Townsville North Queensland Meeting and Event Planners' Guide

MEET TOWNSVILLE North Queensland

Meeting and Event Planners’ Guide

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Townsville Meeting and Event Planners’ Guide This Meeting and Event Planners’ Guide has been prepared

by Townsville Enterprise, North Queensland’s registered Economic Development Organisation, Tourism Organisation and Convention Bureau.

Townsville Enterprise Limited Address PO Box 1043, Townsville QLD 4810 Phone +61 7 4726 2728 Fax +61 7 4726 2700 Email tel@tel.com.au Web www.townsvilleconventionbureau.com.au www.townsvillenorthqueensland.com.au www.townsvilleenterprise.com.au

Front cover feature image by Megan MacKinnon Delegates performing Reef Health Assessment Training at Reef HQ Aquarium. Refer to the Corporate Social Responsibility section of this book for more information.

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Townsville North Queensland

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Access Townsville Digital Townsville Future Townsville Eventful Townsville Industry Links

058 059 060 061 062 063 064 Convention Bureau Services 065 016 Queensland Mining Industry Health & Safety Conference 066 068 018 LIVEXchange 2013 069 020 2013 Australian College of Neonatal Nurses Annual 070 Conference and Ethical Dilemmas in Neonatal Care 071 Symposium

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Corporate Social Responsibility Caring for Country Wildlife Conservation Citizen Science Leaving a Legacy Green Checklist Venues and Accommodation Venues and Accommodation Index Townsville Civic Theatre Riverway Precinct Jupiters Townsville Hotel & Casino Townsville Entertainment & Convention Centre Rydges Southbank Townsville Mercure Townsville The Brewery – The Banquet Centre Holiday Inn Townsville JAM Corner Grand Hotel Townsville Quest Apartments Peppers Blue on Blue Resort Magnetic Island Oaks Gateway on Palmer Metropole Hotel / Oaks M on Palmer Reef HQ Aquarium Seagulls Resort Hotel Ibis Townsville Museum of Tropical Queensland The Burdekin Shire The Hinchinbrook Shire The Charters Towers Region

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Event and Outdoor Spaces Billabong Sanctuary Reid Park Townsville RSL Stadium SeaLink Queensland Private Charters 1300SMILES Stadium The Quarry Murray Sporting Complex Flinders Square and Victoria Bridge Botanic Gardens Strand Park Jezzine Barracks Townsville Sports Reserve The National Trust Heritage Centre Support Services Offsite Caterers – Roux Blond Creative Catering Event Production – Dreamweavers Event Productions Visitor Services Corporate Gift Support Services Listing Townsville North Queensland Incentives Access All Areas Food and Wine Indulgence Special Places in Nature Tropical Island Hopping Legendary Leaders Wine and Dine in Townsville

096 Restaurant Listing 097 Restaurant Map

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Pre and Post Touring Townsville North Queensland Magnetic Island North Queensland Great Barrier Reef Marine Park Paluma and the Northern Beaches Hinchinbrook Shire North Queensland Burdekin Shire North Queensland Charters Towers and Ravenswood

This document is compiled by Townsville Enterprise. Every care is taken to ensure that content is current and factual at the time of release (January 2014). Townsville Enterprise takes no responsibility for errors, changes or omissions.

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Welcome

Welcome to the Townsville Events and Meeting Planners Guide.

I invite you to come to Townsville – the best part of the best country in the world! Our regional city is unique, located on the northern coast of Queensland in easy reach of two World Heritage listed areas: the Great Barrier Reef Marine Park and the Wet Tropics. Together with these wonderful natural attractions, our regional city offers venues, accommodation and entertainment facilities and experiences to meet your conference and convention needs, and rival those of any capital city.

Townsville has established itself as the events capital of northern Australia, showcasing major events such as the Townsville 500 V8 Supercar race, the Australian Festival of Chamber Music, national and international cricket and rugby league games, together with hosting major triathlon and running festivals. Coupled with more than 300 days of sunshine a year – and our iconic Strand beachfront, Castle Hill and Riverway amenities – Townsville has something to capture everyone’s interest.

Our wonderful restaurants and cafés will entice all with local and international flavours which can be savoured with breathtaking views of the Coral Sea and Magnetic Island. Ripe for exploring, Townsville is blessed with public art galleries, entertainment centres and theatre facilities which regularly host national and international exhibitions and shows.

Our proximity to the Great Barrier Reef and the magnificent Reef HQ Aquarium and the Museum of Tropical Queensland offer

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visitors an accessible and educational insight into the marine and tropical environments we enjoy. A short 20 minute ferry ride offers visitors and conference delegates the opportunity to visit and stay on Magnetic Island, recognised internationally for its biodiversity, tropical landscape and environmental feature.

Home to 4000 local residents, Magnetic Island hosts a range of accommodation facilities and tourism services that are sure to meet the demands of conference and event organisers.

Just an hour’s drive away, delegates and visitors have the opportunity to experience the rainforest at Paluma, our ‘Village in the Clouds’ in the World Heritage listed Wet Tropics, visit the gold mining heritage town of Charters Towers, or call in to the bountiful Burdekin to see the sugar cane and agricultural industry at work.

Whatever the size of your event or conference, the Townsville Enterprise Convention Bureau will work with you every step of the way to offer a marvellous range of venues, locations and day trip options and deliver an event your clients and delegates will long remember.

I commend this Townsville Events and Meeting Planners Guide to you, and I look forward to welcoming you to PRINCIPAL PARTNER Townsville very soon.

Cr Jenny Hill Mayor of Townsville

Welcome to Townsville North Queensland, gateway to the World Heritage listed Great Barrier Reef, tropical islands, wet tropics rainforests, national parks, wetlands, and historical, military and outback experiences.

A spectacular destination to explore, Townsville is the largest city in Northern Australia, with a population approaching 200,000 and a strong and diverse industry base supporting the Regional economy.

With a booming agricultural region, the largest military base in Australia, the only tertiary hospital in North Queensland, the State’s third largest multi-cargo port and the home of world class research centres in the marine sciences field, Townsville offers unique opportunities to link your event to sought after speakers, research, field trips and case studies.

The industry linkages are second to none, the landscapes and touring opportunities are remarkable and Townsville offers an array of event venues and support services.

Whether you are seeking a small and intimate space, an open outdoor dining option or high tech conference venue, the Townsville Enterprise Convention Bureau can assist you in finding the perfect venue and services to fit your requirements.

provide a unique team building and networking experience, The Townsville North Queensland Region offers a portfolio of ‘hands-on’ Corporate Social Responsibility (CSR) Programs for your conference delegates to tap into. Help to restore and enhance fragile ecosystems, help protect Australian wildlife, be a part of citizen science and make a real difference to conservation, or leave a legacy and make a contribution to the Townsville community that will remain long after the delegates return home. Together with the Townsville community, The Townsville Enterprise Convention Bureau has developed a number of CSR Programs to fit with your program, budget and PR strategy.

As you plan your next event or conference in Townsville I encourage you to contact the Townsville Enterprise Convention Bureau for the local insights, advice and to assist in making your next North Queensland event a resounding success.

I look forward to welcoming you and your delegates to Townsville North Queensland in the near future.

David Kippin Chief Executive Officer Townsville Enterprise Limited

In Townsville we understand that conferences are more than just a few presentations and workshops. Conferences are a conduit to learning, to networking and to increasing the profile of your company, association or group. To give your next conference an edge, help build your conference reputation, give back to the community and greater environment and

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The Strand, Townsville by Megan MacKinnon

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Townsville North Queensland Townsville in North Queensland is a tropical destination with all the benefits of a metropolitan city. As the largest city in Northern Australia and approaching a population 200,000 people, Townsville is a vibrant precinct with more than 8,000 hotel beds, 700 dining outlets, unique retailing, spectacular events and a diverse range of tours and attractions.

As the gateway to the World Heritage listed Great Barrier Reef, tropical islands, wet tropics rainforests, national parks, wetlands, and historical, military and outback experiences, Townsville North Queensland offers something for everyone.

With a strong economic base and diverse industry sectors, Townsville North Queensland offers great industry linkages and field trip opportunities for conferencing and trade

Townsville Marina by Tracey Harrison-Hill

expeditions. Townsville offers an ideal strategic location to leverage from renowned academic professionals, key industry leaders as well as opportunities to learn from and discover industry leading research centres, projects and operations.

Townsville North Queensland is a modern city which retains its local character indicative of the ‘Real Australia’ the world has come to love. Enjoy the beautiful North Queensland weather with an array of outdoor venue spaces; impress your delegates with contemporary and unique conference facilities; showcase your company’s goodwill and tap into Townsville’s Corporate Social Responsibility programs, look after and reward your employees with world class incentive programs and relax after a long day at one of the city’s fine dining restaurants or with a walk along a spectacular beach front.

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Access Townsville With over 25,000 airline seats weekly, it has never been more convenient to access Townsville North Queensland. Each year Townsville welcomes over 1.6 million passengers with the major airlines including: QANTAS, Jetstar, Virgin Blue, Regional Express Australia (REX), AirNorth and QantasLink.

Townsville Flight Map Darwin Cairns

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Townsville Airport is located only 10 minutes from the city with a number of different transport options available. Con-X-ion Airport Transfers offers a direct service from the Airport to your hotel for approximately $10 each way. Con-X-ion Airport Services can be booked online or at the tour desk. They offer group options for conference and event organisers and provide a cost effective, reliable and courteous service. Taxis and car hire options are also available at the airport terminal.

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Future Townsville City Arcade Townsville – Estimated completion 2014 City Arcade is a dynamic, mixed use development located in the heart of Townsville’s CBD. This modern day-to-night centre offers a mix of shopping, dining, services, retail and office space catering to city workers, residents, visitors and tourists alike. The re-imagined design celebrates the modernist 1960’s architecture of the original building and seamlessly merges Townsville’s tropical outdoors with a contemporary garden interior. This catalyst project is a significant milestone in the rejuvenation of the CBD as a thriving city centre.

Flinders Street East Redevelopment – Complete Flinders Street has become Townsville’s premiere strip right in the city heart. After a $56 million redevelopment, Townsville’s oldest shopping street has been revitalised and is growing its

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Verde on Flinders Street by Megan MacKinnon

reputation as a centre for fashion, food and atmosphere. The new look includes cafés, an alfresco feel and Flinders Square.

Jezzine Barracks – Estimated completion March 2014 The Jezzine Barracks Redevelopment is to become a valuable public asset for the people of Townsville as a major heritage and community site and is planned for opening in early 2014.

The funding partners, Townsville City Council, Commonwealth Government and Queensland Government are cooperating with the Jezzine Barracks Community Trust to deliver this pivotal project to Townsville’s community with a total project value of $40 million. The site will include walkways, interpretive facilities, waypoints and lookouts to showcase the rich indigenous and military history in the area. Furthermore, a large parade ground will double as an event lawn and an amphitheatre will also be available for hire and use during events.

Mantra Group – Estimated completion 2015 Mantra Group will open a new 185-room hotel in Townsville in 2015 as part of a restaurant and leisure precinct planned for the city’s CBD. Mantra Townsville will also have extensive conferencing facilities for up to 500 delegates, from boardroom style rooms for smaller groups through to large conference venues. The hotel rooms and suites will offer contemporary style and comfort as well as a convenient location for both corporate and leisure guests. Leisure facilities will include a pool, gym and spa.

The $25 million project will also feature conference facilities, swimming pool, on-site gym, café and car parking.

Wharf 10 Quayside Terminal – Complete In October 2013, Townsville Port launched the $85 million Wharf 10 Quayside Terminal, built to accommodate cruise, military and commercial vessels. The Terminal also doubles as an iconic event space with spectacular views overlooking Cleveland Bay to Magnetic Island.

Quest Townsville on Eyre – Estimated completion late 2014 Late 2014 will mark the completion of a new Quest property on Eyre Street in Townsville’s CBD. Upon completion the property will feature 88 studio, one, two and three bedroom apartments.

Quayside Terminal by Melissa Van Der Haak

Flinders Street by Megan MacKinnon

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Eventful Townsville Why not align your conference, meeting or incentive trip with one of Townsville’s fantastic events? Cheer yourself hoarse at an NRL match, bask in the sun during Magnetic Island Race Week, be inspired by the catwalk at the Townsville Fashion Festival or wine and dine at a dégustation dinner at one of the many food and wine festivals. Whatever your flavour Townsville’s events can add great value to your conference or incentive group year round.

National Sporting Teams Townsville offers three national sporting teams; the North Queensland Cowboys (Rugby League), the Townsville Crocodiles (men’s basketball) and the Townsville Fire (women’s basketball) with home games hosted in Townsville through the season and corporate hospitality available.

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NQ Cowboys | Australian Festival of Chamber Music

Townsville 500 V8 Supercars Get track side and be part of North Queensland’s biggest sporting event as the Townsville 500 V8 Supercars hit the track in July each year.

Australian Festival of Chamber Music Held annually in July/August, the Australian Festival of Chamber Music was established to enhance the cultural environment of North Queensland by presenting internationally acclaimed classical musicians to audiences from Townsville, around Australia and overseas. The natural beauty of Townsville and the North Queensland Region in winter, along with its friendly people, wonderfully temperate weather and tropical ambience provides a unique backdrop for the Festival’s concerts and events.

Magnetic Island Race Week

Troy Dunn PBR Invitational

A highlight of Queensland’s Season of Sailing circuit, Magnetic Island Race Week, challenges competitors to navigate the beautiful waters around Cape Bowling Green and Magnetic Island in the Great Barrier Reef Marine Park in August/ September each year. When the sailing’s finished enjoy the social side of this event, explore the Island or enjoy some local seafood, fashion and North Queensland hospitality.

One of the greatest bull riding events in Australia brings all the action, glamour and fanfare of the toughest sport on dirt to Townsville North Queensland. It doesn’t matter if you are a seasoned ringer or a complete city slicker, the PBR caters for everyone. Dust off your Akubra and join in on the action.

Sensation Food and Wine Festival

This three day festival showcases local designers as well as cutting edge fashion from across the globe in some of Townsville’s most iconic locations. Experience the talent and innovation that North Queensland offers within the beauty and fashion industry.

One weekend, two special events! The Sensation Food & Wine Festival is a two day epicurean festival featuring the best of North Queensland and brings together the talented chefs of Townsville and over 80 wines.

Townsville 400 V8 Supercars

Townsville Fashion Festival

Magnetic Island Race Week | Troy Dunn PBR Invitational

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Industry Links ‘Townsville is unlike any other city in Australia. No other city of comparable size has quite the connection into the future prosperity of the Australian nation as does Townsville.’

– Bernard Salt (leading Australian advisor on demographic trends)

Townsville North Queensland offers a diverse, resilient and prosperous economic base that thrives on growth. Townsville is the key economic hub for North Queensland, with one of the fastest growing economies in Australia and has more than doubled its Gross Regional Product over the past decade to an estimated $13.37 billion. Currently there is over $54 billion worth of projects in the pipeline within the Townsville Region, assisting in maintaining this continued growth.

Public Administration and Defence Townsville North Queensland is Australia’s largest military city with over 7,000 personnel working from Lavarack Barracks.

Townsville has the largest government sector in Queensland outside of Brisbane with 17,000 government employees working across local, state and federal agencies according to the 2006 Census.

Sustainability and Innovation According to the Australian Conservation Foundation, Townsville is the fourth most sustainable city in Australia, scoring well on transport, biodiversity, health, employment and household debt. North Queensland is quickly becoming a powerhouse in sustainable, best-practice tropical expertise and design. Encompassing a range of vital industries from architectural design and engineering to research and medicine, North Queensland companies are becoming leaders in their chosen fields.

Key Sustainability Projects for Townsville North Queensland •

T ownsville Solar Cities: Townsville is one of only seven cities worldwide to be chosen to be part of the $94 million Australian Government Solar Cities initiatives. The program is led by Ergon Energy and works with local government, industry and the community to cut greenhouse gas emissions by more than 50,000 tonnes over seven years.

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• Campus District Cooling System: James Cook University is leading the way in energy efficient practices through its award winning ‘Campus District Cooling’ (CDC) system. The system is the largest in the Southern Hemisphere and reduces energy consumption during peak times by up to 40%.

• IBM Smarter Cities Challenge: In 2011 Townsville received an IBM Smarter Cities Challenge Grant that provides the city with access to IBM experts who assist in recommending technologies to enhance efficiencies throughout the city.

Health Services The Townsville Hospital is acknowledged as the primary health service hub for the Townsville Northern Queensland Region.

Townsville offers both public and private hospital options, providing the very latest in cardiac, obstetric, gynaecological, paediatric, neurosurgical, orthopaedic, cancer, mental health, neonatal, allied health, anaesthetic and intensive care services.

The Townsville Hospital is also the major teaching hospital for James Cook University’s School of Medicine, Nursing and Allied Health and for the Barrier Reef Institute of TAFE. Heavy Industry Townsville North Queensland is a services hub for the north west and north east mineralisation regions with approximately $13 billion worth of mining, construction and infrastructure projects either underway or proposed for the Region. Three major mineral processing plants operate within the Region.

The Port of Townsville is a catalyst and partner in establishing and developing trade within North Queensland and is Queensland’s third largest multi-cargo port.

Agriculture North Queensland offers a booming farming and livestock sector and is recognised as one of Australia’s premier

Rental, Hiring & Real Estate Services 11.9% Public Administration & Safety 11.4 % Manufacturing 10.7 % Health Care & Social Assistance 7.9 % Construction 7.6 % Education and Training 6.0 %

2011/12 Gross Regional Product

by Sector

Transport, Postal & Warehousing 5.3 % Financial & Insurance Services 5.3 % Retail Trade 5.0 % Mining 4.3 % Electricity, Gas, Water & Waste Services 4.1 % Professional, Scientific & Technical Services 3.9 % Wholesale Trade 3.8 % Agriculture, Forestry & Fishing 2.9 % Accommodation & Food Services 2.7 % Information Media & Telecommunications 2.4 % Administrative & Support Services 2.1 % Other Services 2.0 % Arts & Recreation Services 0.7 %

agricultural areas. The Burdekin is one of Australia’s largest sugar cane producing areas, with 80,000 hectares of land dedicated to this crop and cane yields among the highest in the nation. Additionally, the Burdekin harvests one-third of the nation’s mangoes and also produces capsicums, zucchinis, pumpkins, corn, melons and an array of other fruit and vegetables. Charters Towers to the west of Townsville is recognised for its quality beef industry.

