1 West Dayton Street, Madison, WI 53703 Phone: 608 257 6000 â€¢ Toll Free: 800 356 8293 Fax: 608 257 5280 concoursehotel.com
Find yourself in the heart of downtown Madison
WELCOME Welcome to The Madison Concourse Hotel and Governor’s Club! We pride ourselves in providing extraordinary service — rated one of Madison’s top hotels by Madison Magazine and TripAdvisor. Whether you are here for business or pleasure, our hotel staff is ready to assist. While you are our guest, we invite you to enjoy the numerous amenities the hotel has to offer: • Complimentary wireless Internet access • Our signature restaurant CIRC, The Bar and room service • Indoor pool, whirlpool, sauna and game room • 24-hour fitness center • Complimentary airport shuttle • 24-hour business center The Madison Concourse Hotel and Governor’s Club is located in the heart of downtown and steps away from unique restaurants and shopping on State Street, the Overture Center, State Capitol and University of Wisconsin. If I can do anything to make your stay more enjoyable, please dial 3001. Sincerely,
Stephen Zanoni General Manager
GUEST SERVICES 24-HOUR FITNESS CENTER
Located on the third floor, the fitness center is open 24 hours a day. Guests must use room key to enter; no one under the age of 18 is permitted. Daily passes to nearby Pinnacle Health and Fitness may be purchased at the Front Desk. Running maps are available at the Front Desk and Bell Stand. Dial 3111
Delta Airlines Envoy Air Frontier Airlines United Airlines
Dane County Regional Airport General Mitchell International Airport Oâ€™Hare International Airport Wisconsin Aviation - Madison
800 221 1212 800 433 7300 800 432 1359 800 864 8331
delta.com envoyair.com frontierairlines.com united.com
608 246 3380 414 747 5300 800 832 6352 800 594 5359 or 608 268 5000
msnairport.com mitchellairport.com flychicago.com wisconsinaviation.com
A complimentary airport shuttle is available to hotel guests; reservations are required. Please schedule by calling the Front Desk. Our staff will take guests to other downtown destinations as schedules permit. Dial 3055
For your convenience, an ATM is located on the second floor lobby level, across from the Grand Staircase.
Located on the first floor lobby level, The Bar offers an extensive wine list, craft beers, a variety of spirits and superb light cuisine and appetizers until 11:00 pm. Dial 3032 Monday - Friday 2:00 pm - 1:00 am Saturday 11:00 am - 1:00 am Sunday 11:00 am - 12:00 am
Georgioâ€™s is located on Parking Level A. Closed on weekends.
Members of our Bell Staff are available to assist with luggage, directions and parking. A complimentary airport shuttle is available. Reservations are required. Dial 3150
Bike maps and locks are available at the Front Desk and are based on availability. A Madison B-cycle Station is available across the street on Wisconsin Avenue. 24-hour rental is $5. Dial 3155 Rental and service is also available at the following area shops: Machinery Row Bicycles 601 Williamson St 608 442 5974 machineryrowbicycles.com Williamson Bicycle 640 W Washington Ave 608 255 5292 willybikes.com
GUEST SERVICES BUSINESS CENTER
Located on the first floor lobby level, next to our Front Desk, the business center is open 24 hours a day. It offers Internet access and wireless printing, two computers, a printer and a scanner. To print remotely, log on to print.concoursehotel.com and follow the instructions. Dial 3111
Check-out time is 11:00 am.
Express Check-Out Via Voicemail: • Dial 3OUT (3688) • Provide your full name, room number and email address • We will email you a paid receipt within 24 hours
You will need your parking voucher to exit the parking garage. Questions? Dial 3111 on your guest room telephone to be connected to the Front Desk.
In case of an emergency, please call the hotel operator.
