the ApartMentor November/December 2018 Issue

the ApartMentor | November/December 2018 2

Triangle Apartment Association 7920 ACC Blvd., Suite 220 Raleigh, NC 27617 919.782.1165 • 919.782.1169 FAX www.triangleaptassn.org TAA Office Hours Monday through Friday 8:30am-5:00pm TAA Mission Statement The leading resource committed to the advancement of the rental housing industry through advocacy, engagement, and innovation.

@TriangleAptAssn

CONTENTS 4 President’s Pen

24 New Members

6 Upcoming Education

26

13 Legal Issues

30 Calendar of Events

2019 Sponsorships & Advertising

OFFICERS President

Vice President

Treasurer

Claire Michael

April Vasta

Kelli Lea

Immediate Past President

Secretary

@nctaa

Affiliated with:

CAM Fairfield Residential, LLC

CAPS, CAM Blue Ridge Companies, Inc.

CAM Greystar

Rita Zepeda

CPM, CAPS, CAM PRG Real Estate Management, Inc.

Andy Meador

CAMT McDowell Properties, LLC

DIRECTORS TAA STAFF MEMBERS Josie H. Eatmon, Executive Director jeatmon@triangleaptassn.org Suzanne Pratt, Director of Professional Development spratt@triangleaptassn.org

Rob Boggs

CAM TriBridge Residential, LLC

Julie Chu Zhang CAPS, CAM Bell Partners, Inc.

Berry Craven

Steve Hayworth

Judy Wade

Chris Williams

CAMT Ginkgo Residential, LLC

Drucker + Falk

Kristi Henderson Redi Carpet, Inc.

Craig Nardi

CPM SL Nusbaum Realty Co.

Vicki Franciosi, Meetings & Events Director vfranciosi@triangleaptassn.org Dustin Engelken, Government Affairs Director dengelken@triangleaptassn.org Susan Williams, Finance Director swilliams@triangleaptassn.org

Cindy Nitschke Rebecca Rosario-Bueno CAS Valet Living, LLC

CAM, NALP, NAAEI Full House Marketing

Candace Patrick, Membership & Marketing Manager cpatrick@triangleaptassn.org Meg Palumbo, Communications Manager mpalumbo@triangleaptassn.org Dan Pauley, Staff Accountant dpauley@triangleaptassn.org Alyssa Clair, Education Coordinator aclair@triangleaptassn.org Ariel Rosario, Member Services Coordinator arosario@triangleaptassn.org Jessica Esposito, Events Coordinator jesposito@triangleaptassn.org

RentPath, LLC

Norm Praet

General Counsel Brownlee Whitlow & Praet, PLLC

COMMITTEE CO-CHAIRS Education:

PR & Community Outreach:

Paula Kotarakos Derek Tarrant Kathy Woodard

Bret Smith Akeshia Thomas

Government Affairs:

Products & Services:

Katy Boone Craig Nardi

Chad Anderson

Special Events:

IRO:

Becki Hale Cindy Nitschke

Membership:

Rob Boggs Josh Scholl

Michel Charbonnier Tim Masters Robyn Gastol Elizabeth Godwin-Riley

This issue of the ApartMentor is designed and published by Moonstone Studio, LLC, proud member of the Triangle Apartment Association.

CAPS, CAM TradeMark Residential Properties, Inc.

XCEL:

Total Members: 1,076 Total Units: 134,362 Apartment Communities: 583 Suppliers: 263 Management Companie s: 161 IRO: 69

TAA Snapshot as of 10/29/20 18 the ApartMentor | November/December 2018 3

President’s Pen Growing up in England it seemed like sometimes our only seasonal shift would be cold and rainy to cold and windy. What an adjustment it was to move to North Carolina, a state that can throw Spring, Summer, Fall, and Winter at you in one week! Aside from this tongue in cheek anecdote, it does feel like Fall has arrived in NC. The crisp cool air feels invigorating on our fading sun-tanned skin, and the end of 2018 is just around the corner. The shifting of seasons also means my tenure as your Triangle Apartment Association President is approaching its end. It has been an incredible honor to lead our association this year, and in my final President’s Pen I want to share with you some accomplishments and goals that have been reached by the TAA. First, I need to point out that it is through our volunteers that the TAA is capable of offering a wide variety of classes, events, and community outreach programs. This year we saw a marked increase in our members that became involved, and I am thrilled to share the immense growth in volunteers because of this. We started out the year with approximately 174 volunteers, and as of today we have 346 members helping out. That’s almost 100% increase in member engagement! As a result of the increased number of volunteers we were able to host eleven events in 2018. This included four After Work Networking events, Trade Show, Casino Night, Golf Tournament, Maintenance Mania, TAAEF Reverse Trade Show, and a New Lease on Life 5k Race fundraiser. In addition, the Board of Directors gave back to the community by spending an afternoon volunteering at the Raleigh Food Bank. As of today, we have had over 3,000 members attend the events held in 2018!

TAA also had a record number of new National Apartment Association Education Institute (NAAEI) credential recipients this year. In 2018, 17 members received their CAPS certification, 34 received their CAM, 5 received their CAS, and 17 received

their NALP. It should also be noted that 6 of these graduates were awarded full scholarships from our TAAEF Scholarship program. In addition to the NAAEI credential courses, TAA hosted several seminars to increase knowledge of the industry such as, Show Me the Money, AANC Lease & Review, Fair Housing, NAA Lease and Review, Legal Issues, and Certified Pool Operator classes…whew! At the conclusion of 2018 over 800 members will have taken advantage of the fantastic array of classes the TAA has to offer, increased their knowledge of the multifamily industry, and expanded their circle of industry peers.

