Administrative Services Presentation Dec 19 2017

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Areas of service delivery Finance

Human Resources Risk Management

Information Technology

Economic Development Plus‌

Community Outreach Community Events Library

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Lani Ha, Finance Manager/Treasurer Carol Ashburn, Finance Analyst Sabrina Kwan, Accounting Technician Renee Waluch, Accounting Technician Leslie Eddy, Account Clerk II AT-A-GLANCE

$31.7M Operating Budget

INITIATIVES

Accountability

Planning for Today and Tomorrow

Improving the Experience for Businesses

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Denise Phoenix, HR Manager Megan Shannon, HR Analyst AT-A-GLANCE

94.75 Permanent Full-Time Employees 150 Temporary Part-Time Employees

“ FIND THEM, KEEP THEM, GROW THEM. — GOOGLE’S HR MANTRA (AND THE TOWN OF DANVILLE’S TOO)

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Engaged employees are involved, enthusiastic, and committed to their work and workplace.

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INITIATIVES

Team Building

New Employee Orientation

Soft Skills Development

Open Communication

Buddy Program

Management Training

Cross-Departmental Collaboration

Summer Camp Staff Recruitment & Registration

Giving & Receiving Feedback Supervisor Training

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Clancy Priest, IT Manager Mark Guenther, IT Analyst Matt Hull, Network Administrator Nick Oriol, IT Technician AT-A-GLANCE

181 Users 436 Network Nodes 1,106 Help Desk Tickets in 2017

— STEVE JOBS

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INITIATIVES

Document Management

Streamlined Process

Audio-Visual Improvements

Shared Calendars

User-Friendly

Fiber-Optic Cable

Remote Access to Outlook, Word, Excel, PowerPoint

Paperless

Wi-Fi Network

Enhanced Security Online Collaboration

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Transforming How We Work

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Jill Bergman, Economic Development Manager Lianna Adauto, Program Coordinator BRICK AND MORTAR BUSINESSES AT-A-GLANCE

125 Retail 96 Restaurants 160 Personal Service* 494 Professional Services* *includes independent contractors

CEDP

Expansions of Building Footprint

Coworking Space

Relationships with Regional Brokers

Downtown Placemaking

Expand Parking

Branding Strategy

Synergy with Events

Experience-based Uses

Needs Assessment

Target Vacant Properties

Build Business Knowledge Among Merchants

Market Analysis

Marketing Strategy with Partners

Celebrate New Business

Performance Measurements

Arts District Civic Facilities

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CEDP

Expansions of Building Footprint

Coworking Space

Relationships with Regional Brokers

Downtown Placemaking

Expand Parking

Branding Strategy

Synergy with Events

Experience-based Uses

Needs Assessment

Target Vacant Properties

Build Business Knowledge Among Merchants

Market Analysis

Marketing Strategy with Partners

Celebrate New Business

Performance Measurements

Arts District Civic Facilities

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Building Partnerships

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Geoff Gillette, Public Information Coordinator AT-A-GLANCE

80,080 Newsletters Distributed Annually 49,979 Followers on Combined Social Media

“ MARKETING IS A CONTEST FOR PEOPLE’S ATTENTION. — SETH GODIN

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EFFORTS

Live Locally Newsletter Live Locally Guide Brochures & Postcards

Instagram Nextdoor Facebook Twitter

Activity Guide

Nixle

Silver Streak

Website

Relationship Building Press Releases Media Events/ Ribbon Cuttings

Mayor’s Town Hall Coffee & Cocoa with the Cops State of the Town Teen Council Engagement

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Connecting with the Community

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Jill Bergman, Economic Development Manager Lianna Adauto, Program Coordinator AT-A-GLANCE

13 Community Events Over 100,000 attendees

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Seng Lovan, Library Manager, Contra Costa County AT-A-GLANCE

Highest Circulating Library in Contra Costa County 187,065 Visitors in 2016/17 381,823 items checked out in 2016/17

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Museum of the San Ramon Valley / National Park Service MCE Clean Energy RecycleSmart Tri-Valley Cities / Legislative Efforts

Enhancing the Danville Visitor Experience

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Supporting Renewable Energy

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Promoting Sustainability Through Solid Waste & Recycling

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Advocating for Danville’s Interests

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QUESTIONS + MORE INFO NAT ROJANASATHIRA NAT@DANVILLE.CA.GOV 925 314 3328 35