LIVE THEATRE The Bartell Theatre Comedy Club on State Madison Theatre Guild Overture Center University Theatre in Vilas Hall Wisconsin Union Theater
113 E Mifflin St 202 State St 2410 Monroe St 201 State St 821 University Ave 800 Langdon St
MOVIE THEATRES AMC Fitchburg 18 AMC Madison 6 Marcus Palace Cinema Marcus Point Cinema Silver Cinemas Market Square Theatre
6091 McKee Rd, Fitchburg amctheatres.com 430 N Midvale Blvd amctheatres.com 2830 Hoepker Rd, Sun Prairie marcustheatres.com 7825 Big Sky Dr marcustheatres.com 6604 Odana Rd silvercinemasinc.com
LIVE MUSIC The Barrymore Theatre - barrymorelive.com The Frequency - madisonfrequency.com High Noon Saloon - high-noon.com Majestic Theatre - majesticmadison.com
bartelltheatre.org madisoncomedy.com madisontheatreguild.org overturecenter.com theatre.wisc.edu uniontheater.wisc.edu
Orpheum Theatre - madisonorpheum.com Overture Center - overturecenter.com Wisconsin Union Theater - uniontheater.wisc.edu
To send or pick up a fax please contact the Front Desk. The hotel fax number is 608 257 5280.
FITNESS CENTER Located on the third floor. Open 24 hours.
• Matrix™ elliptical cross trainers • Matrix™ treadmills • Matrix™ cycles • CycleOps • Matrix™ functional trainer • Free weights • Medicine balls • Balance equipment
featuring MatrixTM equipment
GUEST SERVICES FLORISTS
Choles Floral George’s Flowers Metcalfe’s Floral Studio Red Square
608 256 7016 608 255 5500 608 238 3838 608 268 8200
choles.com georgesflowers.net metcalfesfloralstudio.com redsquareflowers.com
Please contact the Front Desk, located on the first floor lobby level, to let us know how we can make your stay more enjoyable. Dial 3111
Located on the third floor. Open 5:00 am - 11:00 pm. Guests must use room key to enter.
GOVERNOR’S CLUB LOUNGE
The Governor’s Club Lounge, located on the twelfth floor, offers complimentary continental breakfast, hors d’oeuvres, cocktails, coffee and desserts. The lounge is for Governor’s Club guests only; guests must present their lounge pass to enter. Dial 3011
Members of our Sales and Catering staff are available to assist you. The office is located on the lobby level and is open Monday - Friday 8:00 am - 5:00 pm and Saturday 9:00 am - 12:00 pm. Dial 3370 or 0
Please let us know if you need a Pack ’n Play, extra towels or have other special requests. Rollaway beds are available for $10 on Premier level and $25 in the Governor’s Club. Dial 0
See WIRELESS INTERNET, page 17.
LAUNDRY/DRY CLEANING SERVICE
Same-day laundry is available. Garments dropped off at the Front Desk by 7:45 am will be returned by 5:30 pm the same day Monday - Friday (excluding holidays). Laundry bags and drop-off slips are located in your guest room closet. Dial 3111
Chazen Museum Comedy Club on State Henry Vilas Zoo Madison Children’s Museum Madison Eats Food Tours Madison Museum of Contemporary Art Overture Center for the Arts Taliesin University of Wisconsin Wisconsin Historical Museum Wisconsin State Capitol The Wisconsin Veterans Museum
800 University Ave 202 State St 702 S Randall Ave 100 N Hamilton St Downtown Madison 227 State St 201 State St 5607 Cty Hwy C, Spring Green End of State Street 30 N Carroll St 2 E Main St 30 W Mifflin St
chazen.wisc.edu madisoncomedy.com vilaszoo.org madisonchildrensmuseum.org madisoneats.net mmoca.org overturecenter.com taliesinpreservation.org wisc.edu wisconsinhistory.org/museum wisconsin.gov wisvetsmuseum.com
GOVERNOR’S CLUB LOUNGE Guests staying in the Governor’s Club will enjoy the following: • Complimentary cocktails and hors d’oeuvres • Complimentary continental breakfast • Complimentary coffee and desserts • Concierge services
Treat yourself to a night
in a Jacuzzi room
Governor’s Club Guest Rooms
GUEST SERVICES LOST AND FOUND
Please call for any lost and found inquiries.
Dial 3231 or 0
MAINTENANCE Please let us know immediately if something is not in proper working order.
