TICE 2021 Attendee Guide

WELCOME TO

TICE 2021!

Share your TICE experience with @trainingindustr

#TICE2021

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Dear fellow learning leader, We are beyond excited to see you online during the 2021 Training Industry Conference & Expo (TICE)! What a journey the past year has been, as we’ve all pivoted our learning efforts to respond to mass uncertainty and rapid change. We have learned so much from our community of dedicated learning professionals, and can’t wait to experience all that’s in store throughout three full days of learning at TICE. We have carefully defined four comprehensive learning tracks, made up of over 50 breakout sessions, for you to build your personal TICE agenda – ensuring you will find strategies to help you tackle your most pressing learning challenges. We know you won’t be able to attend all the sessions live, so block time in the days and weeks following to watch the on-demand recordings of sessions you weren’t able to attend during the conference!

Kicking off each day of TICE, our keynote sessions feature leading innovators in the sphere of learning and development. Join Bruce Tulgan – leadership and performance management expert, Cassandra Worthy – leading expert on change enthusiasm, and Erica Keswin – bestselling author of “Bring Your Human to Work,” as they share strategies for helping people be and do their best.

Finally, the past year has made networking and building authentic professional connections more challenging than ever before. At TICE, we’re cultivating a united learning community that supports one another through highs and lows. Whether chatting over a cup of coffee in a morning roundtable or virtually venturing through our exhibition hall, you will foster lasting professional relationships with other industry professionals throughout your TICE experience.

In addition to connecting during breakout discussions and roundtables, learning leaders will get to go head-to-head with their colleagues in an authentic JEOPARDY! experience, presented by The Game Agency. Don’t miss this exciting friendly competition – with opportunities to win prizes – on Wednesday, April 28 at 4:00 p.m. EST. Once again, thank you for being a part of our learning community. We can’t wait to learn alongside you during TICE! Sincerely,

Ken Taylor President | Training Industry, Inc. 3

THANK YOU! We would like to thank the following companies for contributing to the success of the 2021 Training Industry Conference & Expo.

TABLE OF CONTENTS General Information TICE Gamified Special Events Agenda at a Glance

6 7 8 10

PRE-CONFERENCE Master Classes

15

DAY 1 Keynote | Ken Taylor Keynote | Bruce Tulgan Breakout Sessions Product Demo Speed Networking

20 22 24 32 34

DAY 2 Coffee Talk Roundtables Keynote | Cassandra Worthy Breakout Sessions Product Demo JEOPARDY!

37 39 41 46 48

DAY 3 Coffee Talk Roundtable Keynote | Erica Keswin Breakout Sessions Company Descriptions

50 52 54 65

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GENERAL INFORMATION TICE HELP DESK Located in the exhibitor section of the virtual attendee hub, the TICE Help Desk will be staffed during conference hours to assist with any technical or general conference related questions.

Tuesday | April 27 | 10:00 – 4:00 PM ET

WILL I RECEIVE SESSION RECORDINGS?

TECHNOLOGY

Shortly after a session is complete, you will be able to access the recording from the session page located in the agenda. After the conference, simply continue using your login to access recorded session content.

Wednesday | April 28 | 10:00 – 4:00 PM ET Thursday | April 29 | 10:00 – 3:00 PM ET

TICE will take place within the virtual attendee hub. Simply log in to the attendee hub using your name and email address.

You will have access to the attendee hub until July 28 to watch any sessions you missed!

GET THE MOST OUT OF YOUR TICE EXPERIENCE TICE 2021 MOBILE APP

MEET OTHER ATTENDEES

Visit bit.ly/tice21app on your mobile device to download the official TICE app! Connect with attendees and exhibitors, edit your profile, stay up-to-date on conference news, and easily add sessions to your calendar.

There are several ways to meet other TICE attendees. You can use the appointment feature to schedule one-on-one time, visit the event lounge or participate in one of the many dedicated networking sessions.

UPDATE YOUR PROFILE

SHARE YOUR TICE EXPERIENCE

Once you log in to the attendee hub or mobile app, you will be able to edit your profile. Update your headshot and add links to your social media profiles to help others connect with you.

We encourage you to share your TICE experience and the information you receive with your network on social media using the hashtag #TICE2021.

If you have any questions during the conference, please visit the TICE help desk for assistance.

Outside of the help desk hours, email tice@trainingindustry.com.

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TICE GAMIFIED!

COMPETE FOR $200 VISA GIFT CARDS! TICE 2021 CHALLENGE The TICE challenge will help you get the most out of your TICE experience. Under “Game” in the virtual attendee hub, you will find six different challenges. Complete the tasks associated within each challenge to earn the badge. You will earn points for every task you complete. Attendees at the top of the leaderboard will be entered to win a $200 Visa gift card!

Please note: 1. The game is accessible immediately and can be played at any time.

2. The game will end on Thursday, April 29 at 3:00 PM ET. 3. Gift card drawing will take place at the TICE Bright Idea Exchange on Thursday, April 29 at 3:45 PM ET. 4. We want you to engage with the event and other attendees – not spam people.

Bad behavior can get you banned from the competition.

VIRTUAL SCAVENGER HUNT PARTICIPATE IN A VIRTUAL SCAVENGER HUNT!

Visit all the TICE 2021 partners in their exhibit booths.​

Ask for their scavenger hunt code.

Complete the scavenger hunt quiz to be entered to win prizes!

Access the scavenger hunt quiz at bit.ly/TICEhunt2021.

Entries must be complete by Thursday, April 29 at 1:00 PM ET Entries with all correct responses will be entered into a drawing to win one $200 Visa gift card! Drawing will take place at the TICE Bright Idea Exchange on Thursday, April 29 at 3:45 PM ET. 7

SPECIAL EVENTS TUESDAY | APRIL 27 9:30 – 10:15 Conference Kickoff AM ET​

Start your TICE experience off right by attending the conference kickoff! You will gain tips for making the most of the conference, participate in icebreakers and start connecting with other attendees during this high energy event.

Speed Networking 4:00 – 5:00 Connect one-on-one with other learning leaders during our speed networking PM ET​

event! You will join a virtual meeting with another attendee. After your discussion, you will have the opportunity to exchange information to continue the conversation before advancing to your next networking partner.

WEDNESDAY | APRIL 28 10:00 – 10:45 Coffee Talk Roundtables AM ET​

Discussion topics on Wednesday will tackle some of the hottest trends in learning and development (L&D). From informal and social learning to data literacy and coaching, join one of these coffee talks to share your experiences and discover new tactics to implement in your organization.

4:00 – 5:00 JEOPARDY! PM ET​

Go head-to-head against other learning leaders during an authentic, singleplayer JEOPARDY!® game, hosted by entertainer, Mark Gindick. Amazon gift cards will be awarded to the first-, second- and third-place winners that hit the top of the leaderboard.

THURSDAY | APRIL 29 10:00 – 10:45 Coffee Talk Roundtables AM ET​

The role of learning and development is constantly evolving. Our discussion topics on Thursday will center around the expanding role of L&D and how you can prepare your people and your organization to thrive in the future of work.

3:45 – 4:15 Bright Idea Exchange PM ET​

Share your key takeaways from TICE during our idea exchange, and leave inspired to ignite change in your learning organization by applying what you’ve learned. Participants will leave with prizes! Winners of the scavenger hunt and TICE challenge will also be announced during this event.

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AGENDA AT A GLANCE PRE-CONFERENCE | MONDAY | APRIL 26 1:00 – 5:00 Pre-conference Master Classes​ PM ET​ Strategic Planning, Design Thinking, Internal Consulting

DAY 1 | TUESDAY | APRIL 27 9:30 – 10:15

AM ET​

Conference Kickoff!​

10:15 – 11:00 Keynote | Ken Taylor AM ET​ President | Training Industry, Inc. 11:00 – 12:00 Keynote | Bruce Tulgan PM ET​ Leadership & Performance Management Expert Presented by Whatfix 12:45 – 2:30 Breakout Sessions PM ET​

2:30 – 3:45

Product Demos and Exhibit Time

PM ET​

2:35 – 2:50 Wellness Yoga Break PM ET​

4:00 – 5:00 Speed Networking PM ET​ Presented by Toolwire

AGENDA

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DAY 2 | WEDNESDAY | APRIL 28 10:00 – 10:45

Coffee Talk Roundtables

11:00 – 12:00

Keynote | Cassandra Worthy Leading Expert on Change Enthusiasm Presented by Origin Learning

AM ET​

PM ET​

12:45 – 1:30

Breakout Sessions

PM ET​

1:30 – 2:45 PM ET​

1:35 – 1:50

Product Demos and Exhibit Time Compete in the Scavenger Hunt!

Wellness Yoga Break

PM ET​

3:00 – 3:45

Breakout Sessions

PM ET​

4:00 – 5:00 PM ET​

JEOPARDY! Presented by The Training Arcade

by The Game Agency

DAY 3 | THURSDAY | APRIL 29 10:00 – 10:45​

Coffee Talk Roundtables

11:00 – 12:00

Keynote | Erica Keswin Best-selling Author and Workplace Strategist Presented by Sana Labs

12:45 – 3:30

Breakout Sessions

AM ET​

PM ET​

PM ET​

3:45 – 4:15

PM ET​

AGENDA

Bright Idea Exchange | Conference Closing 12

In this energetic 45-minute virtual workshop, Laura Eiman (a 67-year-old gold medal Olympic weightlifter, a Navy SEAL certi ed mental toughness coach, and a successful entrepreneur endorsed by Oprah, Barbara Walters, Rachael Ray, Kathi Lee, and Hoda) will share how she changed her life around. After decades of dysfunction, at 48 years old Laura started studying the mindset of the Navy SEALs. After applying what she learned from the SEALs to her own life, Laura developed a mental toughness mindset. With her new mindset, Laura began training to be an Olympic weightlifter at the age of 64. Practicing her mental toughness program, Laura became a champion going on to win a gold medal at the Pan Am Games.

