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Welcome!

Dear Guest, On behalf of the entire staff of Clarion Suites at the Alliant Energy Center, I would like to welcome you to beautiful Madison, Wisconsin. Our goal is to make your visit a comfortable and memorable experience. We know how important courtesy and quality service are to our guests. At the Clarion Suites at the Alliant Energy Center, we exceed your expectations for cleanliness, friendliness and quality, providing attractive, well-maintained and secure accommodations. We are confident you will find our hotel to be everything we have promised and more. If there is anything we can do to make your stay more pleasant, please do not hesitate to call our Manager on Duty or Front Desk Staff by touching “0.” I would like to personally thank you for choosing our hotel. May you enjoy your stay and have a safe journey to your next destination. We hope you will visit again soon. Gail Niesl General Manager Clarion Suites at the Alliant Energy Center

2110 Rimrock Road, Madison, Wisconsin 53713 Tel: 608.284.1234 • Fax: 608.284.9401 gm@clarionmadison.com • clarionmadison.com For reservations worldwide: 800.252.7466 • clarionhotels.com


Hotel Layout FIRST FLOOR Exit Michigan Suite

Michigan Suite B

Exit

Superior Meeting Room

Great Room

Guest Laundry

Elevators

Fitness Restrooms Room

Business Center

Lobby/Front Desk Main Entrance

Pool/Whirlpool

Exit

FLOORS 2 – 8 Exit/Stairs

01

02

03

04

05

06

07

08

09

10

11

13

15

Elevator

16

12 17

18

19

20

21 Stairs

Exit

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Guest Services Banquet & Conference Facilities Our professional staff can assist you with banquet and meeting arrangements for up to 100 persons. We offer an exquisite array of menu choices for your business meetings and banquets. Please contact our Sales Staff at extension 6405 for assistance in planning your event. Business office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday.

Clinics/Hospitals (cont.) Group Health Cooperative 8208 Excelsior Drive 608.831.1766, ghc-hmo.org Meriter Hospital 202 S. Park Street, 608.417.6000 St. Mary’s Hospital 700 S. Park Street, 608.251.6100 Credit Cards We require a valid credit card upon checkin. We accept American Express, Diners Club, Discover, MasterCard and VISA. Cribs and Rollaways Cribs are available from Housekeeping, free of charge. There is a $10.00 per night charge for each rollaway. Cribs and rollaways are available on a first-come, firstserved basis.

Breakfast Buffet & Coffee Complimentary hot breakfast buffet is available in the Great Room from 6:30 a.m. to 9:30 a.m. Monday through Friday and from 7:00 a.m. to 10:00 a.m. Saturday and Sunday. In addition to freshly brewed coffee, chilled juices and hot tea, we serve scrambled eggs, hard boiled eggs, assorted cold cereals, oatmeal, fresh makeyour-own Belgian waffles, fruit, muffins and bagels. Coffee and hot tea are available 24 hours a day.

Emergency In the event of an emergency, medical or otherwise, please call 9 + 911 or contact the Front Desk Staff by touching “0”. Exercise/Workout Room Our Exercise Room is open 24 hours a day. Located on the First Floor in the hall behind the guest elevators. Access via your room key. Towel service is available.

Check-In/Check-Out Check-in is guaranteed by 3:00 p.m. Checkout time is noon. Please notify the Front Desk Staff at extension “0” if you would like to arrange a late check-out time.

Express Check-Out Express check-out is available. Your folio will be delivered to your guestroom by 5:00 a.m. on the day of departure.

Clarion Get Productive Business Center The Clarion Get Productive Business Center offers Internet and printing services. Printing is available directly from your laptop or smartphone. Instruction cards are located in the front pocket of this directory. Copy and fax services are available at the Front Desk 24 hours a day. Prices vary. The hotel fax number is 608.284.9401.

Fax Service Fax service is available at the Front Desk, 24 hours a day. Prices vary. The hotel fax number is 608.284.9401.

Forget Something? For your added comfort and convenience, we have the following complimentary items available upon request: razors, shaving cream, deodorant, shower caps, sewing kits, mouthwash, toothbrushes and toothpaste. Please call the Front Desk Staff, 24 hours a day, to request any of the items listed.