Tourism and Events The Townsville North Queensland Region has a strong and growing tourism industry, attracting around 1 million visitors each year and contributing over $600 million to the local economy.

The key drivers for the Region’s visitation are the abundance of natural attractions, proximity to diverse landscapes in smaller regional centres, immersive and hands on educational experiences and an array of both leisure and business events. A majority of Townsville North Queensland’s visitation is domestic however, there is an increasing number of international visitation to the Region driven primarily through the Region’s source markets of New Zealand, UK, Europe and the US.

Marine Science Townsville North Queensland offers access to world class professionals and research centres within the Marine Science field. With the Great Barrier Reef on Townsville’s door step it is home to the headquarters of the Australian Institute of Marine Science and the Great Barrier Reef Marine Park Authority.

Both organisations work to build capabilities in marine biodiversity and work to protect, conserve and develop the Great Barrier Reef Marine Park.

James Cook University James Cook University (JCU) is Australia’s leading tropical research university and is Queensland’s second oldest university with over 19,000 students including 5,600 internationals of more than 100 nationalities. JCU’s main campus is based in Townsville with additional campuses in Cairns, Brisbane and Singapore.

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The Strand, Townsville by Tracey Harrison-Hill

Services The Townsville Enterprise Convention Bureau is a complimentary service that is the first point of contact for meeting planners interested in sourcing information about Townsville North Queensland. The Convention Bureau acts as the facilitator between local conference venues, accommodation houses, service providers and other professional services and offers industry expertise, efficient and effective support for your event. The team at the Townsville Enterprise Convention Bureau can assist with: Bid Preparation Looking for a new destination to host your next event, but not sure where to start? Get the team at the Townsville Enterprise Convention Bureau to complete a fully comprehensive bid document that is aligned exactly to your client’s needs and is professionally presented. Let us do the hard work for you by sourcing quotes, coming up with event venue ideas and sourcing contacts for all your support service needs.

Delegate Boosting The Townsville Enterprise Convention Bureau wants your event to be an outstanding success and will work with you along the way to ensure positive attendance. Whether you need destination content, images or would like assistance with your marketing and promotion strategies, the team can help you every step of the way.

Familiarisation Tours and Site Inspections

in the destination before hosting your event. The team can coordinate a customised site inspection program or you can join in on one of the Bureau’s regular familarisation tours as a qualified buyer.

Events Toolkit The online Townsville Enterprise Convention Bureau Events Tool Kit comprises of promotional collateral, fact sheets and resources to help you attract more delegates to your conference or event. Standard design templates and media release templates are available for download free of charge.

Corporate Social Responsibility (CSR) for Business Events Corporate Social Responsibility within conference programs is a great way to build corporate awareness, give back to the local community and showcase sustainable practices. Let the Townsville Enterprise Convention Bureau package a CSR incursion (bringing programs or activities into your conference venue) or excursion to suit your clients requirements, by providing your delegates with a team building experience that gives back to local initiatives and programs.

Other Programs Whether your client is looking to offer a partner program, pre or post touring program or an industry specific field trip, the Townsville Enterprise Convention Bureau can work with you to develop these programs by using their extensive local networks and expertise.

Townsville Enterprise Convention Bureau can provide the services you need to truly experience and immerse yourself

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Case Study #1 Queensland Mining Industry Health and Safety Conference Held Annually in August Locations: Jupiters Townsville Hotel & Casino, Townsville Entertainment and Convention Centre, The Quarry (Ross River Dam) Delegates: 650 – 800 pax

In August each year, Townsville prepares to host up to 800 delegates for the Queensland Mining Industry Health and Safety Conference. Delegates represent a cross section of those involved in Health and Safety in the mining industry in Queensland. They include mining health and safety officers, government representatives, industry unions, QRC representatives and also trade exhibitors.

The Conference Committee selected Townsville as the host destination due to the Region’s close proximity to the state’s major mine sites. Townsville North Queensland is surrounded by two key mineralisation regions to the north-west and the south-west and is home to three major processing plants. Flyin-fly-out employment is strong within North Queensland and Townsville offers extensive service support for the mining and manufacturing industry. Furthermore, The Port of Townsville is Queensland’s third largest multi-cargo port with a diverse product base and provides key linkage for mining, trade and international exports. Townsville North Queensland also offers access to high quality facilities for conferencing and accommodation, which was essential to hosting such a large group and key in the Committee’s decision to host the event in Townsville.

Professional Conference Organisers, Marion Powell and Robert Seaman, Partners of Acclaim Special Events and

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Dinner Venue: The Quarry at Ross River Dam

Meeting Management have seen Townsville grow during their time of running this and other events and are continuously impressed with the Region’s customer service quality and pre and post touring opportunities.

‘Over the years Townsville has grown and matured in terms of being able to service the Convention Industry. I find the people to be friendly and cooperative and willing to help wherever and whenever they can. It is a great Convention Destination and the close proximity of Cleveland Bay, Magnetic Island and all the wonders of nature is very conducive to holding a meeting in Townsville North Queensland. With the Museum of Tropical North Queensland, Reef HQ Aquarium, The Brewery and Ross River Dam to name just a few, Townsville has a great deal to offer conference delegates,’ said Marion.

For the 2013 conference, delegates had the opportunity to experience one of Townsville’s most unique and awe-inspiring venues, The Quarry at Ross River Dam. Surrounded by the dramatic rock face and overlooking the Ross River Dam, the venue was a spectacular site for an informal dinner during the conference and left delegates with an unforgettable experience.

The Townsville Enterprise Convention Bureau continues to work closely with the Conference Organisers providing assistance in the way of delegate boosting activities and providing connections to the various services that the event requires each year. This significant business event for the Region is a prime example of Townsville’s capacity and potential for successfully hosting large conventions and exhibitions.

Each year the Queensland Mining Industry Health and Safety Conference showcases Townsville’s great collaboration and ‘can do’ attitude, with the conference held across the neighbouring properties of the Townsville Entertainment & Convention Centre and Jupiters Townsville Hotel & Casino.

Additionally, the event draws on some of the great support services the Region has to offer from accommodation properties and exhibition hire though to transportation and offsite venues and Townsville City Council.

Townsville Entertainment & Convention Centre

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Case Study #2 LIVEXchange 2013 October 2013 Location: Jupiters Townsville Hotel & Casino Delegates: 400 pax

400 delegates from across Australia plus international speakers from Europe and Indonesia met in Townsville in October 2013 for the LIVEXchange Conference. It was the first time the whole Australian livestock export supply chain came together since the Exporter Supply Chain Assurance System (ESCAS) was implemented, the system that assures the welfare of animals leaving Australia to overseas markets. The LIVEXchange Conference gives the industry an opportunity for producers, exporters and the wider sector to demonstrate and understand how the sector is changing and also discusses its plans for future change.

As one of the largest cattle producing areas in Australia, the Townsville North Queensland Region was a logical choice for the LIVEXchange organisers due to the relevant industry alignment. With 25,000 seats into the Region weekly, the frequency of flights for delegates was a key consideration and reason for selecting the destination, as well as the availability of appropriate venues and accommodation for the event.

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LIVEXchange at Jupiters Townsville Hotel & Casino

LIVEXChange 2013 opened the conference with a North Queensland style welcome drinks and BBQ, poolside on the Jupiters Townsville Hotel & Casino lawn. With inspiring views across Cleveland Bay it was a great way to break the ice, begin the networking and relax into a jam packed three day conference itinerary.

The program throughout the LIVEXchange Conference included panel sessions, 20 keynote speakers and a trade exhibition. With a versatile venue like Jupiters Townsville Hotel & Casino, delegates were able to move between spaces with ease, enjoy breakout areas for meals as well as relax after conferencing and enjoy the beautiful North Queensland weather and ocean breeze at the outdoor gala dinner.

Event organisers were delighted with the outcomes of the conference and were able to achieve significant media coverage across all mediums including the Australian Financial Review, The Courier Mail and National Rural Media outlets.

North Queensland Cattle by James Lazzaroni

LIVEXchange at Jupiters Townsville Hotel & Casino

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Case Study #3 2013 Australian College of Neonatal Nurses Annual Conference and Ethical Dilemmas in Neonatal Care Symposium August 2013 Locations: Rydges Southbank Townsville, Hotel Ibis, JAM Corner, Reef HQ Aquarium and the Yacht Club Delegates: 130 pax

With the opening of Townsville Hospital’s new state of the art Neonatal Unit, Townsville North Queensland was selected to host 130 delegates at the 2013 Australian College of Neonatal Nurses Annual Conference. The new facility is the only level six tertiary referral centre for newborns in Queensland, north of Brisbane, and provided an ideal industry field trip opportunity for attending delegates to experience firsthand how the unit operates.

To ease into the busy two day conference program and facilitate networking, delegates were able to experience the colours and mystery of one of Townsville greatest assets, The Great Barrier Reef, by hosting the Welcome Reception at the world’s largest living coral reef aquarium and the National Education Centre for the Great Barrier Reef Marine Park Authority, Reef HQ Aquarium. With the support of Reef HQ Aquarium staff, delegates were able to immerse themselves in the displays and learn about the ecology of the Great Barrier Reef through educational tours and small talks.

The plenary sessions for the conference were hosted at Rydges Southbank Townsville, on Townsville’s popular dining and accommodation precinct, Palmer Street. To help break up the sessions and provide new meeting spaces and inspiration for the attendees, breakout sessions were hosted in the

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Plenary Session at Rydges Southbank Townsville

neighbouring properties of Hotel Ibis and in the JAM Corner Function Room. The variety of meeting spaces all located within 20 metres walking distance from the main venue was a huge draw card for conference organisers when selecting Townsville as the destination. Organisers also leveraged from the Region’s great level of expertise using local speakers from within the industry.

Townsville North Queensland was not only an ideal location for meeting and learning, it also offered the delegates the opportunity to have a well-deserved holiday. Pre and Post touring options were quite popular amongst the attendees with the destination offering something for everyone! Townsville gave the event organisers the opportunity to host a conference within an urban centre with delegates still able to discover experiences such as the World Heritage Listed Great Barrier Reef, tropical island, wet tropics rainforest, national park, wetland, historical, military and outback.

various venues and services available, assisted in providing quotations and contacts details, provided advertising and marketing materials to assist with delegate boosting and assisted in securing the local federal member to open the conference.

Across all the venues and accommodation providers used during the 2013 Neonatal Nurses Conference, delegates were impressed with the high quality service and variety of venues and attractions Townsville North Queensland has on offer.

From conception to inception, the conference organisers worked closely with the Townsville Enterprise Convention Bureau to provide a positive experience and successful event for delegates. The Townsville Enterprise Convention Bureau initially hosted the organisers on a familiarisation tour of the Reef HQ Aquarium Function

Rydges Southbank Townsville

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Jupiters Townsville Hotel & Casino

Corporate Social Responsibility (CSR) Situated on the coastline of the Great Barrier Reef and blessed with over 300 days of sunshine a year, the Townsville North Queensland Region offers a diverse range of communities, visitor experiences and natural assets. As gateway to one of the seven natural wonders of the world, the Great Barrier Reef, and the World Heritage listed wet tropics rainforests, coastal and inland national parks, wetlands, islands and beaches, the Region provides a perfect setting for responsible and inspiring conferences, events and business meetings.

Townsville has achieved significant outcomes in the past decade through its sustainability programs as the only Queensland city chosen to be part of the $94 million Australian Government Solar Cities Program. This Program incorporates a range of initiatives that focus on increasing solar energy usage and cutting greenhouse gas emissions by more than 50,000 tonnes.

Townsville North Queensland Region offers a diverse range of opportunities for conference delegates to share their skills and their time to make a difference to the people, the wildlife and the landscape of this extraordinary place.

Townsville has long enjoyed a reputation for providing world leading science, research and education with key research and education facilities such as James Cook University, Great Barrier Reef Marine Park Authority, CSIRO and the Australian Institute of Marine Science to name a few.

The Townsville CSR experiences allow visitors to gain an insight into the various initiatives in Townsville, to learn how to be more responsible citizens and to give back to the Townsville community and its precious environment.

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Caring for Country Learn about the fragility of environment and the cultural and spiritual significance of landscapes and help in restoring and enhancing the resilience of ecosystems.

Aboriginal Land and History Program Duration: Full Day (including travel time) Location: Mungalla Station, 12 km from Ingham Maximum Group Size: 44 people (min. 15) Meals: Lunch can be included upon request (‘Kup Murri’ traditional style underground cooking or Famous Country Style Barbeque lunch) Transport Information: Group Transfer can be organised by the Convention Bureau upon request.

If you are conferencing in Townsville, please consider an estimated travel time of 1.5 hours from Townsville to Mungalla Station

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Meet the Nywaigi Aboriginal people of Mungalla Station – a working cattle property, to learn about the cultural and spiritual significance of Palm Creek and their sprawling wetlands. Take a first-hand look at their biodiversity project addressing the introduced weed problem on wetlands and waterways and participate in tours on the site where you will learn about Nywaigi Aboriginal culture, pioneering history of the European settlers and the Captive Lives story (2–3 hours). Plant native trees and help to restore the health of the precious wetlands of the Nywaigi people (1 hour).

Cyclone Recovery Work Program Duration: 3–4 hours Location: Billabong Sanctuary 17 km South of Townsville Maximum Group Size: 40 people (min. 15) Meals: Morning tea and lunch included Transport Information: Transport from Townsville can be arranged upon request

The 25 acres of tropical bushlands of Billabong Sanctuary provide habitat for a wide range of native animals, birds and reptiles. Billabong Sanctuary suffered heavily from Cyclone Yasi with over 10 acres still closed for site rehabilitation. Start your day with an interactive wildlife experience including feeding of saltwater crocodiles, cassowaries and cuddling a wombat and learn about the impacts of the cyclone on the native fauna at the sanctuary. Be shown the effects of a cyclone through natural bushland area that is closed for rehabilitation and learn about the wildlife that was once part of this half of the park. Help this unique wildlife sanctuary and engage in site recovery activities such as repairing animal enclosures, landscaping, weed eradication or tree planting (1–2 hours). Be rewarded with a home cooked North Queensland BBQ on the edge of the Billabong.

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Wildlife Conservation Learn about local wildlife and its habitat and help in creating, restoring and protecting wildlife habitat.

Caring for Wildlife Program Duration: Half Day or Full Day (program duration can be tailored to your requirements) Location: Various locations around Townsville Maximum Group Size: 40 people (min. 5) Meals: Morning tea and/or lunch can be arranged if required

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Conservation Volunteers can tailor programs for delegates aimed at helping to create and restore habitat for wildlife.

Such programs could involve conservation activities that focus on the wetland habitat of the Town Common, northern beaches coastal habitat or a Great Barrier Reef continental island–Magnetic Island. Focus activities could include marine debris clean ups (Turtle habitat and rehabilitation), restoration of dunes (northern beaches) or bird counts (including brolgas and sarus cranes on the Town Common or black throated finches at Oak Valley). Ranger Dan from Hands On Wildlife can be invited to the site to talk about wildlife habitat and how the conservation work contributes to maintaining it. Delegates will have the opportunity to meet, touch and hold a variety of native animals.

Magnetic Island Habitat Rejuvenation Program Duration: Half Day (including travel time from Townsville) Location: Bungalow Bay Koala Village – Butterfly Reserve Maximum Group Size: 40 people (min. 15)

Bungalow Bay Koala Village, a multi award winning eco tourism resort, works with Townsville City Council to keep the Magnetic Island ecosystem untouched by the introduction of community settlement. Learn all about wildlife habitats and get up close with the unique Aussie animals of Magnetic Island (1.5 hours).

Engage in a hands on land management assessment in the adjacent Melaleuca and Pandanus Forest where you can help with planting trees, weed removal, water course management and pruning (1.5 hours). The forests are home to wildlife such as Koalas, bush stone-curlews and butterflies to name a few and delegate participation helps in maintaining and enhancing the habitat of these endangered species.

Meals: Morning or afternoon tea included; Lunch can be arranged upon request Transport Information: Ferry and Bus Transfer to Bungalow Bay Koala Village Transport can be arranged upon request. Please be advised the ferry trip from Townsville to Magnetic Island takes 20–25 minutes.

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Citizen Science Get involved in conservation sciences and learn how to be a more responsible citizen.

Eco-Catchment Education Tours Program Duration: Flexible ranging from 2–3 hours to a full day depending on Learnscape. Tours can be tailored to your requirements and interests.

Location: Various Learnscapes around Townsville Additional Information: 40 people (min. 5) Transport Information: Transport to the Learnscapes can be organised upon request.

The City of Townsville’s Integrated Sustainability Department, its collaborators and partners offer a range of holistic Sustainability Programs around the Townsville Region and can connect you to global change and real sustainability in practice. Through participating in Eco-Catchment Education Tours (Advanced Ecotourism Certified with Ecotourism Australia) you may discover the hidden world of energy flows in Townsville’s urban environment and follow the water cycle from catchment to coral reef, as well as the wonders of its biodiversity hotspots. You can get involved in a range of activities from useful tree planting to learning about urban ‘blue, not green’ sustainability, building and infrastructure.

Opportunities exist for community based ecological water quality monitoring, aquatic flora and fauna sampling, innovative insight driven building and energy monitoring and measurement, and active thematic interpretation of the local wetlands, waterways, sustainable buildings, rainforests, savannas and coral reefs. Through thematic interpretation, Ecological Learnscapes are introduced and the connections between the built environment and our surrounding natural habitats explained.

There is a variety of Learnscapes to choose from in and around Townsville ranging from waterways, wetlands, islands, creeks and conservation parks to sports stadiums, residential areas, the CBD, an energy substation or City Council among many more. Enquire about the different Learnscapes available and choose the one most suitable for your conference.