Using her mental toughness skills, she launched a business in her spare bedroom (knowing nothing about business!) that quickly garnered endorsements from media luminaries including Oprah, and showcased in seven national women’s magazines. Laura is an ordinary person, now doing extraordinary things because she got mentally tough. Laura would love to show you how it's never too late to transform your mindset to show you how you can win your own gold medals.

Key Session Take Aways: Delete toxic emotions and replace them with a “solution-based” mindset Think like a Navy SEAL in order to develop resiliency, get and stay motivated, and avoid burnout Develop the habits of Olympic athletes to successfully navigate the workplace Discover how to “adapt and go” in a constantly changing work environment Learn how to 20x your potential at work and become indispensable to your company

Laura Eiman Navy SEAL Certified Mental Toughness Coach and Google 5 Star Professional Keynote Speaker Laura Eiman is a gold medal Olympic weightlifter, a Navy SEAL certi ed mental toughness coach, and a successful entrepreneur endorsed by Oprah, Barbara Walters, Rachael Ray, Kathi Lee, and Hoda. Using her mental toughness skills, she launched a business in her spare bedroom (knowing nothing about business!) that quickly garnered endorsements from Oprah and others on TV and in 7 national women’s magazines.

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DESIGN THINKING MASTER CLASS MONDAY | APRIL 26 | 1:00 - 5:00 PM ET

DR. CAROL GRAVEL, CPTM MANAGING DIRECTOR & PRINCIPAL CONSULTANT | BINNACLE: NAVIGATING 21ST CENTURY TALENT & LEARNING

Design thinking is a key tool that your training organization should be using to address the changing business needs of your current and future workforce. By adopting this agile, solution-based methodology, you’ll learn to deeply understand the problem(s) at hand, and arrive more quickly at innovative solutions, all while continuously gaining buy-in from key stakeholders. Because design thinking is a form of human-centered design, this methodology offers you a framework for addressing training needs while also considering the learner’s experience.

This highly interactive half-day master class will prepare you, as a learning manager, to use design thinking as a key tool for diagnosing business problems and managing the design and innovation of learning solutions at your organization. During this master class, we will define design thinking, discuss why it’s a valuable tool for training organizations today and practice how to apply design thinking within your organization.

PRE-CONFERENCE | APRIL 26

Pre-conference master classes require a separate registration.

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INTERNAL CONSULTING MASTER CLASS MONDAY | APRIL 26 | 1:00 - 5:00 PM ET

AMANDA VAN DER HEIDEN, CPTM CHIEF LEARNING SOLUTIONS CONSULTANT AND COACH | GLOBAL TALENT DEVELOPMENT SOLUTIONS (GTDS)

The most effective training professionals are not only skilled at training design and delivery but also act as strong internal consultants who partner with business stakeholders to facilitate a deep understanding of organizational challenges and goals.

Together, they build and implement solutions that drive business results.

This highly interactive, half-day virtual master class will equip you with tools and tactics for managing the consulting process at your organization. You will learn about the consulting process and the basics of contracting, as well as strategies for gaining executive buy-in. Based on the strategic competencies defined in the Training Manager Competency Model™, this course will prepare you for your role in partnering with internal clients.

PRE-CONFERENCE | APRIL 26

Pre-conference master classes require a separate registration.

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STRATEGIC PLANNING MASTER CLASS MONDAY | APRIL 26 | 1:00 - 5:00 PM ET DAN MENDEN, CPTM MANAGING DIRECTOR | MENSCH PERFORMANCE

Training initiatives are most impactful when driven by business outcomes. As a core responsibility of the training manager, strategic alignment is critical for any highperforming training organization. Creating alignment starts with a plan that connects training to organizational goals and a roadmap outlining how those goals are achieved through training processes and initiatives. On the surface, creating this strategic plan appears to be a daunting task. Where do you start?

This half-day master class equips you with the processes you need to successfully create, implement and maintain a strategic plan. By emphasizing the strategic competencies defined in the Training Manager Competency Model™, this course will prepare you for your role in ensuring your training organization’s strategic plan is positioned for success.

PRE-CONFERENCE | APRIL 26

Pre-conference master classes require a separate registration.

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Let’s build a strategy

Proven methods to successful learning transformation.

We have the right set of capabilities to complement your team.

Choose the right partner for your journey gpstrategies.com

© 2021 GP Strategies Corporation. All rights reserved. GP Strategies and GP Strategies with logo design are registered trademarks of GP Strategies Corporation.

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KEYNOTE SPEAKER

TUESDAY | APRIL 27 | 10:15-11:00 AM ET

KEN TAYLOR PRESIDENT | TRAINING INDUSTRY, INC.

TRENDS 2021: PLANNING FOR THE FUTURE OF LEARNING The role of learning and development continues to broaden, with many learning leaders helping to facilitate and support change initiatives in their organizations. From the impacts of the COVID-19 pandemic to the social and racial unrest across the country, L&D professionals have played an integral role in leading their organizations through unprecedented change. As we move forward, L&D must ensure employees have the skills they need to meet the evolving needs of the business.

Join us for this session where we will share some Training Industry research, and paint a picture of what we are learning about the future of learning and development.

DAY 1 | APRIL 27

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KEYNOTE SPEAKER

TUESDAY | APRIL 27 | 11:00-12:00 PM ET

BRUCE TULGAN LEADERSHIP AND PERFORMANCE MANAGEMENT EXPERT

IT’S OKAY TO BE THE BOSS: LEARN THE PROVEN BEST PRACTICES OF HIGHLY-ENGAGED MANAGEMENT Most managers spend a lot of time communicating with their direct-reports, but their communication is too often lacking in structure and substance. As a result, problems hide below the surface, until they blow up, and then everyone has to jump into firefighting mode. That’s why so many managers are stuck in a vicious cycle of undermanagement.

In this program, Bruce Tulgan shares how to develop highly-engaged management, drawing on decades of workplace research and shares true stories from real managers.

With a blend of humor, insight, and concrete best practices, Bruce helps managers confront their own bad habits and teaches leaders a step-by-step approach back to the fundamentals of highly-engaged management that anyone can put into action.

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FEATURED SESSIONS

TUESDAY | APRIL 27 | 12:45-1:30 PM ET JON LEXA

CHIEF COMMERCIAL OFFICER | SANA LABS Jon Lexa has been a core part of building three businesses in three industries. Currently, he leads commercial efforts at Sana Labs, building the company from pre-growth stage onward. Previously, he was a project leader at BCG and held an operative role at two growth-stage startups. His core belief for the recipe of successful teams is that, by sharing vulnerabilities, we can all achieve extraordinary personal and professional attainment. He is passionate about finding the opportunities to create better versions of ourselves for ourselves, our families, our friends and our social networks. Jon earned a Bachelor of Science in cognitive science, focused on adaptive learning, from UCLA and a Master of Business Administration from INSEAD. He grew up in sunny Los Angeles and enjoys the outdoors, sports and reading books.

GOODBYE ONE-SIZE-FITS-ALL: ENABLING PERSONALIZED, MEASURABLE LEARNING Learning has never been more important. As a result of the global pandemic, millions of workers around the world have to be upskilled. And with an ever-increasing skill gaps, over 50% of our global workforce needs to be trained.

What we need are effective tools that can help deliver the right content, to the right people, in the right way and at the right time. Learn how artificial intelligence (AI) is enabling this shift for Fortune 500 organizations. Explore how AI-assisted learning, course creation and analytics make learning personalized, smart and engaging.

SPONSORED BY: DAY 1 | APRIL 27

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FEATURED SESSIONS

TUESDAY | APRIL 27 | 1:45-2:30 PM ET SHANMUGAM KARUPPUSAMY

VICE PRESIDENT OF TECHNOLOGY | ORIGIN LEARNING, INC. Shanmugam, “Shan,” Karuppusamy is the vice president of technology at Origin Learning. With over 19 years of experience in the eLearning industry, his roles have included faculty member, programming specialist and lead technologist. At Origin, Shan leads the Fractal learning experience platform team and has worked with some of the world’s leading technology companies for their learning technology implementation. He is an engineering graduate, with a postgraduate degree in business management from the Loyola Institute of Business Administration.

REIMAGINING POST-PANDEMIC LEARNING: PARADIGM SHIFTS IN TRAINING AND DEVELOPMENT What will our new reality look like emerging from the ongoing COVID-19 pandemic? The past year has required organizations to restructure workflows, reinvent business models and replace training strategies. We have witnessed the rapid adoption of modern technologies to enable virtual interactions and learning, and in-person training sessions have largely disappeared.

Join Shanmugam Karuppusamy, vice president of technology at Origin Learning, to discover how to fully leverage technology to scale and establish an architecture to support future learning and business needs. Attendees will also explore how to improve the digital learning experience and supercharge learning engagement through remote training. This session is intended to prepare you for ongoing industry-wide transformations in learning and business.

SPONSORED BY: DAY 1 | APRIL 27

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ACCESS THE 24/7 SESSIONS ANY TIME DURING TICE! 5 FACTORS POWERING DIGITAL TRANSFORMATION IN TRAINING IN 2021 AND BEYOND THE FUTURE OF LEARNING Sarah Green | BenchPrep Digital transformation is a major force changing the way businesses work. And it isn’t just a buzzword; it should be a top priority for leaders of learning and development. In this session, Sarah Green – strategy and operations associate at BenchPrep – will reveal the five factors powering digital transformation in training and how they will impact how you conduct your business in 2021 and beyond.

