The Bridge Newsletter - April 2023

THE B R IDGE

IN THIS ISSUE: Congratulations Group 9 Leadership Grads! | TB Transports Mega Generators to Puerto Rico | Spotlight: Account Management Team

Extreme Leadership Group 9 Graduation!

Congratulations Group 9 Leadership Grads!

Artemio Agosto

Rosa Hernandez

Justin Holmes

Kevin Kata

Becky Simon

Steve Lee

Zach Monger

Justin Myatt

Brent Neary

Kimberly O’Sullivan

Casey Potter

Amanda Richterkraft

Andre Santos

Kacy Swanson

Aimee Taule

Chad Yarbrough

Brad Young

Davonte Young

Jacob McKee

Over the past 6 months, the group participated in TB’s Extreme Leadership program, designed and led by CEO Mitch Luciano and Chief People Officer Indie Bollman. The program supports team members stepping into leadership roles by teaching them how to nurture and celebrate the culture of service that is integral to TB’s success.

Leadership Group 10, nominated by this round of graduates, was also announced at the graduation.

EXTREME LEADERSHIP GROUP 10

Sebastian Auerbach

James Cox

Nicole Crowley

Ike Forrester

Kari Gomez

Chris Goss

Jennifer Gutierrez

Jess Johnson

Jake Langlois

Jonathan Lantroop

Michael Leary

Curtis Martin

Gerardo Martinez

Ann Phelps

Chad Henson

Mark Ryan

Dan Sheridan

Paul Sinchuk

Ryan Smith

Tim Stegink

Andrew Stivers

Tyler Nunley

TB RORO TRANSPORTS

MEGA GENERATORS TO PUERTO RICO

Puerto Rico Governor Pedro Pierluisi and Federal Emergency Management Agency (FEMA) Coordinator Nancy Casper recently visited Trailer Bridge’s Puerto Rico port terminal to announce the arrival of the first shipment of mega generators that will support energy resilience on the island.

Trailer Bridge partnered with ATS International to support the move of the equipment from Arizona to Puerto Rico, which weighed more than 180,000 pounds and measured over 100 feet long. Trailer Bridge handled the ocean leg of the journey on the company’s RoRo barge, while ATS was responsible for land transportation in both Puerto Rico and the U.S.

The shipment is part of a long-term project to repair Puerto Rico’s electrical generation and power grid, increasing capacity to provide electricity to those on the island and reduce blackouts.

Read more about the move and how the generators will support electrical infrastructure on the island here.

This

project is personal for us because its more than a shipment of generators...

– Mitch Luciano, Trailer Bridge CEO

IT’S A PATH TO A BETTER QUALITY OF LIFE FOR OUR TEAM MEMBERS AND NEIGHBORS ON THE ISLAND.

MEET TB’S ACCOUNT MANAGEMENT TEAM

Meet the Account Management team! This department is responsible for creating a stellar experience for all of Trailer Bridge’s Ocean customers by acting as a single point of contact for all freight shipping between the U.S. and Puerto Rico.

We caught up with Ann Phelps, Vice President of Customer Experience, Ocean, to learn more about the team:

What is unique about your Account Management team?

The unique part of the ACM team is the interaction with the customer, being that #1 point of contact. Each team member is responsible for supporting our customers – whether that is booking freight or communicating a sailing delay – they are the face of Trailer Bridge for these shippers.

What is the most rewarding part of your work?

For us, knowing we help facilitate the move from point A to Z because we are handling all types of cargo – everything from life-saving medical equipment to a family’s new boat.

What is the most challenging aspect of your work?

The most challenging aspect is the sailing delays, knowing we have no control.

If you had to describe the Account Management team in 3-5 words, what would they be?

I love this group and am so proud of the work they do day in and day out. If I had to narrow it down to a few words I would say: Committed, Efficient, Engaging, and Rewarding.

Get in Touch with the Account Management Team

If you have questions, reach out anytime at accountmanagement@trailerbridge.com

LEADERBOARD

The growth at Trailer Bridge isn’t slowing down – in fact, its ramping up with one new customer added every day in Q1 of 2023! To celebrate these wins and to keep the momentum going, we are launching a quarterly spotlight - ‘New Customer Leaderboard’ - highlighting the logistics sales team members who are ‘Making it Happen’ and welcoming new shippers to TBNation.

Join us in celebrating our colleagues below who continue to show up and help us reach our goal to be a billion-dollar company by 2027.

CONGRATULATIONS!

These five rockstars landed their FIRST-EVER customer here at TB! As President of Logistics Eric Masotti says, “You only have one 1st!”

LET THE FRIENDLY

COMPETITION BEGIN

who will end 2023 at the top of the New Customer Leaderboard? Here are the current rankings at the end of Q1.

