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BY KATHRYN FOLLIOTT
TORONTO — Overtourism. ‘Been there, done that.’ A sense of adventure. Good value. And bragging rights – especially on social media.
If you’ve ever wondered what’s driving the trend for untraditional destinations, check off all of the above.
The good news for the travel trade: untraditional doesn’t have to mean remote. Sometimes it’s just a new take on an old favourite.
One travel advisor booked the Slovakian capital of Bratislava as part of a multi-city Europe trip.
Another passed over a typical oneresort sun vacation in St. Vincent and the Grenadines and instead pulled together an island-hoping itinerary for her clients, from Saint Vincent to Mayreau to Bequia.
Other untraditionals are really, truly, out there. Where is Svalbard anyway? “It’s a mere 1,300 kilometres from the North Pole,” a travel advisor tells Travelweek. She hosted a group there last July.
We asked these three agents about their off the beaten track trips: how they packaged them and who they worked with to put them together.
And because having the alternative product to sell is just as important as knowing how to sell it, we talked to two tour operators about atypical vacation options.
Jamie Milton, President of Uniglobe Carefree Travel in Saskatoon, SK, had clients looking to go to Italy and Greece this spring, “but the pricing was out of their budget. I suggested an itinerary of Vienna, Bratislava and Budapest instead. It came in a lot less expensive and the clients ended up loving it. It’s not exactly off the beaten path, but an example of how clients are open to looking at less-busy European stops if it means savings and fewer crowds.”
Milton says she also seeing more clients looking at the Philippines as an alternative to more touristed southeast Asian destinations like Thailand, Bali and Vietnam. “The value is incredible and there’s more service available from Canada now, and more DMCs offering the Philippines as a destination.”
Milton says she uses Goway frequently for customized trips, and Exotik Journeys.
Some atypical trips come together without a tour operator. Jennifer Gaskell, who runs Pink Palm Travel in Oakville, ON, says she often turns to to Canlink when she’s looking for “authentic, boutique properties and destinations that aren’t heavily marketed b ut deliver an exceptional experience.”
Gaskell says she enjoys building out-of-the-box itineraries this way. “While I think tour operators can
be incredibly valuable, I often find I can create a more personalized experience by working directly with trusted resort partners and local suppliers,” she says.
One recent example: clients who were looking for an all-inclusive vacation in Saint Vincent.
“After talking through what they really wanted from the trip, we completely changed direction. Instead of spending their entire stay at one resort, they’re now doing an island-hopping itinerary that combines the mainland of Saint Vincent with Mayreau in the Grenadines and Bequia.”
She booked Windward Mayreau, and Bequia Beach Hotel. “Both will offer completely different experiences, with ferries taking them to and from their destination. From Mayreau, they will be able to explore the Tobago Cays, which was a priority for them,” says Gaskell.
“I would say most travellers probably wouldn’t put this type of itinerary together on their own, but it’s exactly where working with a travel advisor adds value,” she points out. “I find I’m booking a lot of Saint Vincent recently because people are nervous about booking a ‘newer’ destination. I love booking Sandals and highend all-inclusives, but my priority is finding the right fit for the client. If their vision aligns better with an island-hopping itinerary or a boutique hotel experience, that’s the direction I’ll recommend.”
Just because a travel style is an emerging trend, doesn’t mean it’s for everyone.
“Although the media frequently discusses travelling to ‘less touristy’ or off-the-beaten-path locations, we find that most clients still opt for the security of a trip that doesn’t stray far from major centres,” says Jennifer McPherson with TurnKey Travel.
Her agency specializes in custom itineraries, and the majority of destinations tend to be Western Europe in countries like Italy and Portugal, with some trips to Africa and southeast Asia and Japan.
That said, one remote destination that got McPherson’s (and her client’s) business is Svalbard, specifically, Longyearbyen. “This Arctic Circle centre offers outdoor activities in both summer and winter – the latter being very popular due to the Northern Lights,” says McPherson.
Her best-practice tips for booking travel up North: “Not all excursions operate year-round. If someone has their heart set on dogsledding, the summer months allow for a version where the sleds use wheeled carts. For Northern Lights, it’s October to March. Work through all logistics first and be flexible with your flights as they are less frequent to more remote places. Communication can be challenging as Internet access may be spotty and supplier reps may not
respond as quickly as you are used to. Lastly, smaller communities mean limited resources (and usually higher prices) so best to plan ahead to bring key supplies with you.”
McPherson says her agency sometimes uses a supplier like Expedia TAAP and Viator to book the hotels and tours. “For some specialized trips or groups such as African safaris or international sporting events, we will work with suppliers such as Goway, local DMCs or a specific tour company for that region.”
“THESE
Christian Wolters, President for Intrepid Travel in Canada, says Intrepid’s Meaningful Travel Index surveying 2,000 Canadians shows 81% want to visit places that aren’t heavily featured on social media, while 64% say they prefer hidden gems over famous tourist destinations.
“This shift is being driven by real, lived experiences,” he says. “More than seven in 10 Canadians (71%) say overcrowding at popular destinations has already worsened their travel experience. At the same time, this isn’t just about avoiding crowds. It’s about the excitement of discovery. Travellers are increasingly seeking places that feel personal, unexpected and genuinely new, moving beyond simply checking off iconic destinations.”
He added that Intrepid is seeing real momentum in Central Asia, in
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places like Uzbekistan, Kazakhstan and Kyrgyzstan. Also Albania and the Balkans, and northern Vietnam.
Speaking of Albania and the Balkans, we asked Transat about its decision to add Tirana for summer 2026. Transat’s flights to TIA operate out of Toronto until Oct. 8.
“Albania has emerged as one of Europe’s fastest-growing tourism destinations in recent years,” says Sebastian Ponce, Transat’s Chief Revenue Officer. “The country has gained significant international attention thanks to its preserved coastline, rich cultural heritage, improving tourism infrastructure and reputation as an authentic alternative to some of the Mediterranean’s more established destinations.”
Passenger traffic at Tirana’s airport more than tripled between 2019 and 2024, Ponce added. TIA is also an excellent gateway to the Balkans, plus it was one of the largest European destinations not previously served nonstop from North America – until Transat launched its flights, that is.
When selling untraditional travel spots, one thing to avoid is treating these destinations as ‘the next’ somewhere else, says Wolters. “Albania isn’t ‘the next Croatia,’ and Uzbekistan isn’t ‘the next Italy.’ These places stand on their own, and travellers are increasingly looking for destinations with their own distinct identity and stories. Helping clients understand what makes these places special is ultimately what inspires confidence to book.”



