The Future of HR | Post Event Report 2024

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POST EVENT REPORT

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Navigate through the evolving landscape of work. The BDCS Future of HR Conference 2024 convenes innovators and thought leaders to shape the next generation of human resources.

Future of HR Summit & Awards

Future of HR

@ thefutureofhr_

@Future_of_HR

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TABLE OF CONTENTS Your Ultimate Guide to #BDCSFutureofHR: Explore Cutting-Edge Solutions, Exhibitors, and Insights Shaping the Future of Human Resources

04

06

10

Letter From The CEO

The Foreword

Conference Speakers

16

18

20

Our Sponsors & Partners

Conference Stats

Social Media Stats

22

26

28

Conference Billboards

Paid Advertising

In the News

30

32

52

Live Streams

Conference Gallery

Awards Ceremony

58

64

66

Icons of the Year

Category Winners

Awards Gallery

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N O T E

RALF FLETCHER CEO of Topco Media

WELCOME TO THE BDCS FUTURE OF HR CONFERENCE 2024!

I

t is with great excitement that I welcome you to the BDCS Future of HR Conference 2024! This year’s event promises to be an extraordinary experience, where innovation meets inspiration and where the future of HR comes to life.

We are thrilled to have you join us for what will undoubtedly be a groundbreaking conference. Our programme is designed to be more than just enlightening; it’s a dynamic blend of empowerment and forward-thinking insights, crafted by some of the leading minds in HR. Your presence here signifies your role as the driving force of change and progress in our industry.

A special shoutout and heartfelt thanks to Business Directive Contract Services (BDCS) for joining us as a platinum partner this year. Your support is invaluable, and we are honoured to have you on board as a key contributor to our event’s success.

We also extend our gratitude to all our sponsors and partners, including, SALGA, Eskom Holdings, Merchants, Blue Label Telecoms, BEE 123, Youth Employment Service (Yes4Youth), Godrej Consumer Products Limited, Hloba Clothing, TicketKore, Sage South Africa, Diversifi, Modern Centric, Credit Gateway Financial Services, Alexforbes, Gauteng Tourism Authority, Primedia Out of Home, BPESA, and Good Governance Africa, for your unwavering support and commitment.

04 | BDCS Future of HR Conference 2024

It’s exhilarating to gather under one roof to exchange ideas, build relationships, and collaboratively shape the future of work.

Let’s rekindle the human touch in HR and make this conference a celebration of our collective aspirations and achievements. As we dive into two days of vibrant discussions and engaging sessions, I hope you leave with fresh perspectives and actionable insights.

Whether exploring cutting-edge technology, the nuances of wellness, agile management strategies, or any other transformative topic, may these takeaways guide your journey toward success within your organisation.

Let’s ignite new possibilities, redefine the narrative, and build a legacy that extends far beyond this event. Embrace the opportunities that lie ahead and let this conference be a catalyst for your continued growth and innovation. n Enjoy the conference!

Warm regards,

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F O R E W O R D

MISKYAH TOTH CEO of BDCS

D

uring the weeks leading up to the Future of HR Conference, we felt tremendous excitement to explore the theme “HR in the digital transformation age.”

As a leader in staff outsourcing in the supply chain and logistics arena, BDCS firmly believes in effectively incorporating technology and AI into our standard operating procedures. We keenly utilize technology to leverage our service levels to our clients and to ensure compliance with all labor-related issues.

The world of work is changing at an unprecedented pace. As leaders, we are tasked with the challenge of embracing innovation while keeping the human element at the heart of our strategies. This conference will bring together thought leaders, innovators, and professionals who share a commitment to redefining HR through the lens of artificial intelligence, datadriven decision-making, and, above all, empathy.

Human resource departments have had to adapt quickly in the past decade to the pressure that new technology consistently applies to well-known historical systems. We have grown accustomed to updating software regularly to stay updated and in touch. The question we ask, however, is, “How does this impact our employees?” It is fair to derive a conclusion that updates, changes, and more efficient technology may be causing fear in individuals who are not used to this.