Honorable mention to those who landed their first customer of the year: Brian Herrick, Davonte Young, Jesse Messina, Joe Rizzotto, Justin Holmes, Justin Myatt, Luis Ramirez, Mike Preamble, Ryan Smith, Stephanie Frazee, Trevor Bearup and Walter Sermeno.

The Government Team Lands Big Opportunity

Trailer Bridge’s Government team moved 418 pieces of cargo- including vehicles, equipment, and containers- from Hawaii to the Philippines for a U.S. Marine Corps training exercise.

This shipment was awarded to Trailer Bridge through the Surface Deployment and Distribution Command’s USC contract, which coordinates the movement of U.S. military equipment and supplies through transportation industry partners.

Chad Yarbrough, Trailer Bridge’s Manager of Government Logistics, traveled to Hawaii to supervise the move at the port of Pearl Harbor. The cargo was loaded onto a heavy load carrier vessel, the UHL Force, and took over 52 hours from start to finish. Each piece had to be individually lifted by crane, positioned inside the vessel, and safely secured for transport.

Congratulations to the team on accomplishing this huge feat!

WhitneyCroxton

NAMED WOMAN OF INFLUENCE

Whitney Croxton, Trailer Bridge’s Director of Marketing, was named a 2023 WOMAN OF INFLUENCE BY THE JACKSONVILLE BUSINESS JOURNAL!

In March, Whitney attended the Women of Influence luncheon with fellow team members from the Trailer Bridge team, where she and other local women were honored for their professional accomplishments.

TB Celebrates Women in Shipping

The Puerto Rico Shipping Association recently hosted an event to honor the women in the shipping industry on the island. Edgar Perez and Rey Ortega escorted the ladies of Trailer Bridge PR to the celebration.

Thank you to all the ladies in TB Nation for making it happen everyday!

ANNUAL BRANCH MANAGER’S MEETING

We recently hosted our annual Logistics Branch Manager Meeting in Jacksonville, FL, bringing leaders together to talk about the year ahead, our growth goals and to spend some much-needed time together.

Despite a slow start to 2023, the company still has big plans for growth in all areasnumber of employees, customers, service offerings, and team development in the year ahead.To support these efforts, discussion included how managers and the company as a whole can support the professional growth of TB team members – whether through training and development opportunities or just pushing them to step outside their comfort zone – as well as the ongoing Mastermind implementation.

“We want to give individuals the opportunity to run with their career here at Trailer Bridge,”

- Eric Masotti, President of Logistics

SALES TIP OF THE MONTH SALE OF THETHE SALE TIP MONTH SALES TIP OF THE MONTH

5

TIPS FOR TOP PERFORMING SALES PEOPLE

1 Prospect and build your pipeline 24/7. Listen to your customers more than you talk to them.

2 Seek to help people, don’t just sell to them.

3 Build long lasting relationships with your customers.

4 Work hard AND smartdon’t choose just one.

5

Bonus tip: Stand out - Wear bright shoes! CCO Jeff Vaughn at a recent tradeshow

TRADESHOW ROUNDUP

Teams represented Trailer Bridge at tradeshows across the country this past month and shared how we ‘Make it Happen’ with potential customers in various industries we serve.

SALE THETHE SALE

Account Manager Adam Baltzell (R) and Director of LTL Brad Young attended SNAXPO23 in Orlando, FL, where they shared bite-size pieces of info about TB’s logistics solutions – fit for any size snack supply chain.

Intermodal Sales and Ops team

Evelyn Tadlock and Clay Poole attended the International Roofing Expo in Dallas, TX where they networked with suppliers in the global roofing and exteriors industry. The duo has already landed new biz and connected with several prospects.

L.A. Branch Manager Laura Johnson and Rayne Price, L.A. Sales and Ops, represented Trailer Bridge at the Natural Products Expo West in Anaheim, CA where they met with companies in the natural health, beauty, and food industry.

TB LEADERSHIP NAMED TO

TB EXECUTIVES NAMED TO 2023 PROS TO KNOW LIST

Congratulations to CEO Mitch Luciano, Chief People Officer Indie B. Bollman and Chief Commercial Officer Jeff Vaughn on being named a Pro to Know by Supply & Demand Chain Executive publication. The recognition honors their innovations and contributions that have made a lasting impact on the supply chain industry.

Read more about their award-winning accomplishments here.

ANN PHELPS

Tells Her Story

After being with Trailer Bridge for more than two decades, Ann Phelps was recently promoted to Vice President of Customer Experience for the Ocean Division.

In our new video, Ann tells her story of growth at Trailer Bridge, where she started as a temporary employee in 1999 and now oversees three teams – Customer Experience, Pricing, and Support Services. Watch her story here.

EMPLOYEE NEWS

We wish a lifetime of happiness to Wyatt Mitchem and his wife Ariel who were married February 25, 2023.

Congratulations to Jamie Weeks and his wife Tamara on the birth of their baby girl, Kathalani Evalyn Fay Weeks, born on March 3, 2023.