BY KATHRYN FOLLIOTT
TORONTO — River cruise operators say they’re doing their best to navigate yet another summer of low water levels on sections of Europe’s top waterways including parts of the Danube, the Rhine and the Main.
Europe’s recent heat waves have hit the water levels hard. The lower water levels have impacted navigation on areas of the upper Danube, between Regensburg and Passau, as well as on sections of the Rhine and Main rivers.
The low levels aren’t a new problem, by any stretch. Once a sporadic challenge, however, the low water levels resulting from scorching heat waves and droughts have become a perpetual challenge for fans of
European river cruising – and for those who sell them.
Pam Hoffee, President, Avalon Waterways, says Avalon has long been committed to contact affected guests and their travel advisors to review their options with as much advance notice as possible. There have been a handful of cancellations for the cruise line.
“Additionally, we have sent advisements to guests on cruises that may be affected … based on the current situation. We are hopeful that the current weather conditions, including lower temperatures and rain will help raise the water levels soon,” Hoffee told Travelweek.
“Thankfully, the water levels can change quickly, and our fleet of Suite Ships are designed with low drafts

that can get us sailing as soon as conditions allow.”
Her message for travel advisors? “The water levels can change very quickly.”
Peter Ouzounov, Senior Director of Sales, Canada for Riverside Luxury Cruises, said there have been adjustments to some Riverside itineraries, but no cancellations so far.
“Where changes have been necessary, our teams have worked quickly to create meaningful alternatives, including, in some cases, luxurious five-star hotel stays in citycentre locations with all associated costs covered by Riverside. We’ve also provided guests with the flexibility to rebook on another sailing, cancel without penalty, and receive generous compensation and incentives to return and experience Riverside at another time,” said Ouzounov.
Trafalgar River Cruises says it may make operational adjustments to Trafalgar Verity and Trafalgar Reverie on the Rhine and Danube in response to evolving water levels. So far sailings on both rivers are operating as scheduled.
AmaWaterways continues to monitor water levels around the clock and evaluates each sailing individually, said a spokesperson. “When adjustments are needed,
our experienced Operations team works closely with our captains and local navigation authorities to adapt. That may mean adjusting the order of ports, arranging motorcoach transfers or, when possible, implementing ship swaps. Our goal is always to minimize disruption while delivering the exceptional river cruise experience our guests expect.”
Travel advisors are very familiar with those types of contingency plans, i.e. motorcoach transfers between ports, when the ships just can’t sail.
Asked for advice to pass on to the trade, AmaWaterways said it encourages travel advisors to reassure their clients that river cruising “is a dynamic style of travel, and that changing river conditions are something experienced operators know how to manage. … We also believe in being proactive and transparent. If adjustments become necessary, we communicate with our travel advisor partners and guests as early as possible so they know what to expect. In most cases, those adjustments are behind the scenes.”
Scenic Group is also closely monitoring the situation, especially on impacted stretches of the upper Danube and sections of the Rhine and Main rivers. Temporary restrictions, including lock closures, are continuing to impact vessel movements into Budapest.
Select Scenic and Emerald Cruises river itineraries are being adjusted, with measures such as ship swaps, modified embarkation or disembarkation port, said the company.
A Viking spokesperson also told Travelweek that select river itineraries may be changed. Viking strategically deploys sister ships on the same itineraries in opposite directions, and when

river conditions require it, Viking may implement a ship swap. “This approach helps preserve itineraries and reduce disruptions to the guest experience,” said Viking.
Despite the summer challenges, no one is backing away from European river cruising any time soon. Far from it. Uniworld just announced the debut of three new ships in 2028: the S.S. Helen, S.S. Clara for Europe and Mekong Mystique in Asia, bringing the brand to a total of 22 ships.
The announcement builds on the momentum of the brand’s recent fleet expansion, with four new ships joining the Uniworld fleet in 2027.
Meanwhile Celebrity River Cruises is gearing up for its much-anticipated inaugural season in 2027.
Sandra McLeod with RedDoor Travel in LaSalle, ON doesn’t have clients currently sailing on river cruises
in Europe, but it’s a product she sells readily.
“I usually prepare them that something like this could happen when choosing when to sail the rivers in Europe,” she told Travelweek. “I have had clients experience low water levels, high water levels and torrential rain while on a river cruise. Most of them take it in stride, knowing the cruise lines can’t predict the weather.
McLeod added: “The majority of cruise lines do an amazing job at transferring clients from one ship to another – which usually happens. On rare occasions, it can turn into a bus/ hotel tour for part of the trip. When this happens the cruise lines are also very generous in providing some type of compensation to the guests.
“I remind my clients that travel requires a level of flexibility, patience and to expect the unexpected.”

The federal government has rejected – for now – the Ontario government’s proposed expansion plans for Billy Bishop Toronto City Airport. Transport Minister Steven MacKinnon said the government is exclusively focused on approved safety upgrades already underway at Billy Bishop, at this stage, rather than on building it out to allow jets to land. Public consultations on the Ontario government’s proposed changes, including opening YTZ to jet aircraft, garnered more than 87,000 responses. “It is not just about what we build, but how we build. We are building with and for Canadians,” said Minister MacKinnon.
The arrival of EXPLORA III marks another milestone in MSC Group’s €3.5 billion+ fleet investment. With EXPLORA III now delivered, Explora Journeys has reached the halfway point in the development of its sixship fleet. Construction continues at Fincantieri on EXPLORA IV, EXPLORA V and EXPLORA VI, scheduled to join the fleet in 2027 and 2028. EXPLORA III is the most spacious ship in the line’s fleet so far and introduces three new dining concepts, plus a second Owner’s Residence, an expanded collection of Ocean Penthouses and Ocean Residences and reimagined Ocean Wellness facilities.

