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Welcome To

MADISON, WISCONSIN

and thank you for choosing to stay with us.

We are delighted by your visit and wish you a most pleasant stay. We will do our best to make you feel comfortable and at home. It is our pleasure to have the opportunity to serve you in an attentive and courteous manner. We know that you will be satisfied with your stay and that we will meet the high standards you have come to expect from us. If for any reason you believe we have not met the standards we promise or you should have a problem, please contact our Front Desk Staff or Manager on Duty immediately. For assistance any time, day or night, please touch 0.

Sincerely, The Staff & Management

1501 Monroe Street Madison, WI 53711 608.819.8228 HotelRED.com

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AIRLINES American . . . . . . . . . . . . . . . . . . 1.800.433.7300 Delta. . . . . . . . . . . . . . . . . . . . . . 1.800.221.1212 Frontier. . . . . . . . . . . . . . . . . . . . 1.800.432.1359

Southwest . . . . . . . . . . . . . . . . . 1.800.435.9792 United . . . . . . . . . . . . . . . . . . . . 1.800.241.6522

BUSINESS CENTER

Need to print a boarding pass, business document, or just play on the internet? Check out our complimentary business center on our lobby level, located next to the Front Desk.

CHECK-IN/CHECK-OUT

Check-in time is 3:00 p.m. Check-out time is Noon. Express checkout is available. If you need to stay later, please contact the Front Desk and we will do our best to accommodate you. Additional charges may apply.

COPY SERVICES

Available at the Front Desk. For information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

CREDIT CARDS

We accept American Express, MasterCard, Visa, and Discover.

CRIBS

Available on a first-come, first-served basis without charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

DO NOT DISTURB POLICY

Should you require privacy, please utilize the “Do Not Disturb” sign on the door. Our housekeeping staff is instructed not to knock or enter a guest room with a displayed “Do Not Disturb” sign. If you would like your room serviced, please be sure to remove the “Do Not Disturb” sign from your door before exiting the room.

DRY CLEANING/LAUNDRY

Same-day service is available Monday–Friday. Please drop off garments at the Front Desk by 7:30 a.m. and they will be returned by approximately 6:00 p.m.

EMERGENCIES

Call Front Desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0 or call directly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 911

FAX SERVICES

Available for a nominal charge at the Front Desk. You may have your faxes sent to the hotel at 608.819.8703. For information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

FITNESS

Our Fitness Center is located on the first floor. The Center includes ellipticals, a treadmill, a bike, and free weights. Yoga mats and instructional cards are available in every room. In addition, the Southwest Path Trail runs directly in front of the hotel. The trail leads for miles either toward downtown or into the Nakoma Neighborhood.

FORGET SOMETHING?

We have an assortment of sundry items available at the Front Desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

FRONT DESK

For information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

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GROCERY/LIQUOR STORES

Trader Joe’s, 1810 Monroe Street, Madison, WI 53711. 608.257.1916 Fresh Madison Market, 703 University Avenue, Madison, WI 53715. 608.287.0000 Metcalfe’s Market, 726 N. Midvale Boulevard, Madison, WI 53705. 608.238.7612 Riley’s Wines of the World, 402 W. Gorham Street, Madison, WI 53703. 608.257.0400 Regent Street Liquor, 916 Regent Street, Madison, WI 53715. 608.255.5839

GROCERY SERVICE

Staying a few days and need some groceries during your stay to stock your fridge? Fill out the Metcalfe’s grocery list, located on the kitchen counter in your room, and drop it off at the Front Desk Monday–Friday by 9:00 a.m. to ensure delivery to your suite by 5:00 p.m.

HOSPITALS

Meriter Hospital, 202 S. Park Street, Madison, WI 53715. 608.417.6000 St. Mary’s Hospital, 700 S. Park Street, Madison, WI 53715. 608.251.6100 University of Wisconsin Hospital, 600 Highland Avenue, Madison, WI 53792. 608.263.6400

HOUSEKEEPING

We supply cribs, extra soap, hangers, linens, towels, and blankets . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

ICE MACHINES

Located at the end of the hallway farthest from the elevator. Please use the ice bucket provided in your room.