By participating in Council’s nationally certified Eco-Catchment Tours, delegates can obtain first hand an appreciation of the work this collaborative community has been doing and become active communicators on it. By learning about tropical ‘blue’ sustainability you will be creating a more sustainable environment for not only the Townsville North Queensland Region, but the whole world.

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Healthy Reef Healthy Future Program Duration: Two Days Location: Reef HQ Aquarium and Great Barrier Reef Maximum Group Size: 20 people (min. 10) Meals: Morning tea, lunch (included) and dinner (optional) Accommodation: Overnight at Reef HQ Aquarium(optional) Additional Information: Transfers from hotels or conference venue can be arranged upon request

Learn how to perform a Coral Reef Health Check!

Day 1: Discover Reef HQ Aquarium’s Turtle Hospital and go on a Reef Diversity and Sustainability Tour where you will learn how staff members keep Reef HQ Aquarium’s living exhibits healthy and how they maintain ‘Living Coral Reef on Land’.

Reef HQ Aquarium is Queensland’s only tourism attraction to be registered as a solar power station. Discover how renewable energy is being used to reduce the Aquarium’s carbon footprint on a tour of the solar power station.

Reef Health Assessment Training The Great Barrier Reef Marine Park Authority’s ‘Rapid Monitoring Program’ is the latest citizen science that enables community members to participate in monitoring the Great Barrier Reef’s health. This program can easily be adopted by people without a scientific background. You will receive inwater training within the Coral Reef Exhibition (the world’s largest living coral reef aquarium).

Perform a Coral Reef Health Check!

Day 2: Put your learnings to practical use on a snorkelling adventure with Adrenalin Snorkel & Dive exploring the Great Barrier Reef whilst helping the Great Barrier Reef Marine Park Authority monitor reef conditions and report on wildlife sightings.

By collecting information on reef health, delegates make a valuable contribution to research needed for reef conservation work. Optional scuba diving can be organised upon request.

Water Quality Science Program Duration: Half Day or Full Day including safety induction (program duration can be tailored to your requirements)

Learn how to apply water quality science on a Catchment Tour and help Townsville Conservation Volunteers care for the creeks on their Creekwatch program. Learn from the experts how to apply conservation science and help with activities such as assessing water quality or monitoring macro-invertebrates and fish.

Location: Various creeks / rivers in the Region Maximum Group Size: 30 people (min. 10) Meals: Morning tea and/or lunch can be arranged if required Transport Information: Transport from Townsville can be arranged upon request

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Leaving a Legacy Make a contribution to the Townsville community that will remain long after delegates have returned home.

Fundraising Speeches Location: Your conference venue Maximum Group Size: Unlimited

The Townsville North Queensland Region offers a range of inspiring keynote speakers from local charities and organisations who can speak about their work at your conference lunch or dinner. By making a financial contribution to their work, you are making a contribution to the Townsville community that will remain long after you return home.

Exemplary speakers include staff from the Townsville Hospital Foundation, Youth with a Mission or James Cook University.

James Cook University (JCU) is one of the world’s leading tertiary institutions conducting nationally significant and internationally recognised research. JCU has developed a Master Class which teaches businesses, government officials, conservation agents and not-for-profits how social marketing can be used as an effective tool for promoting sustainable behaviour change. Learn how to bring about changes in attitudes and behaviour for the social good and support JCU in carrying out research that will assist in driving sustainable behavioural change around the world. Hear how local organisations are using social marketing to achieve sustainable outcomes, such as protecting marine ecosystems.

Townsville Hospital Foundation is a 100% not-for-profit organisation committed to providing the extras that make a difference in the Townsville Health Services District. Learn about supporting services and programs and how your donations help to support these. Funding offers a lifeline to continue vital medical research into areas of great importance to the Townsville community.

Youth with a Mission Medical Ships – Australia (YWAM MSA) is a Christian charity that aims to serve, build, care and connect with individuals and communities. YWAM MSA is implementing programs with its Medical Ship and land based teams in rural Papua New Guinea (PNG) communities to achieve sustainable health improvements, for example by providing people with access to quality health care, food, drinking water and shelter. Learn about the inspiring work of YWAM MSA and support its operations with medical ships in PNG.

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Helping Hands Program Duration: 1–2 hours

Youth with a Mission Medical Ships – Australia (YWAM MSA) is sending its medical ships into regional Papua New Guinea (PNG) where YWAM helps thousands of people who would otherwise have no access to medical help or services. Engage in a team building exercise and help YWAM pack medical kits for its patients in PNG.

Location: Your conference venue Maximum Group Size: 30 people (min. 5)

Food 2 Food – Turn your Food Waste into Fertiliser Minimum Rental Period: Two Days Donation Options: The options for using the biofertiliser produced from your conference are unlimited – Speak to us on how your food waste can contribute to the local community by donating the biofertiliser to community gardens, local farmers or the conference venue gardens to name a few.

Every piece of food we don’t eat is energy wasted to the ecosystem and the economic process that sustains us.

Food waste generates methane and other carbon related emissions irrespective of treatment processes. Reduce your ecological footprint by hiring a Bio-RegenTM mobile unit that will convert the food waste generated during your event into liquid biofertiliser. The Bio-RegenTM technology produces minimal off-gases (independently verified in Scotland) and converts all of the organic material into a soil enhancer, which means none of the final product is disposed of to landfill or elsewhere. The technology working through the Bio-RegenTM unit is manufactured by a local Townsville company and was originally designed by a local inventor. It is now used all over the world as the most effective way to convert food waste into a valuable product.

Additional Information: Presentations or keynote speeches on this innovative organic waste management process and options for donating the biofertiliser can be arranged upon request and can be tailored to your requirements and preferences.

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Green Checklist Planning and policies

Venue selection

Prepare a written environmental policy for your event to share with suppliers, delegates and speakers

Give preference to venues with a sound environmental policy

Estimate the total carbon footprint and plan to offset the carbon emissions produced at the event. Detail this in your costing so it is clear to the client

Work with the venue to ensure lights and air conditioning are switched off when not in use

Look at past event energy use and wastage and find ways of reducing this. Track your results after the event Plan your event precisely (looking at numbers, duration, size of venue and number of rooms required) then select the right venue to use minimum energy and resources Ensure your tender clearly states your commitment to the environment and request all respondents outline their policies Establish a policy that encourages all suppliers to submit proposals and quotes electronically In all communications with exhibitors and contractors request that waste and packaging be reduced

Consider venues that use 100 percent accredited GreenPower and that can be easily accessed by public transport Choose venues that have environmental accreditation eg.

Green Star ratings or Green Globe accreditation Consider venues that use as much natural light and natural ventilation as possible Find out if the venue is taking steps to improve or establish its accreditation Ensure the venue has good waste reduction procedures and uses biodegradable supplies Ensure the venue supplies separate bins for delegates to be active recyclers

Travel selection Accommodation Consider using airlines with offset programs Travel with companies that implement green policies

Use or recommend hotels within walking distance of the venue and with proactive waste, water and energy management practices

Fly visitors by the shortest route,not the most affordable Power and water supply Choose a venue that is easily accessible by public transport or by foot Accurately monitor the number of delegates needing transport at each stage of the event and match this to the transport vehicle size Offer traveller tickets to promote public transport use

Ensure toilet suppliers are using grey water and correctly dispose of black water Ensure all equipment, in particular in exhibitions, is turned off at night Consider limiting air conditioning at venues during the set-up and pack-down phase

Where possible use delegate shuttles and hybrid vehicles Consider bike use by providing bike racks /bike concierge

Investigate alternatives to using air conditioning during the event

Reduce site inspections and use local scouts to gather information

Hold the event during the day to utilise natural light and reduce power consumption

Offset carbon emissions for transport

Ensure suppliers use modern, energy efficient technology

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Food and beverages

Waste reduction and recycling

Ask to see the green policy of the hotel or caterer

Reduce waste by keeping track of attendance and tailoring supplies and food according to final numbers

Aim to reduce food miles by using local rather than imported food and beverage supplies

Make informed purchasing decisions and support use of recycled and biodegradable materials

Plan menus using in-season, fresh, local,organic food Encourage delegates to separate waste Request fair trade food suppliers Reduce use of gift bags or satchels Include a larger number of vegetarian options and advise delegates of these options

Ensure excess food is donated to charity or composted

Select fish from sustainable fish supplies

Ensure non-toxic cleaning materials are used at the venue

Avoid unnecessary packaging and plastic bags

Create incentives for suppliers to return unused products

Ask caterers to use reusable table cloths/crockery/cutlery

Educate delegates on how they can help reduce waste

Where appropriate limit use of imported and bottled water

Activities

Use water glasses plus jugs with tap water

Plan to include sessions on relevant environmental issues

Where possible use bulk dispensers for sugar, salt, and condiments. Avoid individually wrapped sweets

Offer off-site activities that are naturebased with minimal environmental impact

Ask delegates to sign up for the meals in advance to avoid food wastage

Suggest a community activity for delegates which helps restore the environment

Allow attendees to pre-select a meal size, offering smaller meals options

Give an eco-friendly award to the greenest exhibitor

Printed material and information Use new media/electronic technology to reduce paper use Collect and reuse name badges Offer electronic registration and market electronically via website and email Use recycled paper (post consumer waste) and print on both sides using vegetable inks Offer all relevant information, presentations, papers and web links via electronic media Consider requesting delegates bring pens and note pads

Tourism Australia has produced this check-list to assist business events operators to plan and deliver cleaner and greener events. It is based on the following core principles: reduce waste, reuse and recycle – then offset the carbon emissions.

Consider using SMS for seating and registration details

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Venues and Accommodation ‘Each property and experience was first class. There is nothing that did not meet the standards my clients would expect. Venues, accommodation, meals and general hospitality were of the highest standard’ – Famil Delegate 2013

Whether hosting a meeting for five or a conference of five thousand, Townsville has a venue to suit your needs. From large open spaces to intimate dining rooms, from state of the art facilities to unique outdoor spaces, from quintessential North Queensland to the metropolitan feel, Townsville offers something for all meeting requirements.

With a strong array of choice in both venue and accommodation spaces, the Townsville Enterprise Convention Bureau will be delighted to work with you to find options that provide a memorable and sophisticated event within your budget for your delegates.

Did you know?

•

Townsville has capacity to host up to 5,000 delegates

• Majority of Townsville venues are located within five minutes of the CBD •

T ownsville has access to over 8,000 beds (Australian Bureau of Statistics; Tourist Accommodation; June 2013 (Small Area Data – Northern Region))

The Brewery – The Banquet Centre

Facilities Key

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Venues and Accommodation Index Venues without Accommodation

No. of Meeting Rooms

Maximum Room Capacity Theatre Style

1300SMILES Stadium Billabong Sanctuary – Melaleuca Function Room

Banquet Style

Cocktail Style

Spectator Capacity 26,500 –

70

Black River Stadium

On Application

On Application

Spectator Capacity 3,500

Brothers Leagues Club

3

180

160

250

JAM Corner

2

40

50

100

James Cook University

34

500

On Application

On Application

Museum of Tropical Queensland

2

70

300

400

Perc Tucker Regional Gallery

–

–

50

100

Picnic Bay Surf Lifesaving Supporters Club

1

50

45

150

Pinnacles Gallery

–

–

50

100

Reef HQ Aquarium

4

90

100

250

Reid Park

5

50+

50+

50+

Riverway Arts Centre

4

400

180

420

RSL Stadium Townsville

7

1,500

–

–

SeaLink Queensland

–

–

40

250

The Brewery Townsville

1

300

180

250

The Cultural Centre Townsville

–

–

150

200

Tony Ireland Stadium

5

Stadium Capacity 10,000

150

190

Townsville Civic Theatre

5

1,000

–

–

Townsville Entertainment and Convention Centre

7

4,128

1000

2,500

Townsville Golf Club

2

200

120

300

Townsville Turf Club

2

Wharf 10 Quayside Terminal

1

720

470

On Application

The Venue Townsville

5

250

200

750

Townsville Yacht Club

2

100

120

120

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Spectator Capacity 15,000

Maximum Room Capacity

No. of Accommodation Rooms

No. of Meeting Rooms

Theatre Style

Banquet Style

Cocktail Style

Chifley Plaza Townsville

93

3

180

130

260

City Oasis Inn

42

1

70

70

200

6

180

120

180

Hotel Ibis Townsville

117

2

80

80

80

Jupiters Townsville Hotel & Casino

194

9

700

400

600

Mercure Townsville

144

8

380

200

400

Metropole Hotel/Oaks M On Palmer

104

2

120

120

140

Peppers Blue on Blue Magnetic Island

70

3

110

100

150

Rydges Southbank Townsville

98

5

500

350

500

Seagulls Resort

70

7

100

85

130

Venues with Accommodation

Holiday Inn Townsville

Maximum Room Capacity

No. of Meeting Rooms

Theatre Style

Banquet Style

Cocktail Style

Arthur Titley Centre – Charters Towers

–

800

500

1,000

Australian College of Tropical Agriculture

2

140

On Application

On Application

Beef and Gold Rooms – Charters Towers

–

60

50

400

Burdekin Memorial Hall

3

1,000

500

On Application

Burdekin Theatre

1

550

100

On Application

Excelsior Library – Charters Towers

–

40

30

60

Regional Facilities

JL Kelly Memorial Theatre – Hinchinbrook

Maximum Capacity 263

Shire Hall – Hinchinbrook

Maximum Capacity 530

The World Theatre –Charters Towers TYTO Hinchinbrook

6

660

50

250

On Application

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Townsville Civic Theatre The Townsville Civic Theatre is the premier arts and cultural centre in Townsville. The architecturally award winning building offers outstanding facilities and services for live theatre, corporate events, social functions, wedding receptions, conventions and exhibitions.

Contact Information

TOWNSVILLE CIVIC THEATRE Phone +61 7 4727 9013 Email tctoperations@townsville.qld.gov.au Website www.townsville.qld.gov.au Address 41 Boundary Street, South Townsville QLD 4810

The theatre boasts a 1000 seat tiered auditorium, a fully serviced bar located in the theatre’s forecourt and an outdoor dining area.

Cocktail

Cabaret

Banquet

Board

Classroom

For a function with a difference consider the Townsville Civic Theatre for your next business event.

Theatre

Located next to the theatre is C2, a brand new $12.7 million extension with a range of facilities including a function space for groups of up to 300, business meeting room, ticketing office and balcony bar. All catering at the theatre is provided by a first class catering contractor who will work with you to plan and prepare this most important facet of your function.

Performance Space

1000

–

–

–

–

–

C2

250

300

–

150

–

75

–

80

–

–

–

–

ROOM

Balcony Bar

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Riverway Precinct Located along the foreshore of the Ross River is the Riverway Precinct, one of Townsville’s most exciting destinations for your next business event.

Boasting two huge swimming lagoons, a multi-purpose arts centre with a capacity of 420, a contemporary art gallery, and a 10,000 capacity sports stadium, the options are truly endless for your next function or event.

Contact Information

RIVERWAY PRECINCT Phone Riverway Arts Centre +61 7 473 8888 Phone Tony Ireland Stadium +61 7 4773 8885 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au Address 20 Village Boulevard, Thuringowa Central QLD 4817

Riverway Arts Centre

Theatre

Cocktail

Sit Down

Banquet

Board

The Riverway Arts Centre interlinks arts, business, leisure and the natural environment to create a versatile, first-class cultural facility. The centre’s welcoming atmosphere, versatile room setups, range of equipment and services, affordable fee structure and dedicated staff make it the perfect venue for all community and commercial events.

Tony Ireland Stadium

Riverway Arts Centre

Tony Ireland Stadium is one of Townsville’s most unique venues for meetings, functions or special events. With large modern function facilities overlooking the picturesque grounds of Riverway, incorporating state-of-the-art audio/ visual equipment, multiple breakout rooms, a licensed bar and a fabulous catering panel, anything is possible.

Performance Space

400

420

160

180

24

Foyer

60

150

40

80

24

Rehearsal Space

80

80

48

–

24

Meeting Room

70

80

30

40

24

200

190

–

150

50

20

–

–

–

16

ROOM

Tony Ireland Stadium Function Room Meeting Room x 4

* Additional tables can be hired at organisers expense

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Jupiters Townsville Hotel & Casino With a dedicated event coordination team and over 25 years experience in the industry, Jupiters Townsville Hotel & Casino has built a reputation as the leading destination for conferencing and events in the North Queensland region.

Seating up to 700 delegates, the Grand Ballroom is the largest pillar-free ballroom space in Townsville and can be divided into three individual meeting spaces. The ballrooms are supported by 4 additional meeting rooms perfect for breakout spaces, event registration, board meetings or small conferences.

Contact Information

JUPITERS TOWNSVILLE HOTEL & CASINO Phone +61 7 4722 2333 Fax +61 7 4772 4741 Email TSVL.info@echoent.com.au Website www.jupiterstownsville.com.au Address Sir Leslie Thiess Drive, Townsville QLD 4810

Area (m2)

Height (m)

Theate

Cocktail

Banquet

Classroom

For an open air event the tropically landscaped poolside terrace and lawn area is ideal for marquees, cocktail parties and product launches from 10 to 2000 and is sure to impress.

Grand Ballroom

500

5

700

700

400

300

Delegates can also enjoy some of the best dining experiences Townsville has to offer at Jupiters’ award-winning restaurants.

From buffet breakfasts through to fine dining there is an option to suit all budgets and tastes at Jupiters.

Ballroom 1

280

5

350

350

200

150

Ballroom 2

150

5

120

120

90

60

Ballroom 3

70

5

60

50

40

40

Jupiters features a variety of hotel accommodation types, available in both twin and king configurations. Choose from spectacular ocean views across the Coral Sea to Magnetic Island, or a stunning city lights vista.

Boardroom

40

3

–

–

18

–

Coral Sea Room

84

3

80

80

60

50

Coral Sea 1

42

3

30

30

20

18

Coral Sea 2

42

3

30

30

20

18

Lobby Bar

170

3

100

150

80

50

Poolside Meeting Room

36

3

25

N/A

N/A

15

Poolside Gardens

–

–

–

2000 1000

–

450

pitch

5m

500

Our team of award-winning chefs have created a range of menus to suit every palate. We are happy to accommodate specific dietary requirements and approach themed menus with innovation and flair.

