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1st Call Car Parts Brochure

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BUILT FOR THE AFTERMARKET. DRIVEN BY RESULTS.

We help motor factors and independent garages across the UK grow with marketing that delivers measurable results.

From brochures and social media to full digital campaigns, our work is built around your industry, your customers, and your commercial goals.

• Brochures Print and Digital

• Social Media Management

• Campaign Strategy

• Digital Marketing

• Content Creation

• Photography and Video

BOOK YOUR FREE MARKETING AUDIT

Speak to Andy 07508 242 041 | andy@tpg.media

DRIVEN BY SERVICE.

BUILT ON TRUST.

INDEPENDENT MOTOR FACTOR DELIVERING QUALITY PARTS WITH DEPENDABLE, HANDS-ON SERVICE.

Established in 2004, 1st Call Car Parts Ltd has built a strong reputation as a trusted, independent supplier of automotive parts for both trade and retail customers.

Based in Great Yarmouth, the business combines decades of hands-on experience with a straightforward, customer-first approach. From sourcing quality components to delivering them quickly and reliably, every part of the operation is built around keeping garages and customers moving.

With strong local roots and long-standing relationships across the region, 1st Call Car Parts continues to grow through consistency, reliability, and a genuine commitment to service.

LEADING FROM THE FRONT

HANDS-ON LEADERSHIP SHAPED BY EXPERIENCE, ACCOUNTABILITY, AND TRUST.

Stepping into the role of Director after more than 14 years within the business, leadership has been shaped through both experience and challenge.

The approach is simple - stay involved, stay accountable, and lead by example. Whether working directly with customers or supporting operations behind the scenes, being present is key to maintaining standards and building trust across the team.

Respect is earned through action, not position.

VALUES THAT GUIDE EVERY DECISION

A strong work ethic and commitment to doing things properly sit at the core of the business. Every decision is guided by a simple principle treat customers the way we expect to be treated.

STRENGTH IN TEAM AND FOCUS

In a competitive market, success comes from staying focused on what matters - delivering reliable service and real value.

A close-knit team and clear priorities ensure consistency every day.

FROM HUMBLE BEGINNINGS TO LOCAL LEADER

A JOURNEY SHAPED BY RESILIENCE, SMART DECISIONS, AND STEADY GROWTH.

Founded by Mandy and Martin, the business has grown through a combination of hard work, adaptability, and a clear understanding of what customers need.

Early challenges, including financial pressures and operational hurdles, helped shape a more focused and resilient approach. Key decisions - from refining delivery areas to relocating to a more prominent site played an important role in strengthening the business and improving service.

Today, that same mindset continues to drive steady, sustainable growth.

Smart decisions turned challenges into long-term growth.

INDEPENDENT, EXPERIENCED, RELIABLE

POWERED BY STRONG PARTNERSHIPS

As an independent motor factor, the business benefits from flexibility in sourcing and strong supplier relationships.

With over 70 years of combined team experience and exceptionally low staff turnover, customers benefit from consistency, familiarity, and trusted support.

As a member of the United Aftermarket Network (UAN), 1st Call Car Parts has access to leading OE and aftermarket brands, competitive pricing, and reliable supply chains.

This ensures customers receive quality parts quickly and consistently.

MEETING DEMAND WITH QUALITY PARTS

A COMPREHENSIVE RANGE SUPPORTED BY EXPERT KNOWLEDGE AND RELIABLE SOURCING.

From everyday service items to more specialised components, 1st Call Car Parts supplies a wide range of quality parts to meet the needs of modern vehicles.

High-demand categories include braking systems, filters, and an increasing number of engine components such as timing chains and DPF-related parts. As vehicles stay on the road longer, demand continues to grow for dependable, well-sourced parts.

EXPERTISE YOU CAN RELY ON

Ongoing training and close collaboration with suppliers ensure the team stays up to date in a constantly evolving industry.

When answers aren’t immediately available, they’re sourced quickly - ensuring customers receive accurate advice and dependable support every time.

FAST DELIVERY. RELIABLE SERVICE.

SAME-DAY SOLUTIONS DESIGNED TO KEEP GARAGES MOVING.

Operating within a focused delivery radius allows for fast, efficient service when it matters most.

Whether supporting busy garages or helping customers in urgent situations, responsiveness and reliability remain at the core of the business.

Keeping

garages productive and customers moving.

A CULTURE BUILT ON SUPPORT

A TEAM FOCUSED ON DOING MORE, EVERY DAY.

The business is built on a culture of teamwork, reliability, and a willingness to go the extra mile.

From day-to-day support to urgent requests, the team works together to find solutions and keep customers moving.

GOING ABOVE AND BEYOND

Going the extra mile.

Whether it’s sourcing parts at short notice or helping customers in unexpected situations, the team takes pride in solving problems and delivering when it matters most.

OUR BRANDS

Reliable parts. Fast delivery. Expert support when it matters.

• Same-day delivery across the region

• Wide range of quality parts

• Trusted brands and supplier network

• Knowledgeable, friendly team

TRUSTED BRAND PARTNERS

1st Call Car Parts

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