LEVEL SET AND LEVEL UP: A LEARNER-CENTRIC APPROACH TO TRAINING IN A VIRTUAL ENVIRONMENT THE FUTURE OF LEARNING

Maggie Romanovich | Constellation Brands Angeline Evans | d’Vinci Interactive In this session, Maggie Romanovich, director of learning and development at Constellation Brands, and Angeline Evans, client solutions consultant at d’Vinci Interactive, will offer a deep dive into a case study of Constellation Brands’ learner-centric, multifaceted approach to training its sales audience. In doing so, they’ll uncover the benefits of a flipped classroom and share how to integrate secondary gamification elements to tap into your learners’ competitive nature.

5 WAYS TO USE GAMIFICATION THEORY TO TRAIN AND MOTIVATE TEAMS VIRTUALLY! DEVELOPING YOUR PEOPLE

Stephen Baer | The Game Agency As the demand for remote learning continues to grow, it can be a challenge to effectively engage and reconnect stressed, distracted and socially distanced learners. In this session, attendees will learn how games and gamification can better meet employees where they are and make training more fun and memorable. Attendees will get tips for building community, boosting motivation and improving retention and leave with fresh ideas for leveraging games to increase engagement.

CREATING ENGAGING BLENDED LEARNING EXPERIENCES: A CONVERSATION WITH OXYGEN’S LEARNING ARCHITECTURE & DESIGN LEADS DEVELOPING YOUR PEOPLE

Alex Dunne & Kelley Eskridge | Oxygen Organizations responded to the disruption of COVID-19 by rapidly shifting their learning from inperson to virtual. But the shift isn’t over. As economies reopen, businesses must rethink how to keep their people connected and continuously learning. Join Oxygen for a moderated conversation with its learning architecture and design leads, Alex Dunne and Kelley Eskridge, to join a discussion on emerging trends in blended learning and engaging learners in multi modal learning experiences.

DAY 1 | APRIL 27

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BREAKOUT SESSIONS TUESDAY | APRIL 27

PANDEMIC PIVOT 2020: THE SHIFT FROM CLASSROOM TO ONLINE DELIVERY IN 30 DAYS THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET

Andrew L. Brewer, MS | Wake Forest School of Medicine Gain insights, ideas and lessons learned by following Northwest Area Health Education Center’s journey from the physical to virtual environment. During this session, attendees will discover an overview of internal systems used for planning, scheduling and tracking virtual learning, as well as an inventory of and decision-making criteria for delivery platforms. The Center will also share its approach to internal training for workforce upskilling in platform mastery, engagement tools, evaluation and assessment tools. This session will serve as a good place for attendees to compare their organization’s approach to online instruction delivery and uncover opportunities for future instructional programming.

3 DIGITAL-AGE STEPS TO THE 6 (OR MORE) BENEFITS OF PEER COACHING DEVELOPING YOUR PEOPLE | 12:45 - 1:30 PM ET Tim Wright | Dell Inc Peer coaching is among the most effective avenues for employee enablement, engagement and improvement. The sudden increase in remote work creates the need to upskill employees, and learning leaders can do so by offering more collaborative learning opportunities. During this session, Tim Wright, a seasoned online trainer and facilitator, will define the practice of coaching among peers. Participants will discover the benefits of peer coaching compared to traditional mentoring, training and self-learning. Participants will also uncover the strategies and tools necessary to make peer coaching work for their teams while having the opportunity to assess potential problems and solutions.

WHAT ARE THE BENEFITS? HOW TO SHOW STAKEHOLDERS TRAINING REALLY WORKS

ALIGNING LEARNING AND THE BUSINESS | 12:45 - 1:30 PM ET Paul Leone | MeasureUp Consulting Stakeholders and business leaders expect to see serious returns on training investments. Whether you’re an external training provider or an internal training department, nothing shows the true value of your work like a return on investment study. Once you speak the language of the business and demonstrate training’s impact on the bottom line, you’ll be seen as a valued partner to the business. Dr. Paul Leone will demonstrate the step-by-step process of measuring the impact of critical leadership training programs. Adding a crucial sixth level to the traditional five levels of evaluation, he’ll help participants tell powerful stories of impact.

BREAKOUT SESSIONS | DAY 1 | APRIL 27

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EVOLVE FOR IMPACT: THE NEW ROLE OF THE MODERN TRAINING DEPARTMENT THE MODERN LEARNING LEADER | 12:45 - 1:30 PM ET

Shariem Saterfield, CPTM | Saterfield Coaching & Consulting Companies must be flexible, agile, impactful and socially conscious to keep up with the evolving demands of their customers and employees in the modern business environment. Training departments are perfectly suited to assist organizations with this evolution, but first, they must evolve themselves. During this session, training managers and leaders will learn how to provide maximum business value to their organizations and impactful employee support in the context of our tumultuous business landscape. Join Shariem Saterfield, CPTM, as she shares how to stop being an appendage and start being a critical organ in the body of your organization!

WORKFORCE TRANSFORMATION AND EXTENDED REALITY: WHAT IS THE POTENTIAL? THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET Matt Donovan | GP Strategies Amid rapid change, companies must pivot quickly to stay on top of their game. It’s no longer a question of if transformation will occur but rather when and whether you’ll influence the transformation or it will influence you. If the global pandemic has shown us anything, it’s the importance of focusing on our customers, employees, and the value of a clear and responsive business strategy.

Extended reality can be a powerful tool in enabling workforce transformation initiatives, but where should it be applied, how do you get started and how do you measure it?

GOODBYE ONE-SIZE-FITS-ALL: ENABLING PERSONALIZED, MEASURABLE LEARNING THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET Jon Lexa | Sana Labs Learning has never been more important. As a result of the global pandemic, millions of workers around the world have to be upskilled. And with ever-increasing skill gaps, over 50% of our global workforce needs to be trained.

What we need are effective tools that can help deliver the right content, to the right people, in the right way and at the right time. Learn how artificial intelligence is enabling this shift for Fortune 500 organizations. Explore how AI-assisted learning, course creation and analytics make learning personalized, smart and engaging.

BREAKOUT SESSIONS | DAY 1 | APRIL 27

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FROM GUTTER TO GOLD MEDALS: NOT YOUR TYPICAL MENTAL TOUGHNESS COACH THE MODERN LEARNING LEADER | 1:45 - 2:30 PM ET Laura Eiman | TTA In this energetic workshop, Laura Eiman – a 67-year-old, gold-winning weightlifter, Navy SEALcertified mental toughness coach and successful entrepreneur – will share her inspiring story.

Using her mental toughness skills, she launched a business that quickly garnered endorsements from media luminaries, including Oprah, and has been showcased in many magazines. After decades of dysfunction, Laura started studying and applying the mindset of the Navy SEALs. Practicing her mental toughness program, Laura became a gold medalist at the Pan American Games at the age of 64. Laura will demonstrate that it’s never too late to change your mindset!

HIGH-TECH LEARNING: LEADING THE DIGITAL TRANSFORMATION IN WORKFORCE DEVELOPMENT THE FUTURE OF LEARNING | 1:45 - 2:30 PM ET Michael Wynn & Keith Bobbitt | Bank of America Amid extraordinary change, technology has played a critical role in helping companies adapt.

Learning leaders must embrace emerging technologies and offer innovative ways to equip employees with the skills they need to succeed in the constantly evolving business environment.

David Price and Keith Bobbitt will provide an inside look into how Bank of America’s awardwinning onboarding, coaching and development program, The Academy, leverages high-tech tools to empower employees with hands-on practice. They will detail how immersive learning tools can deliver active learning experiences that improve skill retention and enhance productivity while preparing your organization for the future.

9 LESSONS IN MANAGING A CORPORATE OPEN UNIVERSITY DEVELOPING YOUR PEOPLE | 1:45 - 2:30 PM ET Roberto (Bobby) Galvez | Gunung Sewu Kencana This session focuses on the nine lessons learned from Gunung Sewu Kencana’s (GSK’s) implementation of a corporate open university. Globally, massive open online courses have a notoriously low completion rate of only 15%. However, in its first years of implementation, GSK achieved a 50% completion rate. Since, GSK has tested new prototypes using a design thinking approach and achieved a 100% completion rate. Participants will gain insights on using a blended learning approach, aligning learning opportunities with business goals, and promoting courses and celebrating achievements in a corporate open university.

BREAKOUT SESSIONS | DAY 1 | APRIL 27

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LEARNING THROUGH VISUAL DESIGN THE FUTURE OF LEARNING | 1:45 - 2:30 PM ET Michael Friis-Jensen | Discovery, Inc. Explore where visual design fits into the larger scheme of learning, as well as the science behind designing visually effective learning solutions. This session will be beneficial to anyone responsible for creating training materials in their organizations. Michael Friis-Jensen, digital training manager at Discovery, Inc., will break down the elements of visual design and offer insights on visual communication, as well as take a deep dive into the factors that affect cognitive load. Participants will also leave with actionable tips and resources for effective visual training design.

REIMAGINING POST-PANDEMIC LEARNING: PARADIGM SHIFTS IN TRAINING AND DEVELOPMENT THE FUTURE OF LEARNING | 1:45 - 2:30 PM ET Shanmugam Karuppusamy | Origin Learning, Inc. The past year has required organizations to restructure workflows, reinvent business models and replace training strategies. We have witnessed the rapid adoption of modern technologies to enable virtual interactions and learning. During this session, discover how L&D managers can help lead digital transformation initiatives across functions and levels.

CONSULTING IN A VIRTUAL WORLD

THE MODERN LEARNING LEADER | 1:45 - 2:30 PM ET Megan Bell | Blue Cross NC Consulting has long been associated with traveling to client sites and building business relationships through face-to-face meetings. In today’s world, the consulting skills learning professionals have honed previously are still valid but must be augmented by human-centric and technology-based skills applied in virtual work settings. The core of consulting – connecting with others and understanding the needs of others – remains; the way consulting is performed and delivered continues to evolve. During this session, learn what every learning professional must do to be a truly effective consultant in hybrid and virtual settings.