MANAGER ON DUTY Please let us know what we can do to make your stay with us more enjoyable. Contact the Manager on Duty with questions or for assistance. Dial 0 MICROWAVE
A microwave is available for guests by the pool entrance, located on the third floor.
A notary public is available most weekdays from 9:00 am - 2:00 pm. Please call the Front Desk for more information.
Located on Levels A, B and C. A daily fee will be charged to your guest room folio. You will need a parking voucher to exit the parking garage. To receive our guest parking rate, please see the Front Desk for assistance. Dial 3111
POOL, WHIRLPOOL AND SAUNA
Located on the third floor, open 5:00 am - 11:00 pm. Guests must use room key to enter. Towels are provided. Please adhere to the posted rules and regulations. There is no lifeguard on duty. Children under the age of 14 must be supervised by an adult. Dial 3111
A blue can and bottle recycling receptacle is located in your room. Larger can and bottle receptacles along with paper recycling receptacles are located by the ice machines on floors three through ten and by the elevators on floors eleven through fourteen.
Assumption Greek Orthodox Church Bethel Lutheran Church First United Methodist Church Grace Baptist Church Holy Redeemer Catholic Church Kadampa Meditation Center Masonic Temple Shambhala Center Of Madison
11 N 7th St 312 Wisconsin Ave 203 Wisconsin Ave 1801 S Thompson Dr 144 W Johnson St 1825 S Park St 301 Wisconsin Ave 408 S Baldwin St
608 244 1001 608 257 3577 608 256 9061 608 221 2737 608 257 5000 608 661 3211 608 256 5734 608 441 8868
Our Reservations Department is open Monday - Friday 7:00 am - 10:00 pm and Saturday - Sunday 8:00 am - 10:00 pm. After 10:00 pm or on holidays, please call the Front Desk to leave a message.
Dial 5050 Dial 3111
Take Home Our Dayton Street â„˘ Comfort Collection
Treat yourself to the perfect nightâ€™s sleep by purchasing our Dayton Street Comfort Collection bedding set. Dayton Street Comfort Collection bedding features a contemporary, fresh look with 300 thread count, crisp white linens and Dayton Street Comfort Collection pillows made exclusively just for us. Dial 3111 to order your set today. Visit concoursehotel.com for more information.
GUEST SERVICES RESTAURANT
CIRC offers contemporary American cuisine with global influences, and uses locally and sustainably sourced ingredients. Breakfast Monday - Friday Saturday - Sunday
6:30 - 11:00 am 7:00 - 11:00 am
Breakfast Buffet Monday - Friday Saturday - Sunday
6:30 - 10:00 am 7:00 - 11:00 am
11:00 am - 2:00 pm daily
Salad Bar Monday - Friday
11:00 am - 2:00 pm
Dinner Monday - Saturday
5:00 - 10:00 pm
Room service is available Monday - Friday 6:30 am - 11:00 pm and Saturday - Sunday 7:00 am - 11:00 pm. See menu in your in-room dining guide. Dial 3663
SAFE DEPOSIT BOX
Safe deposit boxes are available at the Front Desk 24 hours a day, free of charge. The hotel is not responsible for valuables left in the guest room. Dial 3111
Please contact our Sales Department to assist you with the planning of your next meeting or special event. The Sales Office is open Monday - Friday 8:00 am - 5:00 pm and Saturday 9:00 am - 12:00 pm. Dial 3370
Alan Koa Salon Spa Cinema Hair Studio Genre Hair Studio William Jon Salon
202 State St 20 S Carroll St 438 N Frances St 2701 University Ave
608 284 1956 608 251 1330 608 280 8980 608 238 3334
See pages 23-36 in this directory. Also, our Front Desk or Bell Stand can provide maps to local shopping malls and districts, such as State Street, Monroe Street, East Towne, West Towne, Hilldale and Greenway Station.