Meliá Hotels International has completed its full withdrawal from Cuba, ending all hotel management services on the island. The move marks the final phase of the Spanish hotel company’s exit after a partial withdrawal in June, when it suspended contracts with Cuba’s Gaviota tourism group. Now the company’s operations across its entire Cuban portfolio have ceased.
Meliá said it is assessing the financial impact of the decision, including any potential revisions to the carrying value of its Cuban operations. The company said it worked to ensure an orderly transition aimed at minimizing disruption for employees, suppliers and guests.
All 29 of Porter Airlines’ De Havilland Dash 8-400 aircraft are getting an interior refresh. The first new-look aircraft are already in service, with the full fleet expected to be completed this fall. The interior upgrade centres around the latest generation of Expliseat’s TiSeat 2V, said to be the world’s lightest aircraft seat in its category. Other cabin enhancements include LED technology with mood lighting, LED reading lights and new carpeting. Legroom and cabin configuration remain unchanged as part of the updates. Porter’s Dash 8-400s serve regional routes in Eastern Canada and the U.S.


CALGARY — The union representing 4,400 flight attendants at WestJet has issued its 72-hour strike notice –prompting a response from WestJet and a lockout notification.
In a statement, WestJet said the 72hour strike notice and the lockout notification “do not immediately impact operations or mean that a labour disruption will occur. WestJet and CUPE are still actively negotiating to reach an agreement, avoiding impact to our guests.”
However CUPE says the two sides remain far apart on key issues.
“We have been clear about what needs to change, and we have worked hard to reach a fair deal,” Alia Hussain, chair of the union’s WestJet contingent.
“There’s still time to avoid a strike,” Hussain added. “We will continue to bargain around the clock until this is resolved.”
If an agreement is not reached, a work stoppage could occur as early as Sunday, Aug. 2 at 00:01 MT.
WestJet Group’s CEO, Alexis von Hoensbroech, said the decision to issue a lockout notice, in response to the actions taken by the union, “was not one that was made lightly. We sincerely regret the inconvenience and uncertainty this continues to cause for our guests. We greatly value the work and contributions of our Cabin Crew, and it is our responsibility to ensure the integrity of our network and to minimize the risk of stranding our guests, crew and aircraft.”
He said WestJet’s commitment remains at the bargaining table, “where we will continue to work around the clock to come to an agreement that provides value and meaningful improvements for our Cabin Crew and is sustainable for our company.”
In the coming days, WestJet will take all necessary actions to manage the potential impacts as much as possible, including: managing changes and cancellations, to ensure the ability to communicate with passengers in advance of changes; continue to offer Flexible Change/
Cancel policies for passengers with travel bookings July 30 - Aug. 4.
Unless a tentative agreement is reached, some flights could start to be grounded by tomorrow, Friday July 31.
WestJet operates more than 600 flights per day, carrying more than 70,000 passengers on some days.
Travellers booked on its regional WestJet Encore service or codeshare flights run by an airline partner such as Delta will not be affected by a strike.
MONTREAL — Air Canada has introduced Premium Economy Basic and Business Class Basic.
A key difference is that the new fares are non-refundable. Changes are available for a fee, and advance seat selection is chargeable. Complimentary baggage is now 1 piece with the new fares. There’s no lounge access permitted with Premium Economy Basic. With Business Class Basic, Maple Leaf Lounge access is included; Signature Suite access is not.
The new fares are now available on the following markets: Caribbean, Latin America, Mexico, South America and Air Canada’s transatlantic joint venture markets.
The updated fare basis code (FBC) can be identified in the GDS using the following suffixes: Premium Economy Basic: PB / BO; Business Class Basic: EB / BZ.
TORONTO — WestJet is expanding its winter 2026-27 network with five new non-stop sun routes, including its first-ever service between Calgary and Mérida.
The additions will connect travellers to destinations across Mexico, Belize, Costa Rica and the Dominican Republic, while supporting growing demand for winter escapes to Mexico and the Latin Caribbean.
“These additions support the growing demand for options in Mexico and the Latin Caribbean, while sustainably expanding our schedule and managing our fleet during the peak winter travel season,” said John Weatherill, WestJet’s EVP and Chief Commercial Officer.
Leading the expansion is the new weekly nonstop flight between Calgary and Mérida, beginning Dec. 17. According to WestJet, it will be the only direct connection between Western Canada and the capital of Mexico’s Yucatán state.
The other four new weekly routes are: Winnipeg-Punta Cana (starting Nov. 28); Winnipeg-Belize City (starting Dec. 14); Regina-San Jose del Cabo (starting Dec. 14); and Ottawa-Liberia (starting Dec. 20).
During peak winter operations, the airline will serve 50 sun destinations from 15 Canadian cities, more than any other airline in Canada. WestJet will also maintain its position as Canada’s largest carrier to Mexico by number of flights.
Additional capacity increases on several returning winter routes will be announced in the coming weeks.
Complementing the airline’s expanded network, Sunwing Vacations has also unveiled its winter
2026-27 vacation package schedule, adding new and returning options for Canadian travellers.
The tour operator will once again offer packages to Puerto Plata and Roatán while introducing vacation packages between Ottawa and Liberia, Costa Rica for the first time.
Featured additions include Punta Cana-Winnipeg (starting Nov. 4, returning from 2025); Roatán–Québec City (starting Dec. 14, returning from 2025); and Liberia–Ottawa, beginning Dec. 20 (new).
OTTAWA — The Canadian Transportation Agency has approved Air Transat’s license application for flights to Guatemala, and WestJet Group’s application for continued service to Honduras.
Both applications are for scheduled international service. WestJet’s application was for a temporary license, good through June 30, 2027.
Guatemala’s main hub is La Aurora International Airport (GUA). Earlier this month ACV announced it was expanding its Central America offerings with new guided tours in Guatemala, packaged with Air Canada flights. Meanwhile Flair applied for and also received permission to operate flights to Guatemala.
WestJet Group already offers Honduras, to Roatan, with WestJet’s service from Toronto resuming Nov. 15, 2026 through May 2, 2027. Roatan is also available with Sunwing Vacations, including new winter sun flights between Roatan and Quebec City.
Earlier this year Air Canada also got the green light for Honduras flights.
Justin Clarey PEOPLE
Envoyage Canada has appointed Justin Clarey as Member Support Leader. Clarey joins the host agency from Transat, where he most recently served as an Account Manager. Prior to his supplier sales role, he worked as an independent travel advisor. In his new position, Clarey will oversee Envoyage Canada’s Operations team, leading member support, operational systems and processes, and the delivery of key advisor events. He will also serve on the company’s Canadian Leadership Team, helping shape the overall member experience across the network. “I’m excited to work with our operations team to deliver the support our members rely on every day and continue building the strong sense of community that makes Envoyage special,” said Clarey.

