CANADA’S TRAVEL TRADE NEWS www.travelweek.ca SEPTEMBER 10, 2026
Inside the Celiac Cruise experience
Air Canada’s biggest global expansion
Trafalgar unifies Insight and Costsaver
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GLUTEN-FREE
CRUISING
IN MY LOUISIANA,
NATURE TRANSPORTS YOU.
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Cruising gluten-free: Inside Royal Caribbean’s Celiac Cruise experience BY CINDY SOSROUTOMO TORONTO — To eat or not to eat. That is the question facing many people living with celiac disease while on vacation, when every meal can bring concerns about ingredients, preparation and cross-contamination. For Julia, a 32-year-old traveller from Halton Hills, Ont., those concerns became part of everyday life after she was diagnosed with celiac disease in November 2021. “My biggest concern with travel was access to safe food, the ability to communicate my needs with language barriers and the varying food labelling laws in different countries,” she told Travelweek. So when she discovered Celiac Cruise through social media, the idea of a vacation where she would not have to constantly question what was safe to eat immediately caught her attention. In February 2026, Julia and her partner boarded Royal Caribbean’s Symphony of the Seas for an Eastern Caribbean sailing booked through Celiac Cruise, an organization that partners with the cruise line to provide dedicated gluten-free vacation experiences. The seven-night itinerary sailed roundtrip from Miami with stops in Philipsburg, St. Maarten, Charlotte Amalie, St. Thomas and Nassau, Bahamas. It was Julia’s first cruise. “We were impressed by the ship – it was very big,” she said. “We were slightly overwhelmed, but we were eager to enjoy our welcome lunch, which would be our first taste of the gluten-free food and dining experience.”
A CRUISE WITHIN A CRUISE Royal Caribbean has been hosting celiac cruises for the past six years in partnership with Celiac Cruise, which specializes in worry-free vacations for gluten-sensitive travellers. Guests book participating departures through Celiac Cruise and become part of a dedicated group onboard, with access to 100% glutenfree meals prepared specifically for the program. Royal Caribbean hosted its first Celiac Cruise in January 2020. The program has since expanded to nine sailings in 2026, visiting destinations across Australia, Europe, Alaska and the Caribbean. Another nine are planned for 2027 in the Caribbean and Mediterranean, including visits to The Bahamas and Perfect Day CocoCay. During each sailing, Royal Caribbean designates a private area where gluten-free meals and drinks are prepared and served. Guests in the
program receive wristbands and lanyards so crew members can identify them throughout the voyage. For Julia, that structure removed much of the mental load she normally associates with eating away from home. “If you book through Celiac Cruise, you’re given a wristband and access to completely dedicated gluten-free dining spaces and food,” she said. “Gluten is not allowed to enter the space and neither is anyone who is not part of the Celiac Cruise.” She said Celiac Cruise staff also worked with onboard teams before sailing to review ingredients, food labels and preparation procedures. “I felt safe the entire cruise and never questioned the food I was provided with,” she said.
TRAINING AND FOOD SAFETY According to a Royal Caribbean representative, the cruise line
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partners with the Celiac Disease Foundation to help ensure menu items and food preparation on participating sailings follow appropriate celiac protocols. All Celiac Cruise sailings have a private space dedicated to preparing and serving food for guests in the group, while crew members across Royal Caribbean’s fleet receive allergen-awareness training to help them identify and accommodate dietary restrictions. The cruise line also offers glutenfree choices outside the dedicated Celiac Cruise program, with available options identified by signage at dining venues throughout its fleet and destinations. At Perfect Day CocoCay, for example, Royal Caribbean provides a dedicated gluten-free food station with glutenfree hamburger and hot dog buns. For Julia, even crew members outside the dedicated dining areas appeared to understand what the wristband meant. “The staff onboard were trained to notice our Celiac Cruise wristbands, and if we ordered something that wasn’t considered safe, they would let us know,” she said. “That gave me added comfort.”
ORDERING EVERYTHING Some of Julia’s favourite moments were experiences many other travellers might take for granted. “Being given a menu at dinner and being able to order everything that was listed” was one of the
biggest highlights of the trip, she told Travelweek.
and that it plans to continue working with Celiac Cruise.
So was returning to a buffet without having to scrutinize ingredients or ask how dishes had been prepared.
“Guest feedback is at the forefront of everything at Royal Caribbean and the celiac cruises have been wellreceived by guests. We look forward to continuing to deliver vacation experiences where our guests can make unforgettable memories together,” a Royal Caribbean representative told Travelweek.
“I didn’t have to ask one single question about food preparation, food safety or ingredients,” she said. “And I got to eat at a buffet again with so many options.” The sailing also delivered on the vacation side, with Julia pointing to the Caribbean ports, warm weather and exposure to new destinations among her highlights. She enjoyed the cruise so much that she said she would change very little about it. Her one minor suggestion was to move the nightly 10 p.m. gluten-free buffet to an earlier hour. “It was basically another meal, which is fantastic, but it was way too late for me to have another full meal,” she said. “We only went twice, so I do feel like we must have missed out on some great food options.” Overall, however, she described the experience as worry-free. “I felt entirely safe for the duration of the cruise, and we found most of the food to be great,” she said.
For travellers still nervous about managing dietary restrictions away from home, Julia recommends starting gradually. She suggests researching destinations carefully, using dietary translation cards where language could be an issue and practising advocating for dietary needs at restaurants closer to home before travelling farther afield. She also recommends travelling with someone who understands those needs and can help communicate if necessary. “Sometimes it gets emotionally exhausting,” she said. “Travel with someone you feel comfortable with and someone you know could help advocate for you if needed.”
The experience left a lasting impression: Julia and her partner are already planning to book another Celiac Cruise for February 2027.
And after her own first experience at sea, Julia has one more suggestion to add to the list:
POSITIVE FEEDBACK AND ADVICE
For more information, go to celiaccruise.com.
Royal Caribbean says guest feedback on the program has been positive
“Go on a Celiac Cruise.”
Got a story idea? Questions or comments? Write to Kathryn Folliott at kfolliott@travelweek.ca TRAVELWEEK TEL: 416.365.1500 TOLL-FREE: 1.855.392.8820 WEB: www.travelweek.ca For circulation inquiries please email circulation@travelweek.ca
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Aerial view of Tirana
Travelweek to host ‘AI Unleashed with Claude’ webinar with Colombia TORONTO — Travelweek is inviting Canadian travel advisors to discover how artificial intelligence can help them work smarter, save time and grow their businesses with an upcoming webinar, AI Unleashed with Claude. Taking place Sept. 23 from 2 – 3:30 p.m. ET, the free webinar will focus on practical applications of Claude,
research, content creation, itinerary development, client communications, document analysis, brainstorming and other time-consuming tasks. “AI is moving incredibly quickly, but travel advisors don’t need to become technology experts to benefit from it,” said Kinasz. “What they need are practical examples that show them how these tools can make their
WE WANT TO GIVE YOU THE TOOLS TO REALLY UNDERSTAND THE DESTINATION AND CONNECT WITH THE RIGHT PARTNERS
showing advisors how the AI platform can be incorporated into everyday travel agency workflows. To register, click here. Hosted by Devin Kinasz, Publisher of Travelweek, the session will explore ways advisors can use Claude for
actual working day easier. That’s what we’re going to focus on.” Kinasz says the opportunity extends well beyond using AI as a writing assistant. “The real power of AI is not asking it to write one email for you. It’s
starting to identify the repetitive work you do every week and asking, ‘How much of this could AI help me with?’ Once you begin thinking that way, the productivity gains can become significant.”