Kohl Center Madison Mallards University of Wisconsin Athletics Ticket Office
608 263 5645 608 246 4277 608 262 1440
uwbadgers.com mallardsbaseball.com uwbadgers.com
Superb light cuisine and appetizers Snacks Salads Sandwiches Grilled flatbreads Free wireless Internet Artisan cocktails
GUEST SERVICES SUNDRIES SHOP
Located beside the Front Desk on the first floor lobby level, the shop offers a variety of snacks, cold drinks, toiletries, newspapers and more. The Front Desk also has selected travel size toiletry items available complimentary. Open 24 hours. Dial 3111
TELEPHONE DIALING INSTRUCTIONS
• Room to Room Floors 3-9: Dial 7 + Room Number Floors 10-14: Dial the Room Number • Local Calls Dial 9 + Number Floors 3-10: $0.75 per call Floors 11-14: Complimentary
• Long Distance Calls Dial 9 + 1 + Number Average 4-minute call is $4 (Continental US only) • International Calls Dial 9 + 011 + Country Code + City Code + Number • Collect, Operator Assisted and Credit Card Calls Dial 9 + 1 + 800 + 225 + 5288 • Calling Cards Dial the 800 number on the back of your card. Please note: Residential 800 numbers do not always connect properly and may be treated as a long distance call.
Our digital interactive package offers hit movies, music, DIRECTV® sports and games. CNN HD
CNN Headline News
FOX NEWS HD
NATIONAL GEOGRAPHIC 20
ON DEMAND PREVIEWS
BIG TEN HD
CIRC offers contemporary American cuisine with global influences. BREAKFAST
Monday - Friday 6:30 - 11:00 am Saturday - Sunday 7:00 - 11:00 am
Monday - Friday 6:30 - 10:00 am Saturday - Sunday 7:00 - 11:00 am
11:00 am - 2:00 pm Daily
Monday - Friday 11:00 am - 2:00 pm
Monday - Saturday 5:00 - 10:00 pm
Executive Chef Lazzareschi
Named Best Local Chef by the Madison Magazine Readersâ€™ Poll.
GUEST SERVICES TIPPING AND GRATUITIES
The following guidelines are suggestions only: • Baggage Handling - $2 - $3 per bag • Housekeeping Service - $3 - $5 per night, per guest • Restaurant Wait Staff - 15% - 20% of total check. Gratuity is usually not included • Shuttle Drivers - Please use your discretion • Taxi Drivers - 10% - 15% of total fare on meter
Badger Bus Gallant Knight Limousine Green Cab Madison Metro Bus System Madison Taxi Union Cab
877 292 8259 608 242 7000 608 255 1234 608 266 4466 608 255 8294 608 242 2000
badgerbus.com gallantknightusa.com greencabofmadison.com cityofmadison.com/metro/ madtaxi.com unioncab.coop
Guest mail can be dropped off at the Front Desk. Postage is available for purchase at the Front Desk. FedEx and UPS services are available. Dial 3111
For your convenience, ice machines and soft drink machines are located on floors three through ten. Ice and complimentary soft drinks are available in the Governor’s Club Lounge for Governor’s Club guests. Assorted snacks are available in the vending machine on the third floor and the Sundries Shop on the first floor lobby level. Dial 3111
A voicemail message system is available for your convenience and privacy. When your telephone message light is on, you may retrieve your messages by dialing 88. Dial 88
Please contact the operator to schedule a wake-up call.
Dial 0 Dial 4357
Complimentary high-speed wireless Internet access is available throughout the hotel. To connect, select madisonconcoursehotel from the available network list, then open a web browser to complete the login process.
To print to the business center, log on to print.concoursehotel.com and follow the instructions. You’ll receive a pin to print your documents in our business center, located on the first floor lobby level. Dial 3111
MEETING SERVICES With 27,000 square feet of renovated meeting space, The Madison Concourse Hotel and Governorâ€™s Club is the perfect location for conventions, business meetings, weddings and special events. Contact our Sales Department at 3370 for a tour or more information.
1st Floor Human Resources & Accounting
Sales & Catering Office
Caucus Room Assembly Room
Senate Room B
Private Dining Room
Grand Staircase Front Desk
Reception & Registration Area
Loading Dock Auto Lift
Senate Room A
Capitol Ballroom A
A Conference Office
Capitol Ballroom B
HOTEL SAFETY The following tips are suggestions only. Please use your judgment in any emergency situation.