TORONTO — TTC Tour Brands has rolled out a revamped Groups Program that introduces enhanced booking tools, greater flexibility and expanded incentives for travel advisors booking guided vacations, custom groups, small groups and Trafalgar River Cruises.
The updates apply across Trafalgar, Insight Vacations, Costsaver and Brendan Vacations and represent what the company calls its most significant Groups Program enhancement to date.
“Travel advisors deserve tools that match the ambition of their groups business,” said Melissa DaSilva, Deputy CEO and Chief Sales Officer of TTC Tour Brands.
“This is a huge step up for our Groups Program. We’ve listened closely to what advisors need most, and these enhancements allow advisors to be more efficient with real-time visibility, faster confirmations and stronger benefits so they can book with confidence, compete on value and deliver experiences their clients will never forget.”
A key feature of the updated program is the enhancement of TTC Tour Brands’ Custom Groups offering, which allows advisors to create fully customized itineraries for groups of 15 or more guests.
Designed for everything from multigenerational family reunions to affinity and special-interest travel, the program enables advisors to

tailor itineraries to clients’ specific interests and travel preferences. Dedicated Groups Specialists support advisors throughout the planning process, from initial consultation through departure.
Across the Groups Program, advisors will benefit from improved booking capabilities, enhanced twoway communication and real-time inventory visibility to help secure group space more efficiently.
Group pricing is now locked in at the time of reservation, while advisors can combine group benefits with eligible promotional offers across TTC Tour Brands’ touring portfolio. The company has also simplified deposit and release timelines for Scheduled Groups.
The refreshed Small Groups program allows advisors to place holds on bookings of nine to 10 guests, with
additional inventory available upon request. Advisors can choose from several group benefits, including a 5% group discount, 50% off the 10th guest or a complimentary 18th guest. Small Groups are also eligible for promotional offers and inmarket discounts.
Trafalgar River Cruises has also introduced an enhanced groups offering featuring stackable promotions, group discounts and a new Groups Amenity Points (GAP Points) rewards program. Advisors can redeem GAP Points for onboard experiences such as beverage packages, shore excursions and onboard credit.
Additional river cruise benefits include up to one complimentary place for every eight guests on select departures, flexible group structures and enhanced launch offers for 2027 sailings. Advisors can also take advantage of a river group incentive through July, while bookings for 2028 departures will open in August.

Plan a family getaway where everything flows with ease. At Hilton All-Inclusive Resorts in Cancún and Punta Cana, kids stay and eat free while everyone enjoys spacious rooms, kids & teens clubs, and a wide choice of dining. More time together, with every detail already taken care of.

There’s something special about a family vacation when every detail feels considered from the start. At Hilton AllInclusive Resorts in Cancún and Punta Cana, available to book with Transat, the experience is designed to balance togetherness with flexibility – so each day can unfold at its own pace.
Younger travellers have spaces to explore, from supervised kids’ and teens’ clubs to splash zones and activity programs that go beyond the expected with dance lessons, pool parties and more. While they stay engaged, there’s room for quieter moments too – whether that’s a peaceful morning, a long lunch or simply time to recharge.

Dining is part of the experience for everyone. With a wide selection of restaurants and bars, families can move from casual bites to more refined options, choosing what suits the moment. Hilton offers chef-inspired cuisine ranging from Mexican and Italian to wood-fired grills and so much more.
Accommodations are equally thoughtful, with spacious layouts that make it easy to settle in –connecting rooms, generous living areas and outdoor spaces that extend the experience. And when kids even get to stay and eat for free, the value feels as rewarding as the stay itself.
For more information, go to transat.com.



TORONTO — Marriott International is expanding its global all-inclusive portfolio with a new resort agreements that will bring a Marriott Hotels-branded property to Jamaica.
The hotel company has signed agreements with Spain-based Catalonia Hotels & Resorts for the all-inclusive development, reinforcing
the 522-room resort is expected to feature 13 dining venues, three pools, more than 12,900 square feet of meeting space, a spa, fitness centre, tennis and pickleball courts, a lazy river and more than 2,100 feet of beachfront.
A second agreement will introduce the Autograph Collection brand to Zanzibar with a new-build all-inclusive resort expected to open in 2027.
Marriott continues to expand its all-inclusive business globally. As of July 2026, the company has 38 all-inclusive resorts across nine
FORMER CATALONIA MONTEGO BAY WILL BE CONVERTED INTO A MARRIOTT HOTELS
Marriott’s continued growth in the allinclusive segment while expanding its relationship with the hotel owner.
The project will see the former Catalonia Montego Bay converted into a Marriott Hotels all-inclusive resort, with an expected opening in 2028. Located on the beachfront near Sangster International Airport,
destinations in the Caribbean and Latin America under seven brands, with another 16 properties comprising approximately 5,600 rooms in the pipeline. In Europe, the Middle East and Africa, Marriott’s all-inclusive development pipeline includes four projects representing nearly 2,000 rooms.
Todd Lindey PEOPLE
WestJet has appointed Todd Lindey as Director, Sales, a role in which he will oversee the airline’s Corporate, Agency, Specialty and International Sales teams, along with Sales Operations & Performance and Sales Planning & Governance. Lindey joined the airline in 2010 at the Kitchener airport before transitioning to the commercial side of the business two years later. Since then, he has held progressively senior positions across marketing and sales, most recently serving as Senior Manager, Global Sales. Lindey led the 2017 launch of WestJet Biz, the carrier’s online corporate booking platform. He also helped drive WestJet’s international sales expansion within the travel trade, growing the airline’s presence in Japan, South Korea, several European markets and, most recently, South America.