ROOM

The Pavilion

040

600

250

250

Townsville Entertainment & Convention Centre TOWNSVILLE ENTERTAINMENT & CONVENTION CENTRE Phone +61 7 4722 0600 Fax +61 7 4771 4888 Email sales@tecc.net.au Website www.tecc.net.au Address Entertainment Drive, Townsville QLD 4810

TOWNSVILLE

The Townsville Entertainment & Convention Centre encompasses seven comfortable and stylishly appointed rooms that can be used individually or collectively in a variety of modes.

From floor plans and room capabilities, to themed events and menu selections, our experienced staff will take care of all the details – including some you may not have even thought about!

Classroom

Banquet

Cocktail

ROOM

Theate

Regardless of the size or type of event, each client is assisted by their own dedicated Event Manager who will advise with planning and organising to ensure the event is a complete success.

ENTERTAINMENT

& CONVENTION CENTRE

Height (m)

Designed as a multipurpose facility, the Townsville Entertainment & Convention Centre hosts a variety of concerts, conventions, exhibitions, seminars, gala dinners and indoor sporting events.

Contact Information

Area (m2)

The Townsville Entertainment & Convention Centre (TECC) is the North’s premier convention and entertainment venue positioned on the Breakwater Marina, within walking distance to the city heart.

Auditorium

1500 18–14 4128 2500 1000 980

Magnetic Room

433

3.3.9

280

300

180

190

Palm Room

322.5 3.3.9

300

250

180

220

Orpheus Room

55.25

3

40

30

–

30

Yongala Room

55.25

3

40

30

–

30

Cleveland Room

40.9

3

30

50

15

–

Queensland Foyer

558

42.5

–

1000

–

–

041

Rydges Southbank Townsville Attention to detail, flexibility and quality produce are the hallmarks of the Rydges Southbank Townsville conference experience.

The classic North Queensland architecture and heritage style décor is matched with progressive service and menu concepts to ensure your event is easily planned and seamlessly executed.

Contact Information

RYDGES SOUTHBANK TOWNSVILLE Phone +61 7 4726 5265 Fax +61 7 4721 2010 Email functions_townsville@rydges.com Website www.rydges.com/townsville Address 23 Palmer Street, South Townsville QLD 4810

Catering for groups of up to 500, the Southbank Convention Centre has a number of flexible venue options to provide unique and memorable events. From the colonial charm and grandeur of the Ballroom to the tropical oasis that is the poolside gazebo and our executive style boardrooms, each space is classically North Queensland appointed with modern technology essential for today’s corporate events.

042

Classroom

U-Shape

–

250

–

Raffles + Kingston

250 300

180

230

70

180

50

Savoy + Kingston

150

150

120

150

60

80

50

Raffles

150

100

80

120

35

80

45

Kingston

80

80

50

70

30

42

27

Savoy

60

60

40

60

20

35

25

Palmer Boardroom

–

–

–

12

8

–

–

Savoy Balcony

30

40

24

30

–

–

–

Portside

60

60

30

40

25

36

25

Poolside Garden

50

80

–

40

–

–

–

Poolside Boardroom

–

–

–

–

12

–

–

Banquet

500 500 280 360

Cabaret

Grand Ballroom

ROOM

Cocktail

8 Flexible function spaces including al fresco options Professional audio visual suppliers Air conditioned and individually controlled lighting Full event co-ordination and support The Marketplace dining concept

Theatre

-

Board

Unique Benefits

Mercure Townsville Mercure Townsville is an unique ‘resort-style’ corporate hotel set amidst 4.5ha of lush tropical gardens on the shores of Lake Curralea. The hotel features 144 rooms, 2 tennis courts, freeform pool, 24hr Reception, restaurant and bar. With 8 different sized conference venues and a number of ‘green space’ areas, the Mercure can cater for any size conference or event.

Contact Information

MERCURE TOWNSVILLE Phone +61 7 4759 4900 Fax +61 7 4725 1384 Email res@mercuretownsville.com.au Website www.mercure.com.au Address Woolcock Street, Townsville QLD 4812

Cocktail

Banquet

Board

Classroom

U-Shape

Lakes Room 176.4 120 (Eacham + Tinaroo)

120

80

–

65

50

Eacham

60

80

50

–

45

30

30

40

30

–

18

24

Ballroom (Burdekin 302.4 300 350 200 + Crystal)

–

150

–

Crystal Room

ROOM

Tinaroo

Area (m2)

Theatre

All venues have natural lighting, state-of-the-art AV, internet access as well as the support of a professional team to ensure your event is a success. On-site car parking is complimentary.

Mercure is dedicated to the environment, with all meetings being carbon neutral, at no cost to the client.

78.4

158.4 150

100

80

–

90

35

Burdekin Room

145

120

70

80

–

60

30

Plantation Room

140

100

250

70

20

48

30

Boardroom 1

18

10

–

–

10

–

–

Boardroom 2

24.5

15

–

–

10

–

–

Boardroom 3

24.5

15

–

–

10

–

–

043

The Brewery – Banquet Centre The Venue It’s easy to forget that the Townsville Brewery is conveniently located in Townsville’s busy CBD, because once you are inside The Banquet Centre it’s a completely different atmosphere. The stunning facilities are suitable or small to large meetings or conferences and can seat up to 180 people.

Contact Information

THE BREWERY – BANQUET CENTRE Phone +61 400 242 070 Email sales@townsvillebrewery.com.au Website www.townsvillebrewery.com.au Address 252 Flinders Street, Townsville QLD 4810

The Facilities

044

Classroom

The Banquet Centre

Banquet

ROOM

Cabaret

Personalised service from our experienced team will ensure your next seminar, lecture, conference or tradeshow will be one of excellence. From the event coordinator who will ensure everything goes to plan, to the Chef who will produce food to die for, every staff member will always be willing to assist to make your experience one to remember.

Cocktail

The People

Theatre

The Banquet Centre offers a comprehensive range of fully integrated, in-house services suitable for a variety of boutique conferencing needs. The combination of state of the art AV equipment and stunning furniture and accessories will surely make an impressive statement.

200

250

140

180

100

Holiday Inn Townsville The iconic Holiday Inn Townsville offers guests an authentic North Queensland experience, with genuine people offering down to earth consistent service in a relaxed and unique environment. Located in the heart of the Townsville CBD, the hotel is within walking distance to award winning dining, nightlife, entertainment, major tourist attractions and the Townsville Entertainment & Convention Centre.

Contact Information

HOLIDAY INN TOWNSVILLE Phone +61 7 4729 2000 Fax +61 7 4721 1263 Email events@holidayinntownsville.com.au Website www.holidayinn.com/townsville Address 334 Flinders St, Townsville City QLD 4810

Theatre

Cocktail

Cabaret

Banquet

Board

Classroom

U-Shape

2.6

180 180

80

120

50

50

40

80

120

64

80

30

40

14

ROOM

Area (m2)

Holiday Inn Townsville, affectionately known as the ‘Sugar Shaker’ is Townsville’s tallest building with a unique rooftop pool and entertainment area offering sweeping island, ocean and city views. It is a superb venue for cocktail parties, dinners and wedding ceremonies.

Height (m)

Holiday Inn Townsville boasts several versatile meeting rooms that cater for groups of up to 180 people. All meeting rooms feature natural light and wireless internet access and are ideal for seminars, meetings, cocktail parties, dinners and wedding receptions.

Pandora

274

As the largest accommodation provider within Townsville, Holiday Inn Townsville offers multiple accommodation room configurations to suit both individual and group requirements.

Panoramic views across the Coral Sea and Magnetic Island or Castle Hill and Townsville City can be enjoyed from all guest rooms with floors 10–18 boasting private balconies. Ideal for extended stays, the hotel suites feature a separate living area, sofa bed and kitchenette.

Castle Hill

250 2.4

With extensive accommodation, versatile meeting space and a range of food and beverage options, Holiday Inn Townsville offers the complete package, it combines convenience, great facilities, professional service and an experienced team to ensure your next event will be resounding success.

Melton Hill

45

2.4

25

20

16

20

10

12

12

Maritime

45

2.4

25

20

16

20

14

12

12

Ross Creek

55

2.4

40

30

24

30

20

20

20

Victoria Bridge

55

2.4

40

30

24

30

20

20

20

Rooftop

–

–

60

70

40

50

–

0

–

045

JAM Corner

046

ROOM

Cabaret

Banquet

Board

Classroom

Our food has a very strong focus only using the best seasonal produce, and all canapés are made in house. Choose from sit down gatherings for up to 100 guests or mingle with a stylish cocktail party for up to 125.

JAM CORNER Phone +61 7 4721 4900 Email info@jamcorner.com.au Website www.jamcorner.com.au Address 1 Palmer Street, South Townsville QLD 4810

Cocktail

The elegant private dining room ‘Luxe Room’ is perfect for gatherings seating up to 18 guests. By day JAM Corner overlooks the relaxing riverfront and by night it captures the bright lights of the city. With stunning views of the Ross River, CBD, Castle Hill and Mt Stuart you will not want to be anywhere else in Townsville. The JAM Corner Function Room is located on the first floor with large balconies overlooking the Townsville city skyline and river. Bookings available for Breakfast, Lunch or dinner with tailored menus for all occasions.

Contact Information

Theatre

JAM Corner is an award winning local Townsville restaurant with several dining and function opportunities available. We are passionate in showcasing modern seasonally inspired menus while providing a high level of personal and professional service. Located at 1 Palmer Street, several major hotels are located close by to take care of your accommodation requirements

Function Room

40

100

–

50

28

30

Luxe Room

–

–

–

–

18

–

Restaurant

–

–

100

125

–

–

Grand Hotel Townsville

Cabaret

Banquet

Board

Classroom

Grand Hotel Townsville is surrounded by and has partnered with Townsville’s award winning convention, corporate meeting and special function venues in JAM Corner, The Banquet Centre and Reef HQ to offer you a complete solution to your corporate meeting, incentive or special event needs.

GRAND HOTEL TOWNSVILLE Phone +61 7 4753 2800 Email reservations@grandhoteltownsville.com.au Website www.grandhoteltownsville.com.au Address 8–10 Palmer Street, South Townsville 4810

Cocktail

Whether you are looking for an executive board room to plan the future direction of your business, a charming and spacious function venue for your special day with family and friends, or an employee incentive with a world class socially responsible flavour; Grand Hotel Townsville has a solution for you.

Contact Information

Theatre

‘The key to success is to risk thinking unconventional thoughts.

Convention is the enemy of progress. If you go down just one corridor of thought you never get to see what’s in the rooms leading off it.’ — James M. Barrie – author Peter Pan.

Function Room

40

100

–

50

28

30

Luxe Room

–

–

–

–

18

–

Restaurant

–

–

100

125

–

–

90

100

–

50

–

40

–

250

–

100

–

–

45

–

–

–

–

–

–

30

–

24

–

–

200

250

140

180

–

100

ROOM JAM Corner

Grand Hotel Townsville is considered among the best hotels in the Region and Winner of the Best Deluxe Accommodation at the 2013 North Queensland Tourism Awards; a product of our commitment to you, your delegates and guests. On offer is a variety of hotel room, one and two bedroom apartment accommodation designed with comfort and convenience in mind; providing a place for you and your delegates to unwind, recharge, connect and get the most out of their stay.

Reef HQ Aquarium Conference Centre Coral Reef Exhibition Space Predator Exhibition Theatre (Restrictions Apply) Viewing Tunnel The Brewery The Banquet Centre

047

Quest Apartments No matter where you are in Australia, Quest Serviced Apartments are centrally and strategically placed for business and pleasure. Here, like every Quest property, you can expect the same familiar, reliable experience and award winning customer service.

Quest Townsville is located on Palmer Street in the CBD and heart of the city’s premier dining precinct, overlooking the Marina. Offering spacious 4.5 star accommodation options with 139 rooms (studio, one and two bedroom apartments) each featuring a private balcony to relax and unwind at the end of the day.

Quest Townsville’s apartments are complete with fully equipped kitchen and laundry facilities, separate lounge and dining areas, allowing guests to relax in perfect comfort and privacy. Each apartment has the luxury of an open balcony with outdoor furniture, everything you need at your home away from home in North Queensland — Quest Townsville.

Property services and features -

4.5 star rating 24hr reception Secure undercover parking Business administration services Complimentary laundry facilities Award winning café & restaurant chargeback options Valet laundry & dry cleaning service Pantry shopping service Baby-sitting service

048

Contact Information

QUEST APARTMENTS Phone +61 7 4726 4444 Fax +61 7 4772 6766 Email questtownsville@questapartments.com.au Website www.questapartments.com.au Address 30–34 Palmer Street, South Townsville QLD 4810

Peppers Blue on Blue Resort Magnetic Island

Theatre

Cocktail

Cabaret

Banquet

Board

Classroom

U-Shape

There are so many natural attractions within close proximity of Peppers Blue on Blue Resort including national parks, beaches, bays and the World Heritage listed Great Barrier Reef. Leisure breaks and time out can be filled with sailing, snorkelling, jet skiing, golf, lawn bowls, and fishing charters.

PEPPERS BLUE ON BLUE RESORT MAGNETIC ISLAND Phone +61 7 4758 2400 Fax +61 7 4758 2499 Email blueonblue.events@peppers.com.au Website www.peppers.com.au/blue-on-blue Address 123 Sooning Street, Nelly Bay, Magnetic Island 4819

Indigo (main) 160 4.2 Room

110

150

60

100

–

80

60

Indigo Sea or Sky

50

60

30

40

30

30

30

ROOM

80

Height (m)

There are three function spaces to choose from, all set within a beautiful tropical island setting. The main venue, the Indigo Room, is spacious and suited to conference groups of up to 110 delegates. It can also be configured into two smaller rooms suitable for breakout or smaller groups: Indigo Sky and Indigo Sea. Morning and afternoon teas are served in our covered outdoor pre-function area, The Atrium. Gourmet menus designed by our Executive Chef and our fine wine selection are served in the award-winning Boardwalk Restaurant & Bar. The indoors and outdoors blend harmoniously at Boardwalk Restaurant & Bar to deliver the perfect venue for hosting conference delegates; in addition to the Boardwalk Restaurant & Bar, group dinners may be hosted on our unique marina deck or beside the large lagoon pool.

Contact Information

Area (m2)

In just 25 minutes by fastcat ferry from Townsville, your delegates can be relaxing in tropical luxury at a five-star resort on Magnetic Island. Peppers Blue on Blue Resort sits just 20 metres from the island ferry arrival point on a unique marinafront location and features premium conference and meeting facilities for up to 110 delegates.

4.2

Peppers Blue on Blue Resort accommodation encompasses a selection of hotel, studio and apartment style accommodation.

Accommodation is contemporary yet timelessly designed fully embracing the resort’s waterfront location. Peppers Blue on Blue Resort is also a perfect destination for inclusion in your corporate incentive programme.

049

Oaks Gateway on Palmer

Oaks Gateway on Palmer is Townsville’s next generation in resort-style accommodation. Located within easy walk of the CBD, the hotel has a range of restaurants and cafés on its doorstop on cosmopolitan Palmer Street.

Oaks Gateway on Palmer offers hotel, one and two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer spacious, sleek modern décor and spectacular river, ocean and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk and balcony.

Contact Information Address 2 Dibbs Street, Townsville Phone +61 7 4778 9000 Fax +61 7 4778 9099 Email gateway@theoaksgroup.com.au Website www.oakshotelsresorts.com

The hotel boasts a spectacularly located infinity edge swimming pool on podium level with views over the river and city, as well as a fully equipped gym, sauna and spa.

Metropole Hotel / Oaks M on Palmer

Oaks M on Palmer is a boutique 4.5 star property featuring 11 floors of modern and fully self contained studio apartments, ideal for the business and leisure traveller alike. Each chic studio features a kitchenette, laundry facilities, Cable TV, Internet access, air conditioning and a balcony. On-site facilities include a gymnasium, pool and tour booking facilities.

Located onsite is The Metropole Hotel which is a true Queensland icon and offers conference room facilities with natural light and breakout balconies. With three rooms to choose from including a boardroom and a main space that breaks into two separate rooms that can seat up to 120 people theatre style combined and include in house AV with drop down screen from the roof it’s the perfect inner city space for your next conference.

050

Contact Information Address 81 Palmer Street, Townsville Phone +61 7 4753 2900 Fax +61 7 4753 2999 Email monpalmer@theoaksgroup.com.au Website www.oakshotelsresorts.com

Reef HQ Aquarium

Reef HQ Aquarium... a venue with a difference Reef HQ Aquarium offers a unique and versatile venue for breakfasts, lunches, cocktails, dinners, special events, meetings, seminars, conferences, product launches and training. With shimmering tropical fish, eerie predators and stunning live coral reef galleries as a backdrop, Reef HQ Aquarium becomes an exciting and unique venue for your next event.

Contact Information Address 2–68 Flinders Street, Townsville Phone +61 7 4750 0800 Fax +61 7 4772 5281 Email info@reefHQ.com.au Website www.reefHQ.com.au

Reef HQ Aquarium’s Conference and Training centre offers cutting edge state of the art technology, including videoconferencing, taking your conference to audiences anywhere around the world.

Seagulls Resort

Seagulls is a 4 Star multi award winning resort set amongst three acres of tropical landscaped gardens at Rowes Bay. It is located 3.5 km from Townsville airport and city and a boardwalk stroll to ‘The Strand Beach’.

Seagulls offers five well appointed conference rooms with ample natural light overlooking tropical gardens. The largest room caters for up to 100 delegates. There are also several outdoor break out areas and many options available for delegate dinners and cocktail events. The Resort has 70 hotel rooms including a range of air conditioned Resort and Garden Rooms, Executive Spa Suites and Self Contained Apartments.

Seagulls a ’la Carte Restaurant overlooks two stunning lagoon style swimming pools and is open for breakfast, à la Carte lunch, dinner and snack menus 7 days of the week. There are also two BBQ areas and a compact tennis court.