SECURITY • Close the door securely whenever you are in your room. Use the deadbolt lock provided on your door by turning the handle counter-clockwise. This will prevent the door from being opened by a regular room key. As an additional precaution, please secure the safety lock. • Check to make sure windows and connecting room doors are locked. • Do not allow people to enter your room without first identifying them through the observation view port on the door. Verify by calling the Front Desk. • Safeguard your key at all times. Do not leave room keys unattended throughout the hotel. Do not give your key to others. If your key is lost, please stop by the Front Desk with your photo ID for a new key. • Do not leave valuables in your room or your vehicle. Place all valuables in a complimentary safe deposit box available at the Front Desk 24 hours a day. • Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry. • Do not provide credit card or identity information over the telephone. Hotel staff will not ask for credit card or identity information over the telephone, except when making reservations.
SAFETY • If you are in a new city, familiarize yourself with the areas you plan to visit. • Watch your children at all times. • When returning to the hotel late in the evening, use the main entrance. Be observant and look around before entering the parking garage. • Do not invite strangers to your room. • If you see any suspicious activity, report your observations by calling the Front Desk at extension 3111.
FIRE • Familiarize yourself with the location of the hallway fire exits, alarms and extinguishers. • If the alarm sounds or if instructed to evacuate, check your door for heat or smoke, and, if clear, go to the nearest staircase. Never use an elevator during a fire. • If the fire is not in your room, leave if you can. Feel the door; if cool, open it slowly and go to the nearest exit. Crawl if there is smoke (fresher air will be at the floor). Take your room key with you so you can return to your room if you can’t use the exits. • If your door is hot, do not open it. Seal all cracks with wet towels. Shut off the fan and air conditioner and stay low to the ground. Signal from your window using a towel or light-colored article of clothing.
SEVERE WEATHER • If you are outside, immediately seek safe shelter. • If you are inside, stay away from windows and glass doors. • If the alarm sounds or if instructed to evacuate, take your room key with you and follow the instructions heard through the hotel intercom. • Use stairwells, not elevators.
FEENEY CT. PROUDFIT ST.
W. GORHAM ST.
ST. GILMAN ST.
LAKE LAWN IOTA PL. CT.
W. MIFFLIN ST.
PL . JOHNSON ST. W.
W. WASHINGTON AVE.
W. MAIN ST.
Monona Terrace 9
JOHN NOLEN DR.
M.L. KING JR. BLVD.
One Way Street
D K AR .P N
VA TO RY DR.
E. JOHNSON ST.
E. GORHAM ST.
4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
1 2 3
E. WASHINGTON AVE.
IAMSON (WILLY) ST.
James Madison Park
1 W Dayton St 608 257 6000
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B.B Clarke Park
Reynolds Field Park
E. JOHNSON ST.
E. GORHAM ST.
AN RM HE
Camp Randall Stadium Children's Museum Overture Center for the Arts & MMOCA Chazen Museum of Art Federal Courthouse Kohl Center Memorial Union St. Mary’s & Meriter Hospital Monona Terrace Post Office Pyle Center State Historical Museum UW Fluno Center UW Welcome Center Veterans Museum Walgreens Lowell Center Capitol Centre Market
. B RO O KS
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AREA MAP FLORENCE
RODNEY CT. M INGHA BRITT PL.
RECOMMENDED BUSINESSES RESTAURANTS & FOOD
SHOPPING & SERVICES
A Woman’s Touch
Chocolate Shoppe Ice Cream
Dane Buy Local
Clary’s Old Fashioned Gourmet Popcorn
Dane Buy Local
Janet’s Antique Gallery
Fraboni’s Italian Specialties & Delicatessen
Karen & Co./ Sassafras
Gail Ambrosius Chocolatier
Kneaded Relief Therapeutic Day Spa
Gates & Brovi
Glass Nickel Pizza Co.