TORONTO — A few route suspensions, cancellations and delays are reportedly in the works for several of Canada’s airlines.
WestJet has suspended service between Waterloo and Calgary effective Oct. 24, 2026 through April 24, 2027.
Air Transat has removed winter sun flights to Ft. Lauderdale from Halifax and Montreal from its schedule.
Air Transat spokesperson Marie-Eve Vallières told Travelweek earlier this year that Air Transat has gradually reduced its exposure to the U.S. market since 2022.
“Air Transat’s presence in the United States remains very marginal today, representing only 1% of our available seat-kilometre capacity [for summer 2026],” she said in February 2026, when news came that the last of Air Transat’s U.S. routes were winding down in the spring.
Porter meanwhile has reportedly delayed the start of its service from Billy Bishop (YTZ) to Chicago O’Hare to Oct. 25. The original start date was Sept. 1.
Canada’s airlines have been making adjustments to transborder routes for more than a year now amid the ‘Elbows Up’ movement and the downturn in travel from Canada to the U.S.
“Not the direction we wanted to take”: Porter reinstates full fuel surcharge
TORONTO — It’s up, it’s down and now it’s back up again.
Porter Airlines has reinstated its original $40 fuel surcharge on VIPorter reward flights, as oil prices surge in the wake of renewed tensions in the Strait of Hormuz.
Porter first announced its $40 temporary fuel surcharge for VIPorter reward flight redemptions back in March. The extra fee was implemented to offset soaring global aviation fuel prices.
In June, as the fuel market began to normalize, Porter reduced its fuel surcharge to $20.
Now the full $40 fee is back.
The airline issued the update in an email sent to VIPorter clients.
“In June, we were pleased to reduce the fuel surcharge on VIPorter reward
flights to $20, moving toward our goal of eliminating it entirely. We truly hoped our next update would confirm that full removal,” said Porter.
“However, the global oil market has since experienced unexpected and sharp price increases. To ensure we can continue offering the full value of your VIPorter points during this period of rising jet fuel prices, we must temporarily readjust the surcharge to $40.
“This is not the direction we wanted to take. While these recent market shifts have stalled our progress in removing the surcharge, our commitment remains unchanged. We plan to remove it entirely when market conditions allow.”
The update applies only to new VIPorter reward bookings made as of July 17. All existing bookings remain fully protected at their original rates. Porter is also reminding travellers that there is no fuel surcharge for regular bookings made without redeeming points.




Sandals Resorts has unveiled a first look at the new dining concepts coming to Sandals Montego Bay, Sandals Caribbean Cay and Sandals South Coast as part of the company’s US$200 million transformation of its three Jamaica resorts.
The new food and beverage offerings are designed to showcase Jamaican flavours, local ingredients and island traditions through immersive dining experiences, with several new-to-brand concepts joining returning guest favourites.
“Caribbean food is having a moment right now,” said Luke Mathot, Vice President of Product Innovation, Food & Beverage. “We’re taking inspiration from dishes that have been part of Jamaican culture for generations and interpreting them through a contemporary lens. Authenticity doesn’t always mean traditional, and we’re continuing to find new ways to celebrate the region’s flavours, stories and ingredients.”
At Sandals Montego Bay, guests can look forward to the Jamaica debut of Buccan, the family-style, openfire restaurant first introduced at Sandals Saint Vincent in 2024. Located on the waterfront, the restaurant will feature dishes inspired by Jamaica’s parishes and communal dining designed to encourage connection.
The resort will also debut Bay Roc Rum Bar, inspired by the historic Bay Roc Hotel & Villas that once occupied the site,

complete with locally curated artwork, music memorabilia and signature rum cocktails. Other additions include the new Parisol Beach Club with the brand’s first swimup pool bar, a Jerk Shack, pizza counter and beachfront dining, plus the seafood-focused Scrimshaw restaurant. BLŪM coffee shop, serving Jamaica’s famed Blue Mountain coffee, will welcome guests in the lobby.
At Sandals Caribbean Cay, Suppa will introduce a Jamaican-inspired supper club experience centred on shared set menus served in a space designed to resemble a welcoming island home.
The resort will also add the Keynote Rum Bar serving premium Caribbean rums, Parisol Beach Club on its private offshore island where guests can enjoy breakfast, lunch and dinner, plus BLŪM coffee shop, Heart & Sol, Tesoro and The Strand beach grill featuring a pizza counter.
Meanwhile, Sandals South Coast will also welcome BLŪM coffee shop and the south coast debut of Butch’s Island Chop House, complete with a dedicated martini bar. In early 2027, the resort will also introduce the B-Side Rum Bar, an intimate second-storey lounge featuring Caribbean rums, cocktails and small plates.
Sandals South Coast is scheduled to reopen on Nov. 18, 2026, while Sandals Montego Bay and Sandals Caribbean Cay are slated to reopen on Dec. 18, 2026.