After the COVID-19 pandemic, Human Resource practices had to adapt to the limitations implemented to stop the virus from spreading.

Not only employers and companies but also employees suffered from these limitations.

06 | BDCS Future of HR Conference 2024

It was revolutionary in every sense of the word. The traditional methods of meetings and communications took a hard knock, and technology became the foundation of effective communication. A couple of years later, this has become the norm for many, and things like the gig economy are growing fast. BDCS has shown unprecedented growth in the past years, and our unwavering support for our clients and commitment to our employees have promised great value to all. We lead by example, and our infrastructure relies on technology.

As a preferred supplier to leading companies, we understand the value of data analytics, reporting, and technology as the backbone of our operation.

People are our game, and the secret of combining HR and AI to enhance and strengthen our service delivery has led to many victories in the Logistics and Supply Chain arena. We firmly believe that the correct use of technology and AI narrows the distance between fast-moving business practices and human capability.

Our goal is to inspire, challenge, and equip you with the insights and tools needed to lead in this dynamic environment. I look forward to the discussions that will unfold and the new ideas that will emerge, as we work together to build a future where technology and humanity coexist harmoniously in the workplace.

We provide seamless service in 50 different locations in South Africa. Our core focus is on fulfillment because we know that having enough staff on time every day is vital for our valuable clients to fulfill their orders. AI plays a pivotal role in meeting the needs of all stakeholders. n

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MODERATOR

Acclaimed broadcaster Leanne Manas brings her exceptional facilitation skills to the BDCS Future of HR Conference, fostering dynamic discussions that drive innovation and growth.

M

ultiple award-winning Broadcast Anchor, MC, Motivational Speaker, Businesswoman and UNHCR Goodwill Ambassador Leanne Manas, is a renowned leader on the South African media circuit.

From Oprah Winfrey to Nelson Mandela, Leanne has interviewed an impressive range of public figures, heads of state, thought-leaders and local and international celebrities. She has also been at the forefront of bringing South Africans some of the biggest News stories over the last 2 decades.

She is instantly recognisable as the face of Morning Television as anchor of Morning Live, a hard-hitting news broadcast that she has been hosting since 2004.

“Being able to witness and tell the story of our ever changing lives is my greatest honour.”

She has been the face of the vast majority of Breaking news events in an ever changing South Africa, most notably the death of Nelson Mandela, the dramatic resignation of Jacob Zuma as RSA President and the death of the Mother of the nation Winnie Madikizela Mandela. She has also anchored 4 General Elections, 3 Provincial Elections and 4 Presidential Inaugurations.

Her career has crossed international borders with Leanne broadcasting in the UK, France, UAE, Mauritius, Ghana, Kenya, Gabon, Switzerland, the Netherlands and the United States of America. n

Leanne Manas

@leannemanas

Leanne Manas

@LeanneManas

08 | BDCS Future of HR Conference 2024

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M E E T

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P I O N E E R S

O F

HR INNOVATION

Meet our esteemed speakers, visionaries, & thought leaders who will inspire and empower you with their expertise and insights, shaping the future of HR’s transformation.