The University Book Store
Lombardino’s Italian Restaurant & Bar
The UPS Store
ATTRACTIONS & MUSEUMS
Comedy Club on State
Dane Buy Local
Pizza di Roma
Ho-Chunk Gaming Madison
Madison Children’s Museum
Olbrich Botanical Gardens
Samba 23 Sardine 29 Square Wine Co.
Tornado Steak House
Restaurants & Food
Since 1971 Italian Specialties & Delicatessen
Mon-Fri 9-7, Saturday 9-5, Sunday 11-4
Huge Deli Featuring Take-Out Dinners & Homemade Entrées ®
• Hot & Cold Sub Sandwiches • Party Subs & Antipasto Platters • Homemade Deli Salads • Homemade Frozen Pizzas • Lasagna-Mostaccioli • Spaghetti with Meatballs • Gluten-Free Pastas & Sauces • Homemade Pasta Sauces • Meatballs & Sausages (hot or mild) • Italian Recipes & Housewares Imported Olives & Olive Oils, Artisanal Pasta & Cheeses, Tomato Products, Frozen Filled Pastas Only from Fraboni’s®: For Over 60 Years…Our Original “Porketta” Roast
822 Regent St. • Madison 256-0546 • frabonisdeli.com
“Old Fashioned Gourmet Popcorn Made Fresh Daily” 105 State St. • Madison 255-2994 www.claryspopcorn.com
GIFT TINS • UPS SHIPPING
3502 MONROE ST MADISON, WI
BREAKFAST & LUNCH
K I TC H E N
MARKET BRUNCH 118 S Pinckney St Madison / marigoldkitchen.com
HOURS Bar: Mon-Thurs 11am-2am Fri-Sat 11am-2:30am Grill: Daily 11am-11pm
319 North Henry Street Madison, WI 255-6592
FRESH • SUSTAINABLE • DELICIOUS • Live Maine Lobster • Fresh Stone Crab Claws • Alaskan King Crab Legs • Razor Clams • Grass Fed Steaks Join us for Oyster Happy Hour Featuring $2.00 Oysters and Smalls Menu Mon. – Thurs. 4 pm – 7 pm Fine Oysters • Fish • Steaks 120 East Wilson Madison, Wisconsin 608.258.1443 www.tempestoyster.com
Famous for Steaks
Home of the 20 oz. Bone-in Tenderloin • Friday Night Fresh Pan-fried Perch • Saturday Night Prime Rib • Sunday Chicken Dinner Special • Late Night Bar Menu & Happy Hour (Beginning at 10:00 p.m.) • Seasonal Outdoor Seating Bar Open at 4:30 p.m. and Dinner at 5:00 p.m.
For Reservations Call: 256-3570 Entrances at
116 S. Hamilton & 115 W. Main Street Just minutes from the Concourse!
Shopping & Attractions
Photograph provided by Sharon Cybart
Taking Play to New Heights Visit our Rooftop Ramble +
The only place in Madison where you can run in a giant gerbil wheel!
2018 Best Museum â€“ Madison Magazine
Most Loved Place to Go â€“ Hulafrog Magazine
Just two blocks from the Concourse Hotel! 100 N. Hamilton Street | Madison, WI 53703 608.256.6445 | MadisonChildrensMuseum.org
16 acres of colorful outdoor gardens
and an indoor tropical conservatory
OPEN DAILY! 3330 atwood ave. madison, wi 53704 olbrich.org | 608-246-4550
MADISON’SCASINO COME GET YOUR
COME GET YOUR
100% SMOKE-FREE | OVER 1,200 SLOT MACHINES CASUAL DINING | OPEN 24 HOURS
JOIN US ON YOUR VISIT
Madison’s Casino offers the most generous slot machines in the region with an average payout of 95%. Play any of our 1,200 themed slot machines and enjoy 100% SMOKE-FREE gaming. During your visit, sign up for our free Rewards Club and relax at our Gamers Grill for a casual meal anytime of the day.
Ho-Chunk Gaming Madison is located off of Hwy 12 just minutes from downtown Madison.
4002 EVAN ACRES RD., MADISON, WI 53718 | 608.223.9576
Digital version of the Concourse Hotel & Governor's Club guest services directory.