BREAKOUT SESSIONS | DAY 1 | APRIL 27

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PRODUCT DEMO TUESDAY | APRIL 27

HOW TO CREATE IMMERSIVE DAY-IN-THE-LIFE SIMULATIONS FOR REAL-WORLD ELEARNING PRODUCT DEMO | 3:00 - 3:45 PM ET

Brendan Langen & Matthew Shell | Capsim Management Simulations Imagine an immersive and authentic experience that mirrors your organization while assessing critical soft skills. With CapsimInbox, you can quickly build “day-in-the-life” simulations where employees respond to key situations in the form of emails and instant messages.

During this session, Matthew Shell, product development manager of Capsim Management Simulations, will discuss how you can make custom microsimulations to make eLearning more impactful in your workplace. Matt will also share how organizations can select better employees, uncover soft skills gaps and effectively train employees by exposing them to situations before they happen.

5 WAYS TO MAKE LOW-COST, HIGH-IMPACT TRAINING VIDEOS PRODUCT DEMO | 3:00 - 3:45 PM ET Mark Lagemann | Panopto Integrating learning and reskilling workers are two goals most training departments will need to tackle in 2021. In this session, Mark Lagemann – head of enterprise video for Panopto – will share five ways to scale training initiatives by recording live virtual trainings, leveraging mobile devices, empowering subject matter experts to create and deliver content, and more. Matt will also highlight Panopto’s seamless integration with existing training tools, including most learning management and video conferencing solutions.

PRODUCT DEMO | DAY 1 | APRIL 27

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WHEN, WHY AND HOW TO CHOOSE A VIRTUAL LEARNING TOOL IN 2021 DEMO | 3:00 - 3:45 PM ET

Nick Zerby, Lee Deaner & Stanley Saint Louis | Leading Edge Training Solutions LLC Let’s face it, 2020 left a lot of people confused, frustrated and downright shocked with the sudden and massive changes in the nature of work. Although we acclimated to remote working, we still have a long way to go! In this demo, join leaders from Leading Edge Training Solutions LLC as they highlight struggles associated with virtual learning, share how to better evaluate and differentiate between the virtual learning tools available on the market, and use real case studies to help you align your approach to digital learning!

WISETAIL LMS & LXP – TWO SOLUTIONS IN ONE DEMO | 3:00 - 3:45 PM ET Rachael Nordby | Wisetail Strengthen your people strategies with a modern learning tool that empowers you to turn your company into a brand-loyal community. Join the Wisetail team for their product demo, and tour their award-winning learning management system (LMS) and new learning experience platform (LXP) solutions. With Wisetail, organizations can consolidate and organize document repositories, reduce digital tools, streamline company communications, and execute effective learning management strategies.

PRODUCT DEMO | DAY 1 | APRIL 27

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SPEED NETWORKING

TUESDAY | APRIL 27 | 4:00-5:00 PM ET

Connect with other learning leaders during our speed networking event! The event platform will intelligently match you for a series of one-on-one video calls. After each conversation, attendees automatically rotate to the next one.

Requirements: Join the event on a laptop or desktop with a modern browser such as Chrome, Firefox, Safari or new Edge.

This event requires a quick pre-registration.

SAVE YOUR SPOT!

SPONSORED BY: DAY 1 | APRIL 27

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COFFEE TALK ROUNDTABLES WEDNESDAY | APRIL 28

Collaborate with other Training Industry Conference & Expo attendees in roundtable discussions during our morning coffee talks. Coffee talks will feature multiple topic areas addressing the most pressing challenges facing learning leaders today. Join the discussion of your choice, share your experiences and help one another solve the training challenges all modern learning leaders are up against!

Our discussion topics on Wednesday will tackle some of the hottest trends in learning and development. From informal and social learning to data literacy and coaching, join one of these coffee talks to share your experiences and discover new tactics to implement in your organization.

LEARNING IN THE FLOW OF WORK Join this talk for insights on developing and enabling your workforce with informal and social learning opportunities in the flow of their daily work – whether working on the frontline or at the kitchen table.

MEASUREMENT & DATA FOR LEARNING LEADERS Modern learning leaders understand the importance of proving the impact of their training programs. Join this talk for best practices on measuring learner impact and communicating that value with stakeholders.

SUCCESS STORIES AND SHORTCOMINGS IN HYBRID & REMOTE LEARNING COVID-19 drastically altered the ways in which we deliver learning programs. Share your greatest successes and challenges with remote and hybrid learning with your colleagues.

SELECTING AND INTEGRATING NEW TECHNOLOGY The modern learning technology landscape can seem overwhelming. Participate in this talk to share best practices on selecting and integrating new technologies in your organization.

COACHING AND MENTORING Coaching and mentoring are increasingly popular tools to develop leaders and reinforce training. Join this talk to share your stories of challenges and successes in incorporating coaching in your organization.

DAY 2 | APRIL 28

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KEYNOTE SPEAKER

WEDNESDAY | APRIL 28 | 11:00-12:00 PM ET

CASSANDRA WORTHY LEADING EXPERT ON CHANGE ENTHUSIASM

MASTERING THE CHEMISTRY OF CHANGE: EMPOWERMENT TO UNLEASH YOUR INNER ROCKSTAR Change expert Cassandra Worthy brings unparalleled energy and excitement, disrupting everything you thought you knew about change management. Her inspired and unique perspective helps leaders champion and drive significant change within their organizations. The Change Enthusiasm® strategy presented in this session empowers the audience to self-assess their emotions around change and ultimately transform anxiety and fears into fuel for growth. Cassandra will empower attendees with the mindset to face the emotions of change head-on, embracing them as signals to their greatest opportunities for growth.

Attendees will leave with: • An inspired perspective that managing and championing a significant shift is entirely possible and even enjoyable.

• Steps to cultivate a growth mindset to thrive in the face of stressful and frustrating change.

• The education, energy and motivation to take the first step to be becoming a change enthusiast.

SPONSORED BY: DAY 2 | APRIL 28

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Custom Training Solutions Our Targeted, Engaging Content + Realistic Practice = Results

Our custom training solutions begin with the end in mind – your organization’s goals – so our training is RELEVANT. We creatively focus on content that brings knowledge, skill, and job performance to life – so our training is ENGAGING. We create authentic practice that mirrors the way employees are expected to work – so our training is EFFECTIVE.

ATTEND OUR VIRTUAL WORKSHOP:

Learn by Doing! Using Authentic Practice to Achieve Results April 29th, 1:30 pm ET

Connect with us at: https://www.actiolearning.com

learnmore@actiolearning.com

FEATURED SESSIONS

WEDNESDAY | APRIL 28 | 12:45-1:30 PM ET SUPRIYA GOSWAMI

VICE PRESIDENT OF PRODUCT MARKETING | WHATFIX Supriya Goswami is the vice president of product marketing at Whatfix.

She oversees the go-to-market strategic direction and solution marketing portfolios. Based in the U.S., she is driving the company’s transformation strategy to establish category leadership. Supriya is passionate about digital transformation, building brands and driving integrated marketing campaigns collaboratively with sales, product and technology teams.

TRANSFORMING EMPLOYEE TRAINING WITH TECHNOLOGY: HOW DIGITAL ADOPTION PLATFORMS CAN HELP Delivering continuous training and driving knowledge retention have always been key challenges for learning leaders. Delivering an engaging learning experience is crucial in today’s context in order to close emerging skills gaps, especially in terms of technology.

Join Supriya Goswami of Whatfix as she shares how to implement embedded learning at scale, with the help of a digital adoption platform, to enable your employees to make the best use of the technologies at their disposal.

SPONSORED BY: DAY 2 | APRIL 28

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BREAKOUT SESSIONS WEDNESDAY | APRIL 28

LEARNING WHILE WORKING: STRUCTURING YOUR ON-THE-JOB TRAINING THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET Paul Smith | Baker Construction Enterprises Experiential learning doesn’t have to be haphazard; it can be strategic, targeted, intentional and competency based. During this session, explore the basic building blocks of a structured on-the-job training program. Gain insights from Paul Smith, head of training for Baker Construction Enterprises and the author of “Learning While Working: Structuring Your On-the-job Training.”

LEVERAGING DIGITAL CARD GAMES TO TEACH SALES, LEADERSHIP AND NEGOTIATION SKILLS DEVELOPING YOUR PEOPLE | 12:45 - 1:30 PM ET Karl Marshall Kapp | Bloomsburg University If you want to teach skills like sales, negotiation and leadership, you need interactivity, roleplaying and a bit of critical thinking. Organizations are discovering how simple digital card games can be used for teaching critical skills, such as sales, sales leadership and negotiation. Learn how digital card games are helping employees learn, change behavior and excel at their jobs. Join Karl Kapp, professor of instructional technology at Bloomsburg University, as he details the role of digital card games in addressing fundamental problems with modern learning games.

HOW L&D IS LEADING THE SHIFT FROM SURVIVING TO THRIVING IN A DISRUPTIVE WORLD DEVELOPING YOUR PEOPLE | 12:45 - 1:30 PM ET Sonia Malik | IBM The global pandemic forced the world to adopt a new way of day-to-day living, working and learning, but it also demonstrated that change is constant. The continuous evolution of the virus required a dynamic response centered around resilience, adaptability and productivity. In this session, Sonia Malik, IBM’s learning alliances manager and strategist, will cover how learning leads the charge in developing a workforce that is primed for post-COVID recovery. Gain insights on implementing engaging and digitally scalable learning solutions, capitalizing on the full potential of your workforce and teams, and cultivating capabilities critical to transforming the future of work.

BREAKOUT SESSIONS | DAY 2 | APRIL 28

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L&D AND EQUITY: SUPPORTING D&I THROUGH LEARNING ALIGNING LEARNING AND THE BUSINESS | 12:45 - 1:30 PM ET Dr. Theresa Horne, CPTM | National Labor Relations Board With the onslaught of heightened racial and social tensions in the United States, learning and development leaders have been tasked with finding innovative ways to support diversity, equity, inclusion and belonging in their organizations. This session will explore ways L&D leaders can build diversity and inclusion curriculum, address unsupportive or impulsive leadership, and identify ways to champion inclusion through training and development.