Behind the scenes, TAA spent a significant amount of time advocating on behalf of our legal interests.

A number of legislative issues arose this year that could have significantly affected the revenue apartment communities collect during evictions, however TAA stepped in and gave voice to these concerns.

One example of legislative action was the passage of SB224, which enshrines into law the ability to collect fees incurred during the eviction process.

TAA worked in collaboration with AANC and other affiliates to successfully advocate for the passage, resulting in our ability to continue to charge legal fees incurred from evictions and lease defaults. In addition, the Government Affairs Committee saw increased participation both in its committee meetings and at AANC’s Legislative Days, with 100 TAA members participating in more than a dozen meetings with NC Congress. Staying in the legal vein, it cannot be overlooked that the Government Affairs Committee raised $5,000 for TAA-PAC at Casino Night, making it the largest single fundraiser in TAA Political Action Committee history!

Fiscally speaking, our Association has never been stronger. Annually, a strategic plan is created by the board, and in recent years the goal has been to save for capital improvements while maintaining a

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Continued on page 11

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education classes

Please visit TAA’s website for full details about each class and to register online for courses and seminars: www.TriangleAptAssn.org. All classes are held in the TAA/Response Team 1 Education Center unless otherwise noted. Registration deadlines are one week prior to course date unless otherwise noted.

Fair Housing November 15, 2018 9:00am – 12:00pm $69 Members This is a must-attend seminar for new employees, owner/operators, as well as apartment community management service teams!

Topics include: • Definition of discrimination • Seven protected classes • Basic laws covering fair housing • Discriminatory housing practices • Screening process • Steering • FHA Service/Emotional Support Animals

CFC Certification & Testing January 15, 2019 8:30am – 4:30pm $240 Members Instructor: David Cameron, HVACR Training, LLC This certification course will include 5 hours of instruction followed by testing for certification in one

or all of the following: Type I, Type II, Type III and Universal certification in the use of EPA regulated refrigerant gases. Attendees will be instructed in the rules and regulations that meet compliance with the EPA refrigerant recycle rules.

All instruction materials will be provided.

Notary Public January 24, 2019 9:30am – 5:00pm $205 Members Instructor: Patricia Holloway, Wake Tech Instructor

Limited Seats Available

For those who want to become a notary public, this six-hour instructional course is mandated by the

State of North Carolina. This course will provide you with an understanding of the qualifications and requirements to practice as a notary public in North Carolina. Each participant will receive the Notary Public Guidebook for North Carolina, take an exam at the end of class and complete the application for becoming a notary public.

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2019 Certified Pool/Spa Operator (CPO) Course & Exam Opportunities February 8 – 9, 2019 March 22 – 23, 2019 April 19 – 20, 2018 May 17 – 18, 2019 September 13 – 14, 2019 8:30am – 5:00pm Full Course Fee: $279 Members Re-Take Exam Fee: $179 Members

Instructor: Andy Meador, CAMT, Director of Capital Projects with McDowell Properties Please note! All CPO courses will be held on a Friday and Saturday. All those seeking CPO re-certifications must attend both days.

Certified Apartment Manager (CAM) Credential Program February 7, 13, 20, 21, 2019 March 7, 13, 14, 2019 9:00am – 5:00pm Each Day $1,165 Members Earning your Certified Apartment Manager credential allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve owners’ investment goals. You’ll learn about comprehensive marketing plans, resident retention, contractors

and vendors, resident communication, preventative maintenance programs, accounting principles and practices, employment regulations, maximizing property performance and income, and many more topics vital to successful apartment management.

Visit our website for details on the CAM Credential Program.

Certified Apartment Supplier (CAS) Credential Program February 7, 13, 21, 2019 March 14, 2019 9:00am – 5:00pm Each Day $638 Members Earning Certified Apartment Supplier credential allows you to network with your peers from other companies, learn about the benefits and activities your local apartment association offers and engage in apartment association meetings and events. The course is an opportunity for suppliers to hear the everyday challenges faced by apartment-manager

customers. You’ll learn about applicant screening, leasing contracts and move-ins; rent collection, lease renewal, the move-out process, lease terminations and evictions; how community managers create a positive fair housing environment; preventative maintenance, safety programs and documentation; analyzing property financial operations and under performance and many more topics.

Visit our website for details on the CAS Credential Program.

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NAAEI CAPS CREDENTIAL RECIPIENT

Congratulations!

Congratulations goes out to the following individual who has earned the Certified Apartment Portfolio Supervisor (CAPS) credential from the National Apartment Association Education Institute (NAAEI).

Nicole Woodley | Stonewood Apartments

NAAEI NALP CREDENTIAL RECIPIENT

Congratulations!

Congratulations goes out to the following individual who has earned the National Apartment Leasing Professional (NALP) credential from the National Apartment Association Education Institute (NAAEI).

Tiffany McKinnie | The Villages at McCullers Walk Apartments

THANK YOU TO 2018 NAAEI CREDENTIAL PROGRAM FACILITATORS

Thanks a Million!

Teaching is not a profession; it’s a passion. Your role as a leader in educating is even more important than you might have imagined. You’re all very special and a group of talented individuals, and it is with sincere appreciation and gratitude that TAA would like to take this opportunity to say thank you.

