SSC Onboarding Journal 04 - 07 by tracykimberley

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My Onboarding Journal Guide 2 - SSC Team Member – 04 to 07 Name:

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Table of Contents

CONTENTS

04 Building Brilliance

Weeks 2 – 4

05 Polished To Perfection

End of Month 1

06 Setting Deeper Roots

End of Month 2

07 Ready To Sparkle

End of Month 3

SECTION

For an editable version of this booklet please click here

04 Weeks 2 – 4

Building Brilliance

Contents Weeks 2 - 4 

Complete Brilliant Beginning Learning Path in Inspire Academy



Goals for weeks 2 to 4

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Key people to meet and why

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Store visits

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Observation Notes From Store Visits

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Manager check in template (Week 2 and Week 4)

into your role. Covering Weeks 2–4 and the end of Months 1, 2 and 3, this book provides simple check-in templates to guide conversations with your manager, buddy, and L&D. These check-ins are designed to help reflect on progress, address any questions, and make sure you’re feeling confident and supported as you continue your journey at Signet. A map of your onboarding journey can be found here (will link to hub).

This next stage of your induction focuses on ongoing support as you settle

Complete Brilliant Beginning Learning Path in Inspire Academy To help you settle into your role and understand more about our ways of working, we’ve created a series of essential eLearning modules hosted on Inspire Academy. These bite-sized sessions are designed to give you the knowledge and confidence you need to navigate your new environment, covering key topics such as our systems, policies, compliance, and core values. Head to Inspire Academy via the hub.

04 Please ensure you complete all assigned onboarding modules by the end of Week 2. If you experience any issues accessing the content, speak to your buddy or contact the L&D team for support.

Goals for Weeks 2-4 OPTIONAL RESOURCE Here are the types of goals you may want your new starter to set — grouped into categories, with examples. 1. Learning Goals To deepen understanding of systems, processes, and products.  Shadow 2–3 colleagues in different departments and write up key learnings  Understand how reporting works and run a basic report by Week 4  Learn how [internal systems] support business operations  Complete 100% of assigned e-learning modules

To build a strong internal network and feel part of the team.  Have an informal coffee chat with at least 3 team members outside of your immediate team  Meet with your buddy weekly and check understanding of internal tools  Introduce yourself to key contacts in [X departments] and ask about how they support your function 3. Performance Goals To start owning tasks and contributing meaningfully.  Take on and complete a small project or task independently  Observe store/department performance and report 3 observations or ideas  Begin contributing to team meetings with updates or questions 4. Cultural/Behavioural Goals To embed values and behaviours aligned with company culture.  Demonstrate company values in your work – reflect with your manager how you’ve done this  Give feedback or praise to a colleague via the recognised channel  Share a reflection in your first team meeting about what you've learned so

2. Relationship Goals

Goals for Weeks 2-4 – A Template OPTIONAL RESOURCE Learning Specific Goal

Deadline

How Will I Measure Success

Progress Notes

Deadline

How Will I Measure Success

Progress Notes

Deadline

How Will I Measure Success

Progress Notes

How Will I Measure Success

Progress Notes

Relationships

Specific Goal

Performance Specific Goal

Cultural/Behaviour Specific Deadline Goal

Store Visits Visiting our stores provides new SSC team members with a valuable opportunity to:  Understand the customer experience first-hand  Observe how our values and brand standards are delivered on the shop floor  Build empathy and insight into the challenges and successes our store teams face

Visit Element

Purpose

Pre-Visit Briefing

Meet with your manager to discuss the purpose of the visit and any key areas to focus on (e.g. customer journey, operations, staffing).

Meet the Store Manager

Introduction and Q&A – get a feel for the store’s priorities and team dynamic.

Store Tour

See the layout, back workspace, break areas, stockroom, tills and customer areas.

Observe Customer Interactions

Observe how team members greet customers, handle queries, and maintain service standards.

Shadow Key Roles

Spend short periods with team members in roles relevant to your function. E.g. stock handling, repairs, sales support.

Reflection Time

Note key insights, surprises, and questions you’d like to follow up on.

Thank the Team

Always take time to thank the store team for their time and insight.

 Connect your role to the front-line team’s day-to-day needs

Observation Notes From Store Visits – A Tracker

Date

Store Visited

Key People Met

Observations & Insights

Follow-Up Actions

Month 1 Check In

Polished to Perfection

Contents End of Month 1 

Self assessment worksheet (confidence in role, L&D progress)

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Manager Check In and Feedback

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Celebrating 30-day achievement

End of Month 1: Reflection and Progress

it's time to reflect, celebrate, and look forward. This final part of your first-

At the end of your first month, you've achieved some great milestones, now phase onboarding is designed to help you and your manager assess far.

progress, identify areas for further support, and mark your achievements so

End of Month 1 Self Assessment Worksheet OPTIONAL RESOURCE Employee Name

Role

Start Date

Check In Date

Manager

Buddy

Part 1. Confidence in Role Rate how confident you feel in the following areas of your role. Use the scale: 1 = Not at all confident | 3 = Somewhat confident | 5 = Very confident Area

Rating (1 – 5)

Comments / Examples

Managing my daily tasks and workload

Knowing who to go to for support Communicating with my team

Part 2. Learning and Development Progress “I have completed all required onboarding learning” ☐ Yes

☐ No

☐ In progress

If no/in progress, please explain: What learning or development activities have had the most impact so far?