TRANSFORMING EMPLOYEE TRAINING WITH TECHNOLOGY: HOW DIGITAL ADOPTION PLATFORMS CAN HELP THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET Supriya Goswami | Whatfix Delivering continuous training and driving knowledge retention have always been key challenges for learning leaders. Delivering an engaging learning experience is crucial in today’s context in order to close emerging skills gaps, especially in terms of technology. Join Supriya Goswami of Whatfix as she shares how to implement embedded learning at scale, with the help of a digital adoption platform, to enable your employees to make the best use of the technologies at their disposal.

5 KEY PRINCIPLES FOR DESIGNING AND DELIVERING VIDEO-BASED LEARNING THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET Ajay Jain | Panopto Has the need to train remote employees rapidly increased in importance for your organization?

For many training professionals – it has. To better support remote employees, organizations can implement video-based training programs that offer innovative ways to boost employee performance and job satisfaction. The challenge is how to best implement video-based training in a remote environment. In this session, Ajay Jain – senior video learning advisor for Panopto – will dive into essential techniques for successful video training implementation.

BREAKOUT SESSIONS | DAY 2 | APRIL 28

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PUSH-ANCHOR-PULL: THE EVOLUTION OF THE 70/20/10 MODEL FOR THE FUTURE OF WORKPLACE LEARNING THE FUTURE OF LEARNING | 3:00 - 3:45 PM ET Johnny Hamilton | Providence St. Joseph Health The traditional 70/20/10 model has been around for decades and has served as a great framework to inform learning professionals’ training design and delivery, but it is limited. The Push-AnchorPull (Hamilton & Hamilton, 2020) model takes the 70/20/10 model to the next level by focusing on the intent of each phase. This focus guides how learning experiences are developed and accessed in each phase. In this session, participants will discover the tools and platforms, learning experiences, and assets that complement each phase, as well as how to calculate a Push-AnchorPull ratio and determine its implications for the organization.

ORGANIZATIONAL GROWTH STARTS WITH TRUST DEVELOPING YOUR PEOPLE | 3:00 - 3:45 PM ET

Corey Atkinson | Customer Service Professionals Network (CSPN) Trust is a fundamental aspect of any productive relationship. In business, trust decreases turnover, increases innovation and improves team performance. When trust is compromised, relationships and productivity can suffer. The reward of building a relationship of trust with employees is a workforce willing to do more and stay loyal through the years. During this session, Corey Atkinson - vice president of strategic learning and development at CSPN - will highlight how to prove our trustworthiness in challenging situations and integrate trust-building habits into daily routines.

REACHING EMPLOYEES WHO NEVER SIT DOWN: TRAINING HEALTHCARE STAFF ON MOBILE TECHNOLOGY THE FUTURE OF LEARNING | 3:00 - 3:45 PM ET Patty Ruland | Engage by Cell Samantha Hickert | Banner Health In this hands-on, mobile engagement session, participants will learn how companies are implementing learner-centric training programs on mobile platforms. Samantha Hickert, senior consultant of physician experience and development at Banner Health, will present real use cases for onboarding and training hard-to-reach new hires using mobile technologies. This session will include examples of drip learning, pre- and post-class training, employee testing, and training leaderboards — all delivered through a mobile platform. In addition, the session will demonstrate how to evaluate the effectiveness of mobile training programs with data analytics.

BREAKOUT SESSIONS | DAY 2 | APRIL 28

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HOW NOT TO DIE: MEASURING LEARNING FOR REAL IMPACT ALIGNING LEARNING AND THE BUSINESS | 3:00 - 3:45 PM ET Loren Sanders & Jon Hurtado | CVS Health All too often learning success is measured by completion or engagement. What this does not do is tell us whether performance improved. Part of the problem is that, when we design training, we often fail to set ourselves up for good analysis on the way in. Without it, we will never know whether we hit the bar, raised the bar or were hit with the bar. Learning practitioners must get on the same page about what good performance looks like. In this session, participants will discover the who, what, why, how and when of impactful measurement.

NEGOTIATION IN THE AGE OF COLLABORATION: SKILLS TRAINING IN THE GLOBAL CONTEXT THE MODERN LEARNING LEADER | 3:00 - 3:45 PM ET Dan Bullock | United Nations Secretariat Headquarters Raul Sanchez | New York University Every profession needs to enhance existing negotiation training methods in sales and management contexts, but these strategies have yet to fully address the linguistic and cultural literacy necessary to successfully negotiate deals with professionals internationally. In this workshop, language and business communication faculty and trainers will present a modern and practical win-win framework for delivering negotiation skills trainings that fuses content-specific strategies with interpersonal linguistic and communication techniques.

VALIDATE BY DOING! IMPLEMENTING PERFORMANCE-BASED TESTING TO BETTER ASSESS LEARNING ALIGNING LEARNING AND THE BUSINESS | 3:00 - 3:45 PM ET James Burnham | Learn on Demand Systems Want to accurately assess the skills your learners gained during technical skills training?

Transitioning to performance-based assessments in information technology environments will not only increase the value and efficacy of your solutions but produce a more accurate representation of skill acquisition. Join this session to learn how your organization can use performance-based testing to validate your learners’ skills.

BREAKOUT SESSIONS | DAY 2 | APRIL 28

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PRODUCT DEMO

WEDNESDAY | APRIL 28 IMPELSYS’ LEARNING AND CONTENT SERVICES CAPABILITIES GENERAL | 2:00 - 2:45 PM ET

George Oommen & Jagadish C.U. | Impelsy’s Gain insights on evolving trends in the industry and in-depth knowledge on the plethora of benefits of Impelsys’ learning and content solutions. Streamline content strategy, creation, management and measurement across all channels with a scalable, adaptable and global all-in-one solution based on the specific requirements of your business.

QSTEAM MICROLEARNING FOR ENGAGING YOUR LEARNERS DEMO | 2:00 - 2:45 PM ET Ben Cheung | Qstream Many learning and development tools and technologies on the market aren’t delivering the engagement necessary to develop and educate employees. Qstream is revamping how learning content is delivered, so employees can easily engage and cultivate the skills they to succeed.

Qstream is delivering a full product demonstration for learning professionals interested in getting their microlearning content the attention and engagement it deserves. Join to experience Qstream’s learning platform, content authoring and proficiency analytics.

SALES ENABLEMENT EVOLVED: PUT THE REP AT THE CENTER OF SALES ENABLEMENT DEMO | 2:00 - 2:45 PM ET Jake Miller | Allego The era of rep-centric sales enablement has arrived. Amid an uncertain economy and tightening budgets, it’s more important than ever for companies to equip their sales teams to produce at the highest level. This means leveraging sales enablement more effectively and intelligently than ever before — equipping your sales teams with the tactics, tools, content and skills they need to optimize selling in a virtual world. Learn how the Allego platform can help you leverage sales enablement more effectively and intelligently than ever before – putting reps at the center.

PRODUCT DEMO | DAY 2 | APRIL 28

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JEOPARDY!

JOIN A FRIENDLY COMPETITION AND WIN PRIZES! Go head-to-head against other learning leaders during an authentic, single-player JEOPARDY!® game, hosted by entertainer, Mark Gindick, at the Training Industry Conference & Expo on Wednesday, April 28 from 4:00 to 5:00 PM ET! Amazon gift cards will be awarded to the first-, second- and third-place winners that hit the top of the leaderboard.

Requirements: Participants will need to use an internet browser to participate in this session. Chrome is the recommended browser, but Edge, Firefox, Safari and Opera are supported. Internet Explorer is not supported by the platform.

Mark Gindick is a professional actor, clown, physical comedian, director, teacher, and writer and creator of his own theatrical shows. “Wing-Man,” his original theatrical piece without one spoken word, won Best Oneman Show in United Solo Theatre Festival, the largest solo festival of its kind in the world. Mark has appeared in major feature films, including the Nora Ephron comedy “Julie & Julia” with Meryl Streep; on television, “The Late Show” with David Letterman, “Late Night” with Conan O’Brien and was featured in The PBS mini-series “Circus”; starred off-broadway and at the Edinburgh Theatre Festival in The New York Times-acclaimed hit “The Comedy Trio Happy Hour”; clowned on circuses, such as Cirque Du Soleil, Ringling Brothers and the Big Apple Circus, in addition to teaching clowning at SUNY Purchase College and other New York City venues. Mark wrote and starred in “How To Be a Man At the Palace of Variety” on 42nd Street in NYC, and Mark’s unique blend of vaudeville, dance and physical comedy earned him three Golden Nose Awards.

SPONSORED BY: DAY 2 | APRIL 28

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COFFEE TALK ROUNDTABLES THURSDAY | APRIL 29

Collaborate with other Training Industry Conference & Expo attendees in roundtable discussions during our morning coffee talks. Coffee talks will feature multiple topic areas addressing the most pressing challenges facing learning leaders today. Join the discussion of your choice, share your experiences and help one another solve the training challenges all modern learning leaders are up against!

The role of learning and development is constantly evolving. Our discussion topics on Thursday will center around the expanding role of L&D and how you can prepare your people and your organization to thrive in the future of work.

L&D’S ROLE IN RECRUITING AND ONBOARDING NEW TALENT During this talk, we will examine the attributes of successful onboarding programs, tips for making them more agile and challenges associated with acquainting new hires with your organization in the remote environment.

L&D’S ROLE IN CHANGE MANAGEMENT Join this discussion to explore how L&D can support and prepare employees to meet the needs of the business in times of change, uncertainty and ambiguity.