MISKYAH TOTH CEO, Business Directive Contract Services

KIVESHEN MOODLEY

ABENA AMANKWAH

HR Director, Blue Label Telecoms

BEKE MOLOI

KOPANO MARUPING

Country Managing Director, Workday

General Manager: Learning & Development, Eskom

LIZELLE REVELL

SYDWELL SHIKWENI

Talent Manager, Blue Label Telecoms

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AINE ARMSTRONG

HR Director Sub-Saharan Africa, Ipsos

Vice President Transformation, Merchants

Head: Communications & Employee Engagement, Blue Label Telecoms

URSULA FEAR

Senior Talent Program Manager, Salesforce

PINDIWE GIDA

Chief Officer: Human Capital & Corporate Services, SALGA

MAUREEN MAKGOLANE Senior Manager: Remuneration HIRS and Analytics, SALGA

TSHIFHIWA DOMBO HR Transformation Advisor, SAP EMEA

DEVAN PILLAY

Head: Institutional Support, Presidential Climate Commission

CAROL MAKGATO Talent Acquisition Specialist & Employer Branding

DIANA MBATHA

KERSHINI GOVENDER Executive Head: Transformation & Strategy, Nedbank

LITA MBOKOTHO

Senior Manager: Organisation Effectiveness, SALGA

Co-founder and Executive Chairman, Tsori Capital and Ornecy

THEMBI MANYIKE

ZIMASA KOYANA

ZANELE GIGABA

INGE-MARIE HILLIGAN

Head: Talent Acquisition and Strategic Transformation, Santam Insurance

Transformation Manager, The South African Insurance Association (SAIA) & Chairperson, Money Smart Week South Africa

Director Corporate Services, Senqu Local Municipality

Safe&Sound Executive, Optix

BDCS Future of HR Conference 2024 | 11

CANDICE MOODLEY Corporate Services Executive, EWSETA

GRAEME CODRINGTON Future of Work Expert, CEO, TomorrowToday Global

LUNGILE HLATSHWAYO

EROSHA GOVENDER CEO, Diversifi

ELIN AGODI

Head of HR & Talent Management, The Human Element

NADIA VATALIDIS

Leadership Development Specialist, BCX

Global Tech SaaS Advisory on People & Culture and Open Source HR Enthusiast

SHERWIN DAVID

JENIFER CHEVEIA

Head of Talent, Alexforbes

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Business Development Executive - Africa, Ikigai Institute

LAUREN CLARK Head of People, Mint Group

KAREN DOYER

Client Director, Duke Corporate Education

JO EYRE

Managing Director and Founder, Voxeon Communications

DARCEL SWARTS

Human Resources Business Partner: Operations Lead, Nestlé - East & Southern Africa Region

ANDISA LIBA

Chief People Officer, Floatpays

WASHINGTON MASHANDA Sales Director: Payroll & HR, Sage

NOMSA LEWISA

IT Executive: Employee and Workplace Enablement, Old Mutual

NTHABISENG KOMETSI

Talent Management Director, PepsiCo

RENDO RUST

Senior Account Executive, Sub-Sahara Africa, CompTIA

MLINDI MASHOLOGU

DR LANCE LEVIN

Managing Director, CTI Services

SHEVONA LILLKANT

Deputy Director-General (DDG: ICT Information Society and Capacity Development, Department of Communications and Digital Technologies

Global People Specialist: Equity, Diversity & Inclusion, Smollan

PETER MASHATOLA

PROF. KWAZI MAJOLA

General Manager Skills and Talent, Eskom

HLENGIWE VILAKAZI

General Manager, Modern Centric Holdings

Associate Professor, University of Limpopo

SCAN ME BDCS Future of HR Conference 2024 | 13

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SPONSORS & PARTNERS We extend our gratitude to our esteemed sponsors and partners for their invaluable support in making the conference a resounding success PL A T I NUM S P O NS O R

SILVER SPON SOR

SILVER S P ONSOR

S I L VE R SP ONSOR

S I L V ER S P O NS O R

BR ONZE SPON SOR

BR ONZE SP ONSOR

S H OW CA S E SP ONSOR

S H O W C ASE S P O NS O R

SHOWCASE SPON SOR

SHOWCASE SP ONSOR

S H OW CA S E SP ONSOR

S H O W C ASE S P O NS O R

SHOWCASE SPON SOR

SHOWCASE SP ONSOR

P A RT NE R

S T RAT EG IC P AR TNER

ST R AT EGIC PARTN ER

ST R AT EGIC P A RT NE R

L I F E S T YL E P A RT NE R

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STATISTICS

401 276 45 16 DAY 1 ATTENDEES

DAY 2 ATTENDEES

Social Media

NUMBER OF SPEAKERS

1 JANUARY - 30 SEPTEMBER 2024 FOLLOWERS

+16.73%

INTERACTIONS

+51.57%

IMPRESSIONS

+153.2% Future of HR Summit & Awards

Future of HR Summit & Awards

Future_of_HR

thefutureofhr_

# #BDCSFutureOfHR #FOHR #TopcoMedia

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SHOWCASE COUNTERS

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TOTAL BILLBOARD AVE

R2.5 million BDCS Future of HR Conference 2024 | 25

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PAID ADVERTISING 1 AUGUST 2024 - 3 SEPTEMBER 2024