Certified Apartment Manager (CAM) / Certified Apartment Supplier (CAS) Genea Closs, Jennifer Creech, Stephanie Loyd, Brandon Negron, Terry Ragland, Rebecca Rosario-Bueno, Todd Whitlow, Mindy Williams Certified Apartment Portfolio Supervisor (CAPS) Alex Jackiw National Apartment Leasing Professional (NALP) Terry Ragland

the ApartMentor | November/December 2018 8

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continued from page 3

President’s Pen 6-month reserve fund. The Board of Directors has worked for many years in partnership with the TAA staff to make sure that the association has these emergency funds, should a downturn occur in our economy, ensuring that our members would not see a reduction in benefits. 2018 was no exception to the board’s fiduciary excellence in this regard, keeping the coffers at bay should the economy turn sour.

It’s clear that TAA and the Board have worked diligently to see all of these goals reached, but what future endeavors are in store for the association?

When writing the strategic plan at the end of 2017, the Board focused on one major crisis impacting our industry; a shortage of maintenance personnel. As a result, the visionary Board of Directors decided it was the association’s job to infuse new employees into the industry by recruiting and training. It was decided this goal could be accomplished by creating a Service Academy. I am thrilled to report that we have made the decision to start taking the necessary steps towards turning this dream into a reality!

Our goal is to create an external maintenance training facility, in which our association will train personnel looking for a career in a technical craft.

Training will include everything from dry wall installation to trouble shooting an HVAC issue. Students will graduate the academy equipped with their CPO and CFC certifications, ready to complete an internship or embark on a new position at one of our member apartment communities. In addition, the facility will serve as the location for all maintenance related classes currently hosted by TAA. I am sure you can appreciate this is a giant endeavor for our association, so the next logical step is to create a task force that will work out the details and evaluate everything from renting the appropriate space, to funding and staffing. We sent two board members to visit the only two associations in the country that have functional and successful training facilities, with a view of reviewing the successes and

challenges of the academies already in place. In addition, we have reserved funds in 2019 to recruit an Education Coordinator for the facility. Our vision will not be a success without our volunteers and we will need everything from legal advice to old appliances and parts to make your training facility a success! Sharing this incredible news with you in my last Presidents Pen fills me with a great sense of pride at the collaboration that took place to make this initiative spring to life. We truly believe that this training facility can alleviate the maintenance crisis that plagues so many of our member communities.

It is essential that we all work together to ensure our Association continues to be the incredible success it is today, so I want to conclude my tenure as your 2018 President with the same invite I extended to our membership in January. I invite you to continue to be part of our community, the community of the Triangle Apartment Association comprised of your family, friends, co-workers, an executive team, a Board of Directors, co-chairs, volunteers and TAA staff. Individuals who work tirelessly every day to ensure progressive goals are met. Let’s always be collaborative, thoughtful, and work with a sense of purpose, making decisions that benefit our Association and our community. I urge each of you to continue to give back, and not only will TAA succeed, but you will find personal growth you could not have anticipated!

Thank you for allowing me to serve as the President of the Triangle Apartment Association this year, it was truly an honor.

Claire Michael, CAM TAA President Fairfield Residential, LLC taapresident@triangleaptassn.org

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HURRICANE PARTY! OR NOT.

legal Issues

By Brownlee Whitlow & Praet, PLLC

The recent storms have shown us one thing. We need to take disaster preparedness seriously! Most people think only of the physical and structural ways you can help the property withstand the event, but the steps you take to prepare for post disaster operation of the property is very important as well!

We have seen many property management companies who have had to require that many residents vacate their rental homes from anywhere between a few days to several months. This is not necessarily any easy task. There are many players involved to consider when you are formulating your disaster response plan, and each property may be different. Forming a plan early is essential to avoiding hiccups and missteps later. Players who you should consider in your response plan are: 1) your insurance carrier(s); 2) government agencies; 3) your lender; 4) your contractors; and 5) the press. You will want to contact these players early, because many of them will be inundated after an emergency and may not have the time to assist you when you need their assistance most. We will discuss each player below.

The first player is your insurance carrier(s). Prior to an emergency, it is a good idea to confirm your coverage and the claims process.

During or after an emergency, it will likely take significantly longer to get an answer as the carrier is expectedly very busy, because most people do not call until after the emergency. You will want to begin repairs as soon as possible after the

emergency and the insurer will certainly be essential for this process.

The second player may be the Federal Emergency Management Agency, or a similar governmental entity, that will provide actual physical assistance and/or financial assistance. First and foremost, it is important know what type of aid for which you are eligible. The assistance agency will have certain criteria that you will need to satisfy to qualify for the aid. It is also helpful to be aware of the aid your residents may qualify for so that you do not take any unnecessary actions that could prohibit them from receiving needed aid.

The third player, and one you may not have thought of initially, is the lender for the community. Different lenders may have different requirements as to how you respond to the emergency and whether or not you are allowed to terminate leases -- this is particularly true if the government is involved! Not only do some government financing programs prohibit the termination of a lease, but also have a required process for notifying the residents when the community is again habitable and allow residents up to 60 days to return to the premises once it is habitable!

The fourth player will be your disaster recovery and reconstruction teams. What will they require of you and your residents? Will you or your residents have to sign certain releases or other related legal documents? It is ideal that these documents be reviewed and if necessary negotiated prior to an emergency when you have time to negotithe ApartMentor | November/December 2018 13

ate terms rather than when time is tight. You just need to begin the clean up now. This may make a big difference in the ability to negotiate terms as well. Also, this may play a part in the disaster recovery and reconstruction teams with whom you choose to work.

A fifth player may be the press.

