David Burrowes

General Manager, Transportation, Buses, Municipal Transport Authority, (MTA)

Aformer police officer and US veteran, David Anderson Burrowes is one of those who keep New York moving. In fact, he is responsible for Road Operations including service management, incident management and operator safety training.

In this capacity, he leads an exciting and enthusiastic team of diverse, professional men and women who keep bus service on track, seven days a week, 24 hours a day in all five boroughs of NYC – Brooklyn, Queens, the Bronx, Manhattan and Staten Island. This team consists of 750 Managers and Supervisors in the field and in the Operations Command Center.

Road Operations is responsible for the oversight and operation of 327 routes in all five boroughs. Operates 54,000 trips daily with 5,780 pieces of bus equipment in the six operating divisions within the NYC area. The Central Road Service (CRS) Maintenance unit also falls under the umbrella of Road Operations. NYC Transit operates the largest public transportation bus agency in North America.

Burrowes, General Manager, Regional Bus Operations, MTA, New York City Transit, Dept. of Buses, was born in St. Joseph, Barbados moving to Cave Hill, St Michael at a young age. After Ellerslie Secondary School, he joined the Barbados Defense Force and later moved to the Royal Barbados Police Force where he served for seven years. He immigrated to the United States in 1987 to join family.

David has 28 years’ experience in bus operations and transportation planning at NYC Transit. Starting as a Bus Operator back in 1994, he steadily moved up the ranks of Supervision to Management prior to being on the executive leadership team. He ran several depots as an Assistant General Manager in the Staten Island, Queens and Brooklyn divisions before taking on a bigger role at the forefront of the successful launch of the Staten Island Express and Bronx Bus Network Redesigns.

As a policy maker now, he formulates regulations and directives and is part of the negotiation team for contract talks with Labor partners for various operational titles.

He holds an Associate degree in Business Administration and Management and a Bachelor’s of Science in Accounting from City University of New York. He is an active member of American Public Transportation Association (APTA) and holds numerous professional certifications from National Transit Institute, (NTI), in Urban Transportation Planning, Violence in Transit Workplace, Transit Safety and Security, Accident Investigations and Analysis, Paratransit Management and Operations and Crisis Communication in Transit Currently.

David is a proud US Veteran serving during his tenure at NYC Transit in the Unites States Army as a Military Police Officer. He has been on multiple deployments supporting Operation Enduring Freedom, Operation Iraqi Freedom and Operation Noble Eagle as part of the Global War on Terrorism following the 9/11 attacks on US soil. David retired from the US military in 2012. He resides in Brooklyn with his family.