CLAUDE TAKES CENTRE STAGE The webinar will focus specifically on Claude and how travel professionals can incorporate the platform into their businesses. Participants will see examples of how AI can help organize and analyze large amounts of information, develop and refine client-facing content, assist with destination and itinerary research and speed up administrative and creative tasks. Kinasz says the objective is not to replace the expertise travel advisors bring to their clients, but to give them more time to use it. “Travel is still an incredibly human business. Relationships, experience, judgement and trust are what great advisors bring to the table,” she said. “AI should support that. If technology can take some of the lower-value work off an advisor’s plate and give
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them more time to sell, connect with clients and provide great service, that’s a win.”
DESTINATION SPOTLIGHT: COLOMBIA The webinar will also feature Juan Sebastian Sanchez Chica of ProColombia for a special destination segment highlighting Colombia’s expanding tourism opportunities. Colombia has been strengthening its presence in the Canadian market. “Canada and Colombia are closer than we think – not just geographically, but in how easily our people connect,” says Sanchez. Colombia’s tourism proposition spans sustainability, community-based tourism, luxury, culture, wellness, nature and adventure, sun and beach and other rapidly developing segments. ProColombia has also
been encouraging travellers and the trade to look beyond individual gateway cities and consider the country’s dramatically different tourism regions. “We want to give you the tools to really understand the destination and connect with the right partners,” says Sanchezt.
WORKING SMARTER WITH AI For Kinasz, AI Unleashed is ultimately about helping advisors move beyond experimenting with AI and begin putting it to productive use. “There’s a huge difference between occasionally playing around with AI and actually integrating it into the way you work,” she said. “Travel advisors are busy. If we can show them ways to reclaim even a few hours every week while improving
what they’re producing for their clients, that’s immediately valuable.” And she believes learning how to use the technology is quickly becoming an important business skill. “AI isn’t something that’s coming five years from now. It’s already here,” added Kinasz. “The advisors who start learning these tools now have an opportunity to become more efficient, more creative and ultimately spend more of their time doing the things that actually grow their businesses.” AI Unleashed with Claude takes place Tuesday, Sept. 23 from 2 – 3:30 p.m. ET. Registration is free for travel professionals. Click here to register.
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Credit: AP Photo-Ramon Espinosa
WORLD NEWS
Temple of the Tooth, Sri Lanka Opening ceremony of Philadelphia’s new cruise terminal
DESTINATIONS Cuba’s tourism sector has fallen sharply in 2026, with international arrivals down 62% from January through July compared with the same period last year, according to the National Office of Statistics and Information. The country received about 419,000 visitors during the period, versus 1.1 million in 2025. The decline follows increased U.S. pressure on Cuba, including an energy embargo and sanctions targeting tourism-related businesses. Several hotel groups, including Meliá, Iberostar and Royalton, have suspended contracts, while Visa and Mastercard payment gateways have been withdrawn. Major airlines, including Canadian carriers, have also suspended flights after refuelling restrictions were introduced. Cuba welcomed about 4.3 million tourists in 2019, when tourism generated roughly US$3 billion annually. Canadian travellers can now obtain a Sri Lankan tourist visa free of charge for stays of up to 30 days. As of May 25, 2026, Canadian nationals are eligible for a free Electronic Travel Authorization (ETA) allowing double entry during the 30-day period. Travellers must still apply for the ETA online before departure. Those wishing to remain in Sri Lanka for more than 30 days will need to apply for an extension and pay the applicable visa fee. The
Consulate General of Sri Lanka in Toronto notes that ETA fees paid before May 25, 2026 are non-refundable. To apply for the free-of-charge Visa, go to www. eta.gov.lk.
Bahamas and Canada and New England from November 2026 through April 2028. Norwegian Gem will follow with seven-day Bermuda and Atlantic Coast voyages in summer 2028.
CRUISING
Norwegian Cruise Line has opened Great Tides Waterpark at Great Stirrup Cay, its private island in The Bahamas. The nearly six-acre attraction debuted Sept. 4 with Norwegian Luna and features four main areas, including the 170-foot Tidal Tower with eight slides, Cliffside Cove with cliff jumps, an 800-foot Wandering River with a swim-up bar and Splash Cay, a family zone with mini-slides and interactive water features. The waterpark also introduces new food trucks serving barbecue, seafood and ice cream. Great Tides is part of NCL’s broader investment in Great Stirrup Cay, which also includes Great Life Lagoon, Vibe Shore Club and Silver Cove. Guests can purchase waterpark passes through their myNCL account.
Norwegian Cruise Line Holdings Ltd. and PhilaPort have officially opened Philadelphia’s new cruise terminal, establishing a permanent base for cruise operations in the city. The terminal supports NCLH’s sevenyear agreement with PhilaPort through March 31, 2033, and is expected to generate about 2,185 direct and indirect jobs and nearly US$300 million in annual economic output across Pennsylvania. Norwegian Jewel is sailing from Philadelphia through Sept. 26, 2026, while Norwegian Pearl will operate five- to 14-day voyages to Bermuda, the Caribbean, The
NCL’s Great Tides Waterpark
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September 10, 2026
Air Canada plots biggest intercontinental expansion yet for summer 2027 MONTRÉAL — Air Canada is gearing up for its biggest intercontinental expansion yet, adding five new international destinations and seven new routes for summer 2027 while increasing service in several key markets. The new schedule will see year-round Vancouver-Guangzhou service, new Toronto flights to Oslo, Shannon and Nice and new Montréal service to Basel and Dubrovnik. Air Canada will also restore its Toronto-London Heathrow Daytripper, increase Toronto-Shanghai to daily and make its new Toronto-Guatemala City service year-round. From Montréal, Tenerife, Lima and Guatemala City will also move to yearround operation. The airline says the expansion supports its long-term growth strategy, which is expected to create more than 1,500 additional direct jobs by 2028 and increase its annual GDP contribution in Canada by more than $7 billion. For summer 2027, Air Canada plans to operate more than 125 international routes, representing up to 169,000 weekly seats from Canada to more than 85 international destinations across the Atlantic,
Pacific, Mexico, the Caribbean, Central America and South America. That represents an increase of more than 8% in available seat miles across those regions compared with summer 2026.
NEW VANCOUVER-GUANGZHOU SERVICE From Vancouver, Air Canada will launch year-round service to Guangzhou beginning May 4, 2027. The new route will give Air Canada three destinations in mainland China and make it the only North American carrier serving Guangzhou. The airline plans up to 24 weekly frequencies between Canada and mainland China across Beijing, Shanghai and Guangzhou. Flights will operate three times weekly on Boeing 787 Dreamliners with Air Canada Signature, Premium Economy and Economy cabins.