Contact Information Address 74 The Esplanade Belgian Gardens, Townsville Phone +61 7 4721 3111 Fax +61 7 4721 3133 Email marketing@seagulls.com.au Web www.seagulls.com.au

051

Hotel Ibis Townsville Ibis Townsville is the perfect venue for your next event. Conveniently located on Palmer Street, the hotel features two well appointed conference and event rooms which can accommodate up to 80 guests. The rooms feature natural light and located on the ground floor of the hotel for easy access. All catering is prepared by our award winning Sugatrain kitchen. AV equipment is available to ensure that all aspects of your meeting or event are catered for.

Sharalyn Avenell | P: +61 7 4753 2008 | E: H5935-RE01@accor.com

Museum of Tropical Queensland The Museum of Tropical Queensland’s ‘Queensland Nickel’ Boardroom offers one of the best settings in Townsville with balcony views to Ross Creek marina and floor to ceiling windows with views to the grand reconstruction of HMS Pandora inside the museum.

The boardroom seats up to 20 and is fully equipped with a ceiling mounted projector and screen, built-in speakers and audio system and wireless connections. Full catering can be arranged including corporate breakfasts, morning tea, lunch and afternoon tea.

A: 70-102 Flinders Street, Townsville | P: +61 7 4726 0600 E: info.mtq@qm.qld.gov.au | W: www.mtq.qm.qld.gov.au

052

The Burdekin Shire Just one hour’s drive south of Townsville is the Burdekin Shire – sugar capital of Australia, fishing mecca, bird-watching paradise and traditional homeland of the Bindal and Juru Aboriginal people.

Based around the twin towns of Ayr and Home Hill, the district includes over a dozen other smaller centres and is as famous for its rich, flat farmlands as it is for its amazing waterways and scenic beauty.

The Burdekin Theatre The Burdekin Theatre and Complex is located at 161 Queen Street, Ayr and is the home of arts and entertainment in the Burdekin Region. The Burdekin Cultural Complex houses the 530-seat Burdekin Theatre, the 150-seat Music Loft, the 700 capacity outdoor entertainment Plaza and the Starlight Foyer – cabaret performance and function space. The Complex is also used as a conference, function and meeting facility.

Burdekin Memorial Hall This air-conditioned complex is an extremely popular venue for major balls, conference/workshops, fashion shows, cabarets, dance nights, school formals and weddings.

It has a seating capacity at tables for up to 500 patrons and concert style of 1,000 patrons. Modern dressing rooms are available and there is a front of house stage curtain, plus back drops.

A smaller hall and meeting room for up to 30 people is also available.

Burdekin Shire Council

Contact Information

BURDEKIN SHIRE COUNCIL Phone +61 7 4783 9800 Fax +61 7 4783 9999 Email burdekinsc@burdekin.qld.gov.au Website www.burdekin.qld.gov.au Address 145 Young St, Ayr, QLD 4807 Postal Address PO Box 974 Ayr, QLD 4807

053

The Hinchinbrook Shire Hinchinbrook in the Herbert River Valley is a region rich in heritage, natural attractions and enviable lifestyle pursuits.

An easy 90 minute drive north from Townsville, Hinchinbrook Shire comprises of Ingham as the vibrant multicultural and commercial hub, and several charming townships including Halifax, Lucinda, Taylors and Forrest Beaches to create a perfect backdrop for events.

The choice of venues is matched only by imagination in creating a truly bespoke experience.

TYTO Conference Centre TYTO is an award winning multi-dimensional facility dedicated to cultural and environmental excellence. The Conference Centre and surrounds cater to a range of events from intimate to extravagant when utilising the picturesque outdoor facilities inclusive of the Piazza, Amphitheatre and Parklands. The Regional Art Gallery, Recording Studio, Shire Library and 120 hectare Wetlands with Interpretive Centre within the same complex make this a unique venue to create something spectacular.

JL Kelly Memorial Theatre The JL Kelly Memorial Theatre, located opposite the Hinchinbrook Shire Hall on Townsville Road, Ingham, is also known as the Ingham Picture Theatre and is very popular with locals and travellers as it shows current releases at discounted prices. A short walk away from TYTO, the Kelly Theatre has become part of the live performance circuit including theatre, musical performance and dance. Come to the JL Kelly Memorial Theatre for conferences and meetings with professional facilities.

Hinchinbrook Shire Hall The Hinchinbrook Shire Hall is a multipurpose venue catering for large and small events. Gala balls, presentations and conferences are just some of the events that take place within the Hall. The Hall holds up to 530 people with onsite cooking facilities, bar and stage.

Contact Information

HINCHINBROOK SHIRE COUNCIL Phone +61 7 4776 4600 Fax +61 7 4776 3233 Email council@hinchinbrook.qld.gov.au Website www.hinchinbrook.qld.gov.au Address 25 Lannercost St, Ingham, QLD 4850 Postal AddressPO Box 366 Ingham, QLD 4850

054

The Charters Towers Region Driving through the streets of Charters Towers is like viewing a living montage of Australian history and heritage. It was once the second largest city in Queensland and today, it is as rich in history as it is in traditional outback friendliness and warm hospitality. The city lies at the crossroads of the Overlander’s Way (Flinders Highway) and the Great Inland Way (Gregory Developmental Road) and just a short 90 minute drive inland from Townsville. It is a scenic gold mining city where you can enjoy an authentic experience reliving the heady gold mining boom-time era while also discovering a plethora of amazing stories of action and activity that abounded in the region during both World War I and II. Charters Towers delivers all your expectations for a professional event and more. Whatever you’re looking for, from an outdoor natural amphitheatre to external but under-cover venues for hundreds of delegates or traditional internal venues, Charters Towers, the outback in the tropics, provides a truly unique and authentic experience.

Excelsior Library Opened as the Excelsior Hotel in 1887 this newly refurbished building now operates as a library and home to the Charters Towers and Dalrymple Archives group. Featuring two key meeting rooms the Flo Fitzgerald Room and Meeting Room 2, the Excelsior Library can comfortably cater for groups up to 60. Kitchenette facilities, WiFi and audio visual services are available on request.

World Theatre For larger events, The World Theatre in Charters Towers’ business district provides a unique venue with the latest in production capabilities. The Auditorium offers tiered theatre seating for 660 people while two separate cinemas offer 160 and 180 seats respectively. The complex boasts its own full bar facilities as well as a fully licenced restaurant and a snack bar. The grand entrance introduces you to the elegance that lies within and the theatre foyer area plays hosts to a gallery display area that presents pieces from the coveted collection of historically significant pieces to valuable contemporary works.

Arthur Titley Centre Directly across the road from the World Theatre is the Arthur Titley Centre. This venue offers an insight into the style and class of events gone by. A full commercial kitchen and a separate bar area both serve the two separate function rooms, each with their own stage areas. Officially named in 1986, 101 years after it was built, this venue presents as an ideal choice for banquets, cocktail or dinner-dance events, conference meetings or trade shows.

Beef and Gold Rooms The Charters Towers Beef and Gold Rooms are conveniently located within the Charters Towers Regional Council’s Administration Complex. The Gold and Beef Rooms can be hired as one complete room or two separate rooms. The combined rooms offer full kitchen facilities and optional break out spaces to cater for events up to 100 people.

Contact Information

CHARTERS TOWERS REGIONAL COUNCIL Phone +61 7 4761 5300 Fax +61 7 4761 5344 Email mail@charterstowers.qld.gov.au Website www.charterstowers.qld.gov.au Address 12 Mosman St, Charters Towers, QLD 4820 Postal Address PO Box 189 Charters Towers, QLD 4820

055

056

Peppers Blue on Blue Resort, Magnetic Island

Event and Outdoor Spaces Whether you’re looking to host a corporate social function, a welcome reception, a sporting competition, major event or a simple ceremony, the Townsville North Queensland Region offers a vast range of park land and open outdoor spaces. The Region is well suited to cater for all styles of events from small intimate gatherings right through to major events!

Over time Townsville has well established itself as the events hub of North Queensland hosting many significant events recognised at a national and international level. The Region’s diverse events calendar offers something for everyone from the Australian Festival of Chamber Music to the Townsville 500 V8 Supercars and major sporting events such as the

The Quarry at Ross Dam, Townsville

Australia vs New Zealand NRL Test Match. The diverse range of events in the Townsville North Queensland events calendar is testament to the destination’s access to reliable and quality event support services, venues, accommodation as well as the Region’s accessibility via flights, rail and road.

Townsville’s central location to the large regional centres of Cairns, Mackay and Mount Isa provides a strong drive market for event attendance. This population catchment area represents approximately 600,000 people with additional event attendees travelling from Brisbane, Darwin, Sydney and Melbourne by direct flights.

057

Billabong Sanctuary Billabong Sanctuary offers a refreshingly different venue for your delegates. Located in tropical bushland just 20 minutes from the city centre, it is free from the distractions of hotels and city night life.

Billabong Sanctuary can cater for a stand-up cocktail party for up to 800 guests on the edge of the billabong. A wonderful ambience is created through lighting of the surrounding trees.

A friendly python or a cuddly wombat can add a touch of ‘wild’ to the evening.

For a less formal occasion, how about a mystery tour for your delegates? Dressed in jeans, checkered shirt and bandana, with a torch to light the way, guests make their way to Melaleuca, our stunning function centre, to be entertained with a bush band and a spot of line dancing. The possibilities are endless!

When you need to get down to business, Billabong Sanctuary offer up to date AV technology. And at break time, thrill your delegates at a spectacular croc-feeding show!

058

Contact Information

BILLABONG SANCTUARY Phone +61 7 4778 8344 Fax +61 7 4780 4569 Email rangers@billabongsanctuary.com.au Website www.billabongsanctuary.com.au Address Bruce Highway, Nome, Townsville QLD 4816

Reid Park Home to the iconic V8 Supercar Sucrogen Townsville 500 Races, Reid Park is a multi-purpose precinct that has a diverse range of uses including large concerts/festivals, school and career expos, business forums, film and music productions, driver training programs, car and truck shows, rehearsal spaces for the arts and private and commercial social functions.

Contact Information

REID PARK Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au Address Boundary Street, South Townsville QLD 4810

At its centre is the Reid Park Pit-Lane Complex, a venue in the heart of the action offering a range of meeting rooms and breakout function areas including a 15 bay pit-lane garage complex offering a unique setting for your next business event.

Raw Kitchen

1

Disabled Toilets

2

Stairwells

4

ROOM

Classroom

1 Board

Passenger Lift

Banquet

15 Cocktail

Quantity

Garages

Theatre

Facility

Meeting Room 1

80

100

60

30

30

Little Reid Park Capacity (open space and track beside Townsville State High School) 10,000 standing room

Meeting Room 2

50

80

50

25

25

Meeting Room 3

90

120

70

35

35

Reid Park Open Space Capacity (West and East, Track and Hardstand surrounding the complex beside Civic Theatre) 22,000 standing room

Meeting Room 4

100

200

100

40

40

Meeting Room 5

90

120

70

35

35

Terrace West

100

250

120

40

40

Terrace East

100

250

120

40

40

Little Reid Park

–

10,000

–

–

–

Reid Park

–

22,000

–

–

–

Catering: Hirers are FREE to select their own preferred service providers to support their event.

059

Townsville RSL Stadium

Catering: Customers are welcome to use any of Townsville RSL Stadium’s approved catering panel that can organise everything from basic meetings through to fine dining.

060

1500

–

1300

–

–

Meeting Room 1

30

30

–

20

20

–

–

Sky Boxes (x5)

30

30

–

20

20

–

30

Ground Floor Foyer 100 100

110

–

–

–

100

Bar Foyer

60

–

–

–

100

80

120

Expo

Classroom

Arena

Sport

Board

Townsville RSL Stadium’s design incorporates full disability access throughout the building and has a built in hearing augmentation system to allow the full enjoyment of the audio system. The stadium has onsite parking for 310 spaces with 6 dedicated handicapped spaces.

ROOM

Banquet

The whole venue, individual meeting rooms or court bookings can be made by the general public at the stadium. The arena can be set up for feature sports events with tiered seating on either side of the court for 1600. Dividing screens provide the option of playing multiple sports on three line marked courts.

The arena can also be carpeted to provide an ideal space for expos, dinners, conferences or other events. The Skybox rooms can be used as corporate entertaining areas for sports events or as individual meeting/ conference rooms. Townsville RSL Stadium has the latest audio visual equipment with Smart Board technology available, portable LCD projectors and audio throughout the building.

TOWNSVILLE RSL STADIUM Phone +61 7 4778 4404 Email TRSLS@townsville.qld.gov.au Website www.townsville.qld.gov.au Address 40–48 Murray Lyons Cres, Annandale QLD 4811

Cocktail

The facility features an international standard wooden sports floor, multi-purpose function rooms, a public gym, stadium administration and Townsville City Council Sports Facilities offices, community sporting groups and is home to the WNBL Townsville Fire and is the training home venue for the NBL Townsville McDonald’s Crocodiles.

Contact Information

Theatre

Townsville RSL Stadium is Townsville’s newest multi-purpose indoor sporting venue and can provide you with a range of services to suit your needs.

2200 2500

SeaLink Queensland Private Charters Welcome aboard a SeaLink Queensland luxury fast catamaran for your next function. Treat your guests to a truly North Queensland experience and book your next function with SeaLink Queensland.

SeaLink Queensland can provide you with a celebration with a difference on a spectacular floating venue. Imagine cruising along Cleveland Bay overlooking the night lights of Townsville and Magnetic Island. The vessels are the perfect location for a light relaxing sunset cruise or an elegant cocktail party.

All SeaLink Queensland vessels are fully licensed and hold functions for up to 120 guests in air-conditioned comfort.

SeaLink Queensland vessels are also available for private charters and transfers, including but not limited to Palm Island and Magnetic Island. The business also regularly conducts ship to shore transfers for visiting cruise ships along the east coast, with an average of 1,500 return passenger movements for each shore visit. Discuss your charter requirements with us for a customised quote.

The terminal is serviced by public transport and car parking facilities are available. Contact the Sales Team on ChartersQLD@sealink.com.au or phone 47260806 for enquiries or to book your function or charter with SeaLink Queensland.

Please note vessel capacities for private charters are maximum 120 people.

Contact Information

SEALINK QUEENSLAND PRIVATE CHARTERS Phone +61 7 4726 0806 Email narelle.crawley@sealink.com.au Website www.sealinkqld.com.au Address Breakwater Terminal, Sir Leslie Thiess Drive,

Located at the Breakwater Terminal, SeaLink Queensland is within close proximity to the CBD, The Strand, and Jupiters Townsville Hotel & Casino.

061

1300SMILES Stadium 1300SMILES Stadium is home to the famous North Queensland Cowboys NRL team and is capable of hosting events ranging from intimate shows, functions or weddings to the grandest productions accommodating more than 26,000 patrons.

Whether you are looking for a simple meeting venue for corporate clients or hosting a week long conference or trade show, 1300SMILES Stadium has the flexibility to accommodate almost any event.

With a range of outdoor and indoor spaces available, this unique venue will make your event stand out from the crowd.

Ample onsite parking, award winning catering and a professional venue management team will also ensure your next event is well planned and well run.

062

Facilities available for hire include: • 120 seat Townsville Lounge • 120 seat Cleveland Club Lounge • 80 seat Magnetic Room • 40 seat North Queensland Lounge • Two 900 space car parks for driving training and marquee events • 130.5m x 81.5m rectangular playing surface for outdoor events 1300SMILES Stadium is located at Kirwan approximately 10 kilometres from the Townsville CBD and 8 kilometres from Townsville Airport.

Please contact the Townsville Enterprise Convention Bureau for more details.

The Quarry The Ross River Quarry is a hidden gem in Townsville North Queensland offering event organisers an exciting and exclusive venue for large gala events, welcome functions or farewell soirees. Whether you use this venue as a mystery dinner location, to theme it with spectacular lighting and production, or set fireworks over the rock face, The Quarry will be sure to provide a wow factor for your outdoor dinner event.

The Quarry is a blank canvas for event organisers with all infrastructure, amenities and catering needed to be brought into the facility. Events up to 2,000 pax can be held within The Quarry with traffic management and logistic plans available from Townsville City Council upon request.

Contact Information

TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au

063

Murray Sporting Complex Murray Sporting Complex has become the sporting hub of the Townsville North Queensland Region, home to sporting fields and facilities for AFL, Basketball, Wheelies Basketball, Cricket, Hockey, Soccer, Darts, Netball, BMX and is directly opposite the Townsville Pony Club and Velodrome.

Under the current redevelopment plan, the Murray Sporting Complex has received significant upgrades to the sporting fields, irrigation, lighting, parking, improved roads and amenities.

The Murray Sporting Complex has also been host to a number of events including the extremely popular Groovin the Moo Festival hosting approximately 16,000 people at this sell-out festival annually. Various large sporting events of both national and international significance have been hosted within the complex.  

064

Flinders Square & Victoria Bridge Flinders Street has become Townsville’s premier strip right in the city heart. After a $56 million redevelopment, Townsville’s oldest shopping street has been revitalised and is growing its reputation as a centre for fashion, food and atmosphere. The new look street includes cafés, an alfresco atmosphere and Flinders Square.

Contact Information

TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au

Flinders Square is a great location to host a welcome function, small cocktail event or can be used for market type events along the street. The adjacent Victoria Bridge has also been used as a spectacular venue for dégustation dinners and wine tasting events. Each year, local events use these iconic Townsville locations to form key components of their program including the BMW Sensation Food and Wine Festival Gala dinner on Victoria Bridge, launches, markets and the Christmas Tree in Flinders Square, and a fashion parade is held annually at Flinders Square as part of Townsville Fashion Festival.

Flinders Square offers free WiFi access, access to power and a large TV screen. Accommodation is located directly next to Flinders Square with close access to conference facilities and local businesses.

065

Botanic Gardens Anderson Gardens Located in Mundingburra, Anderson Gardens contain specimens of tropical trees, palms and Pandanus. The World Cycad Garden, Grand Avenues and Tropical Orchard are of particular note. A collection of Cape York Peninsula rainforest specimens are displayed along with native flora of dry tropical regions of the world. Anderson Gardens were named in appreciation of William Anderson, Townsville’s first Curator of Parks from 1878–1934.