TORONTO — Two Hard Rock Hotels properties in Mexico are set to undergo extensive renos this summer, with reservations now open ahead of their planned reopening in late December 2026.
The all-inclusive Hard Rock Hotel Cancun and Hard Rock Hotel Vallarta will temporarily close for five months. The renovations will include upgrades to accommodations, public spaces, core amenities and meeting facilities.
Reservations are open for both properties, with their grand reopening scheduled for late December 2026.
According to the company, guests returning this winter can expect fully refreshed guestrooms, redesigned public areas and updated resort amenities.
Meeting and convention facilities at both properties will receive complete redesigns. At Hard Rock Hotel Vallarta, the beachfront wedding chapel will also be renovated to provide an updated venue for destination weddings.
Both resorts will also debut a new collection of music memorabilia.
“This unprecedented transformation reflects our absolute commitment to innovation and excellence across our Mexican portfolio,” said Ximo Blanch, General Manager of Hard Rock Hotel Cancun.
“We are structurally altering how our guests experience the Caribbean and the Pacific, from the completely fresh energy of our luminous guestrooms to specialized spaces for every family

member, including dedicated spaces vvfor kids and teens.”
Erika Cruz, GM of Hard Rock Hotel Vallarta, said opening reservations now allows guests to secure stays ahead of the relaunch.
“By opening reservations today, we are giving our loyal community and new travellers the exclusive opportunity to secure their place at what will undoubtedly be the premier resort openings of the winter season,” she said.
The temporary closures have been timed to minimize disruption to annual travel plans while allowing both resorts to reopen for the peak winter season. Advance booking windows are currently open with exclusive reopening privileges for early registrants.
During the renovation period, Hard Rock’s other all-inclusive resorts in Los Cabos, Riviera Maya and Punta Cana will remain open.
TORONTO — Air India will introduce its new Boeing 787-9 Dreamliner on the Toronto-Delhi route beginning Aug. 1, bringing the airline’s latest cabin products to Canada for the first time.
The aircraft upgrade coincides with the restoration of daily service between Toronto and Delhi after the airline temporarily reduced frequencies to five weekly flights in June and July due to high fuel prices and geopolitical challenges.
The new aircraft will also eliminate the technical fuel stop in Vienna on flights from Delhi to Toronto, cutting travel time by nearly three hours.
The Delhi-Toronto flight will now take up to 17 hours, down from approximately 20 hours, while the
Toronto-Delhi service will continue operating nonstop in about 16 hours. The removal of the fuel stop remains subject to available airspace.
“Canada is home to one of the world’s largest and most vibrant Indian diaspora communities, and Toronto has long been one of Air India’s most important international gateways,” said Campbell Wilson, Chief Executive Officer & Managing Director, Air India. “As we continue transforming Air India into a world-class global airline, we are steadily expanding the availability of our newest aircraft and latest cabin products across key international routes. The introduction of our new Boeing 787-9 on the Toronto-Delhi route marks another important milestone, bringing a significantly enhanced travel experience to customers between India and Canada while extending our most premium offerings across North America.”
The new B787-9 features a threeclass configuration with 30 Business Class suites, 28 Premium Economy seats and 238 Economy seats.
The Toronto-Delhi route will also become the first Canadian service to offer Air India’s Premium Economy cabin, featuring a 2-3-2 seating layout, 38-inch seat pitch, increased recline, adjustable headrests and leg rests, and 13.3-inch 4K entertainment screens.
Business Class passengers will have access to private suites with direct aisle access, lie-flat beds measuring 79 inches, wireless charging, personal storage and 17-inch 4K entertainment screens.
The daily schedule, effective Aug. 1, includes flight AI187 departing Delhi at 1:45 a.m. and arriving in Toronto at
9:30 a.m., while flight AI188 departs Toronto at 12:30 p.m. and arrives in Delhi at 2:05 p.m. the following day.
Via its Delhi hub, Air India offers onward connections to destinations across India, including Mumbai, Ahmedabad, Amritsar, Chandigarh, Bengaluru, Hyderabad, Chennai and Kochi.
The Toronto deployment is part of Air India’s broader fleet renewal program, which includes orders for 600 new Airbus and Boeing aircraft. The airline has already inducted three Boeing 787-9s over the past six months, with additional 787-9s and Airbus A350-1000s expected later this year.
Air India is also retrofitting its existing widebody fleet. By the end of 2026, the airline expects more than half of its widebody fleet to feature new or upgraded cabins.

TORONTO — Envoyage Canada has joined Travel Leaders Network, signing a strategic partnership with the largest consortium in the travel industry.
Envoyage Canada is the principal independent brand operating within Flight Centre Travel Group, one of the world’s largest travel agency groups.
The agreement marks the first consortium affiliation in Envoyage’s history and represents a significant expansion of the products, programs and support available to Envoyage’s network of independent travel advisors and agencies across Canada.
South of the border, Envoyage USA has also entered into a partnership with Travel Leaders Network.
Gail Banack, General Manager, Envoyage Canada, says the deal with
TLN positions Envoyage Canada members for continued growth.
“Joining TLN is an exciting milestone for Envoyage Canada and another way we’re investing in the success of our members,” said Banack.
Envoyage Canada members will also gain access to TLN’s dedicated cruise booking platform Cruise Complete, plus amenity sailing and enhanced group programs, as well as access to hotel and car content in SNAP, TLN’s fit-for-purpose distribution platform with modern booking capabilities for non-GDS advisors, and more.
Lindsay Pearlman, President, Travel Leaders Network, said: “Envoyage is a formidable agency network, and we are thrilled to be affiliated with them. Not only am I excited to see how our products and programs will benefit them, but I am also looking forward to seeing how Envoyage’s considerable experience will add to Travel Leaders Network. This new partnership will be a win-win for both of us.”


Eduardo Schutte PEOPLE
Hyatt Hotels Corporation has appointed Eduardo Schutte as SVP, Commercial, Hyatt Inclusive Collection, to support the continued growth of its all-inclusive portfolio. Schutte will oversee the commercial strategy for Hyatt’s Inclusive Collection, including sales, revenue management, brand, marketing, distribution and other commercial functions. His mandate includes driving commercial performance, strengthening distribution capabilities and reinforcing Hyatt’s position in the leisure and all-inclusive segments. Schutte will report to Javier Águila, President, Inclusive Collection, Hyatt. Schutte joins Hyatt from Cross Border Xpress and has also held senior roles with Grupo Posadas, TravelClick, LXR Luxury Resorts & Hotels, Hilton and Amadeus. Hyatt’s Inclusive Collection now includes more than 150 resorts and nearly 58,000 rooms across Latin America, the Caribbean and Europe.