Although housing is not guaranteed after an emergency, the news continues to run stories about how communities have “forced people from their homes in their time of need.� The stories generally ignore the fact that residents cannot stay in unsafe conditions, or that the property owners would much rather have residents occupying their rental homes and paying rent. Accordingly, you should keep in mind that any notice you provide to a resident may be published in some form or another, whether on the internet or television. It is often wise to explain the reason behind your actions, particularly if they are required by a third party such as FEMA. This all seems like a lot to think about, but if you have had a loss, then you have probably had to deal with it all to some degree. Now, right after the storms, when the experiences are fresh in your mind, is the time to begin planning for the next major event!

This is not legal advice and should not be relied upon as such. We recommend you contact your attorney for answers to your specific situations.

Maintenance Overall Winners 1st Place Overall | Alexis Vazquez | Brentwood West Apartments | Drucker + Falk | 2:00.56 2nd Place Overall | Nolan Buckner | The Mews Apartments | Palms Associates, LLC | 2:05.05 3rd Place Overall | Christopher Douglas | Chancery Village at the Park | Simpson Housing LLP | 2:06.772 A.O. Smith® Water Heater Installation 1st Place | Manny Sanchez | Berkshire Cameron Village | Berkshire Communities, LLC | 0:12.270 2nd Place | Alexis Vazquez | Brentwood West Apartments | Drucker + Falk | 0:13.025 3rd Place | Darren Curtis | The Ashborough Apartments | Rich Management, LLC | 0:14.975 SmartComfort™ by Carrier® Air Conditioner Repair 1st Place | Dontarius Lucas | Remington Place Apartments | Drucker + Falk | 0:08.341 2nd Place | Dennis Glenn | Republic Flats | Greystar | 0:09.931 3rd Place | Chad Graham | Hawthorne at the Trace Hawthorne Residential Partners, Inc. | 0:10.151 Fluidmaster® Toilet Repair 1st Place | Catalino Jusi | Arbor Creek Apartment Community Ginkgo Residential, LLC | 0:27.919 2nd Place | Dontarius Lucas | Remington Place Apartments | Drucker + Falk | 0:29.142 3rd Place | Jay Wilson | Cary Greens at Preston | Greystar | 0:30.057 Frigidaire® Icemaker Installation 1st Place | Nolan Buckner | The Mews Apartments | Palms Associates, LLC | 0:07.730 2nd Place | Darren Curtis | The Ashborough Apartments | Rich Management, LLC 0:09.558 3rd Place | Andrew Finneran | Alexan North Hills | Greystar | 0:09.704 Kidde® Fire & Carbon Monoxide Safety Installation 1st Place | Jay Wilson | Cary Greens at Preston | Greystar | 0:10.900 2nd Place | Timothy VanDusen | Alexan North Hills | Greystar | 0:11.557 3rd Place | Joshua Strasburg | River Birch at Town Center SL Nusbaum Realty Co. | 0:12.012

Overall Winners: Christopher Douglas, Alexis Vazquez and Nolan Buckner

Kwikset® Key Control Deadbolt Test 1st Place | Nolan Buckner | The Mews Apartments | Palms Associates, LLC | 0:16.647 2nd Place | Juan Rodriguez | Brentwood West Apartments | Drucker + Falk | 0:16.984 3rd Place | Alexis Vazquez | Brentwood West Apartments | Drucker + Falk | 0:17.125 SmartBurner™ Heating Element Installation 1st Place | Jay Wilson | Cary Greens at Preston | Greystar | 0:13.968 2nd Place | Christopher Douglas | Chancery Village at the Park Simpson Housing LLP | 0:14.466 3rd Place | Juan Rodriguez | Brentwood West Apartments | Drucker + Falk | 0:14.696 Race Car Competition 1st Place | Blake Compton | Croasdaile Apartments & Crossings Ginkgo Residential, LLC | 0:04.576 2nd Place | Alexis Vazquez | Brentwood West Apartments | Drucker + Falk | 0:04.711 3rd Place | Trevor Streno | Arbor Creek Apartment Community Ginkgo Residential, LLC | 0:04.776 Best Use of Maintenance Supplies Car Winner Ronald Highsmith | Colony Townhomes | Drucker + Falk People’s Choice Car Winner Nolan Buckner | The Mews Apartments | Palms Associates, LLC Spirit Award Drucker + Falk the ApartMentor | November/December 2018 14

Mania Winners ®

TAA hosted Maintenance Mania® and Service Appreciation on Thursday, October 18 at the PNC Arena, on the Arena Floor. Thank you to our Competitors, Spectator Attendees, Sponsors and Volunteers for making both events so very special. With 81 competitors and just shy of 300 spectators, the event was even bigger than last year. Once the competition was over, those in attendance were able to proceed to the opposite side of the Arena Floor for Service Appreciation and a buffet dinner. During dinner, the Maintenance Mania® winners were recognized and medals, prizes & trophies were awarded.

Also, a raffle was held for our Service Team Members as another way to say

THANK YOU for all they do each and every day.

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Maintenance Ma

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ania & Service Appreciation ÂŽ

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TAA’s 2019 Membership Dinner Meeting Membership Dinner Meeting & Board of Directors Installation Thursday, January 17, 2019 5:30pm - 6:30pm Registration & Networking 6:30pm - 8:45pm Dinner & Meeting Location: Raleigh Marriott Crabtree Valley Keynote Topic: “Empowerment Through Employment” Veronika Scott will take you on a journey from being on track to become a top product designer to dedicating her life to the empowerment of others through her own nonprofit organization. She and her nonprofit, the Empowerment Plan, hire homeless individuals from local shelters to help manufacturer coats. Since 2012, the Empowerment Plan has provided employment to over 40 homeless individuals—all of whom have now secured permanent housing for themselves and their families—and distributed over 25,000 coats to those in need across the U.S. and Canada.