L&D’S ROLE IN DIVERSITY, EQUITY & INCLUSION Join this talk to discuss how L&D can support the creation of inclusive and equitable workplaces. We’ll discuss how to implement diversity, equity and inclusion initiatives, measure success, and communicate with stakeholders.

L&D’S ROLE IN EMPLOYEE WELL-BEING Learning leaders can support wellness initiatives to protect the health and safety of their workforce. This talk will touch on subjects such as creating psychological safety, encouraging a sustainable balance of work and rest, and cultivating a curious and growth-focused workforce.

DAY 3 | APRIL 29

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Earn Your Seat at the Table with a Content Strategy THURSDAY, APRIL 29, 2021 9:45 AM PT/12:45 PM ET

SUMMER SALOMONSEN Senior Director, Content Product & Head of Cornerstone Studios

Join Summer for her three-step approach to targeting critical content areas where you can increase your influence in your organization.

• Identify the root causes blocking your strategic priorities • Create learning programs that overcome those issues • Bring meaningful change to your organization through content

CORNERSTONE IS A PROUD GOLD SPONSOR OF TRAINING INDUSTRY CONFERENCE & EXPO

KEYNOTE SPEAKER

THURSDAY | APRIL 29 | 11:00-12:00 PM ET

ERICA KESWIN BEST-SELLING AUTHOR AND WORKPLACE STRATEGIST

IT’S MAGIC! HOW TO BRING RITUALS TO WORK IN TURBULENT TIMES During this keynote, Erica Keswin, best-selling author and workplace strategist, will share how you and your company can improve performance through rituals — the tools of the human workplace. Invite Erica to be your guide in designing your own rituals roadmap.

You’ll learn how to create and amplify the important, low-cost, rituals that keep you and your team connected to yourselves, each other, and your company’s purpose and values.

Discover for yourself how to transform your everyday routines into workplace magic.

SPONSORED BY: DAY 3 | APRIL 29

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TOOLWIRE Course Transformation Contest!

Give us your course on Tuesday, we will deliver your new Spaces Learning course by Friday!

Spaces Learning can improve your learner outcomes by: 1. Transforming an existing course to a modern, highly effective learning experience 2. Increasing engagement of your existing online course 3. Using AI to curate content and enhance assessments 4. Leveraging Experiential Assessment to demonstrate skills mastery 5. Empowering you to enrich the entirety of your learning experience

REGISTER: Toolwire.com/TICE to win a priority transformation of an existing course into a leading-edge learning experience. See the powerful impact that engagement makes on results!

To learn more, Join Toolwire at the Speed Networking Event on April 27th at 4:00pm ET.

FEATURED SESSIONS

THURSDAY | APRIL 29 | 12:45-1:30 PM ET DAVID JAMES CLARKE, IV

Chief Product Officer & Author | Toolwire As a co-founder of Toolwire, David James Clark, IV, has been a digital learning pioneer for over 25 years. He is a best-selling author, speaker and advocate for artificial intelligence in learning. Previously, David was a senior information technology executive at The Walt Disney Company.

AI IN LEARNING: IS IT TIME? Is learning ready for artificial intelligence and vice versa? During this session, Toolwire’s chief product officer – David James Clarke, IV – will demonstrate how AI is revolutionizing learning from the inside out. Through research, case studies and a few light-hearted opinions, David endeavors to answer the aged-old question: What is the role of machines in the development of human skills?

SPONSORED BY: DAY 3 | APRIL 29

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LEARN FROM A CERTIFIED PROFESSIONAL IN TRAINING MANAGEMENT (CPTM™)!

CPTMs are experts in driving business impact through learning and development.

Learn from their expertise by attending these sessions hosted by CPTMs.

April 27th, 2021 | 12:45 - 1:30 PM ET

April 28th, 2021 | 12:45 - 1:30 PM ET

Evolve for Impact: The New Role of the Training Department Shariem Saterfield, CPTM

L&D and Equity: Supporting D&I through Learning Dr. Theresa Horne, CPTM

April 29th, 2021 | 12:45 - 1:30 PM ET

April 29th, 2021 | 2:45 - 3:30 PM ET

Deep Diving into Data: Getting Actionable Insights from Your Learning Analytics Christopher Diez Massaro, CPTM

Bringing Learning to Every Person, Every Day Jacqueline Bhavaraju, CPTM

April 29th, 2021 | 1:45 - 2:30 PM ET

April 29th, 2021 | 1:45 - 2:30 PM ET

Who Says Learning Can’t Happen After 40? Becoming a Lifelong Learning Organization Dianne Gaa, CPTM

Augmented and Virtual Reality Application in the Insurance World Tricia Inderhees, CPTM

April 29th, 2021 | 2:45 - 3:30 PM ET Want to Get a Message Out? Keep it Short and Simple!

Leslie Litsky, CPTM

April 29th, 2021 | 2:45 - 3:30 PM ET From Order Taker to Strategic Partner – Becoming A Certified Professional in Training Management Marisa Shapiro, CPTM and CPTM Panel

Can’t make it? Visit the CPTM booth to learn more about the Certified Professional in Training Management (CPTM™) program and for a chance to win a free registration!

BREAKOUT SESSIONS THURSDAY | APRIL 29

A NEUROSCIENCE PERSPECTIVE ON DESIGNING EFFECTIVE ALLYSHIP TRAINING THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET Grace Chang & Samad Aidane | Ernst & Young Insights from neuroscience research hold great promise for improving how organizations design diversity, equity and inclusion training and are especially beneficial in developing training that forges authentic allyship and lasting solidarity to galvanize systemic change. In this presentation, Dr. Grace Chang, associate director of learning research and development, and Samad Aidane will focus on foundational neuroscience insights that help participants understand why some training practices promote or hinder allyship and translate these insights into practical advice for developing training programs that promote sustainable allyship.

REIMAGINE POST-PANDEMIC LEARNING WITH VIRTUAL REALITY, SIMULATIONS AND GAMES THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET Anders Gronstedt | Gronstedt Group Get the inside scoop on the latest generation of mobile games and virtual reality (VR) simulations, where students learn by doing, build their muscle memory and progress at their own pace. Smart learning organizations are reimagining post-pandemic futures, driven by multi-player VR simulations and mobile games. Waiting for the “new normal” to establish itself before investing in low-cost, mobile VR technology and games will leave organizations behind their competition. During this session, Anders Gronstedt, president of the Gronstedt Group, will walk through the nine critical steps for prepping your organization for the day when dark, COVID-clouded skies clear.

DEEP DIVING INTO DATA: GETTING ACTIONABLE INSIGHTS FROM YOUR LEARNING ANALYTICS

ALIGNING LEARNING AND THE BUSINESS | 12:45 - 1:30 PM ET Christopher Diez Massaro, CPTM | Strategic Talent Management Data collection and analysis is a crucial part of decision-making, budgeting and strategic planning.

Insights from this data can help create more effective training curriculums, learning strategies and course development. However, there may be more insights available in our data than we uncover in our initial analyses. During this session, gain a greater understanding of what our learning data tells us about our people and organizations with Christopher Diez Massaro, CPTM – director of training and development for Strategic Talent Management.

BREAKOUT SESSIONS | DAY 3 | APRIL 29

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ENHANCING EMPLOYEE WELLNESS AND WELL-BEING THROUGH TRAINING DEVELOPING YOUR PEOPLE | 12:45 - 1:30 PM ET

Chapin Brinegar & Hollace Masino | Encompass Communications and Learning COVID-19 continues to take a significant toll on personal health, mental wellness and worker safety. In response, employee well-being programs have become an essential component of corporate training. Successful well-being programs enable organizations to stay competitive and meet business goals by boosting employees’ development, ability to adapt and ability to perform.

This interactive session is designed to help learning professionals enhance employee well-being and engagement through training. This session will engage participants in an exploration of the concepts and implications of wellness and well-being in the context of the workplace.

EARN YOUR SEAT AT THE TABLE WITH AN EFFECTIVE CONTENT STRATEGY

ALIGNING LEARNING AND THE BUSINESS | 12:45 - 1:30 PM ET Summer Salomonsen, Ed.D. | Cornerstone Have you ever felt powerless to affect meaningful change in your business? Are you seeking ways to increase your impact and influence across your organization? Come discover how your content strategy can help you gain the attention of the C-suite. This session introduces a three-step approach that helps learning leaders target critical areas of impact to earn a seat at the strategic table.

AI IN LEARNING: IS IT TIME?

THE FUTURE OF LEARNING | 12:45 - 1:30 PM ET David James Clark, IV | Toolwire Is learning ready for artificial intelligence and vice versa? During this session, Toolwire’s chief product officer – David James Clarke, IV – will demonstrate how AI is revolutionizing learning from the inside out. Through research, case studies and a few light-hearted opinions, David endeavors to answer the aged-old question: What is the role of machines in the development of human skills?

5 KEYS TO SUCCESSFUL TRAINING IN 2021 THE FUTURE OF LEARNING | 1:45 - 2:30 PM ET Shelley Stanley | FIS Learning Solutions Even before the COVID crisis, smart businesses were seeking effective approaches to training and developing their staff. Then, came 2020, and organizations had to radically pivot to adjust the ways they train their employees and their clients. Working with banks of all sizes through focused work and a bit of trial and error, FIS Learning Solutions quickly transformed its offerings and created success stories using a virtual-only training approach. Through that experience, Shelley Stanley, director of learning strategy at FIS Learning Solutions, offers the following suggestions on how to deliver meaningful learning experiences in 2021.

BREAKOUT SESSIONS | DAY 3 | APRIL 29

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USE EXPERT INTEL, BE AN EXPERT LEARNING LEADER The rate of change is accelerating, adding additional complexity to already difficult decisions. You can always count on Training Industry’s unmatched knowledge of the market to help you make the right decisions for your organization.