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IN THE NEWS

BIZCOMMUNITY https://www.bizcommunity.com/ article/the-future-of-people-shouldbe-your-top-priority-705952a https://www.bizcommunity.com/ article/gain-transformative-insightson-hr-innovation-and-workforceculture-at-the-bdcs-future-of-hrconference-035795a https://www.bizcommunity.com/ article/celebrate-your-team-2024future-of-hr-award-entries-nowopen-583080a

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NEWS24 https://www.news24.com/ news24/partnercontent/ future-of-hr-awards-celebratesthe-people-who-work-with-yourpeople-20240819

NETWERK https://www.netwerk24.com/ netwerk24/promosie/skryfvandag-nog-in-vir-die-futureof-hr-toekennings-en-vier-joumense-20240821

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LIVE STREAMS

DAY 1 PART 1

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Get cosy by using other means of heating such as blankets and gas heaters instead of electric heaters.

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#EndingLoadsheddingTogether www.eskom.co.za/eas/energy-saving-tips Eskom Holdings SOC Ltd Reg No 2002/015527/30 July 2024 BDCS Future of HR Conference 2024 | 39

At Diversifi, we believe in Inclusive Transformation, aimed at building a cohesive, prosperous society where nobody is left behind.

By building on our knowledge and commitment to transformation, diversity, equity and inclusion, our team of specialists will support your company to create long-term, transformative societal impact.

Diversifi are specialists in Broad-Based Black Economic Empowerment (B-BBEE), Transformation Strategies and Diversity, Equity, Inclusion & Belonging (DEI&B).

Our service offerings

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Our values We are People Centred

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We acknowledge and consider the uniqueness of people.

We are not scared of change or unsolved problems.

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We take ownership of clients, tasks and the business in general. We aim to understand our own role in society.

We do what we say. We stick to our promises, manage expectations and respect other people’s time.

Partner with us to stretch thinking, push boundaries and come up with innovative and sustainable interventions.

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Office G03, Ground Floor, Acacia House, Stonemill Office Park, 300 Acacia Road, Darrenwood, Randburg, 2195

Tel: +27 (0) 21 851 0091

Tel: +27 (0) 10 880 3933

info@diversifi.co.za | www.diversifi.co.za 40 | BDCS Future of HR Conference 2024

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48 | BDCS Future of HR Conference 2024

R

Employee financial stress affects your business

R

R

Poor financial health is characterised by a lack of sleep, worry, anxiety, low self-esteem, paranoia and hopelessness. Here are some effects that over-indebtedness could hold on your business:

Increased resignations

Workplace theft

42%

Financial stress

Decrease in productivity

Of the total population of South Africa has impaired credit records

23 Million Credit active consumers

42%

Unsafe housing

Increased absenteeism

53.93 Million

Debt to income ratio

Accounts measured

are considered impaired

789 333

Of these accounts have been in arrears for 3 months or longer

Source - NCR Monitor report 2020

62.5%

of disposable income is used towards paying debt

Source - Transunion Q4 2022 CCI: Key Facts and Figures

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BDCS Future of HR Conference 2024 | 49

AWARDS 2024 | BROUGHT TO YOU BY

Souvenir

PROGRAM M E 0 5 . 0 9 . 2 4

AWARDS 2024 | BROUGHT TO YOU BY

Organisational

AWA R D S F IN AL I ST S Discover the forward-thinking organisations leading the way in HR innovation, culture, and excellence, and making a lasting impact on their employees, industry, and community.