Clinics/Hospitals Dean Urgent Care 3434 E. Washington Avenue 608.250.1525, deancare.com University of Wisconsin Hospital 600 Highland Avenue 608.263.8580, uwhealth.org

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Hotel Layout • Guest Services

Bottled Water We are happy to provide two complimentary bottles of water for your first night with us. Additional water can be purchased from our vending machines located on the First Floor, near the guest elevators.


Guest Services Guest Laundry

Luggage

A coin-operated washer and dryer are located on the First Floor, near the guest elevators, and are available 24 hours a day. Coin-operated detergent and fabric softener dispensers are available. Access via your room key.

We will be happy to store or assist you with your luggage. Please contact the Front Desk Staff by touching “0”. The luggage room is available 24 hours a day.

Mail & Messages If you have a message or mail, the light on the phone will be lit. To check your messages, dial extension 660 and follow the instructions. Mail can be picked up or sent from the Front Desk.

HDTV Cable TV with HBO is provided in each guestroom, free of charge.

Heat & Air Controls If the air conditioning is not available, mechanical fans are available 24 hours a day. Please contact the Front Desk Staff by touching “0”.

Manager Reception Join us for an enjoyable and relaxing gettogether in the Great Room, compliments of the hotel staff, Monday through Saturday, 5:00 p.m. to 6:30 p.m. Complimentary beer, wine, soda and snacks are available.

Housekeeping Call the Front Desk Staff at extension “0” for items you may need. Normal items, such as extra linens, towels, facecloths, soap, toiletries, etc., are available 24 hours a day, free of charge.

Newspapers A complimentary USA Today is available Monday through Friday. A complimentary Wisconsin State Journal is available Saturday and Sunday in the Lobby, near the Front Entrance.

Houses of Worship Please see the Front Desk Staff for a list of nearby places of worship.

Pet Policy The Clarion Suites Madison Central is happy to provide accommodations on designated floors for guests traveling with pets. A non-refundable cleaning fee of $25.00 per pet (maximum 2), per night will be charged to your suite. The full pet policy is available at the Front Desk for you to read and sign upon check-in. Please be sure to register your pet with us to avoid additional fees.

In-Room Amenities For your convenience, an alarm clock/radio, coffee maker, hair dryer, iron and ironing board, microwave and refrigerator are available in every guestroom. Tworoom suites and executive suites offer full kitchens. Internet Access Complimentary wireless high-speed Internet and WiFi is available throughout the hotel. No password is necessary. Select Ethostream and accept terms when the browser opens. Please call Ethostream at 877.282.2519 for Technical Support.

Photocopies A photocopier is available behind the Front Desk for hotel guests’ use 24 hours a day. Copies are 25¢ per page. Safe Deposit Boxes It is recommended that you store all valuables in one of the hotel’s safe deposit boxes. Safe deposit boxes are available at the Front Desk, free of charge. The hotel is not responsible for any valuables left in your guestroom.

Kitchen Supplies If you need kitchen supplies for your room, please contact the Front Desk Staff by touching “0”.

Smoking Policy Smoking is not allowed anywhere in the Clarion Suites Madison Hotel. Smoking of any kind within 25 feet of the building will result in a $150.00 charge per incident. Charges will be added to your guest folio.

Lost & Found To report a lost or found item, please call the Front Desk Staff by touching “0”.

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Guest Services Swimming Pool/Whirlpool The pool is open daily from 6:00 a.m. to midnight. Please reserve the hour of 11:00 p.m. to midnight for adults only. Pool rules and safety tips are posted in the pool area. There is no lifeguard on duty. Swim at your own risk. Children must be accompanied by an adult at all times. Towel service is available. Glass containers are prohibited in the pool area.

Travelers with Disabilities All public areas offer accessible facilities for travelers with disabilities. Accessible suites are available upon request.

Vending, Beverage & Ice Machines Vending and beverage machines are located on the First, Third, Fifth and Seventh Floors, near the guest elevators. Ice machines are located on the Second through Eighth Floors. Wake-Up Calls Individual alarm clocks are located at your bedside. You may also program your own wake-up call by using the instructions printed on the telephone. Please call the Front Desk Staff at extension “0” for assistance.