TORONTO — Egypt is set to modernize its visa-on-arrival process with the launch of a new digital entry system, beginning with a pilot program at Cairo International Airport on Aug. 1.
Announced by the Egyptian Ministry of Tourism & Antiquities, the Digital Visa-on-Arrival System is designed to streamline the arrival process by replacing the traditional paper visa sticker with a QR code.
The pilot will operate across all arrival terminals at Cairo International Airport before expanding to additional airports across the country in phases.
Travellers will be able to obtain their Visa QR Code through the official online portal, a dedicated mobile app or self-service kiosks located in Cairo International Airport’s arrival halls. The online portal is now live.
The QR code can be generated before departure, during a flight or after landing, by either the traveller or a travel agency. At immigration, border officers will scan the QR code alongside the traveller’s passport. The code can be presented electronically or in printed form and remains valid for 48 hours from the time it is issued.
The total cost of the digital visa will be US$36, including the current US$30 visa fee and a US$6 issuing fee.
During the pilot phase, the digital system will operate alongside the existing paper visa-on-arrival process. Once testing is complete, the paper visa sticker will be phased
out and replaced entirely by the QR code system.
Following the Cairo rollout, the Ministry plans to introduce the digital visa-on-arrival process at additional Egyptian airports, with implementation dates to be announced in advance.
TORONTO — Canadian travel advisors looking to boost their destination expertise – and potentially experience Costa Rica firsthand – are being encouraged to register for the Costa Rica Specialist Program.
Running through Aug. 31 and offered by the Costa Rica Tourism Board, the online training program is designed to give advisors the knowledge and confidence to sell one of the world’s most popular nature and adventure destinations.
The self-paced course explores Costa Rica’s diverse tourism offerings, from its renowned beaches, rainforests and wildlife to its luxury accommodations, wellness experiences, adventure tourism, cultural attractions and leadership in sustainable travel.
Upon completing the program, advisors will become certified Costa Rica Specialists. Plus, those who successfully complete the program by Aug. 31 will automatically be entered into a draw to win one of two spots on an exclusive Costa Rica FAM trip scheduled for late September 2026.
The FAM will give the winning advisors an opportunity to experience the destination firsthand, visit some of Costa Rica’s most iconic regions, connect with local tourism
partners and gain valuable product knowledge that can be translated into future bookings.
To complete the program for a chance to win, click here.
Saadia Zahidi will take over as Director General of IATA effective Nov. 1. Zahidi will be IATA’s ninth Director General –and the first woman appointed to hold the position. She joins IATA from the World Economic Forum (WEF) where she is a Managing Director and Member of the Managing Board. Willie Walsh, IATA’s current Director General, will wrap up his duties on July 31. The IATA board has appointed Sandrine Le Borgne, IATA’s Chief Financial Officer and SVP Corporate Services, as Interim Director General for the intervening period.






TORONTO — Flair Vacations is gearing up for its fall 2026 launch with announcements of three key hires.
Lindsay Watkinson has joined the new tour operator as Director of Commercial Operations. Nadia Granata is now Director of Marketing, and Rares Dumitru is Director of Business Development & Partnerships.
Flair Vacations’ President, Nicole Bursey, says the appointments mark an important milestone as the company prepares for its debut. Bursey joined as President this past May.
“As we prepare to launch Flair Vacations, we’re building a leadership team with deep industry expertise and strong relationships,” says Bursey. “The team brings the experience, credibility and commercial leadership that will help us establish Flair Vacations as a trusted choice for Canadian travellers and travel advisors.”
The tour operator’s first sun destinations will include Cancun, Puerto Vallarta, Punta Cana and Montego Bay. A new fifth sun destination will be announced in the coming weeks.
Watkinson comes to Flair Vacations after close to 19 years at Transat, where she most recently served as Sales Manager for Ontario, Atlantic Canada and Western Canada. Granata brings more than 15 years of travel marketing experience, most recently as a Senior Marketing Manager with SellOffVacations and Sunwing Travel Group. Dumitru brings more than 15 years of experience in travel sales and partnerships, most recently at Goway Travel and has held senior roles with Rail Europe, Kensington Tours and Trafalgar Tours.
Together the three new hires bring more than 50 years of combined travel industry experience to the new tour operator.
Flair Vacations’ offering for travel advisors includes its competitively priced all-inclusive vacation packages. Bursey wants agents to know they can reach out to FVagencysupport@flyflair.com.
TORONTO — All eligible adult Canadians can now renew their passports online, as the federal government expands access to the digital service nationwide. The program is designed to make passport renewal more convenient by allowing Canadians to complete
the entire renewal process online, including submitting their application, passport photo and payment digitally. The option eliminates the need to mail documents or visit a Service Canada Centre for eligible renewals.
The government says the online service will be particularly beneficial for Canadians who face barriers to accessing in-person services, including those living in rural or remote communities and individuals with mobility challenges.
“Canadians expect passport services that work for their lives. Expanding online renewal gives eligible Canadians a simpler, more convenient way to renew their passports, without unnecessary barriers or delays. This is part of the Government of Canada’s ongoing work to modernize passport services and deliver public services that are responsive to the needs of Canadians today,” said Lena Metlege Diab, Minister of Immigration, Refugees and Citizenship.
The expansion is part of the federal government’s broader effort to modernize passport services. Recent improvements have included the launch of an online passport application status checker, expanded access to 10-business-day passport service at select Service Canada Centres and the introduction of a passport service guarantee, which promises eligible applications will be processed within 30 business days or the passport will be issued free of charge.
Traditional in-person and mail-in renewal options will continue to be available for Canadians who prefer or require those methods.
Canadians can check their eligibility and access the online passport renewal service through the Government of Canada site.