IN-ROOM KITCHEN

Cooking supplies, including pots and pans, are available upon request. Please contact the Front Desk for more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

INTERNET ACCESS

Complimentary WiFi is available throughout the hotel. Login and password are required; please contact the Front Desk. An ethernet adaptor is located on each guest phone. For assistance. . . . . . . . . . . . . . . . . . Touch 0

IPHONE DOCKING STATION

The in-room alarm clock includes an iPhone5/6 docking station. To find the station, release the port on the lower right side of the alarm clock.

IRON AND IRONING BOARD

Stored for your convenience in the closet.

KEYCARD

Should you lose your keycard, please notify the Front Desk immediately so that a new one may be issued. Please return your keycard to the Front Desk upon checkout.

KILTER WELLNESS

Kilter Wellness offers personalized massage therapy, Pilates, spin classes, and yoga at discounted rates for our guests. Please see the Front Desk or kilterwellness.com for more information.

LOST AND FOUND

Please contact the Front Desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

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MADISON B-CYCLE

With over 40 miles of bike trails in Madison, you may want to get out and enjoy a ride. Contact the Front Desk to enjoy a complimentary 24-hour pass to Madison B-Cycle, with a rental station located right across the street.

MAIL AND POSTAGE STAMPS

Please provide the Front Desk with any items requiring US Mail service.

PARKING

Hotel guest parking is complimentary. Always lock your vehicle and do not leave valuables inside. HotelRED cannot be held responsible for lost or damaged items left in vehicles or for damage to vehicles themselves.

PETS

All pets are welcome. There is a one-time $50 charge placed on your room at arrival. Please contact the Front Desk if you need any assistance. Pets are not permitted in The Wise Restaurant & Bar.

PHARMACIES

CVS Pharmacy, 2 S. Bedford Street, Madison, WI 53703. 608.251.6047 Neuhauser Pharmacy, 1875 Monroe Street, Madison, WI 53711. 608.256.8712 Walgreens (24 hours), 606 S. Whitney Way, Madison, WI 53711. 608.274.1311

PLACES OF WORSHIP

Denominations, service times, and directions to area churches are available at the Front Desk. . . . . . . . Touch 0

RESTAURANT

Our hotel restaurant, The Wise, is located on our lobby level. Breakfast: Monday–Friday 7:00 a.m.–10:30 a.m., Brunch: Saturday and Sunday 8:00 a.m.–1:00 p.m., Dinner: Monday–Thursday 5:00 p.m.–9:00 p.m., Friday and Saturday 5:00 p.m.–10:00 p.m. Bar: Monday–Thursday 4:00 p.m.–10:00 p.m., Friday and Saturday 4:00 p.m.– Midnight, Sunday 8:00 a.m.–2:00 p.m. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

ROOM SERVICE

Available Monday–Thursday 7:00 a.m.–10:30 a.m. and 5:00 p.m.–9:00 p.m., Friday 7:00 a.m.–10:30 a.m. and 5:00 p.m.–10:00 p.m., Saturday 8:00 a.m.–1:00 p.m. and 5:00 p.m.–10:00 p.m., Sunday 8:00 a.m.–1:00 p.m.

SAFETY TIPS

• Don’t answer the door in a hotel or motel room without verifying who it is. Call the Front Desk and ask if someone from their staff is supposed to have access to your room and for what purpose. • When returning to the hotel after dark, use the main entrance. Be observant and look around before entering parking lots. • Close the door securely when you are in your room and when you leave, and use all of the locking devices provided. • Don’t needlessly display guest room keys in public where they could easily be stolen. • Don’t invite strangers to your room. • Place all valuables in your guest room safe. For assistance with the safe please contact the Front Desk. • Do not leave valuables in your vehicle. • Check to see that all sliding glass doors and windows are locked. • If you see any suspicious activity, please report your observations to the management.

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SMOKING

HotelRED is a non-smoking facility. Smoking is not permitted within 25 feet of any door, including room balconies and the outdoor patio lounge. A $200 smoking fee will be placed on your room if smoking has occurred.