Veronika Scott

Veronika has received an IDEA Gold Award from the Industrial Design Society of America and has an honorary Ph.D. of Humane Letters from Johnson State College. Veronika has been

named one of CNN’s Ten Visionary Women in the World and is the winner of the 2014 DVF People’s Voice Award.

She has also been named a 2015 Forbes 30 Under 30 Social Entrepreneur. The Empowerment Plan story has been told across the world and shared at events such as the World Summit on Innovation and Entrepreneurship and the Forbes 400 Philanthropy Summit with Oprah, Melinda Gates, and Warren Buffett.

Board of Directors Installation Also, a highlight of the evening will be the installation of April Vasta, Regional Manager, Blue Ridge Companies, Inc., as the 2019 President, along with the 2019 Officers and Directors.

April Vasta the ApartMentor | November/December 2018 19

“Take Five” Kudos! The Triangle Apartment Association’s Education Foundation (TAAEF) held its “Take 5” Breakfast Business Exchange Reverse Trade Show on Thursday, September 6, at Brier Creek Country Club. Year after year, this event proves to be a great platform for both the vendor/supplier companies and the owner/ management company executives.

Each of the 24 vendor/supplier companies paid to have the opportunity to meet with owner/management company executives who make the buying decisions. In other words, it was like networking and speed-dating with apartment industry execs! Each of the vendor/supplier companies had 5 minutes to educate owner/management executives about their business, products, and services. The event raised over $30,000 with proceeds to benefit the TAAEF Education Scholarship Fund and A New Lease on Life.

TAAEF President, Terry Ragland, along with the Education Foundation Board of Directors would like to take this opportunity to say thank you for your support and participation!

Owner/Operators

Vendor/Suppliers

Apartments Dynamics, LLC Banner Property Management, LLC Bell Partners, Inc. Blue Ridge Companies, Inc. Drucker + Falk Fairfield Residential, LLC Ginkgo Residential, LLC Greystar Grubb Properties Grubb Ventures Services, LLC Hawthorne Residential Partners, Inc. JMG Realty, Inc. KPM Carolinas Property Management, LLC Northwood Ravin, LLC Palms Associates, LLC SL Nusbaum Realty Co. PRG Real Estate Management, Inc. Taft Management Group TradeMark Property Services, Inc. TriBridge Residential, LLC Waypoint Residential Management Services Woodfield Investments, LLC

Apartments.com Automatic Leasing Service, Inc. Baker Roofing BG Multifamily Brownlee Whitlow & Praet, PLLC Capstone Capital CORT Furniture Rental Ecoscape Solutions Group Full House Marketing Level 5 Designs, LLC Liberty Rent Guarantee Loebsack & Brownlee, PLLC Luxer One - Locker Solutions Maintenance Supply Headquarters Multifamily Roofing Services, Inc. National Exemption Service, LLC P&R Property Consulting Group, LLC Ready Fitness Real Floors, Inc. Red Rhino Group SERVPRO of N Raleigh, Wake Forest & N Durham The Liberty Group Turner Asphalt, Inc. Zillow Group

The Triangle Apartment Association’s Education Foundation (TAAEF) was formed in late 2011 with a mission to support the apartment industry through educational initiatives, such as (1) enhance the development of professionals within our industry through continuing education courses and seminars; (2) underwrite scholarships for industry education; (3) provide funding for career oriented resources benefiting rental housing owners and operators; and (4) maintain the association’s state-of-the-art Education and Training Center. the ApartMentor | November/December 2018 20

the ApartMentor | November/December 2018 21

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Join Us! December 4, 2018 | 6:00 - 8:30pm Wild Wing Café at Brier Creek This event is open to all TAA Members and is free to attend. the ApartMentor | November/December 2018 22

A New Lease on Life 5k Team On Sunday, September 23, 2018, A New Lease on Life (NLOL) participated in the Cary Unity Walk & 5k Fun Run with 39 walkers & runners on their team! Thanks to shirt sponsors, 5k participants, and online donors, they were able to raise $10,770!

Learn more about how A New Lease on Life helps local families experiencing homelessness by visiting their website: www.triangleaptassn.org/nlol

Shirt Sponsors Marathoner Sponsors Blue Ridge Companies, Inc. Brownlee Whitlow & Praet, PLLC Greystar Wood Partners Sprinter Sponsors 1st Choice Construction Crowne at Cary Park Loebsack & Brownlee, PLLC RentPath Gives Back Pacesetter Sponsors DF Multifamily (by Drucker + Falk) Full House Marketing and Staffing Google Fiber The Arbors at East Village The Lex at Brier Creek

the ApartMentor | November/December 2018 23

New Members MANAGEMENT COMPANIES Portico Property Management 1400 Ravello Drive, Ste N110 Katy, TX 77449 Contact: Jordan Porter info@porticopm.com 888-298-9450

Stoltz Management of Delaware, Inc.