Training Industry research analysts seek knowledge that benefits you – the learning leader. Now is a great time to explore our research and discover its value and impact on the business of learning.

Visit our online store today at store.trainingindustry.com.

AUGMENTED AND VIRTUAL REALITY APPLICATION IN THE INSURANCE WORLD THE FUTURE OF LEARNING | 1:45 - 2:30 PM ET Tricia Inderhees | Cincinnati Insurance Company This session will provide learning leaders the opportunity to discover how augmented and virtual reality can help in gamifying soft skills and technical training. Participants will have the opportunity to experience how Cinncinnati Insurance Company uses immersive learning to be more effective, efficient and cost-focused in its training delivery and workforce skills development.

RELATIONSHIP INTELLIGENCE: THE BRIDGE BETWEEN PEOPLE AND PERFORMANCE THE MODERN LEARNING LEADER | 1:45 - 2:30 PM ET

Michael L. Patterson, Ed.D. | Pepperdine University Graduate School of Education and Psychology Overwhelmingly, the root cause of talent ineffectiveness is a complex mix of relational issues.

Unaddressed, those issues culminate in a culture of poor communication, interpersonal conflict, exclusive behavior, low engagement and high turnover. What’s needed to address these stubbornly human issues is an intelligence about people and how they work with others, applied daily and continuously over time. It’s relationship intelligence, and it powers talent effectiveness in some of the world’s finest organizations. This session defines what relationship intelligence is and how to use it.

DRIVE EMPLOYEE ENGAGEMENT WITH LEARNING INITIATIVES ALIGNING LEARNING AND THE BUSINESS | 1:45 - 2:30 PM ET Sari Daisey | The Bancorp Learn how one financial services institution shifted their learning culture from exclusively offering regulatory training to championing continuous learning and development. During this session, Sari Daisey, director of talent management for The Bancorp, will discuss the organization’s strategy to cultivate an environment that educates and inspires all employees to reach their full potential. She will share The Bancorp’s approach to dramatically augmenting learning experiences and provide tips learning leaders can take back to their own organizations.

BREAKOUT SESSIONS | DAY 3 | APRIL 29

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WHO SAYS LEARNING CAN’T HAPPEN AFTER 40?

BECOMING A LIFELONG LEARNING ORGANIZATION ALIGNING LEARNING AND THE BUSINESS | 1:45 - 2:30 PM ET

Janie Schumaker & Brigid Flood | Board of Certification Emergency Nursing Diane Gaa, CPTM | WeLearn Learning Services Have you ever thought to yourself, “Our organization is too set in their way to change our learning strategy?,” or found yourself wondering what a fresh, modern approach to learning might look like?

If you have, join us for an interactive discussion with the leadership of the Board of Certification of Emergency Nursing (BCEN) to hear how they launched an innovative learning strategy to support the emergency nursing profession. The BCEN story is valuable for any organization looking to make a pivot and change the way their audience learns.

LEARN BY DOING! USING AUTHENTIC PRACTICE TO ACHIEVE RESULTS

DEVELOPING YOUR PEOPLE | 1:45 - 2:30 PM ET Brian Blecke & Kelly Smith | Actio Learning Authentic, engaging practice is crucial to successful training and learning outcomes. When training stops short of realistic practice, it leaves a gap in knowledge application on the job and falls short of achieving performance results. In this session, join Brian Blecke and Kelly Smith of Actio Learning to explore real-world examples of and best practices for designing and engineering realistic practice in your training initiatives.

VIRTUAL ONBOARDING: CREATING ORIENTATION AND ONBOARDING IN A DIGITAL FORMAT

ALIGNING LEARNING AND THE BUSINESS | 2:45 - 3:30 PM ET Lisa Meece & Nancy Dickerson | STANLEY Security Integrating new people onto your team is always a challenge, and when you can’t have those people in the same room, the challenge gets even steeper. In this session, Lisa Meece and Nancy Dickerson, learning partners at STANLEY Security, will discuss navigating the challenge of providing orientation and onboarding experiences for new hires in a remote environment, as well as critical success factors when bringing new employees into an organization and team in a virtual working world. These will be key takeaways for participants to incorporate in their own orientation and onboarding programs.

BREAKOUT SESSIONS | DAY 3 | APRIL 29

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THE NEXT ERA OF SALES ENABLEMENT HAS ARRIVED Join our session, Sales Enablement Evolved, on April 28th at 2:00 PM ET

Learn How Microlearning Scales Learning for Deeper Company-wide Insights

BRINGING LEARNING TO EVERY PERSON, EVERY DAY ALIGNING LEARNING AND THE BUSINESS | 2:45 - 3:30 PM ET Jacqueline Bhavaraju, CPTM & Fadi Salem | KPMG U.S., LLP In this session, participants will learn how to approach enterprise learning strategy to optimize the existing investments organizations are making and integrate learning in the flow of work in employees’ daily tasks and routines. Participants will explore opportunities to leverage partners, providers and operating approaches to transform their learning ecosystems and open channels for consumer-grade learning experiences.

4 EASY WAYS TO ESTABLISH A COACHING CULTURE IN YOUR ORGANIZATION DEVELOPING YOUR PEOPLE | 2:45 - 3:30 PM ET Holly Whitcomb | 3M Company Jill Hauwiller | Leadership Refinery Many organizations are making the shift from an outdated command-and-control leadership style to a coaching-focused approach to leadership. As the demand for coaching continues to increase, what can learning and development and human resources practitioners do to foster coaching cultures in their organizations? Join Holly Whitcomb, area learning and development leader for 3M Company, and Jill Hauwiller, CEO and principal consultant of Leadership Refinery, as they explore four easy ways to do just that.

WANT TO GET A MESSAGE OUT? KEEP IT SHORT AND SIMPLE! THE FUTURE OF LEARNING | 2:45 - 3:30 PM ET Leslie Litsky | Shatterproof Cammy Bean | Kineo In the summer of 2019, Shatterproof, Kineo and WebDev took a three-pronged approach to eLearning content development. Their development process began with determining their audience with instructional design partners and resulted in a low-cost, measurable and meaningful virtual learning experience for learners. In addition, the Shatterproof team developed internal expertise in Google Analytics and Google Data Studio, two free tools used to create data dashboards and track usage and learner feedback. This session offers actionable insights on defining and executing your organization’s process for developing effective eLearning courses.

BREAKOUT SESSIONS | DAY 3 | APRIL 29

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CAN THE CERTIFIED PROFESSIONAL IN TRAINING MANAGEMENT (CPTM™) CREDENTIAL HELP YOU DRIVE BUSINESS RESULTS DURING ECONOMIC UNCERTAINTY?

See if the CPTM™ credential is the missing link to keeping you and your business on track for success.

VISIT OUR BOOTH FOR A CHANCE TO WIN A FREE CPTM REGISTRATION or take the quiz to see if CPTM™ is right for you.

TURNING LEARNING INTO PERFORMANCE: FROM RESEARCH TO APPLICATION DEVELOPING YOUR PEOPLE | 2:45 - 3:30 PM ET Fergal Connolly | fergalconnolly.com Learning transfer is the goal of all training. However, it is surprisingly rare. In order for learning teams to bring real value to the companies they support, they must enable their workforces to achieve learning transfer. During this session, Fergal Connolly – learning consultant at Facebook – will cover research on the elements that influence learning transfer – including learning design, learner characteristics and environmental characteristics. Diving deeper into each key theme, Fergal will focus on applicable exercises and templates that participants can leverage immediately following the session.

FROM ORDER TAKER TO STRATEGIC PARTNER – BECOMING A CERTIFIED PROFESSIONAL IN TRAINING MANAGEMENT (CPTM) THE MODERN LEARNING LEADER | 2:45 - 3:30 PM ET Marisa Shapiro, CPTM | Training Industry, Inc. CPTM Panel Professional certifications are an effective tool for career advancement. While there are many learning and development (L&D) certifications available focused on topics like facilitation and instructional design, Training Industry’s Certified Professional in Training Management (CPTM™) program is the only credential focused specifically on the training manager role. In this session, you will hear from actual CPTMs, who will offer insights on about why they decided to pursue the credential, how they prepared to earn it, and their advice for other L&D professionals looking to get certified.

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COMPANY DESCRIPTIONS ACTIO LEARNING Actio Learning creates learning strategy and custom training solutions for financial services, professional services, technology, energy and manufacturing firms.

Partner with Actio when you want award-winning learning strategy and custom training solutions and employees who are confident, capable and perform at the highest level; solutions that are creative, relevant, engaging, and effective and training that helps you achieve your business goals.

ALLEGO Allego’s modern learning and enablement platform ensures that sales reps and other business-critical employees have the skills and knowledge to make the most of each selling situation. Enablement and training teams use Allego to deliver the fresh, bitesized learning that employees need to close deals in today’s dynamic business environment.

BENCHPREP BenchPrep is a pioneer in the modern learning space, digitally transforming professional learning for corporations, credentialing bodies, associations and training companies for over a decade. With an award-winning, learner-centric, cloud-based platform, BenchPrep enables learning organizations to deliver the best digital experiences to drive learning outcomes and increase revenue. More than 6 million learners have used BenchPrep’s platform to attain academic and professional success.

CAPSIM MANAGEMENT SIMULATIONS, INC. Capsim Management Simulations, Inc. believes people learn best by doing. That’s why it builds simulation technology that helps educators engage, assess and develop learners through real-world experiences.

More than 1,000 academic and corporate institutions from over 50 countries use Capsim’s solutions to prepare learners for career success.

CERTIFIED PROFESSIONAL IN TRAINING MANAGEMENT (CPTM)

specifically on the role of the training manager. As a CPTM, you will gain the skills needed to manage corporate training programs that align with your company’s goals – now and in the future. Develop core competencies that will allow you to demonstrate your expertise in training management and impact change across your business. This program is ideal for anyone who wants to further their career in training management. Because CPTMs come from diverse backgrounds, there are no prerequisites for earning the credential. Many CPTM candidates currently lead a training department or aspire to become a training manager while others are external consultants who wish to better understand their clients’ roles. Each of these backgrounds bring special areas of expertise to the management of a training organization.