TELEPHONE

To access an outside line, please Touch 8 + number. Room to Room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Room Number Front Desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0 Local Calls (free). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 + Number Long Distance Calls (Billed to Room) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 + 1 + Area Code + Number Credit Card, Collect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 + 0 + Area Code + Number Toll-Free. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 + 1 + Number International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 + 011 + Country Code + City Code + Number Operator-assisted calls from this phone to locations outside the calling area are handled by AT&T. To reach your local exchange carrier operator at any time, reach an outside line then touch 0. To obtain free AT&T rate information at any time, reach an outside line then touch 1.800.CALL.ATTÂŽ (1.800.225.5288). For AT&T customer service, reach an outside line then touch 1.800.CALL.ATTÂŽ (1.800.225.5288) or write to AT&T, P.O. Box 723, Basking Ridge, NJ 07920. You have the right to reach other long distance carriers from this telephone. You can do so by entering the access code provided by the carrier of your choice. Direct any complaints to: FCC, Enforcement Division, Common Carrier Bureau, Mailstop 1600A2, Washington, D.C. 20554.

TRANSPORTATION

HotelRED offers a complimentary shuttle service. The shuttle is based upon availability and will travel to and from the airport and any location within three miles of the hotel. Please contact the Front Desk for more information.

VOICE MAIL

Your telephone is equipped with voice mail. Please contact the Front Desk if you need assistance accessing the voice mail system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch 0

WAKE-UP SERVICE

An individual alarm clock is located at your bedside. If you prefer a personal wake-up call . . . . . . . . . . . Touch 0

WINGRA BOATS

Enjoy complimentary access to paddleboat, paddleboard, and kayak rentals from Wingra Boats, located on Lake Wingra, a little over a mile down Monroe Street. Contact the Front Desk for information.

HOTEL LAYOUT

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Hotel Information • Hotel Layout

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Chazen Museum of Art

750 University Avenue, Madison, 608.263.2246 chazen.wisc.edu Tuesday, Wednesday, and Friday 9:00 a.m.–5:00 p.m.; Thursday 9:00 a.m.–9:00 p.m.; Saturday and Sunday 11:00 a.m.–5:00 p.m.; Closed Mondays Designed by Harry Weese, the Chazen is home to the second-largest collection of art in Wisconsin, with more than 20,000 works, including paintings, sculpture, drawings, prints, photographs, and decorative arts covering geographic locations from Ancient Greece, Western Europe, the Soviet Empire, Moghul India, eighteenth-century Japan, and modern Africa.

Devil’s Lake State Park

S5975 Park Road, Baraboo, 608.356.8301 devilslakewisconsin.com A short drive from Madison, Devil’s Lake State Park is often referred to as the Midwest’s “Yellowstone,” and it’s easy to see why. Wisconsin’s most popular state park features amazing rock formations, endless vistas, and miles of nature trails with mountain biking, rock climbing, kayaking, cross-country skiing, three campgrounds, large beaches, and so much more.

Farmers’ Market

On the State Capitol Square on Saturdays; on the 200 block of Martin Luther King Jr. Boulevard on Wednesdays dcfm.org Every Wednesday and Saturday, mid-April through mid-November Approximately 300 local vendors offer homegrown produce, flowers, cheese, bakery goods, and coffee.

Henry Vilas Zoo

702 S. Randall Avenue, Madison, 608.266.4732 vilaszoo.org 9:30 a.m.–5:00 p.m. daily Check out their many exhibits, including the Tropical Rainforest Aviary, Big Cat Exhibits, Arctic Passage, Primate House, Savanna and High Plains, and Children’s Zoo. Free admission.

Madison Children’s Museum

100 N. Hamilton Street, Madison, 608.256.6445 madisonchildrensmuseum.org Day after Memorial Day–Labor Day 9:30 a.m.–5:00 p.m. daily; Labor Day–Memorial Day Tuesday–Sunday 9:30 a.m.–5:00 p.m., Closed Mondays with the exception of the last Monday of each month An award-winning destination for hands-on learning through a variety of rotating exhibits designed for children ages 0 to 12. Visit its inventive city of Possible-opolis, for all ages, and the four-season Rooftop Ramble, with animals and gardens. Kids 5 and under have a place of their own in the Wildernest, a global village made with natural, local materials.