EMPLOYER OF CHOICE: SMALL - MEDIUM ORGANISATIONS

Y-Brand

Torque Solutions

ST Africa Trading Enterprises

Mandate Molefi

Sekunjalo Engineering

ZIYANA BUSINESS CONSULTING & TRAINING

Ziyana Consulting

S OLU T I ON S B E YON D T H E OR D I N A R Y

EMPLOYER OF CHOICE: LARGE ORGANISATIONS Sponsored by BDCS

Mint Group

Munich RE

HBZ Bank

Africa Biomass Company

Metso

Mondi

EMPLOYER OF CHOICE: PUBLIC SECTOR ORGANISATIONS

SALGA

University of Mpumalanga

Inseta

FP&M SETA

54 | Future of HR Awards 2024

CSOS

BEST HEALTH AND WELLBEING STRATEGY

Torque Solutions

AfricanBank

Nutun

2U, Inc

BEST WORKPLACE DIVERSITY AND INCLUSION STRATEGY

Smollan

Munich RE

Mondi

Inayo Mining (Pty) Ltd

Inseta

BEST LEARNING AND DEVELOPMENT STRATEGY

Rectron

Macsteel Service Centres SA (Pty) Ltd

Mondi

Merchants

in2food

dtic

Sulzer

BEST HR TEAM OF THE YEAR

Mint Group

HBZ Bank

Nebula

in2food

Future Future of of HR HR Awards Awards 2024 2024 || 00 55

AWARDS 2024 | BROUGHT TO YOU BY

Individual

AWA R D S F IN AL I STS Meet the visionary HR trailblazers shortlisted for their remarkable leadership, strategic insight, and dedication to shaping a better future for their organisations and the industry.

CEO OF THE YEAR

Sally Acton

Tebogo J Mahlaela

Kabelo Ncholo

Nomazibulo Tshanga

Torque Solutions

ST Africa Trading Enterprises

Y-Brand

Ziyana Consulting ZIYANA BUSINESS CONSULTING & TRAINING S OLU T I ON S B E YON D T H E OR D I N A R Y

Gugu Mkhize Inseta

Dr Felleng Yende FP&M SETA

HR LEADER OF THE YEAR

Refilwe Maboea Glacier by Sanlam

56 | Future of HR Awards 2024

Francisca Greyling Macsteel Service Centres SA (Pty) Ltd

Nadia Shaik

Pindiwe Gida

Shehnaaz Kagee

Natasja Du Preez

Emit Reversing Time

SALGA

HBZ Bank

Metso

M Serena Kessari Mondi

Dr Loshni Govender

Lauren Clark

Nene Molefi

Mint Group

University of Mpumalanga

Mandate Molefi

HR RISING STAR OF THE YEAR (35 YEARS OR YOUNGER)

Mieke Janse van Rensburg Africa Biomass Company

Treah Nene

Inayo Mining (Pty) Ltd

Chadelle Ritson CSOS

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AWARDS 2024 | BROUGHT TO YOU BY

Icons

O F T HE Y E A R AWARDS

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AWARDS 2024 | BROUGHT TO YOU BY

Icons

O F T HE Y E A R AWARDS EMPLOYER OF CHOICE: SMALL - MEDIUM ORGANISATIONS

EMPLOYER OF CHOICE: LARGE ORGANISATIONS Sponsored by BDCS

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BEST HEALTH AND WELLBEING STRATEGY

EMPLOYER OF CHOICE: PUBLIC SECTOR ORGANISATIONS

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AWARDS 2024 | BROUGHT TO YOU BY

Icons

O F T HE Y E A R AWARDS BEST WORKPLACE DIVERSITY AND INCLUSION STRATEGY

BEST LEARNING AND DEVELOPMENT STRATEGY

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BEST HR TEAM OF THE YEAR

CEO OF THE YEAR

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AWARDS 2024 | BROUGHT TO YOU BY

Category Winners

O F T HE Y E A R AWARDS HR LEADER OF THE YEAR

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HR RISING STAR OF THE YEAR (35 YEARS OR YOUNGER)

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The Future of HR AWA R D S E V E NI NG

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