CORNERSTONE Cornerstone is a premier people development company. Cornerstone believes people can achieve anything when they have the right development and growth opportunities. It offers organizations the technology, content, expertise and specialized focus to help them realize the potential of their people.

Featuring comprehensive recruiting, personalized learning, modern training content, developmentdriven performance management, and holistic employee data management and insights, Cornerstone’s people development solutions are used by approximately 6,000 customers of all sizes, spanning more than 75 million users across over 180 countries and nearly 50 languages.

D’VINCI INTERACTIVE d’Vinci Interactive reimagines and revolutionizes learning experiences and educational websites to achieve extraordinary outcomes. Since 1994, the company has blended insight-driven ideas and technology to connect with K-12 and adult learners alike. d’Vinci’s clients include leading organizations, such as Constellation Brands, PBS, the National Parks Service and the American Board of Pediatrics. d’Vinci expands its capabilities and capacity by partnering with its parent company JPL, a leading marketing and communications agency.

The Certified Professional in Training Management (CPTM™) program is the only credential focused

COMPANY DESCRIPTIONS

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GP STRATEGIES

LEARN ON DEMAND SYSTEMS

GP Strategies is a leading workforce transformation partner — one of the few dedicated global providers in the marketplace providing custom learning solutions. GP believes its transformation focus – paired with deep listening, a customercentric approach and innovative expertise – enables its clients to achieve superior business and operational results with evidence-driven and technology-agnostic recommendations. Founded in 1966, GP is at its best when driving innovation — integrating leading technologies, developing new learning paradigms, and instituting fresh business processes and measurement approaches. Its clients are unusually loyal and view GP as an extension of their own teams. Whether business success requires a change in employee performance and mindsets, learning technologies, or critical processes – GP Strategies is the transformation partner organizations can trust.

Learn on Demand Systems, an Inc. 5000 company, believes that skills build success. Its platforms enable organizations of all sizes – including industry leaders such as Microsoft, AWS, Global Knowledge, New Horizons and Pearson VUE – to deliver hands-on, challenge-based learning, learning management, performance-based testing and badging solutions to customers, partners and staff.

IMPELSYS Impelsys is a global market leader in delivering impactful, engaging and adaptable online learning solutions for global publishers, education providers and enterprises – managing content and learning delivery on its flagship platform – iPublishCentral Suite.

With more than 20 years of experience, 800 experts and more than 2500 customized solutions to worldwide clients, Impelsys works at the intersection of business and technology to help clients improve their performance. Impelsys provides courseware development and content engineering services across the digital product development lifecycle, helping clients build new digital products ranging from eBooks to simulations to online courseware.

MEETAWAY Meetaway is a virtual networking tool designed for relationship building through targeted matching and one-on-one conversations. Meetaway is the go-to tool for training and development leaders looking for ways to break down organizational silos (functional and geographic), onboard new employees, and help facilitate knowledge sharing across their organization.

OPAL GROUP Opal Group’s human resources division organizes premier virtual and hybrid conferences catered to top executives and decision makers from enterprise-level organizations.

Opal Group is dedicated to providing high-quality events through unparalleled speaking sessions, workshops, one-on-one research meetings and unique networking opportunities at its virtual and hybrid events. It believes in creating a memorable, collaborative and effective experience focused on continuous improvement for heads of learning and development; human resources; talent management; and diversity, equity and inclusion.

Its summits offer a combination of subject matter experts in their field, delivering innovative tactics and engaging panel discussions with executives from some of the largest organizations in the world.

ORIGIN LEARNING, INC. LEADING EDGE TRAINING SOLUTIONS LLC Leading Edge Training Solutions (LETS) helps large and small companies reach, train and inform their sales forces. LETS utilizes a combination of technology, production and videoconferencing platforms in unconventional ways. By thinking outside of the “webinar” approach, it ignites learners’ interest by turning on cameras and turning up engagement. LETS has helped clients create and execute virtual launch strategies for multi-billion dollar companies, just-in-time training for sales consultants around the globe, thousands of hours of keynote speaker presentations, virtual certification programs and virtual advisory boards that reach key thought leaders where they’re at.

COMPANY DESCRIPTIONS

Reimagine corporate training with Origin Learning. Rely on Origin’s expertise in providing end-to-end learning content and technology services. Founded in 2009, Origin offers Origin Fractal learning experience platform, bringing to market a mobile-first, secure and scalable platform. Key features include an intuitive interface, powerful search and discoverability, analytics and reporting, artificial intelligence-driven competency mapping, personalized learning paths and seamless application program interfacebased integrations with other enterprise platforms in the learning ecosystem to facilitate a comprehensive learning experience. Origin also helps learning organizations strategize unique learning solutions, accelerate learning and create custom content to meet client’s business objectives.

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OXYGEN Oxygen helps enterprise and mid-sized companies modernize sales enablement and workplace education. The company’s blend of design thinkers, organizational architects, corporate strategists, business analysts, writers and creators connect learning to people through rich experiences designed for the flow of work and life.

PANOPTO Panopto is the fastest-growing asynchronous video communication platform, used by leading businesses and universities throughout the world. Since 2007, Panopto has helped organizations improve employee productivity and student achievement through video. It has also evolved to provide meeting intelligence solutions that enable more productive and flexible collaboration. Fortune 1000 companies and leading academic institutions – including GE, Qualcomm, New York Life, Duke, Stanford and Oxford – rely on Panopto as an easy, all-in-one solution to capture videos and meeting recordings, livestream events, and share videos in a secure, YouTube-like portal. Panopto has been named one of the ten most innovative companies in education by Fast Company and has been recognized by Gartner as a leader in enterprise video content management for four years running.

QSTREAM Qstream is a leading enterprise microlearning solution proven by science and in practice to boost learner performance at scale through knowledge reinforcement, engagement and analytics. Since 2008, Qstream has been on a mission to make people in the workplace better at what they do. Today, over 600 global organizations rely on Qstream to build high-performance teams by delivering a precision microlearning experience that reinforces job-critical knowledge and skills in minutes a day. Resulting in 93% average learner engagement levels and 17% average proficiency improvements, Qstream gives companies the tools they need to get a real-time view of performance readiness and take action where it is needed most.

SANA LABS Personalized learning reimagined with artificial intelligence, Sana Labs makes learning smart, adaptive and engaging. With AI-assisted learning, course creation and analytics, Sana is organizations’ all-in-one training platform.

COMPANY DESCRIPTIONS

THE TRAINING ARCADE BY THE GAME AGENCY The Training Arcade® by The Game Agency is a do-it-yourself game authoring tool with a library of 10 training games that can be rapidly deployed with any content in minutes – no coding required.

This platform works seamlessly across mobile, tablet, computer and touchscreen devices and can be used for eLearning, instructor-led training and live events. Its robust analytics dashboard is designed to unveil patterns of individual and group engagement, improving return on investment by revealing knowledge gaps. The Game Agency is a development studio that creates educational games to complement and improve eLearning, instructorled training and microlearning. Its mission is to provide educators game-based solutions that help their learners perform better and thereby maximize return on learning investments.

TOOLWIRE Toolwire TILE is an artificial intelligence-powered learning experience platform that unifies content, collaboration and experiential learning. TILE empowers personalized skilling at scale with virtual labs, gamification and video coaching.

TTA (THE TRAINING ASSOCIATES) As an award-winning innovator, The Training Associates (TTA) is a recognized global leader for learning and development talent and solutions.

Organizations of all sizes, including Fortune 500 corporations, rely on TTA’s agility to support learning initiatives of all sizes, scopes and modalities. With thousands of on-demand, highly qualified trainers and instructional designers proficient in the latest technologies, business topics and learning modalities – organizations can quickly and easily offer the learning and development programs necessary to compete in today’s global economy.

WELEARN LEARNING SERVICES, INC. WeLearn changes how people engage in learning, so they can reach their full potential. It changes the ways in which organizations develop their talent so that their organizations can grow. WeLearn creates beautiful and thoughtfully designed learning experiences that connect with people through facilitated, collaborative learning. It engages people with learning, so employees and their organizations can grow and reach their goals.

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WHATFIX

WISETAIL

Whatfix is a digital adoption solution that disrupts application training, learning and support content by providing contextual, interactive, real-time and autonomous user guidance - driving additional adoption and productivity gains. Whatfix has a proven record of increasing employee productivity by 35%, reducing training time and costs by 60%, reducing employee case tickets by 50%, and increasing application data accuracy by 20%. Whatfix is based in San Jose, San Francisco, Bangalore, London and Melbourne.

Wisetail is a learning and development leader with a different vision — to build companies into communities. Wisetail supports and strengthens every learner to ensure organizations deliver brand promise to their people and the world. It views learning and engagement as key to strong cultures and great brands and as vital to building communities of employees, customers and partners. Wisetail has developed limitless blending learning solutions, engagement opportunities and industry insights that drive results. Wisetail is headquartered in Bozeman, Montana, and its parent company Intertek has over 44,000 employees in 1,000 locations across over 100 countries.

VIRTUAL SCAVENGER HUNT Don’t forget to complete the virtual scavenger hunt by 1:00 PM ET on Thursday for your chance at a $200 Visa gift card!

Access the scavenger hunt quiz at bit.ly/TICEhunt2021.

Visit all the TICE 2021 partners in their exhibit booths.​

COMPANY DESCRIPTIONS

Ask for their scavenger hunt code.

Complete the scavenger hunt quiz to be entered to win prizes!

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INSIGHTS AND PERSPECTIVES FOR LEARNING LEADERS

trainingindustry.com I 1.866.298.4203 I info@trainingindustry.com