Dan Gleeson Memorial Gardens Located in Thuringowa Central, the Dan Gleeson Memorial Garden is a pleasure garden maintained to high standards and featuring beautiful locations for special events. Conceived as a Bicentennial project, Dan Gleeson Memorial Garden is set on about 5 hectares and composed of a wide range of native and exotic trees, shrubs and palms situated amongst large lawn areas and paved pathways.

066

All gardens are available to host community events, festivals, weddings, outdoor music, cinema, theatre, art, photography and specialist plant exhibits. For booking information call 1300 878 001.

Contact Information

TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au

Palmetum The Palmetum is a 17 hectare Botanic Garden displaying one of the largest and most diverse public collections of palms in the world. It has a range of habitats to suit flora originating from the dry tropics through to the wet tropical lowlands. In addition to the recreated habitat zones, there are expansive lawns and water features frequented by numerous bird species. A ‘Birds of the Palmetum’ brochure is available in the foyer of Tumbetin Lodge.

Queens Gardens Initiated in 1870, Queens Gardens is the oldest Botanic Garden in Townsville. Now covering 4 hectares, reduced from an original 40Ha, it is considered a fine example of a tropical colonial garden of that era. Originally established as a trial garden for European settlement, plantings included timber and fruit trees.

Today the emphasis of the collection is on colonial ornamental plants with colourful, attractive flowers, foliage or fruit.

067

Strand Park Centrally located along Townsville’s pristine beach front, Strand Park is designed with events in mind, with access to 3-phase power, parking, amenities and in close proximity to accommodation providers.

Strand Park is home to a range of events from local markets to outdoor movie nights, trade shows and corporate dinners, the possibilities are endless.

Strand Park offers a large park land which spills out onto the beach foreshore and overlooks Cleveland Bay across to Magnetic Island The Strand is a popular and iconic location for Townsville locals and is easily accessible from the CBD.

Contact Information

TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au

068

Jezzine Barracks The Jezzine Barracks Redevelopment embraces Townsville’s Indigenous, community and military values and showcases them for the public to enjoy.

In particular, the site holds special significance for the traditional owners (Bindal and Wulgurukaba peoples) and the military personnel who have served there as part of 11th Brigade until its relocation to Lavarack Barracks in 2008.

The Jezzine Barracks Redevelopment is to become a valuable public asset for the people of Townsville as a major heritage and community site and an official public opening ceremony will be held in April 2014.

Funding partners Townsville City Council, Queensland Government and Australian Government have worked with the Jezzine Barracks Community Trust to deliver this pivotal project to Townsville’s community, with a total project value of $40 million.

The redevelopment of Jezzine Barracks includes a coastal path with magnificent views of Cleveland Bay and offshore islands and will also have disability access to the Kissing Point headland. Interpretive facilities, way points and lookouts along the site showcase the rich indigenous and military history of the area.

Contact Information

TOWNSVILLE CITY COUNCIL Phone 1300 878 001 Email enquiries@townsville.qld.gov.au Website www.townsville.qld.gov.au

069

Townsville Sports Reserve Located approximately 2 km from the Townsville CBD and The Strand, the Townsville Sports Reserve has hosted a range of high profile events including the Oceania Games, Relay for Life, National All Schools Rugby League, Football and Athletics Championships. The venue has an overall capacity of approximately 4,000 people. For larger events, there is access to a kiosk with ticket office facilities and the grandstand includes air-conditioned broadcast, media and two corporate box suites.

The main grandstand looks over an International Association of Athletics Federations (IAAF) Class 2 standard track. The Townsville Sports Reserve also has ample shaded seating across two fields including two large viewing decks.

The Townsville Sports Reserve offers a range of facilities for people with disabilities and have held a number of events including the Challenge Games and has hosted the Australian Paralympic squad trainings.

Training camps • •

2010–2012 National Rugby League Club Training Venue 2 010 North Queensland Cowboys High Performance training

2013 Hosted Events • • •

2013 Queensland Little athletics State Championships 2013 Challenge games 2013 Athletics North Queensland Championships

070

• • • •

2013 Third Brigade Defence Force Athletics 2013 North Queensland Touch Championships 2013 National Secondary Schools Athletics event Training venue for NRL visiting teams

Events Over the years, Townsville Sports Reserve has hosted a variety of competition and training events. The Reserve has a number of facilities to make your event run smoothly, including: • • • •

Canteen with cooking facilities and cold room Bar area with cold room Three amenities blocks Designated First Aid room

The Townsville Sports Reserve can accommodate large or small events and something can be tailored to suit your event requirements.

There are conference and meeting room facilities available for hire in the Townsville Sports House, which adjoins the Reserve.

These rooms can be arranged for large or small conferences or training seminars.

Please contact the Townsville Enterprise Convention Bureau for more details.

The National Trust Heritage Centre The National Trust Heritage Centre is one of Townsville’s newest event venues. Located in West End, it is only a short drive from the CBD and major hotel properties, making it the perfect location to host your next event. The heritage buildings, manicured lawns and gardens and beautiful views of Castle Hill provide a unique backdrop to create a space that is truly one of a kind.

The Heritage Centre was created in the 1970s as a means of rescuing Townsville buildings which otherwise would have been lost. Its key structure is the late nineteenth century residence ‘Currajong’, the residence had four different owners, each important in North Queensland history.

Contact Information

THE NATIONAL TRUST HERITAGE CENTRE The Trust has an exclusive management agreement in place; please contact the venue managers for further information.

ROUX BLOND CREATIVE CATERING Phone +61 7 4724 4018 Fax +61 7 4771 3146 Email enquiries@rouxblond.net Website www.rouxblond.net

The property has expansive grassed areas that make it an ideal venue for many types and styles of events including weddings, corporate and social functions. Our exclusive award-winning caterers specialise in custom events, tailoring menus and concepts specifically for each client.

Style

Capacity

Cocktail

350 pax

Seated

250 pax

071

072

The Ross River Quarry, Townsville

Support Services From event theming through to catering and equipment hire, Townsville offers an array of professional support services to complement your next event. Townsville prides itself on offering high quality, creative and professional

Flinders Street East by Kerry Katsanevas

event productions and the Townsville Enterprise Convention Bureau can put you in touch with whatever services you require to produce a seamless event.

073

Offsite Caterers Roux Blond Creative Catering

We love what we do, you will too.

Roux Blond Creative Catering is a wedding and events catering and coordination company that services Townsville, Magnetic Island, Cairns, Port Douglas and the Whitsundays.

We specialise in custom events, tailoring menus and concepts specifically for each client. Even though we have been nationally awarded and recognised in Wedding Catering for several years, we do cater to all styles of events, including corporate and gala events, product launches, community events and festivals, incentive programs, Christmas parties and private celebrations.

Our offsite capabilities allow us to travel to various locations and offer our services throughout North Queensland; notable venues include The Townsville Heritage Trust, The Quarry, Lotus House Magnetic Island, The Sugar Wharf Port Douglas and the Tony Ireland and Townsville RSL Stadiums.

Event Production

074

Contact Information

ROUX BLOND CREATIVE CATERING Phone +61 7 4724 4018 Fax +61 7 4771 3146 Email enquiries@rouxblond.net Website www.rouxblond.net

Visitor Services North Queensland Visitor Information Centres The Volunteers at the Townsville and North Queensland Visitor Information Centres are the friendly local faces that can assist your delegates with all their enquiries. Whether your delegates are seeking information on attractions, looking for the best public transport option or seeking free local maps, the Townsville Visitor Information Centre is the best place to start.

TOWNSVILLE

Flinders Square Visitor Information Centre Address Flinders Square, Townsville Phone 1800 801 902

BURDEKIN

Burdekin Tourism Association Address 12 Railway Avenue, Home Hill Phone +61 7 4782 8241 Burdekin Tourism Association Address Plantation Park, Bruce Highway, Ayr Phone +61 7 4783 5988

CHARTERS TOWERS

Charters Towers Visitor Information Centre Address 74 Mosman Street, Charters Towers Phone +61 7 4761 5533

HINCHINBROOK

TYTO Wetlands Information Centre Address Townsville Road, Ingham Phone +61 7 4776 5211

075

076

Support Services Listing Region:

Townsville

Burdekin

Charters Towers

Hinchinbrook

Magnetic Island

Other

Accommodation Company

Phone

Website

Aquarius on the Beach (RDP)

+61 7 4772 4255

www.aquariusonthebeach.com

Breezes by the Bay

+61 7 4772 3335

www.breezesbythebay.com.au

Brooke Haven Holiday Units

+61 7 4778 5588

www.brookehavenholidayunits.com

City Oasis Inn

+61 7 4771 6048

www.cityoasis.com.au

Classique Bed and Breakfast

+61 7 4721 0898

www.classiquebnb.com.au

Comfort Inn Robert Towns

+61 7 4771 6900

www.roberttowns.com.au

Creek Valley Rainforest Retreat

+61 7 4779 5739

www.creekvalley.com.au

Grand Hotel Townsville

+61 7 4753 2800

www.grandhoteltownsville.com.au

Hidden Valley Cabins and Tours

+61 7 4770 8088

www.hiddenvalleycabins.com.au

Holiday Inn Townsville

+61 7 4729 2000

www.townsville.holiday-inn.com

Hotel Ibis Townsville

+61 7 4753 2000

www.accorhotels.com.au/Ibis-Townsville

Itara Apartments

+61 7 4723 4644

www.itara.com.au

JCU Halls of Residence

+61 7 4781 5701

www.jcu.edu.au/jcuhalls

Jupiters Townsville Hotel & Casino

+61 7 4722 2333

www.jupiterstownsville.com.au

Mariners North Holiday Apartments

1300 591 051

www.marinersnorth.com.au

Mercure Townsville

+61 7 4725 2222

www.accorhotels.com.au

Oaks M on Palmer

+61 7 4753 2900

www.theoaksgroup.com.au

Ocean Breeze By The Strand

+61 7 4729 8100

www.oceanbreezebythestrand.com.au

Orchid Guest House

+61 7 4771 6683

www.orchidguesthouse.com.au

Orpheus Island Resort

+61 7 4777 7377

www.orpheus.com.au

Park Regis Anchorage

+61 7 4722 6200

www.parkregisanchorage.com.au

Quest Townsville

+61 7 4726 4444

www.questtownsville.com.au

077

Support Services Listing Accommodation (Cont’d) Company

Phone

Website

Rydges Southbank Townsville

+61 7 4726 5265

www.rydges.com

Seagulls Resort

+61 7 4721 3111

www.seagulls.com.au

Base Backpackers Magnetic Island

+61 7 4778 5777

www.stayatbase.com

Best of Magnetic

+61 7 4778 5955

www.bestofmagnetic.com

Island Leisure Resort

+61 7 4778 5000

www.islandleisure.com.au

Peppers Blue on Blue Resort - Magnetic Island

+61 7 4758 2400

www.peppers.com.au/Blue-On-Blue

Castaways Resort & Spa Mission Beach

+61 7 4068 7444

www.castaways.com.au

Daydream Island Resort

+61 7 3259 2350

www.daydreamisland.com

1300 883 809

www.dreamweavers.com.au

Castlemaine Perkins Limited

+61 7 4775 3633

www.xxxx.com.au

CCA (Coca-Cola Amatil)

+61 7 4774 9940

www.mycca.com.au

Grinders Coffee

1300 476 377

Mt Elliot Townsville

+61 402 708 097

Audio Visual Dreamweavers

Beverage Provider

Booking Agent Escape Travel

+61 7 4722 5000

www.escapetravel.com.au

Tropical Travel & Accommodation

+61 7 4772 5800

www.tropicaltravel.com.au

World Travel Professionals

+61 2 9302 0700

www.worldtravel.com.au

078

Region:

Townsville

Burdekin

Charters Towers

Hinchinbrook

Magnetic Island

Other

Caravan Parks Company

Phone

Website

Aussie Outback Oasis Cabin & Van Village

+61 7 4787 8722

www.aussieoutbackoasis.com.au

The Lakes Holiday Park

+61 7 4725 1577

www.thelakesholidaypark.com.au

Range Caravan Park

+61 7 4773 2419

www.rangecaravanpark.com.au

Rollingstone Beach Caravan Resort

1800 006 567

www.rollingstonebeach.com.au

Rowes Bay Caravan Park

+61 7 4771 3576

www.rowesbaycp.com.au

Bivouac Junction Holiday Camp

+61 7 4787 3804

www.bivouacjunctionholidays.com

Dalrymple Tourist Van Park

+61 7 4787 1121

www.dalrymplevanpark.com.au

Crystal Creek Caravan Park

+61 7 4770 8198

www.crystalcreekcaravanpark.com.au

Cuisine to Go

+61 7 4728 7771

www.cuisinetogo.com.au

Roux Blond

+61 7 4724 4018

www.rouxblond.com.au

Get Branded

+61 418 736 280

www.getbranded.com.au

Jewellery By Design

+61 7 4772 1001

www.jbd.net.au

MAK Advertising

+61 7 4721 1411

www.makadvertising.com.au

Oracle Studio Digital Creativity

+61 7 4724 5980

www.oraclestudio.com.au

Catering

Corporate Gifts

Design and Production

079

Support Services Listing Equipment Rental Company

Phone

Website

Aggreko Pty Ltd

1300 244 735

www.aggreko.com

Doug Edes Marquee and Party Hire

+61 7 4772 6611

www.dougedes.com.au

Norquip Hire

+61 428 582 195

www.norquiphire.com.au

SSS Events

1300 833 377

www.sssevents.com.au

Arty Productions

+61 7 4724 0166

www.artyproductions.com.au

Royalty

+61 7 4724 3396

www.royalty.net.au

Acclaim Special Events & Meeting Management

+61 7 3254 0522

Australian Events

+61 7 4634 7288

Event Management

www.australianevents.com.au

Australian Professional Conferences & Seminars +61 7 4751 5060 World Travel Professionals

+61 2 9302 0700

www.worldtravel.com.au

106.3FM & Zinc FM

+61 7 4729 4010

www.sea1007.com.au

Southern Cross Austereo

+61 7 4729 2111

www.hotfm.com.au

Southern Cross Ten Qld

+61 7 4726 2000

www.southerncrossbroadcasting.com.au

Success Business Magazine

+61 7 4721 4640

www.successbusinessmag.com.au

Townsville Bulletin

+61 7 4722 4446

www.townsvillebulletin.news.com.au

Adlink Media

+61 407 656 699

www.adlinkmedia.com.au

+61 7 4721 6855

www.looking-glass.com.au

Media

Photography Through the looking Glass Studio

080

Region:

Townsville

Burdekin

Charters Towers

Hinchinbrook

Magnetic Island

Other

Printing Company

Phone

Website

Fuji Xerox Business Centre (Townsville)

+61 7 4759 9499

www.xrx.com.au

Kwik Kopy Printing Townsville

+61 7 4721 2626

www.townsville.kwikkopy.com.au

Lotsa Print and Design

+61 7 4772 3344

www.lotsaprinting.com.au

NPS Corporate

+61 7 4779 4711

www.npscorporate.com.au

Printcraft

+61 7 3291 2444

www.printcraft.com.au

The Digimen

+61 7 4721 1042

www.thedigimen.com

Bolton Print

+61 7 4035 3833

www.boltonprint.com.au

Greenridge Press

+61 7 4659 1444

www.greenridgegroup.com.au

Vink Publishing

+61 7 3334 8000

www.vinkpub.com

Castletown Townsville

+61 7 4772 1699

www.castletown.com.au

Stockland Townsville

+61 7 4779 6033

www.stockland.com.au

Willows Shopping Centre

+61 7 4799 9100

www.dexus.com

Dreamscene Events

+61 402 667 515

www.dreamscene.net.au

Dreamweavers

1300 883 809

www.dreamweavers.com.au

+61 448 466 669

www.townsvilletickets.com.au

Shopping

Theming

Ticketing Townsville Tickets

081

Support Services Listing Tour Attraction Company

Phone

Website

Adrenalin Snorkel and Dive

+61 7 4724 0600

www.adrenalindive.com.au

Australian Festival Of Chamber Music

+61 7 4771 4144

www.afcm.com.au

Barra Fun Park

+61 419 739 442

www.barrafunpark.com

Billabong Sanctuary

+61 7 4778 8344

www.billabongsanctuary.com.au

Cultural Centre Townsville

+61 7 4772 7679

www.cctownsville.com.au

Dancenorth

+61 7 4772 2549

www.dancenorth.com.au

Event Cinemas

+61 7 4771 4101

www.eventcinemas.com.au

First Things First Wellness Centre

+61 7 4728 7165

www.firstthingsfirst.com.au

Herveys Range Heritage Tea Rooms

+61 7 4778 0199

www.heritagetearooms.com.au

Herveys Range Quad Bikes

+61 7 4778 0011

www.herveysrangequadbikes.com.au

Kingpin Bowling

13 2695

www.kingpinbowling.com.au

Kookaburra Tours & Charters Pty Ltd

+61 448 794 798

www.kookaburratours.com.au

Museum of Tropical Queensland

+61 7 4726 0600

www.mtq.qm.qld.gov.au

North Queensland Toyota Cowboys

+61 7 4773 0700

www.cowboys.com.au

Not 2 Old 2 Dance

+61 7 4751 6607

www.not2old2dance.com

Perc Tucker Regional Gallery

+61 7 4727 9011

www.townsville.qld.gov.au

Pinnacles Gallery

+61 7 4773 8871

www.townsville.qld.gov.au

Pirate SportFishing Charters

+61 437 398 804

www.piratesportfishingcharters.com

Reading Cinemas Townsville

+61 7 4723 6655

www.readingcinemas.com.au

Red Barron Sea Planes

+61 7 4758 1556

www.redbaronseaplanes.com.au

Reef HQ Aquarium

+61 7 4750 0800

www.reefHQ.com.au

082

Region:

Townsville

Burdekin

Charters Towers

Hinchinbrook

Magnetic Island

Other

Tour Attraction (Cont’d) Company

Phone

Website

Remote Area Dive

+61 7 4721 4425

www.remoteareadive.com

Segway Townsville

+61 418 500 133

www.segwaytownsville.com.au

Townsville Crocodiles

+61 7 4778 4222

www.crocodiles.com.au

Townsville Military Tours

+61 408 555 887

www.militarytours.com.au

Townsville Rotary Markets

+61 417 721 822

www.townsvillerotarymarkets.com.au

Undara Experience

+61 7 4031 7933

www.undara.com.au

V8 Supercars Australia Pty Ltd

www.v8supercars.com.au

Warrina Ice Skating Rink

+61 7 4759 1777

www.hbsmanagement.com.au

Yongala Dive Pty Ltd

+61 7 4783 1519

www.yongaladive.com.au

Texas Longhorn Wagon Tours & Safaris / Leahton +61 7 4787 8126 Park Country Cabins

www.texaslonghorn.com.au

Australian-Italian Festival Association Inc

+61 7 4776 5288

www.australianitalianfestival.com.au

Frosty Mango

+61 7 4770 8184

www.frostymango.com.au

Lees Hotel ‘The Original Pub with No Beer’

+61 7 4776 1577

www.leeshotel.com.au

Mungalla Station

+61 7 4777 8718

www.mungallaaboriginaltours.com.au

Bungalow Bay Koala Village, Magnetic Island

+61 7 4778 5577

www.bungalowbay.com.au

Cruise Whitsundays and Awesome Adventures Oz +61 7 4946 4662

www.cruisewhitsundays.com

Hamilton Island

+61 7 4946 9999

www.hamiltonisland.com.au

Murdering Point Winery

+61 7 4065 2327

www.murderingpointwinery.com.au

Paronella Park

+61 7 4065 0000

www.paronellapark.com.au

Tinaroo Sunset Retreat

+61 7 4095 3350

www.tinaroosunsetretreat.com.au

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Support Services Listing Transport Company

Phone

Website

Acacia Limousines

+61 7 4728 8666

www.acacialimousine.com.au

Airnorth

+61 8 8920 4000

www.airnorth.com.au

Aurizon Operations Limited

+61 7 4772 8308

www.aurizon.com.au

Calypso Coaches

+61 438 689 212

www.calypsocoaches.com.au

Campbells Coaches

+61 7 4774 5099

www.campbellscoaches.com.au

Con-X-ion Airport Transfers

+61 7 5556 9888

www.cxn.com.au

Nautilus Aviation

+61 7 4725 6056

www.nautilusaviation.com.au

QANTAS Airways Ltd

+61 407 891 280

www.qantas.com.au

Queensland Airports

+61 7 4727 3211

www.townsvilleairport.com.au

Queensland Rail Limited

+61 7 4772 8358

www.qr.com.au

REX Airlines

+61 2 6622 6177

www.rex.com.au

Townsville Helicopters

+61 7 4772 4998

www.townsvillehelicopters.com.au

Townsville Taxi

+61 7 4778 9550

www.tsvtaxi.com.au

West Wing Aviation

+61 7 4721 5151

www.westwing.com.au

Fantasea Cruising Magnetic

+61 7 4796 9300

www.fantasea.com.au

Sealink Queensland Pty Ltd

+61 7 4726 0819

www.sealinkqld.com.au

+61 7 4779 7577

www.malouwho.com.au

Uniforms Malou Who

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Region:

Townsville

Burdekin

Charters Towers

Hinchinbrook

Magnetic Island

Other

Venues Company

Phone

Website

Arcadia Surf Lifesaving Club

+61 7 4721 5855

www.arcadiansurfclub.com.au

JAM Corner

+61 7 4721 4900

www.jamcorner.com.au

James Cook University

+61 7 4781 5701

www.jcu.edu.au

Jupiters Townsville Hotel & Casino

+61 7 4722 2333

www.jupiterstownsville.com.au

Mercure Townsville

+61 7 4725 2222

www.accorhotels.com.au

Reef HQ Aquarium

+61 7 4750 0800

www.reefHQ.com.au

Riverside Convention Centre

+61 7 4779 6708

www.riverscc.com.au

Riverway Arts Centre

+61 7 4773 8888

www.townsville.qld.gov.au

Rydges Southbank Townsville

+61 7 4726 5265

www.rydges.com

Seagulls Resort

+61 7 4721 3111

www.seagulls.com.au

The Brewery

+61 7 4724 2999

www.townsvillebrewery.com.au

The Venue Townsville

+61 7 4724 2800

www.thevenuetownsville.com.au

Townsville Civic Theatre

+61 7 4727 9013

www.townsville.qld.gov.au

Townsville Entertainment and Convention Centre +61 7 4771 4222

www.tecc.net.au

Townsville RSL Stadium

+61 7 4773 8592

Townsville Turf Club Inc

+61 7 4778 2400

www.townsvilleturfclub.com.au

Townsville Yacht Club

+61 7 4772 1192

www.townsvilleyachtclub.com.au

Burdekin Theatre

+61 7 4783 9880

www.burdekintheatre.com.au

Peppers Blue on Blue Resort - Magnetic Island

+61 7 4758 2400

www.peppers.com.au/Blue-On-Blue

The Good Food Guide

+61 7 4775 4526

www.pinknoisecreative.com.au

Tyto Wetlands Information Centre

+61 7 4776 4792

www.hinchinbrooknq.com.au

Island Impressions

+61 7 4778 5211

www.magnetic-island.com.au

Magnetic Informer

+61 7 4778 5503

www.magneticinformer.com.au

Visitor Information

085

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Peppers Blue on Blue Magnetic Island

Image by Insight Creative – www.insightcreative.com.au

Townsville North Queensland Incentives Townsville in North Queensland is the gateway to the World Heritage listed Great Barrier Reef, tropical islands, wet tropics rainforests, national parks, wetlands and home to world class professional and industry leaders. Immerse, enrich and entertain your delegates with unique incentive itineraries highlighting the beautiful landscapes, and the unique characters that gives Townsville its friendly flavour.

Access all Areas, Tropical Island Hopping, Special Places in Nature, Legendary Leadership, Food and Wine Indulgence –the five themes guide you through what Townsville has to offer. Use these themes and sample itineraries to create a personalised incentive experience, to reward, relax and give your delegates a little bit of something they didn’t have before.

Horseshoe Bay, Magnetic Island by Kobie Rhodes

Accommodation Partners • • • • • • • • •

Jupiters Townsville Hotel & Casino Mercure Townsville Grand Hotel Townsville Holiday Inn Townsville Best of Magnetic Properties Hidden Valley Cabins Orpheus Island Resort Rydges Southbank Townsville Quest Apartments Townsville

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Access All Areas • • • •

World class events in a picturesque region Access all areas VIP experiences Celebrity Meet & Greets Outstanding corporate hospitality

Townsville is home to exciting events throughout the year, from festivals, markets, sporting events to exhibitions where you can treat your guests to an ‘access all areas’ experience.

Between April and November you can meet a professional bull rider and just ask ‘WHY?’, go to pit lane at a V8 supercar race and meet a real lead foot, or be part of a fashion shoot and discover what happens behind the catwalk. Give your delegates a ‘money can’t buy’ access all areas’ events experience.

Sample Itinerary Magnetic Island Race Week Group Size: Small group 1–20 pax Duration: 3–4 days Timing: August Day 1: Arrive in Townsville in North Queensland and be greeted with limo transfers to your hotel. The evening takes you on a back of house tour of the local brewery before a private dinner at one of Townsville award winning restaurants, JAM Corner.

Day 2: The Magnetic Island Race Week yacht event is held in the pristine waters of the Great Barrier Reef and your journey begins with a privately guided behind the scenes tour of Reef HQ the world’s largest living coral reef aquarium. Travel to Magnetic Island to explore its natural highlights with a pre-planned car rally with your aptly named provider Topless Cars. Enjoy the evening at exclusive accommodation on Magnetic Island with a private dinner under the stars.

Day 3: Today is race day, teamwork is important as your guests will compete under the guidance of experienced crew for the ultimate thrill. Relax and unwind with other competitors at the Yachties Hour and Race Day Presentation and enjoy the evening’s entertainment.

Day 4: Transfer back to Townsville for limousine transfer to the airport.

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Food and Wine Indulgence • • • •

Local produce – paddock to plate Award winning chefs and spectacular ‘unique venues’ Learn to cook and team building exercises Food and wine events and festivals

Quality local produce prepared by award winning chefs is key to any food and wine experience, where and how you enjoy it is what makes it a memorable occasion. Townsville’s unique venues include dining underwater with shimmering tropical fish and eerie predators, tropical islands, atop high summits, picnicking by the river or an intimate table for two in an established restaurant.

Sample Itinerary Sensations Food & Wine Group Size: 1–15 pax Duration: 3 days Timing: Year round Day 1: Arriving at Townsville in North Queensland your limo will collect and escort you to your accommodation for check in, allowing you time to prepare for the evening’s event. Pre-dinner drinks are served in your private dining room overlooking the Ross River before a dégustation menu featuring local produce and presentations from the head chef.

Day 2: Today you will take a private tour to discover the paddock to plate pathway. In picturesque settings see where Townsville’s best produce is grown, grazed and harvested with a local knowledgeable guide.

Your gala evening event at one of Townsville’s heritage listed venues, a dinner to challenge and evoke your senses. Things may not always taste as they appear.

Indulge your palate and inner ‘foodie’ in this creative dining experience.

Day 3: Relax over a Brewery brunch and reflect on what has been a great experience.

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Special Places in Nature • • • •

Meet the local wildlife and the characters who care for them Hand feed a croc or chill out with a koala on the beach Explore five different landscapes in one day Swim with the spectacular marine life and see the world renown Great Barrier Reef

Sample Itinerary Rainforest & Reef Wildlife Group Size: 1–50 pax

Blessed with an abundance of wildlife, five different landscapes within an hour’s drive from the city, and a team of people who have devoted their lives to caring for both, Townsville North Queensland provides the ultimate base for a face to face natural encounter. Interact with Australia’s cutest creatures and immerse yourself in a tropical rainforest, the Great Barrier Reef and experience the rich culture and history of the Aboriginal people.

Duration: 4–5 days Timing: Year round Day 1: Upon arrival at Townsville transfer by coach to Mungalla Station where you can share a unique experience immersing yourself in the culture and history of the local Aboriginal people. Keep an eye out for wildlife as you travel through lush rainforest en-route to Hidden Valley while the local guide amazes you with stories of the land. Settle into your room for a privately hosted dinner with the property owners.

Day 2: Wake to the peaceful bush surrounds and enjoy breakfast at Hidden Valley Cabins before spending a full day exploring the Southern Hemisphere’s highest sheer drop waterfall. At over 300m, Wallaman Falls is a must see natural wonder. Join your Hidden Valley Cabins hosts on an adventure through the dry sclerophyll scrub and see Australia’s cutest and, in some cases, rare nocturnal animals including gliders, numerous possums, night spiders, Rufous Bettongs, night birds, owls, the elusive platypus and much more.

Day 3: Experience the Great Barrier Reef without getting wet, at the world’s largest living coral reef aquarium. As the National Reef Education Centre for the Great Barrier Reef Marine Park Authority, Reef HQ Aquarium will open your eyes to an amazing world filled with thousands of charismatic marine creatures.

You will also visit the renowned turtle hospital. Dinner tonight will be at Reef HQ with shimmering tropical fish, eerie predators and stunning live coral reef galleries as a backdrop.

Day 4: Today you will actively participate in citizen science and contribute to the long term health and monitoring of the Great Barrier Reef. The scene is set for a full day of diving and snorkelling on the Great Barrier Reef.

Day 5: Depart Townsville

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Tropical Island Hopping • • • •

Tropical islands on the Great Barrier Reef Australia’s largest solar suburb on Magnetic Island Private island getaway and spectacular marine life Access to world leading marine scientists

Between Cairns and the Whitsundays, Townsville is host to an array of spectacular tropical islands on the Great Barrier Reef.

Explore this picturesque World Heritage listed environment from the comfort of your own luxurious private island or explore the inner workings of true sustainability and learn from world class authorities on what makes this Region so special.

Sample Itinerary Life in the Tropics Group Size: 1–15 pax Duration: 4 nights/ 5 days Timing: Year round Day 1: Upon arrival at Cairns or Townsville, enjoy a helicopter transfer over the picturesque coralstudded sea to Orpheus Island where you can spend the afternoon enjoying the many activities on offer or simply relaxing .

Day 2: Orpheus offers a plethora of once in a lifetime experiences, be it a fishing trip where the day’s catch is grilled on an open fire in a nearby cove, an Indigenousled tour of the culturally rich neighbouring islands, or taking a dinghy and chef prepared gourmet picnic hamper and discovering the many pristine bays and reefs that fringe Orpheus.

Day 3: Located within Pioneer Bay is the Orpheus Island Research Station, a marine research facility operated

by James Cook University. On this educational tour you will be introduced to the great research facilities, including the wet and dry laboratories and the live reef touch tanks.

Transfer by helicopter back to Townsville where your limousine will meet you and transfer you to SeaLink for a short ferry ride to Magnetic Island Day 4: After a leisurely morning you will spend time with the wildlife rangers at Bungalow Bay Koala Village participating in the Magnetic Island Light Footprints program where you will have the chance to ‘Leave your Mark’ on this Great Barrier Reef Island. Your day will finish with a private catered degustation meal in a handpicked location.

Day 5: Following breakfast, transfer to Townsville airport for your flight home.

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Legendary Leaders • • • •

W orld class leaders in environment, sustainability, science, business and the Great Barrier Reef Private one-on-one access with key personnel Classroom and outdoor interactive experiences Professional development and team building

Sample Itinerary The Solar Leadership Tour Group Size: 1–20 pax

Successful leadership is vital to any organisation, project or individual. Learning from others is key to fostering new ideas and concepts and is a perfect avenue to reward those who excel. Townsville is home to world recognised professional leaders with whom your guests can engage on a one-on-one basis with, to learn and develop their professional skills.

World class leaders from the following industry sectors are available to inspire your delegates: • • • • • • •

Defence Aviation Sustainability Mining and Minerals Processing Marine Sciences Business and Professional Services Agriculture

Duration: 2 nights/ 3 days Timing: Year Round Day 1: On arrival you will tour Townsville, visiting residential, commercial and government buildings illustrating Energy Efficiency, Energy Demand Reduction, Renewable Energy and Smart Technology Reduction. Drive to Hidden Valley via World Heritage listed Wet Tropics and Paluma Range National Park stopping en-route for lunch at Frosty Mango and a swim at Crystal Creek before arriving at your accommodation at Hidden Valley Cabins, Australia’s first 100% solar powered resort.

Day 2: Keynote speakers from Townsville Enterprise and James Cook University will discuss the day’s activities, key learnings and how this may apply to your projects.

Day 3: Reef HQ Aquarium is the only tourism attraction in Queensland to be registered as a solar power station.

During the privately guided tour you will discover how renewable energy from the sun is being used to reduce the Aquarium’s carbon footprint and to encourage people to adopt sustainable living practices. Transfer to Townsville airport.

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Sailing off the Townsville coast

094

Bungalow Bay Koala Village, Magnetic Island

Townsville Dining From dining with a picnic rug and fish and chips along the beach to fine dining and cocktails, Townsville has dining options to satisfy everyone’s taste buds! Try Townsville’s own brewed beer at the Townsville Brewery or enjoy a tropical cocktail with

The Brewery, Townsville

views overlooking Townsville city. Enjoy Townsville’s vibrant nightlife with a range of sophisticated bars, classically styled Queensland pubs and modern restaurants.

095

Restaurant Listing Company

Region:

Phone

Townsville

Magnetic Island

Website

Aqua - Located at Jupiters Townsville Hotel & Casino

+61 7 4722 2261

www.jupiterstownsville.com.au

Cactus Jack's Restaurant

+61 7 4721 5705

www.cactusjacksrestaurant.com.au

Celsius Restaurant - Located at Mercure Townsville

+61 7 4759 4900

www.mercure.com

Cowboys Leagues Club

+61 7 4724 5888

www.cowboysleagues.com.au

Harold's Seafood on the Strand

+61 7 4724 1910

www.haroldseafood.com.au

Herbert Hotel

+61 7 4771 2641

www.hotelherbert.com.au

JAM Corner

+61 7 4721 4900

www.jamcorner.com.au

- - Located at Jupiters Townsville Hotel & Casino Kobe

+61 7 4722 2222

www.jupiterstownsville.com.au

Lillywhite Hotel Group

+61 7 4774 6322

www.lillywhitehotelgroup.com.au

Longboard Bar & Grill

+61 7 4724 1234

www.longboardbarandgrill.com

Masala Indian Cuisine

+61 437 772 466

www.masalaindian.com.au

Molly Malones Irish Pub

+61 7 4771 3428

www.mollymalonesirishpub.com.au

Southbank Grill - Located at Rydges Townsville

+61 7 4726 5265

www.rydges.com

Spin CafĂŠ - Located at Jupiters Townsville Hotel & Casino

+61 7 4722 2333

www.jupiterstownsville.com.au

The Brewery

+61 7 4724 2999

www.townsvillebrewery.com.au

Watermark Townsville

+61 7 4724 4281

www.watermarktownsville.com.au

Boardwalk Restaurant and Bar

+61 7 4758 2400

www.peppers.com.au/blue-on-blue/dining

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Aqua – Located at Jupiters Townsville Hotel & Casino Cactus Jack’s Restaurant (three locations) Celsius Restaurant – Located at Mercure Townsville Cowboys Leagues Club Harold’s Seafood on the Strand Herbert Hotel JAM Corner - – Located at Jupiters Townsville Hotel & Casino Kobe

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Roux Blond Creative Catering by Megan MacKinnon

Pre and Post Touring The Townsville North Queensland Region offers delegates the opportunity to immerse themselves in a range of landscapes and experiences all within an hour and a half of the CBD. The Region extends to the Burdekin in the south, Charters Towers to the west, Hinchinbrook to the north and the Palm Island Group to the east. Whether you want to explore the Great Barrier Reef, experience the authenticity of the outback, discover the wetlands or bask in the sun on a tropical beach, the Region offers something for everyone.

The Strand Jetty, Townsville

The Townsville North Queensland Region has cemented its reputation as an entertainment hub offering year round events for your delegates to enjoy!

