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Together Weekly 12.01.24

Page 1

WEEKLY

TOGETHER

TAKING THE NORTH FURTHER | FRIDAY 12 JANUARY 2024

SCOTT’S MOVEMBER MISSION Back in November, Scott Jarvis (Conductor Instructor) took part in Movember to raise money for family of Dom Johns, a Driver Manager who sadly passed away in March 2023. Since starting his fundraising mission, Scott has raised more than £1,200, with the money used to support Dom’s two sons at Christmas. Scott said: “I took part in Movember in honour of Dom who passed away earlier this year, leaving behind two young sons. “ I wanted to raise money to support and surprise his children so that they can have some fun, especially since its their first Christmas without him.” “ Dom was a great guy. As soon as you met him, he would make you feel like a friend. He lived life to the fullest and gave everything 100 per cent, whether it was work or pleasure.” Scott’s JustGiving page will be open until 24 February and you can donate at

OUR PERFORMANCE PERIOD 10 WEEK 4 Time to 3

Target 68.72%

ON OR ABOVE TARGET

73.39%

YES Target 95.81%

Time to 15

96.12% Cancellations 3.70%

Target 4.56%

https://www.justgiving.com/crowdfunding/Dom-Johns?utm_term=DPvJa3D4q

TPE £1 TICKET SALE IS COMING WITH ONE MILLION TICKETS AVAILABLE We’re pleased to share that the TransPennine Express £1 ticket sale is launching soon, with a whopping one million tickets available. The sale will allow customers to buy Advance Purchase (AP) tickets for journeys across the network for £1 for adults and 50p for children. We’re expecting demand to be high and an increase in traffic to our website, so to prepare for the sale, we have made upgrades to our systems and robust testing has been taking place to ensure that everything runs as smoothly as possible. When we launched our plan to make journeys better in October last year, we made clear that one of our priorities was to re-engage with our customers and welcome them back onboard. The £1 sale is the first of a number of incentives we have planned in the coming months to make travel more affordable, and encourage customers to travel with us once again. Look out for more information coming soon!

YES

It was a good week, with all targets met. What held us back? Colleague availability has been impacting all services. Fleet contributed the highest cancellations and delay minutes. Primarily due to Class 397 faults on the Anglo-Scottish Route, with there also being a few Class 185 faults impacting both the North and South Routes.

YES


EVENTS

13

SATURDAY

FOOTBALL • Huddersfield Town vs Plymouth Argyle, 15:00 – John Smiths Stadium, Huddersfield • Preston North End vs Bristol City, 1 5:00 - Deepdale, Preston • Northampton Town vs Wigan Athletic, 15:00 – Sixfields Stadium, Northampton • Grimsby Town vs Notts County, 15:00 – Blundell Park, Cleethorpes • Newcastle United vs Manchester City, 17:30 – St James Park, Newcastle • Ipswich Town vs Sunderland, 17:30 – Portman Road, Ipswich.

HOT WHEELS MONSTER TRUCKS LIVE Saturday 13 January, 11:30 & 18:30 – First Direct Arena, Leeds Hot Wheels Monster Trucks Live is back and this time in the dark! The show’s performances include dance parties, spectacular light shows and giveaways.

RUGBY UNION – EUROPEAN CHALLENGE CUP • Edinburgh vs Gloucester, 17:30 – Murrayfield Stadium, Edinburgh

14 SUNDAY

FOOTBALL • Everton vs Aston Villa, 14:00 – Goodison Park, Liverpool • Manchester United vs Tottenham Hotspur, 16:30 – Old Trafford, Stretford

ICE HOCKEY • Sheffield Steelers vs Dundee Stars, 16:00 – Utilita Arena, Sheffield

LONG SERVICE MILESTONES FOR DECEMBER Congratulations to the seven colleagues who celebrated long service milestones in December.

THE IRN-BRU CARNIVAL 22 December 2023 - Sunday 14 January 2024, 12:00 – SEC, Glasgow It’s the last weekend of Europe’s largest indoor funfair. There’s something to offer for everyone, with rides for all ages to stalls that give you a chance to win big!

GOING THE EXTRA MILE! Every week we’re sent some amazing comments about our colleagues. Here are just a few of the messages that customers sent in over the past couple of weeks:

5 years • Jack Rees, Driver, Glasgow Central • Scott Cramb, Driver, Glasgow Central • Gary Howley, Driver, Glasgow Central • Daniel Damarell, Senior Performance Delivery Manager, Bridgewater House 10 years • Sarah Warburton, Driver, Manchester Piccadilly • Jonathan Radford, Driver, York 40 years • Scott Jarvis, Conductor Instructor, Manchester Piccadilly

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