Telephone Instructions Front Desk............................................................................................................... Extension 0 Emergency.............................................................................................. 9 + 911 or Extension 0 Room-To-Room..............................................................................................7 + Room Number Local Calls (free of charge)........................................................................................9 + Number Information (charges will be added to your bill)...........................................................9 + 1 + 411 Long Distance Calls (charges will be added to your bill)................... 9 + 1 + Area Code + Number Collect Calls.................................................................................. 9 + 0 + Area Code + Number Credit Card Calls...................................................9 + 0 + Area Code + Number + Card Number Toll-Free Calls....................................................................................... 9 + 1 + Toll-Free Number International Calls (charges will be added to your bill) ........................................................................ 9 + 011 + Country Code + City Code + Number Operator-Assisted Domestic:..................................................................................... 9 + 0 + Area Code + Number International (charges will be added to your bill):...................................................................9 + 0 Long distance operator services are provided by Qwest Communications. For rate information, please contact Qwest Communications customer service at 800.860.1020. Consumers have the right to access the carriers of their choice. To access other carriers, please use the 800 access number offered by your vendor. Taxes will be added where applicable. Direct any comments to: FCC, Enforcement Bureau, Mailstop 1600A2, Washington, D.C. 20554. 5

Guest Services • Telephone Instructions

Television Channels Please see the channel listing provided through the TV.

Valet Laundry Dry cleaning and laundry services are available Monday through Friday, excluding holidays. Articles received at the Front Desk by 7:00 a.m. will be returned by 6:00 p.m. Laundry received after 7:00 a.m. will be returned the following business day. A laundry ticket and bag are located in your guestroom closet. Charges will consist of cleaning fees plus a $2.00 service charge.


Transportation Courtesy Van We offer complimentary shuttle service to The Dane County Regional Airport from 7:00 a.m. to 10:00 p.m. daily. Please call when you arrive at the airport for pickup. Please schedule departure to the airport with our Front Desk Staff in advance. The courtesy van operates for corporate and leisure services within a 3 mile radius from the hotel from 7:00 a.m. to 10:00 p.m. daily. Service is based on availability at the time of request. Please check with our Front Desk Staff in advance to schedule.

Airlines American Airlines................................................ aa.com.............. 800.433.7300 Continental.............................................continental.com.............. 800.525.0280 Delta...............................................................delta.com.............. 800.221.1212 Northwest/KLM................................................nwa.com.............. 800.225.2525 United...........................................................united.com.............. 800.241.6522 Airport Dane County Regional Airport.............msnairport.com................... 608.246.3380 Airport Transportation Available by appointment, 7:00 a.m. to 10:00 p.m. daily. Please call extension 6401 for assistance. Bus Service Madison Metro Transit System............ci.madison.wi.us/metro........ 608.244.4466 Car Rentals Alamo........................................................... alamo.com.............. 800.327.9633 Avis................................................................. avis.com.............. 800.331.1212 Budget........................................................ budget.com.............. 800.527.0700 Enterprise................................................ enterprise.com.............. 800.325.8007 Hertz...............................................................hertz.com.............. 800.654.3131 National.................................................. nationalcar.com.............. 800.227.7368 Thrifty............................................................. thrifty.com.............. 800.367.2277

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Area Map

Transportation • Area Map

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Area Attractions Madison is a unique city that offers a multitude of activities. For nature buffs, the UW Arboretum, a natural forest reserve, is within a few miles. Take a trip to the Henry Vilas Zoo or bask in the sun on the beaches of Lake Mendota. Enjoy the live theater performances at The Overture Center for the Arts. Explore our diverse and unique shops and restaurants. Visiting our many historical landmarks or taking a walking tour of the city provides a pleasurable day of sight-seeing.

AREA ATTRACTIONS Art Fair On The Square Located on the Capitol Concourse. Artists from around the U.S. Sponsored by the Madison Museum of Contemporary Art. Mid‑July. 608.257.0158.

Geology Museum, Weeks Hall 1215 W. Dayton Street. Reconstructed dinosaurs, mastodon skeleton, mineral samples and walkthrough Wisconsin limestone cave. Self-guided tour and exhibits 8:30 a.m. to 4:30 p.m. Monday through Friday, 9:00 a.m. to 1:00 p.m. Saturday. Closed Sundays. 608.262.2399.