Contact the Townsville Enterprise Convention Bureau to receive your free Holiday & Travel Guide.

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Townsville North Queensland With over 300 days of sunshine each year, Townsville North Queensland is a thriving precinct with more than 700 dining outlets, unique retailing, 3,000 hotel rooms, spectacular events and entertainment as well as access to an abundance of nature based experiences.

Castle Hill Just metres short of a mountain, Castle Hill is the giant pink granite monolith that stands proud in the centre of Townsville, serving as the perfect place for visitors to orientate themselves with the city. Take the easy drive to the top for stunning panoramic views of Magnetic Island and Cleveland Bay, Townsville City and suburbs and the Northern Beaches. If you’re up for it, challenge yourself and join the 1,000 locals that run and walk up the Hill every day – running shoes are a must!

The Strand Townsville’s famous foreshore, The Strand, is the perfect place to relax during your visit to Townsville. Stretching 2.5 km and offering views across Cleveland Bay to Magnetic Island, The Strand is a favourite for locals and visitors alike.

BBQ facilities, swimming enclosures, freshwater showers, a waterpark, playgrounds and waterfront dining make this an obvious place to visit.

Riverway Two huge swimming lagoons, playgrounds, parklands, a performance and arts centre and a sports stadium, all situated on the banks of the Ross River. The Riverway Precinct is perfect for families looking to enjoy the great outdoor lifestyle that North Queensland is famous for!

Townsville CBD The recently redeveloped Townsville CBD is growing its reputation as a centre for fashion, food and entertainment.

Visitors can enjoy boutique shopping, alfresco dining and a local market every Sunday. The CBD is well connected with the Palmer Street dining and accommodation precinct, located just a short walk from the central hub of Flinders Square over the historic Victoria Bridge. Be sure to make the most of the free WiFi in Flinders Square and pop in to see the Volunteers at the Visitor Information Centre.

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Reef HQ Aquarium Reef HQ Aquarium is the world’s largest living coral reef aquarium and the Australian Government’s national education centre for the Great Barrier Reef. Reef HQ Aquarium provides the most outstanding Great Barrier Reef Aquarium experience through education, inspiration and entertainment. The Reef HQ Aquarium Turtle Hospital provides a dedicated facility where sick and injured marine turtles are cared for and rehabilitated.

Townsville Cultural Centre The Townsville Cultural Centre offers an authentic Indigenous experience, showcasing regional artists, dance performances, music, storytelling and an interpretive gallery which provides insight into the Indigenous people of North Queensland.

Museums Townsville offers a number of museums showcasing the rich history and stories of the Region. In the heart of Townsville city discover the story of the HMS Pandora, the ship sent by British Admiralty to capture the Bounty and her mutinous crew. Other museums within Townsville North Queensland include the Maritime Museum, The Townsville Military Museum, Jezzine Barracks and the National Heritage Trust Centre.

Billabong Sanctuary On the outskirts of the city, Billabong Sanctuary is an interactive wildlife park set in 11 hectares of wilderness. Hold a koala, cuddle a wombat, smile at a crocodile or wrap a python around your neck. Animal talks and feedings occur throughout the day – don’t forget your camera!

Art Galleries The Perc Tucker Regional Gallery is housed in one of Townsville’s finest heritage buildings and hosts exhibitions with a special focus on North Queensland art, while Pinnacles Gallery at Riverway is a public space with a dynamic blend of local and touring exhibitions.

Nightlife Townsville’s evolution as a metropolitan city is evident in its vibrant night life. Whether it is sipping cocktails overlooking The Strand, trying your luck at Jupiters Casino, fine dining in Palmer Street, browsing the local monthly Strand Night Markets or partying until late in Flinders Street nightclubs, there is plenty to do after the sun sets.

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Magnetic Island North Queensland Located within the Great Barrier Reef Marine Park just 8 km off the coast of Townsville, Magnetic Island is the perfect island escape. With 23 beaches and bays, Magnetic Island has the natural beauty and serenity of untouched paradise within a thriving community.

The Island is two-thirds protected national park and is home to some amazing adventures that are guaranteed to make you wish you had stayed longer. Magnetic Island has 25 km of walking tracks which guide visitors from bay to bay through bushlands of dry wattles and eucalypts to pockets of rainforest.

The Island’s national park is also home to a large colony of koalas and rock wallabies. Bush walks allow native animals to be viewed up close in their natural habitats.

Getting There and Around Magnetic Island is only 20 minutes on the SeaLink Queensland ferry from Townsville and once you’ve docked it’s straight into island life. If you haven’t brought your own vehicle over on the Fantasea Cruising Magnetic barge, the public bus service makes tripping around the Island a breeze or you can hire a scooter, colourful topless car or baby four wheel drive.

Other options for the fitness conscious traveller include exploring the wilderness via walking tracks or bike riding from bay to bay.

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Unforgettable Experiences • • • • • • • •

Snorkel the fringing reefs around Magnetic Island’s most popular beaches on one of the designated snorkel trails Explore the 25 km of walking tracks on the Island Observe the rock wallabies at Geoffrey Bay in Arcadia Drop a line off the old Picnic Bay jetty Put your dancing shoes on and rave all night at the famous Full Moon parties See northern Australia’s largest colony of koalas in the wild on the Forts Walk Picnic at West Point, a secluded beach looking back to the mainland and watch the sunset Sail around the Island to discover some secluded bays

Fishing at Picnic Bay Jetty, Magnetic Island by Rebecca Holman

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Great Barrier Reef Marine Park One of Australia’s most remarkable gifts is the Great Barrier Reef, a treasure which the Townsville Region is most proud of and a ‘must do’ experience for visitors.

From Townsville or Magnetic Island you can take a dive or snorkel trip to the Great Barrier Reef. For the uninitiated, dive operators offer scuba diving lessons with wetsuits, tanks and face masks available for hire. Snorkellers can hire gear and dive in straight off Magnetic Island’s beaches to discover fringing reefs. Explore the recently constructed snorkelling trails at Nelly and Geoffrey Bays and be sure to keep a look out for the WWII aeroplane propeller in Geoffrey Bay. Experienced divers should visit the S.S. Yongala, a 28m deep shipwreck, that sank off the coast of Ayr (just south of Townsville in the Burdekin) during a tropical cyclone in 1911.

Rated one of the world’s top 10 dive wrecks, the S.S. Yongala is home to a captivating array of hard and soft coral and spectacular marine life including sea turtles, sea anemone and thousands of inquisitive reef fish. Dive trips to the S.S. Yongala depart Townsville, Magnetic Island and Alva Beach in the Burdekin. This historic wreck will leave you with memories that last a lifetime.

Island hopping North Queensland’s islands of the Great Barrier Reef are easily accessible from Townsville.

Hinchinbrook Island Hinchinbrook Island is North Queensland’s largest national park island with the neighbouring channel home to an impressive collection of marine life including dugong and green sea turtles. The world famous Thorsborne Trail is 32 km of mountainous tropical terrain stretching along the eastern side of the Island, perfect for the traveller with a thirst for adventure.

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Orpheus Island Orpheus is part of the Palm Group of Islands located 110 km north of Townsville. This amazing Island offers secluded, sheltered bays and fringing reefs perfect for sailing and snorkelling. Orpheus Island is also home to an exclusive resort which is a favourite getaway for the rich and famous and incentive groups.

Palm Island Located 65 km north-west of Townsville, Palm Island is the traditional country of the Manbarra people and more recently, home of the Bwgcolman tribal people. Palm Islands’ assets are its unique Indigenous heritage and its location within the World Heritage listed Great Barrier Reef Marine Park. The pristine waters of the area have proven aquaculture potential including pearl and sea sponge farming. The area is also a renowned wild fishery for mackerel and coral trout.

Sailing and Fishing on the Great Barrier Reef North Queensland’s tropical weather is the perfect environment for sailing and boating. Experienced sailors can charter a vessel to sail through the many secluded areas. If you prefer group interaction, there are plenty of day trips departing Townsville and Magnetic Island.

The Great Barrier Reef is a fisherman’s paradise with some of the most succulent catches being spanish mackerel, coral trout, red emperor and sweet lip. More than one-third of the Great Barrier Reef is declared a no-take zone, making it the largest fully protected section of water on earth. If you are looking to catch and cook, check the Great Barrier Reef Marine Park Authority’s Zoning Regulations before you leave the shore.

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Paluma and the Northern Beaches Northern Beaches For a relaxing day out Townsville’s northern beaches, 60 km north of the city, are the ideal getaway. Bushland, Saunders, Toolakea, Toomulla and Balgal Beaches are perfect for fishing, swimming, picnicking and bird watching.

Crystal Creek – The locals’ favourite For a pleasant change of climate and scenery, travel a little further north along the Bruce Highway and turn left to Crystal Creek and Paluma. These two popular swimming holes offer the perfect place to cool off on a warm day. Big Crystal Creek, at the base of the Paluma Range, features a large swimming hole and picnicking area, perfect for families and larger groups.

Little Crystal Creek, located 11 km up the winding road to Paluma Village, is well known for its historic stone arch bridge built in the 1930s. Cascading waterfalls feed into one of the best freshwater swimming holes in the north.

Paluma – A Village in the Rainforest Continue up to Paluma Village nestled amongst the misty clouds. Located within the Mount Spec National Park, it is the southernmost point in the Wet Tropics World Heritage Area. At 1,000m above sea level, Paluma is a cool mountain retreat that offers cosy accommodation, camping, cafés, arts and craft, bird watching and a large network of rainforest walks.

Travelling on from Paluma, the diversity of flora and fauna changes dramatically as you enter the dry open woodlands.

The small township of Hidden Valley is home to Hidden Valley Cabins, an exclusive retreat offering daily platypus tours and home cooked meals.

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Unforgettable Experiences • • • • •

Join a guided tour of the ancient rainforest with Kookaburra Tours Travel to Hidden Valley and a quiet night’s sleep in the bush and spot an elusive platypus at Hidden Valley Cabins Walk through the rainforest from McClelland’s Lookout to Witt’s Lookout Cool off with a swim in the clear waters of Little or Big Crystal Creeks Sample some famous homemade ice cream at the iconic Frosty Mango on the Bruce Highway

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Hinchinbrook Shire North Queensland If tropical rainforest, eco-adventures, cultural heritage and beautiful beaches are on your list for the perfect holiday, Hinchinbrook in the Herbert River Valley is a destination must. This scenic region is just an hour’s drive north of Townsville and is a wonderland of nature based attractions in a vibrant cultural setting.

Numerous walking tracks, historic sites, as well as national parks for picnics, photography and bike riding beckon you to explore this piece of North Queensland.

Wetland Wonders TYTO Wetlands is a unique 120 hectare natural wetland area that is home to over 230 species of birds, tropical plants and native wildlife. Extensive walking tracks allow visitors to explore the park at their own pace, with a new cultural precinct linking the lagoons to the nearby TYTO Wetlands Centre. The precinct offers waterfront dining options, community gardens, and a birds-eye view of the area by climbing the 11m observation tower.

Natural Experiences Those looking for a day’s adventure should visit Australia’s tallest sheer drop waterfall, Wallaman Falls. Girringun National Park is the gateway to the Wet Tropics Great Walks and home to the shy platypus and endangered southern cassowary. A little further north is Broadwater State Forest, which offers tropical rainforest, open eucalypt forest and exotic pine plantations.

Lucinda is the closest mainland connection to Hinchinbrook Island with the neighbouring channel a protected environment for the dugong.

Indigenous The Hinchinbrook Shire also encompasses the traditional country of the Nywaigi, Warrgamay and Bandjin Aboriginal peoples. Visit Mungalla Station, near Forrest Beach, to hear stories about the Indigenous and European history of the area.

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Unforgettable Experiences • •

• • • • • • • • •

View the spectacular Wallaman Falls, the highest single drop waterfall in Australia TYTO Wetlands Centre has innovative displays and is the best stop for information about the nearby wetlands and surrounding region Visit Mungalla Station to meet with local Aboriginal people and learn ancient Indigenous cultural traditions Cast a line at Lucinda or Taylors Beach The Herbert River Museum in Halifax is a treasure chest of historical artifacts a displays Ingham comes alive in May each year for the AustralianItalian Festival Noorla Hotel is a fine example of art deco heritage Forrest Beach for swimming with a view to Orpheus Island Discover some of the region’s diverse landscapes and nature on the Wet Tropics Great Walks Visit the old Trebonne Post Office to mail your postcards Explore Hinchinbrook Island

Trebonne Post Office by Liam Postle

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Burdekin Shire North Queensland Just one hour’s drive south of Townsville is the Burdekin Shire – sugar capital of Australia, fishing mecca, bird watching paradise and traditional homeland of the Bindal and Juru Aboriginal people.

Made up of the neighbouring towns of Ayr and Home Hill, the district includes over a dozen other smaller centres and is as famous for its rich, flat farmlands as it is for its amazing waterways and scenic beauty. The Burdekin maintains a healthy reputation for its friendly residents, great specialty stores and laid back lifestyle.

Sugar As producer of the biggest and sweetest sugar cane in the country, the Burdekin is also one of the only cane growing regions left in Australia where cane is burnt before harvest.

These magnificent cane fires light up the skies every evening between June and December and have become a tourist attraction in their own right.

Fishing Fantastic fishing is on offer in the estuaries and waterways of the fertile Burdekin Delta. Fishing tours are available to catch barramundi, mud crabs, prawns, mangrove jack and a host of other estuary species.

Iconic The Burdekin River Bridge, which links Ayr and Home Hill, is the district’s best known landmark. Known as the Silver Link, the 1,103m crossing is the only bridge in Australia built without a solid footing and is longer than the Sydney Harbour Bridge.

The S.S Yongala shipwreck lies just off the coast of Ayr and is ranked one of the top 10 dive sites in the world. This is a must do for experienced divers. Yongala Dive based at Alva Beach is the fastest way to get to the site and discover magnificent marine life that call the wreck home.

Wetlands The Burdekin’s magnificent wetlands are home to an amazing array of bird life, some unique to the area. Bird watchers shouldn’t miss Plantation Park or Horseshoe Lagoon.

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Unforgettable Experiences • • • • • • • • • •

Walk across the landmark Burdekin River Bridge Witness the sheer majesty of a cane fire Take a barramundi fishing tour Dive the world famous S.S. Yongala shipwreck Visit Zaro Cultural Gallery in Ayr Enjoy the unspoilt beauty of Alva Beach Drop into the Home Hill Information Centre and view the history of the Silver Link Take in panoramic views from Mt Kelly or Mt Inkerman Visit Ashworth’s Treasures of the Earth Gallery See Gubulla Munda, the giant carpet snake sculpture at Plantation Park and visit the Gudjuda Cultural Centre

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Charters Towers and Ravenswood Take a step back in time and explore the unique history and heritage of the gold rush towns of Charters Towers and Ravenswood.

Charters Towers Driving through the streets of Charters Towers is like viewing a living montage of Australian history and heritage. Gold was first discovered in Charters Towers in 1871 by an Aboriginal horse boy, Jupiter. Thousands flocked from across the globe in a mad rush to the town, once the second largest city in Queensland.

The city was believed to have everything a civilised person could want and soon became known as ‘The World’.

The magnificent heritage buildings evident throughout the town are testament to the prosperity of the era. The heritage listed Stock Exchange Arcade, the World Theatre, City Hall and the Post Office Tower will have you reaching for your camera.

Don’t forget to visit the iconic drive-in cinema for flicks under the stars, the Towers Hill lookout and the largest surviving battery relic in Australia, the Venus Gold Battery.

Today, Charters Towers is known as the rural hub for graziers and the mining industry and hosts the Southern Hemisphere’s largest cricket carnival, the Gold Field Ashes, each January over the Australia Day long weekend.

Ravenswood Step back in time and explore this unique heritage listed gold mining town. A short 40 km detour off the Flinders Highway, en-route to Charters Towers, you will find historic Ravenswood.

Formally a gold mining town, today the main street looks like a movie set with its beautiful old buildings, mullock heaps and chimney stacks. The Court House Museum, the restored School House, Thorp’s Building and Butler’s Cottage are just some of the treasures of this tiny town.

Take a self-guided walk to visit them all or climb to the top of the local lookout to view the amazing open-cut gold mine in full operation. Travel just 5 km out of town to admire the unusual geological formation that is White Blow Conservation Park, where a unique white quartz outcrop stands.

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Unforgettable Experiences • • • • • • • •

Meet ‘JR’, the Guinness World Record holder for the bull with the longest horns at Texas Longhorns Wagon Tours & Safaris Stay the night in a ‘haunted’ hotel room at Ravenswood Take a short drive to White Blow Conservation Park and see the quartz outcrop dating back 300 million years Peek through the windows at Butler’s Cottage at Ravenswood and glimpse a little of life in the 1870s Meet the ghosts that haunt Charters Towers on the Ghosts of Gold Heritage Trail The Venus Gold Battery is a ‘must do’ along with exploring the magnificent heritage buildings Learn the art of gold panning and you could strike it rich at The Miner’s Cottage in Charters Towers Experience the stunning outback sunset from Towers Hill Lookout before settling in to discover some of the city’s past secrets through the ‘Ghosts After Dark’ movie presentation in the outdoor amphitheatre at the Lookout complex

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Endeavour Falls, Magnetic Island by Kobie Rhodes

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Forest Management These papers are totally derived from resources awhich are managed to ensure their renewability for generations to come.

Certified Carbon Neutral Products that are certified carbon neutral by an independent third party and for which a complete life cycle assessment has been undertaken. The environmental impact of these products has been measured ‘from cradle to grave’ and a rigorous independent assessment of the carbon footprint accounting for the product has been undertaken and verified.

Elemental Chlorine Free (ECF) Pulp is bleached using processes that do not use elemental chlorine gas, reducing significantly the amount of toxins released.

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ISO 14001 The standard published by the International Standards Organisation specifying the requirements of an environmental management system.

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Townsville

North Queensland

Townsville Enterprise Convention Bureau

Phone Fax Email Web

+61 7 4726 2728 +61 7 4726 2700 tel@tel.com.au www.townsvilleconventionbureau.com.au PRINCIPAL PARTNER

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MAJOR PARTNER