TORONTO ADDS OSLO, SHANNON AND NICE Toronto will gain three new European routes in summer 2027. Service to Oslo begins June 2 and will operate four times weekly through Oct. 10. Air Canada will be the only North American airline offering nonstop service to Norway, with flights operated by Airbus A321XLR aircraft featuring two cabins, including Air Canada Signature with lie-flat seats.
FOR SUMMER 2027, AIR CANADA PLANS TO OPERATE MORE THAN 125 INTERNATIONAL ROUTES
Toronto-Shannon launches June 10 with three weekly flights through Oct. 2. Shannon becomes Air Canada’s second destination in Ireland after Dublin, with the airline also positioning itself as the only carrier offering nonstop service between Canada and Shannon. Flights will also operate with the airline’s new Airbus A321XLR fleet. Toronto-Nice service begins June 16 and operates twice weekly through Oct. 23. The route will complement Air Canada’s existing Montréal–Nice service, creating combined daily service to the French Riviera. Flights will operate on Airbus A330-300 aircraft with Signature, Premium Economy and Economy cabins.
MONTRÉAL ADDS BASEL AND DUBROVNIK From Montréal, Air Canada will add Basel beginning June 16, 2027, with four weekly flights through Oct. 23. The service will make Air Canada the only North American carrier serving all three major Swiss cities – Zurich, Geneva and Basel. The route will be operated by Airbus A321XLR aircraft with two cabins, including Air Canada Signature. Montréal-Dubrovnik launches May 11 with three weekly flights through Oct. 23. The new Croatia service will operate on Boeing 787 Dreamliners featuring Signature, Premium Economy and Economy cabins. With these additions, Air Canada will be the only Canadian carrier with premium, lie-flat business class product to serve Basel and Dubrovnik. Flights are now available for purchase through Air Canada, its contact centres and travel advisors.
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Trafalgar unifies Insight Vacations and Costsaver under one brand COSTA MESA, Calif. — Trafalgar is consolidating the 2027 portfolios of Insight Vacations and Costsaver under the Trafalgar name as part of a broader brand expansion aimed at simplifying the sales process for travel advisors. The expanded Trafalgar portfolio will go on sale in Q4 2026 ahead of the Black Friday booking period and will include more than 600 itineraries across 75 countries. The brand will span five travel categories – Tours, Small Groups, River Cruises, Rail Journeys and Group Sales – along with three value tiers: saver, classic and premium. According to TTC Tour Brands, the new structure is designed to make it easier for advisors to match clients with the right travel style and price point while retaining the product characteristics currently associated
with Costsaver, Trafalgar and Insight Vacations. “Bringing these experiences together under Trafalgar allows us to preserve what advisors and their clients value while removing layers that no longer make it easy to do business with us,” said Melissa DaSilva, Deputy CEO and Chief Sales Officer, TTC Tour Brands. “We want an advisor to be able to come to Trafalgar with a client and find the right way for them to travel, whether that means a premium tour, a small group, a river cruise or a completely different experience as their needs evolve.” Under the new structure, the product currently sold as Insight Vacations will form Trafalgar’s premium offering, retaining the elevated hotels, dining and experiences associated with the brand. Costsaver products will move into Trafalgar’s saver tier, maintaining the flexibility and value proposition currently offered by Costsaver.
The classic tier will represent the Trafalgar experience advisors know today. For 2027 departures, existing itineraries, experiences and pricing will remain unchanged. To help advisors prepare for the transition, TTC Tour Brands has launched the Your New Era with Trafalgar hub on its Travel Agent Portal, or TAP, with information, training and sales resources. Advisors can also participate in live webinars, request training through their Sales Manager or complete eLearning at their own pace. The next webinar is scheduled for Sept. 17. Click here to register. Additional features will also be added to TAP to help advisors navigate the five travel categories and three value tiers. New experiences are expected to become live and bookable through the platform in Q4 2026. For more information, travel advisors can visit agents.ttc.com.
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September 10, 2026
Air Canada Vacations adds eight Intrepid itineraries to lineup
Intrepid Travel at Lake Louise, Alberta
The new offering gives Canadian travellers access to locally led Intrepid trips across the country, while allowing travel advisors to package an Intrepid itinerary with flights through Air Canada Vacations. At launch, the eight Intrepid itineraries available through Air Canada Vacations are Classic Canadian Rockies, Grand Canadian Rockies, Eastern Canada by Rail, Newfoundland Adventure East, The Maritimes: Nova Scotia, Newfoundland West, Best of Canadian Maritimes and The Maritimes: Prince Edward Island to New Brunswick. Each itinerary follows Intrepid’s small-group format, with local leaders, planned itineraries and logistics included.
Credit: Intrepid Travel
TORONTO — Intrepid Travel is expanding its reach in Canada through a new partnership with Air Canada Vacations, with eight of its small-group Canadian itineraries now available through the tour operator’s booking platform and travel advisor network.
MORE OPTIONS FOR ADVISORS For travel advisors, the partnership creates a new way to sell Intrepid product through Air Canada Vacations while simplifying how flights and land arrangements come together. Advisors will be able to package an Intrepid itinerary with flights through the Air Canada Vacations booking journey, giving clients access to an experience-led small-group trip without having to arrange each component separately. The new offering will also be featured during Air Canada Vacations’ annual Dream Makers Product Roadshows,
where advisors will be able to learn more about the itineraries, how they can be booked and how small-group adventure can fit into their clients’ vacation plans. Aeroplan Members will also be able to earn points on the flight portion of their trip and redeem points for Intrepid trips offered through Air Canada Vacations. For Intrepid, the partnership also provides a new distribution channel through Air Canada Vacations’ established platform and travel advisor network as the company looks to capitalize on its current momentum in Canada.
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Hyatt Vivid Punta Cana opens in Dominican Republic CHICAGO — The Hyatt Vivid Hotels & Resorts brand has officially debuted in the Dominican Republic with the grand opening of Hyatt Vivid Punta Cana. Located on the shores of Cabeza de Toro in Punta Cana, the adultsonly, all-inclusive resort features 467 guestrooms and suites, with a focus on wellness, culinary experiences and local cultural connections. Accommodations feature natural textures, warm neutral tones and locally inspired accents. The resort’s culinary offering includes five à la carte restaurants, an international food hall, a bar and grill, seven bars and lounges and a hidden speakeasy. Zenda Wellness Café focuses on fresh, wellnessoriented cuisine. Programming ranges from paddleboard yoga and wellnessfocused nutrition to Dominican coffee experiences, creative workshops, live music and cultural activities.
Visit Myrtle Beach embarked on a two-city Canadian tour last week, with stops in Toronto on Sept. 1 and Ottawa on Sept. 2. According to Diane Charno, VP Brand and Communications (second from right), Canadian visitation – though down 30% year over year – is starting to see signs of stabilization. “It feels like a little bit of recovery,” she told Travelweek. “Canada is very important and we’re eager to welcome Canadians back whenever they’re ready.”