725 Conshohocken State Rd Bala Cynwyd, PA 19004 Contact: Paul St. Arnauld pstarnauld@stoltzusa.com 484-439-4547

COMMUNITIES Alta Blu

5840 Farrington Rd Chapel Hill, NC 27517 Contact: Carlie Salemme carlie.salemme@woodpartners.com 919-893-2258 Units: 298

Capital Flats Apartment Homes

500 East Hargett St Raleigh, NC 27601 Contact: Michelle Clark capitalflats@trademarkresidential.com 919-828-9464 Units: 60

The Cottages at Knightdale Station 1100 Cannonball Run Knightdale, NC 27545 Contact: Michael Connor knightdaleapts@hrpliving.com 919-266-0850 Units:192

The Metropolitan

314 West Jones Street Raleigh, NC 27603 Contact: Tonya Dunn metropolitan.manager@bannerapartments. com 224-412-0565 Units: 241

INDEPENDENT RENTAL OWNERS AGBG Properties

426 Weatherly Drive Durham, NC 27703 Contact: Angela & Bobby Gordon agbgproperties@gmail.com 919-624-5525 Units: 1

Durham Housing Authority 330 E Main Street Durham, NC 27701 Contact: Matt Scaparro mscaparro@dha-nc.org 919-683-1551 Units: 1851

Horizon Management Co., Inc.

5901 Falls of Neuse Rd, Ste 200 Raleigh, NC 27609 Contact: John Kitchens jkitchens@horizonmanagementco.com 919-878-7474 Units: 184

Lexington Properties, LLC 3220 Duval Rd, Apt 212 Austin, TX 78759 Contact: John Cise john.cise@gmail.com 512-590-9135 Units: 19

ASSOCIATES AC Medic, LLC

103 Lake Valley Lane Durham, NC 27703 Contact: Robert Teixeira robert@theacmedic.com 919-694-0075 Air Duct/Chimney/Fireplace Cleaning Services, HVAC Contractors

AssuredPartners

4505 Falls of Neuse Rd, Ste 350 Raleigh, NC 27609 Contact: Curtis Stevens curtis.stevens@assuredpartners.com 912-659-1263 Insurance & Risk Management

Carter Glass Insurance Agency, LLC 5901 Falls of Neuse Rd Raleigh, NC 27609 Contact: Karen Glass kglass@cc-is.net 919-781-1973

Insurance & Risk Management

Cinch Kit

9777 West Gulf Bank Rd Houston, TX 77040 Contact: Andy Cordina a.cordina@cinchkit.com 844-422-4624 Bathtubs or Countertops: Repairs & Refinishing, Building & Construction Supplies, Renovation & Capital Improvement Contractors, Renovation Supplies, Turn Service Contractors

Cortland Build

121 W. Trade St, Ste 3000 Charlotte, NC 28202 Contact: Stephen Mattingly stephen.mattingly@cortlandpartners.com 704-579-4899 General Contractor, Renovation and Capital Improvement Contractor

Evolve Landscaping, LLC

83 Langdon Pointe Drive Garner, NC 27529 Contact: Eric Blevins eric@evolvelandscapingllc.com 984-222-5333 Landscaping Contractor

Fairway Green The Lawn & Shrub Care Pros 140 Rupert Road Raleigh, NC 27603 Contact: Seth Griffin sgriffin@fairwaygreen.com 919-329-0095 Landscaping Contractor

Lionheart Junk Removal

1421 East Broad St, Ste 229 Fuquay Varina, NC 27526 Contact: Nick Burton info@lionheartjunkremoval.com 919-355-5466 Apartment Cleaning Services, Appliances, Emergency Service Contractors, Moving & Storage, Trash or Recycling: Bulk Removal, Trash or Recycling: Doorstep Collection

Welcome!

the ApartMentor | November/December 2018 24

MSB Resources, LLC

Concrete Service Contractors, Consultation Services, General Contractors, Parking Lot Contractors, Renovation & Capital Improvement Contractors

1425 Candlebrook Drive Dresher, PA 19025 Contact: Melanie Russell melanie@msbresources.com 610-659-8115

Raleigh Oxifresh

Consultation Services, Staffing & Personnel Services

OpenProperty

344 Rolling Hill Rd Ste 101 Mooresville, NC 28117 Contact: Frank Pounds frankpounds@openproperty.com 704-680-8950

204 Sherwood Forest Place Cary, NC 27519 Contact: Jeff Ramirez jeff@raleighoxifresh.com 919-760-6565

Spectrum Paint

Rentler

111 East Sego Lily Drive Ste 100 Sandy, UT 84070 Contact: Barton Strawn support@rentler.com 801-674-8587

Paving Professionals, Inc. PO Box 1213 Garner, NC 27529 Contact: Philip Lewis philip@pavingprosinc.com 919-900-8020

400 Dominion Drive Ste 107 Morrisville, NC 27560 Contact: Isa Elba Diaz flooringexpertsinc@gmail.com 919-377-1888 Flooring Contractors & Carpet/Vinyl Installation

Apartment Cleaning Services, Carpet Cleaning Services

Apartment Locator Service & Online Reputation Management

The Flooring Experts, Inc.

520 Hinton Oaks Blvd Ste 300 Knightdale, NC 27545 Contact: Brad Brock brad.brock@spectrumpaint.com 919-261-1220 Paint and Wallcovering Supplies

Apartment Locator Service & Online Reputation Management, Online Leasing, Property Management Software, Resident & Employee Screening

Uniting Talent with Opportunity We find the best candidate providing the best expertise for the best client company at the perfect time.

• • • •

Temporary Staffing Temp-To-Hire Payrolling Direct Placement

• •

Marketing & Lease Up Services Training & Talent Development

We combine industry knowledge with innovative recruiting solutions to help you acquire, manage and optimize today’s talent.

Call our award winning team to assist you right away!

919.362.6282 MAIN • 704.821.6665 CLT • FullHouseMarketing.com the ApartMentor | November/December 2018 25

TAA’s 2019 Sponsorship & Advertising Opportunities!

Triangle Apartment Association has many 2019 sponsorship and advertising opportunities available.