Madison Mallards Baseball

2920 N. Sherman Avenue, Madison, 608.246.4277 mallardsbaseball.com The Madison Mallards are a summer collegiate minor league baseball team, part of the Northwoods League, dedicated to developing young collegiate players from strong baseball colleges around the country. When you head over to the Mallard’s “Duck Pond,” you are in for a night of excitement.

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800 Langdon Street, Madison, 608.265.3000 union.wisc.edu/venue-muterrace.htm Set on the shores of Lake Mendota, this UW campus icon is home to the UW Credit Union Summer Stage, with live music five nights a week, Lakeside Cinema on Monday nights throughout the summer, The Brat Stand with brats and burgers fresh off the grill, and the Daily Scoop’s outdoor stand for Babcock Ice Cream.

Shopping State Street and Monroe Street Downtown Madison visitdowntownmadison.com monroestreetmadison.com The Madison area offers endless shopping opportunities. From bookstores and galleries to shopping malls and boutiques, there is something for everyone! If you are looking for fun and unique shopping, check out State Street, a pedestrian mall lined with eclectic specialty shops, restaurants, and outdoor cafes. State Street links the UW–Madison campus with the Capitol Square and offers incomparable people watching! Another favorite shopping destination is Monroe Street, located just outside our doors. Lined with boutiques and galleries, Monroe Street offers unique treasures in a relaxed neighborhood setting. Madison also offers several major shopping malls throughout the town. Hilldale Shopping Center 702 N. Midvale Boulevard, Madison, 608.238.6640 Hilldale Shopping Center is home to fantastic shopping, dining, and entertainment, including stores like Macy’s, Anthropologie, L’ Occitane, North Face, Michael Kors, Kate Spade, New Balance, Home Market, Fleming’s Prime Steakhouse, Gigi’s Cupcakes, and Target.

Sundance Cinemas

430 N. Midvale Boulevard, Madison, 608.316.6900 sundancecinemas.com Of all the cities in the world, Robert Redford selected Madison, Wisconsin, as the launching point for an artistic venture to create Sundance Cinemas. Here, in six state-of-the-art theaters with plush stadium seating, is your opportunity to witness filmmaking the way it should be—not of a Hollywood machine, but of heart, soul, and passion. Come and enjoy independent film entertainment in its true spirit and full artistry.

Wisconsin State Capitol

2 E. Main Street, Madison, 608.266.0382 tours.wisconsin.gov Free daily tours (except major holidays) Open to the public 8:00 a.m.–6:00 p.m. weekdays; 8:00 a.m.–4:00 p.m. weekends and holidays Located on an isthmus between two lakes at the heart of the city. The only granite dome in the U.S. has over 40 different types of stone from around the world inside as well as murals and handmade furniture. The observation deck, open in the summer, offers city and lake views.

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Area Attractions • Recommended Businesses

Madison Memorial Union Terrace


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Restaurants & Food


BREAKFAST & LUNCH

K I TC H E N Fresh

Dail y

MARKET BRUNCH 118 S Pinckney St Madison / marigoldkitchen.com


Dinner and Brunch w it h a l ak e view

617 WILLIAMSON ST • 441.1600 • SARDINEMADISON.COM


Shopping & Attractions


OPEN DAILY!

stroll

16 acres of colorful outdoor gardens

and an indoor tropical conservatory 3330 atwood ave. madison, wi 53704 olbrich.org | 608-246-4550


WHILE YOU’RE HERE, VISIT US! COMPLIMENTARY SHUTTLE SERVICE

CALL US! 608.223.9576

4002 EVAN ACRES RD., MADISON, WI 53718

MADISON

ho-chunkgaming.com/madison


HotelRED - Madison, WI  

Digital version of the HotelRED-Madison guest services directory.

HotelRED - Madison, WI  

Digital version of the HotelRED-Madison guest services directory.