Hyatt Vivid Punta Cana
At Zenda Spa, treatments draw inspiration from Dominican botanicals and traditions, including locally sourced cacao and tropical fruits. Additional amenities include indoor and outdoor fitness spaces, a padel court, pickleball courts, functional training areas, yoga and mindfulness programming. The resort also offers experiences such as Paint Your Way In, which culminates in access to the hidden speakeasy, a Dominican Art Mural celebrating local culture and Starry Night guided stargazing.
Hyatt Vivid Punta Cana joins Hyatt’s Inclusive Collection portfolio of more than 150 resorts and nearly 58,000 rooms across Latin America, the Caribbean and Europe. Further expansion is planned in the Dominican Republic with Secrets Macao Beach Punta Cana expected to open in 2026 and Hyatt Ziva Punta Cana slated for 2029. For more information about Hyatt Vivid Punta Cana, click here.
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September 10, 2026 PEOPLE
Azamara launches twomonth travel advisor celebration MIAMI — Azamara Cruises has launched its 2026 Travel Advisor Celebration, a two-month initiative featuring new incentives, educational opportunities, giveaways and an Asia-focused chapter of the Azamara World Academy. Running from Sept. 1 through Oct. 31, 2026, the program is designed to recognize travel advisors while giving them new tools and opportunities to grow their Azamara business. “At Azamara Cruises, we know that our travel advisors are much more than partners; they are an essential part of our community and an important part of our success,” said Dondra Ritzenthaler, CEO of Azamara Cruises. “The 2026 Travel Advisor Celebration is our way of recognizing the passion and expertise they bring to every client interaction while giving them meaningful opportunities to grow their business. From our new “Asia Unlocked” Azamara World Academy chapter to enhanced incentives, we’re investing in the tools and experiences that help advisors confidently sell the destinations and immersive experiences that make Azamara unique.”
NEW ASIA TRAINING CHAPTER A key component of the celebration is the launch of “Asia Unlocked: Your Guide to Selling the World’s Most Captivating Region,” a new chapter in the Azamara World Academy. The training provides advisors with an in-depth look at Azamara’s Asia itineraries and destination experiences, with a focus on helping them better sell the region to clients.
The first 100 advisors to graduate from the Asia Unlocked chapter will receive a commemorative pin and letter. Graduates will also earn $100 in Bonus Commission on new FIT bookings. Advisors who complete every chapter of the Azamara World Academy can earn up to $500 in Bonus Commissions and 17 CLIA credits.
MORE INCENTIVES AND GIVEAWAYS During the two-month celebration, advisors who book any Azamara Asia or Alaska cruise will be entered into a draw to win a free Azamara cruise. Azamara is also offering Double Group Amenity Points on select new 2027-28 affinity groups booked during the celebration period. Weekly giveaways will take place throughout September and October on Azamara’s Travel Partner Alliance Facebook page, while a series of educational webinars will spotlight South Korea, Hong Kong, Japan and Singapore. The webinars are intended to provide advisors with additional destination knowledge as well as insights into Azamara’s immersive, destinationfocused cruise product. The 2026 Travel Advisor Celebration builds on Azamara’s broader trade engagement strategy, which includes the Azamara World Academy and other education and sales resources designed for travel advisors. Travel advisors can access the Azamara World Academy and enrol in the Asia Unlocked chapter at Connect.Azamara.com. Full terms and conditions for the Bonus Commission, cruise giveaway and group offers are also available connect. azamara.com/offers.
Michèle Rauzon
Barbados Tourism Marketing strengthens Quebec presence Barbados Tourism Marketing Inc. (BTMI) has appointed Michèle Rauzon as Business Development Representative for Québec, strengthening the destination’s presence in the province. Rauzon brings more than four decades of tourism industry experience and an extensive network of relationships across Québec’s travel trade. In her new role, she will work with travel advisors and industry stakeholders to grow awareness of Barbados, provide destination training, support cooperative marketing initiatives and encourage more Québec travellers to visit the island. “Every visit to Barbados feels like coming home, thanks to the genuine warmth and hospitality of the Barbadian people,” said Rauzon. “I am excited to work alongside our valued travel partners across Québec to showcase the incredible experiences that make Barbados so unique and to inspire even more Québec travellers to discover this extraordinary island.” Rauzon can be reached at Micheler@visitbarbados.org.
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For Canadians, One Beach Is Best There’s no better time to get back to beaching and no better place than Myrtle Beach, South Carolina. With 100 km of beaches, 2,000+ restaurants, 80+ golf courses and hundreds of attractions, The Beach shines in all four seasons. So don’t spend autumn indoors – warmer weather and vacation vibes are just one short trip away.
Scan to start planning your trip. VisitMyrtleBeach.ca
TRAVELWEEK | September 10, 2026
USA & CANADA
Myrtle Beach packs the fall calendar with festivals, music and more Myrtle Beach is inviting travellers to experience the Grand Strand this fall with a lineup of festivals, seasonal traditions, live entertainment and new attractions stretching from September through November.
Little River will host its Patriots Day Festival on Sept. 12, followed by Little River Waterfront Fright Nights from Sept. 24-Oct. 31, featuring a haunted house, Trail of Fear and pirate-themed cruises.
With warm weather continuing beyond the summer months, Visit Myrtle Beach says fall offers visitors opportunities to combine time along the coast with distinctive community events throughout the region.
North Myrtle Beach will debut NMB Live! on Sept. 26, bringing three stages of free music to Main Street during the SOS Fall Migration, a Sept. 18-27 celebration of the Carolina Shag dance.
“After more than 25 years of living here, fall still reminds me why I love to call this place home,” said Stuart Butler, President, Visit Myrtle Beach.
Brookgreen Gardens, meanwhile, enters its first fall season with the newly opened Purdy Center, featuring conservatory gardens, botanical displays and a floor-toceiling tropical Green Wall. The attraction will also host Harvest Home Weekend Oct. 3-4, with pumpkin picking, scarecrow building and family activities.
Among the season’s signature events is the 47th annual Loris Bog-Off Festival, taking place Oct. 17 in downtown Loris. The event celebrates chicken bog, a regional dish combining rice, chicken, smoked sausage and seasonings, with a cooking competition, activities and a fireworks finale. Also on Oct. 17, North Myrtle Beach will host the fifth annual Witches Sunrise Surf, which sees costumed surfers wearing witch hats paddle into the Atlantic at sunrise. Nearby Conway will once again transform into the City of Halloween, S.C. throughout October, with its downtown decorated with jack-o-lantern trees, floating witch hats, oversized creatures and immersive lighting. Events include the Graveyard Grand Prix Coffin Race on Oct. 17. Several new experiences are also joining the fall calendar.
Credit: Visit Myrtle Beach
Harvest Home Weekend at Brookgreen Gardens
Music will feature prominently throughout the season. Myrtle Beach Jazz Fest celebrates its 10th anniversary Oct. 16-18, while the new Myrtle Beach Songwriters Festival will take place Nov. 13-14, featuring more than 50 singersongwriters and poets performing at multiple downtown venues. Visitors can also stay on the water into the fall with Crazy Sister Marina in Murrells Inlet, offering dolphin cruises, kayaking, fishing and seasonal evening experiences including ghost story and murder mystery cruises. For additional fall travel information and an updated events calendar, visit VisitMyrtleBeach.com.