TORONTO — G Adventures is expanding its fast-growing Geluxe Collection with 16 new trips, aimed at travellers seeking active, immersive experiences beyond the traditional beach holiday.
The new offerings bring the Geluxe Collection to 82.
“Geluxe has become one of our biggest success stories because it delivers exactly what many travellers have been looking for: active days balanced with exceptional places to stay, incredible food and genuine local connection,” says Yves Marceau, VP of Product at G Adventures.
“These new coastal adventures are a natural evolution of the collection. They showcase some of the world’s most beautiful coastlines while giving travellers the opportunity to experience the people, wildlife and cultures that make these destinations truly special.”
G Adventures’ research shows that that travellers feel happiest when
spending time by the coast, with ‘time on a beach’ ranking first and being ‘in or on the water’ ranking second.
The new itineraries immerse travellers in destinations shaped by the sea through hiking, kayaking, wildlife encounters, local cuisine and meaningful cultural experiences, says Marceau.
The Geluxe Collection has become one of G Adventures’ most popular product ranges, with active, smallgroup adventures combined with premium accommodation, immersive food experiences and community tourism that brings each destination to life. Every itinerary also features the Geluxe Collection’s signature OMG Day, where travellers choose between two equally memorable experiences, and an OMG Stay – at least one exceptional accommodation chosen for its character, location or sense of place.
New offerings include Malta & Gozo in Depth, Discovering Madeira and Discover Seychelles.
The new coastal itineraries join recently launched Geluxe Collection trips including explorations of Dominica and Greece.
MISSISSAUGA — Collette has expanded its advisor training platform with the launch of a new Collette University 201 module focused on helping travel advisors confidently recommend travel enhancements that can elevate tour experiences.
Available now through Collette U, the new training explores the company’s most popular add-ons, including preand post-tour hotel stays, destination extensions, the Collette Travel Protection Plan and Transportation Package. The module is designed to help advisors better understand the value of each enhancement and match the right options to each traveller’s needs and travel style.
According to Collette, the training also provides practical tips on positioning enhancements as personalized recommendations rather than sales opportunities. All of the enhancements covered in the course are commissionable.
“Enhancements can make a meaningful difference in a traveller’s overall experience when they’re aligned with that person’s needs and travel style,” said Jaclyn LeiblCote, President and CEO of Collette.
“This module helps advisors better understand the value each enhancement provides so they can confidently recommend options that create an even smoother, more enjoyable journey for their clients.”
After completing the course, advisors are encouraged to download a takeaway sheet and continue discussions with peers through the Travel Advisor Network.
For more information, go to Collette’s Travel Advisor Portal.

PROVIDENCIALES — The Turks and Caicos Islands is celebrating a recordbreaking tourism milestone, reporting its strongest-ever second quarter while continuing to expand its luxury resort portfolio and airlift from key Canadian and U.S. markets.
According to Experience Turks and Caicos, the destination welcomed 384,590 stayover visitors during the first six months of 2026 (preliminary figures), a 6% increase over the same period last year. Visitor arrivals were also up 5% year over year in the second quarter, marking the
highest Q2 total on record. The destination has now recorded yearover-year growth every month in the first half of 2026.
“The continued growth of the Turks and Caicos Islands is a reflection of the confidence travellers have in our destination and the exceptional experiences delivered by our tourism stakeholders every day,” said Zhavargo Jolly, Minister of Tourism.
The destination is strengthening connectivity with several new air services.
BermudAir has expanded service between Providenciales and Toronto, along with several U.S gateways.
Porter Airlines is scheduled to begin seasonal nonstop flights from Toronto on Nov. 6, followed by new Ottawa service starting Dec. 17.
The destination continues to grow its upscale accommodation offering, adding 177 hotel rooms so far this year with the openings of Hotel Indigo by IHG near Grace Bay Beach, Treasure Beach Village at Beaches Turks & Caicos and 20 new suites at Ellipse Grace Bay.
Later this year, the Andaz Turks & Caicos at Grace Bay will add another 184 rooms, becoming the destination’s first Hyattbranded property.
New dining venues introduced this year include AMBRA at Beach Enclave, Anchorage at Blue Haven Marina, Il Forna at Hotel Indigo and Salina at Ellipse.
Looking ahead, the destination says luxury development will continue with the planned openings of The St. Regis Turks and Caicos, The Residences and Janu Turks & Caicos in 2027, while a future Four Seasons Hotels & Resorts project is also in the pipeline.

You don’t have to travel far to fly far!
Nonstop flights right from Hamilton Airport
MIAMI — Virgin Voyages is heading to Scandinavia and the Baltics –and it’s promoting the brand new itineraries with a booking incentive for its First Mates.
For seven weeks, every booking made by travel advisors based in Canada, the U.S., Mexico and the U.K. earn a shot at a spot onboard one of the six new voyages.
General bookings for the brand new Northern Europe routes open Aug. 14, 2026, along with Season Pass pricing and US$100 deposits.
Bookings for loyalty Sailors and First Mates open the day before, on Aug. 13. “If the pattern holds, suites and balcony cabins won’t last the weekend,” says Virgin Voyages.
The new season of sailings, getting underway July 9, 2028, will feature four immersive Northern Europe itineraries plus two one-way voyages between Barcelona and Amsterdam.
On Aug. 14, 2028, Valiant Lady will cross the Arctic Circle, to 71° north. Amsterdam will serve as the new homeport for the brand’s first-ever Scandinavia & Baltic season. Each one of the six sailings includes a maiden call and is capped by a marquee Arctic Circle crossing with a midnight sun deck party under 24-hour daylight.
Clients who want the whole run can lock in the Summer Season Pass. It’s the ideal way to sail all four voyages back-to-back, says the cruise line. The season wraps up Sept. 4, 2028 in Barcelona.
“Plenty of brands call an expansion ‘new’ when it’s really the same product with a different backdrop,” said John Lovell, board member and Senior Advisor of Virgin Voyages.
“This isn’t that. Every voyage in this season has a new destination, and it’s new to your client too.
The latest update from Virgin Voyages: “The Mediterranean sold out. The OG Summer Season Passes sold out. Alaska 2026 is sold out and 2027 is filling fast.”