Carillon Tower 1160 Observatory Drive. A freestanding tower with 56 bells. One of four carillon towers in the state. For more information, go to music.wisc.edu or call the School of Music, University of Wisconsin at 608.263.1900.

Governor’s Executive Residence 99 Cambridge Road. Elegant showcase of art and decoration. Tours available Thursdays, April through August, 1:00 p.m. to 3:00 p.m. Holiday tours are also available in December. wisconsinexecutiveresidence.com

Chazen Museum of Art 750 University Avenue. Designed by Harry Weese, the Chazen is home to the secondlargest collection of art in Wisconsin, with more than 20,000 works, including paintings, sculpture, drawings, prints, photographs and decorative arts covering geographic locations from Ancient Greece, Western Europe, the Soviet Empire, Moghul India, eighteenth-century Japan and modern Africa. Tuesday, Wednesday and Friday 9:00 a.m. to 5:00 p.m., Thursday 9:00 a.m. to 9:00 p.m., Saturday and Sunday 11:00 a.m. to 5:00 p.m., closed Mondays. 608.263.2246.

Greater Madison Convention & Visitors Bureau 615 E. Washington Avenue. 608.255.2537. Greater Madison Chamber of Commerce 615 E. Washington Avenue. 608.256.8348. Henry Vilas Zoo 702 S. Randall Avenue. Open daily 9:30 a.m. to 5:00 p.m. Check out their many exhibits, including the Tropical Rainforest Aviary, Big Cat Exhibits, Arctic Passage, Primate House, Savanna and High Plains and Children’s Zoo. Free admission. vilaszoo.org

Farmers’ Market Approximately 300 local vendors offer homegrown produce, flowers, cheese, bakery goods and coffee. On the Capitol Square Saturdays, mid-April through mid-November, 6:00 a.m. to 2:00 p.m. On the 200 block of Martin Luther King Jr. Boulevard on Wednesdays, mid-April through mid-November, 8:30 a.m. to 2:00 p.m. dcfm.org

Mad-City Ski Show Located on John Nolen Drive at Law Park. Sundays at 5:30 p.m. Memorial Day through Labor Day. 608.663.8326. Madison Museum of Contemporary Art 227 State Street. 608.257.0158. This museum of modern and contemporary art is located downtown in the Overture Center for the Arts building. Free admission.

Forest Products Laboratory One Gifford Pinchot Drive. 608.231.9200. The first institution of its kind in the world—a gigantic laboratory equipped to test the strength and durability of new building materials made from wood. Group tours only, by appointment.

Nevan Hatchery 3911 Fish Hatchery Road, Fitchburg. 608.257.3266. Visit fish ponds to see the stages of fish development. Open 8:00 a.m. to 4:00 p.m., Monday through Saturday, year-round. 8


Area Attractions Olbrich Botanical Gardens Encompasses 16 acres of specialty gardens in the heart of Madison. Special events take place yearround, including the Spring Flower Show, Olbrich’s Blooming Butterflies and the Holiday Express. Stroll through the tropical Bolz Conservatory, a sunny paradise filled with fragrant orchids, a rushing waterfall and free-flying birds. Open daily to the public yearround. Free outdoor gardens. olbrich.org

Wisconsin State Capitol Located on an isthmus between two lakes at the heart of the city. The only granite dome in the U.S. has over 40 different types of stone from around the world inside, as well as murals and handmade furniture. The observation deck, open in the summer, offers city and lake views. Free daily tours (except major holidays). Open to the public 8:00 a.m. to 6:00 p.m. weekdays and 8:00 a.m. to 4:00 p.m. weekends and holidays. tours.wisconsin.gov

Overture Center A stunning architectural landmark in the heart of Madison’s thriving cultural arts district. In addition to housing 10 resident organizations and presenting more than 200 performances, art exhibitions and educational and community events each year, Overture offers a variety of venues for performances, corporate meetings, conventions, trade shows, weddings, banquets and receptions. overturecenter.com

The Wisconsin Veterans Museum 30 W. Mifflin Street. Dedicated to the citizen-soldiers of our state. View the many exciting displays, which include dramatic portrayals of the men and women from Wisconsin who served in America’s conflicts from the Civil War to the Persian Gulf War. 608.267.1799.