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DeNure Tours highlights Newfoundland with $200 advisor booking bonus Newfoundland’s dramatic coastlines, colourful communities and rich cultural heritage continue to make it a favourite with Canadian travellers, and DeNure Tours says the destination remains one of its longstanding specialties. The operator has been selling Newfoundland for more than 55 years and is encouraging travel advisors to consider the province for clients looking for a memorable Canadian vacation. For advisors, however, the challenge can be in the logistics. Newfoundland is large, with many of its most rewarding experiences spread across significant distances. Coordinating transportation, accommodations, sightseeing and meals can quickly become complicated. DeNure says its escorted tours are designed to remove much of that work from both advisors and their clients. Transportation, accommodations, sightseeing and many meals are included, while guests travel with an experienced Tour Director throughout the journey. The itineraries are also designed to showcase both Newfoundland’s best-known attractions and lesserknown communities. Clients can take in rugged coastal landscapes, visit colourful towns and learn more about Newfoundland’s heritage without having to navigate
unfamiliar roads or plan each stage of the trip themselves. While Newfoundland remains a key part of DeNure’s portfolio, the company also offers tours throughout Canada and the U.S., along with cruises, long stays and other travel experiences. The operator says its team is available to help travel advisors match clients with the right itinerary and provide support throughout the booking process.
ADVISOR BOOKING BONUS Travelweek readers also have an added incentive to book. Travel advisors can receive a $200 per person booking bonus on qualifying DeNure tours booked by Sept. 30, 2026. To receive the bonus, advisors must reference Travelweek at the time of booking. For advisors with clients already considering Newfoundland, the offer provides an added reason to turn those conversations into bookings while working with a tour operator that has decades of experience in the destination. For more information, go to denuretours.com.
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September 10, 2026 | TRAVELWEEK
NEWS
ACTA opens 2027 memberships with September early-bird rate TORONTO — The Association of Canadian Travel Agencies and Travel Advisors (ACTA) is launching its 2027 membership season on Sept. 1, with a September early-bird offer for independent travel advisors. From Sept. 1-30, 2026, advisors can join or renew their 2027 ACTA membership for $79 plus applicable taxes. Memberships can be purchased online or in person at upcoming ACTA Summits.
roundtrip vouchers valid for travel to any Porter destination, as well as a three-night stay for two at Dreams Aventuras Riviera Maya in Mexico. A second draw on Dec. 4 will offer two Air Canada roundtrip Economy Class tickets for system-wide travel. New members can join through ACTA’s website, while current members can renew through their ACTA Glue Up member profile or contact ACTA for assistance at info@acta.ca. Fred Dixon
ACTA will also mark its 50th anniversary in 2027, with plans for enhanced member experiences, special events and recognition initiatives throughout the year.
Beginning Oct. 1, the 2027 membership fee will increase to $99 plus applicable taxes for advisors affiliated with an ACTA member host agency and $135 plus applicable taxes for advisors who are not affiliated with an ACTA member host agency.
Fred Dixon returning as President and CEO of NYC Tourism + Conventions
Travel agencies and independent travel advisors who join or renew beginning Sept. 1 will also be automatically entered into a series of member prize draws.
NEW YORK CITY — Fred Dixon is returning to NY C Tourism + Conventions as President and CEO, effective Dec. 1, following more than two years leading Brand USA.
The first draw, taking place Oct. 31, will include two Porter Airlines
Dixon previously served as President and CEO of NYC Tourism +
More than 55 members of the TravelBrands community stepped out in Toronto and Montreal to raise $10,000 for SickKids Foundation, an amount that will double to $20,000 through matching funds. Held simultaneously in both cities on Aug. 25, the annual SickKids Walk brought together TravelBrands employees, travel advisors and members of the travel trade in support of children and families who rely on SickKids care. Pictured here: The TravelBrands team at the Toronto walk.
Conventions, the official destination marketing organization (DMO) and convention and visitors bureau (CVB) for the five boroughs of New York City, from 2014 to 2024. He then joined Brand USA, the national destination marketing organization focused on growing international visitation to the U.S., as President and CEO. During his previous tenure with NYC Tourism + Conventions, Dixon represented the city’s tourism industry with business leaders, elected officials, media and travel partners around the world, while working with stakeholders across all five boroughs.
TRAVELWEEK |
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September 10, 2026
In his new role, Dixon will lead efforts to promote New York City for leisure travel, meetings, conventions and events, while strengthening partnerships across the city’s tourism sector. “My time at Brand USA gave me a broader perspective on the global travel marketplace and what’s required to be competitive for international travelers. I return to New York with that experience, along with a renewed appreciation for the strength of this city and the extraordinary people and businesses that make its visitor economy so vital. “I look forward to working with our members, partners and City leadership to grow visitation, strengthen our global position and ensure tourism continues to deliver for all five boroughs.” Charles Flateman, Board Chairman, NYC Tourism + Conventions, will oversee NYC Tourism + Conventions on an interim basis alongside the Executive Leadership Team until Dixon takes up the role in December. New York City welcomed approximately 65 million visitors last year, generating $55.6 billion in direct visitor spending. Tourism supports about 400,000 jobs and more than $7 billion in tax revenue across the five boroughs.
Explora Journeys adds new advisor rewards with Beyond Commission MIAMI — Explora Journeys has launched Beyond Commission, a new rewards program for travel advisors in Canada, the United States and Mexico. The program is designed to recognize qualifying new bookings with rewards worth up to 2% of the journey value, paid through a virtual gift card.
As part of the introductory offer, eligible advisors will receive a reward equal to 2% of the qualifying journey value on bookings made between Sept. 1 and Oct. 31, 2026. The promotion applies to eligible 2026 Journeys and Q1 2027 Mediterranean Journeys. Eligible bookings can be registered online after the deposit has been made. Rewards will be issued as virtual gift cards and delivered by email approximately 45 days after the final payment due date. There is no cap on earnings during the introductory promotional period. “At Explora Journeys, we believe exceptional partnerships deserve exceptional recognition,” said Chris Austin, President of North America, Explora Journeys. “Travel advisors are among our most valued advocates, inspiring guests to discover a different perspective on luxury travel through the Ocean State of Mind. Beyond Commission has been created to recognize their expertise, celebrate their contribution to our continued growth and further strengthen the relationships that are so important to our success.” The luxury ocean travel brand of MSC Group is also preparing to introduce commission on Destination Experiences, expanding advisor earning potential beyond the initial journey booking. The company says the move reflects its ongoing investment in the advisor community and recognizes the role travel professionals play in connecting clients with its luxury ocean product. For more information about Beyond Commission, travel advisors can visit explorajourneys.com/traveladvisors.