Visit our website for details or reach out to us to discuss which opportunities would be best for your company! www.triangleaptassn.org/products/sponsorship-opportunities

2019’s 35th Anniversary Business Partners Available now!

By underwriting multiple TAA networking and educational opportunities, our Business Partners elevate the level of benefits we are able to provide our members. Their investment includes exclusive sponsorships and heightened exposure throughout the entire year. This is a special year as 2019 marks our 35th Anniversary as an association!

There is no non-compete in place and commitments will be accepted through January 4, 2019. The full packet of inclusions was distributed via email and made available on our website on October 16, 2018.

TAA Staff Contact: Meg Palumbo (mpalumbo@triangleaptassn.org)

2019 Annual Membership Directory Advertising Available now!

TAA’s 2019 Membership Directory is being published by Innovative Publishing.

Each TAA Member Company will receive one free copy of the 2019 member directory via mail. A basic listing for each TAA member company will automatically be included in the directory with advertising space available for purchase! Premium placement ads are awarded on a first come first served basis. The Media Kit is available on our website.

TAA Staff Contact: Meg Palumbo (mpalumbo@triangleaptassn.org)

2019 the ApartMentor & E-News Advertising Available now! the ApartMentor is the flagship magazine of the Triangle Apartment Association, providing our members and subscribers with valuable information such as upcoming educational opportunities, special events, legal affairs issues, new members, membership news, and more.

TAA’s E-News is a weekly e-newsletter emailed to over 3,600 individuals.

There is no non-compete in place and ad spaces are awarded on a first come first served basis.

Advertising pricing and package information is available on our website.

TAA Staff Contact: Meg Palumbo (mpalumbo@triangleaptassn.org)

2019 Education Sponsorships Being released November 12, 2018 at 10:00am TAA offers education sponsorship opportunities that allow TAA Members to showcase their company to the future decision makers of the rental housing industry. The only cost to you is the cost of the meal you’re providing.

There is no non-compete in place and sponsorships are awarded on a first come first served basis.

Course sponsorship availability and commitment forms will be distributed via email and made available on our website on November 12 at 10:00am.

TAA Staff Contact: Alyssa Clair (aclair@triangleaptassn.org) the ApartMentor | November/December 2018 26

Thank You Sponsors

Ann u

ent am

TAA’s 2018 Golf Tournament

Golf Tourn l a

TAA

On September 21, 2018, over 220 members and guests joined us at The Neuse Golf Club for TAA’s Annual Golf Tournament. Everyone in at-

Platinum

Maintenance Supply Headquarters Tidal Electrical Services, Inc.

Gold

ACES Cleaning Service, Inc. Carolina Restoration Services, Inc. Loebsack & Brownlee, PLLC Spangler Restoration

Exclusive Hole

Career Strategies, Inc. Cort Furniture Rental Elite Flooring Google Fiber GreenView Partners The Liberty Group Real Floors, Inc. Redi Carpet, Inc. RentPath, LLC Rent Ready Response Team 1 SERVPRO of N Raleigh, Wake Forest & N Durham

Player/Sign

Apartments.com Brownlee Whitlow & Praet, PLLC Night Owl National Contractors, Inc. Turner Asphalt, Inc. Pioneering Technology Corp.

Beverage Cart

AFR Furniture Rental, Inc. BG Multifamily

Dessert Food Truck 1st Choice Construction Management, LLC

Breakfast

BluSky Restoration and Roofing

Putting Green

RestorePro Reconstruction, Inc.

tendance was happy to spend a beautiful day on the course filled with networking and fun. Lunch was provided by The Cow and The Oak and Barone Meatball Company. Dessert was provided by Lumpy’s Ice Cream.

Thank you to our amazing Sponsors, Golfers, and Volunteers for making this year’s tournament a huge success!

TAA-PAC GOAL $18,500

THANK YOU TO THE 2018 TAA-PAC GOAL: $18,500 Help us reach this goal by making an investment in the TAA-PAC! Your contribution ensures a strong voice for you and the apartment industry in the legislative decision making process.

President Club Level $1,000+ Currently $14,111

Chris Loebsack Chris Parrish Todd Whitlow

Ambassador Club Level $500-$999 Craig Nardi

Rebecca Rosario-Bueno

Capitol Level $200-$499 Brenda Brantley Charles Persons Cindy Nitschke Dustin Engelken Ed Harris Judy Wade Julie Chu Zhang

Karen Green Kateri Bain Katy Boone Kelli Lea Kelly Goehl Kristi Henderson Norm Praet

Rebecca Kalishek Rita Zepeda Teresa Boland Vicki Franciosi William MacRae

Advocate Level $50-$199 April Vasta Bret Smith Chris Fortune Chris Williams Hans Dara Jennifer Wilkins

Josie Eatmon Kathy Woodard Laura Lee West Marci Strathmeyer Matt Whaley Melissa Caruso

the ApartMentor | November/December 2018 28

Misti McElwee Patrick Johnson Paula Kotarakos Peggy Patterson Peter Haygarth

TAA-PAC CONTRIBUTORS Member Level $5-$49 Alisha Bergman Andrea Meador Andres Hernandez Annette Baldwin Ashlee Akins Becki Hale Berry Craven Betsy Petruccelli Bill Powell Brandy Rutledge Bryce Benjamin Candace Patrick Candy Shannon Carly Connor Cayla Winn Chris Cannon Christina Penque Claire Michael Dale Holder Danny Woodard David Lowery David Martin David Smith Debbie Brewington Derek Tarrant Dwayne Lewis Eddie Pimentelj Ericka Gillis Fayre McNeil Franklin Rodriguez Gray Pike Heather Arndt Hira Moin Howard Han Jaimie Lemon James Hester James Hibbert Janis Gallagher Jeff Brasel Jeff Goldman Jeremy Lyman Jerone Perry Jesse Jenkins Jesse McArthur Jocelyn Reed Joe Holt Joe Seftner John Carmenate Josh Michael Josh Scholl