Madison Public Library 201 W. Mifflin Street. 608.266.6300 madisonpubliclibrary.org

University of Wisconsin–Madison Campus Explore the University of Wisconsin with a 100-minute walking tour. Visit info.wisc.edu/campus-tours or the Campus Information Welcome Desk at Memorial Union for more information. Reservations recommended. Tours leave from Union South, 1308 W. Dayton Street. 608.263.2400.

PARKS Olin-Turville Park 1155 E. Lakeside Street. cityofmadison.com/parks

UW Arboretum 1,200-acre botanical preserve. Offers nature observation, hiking and walking, biking and jogging, and skiing and snowshoeing opportunities. Free public walks on Sundays. Spring garden tours April through August on Wednesday evenings 7:00 p.m. to dark and in the fall on Saturday afternoons 1:00 p.m. to 3:00 p.m. 608.263.7888.

Goodman Pool 325 E. Olin Avenue. cityofmadison.com/parks/pool

POST OFFICE US Post Office 820 Wingra Drive. 608.250.6514. usps.com

SPORTS ARENAS

Washburn Observatory UW–Madison. Free public viewing first and third Wednesday of each month. May through October at 9:00 p.m. and November through April at 7:30 p.m. Sky must be 75% free of clouds.

Alliant Energy Center of Dane County 1919 Alliant Energy Center Way. 608.267.3976 alliantenergycenter.com Camp Randall Stadium 1414 Monroe Street, 608.262.1440. uwbadgers.com

Wisconsin Historical Museum Explore a museum devoted to Wisconsin and American history through artifacts, photographs, full-scale dioramas, audiovisual presentations and interactive multimedia programs. wisconsinhistory.org/museum

Kohl Center 601 Dayton Street. 608.262.1440. uwbadgers.com Veterans Museum Coliseum 1919 Alliant Energy Center Way. 608.267.3976 alliantenergycenter.com

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Area Attractions

LIBRARY


Restaurants & Food


BREAKFAST & LUNCH

K I TC H E N

Fresh

Dail y

MARKET BRUNCH 118 S Pinckney St Madison / marigoldkitchen.com


GATESANDBROVI.COM

3502 MONROE ST MADISON, WI


FRESH • SUSTAINABLE • DELICIOUS • Live Maine Lobster • Fresh Stone Crab Claws • Alaskan King Crab Legs • Razor Clams • Grass Fed Steaks Join us for Oyster Happy Hour Featuring $2.00 Oysters and Smalls Menu Mon. – Thurs. 4 pm – 7 pm Fine Oysters • Fish • Steaks 120 East Wilson Madison, Wisconsin 608.258.1443 www.tempestoyster.com


Famous for Steaks

Home of the 20 oz. Bone-in Tenderloin • Friday Night Fresh Pan-fried Perch • Saturday Night Prime Rib • Sunday Chicken Dinner Special • Late Night Bar Menu & Happy Hour (Beginning at 10:00 p.m.) • Seasonal Outdoor Seating Bar Open at 4:30 p.m. and Dinner at 5:00 p.m.

For Reservations Call: 256-3570 Entrances at

116 S. Hamilton & 115 W. Main Street


Shopping & Attractions


stroll

16 acres of colorful outdoor gardens

and an indoor tropical conservatory

OPEN DAILY! 3330 atwood ave. madison, wi 53704 olbrich.org | 608-246-4550


MADISON’SCASINO COME GET YOUR

COME GET YOUR

MADISON’S CASINO

BIG WIN

100% SMOKE-FREE | OVER 1,200 SLOT MACHINES CASUAL DINING | OPEN 24 HOURS

JOIN US ON YOUR VISIT

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Madison’s Casino offers the most generous slot machines in the region with an average payout of 95%. Play any of our 1,200 themed slot machines and enjoy 100% SMOKE-FREE gaming. During your visit, sign up for our free Rewards Club and relax at our Gamers Grill for a casual meal anytime of the day.

39 90

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Ho-Chunk Gaming Madison is located off of Hwy 12 just minutes from downtown Madison.

4002 EVAN ACRES RD., MADISON, WI 53718 | 608.223.9576

MADISON

ho-chunkgaming.com/madison

Clarion Suites - Madison WI  

Digital version of the Madison Clarion Suites Guest Services Directory

Clarion Suites - Madison WI  

Digital version of the Madison Clarion Suites Guest Services Directory