New Quarter, New Theme!

Thank you to everyone who participated in TBWell’s Q1 activities centered around Physical Wellness. As we head into Q2, we have a fresh new theme –Financial & Intellectual Wellness!

Click the TBWell logo to view all upcoming events. Don’t forget, you must participate in all TBWell events to be entered for the quarterly prize drawing.

Filling the Pantry at Ronald McDonald House

CONGRATULATIONS!

TO OUR Q1 TBWELL PARTICIPATION WINNER FOR ATTENDING ALL TBWELL ACTIVITIES

TB is proud to serve Ronald McDonald House Charities and donate goods to stock the pantry every month for families with children undergoing medical treatment in Jacksonville, FL.

SIMON TRAINING AND DEVELOPMENT

BECKY

In the coming year, we are excited to expand our efforts to serve even more Ronald McDonald House locations near Trailer Bridge offices across the nation. If your branch is interested in supporting a location near you, please reach to the TBGives team so they can get you set up with everything you need.

Get Involved at Your Branch

We want to spread the love across TB Nation! If your branch wants to participate in TBGives and has ideas to give back to your local community, let us know so we can make it happen.

Contact:

Jacksonville team enjoying smoothies!

Ashley Waugh , Cici Sanchez or Jennifer Gutierrez and they will get you set up!

TB Supports Tom Coughlin Jay Fund Foundation

Trailer Bridge was proud to support the Tom Coughlin Jay Fund Foundation by sponsoring this year’s Wine Tasting Gala, to serve families in our community tackling childhood cancer.

Lead Spot Bonus Program

For employees not already subject to an incentive plan, this program allows you to earn a one-time spot bonus of $250 for a new lead you bring to TB that ultimately ships with us within six months. Eligible employees can submit one lead per week through the submittal portal managed by the Marketing team.

Details on the Sales Referral Spot Bonus Program process, eligibility, lead submittal link, and more can be found in Paycom via the Sales Lead Incentive Acknowledgement document.

If you are interested in participating, a signed acknowledgement of the program must be completed prior to submitting a potential lead. To sign the acknowledgment in Paycom, click here

To submit your lead once you have signed the acknowledgement, visit this link , or find it on The BRIDGE under quick links.

For any other questions on the program, please contact Kimberly O’Sullivan kosullivan@trailerbridge.com.

Glossary Term of the Month

FCL (Full Container Load) refers to when shippers are shipping cargo that takes up the space of a full 20’ or 40’ ocean container.

LCL (Less Than Container Load) refers to shipments that require less space than a full 20’ or 40’ container. These smaller shipments are consolidated inside with other LCL shipments in the same container before being loaded on a ship for transport.

1 Kelly Muhlhan

2 Maggie Cabera

3 Landon I Silguero

4 Jacob Mckee

7 Melvin Rivera Rodriguez

7 Kyle Olsen

7 Cici Sanchez

8 Salvador Pons

8 Mark Jolliff

10 Samantha Gurliaccio

13 Lindsay Blair Brunson

CAREER OPPORTUNITIES AT TRAILER BRIDGE!

Trailer Bridge is growing and with that comes opportunities to grow YOUR career! There are currently several opportunities available for you to make a move within the company or refer a connection to TB.

HERE ARE A FEW OF THE CURRENT POSITIONS:

Logistics Sales And Operations Representative Manager, Government Business Development & Operations Assistant Controller

Find all open opportunities on our Careers Page Reminder! Any non-leadership or non-director Trailer Bridge employee that refers a new hire will receive a...

$500 REFERRAL BONUS!*

*Please remember to always notify your current supervisor prior to your referral’s application. The new hire must be employed for a minimum of 120 days for you to qualify for the bonus.

TB12 OF THE MONTH

“It takes courage to create a meaningful life of integrity. It also requires good company. And practice.”

— Shelly Francis

JESSICA FIELDS Division Controller

RYAN HUNTER Senior Accountant

LAURA PEDERSEN Talent Acquisition Specialist

JENNY LEWIS Executive Operations Manager

TONY KVASNICKA VP, Ocean Operations

Controller

CARLOS MORALES

Carlos was once again unanimously nominated by both Truck Operations & Safety team, which is a testament to the admiration and respect he has earned from us. His overall dedication to TB and our Customers is second to none. He takes great pride in his Safety record as well as helping educate less experienced drivers. Always the optimist, He looks for the positive when in a negative situation and wears it with a Smile. When asked to assist others, you already know His answer. Always Yes.

DON’T FORGET TO FOLLOW TRAILER BRIDGE!

WHAT DO YOU THINK?

The Marketing Team wants your feedback, suggestions or stories for next month’s Bridge Please send to @Group–Marketing

PIC OF THE MONTH

There is a lot of visual talent at TB, and we want to showcase your skills! We would like to feature a TB “Pic of the Month” submitted by a TB rockstar. Please send to @Group–Marketing