PEOPLE
Nick Levasseur
Celebrity Cruises appoints Nick Levasseur as Field Sales Manager Celebrity Cruises has appointed Nick Levasseur as Field Sales Manager, effective Sept. 2, 2026. Levasseur will be responsible for Quebec and the Maritime provinces. Prior to joining Celebrity Cruises, he served as Business Development Manager for Eastern Ontario and the Atlantic region with Collette. He also spent several years in the medical field as a sales consultant. The appointment was announced by Allan Brooks, Director Canada at Celebrity Cruises. “We are delighted to have him onboard and look forward to the unwavering support and new perspectives he will bring to his travel partners,” said Brooks.
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RELAXED LUXURY, AUTHENTIC ADVENTURES 2026-2029 YACHT CRUISES
The Caribbean is best experienced at a gentle rhythm, moving effortlessly between hidden coves, secluded beaches, and vibrant island harbours, where each day reveals a new perspective. Glide between islands with ease, step directly into crystal-clear waters from the Marina Platform, and enjoy a journey where discovery, culture, and relaxation flow seamlessly together. With up to 128 guests on board, Emerald Cruises’ luxury superyachts redefine space, style, and ease at sea. From gourmet dining and all-day beverages to enriching excursions, gratuities, and transfers, every detail is designed so you can enjoy the journey, savour the destinations, and embrace the moments that matter most.
Flights included plus savings from $350 per person on select 2026-2029 Yacht Cruises. To book contact us at 1 833 220 7868, visit emerald.cruises/yachtlife or contact your travel professional. Terms & Conditions: Best Available Offer: Savings starting at $350 per person plus included economy airfare on select 2026-2029 departures. No retroactivity. Savings and flight credit vary per stateroom or suite and destination. Deposit required within 2 days. Final payment is due 10 months prior to departure date. If booked within 10 months of departure, full payment due at time of booking. Offer applies to new bookings only and cannot be applied retroactively to past bookings including using PPP or FBP. This promotion is combinable with travel lounge offers, travel/trade/partner event incentives, exclusive agency perks, military discounts, standard group discounts, GAP, tactical offers (community, media, trade), loyalty vouchers, on board future sales discount and up to two future travel vouchers purchased on board. This promotion IS NOT combinable any other restricted or special-rate programs unless explicitly stated. All offers are inventory controlled and subject to availability. Emerald Cruises & Tours reserves the right to ticket the airfare upon receipt of deposit. Flights credits in lieu do apply. This flight promotion is valid on specific classes of service with scheduled airlines of Emerald Cruises choice. Emerald Cruises reserves the right to amend, extend, withdraw, or cancel offers at any time without notice. We reserve the right to make changes to fares, promotions, terms, errors and omission as needed. Offers are subject to availability and may sell out. For full booking terms and conditions, visit emerald.cruises. ©EMERALD CRUISES | ALL RIGHTS RESERVED | BC CONSUMER PROTECTION #40178
TRAVELWEEK | September 10, 2026
SPOTLIGHT
Emerald Kaia heads to the Indian Ocean with two new 13-day voyages Emerald Cruises & Tours is expanding its luxury yacht offering with two new 13-day Indian Ocean itineraries aboard its newest yacht, Emerald Kaia.
Guests will also have opportunities to discover UNESCO World Heritage Sites, Swahili culture and the Indian Ocean’s diverse marine ecosystems.
With its limited guest capacity and ability to reach remote ports and anchorages, these new Indian Ocean deployments offer clients a yacht-style approach to exploring the Seychelles and East African coast.
The Seychelles is made up of 115 islands scattered across the Indian Ocean and is known for its granite landscapes, clear waters, protected marine reserves and biodiversity. Many islands remain uninhabited, adding to the sense of ‘splendid isolation’.
Launching exclusively in November 2026, the 13-day Seychelles & Indian Ocean Adventure voyages will sail between Mahé, Seychelles, and Mombasa, Kenya, taking guests to remote islands, historic settlements and marine environments across the Seychelles, Tanzania and Kenya. Carrying just 128 guests, Emerald Kaia is designed to combine the intimacy of yacht cruising with immersive destination experiences. Its smaller size allows the vessel to access secluded anchorages and ports that are beyond the reach of larger ocean ships, giving travellers opportunities to explore less-visited destinations throughout the region. The itinerary features calls at Mahé, La Digue and Praslin, as well as Farquhar Atoll and Aldabra Atoll in the Seychelles. The voyage continues along the East African coast with visits to Kilwa Kisiwani, Mafia Island, Zanzibar and Mombasa. Experiences along the way range from snorkelling among coral reefs and encountering giant tortoises to visiting ancient island settlements and exploring local markets. Zip lining in the Seychelles
By extending the itinerary to Tanzania and Kenya, the voyages will also introduce guests to destinations along the East African coast that are less frequently featured on traditional cruise itineraries. Two departures are scheduled: Nov. 17, 2026, from Mahé to Mombasa, and Nov. 29, 2026, from Mombasa to Mahé. Emerald Kaia is the latest addition to Emerald Cruises’ growing luxury yacht fleet. The yacht features contemporary accommodations, expansive open-air spaces and personalized service. The 13-day sailings include accommodations, airport transfers, gratuities, complimentary WiFi, breakfast, lunch and dinner onboard, as well as a selection of included excursions. An important heads up: as of June 2026 the site for Emerald Cruises & Tours updated to Emerald.cruises. Canadian travellers, and travel advisors, will continue to be directed to dedicated local content, offers, itineraries, support and event information via Emerald.cruises.
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SPOTLIGHT
TRAVELWEEK | September 10, 2026
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Germany’s metropolises of millions: Four cities, endless possibilities
Hamburg scores with its setting on the Elbe and Alster. Plus, the Reeperbahn, world-class musical theatres, the Speicherstadt district and the Elbphilharmonie concert hall allow for tailor-made itineraries from short breaks to preand post-cruise programs. Munich combines global-city flair with an Alpine backdrop. Oktoberfest, the Pinakothek museums, BMW Welt, palaces and beer gardens offer year-round highlights for gourmet, culture and incentive travel, complemented by easy excursions to nearby lakes and mountains.
Cologne Cathedral
Whether it’s a city break, touring itinerary, MICE or specialinterest group, these cities offer iconic landmarks, trendy neighbourhoods and internationally renowned events, all of which keep surprising visitors again and again. Flexible city combinations, diverse themes and excellent transport connections make planning easier for tour operators and travel agents. Find more information, inspiration and trade materials at www.germany.travel.
Bode-Museum and Monbijoupark in Berlin
Credit: DZT/Dagmar Schwelle
In Berlin, the political stage meets a vibrant creative scene. The Reichstag dome, Museum Island, Brandenburg Gate and a culinary spectrum ranging from street food to Michelin-starred dining make the capital ideal for cultural, city and event trips.
Cologne stands for joie de vivre, carnival and Rhine romance. The world-famous cathedral, historic old town, a dense museum landscape and new hotspots along the riverfront create rich programs with short walking distances.
Credit: GNTB/Dagmar Schwelle
Berlin, Hamburg, Munich and Cologne are not only Germany’s largest cities but also true crowd-pullers – with strong demand, long stays and first-class infrastructure.