What areas would I like to develop further in the next month?

Is there any learning content I feel is missing or unclear?

Using job-specific systems or tools

Understanding of my core responsibilities

Part 3. Team & Culture Rate your experience of integrating with your team and Signet’s culture so far. Area

Rating (1 – 5)

Comments / Examples

I feel welcomed and included in my team I understand and align with Signet’s values I feel comfortable asking for help

I’ve had opportunities to build relationships

Part 4. Looking Ahead

One goal I have for the next month:

One thing that would help me succeed further:

One thing I’m proud of achieving so far:

Month 2 Check In

Setting Deeper Roots

Contents End of Month 2  Progress reflection worksheet  Career path check-in  Looking ahead: goals for Month 3  Recommended eLearning modules End of Month 2: Reflection and Progress

At the end of your second month, you’ve built stronger connections, deepened your knowledge, and started to make your mark. This stage of onboarding is about setting deeper roots, reflecting on progress, exploring

career pathways, and broadening your network. It’s an opportunity to look ahead, strengthen your confidence, and continue building the foundations for long-term success.

A note on your probationary period Your end of Month 2 check-in takes place during your probationary period, so it’s worth giving it some thought. The examples you capture in your worksheet – what you’ve achieved, feedback you’ve acted on and any support you’ve asked for – help you and your manager build a clear picture of your progress ahead of your Week 10 readiness checkin. Bring your worksheet along, and if anything is worrying you, raise it now rather than later.

End of Month 2 Progress Reflection Worksheet OPTIONAL RESOURCE Employee Name

Role

Start Date

Check In Date

Manager

Buddy

Part 1. Confidence in Role Rate how confident you feel in the following areas of your role. Use the scale: 1 = Not at all confident | 3 = Somewhat confident | 5 = Very confident Area

Rating (1 – 5)

Comments / Examples

Confidence in using key tools and systems

Relationship building with colleagues

Knowledge of company policies & processes

Understanding of my role & responsibilities

Contribution to team goals

Part 2. Looking Back on Month 2 What were my biggest achievements this month?

What challenges did I face, and how did I handle them?

Time management & organisation

Part 3. Career Path Check-In What aspects of the role excite me most right now?

Which skills do I want to develop further?

Do I feel I have the right support from my manager/team? (Yes/No/Somewhat)

Part 4. Looking Ahead

What additional support, training, or resources would help me?

What are my top 3 goals for Month 3? 1.

2. 3. What one habit or action can I take next month to strengthen my performance?

Part 5. Recommended eLearning Modules on Inspire Academy eLearning Module Recommendation

Can support with…

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Ready To Sparkle

End of Month 3

Contents End of Month 3  90-day review form  Looking back on your first 90 days  Manager feedback  Looking ahead: goals and priorities End of Month 3: Your 90-Day Review

Congratulations! You’ve reached the end of your first three months at Signet, and what a journey it’s been. This final stage of your initial induction is all about reflecting on your progress, celebrating achievements, and

planning for what comes next. Use this review to pause, celebrate your successes, and shape your next

steps. Your feedback is valuable, not just for your own development, but to help us continue improving the onboarding experience for new starters. Please

your

thoughts

this

journal

completing

the

A note on your probationary period Your 90-day review comes as your probationary period draws to a close. Your reflections here, alongside your earlier check-ins, help show how you’ve settled in and the progress you’ve made – so it’s worth bringing this form to your probation review conversation. In line with our ‘no surprises’ approach, anything discussed at your review will already have been raised with you.

Onboarding Journal Feedback form.

90-Day Review Form OPTIONAL RESOURCE Employee Name

Role

Start Date

Check In Date

Manager

Buddy

Part 1. Confidence in Role Rate how confident you feel in the following areas of your role. Use the scale: 1 = Not at all confident | 3 = Somewhat confident | 5 = Very confident Area

Rating (1 – 5)

Comments / Examples

Use of systems and tools

Understanding of my core responsibilities

Team collaboration and communication

Knowledge of company policies & procedures Adherence to Signet Compliance

Part 2. Looking Back on My First 90 Days What am I most proud of achieving?

What challenges did I face, and how did I handle them?

What new skills or knowledge have I gained during my onboarding?

Part 3. Managers Feedback Strengths observed:

Areas for development:

Support and resources needed:

Key goals and priorities:

. Part 4. Looking Ahead

3. Learning & Development Focus Areas:

Additional Comments:

Signed Off By Employee Signature Manager/Buddy Signature