Justin Ligon Karen Anderson Karen Klaus Kari Guillette Keara Farmer Kellie Wingold Kenneth Jones Kert Martinez Kevin Haas Latoya Mosley Latoya Patterson Laura MacDonald Laura Valley Lisa Kane Luis Hernandez Ayala Luke Michaels Maggie Corgan Matt Stewart Meg Palumbo Michell Garcia-Brown Natalie Cook Nicole Woodley Randal Bryant Reta Lane Rick Pearce Rob Boggs Rob Clarke Roshni Patel Ryan Canady Sarah Brady Sarah Emanuels Sarah Longee Scott Marczewski Sheema Davis Skei Tora Chan Stefani Link Stephanie Smith Steve Hayworth Suzanne Pratt Sydney Bryan Thomas Lopez Tiffany Hastings Tim Tucker Tommy McDaniel Tonya Presby Tracy Miketa Walter Morgan Wesley Mays Whitney Nye Wil Knowles

WHY IS THE TAA-PAC IMPORTANT? Many laws significantly impact apartment owners and their bottom line including water and sewer rates and rental and zoning regulations. Contributions to the TAA-PAC help assure TAA’s involvement in the legislative decision making process. Your contribution is an investment in yourself and your property’s future!

Please consider making a contribution that will help strengthen the apartment industry’s voice by visiting TriangleAptAssn.org or mailing your personal check to TAA-PAC 7920 ACC Blvd., Suite 220, Raleigh, NC 27617.

the ApartMentor | November/December 2018 29

November 7

2018

8

Leasing 101 9:00am – 4:30pm

Independent Rental Owner Lunch Meeting 11:30am – 1:00pm TAA’s Large Conference Room

15

22-23

Fair Housing 9:00am – 12:00pm

Office Closed: Thanksgiving Holiday

9-10

CPO 8:30am – 5:00pm

13

TAA’s 2018 Day of Service 12:30pm – 3:00pm Food Bank of Central & Eastern North Carolina

27

Executive/Board of Directors Meeting 8:30am – 11:00am TAA Large Conference Room

December 4

Trade Show 101 9:00am – 11:00am

24-25

Office Closed: Christmas Holiday

13

4

Independent Rental Owner Dinner Meeting 6:00pm – 8:00pm TAA’s Large Conference Room

After Work Networking 6:00pm – 8:30pm Wild Wing Café, Brier Creek

All classes are in the TAA/Response Team 1 Education Center unless otherwise noted. Please visit the TAA Website at www.TriangleAptAssn.org for a complete list of Courses, Events & Committee Meeting dates and times.

Advertiser’s Index

PAGE

18

Executive/Board of Directors Year End Reception

Save the Date !

Trade Show May 1, 2019 PAGE

Apartment Association of North Carolina ...................... 22

Loebsack & Brownlee, PLLC ............................................. 2

Brownlee Whitlow & Praet, PLLC ................................... 31

Maintenance Supply Headquarters ................................ 22

Full House Marketing...................................................... 25

Redi Carpet, Inc. ............................................................... 5

HD Supply – Facilities Maintenance ................................. 9

Rite Rug Flooring Company............................................ 18

Kindberg Contract Services, Inc. .................................... 12 Advertising space available! Contact Meg Palumbo for availability and pricing at mpalumbo@triangleaptassn.org or 919.782.1165 ext 1. the ApartMentor | November/December 2018 30

Brownlee Whitlow & Praet, PLLC is a property solutions law firm! We provide full-service legal and business solutions to managers and owners of rental property and communities in North and South Carolina. Our Firm sets itself apart by providing not only critical legal analysis, but also offering our clients the real-world implications leading to the most meaningful and economically efficient solutions. With offices in Raleigh, Charlotte, and Charleston we assist our clients in all aspects of landlord-tenant law including: PURCHASE AND SALE OF PROPERTY INCLUDING CONTRACT NEGOTIATION AND SEC COMPLIANCE LEASE AND LEASE ADDENDUM PREPARATION AND NEGOTIATION POLICY REVIEW & COMPLIANCE ASSISTANCE DEFENSE OF PROPERTY RELATED CLAIMS COLLECTIONS EVICTION APPEALS FAIR HOUSING COMPLIANCE & DEFENSE MUNICIPAL CODE VIOLATION REPRESENTATION __________________________________________________________________________________ Please contact us at:

Brownlee Whitlow & Praet, PLLC 4020 WestChase Blvd. | Suite 530 | Raleigh | North Carolina | TEL: (919) 863-4305 6135 Park South Drive | Suite 510 | Charlotte | North Carolina | TEL: (704) 247-4998 3255 Landmark Drive | Suite 301 | North Charleston | South Carolina | TEL: (843) 628-7120

WWW.BWPF-LAW.COM E-mail: NPRAET@BWPF-LAW.COM OR TWHITLOW@BWPF-LAW.COM This is an advertisement for legal services

the ApartMentor | November/December 2018 31

7920 ACC Blvd, Suite 220 Raleigh, NC 27617

TAA's 2018 New Construction

BUS TOUR November 29, 2

Communities Include: Bainbridge Lake Crabtree The Aster The Dillon Woodfield Weston Corners

Visit TAA's website to register online now.