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September 10, 2026 | TRAVELWEEK
NEWS
Royalton Negril reopens after Hurricane Melissa restoration KINGSTON, JAMAICA — Royalton Negril has officially reopened following an extensive post-Hurricane Melissa restoration and refresh, returning 573 rooms to Jamaica’s hotel inventory and bringing 960 employees back to work. The resort resumed operations on Aug. 25 as part of a broader phased recovery across Jamaica’s tourism sector. “The return of Royalton Negril strengthens the recovery of Jamaica’s vital tourism sector while restoring hundreds of livelihoods and renewing economic activity across Negril and surrounding communities. The reopening comes as hotels across the island continue to return to service, with additional properties scheduled to reopen in the months ahead and reinforces our resilience,” said Minister of Tourism, Hon Edmund Bartlett. Royalton Blue Waters and Royalton Hideaway Blue Waters are also scheduled to reopen Sept. 15, returning another 578
rooms to inventory and bringing approximately 1,200 additional employees back to work. According to Jamaica’s Ministry of Tourism, about 80,000 hotel workers have already returned to work across the sector, while approximately 5,648 hotel rooms were scheduled to return to inventory through 2026. Jamaica’s hotel recovery is continuing in phases, with Sea Garden Hotel, Zoetry Montego Bay, Sandals South Coast, Sandals Montego Bay and Sandals Royal Caribbean among the properties scheduled to return later this year. For more information about Jamaica, go to www.visitjamaica.com.
Become a qualified expert on The Palm Beaches to win! TORONTO — Win a $25 gift card while becoming a Palm Beaches expert with a new September contest designed to reward travel advisors. Running from Sept. 1-30, 2026, the incentive is open to advisors who complete The Palm Beaches specialist
program, with $25 gift cards available to the first 25 qualified participants. The program can be completed in less than 45 minutes and covers a range of topics including the destination’s history, geography, accommodations, culinary offerings, transportation, events and attractions. To qualify for the incentive, advisors must complete the specialist program during the contest period and email a copy of their certificate of completion to thepalmbeaches@ voxinternational.com. The contest closes Sept. 30, 2026. To register for the program, click here. Advisors who experience issues accessing the training portal can contact Traveltradehelp@ ThePalmBeaches.com.
PEOPLE
Credit: Granite Travel Trade Expos
TRAVELWEEK |
NEWS
September 10, 2026
Jackie Friedman
Nexion Travel Group President Jackie Friedman to retire Nexion Travel Group President Jackie Friedman has announced her pending retirement in spring 2027, bringing to a close more than two decades with the host agency. Friedman joined Nexion in 2004 as VP of Operations and was promoted to President in 2007. Before joining Nexion, she spent 15 years with Sabre in a variety of sales and leadership roles. She began her career as a front-line travel agent and travel agency manager in Toronto. “In my 22 years with Nexion, we have created a home for some of the industry’s most talented independent travel advisors, supporting members with different business sizes, specialties and goals. Together with our preferred partners, we have given our members the tools, relationships and support they need to build something lasting,” she said. Friedman will continue to lead the company until her official retirement date. Nexion Travel Group says her successor will be announced at a later date.
Granite Travel Trade Expo in Kitchener, ON, Spring 2026
Granite Travel Trade Expos opens registration for Fall 2026 series OAKVILLE, ON — Granite Travel Trade Expos has opened travel advisor registration for its Fall 2026 series, with seven events planned across Western Canada and Ontario.
that can help them generate more business.” The Fall 2026 schedule is as follows:
WESTERN CANADA •
Winnipeg, Man. – Oct. 6
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Red Deer, Alta. – Oct. 7
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Kelowna, B.C. – Oct. 8
The series will bring travel suppliers directly to advisors in Winnipeg, Red Deer, Kelowna, Ottawa, Kingston, Richmond Hill and Hamilton.
ONTARIO
Registration is free for qualified travel advisors. Each expo will feature up to 36 suppliers representing destinations, hotels and resorts, airlines, cruise lines, tour operators and specialty travel companies. In addition to the trade show, advisors will be able to attend supplier presentations focused on product knowledge and sales opportunities. “Granite brings global travel suppliers to lucrative secondary markets where business is done,” said Brad Dean, President of Granite Travel Trade Expos. “These communities are home to highly engaged travel advisors who represent significant sales opportunities for our supplier partners. Our Expos give advisors direct, face-to-face access to the people, products and information
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Ottawa – Nov. 2
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Kingston – Nov. 3
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Richmond Hill – Nov. 4
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Hamilton – Nov. 5
Advisor perks will include free parking, complimentary dinner, prizes and giveaways. The first 50 travel advisors to arrive at each event will also receive a $20 prepaid Mastercard. Participating suppliers across the fall series include Celebrity Cruises, Collette, Explore Worldwide, Globus, Hyatt Inclusive Collection, Jamaica Tourist Board, MSC Cruises, Sandals & Beaches Resorts, Sunwing Vacations, Tourism Australia, Trafalgar Tours, Uniworld Boutique River Cruises, Visit Myrtle Beach, Visit Orlando, WestJet Vacations and others. Supplier participation varies by market and not all suppliers will appear at every event. Travel advisors can register here.
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September 10, 2026 | TRAVELWEEK
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PEOPLE
Sevi Anagnostis
Sevi Anagnostis joins TRAVELSAVERS
Premier Verandah Suite, Jamaica Inn
Travel advisors can earn 17% commission with Jamaica Inn
Client perks are also included with qualifying stays. Family and multibedroom bookings receive a US$100 food and beverage credit per room at Teddy’s Beach Grill.
OCHO RIOS, JAMAICA — Jamaica Inn has introduced a new travel advisor incentive offering 17% commission on qualifying direct bookings of select private cottages and Suite 21.
For romance and celebration stays in Cottages 3, 4, 7 and Suite 21, guests receive a complimentary bottle of wine on arrival as well as VIP Departure Lounge Access at Club Mobay or Kingston Airport.
JAMAICA INN’S COTTAGES AND SUITES FEATURE DIRECT ACCESS TO THE CARIBBEAN SEA The offer applies to new direct bookings made by Oct. 1, 2026, for travel through Aug. 31, 2027, with blackout dates applicable. Reference code JICOTTAGE must be used. Eligible accommodations include Cottages 1 through 7, including twobedroom options suited to family stays, as well as the ultra-exclusive Suite 21, which is located on its own private peninsula. A minimum five-night stay is required. Flexible meal plan options are available, including All-Inclusive, and the offer can be combined with other current resort promotions.
Jamaica Inn’s cottages and suites feature direct access to the Caribbean Sea, private plunge pools, ocean views and spacious indoor and outdoor living areas. Guests also have full access to the resort’s private beach, dining and personalized service. Travel advisors can contact Elaine at Canlink Travel Representatives at elaine@canlinktravel.com for more details. For more information about Jamaica Inn, go to www. jamaicainn.com.
Sevi Anagnostis has joined TRAVELSAVERS as Senior Director, Supplier Relations, bringing more than 35 years of experience in national partnerships, negotiations and revenue-growth strategy. In her new role, she will focus on strengthening relationships with air and car partners, identifying opportunities for mutual growth and helping agencies increase their share of business with those suppliers. Most recently, she served as National Accounts Manager at WestJet Vacations, where she managed a multimilliondollar portfolio. Her previous experience also includes leadership roles with Carlson Wagonlit Travel, Air Canada, Canadian Airlines and Canadian Holidays. TRAVELSAVERS Canada has also appointed Michael Raffanello as Supplier Relations and Marketing Coordinator. His new role is designed to provide suppliers with more dedicated and coordinated support while strengthening programs and benefits available to affiliated agencies.
TRAVELWEEK |
NEWS
September 10, 2026
Go Home-based. Make More. Get Ready For Fall & Winter Bookings. Make the switch @ thetravelagentnextdoor.ca
WestJet Vacations expands Punta Cana lineup with four resort additions TORONTO — WestJet Vacations is expanding its Punta Cana portfolio with four resort additions, including three Lopesan properties and the new Moon Palace The Grand – Punta Cana.
Caoba Lagoon, all located within the wider Lopesan Costa Bávaro complex. Lopesan Costa Bávaro Resort, Spa & Casino is a five-st ar all-inclusive property on Playa Bávaro with more than 1,000 rooms, multiple pools, a kids’ pool and waterpark, daily activities and nightly entertainment. The resort also features a spa and fitness centre, non-motorized water sports, an on-site casino and a range of dining and entertainment options.
The additions give travellers more allinclusive options along Playa Bávaro, ranging from family-focused stays to more elevated resort experiences.
Lopesan Serenity Cove and Lopesan Caoba Lagoon are also part of the same resort complex, giving WestJet Vacations guests additional choices within a single destination setting.
Joining the portfolio are Lopesan Costa Bávaro Resort, Spa & Casino, Lopesan Serenity Cove and Lopesan
Also new to WestJet Vacations is the highly anticipated Moon Palace The Grand – Punta Cana, a new
all-inclusive resort designed for guests of all ages. The property features luxury accommodations, nine pools, an expansive waterpark and Awe Spa, along with a wide range of dining options. Guests can also access unlimited premium drinks at the resort’s bars and play at the Greg Norman-designed golf course. Moon Palace The Grand – Punta Cana is available for WestJet Vacations bookings with arrivals beginning Sept. 1, 2026. WestJet Vacations notes that finishing touches may still be underway at the property.
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Carnival rolls out revamped rewards and status program MIAMI — Carnival Cruise Line is giving loyalty a major overhaul with the launch of Carnival Rewards, a new program designed to reward guests not just for how often they sail, but for how they spend and engage with the brand. Launched Sept. 1, Carnival Rewards moves beyond a model based primarily on sailing frequency, instead recognizing eligible spending and other guest activity.
onboard experiences, as well as Status Qualifying Stars, which unlock status and additional benefits. The Milestone Recognition Program further rewards guests as they reach key sailing achievements based on the number of days sailed. Click here for more details. Carnival Rewards Mastercard cardholders can also earn more points through everyday spending beyond their Carnival vacation. Click here for more details.
STATUS QUALIFYING STARS Status within Carnival Rewards is determined through Status Qualifying Stars, which recognize guest activity throughout their vacation. Guests can earn the following: •
3 Stars for every $1 spent on eligible Carnival purchases, including gratuities
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1 Star for every Casino Point earned (even if already redeemed onboard for Funplay)
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Four status levels: Red (upon enrollment), Gold (upon earning 10,000 Stars), Platinum (upon earning 50,000 Stars), and Diamond (upon earning 100,000 Stars)
CARNIVAL REWARDS POINTS Guests can earn and redeem rewards in the following ways:
“Cruise loyalty has traditionally been built around how often guests sail, and Carnival Rewards was designed to go beyond that,” said Christine Duffy, president of Carnival Cruise Line. “The new program recognizes the many ways our guests engage with Carnival, and with both rewards and status, we’re giving guests more flexibility and more value to enjoy the experiences that matter most to them.”
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Earn 3 Points for every $1 spent on eligible Carnival purchases, including gratuities
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Earn 1 Point for every 1 Casino Point remaining a the end of a sailing
Carnival Rewards includes Carnival Rewards Points, which can be redeemed toward cruises and eligible
Points are earned at the end of the sailing (posting approximately 14 days after sailing end date). Points
The Travel Agent Next Door has achieved Platinum status in Air Canada’s Circle of Excellence Agency Reward and Recognition Program, marking the third consecutive year the host agency has earned the designation. Circle of Excellence is a global recognition program designed to acknowledge travel agencies for their performance and contribution to the airline’s business. From l-r: Flemming Friisdahl, CEO of TTAND; Edna Ray, Senior Manager, Regional Sales, Air Canada; and Kevin Pohlmann, Regional Sales Manager, Air Canada.
can be redeemed as soon as they become available.
Points can be redeemed toward future Carnival cruises and eligible onboard experiences, including shore excursions, specialty dining and spa treatments
Status is earned during a twoyear Status Qualifying Window and enjoyed during the remainder of that period and the following twoyear status enjoyment window. The inaugural qualifying period runs from Sept. 1, 2026 through Dec. 31, 2028. For more information or to enroll in Carnival Rewards, go to www. CarnivalRewards.com.
NEWS
September 10, 2026
PEOPLE
Credit: National Geographic-Lindblad Expeditions
TRAVELWEEK |
Matt DeWitte returns to Hurtigruten Hurtigruten has appointed Matt DeWitte as Vice President, Sales and Marketing, Americas, marking his return to the brand.
Marguerite Bay, Antarctica
Earn $100 bonus commission with new Nat Geo-Lindblad Expeditions course TORONTO — Travel advisors looking to strengthen their expedition cruise knowledge can take advantage of National Geographic-Lindblad Expeditions’ new online course.
Advisors who complete the course and become a specialist can also earn a $100 bonus commission on their first booking made within 120 days of graduation. With expedition travel continuing to attract clients looking for immersive, experience-driven vacations, Expedition 360º gives advisors another tool to build confidence in the category and position themselves
THE DEADLINE TO COMPLETE THE COURSE AND QUALIFY FOR THE CURRENT INCENTIVE IS DEC. 1, 2026 Available on its Expedition 360º learning platform, the program gives advisors an opportunity to build their knowledge of National GeographicLindblad Expeditions while using destination insights and product information to better engage clients and support sales conversations.
Matt DeWitte
as a knowledgeable resource. The deadline to complete the course and qualify for the current incentive is Dec. 1, 2026. To register, click here.
DeWitte previously served as Head of Marketing, Americas at Hurtigruten from August 2022 until the company’s split with HX Expeditions in January 2025. He then became Head of Marketing, Americas, Australia and New Zealand for HX. On his return to the company, DeWitte added: “I’m incredibly honored to once again represent such an iconic travel brand. What makes this even more special to me is to be able to reunite with my talented former colleagues who have been driving the unprecedented growth here in North America, as well as colleagues back in Europe. Together, I’m looking forward to creating additional value for the brand and delivering exceptional experiences for our guests.”
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