OHIO 1-25-21

OHIO EDITION

Things You Can Do to

ANTICIPATE YOUR CLIENT’S NEEDS From Chaos to

CONTROL MODERN EMAIL ETIQUETTE FOR TODAY’S AGENTS FEATURED AGENT

AMANDA CARTER COVER STORY

HOLLY RITCHIE

OHIO EDITION

AMANDA CARTER Amanda Carter grew up around the real estate 9 industry. She has vivid childhood memories of visiting her Grandmother’s office and playing “Real Estate” with her cousins. Her mother is now a successful Realtor® in Huntington Beach, CA, and other members of her extended family have been successful in her hometown of Akron; however, Amanda would take a winding path back to the industry.

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throughout the process; in the represents their needs as a fierce n important to be down to Earth an also direct—especially in a crazy moving super quick,” she says. we need to bring a distinct sense hustle to deliver the best results f

For her tireless service, Aman a terrific reputation throughout denced by her rapidly increasin After graduating from The Ohio State University in 2010, she had a successful HOLLY RITCHIE AMANDA CARTER as her work continues to grow, scaling the values that have always anchore career in sales and operations for a third-party Logistics “I’m a people-person. In this industry, ever Company as well as a notable Akron startup, a career that, comes down to relationships. At all times, yo though satisfying, didn’t speak to her passion for helping care of your clients and look out for their bes others or set aside enough time for her growing family.

When her daughter was two, Amanda began dabbling in CONTENTS Outside her career, Amanda, a devoted mo real estate while working another full-time job, and soon enjoys spending quality time with her chi fell in love with the business. “Real estate was always husband, a former professional football there in front of me,” she says. “When my son was born 4) THINGS YOU CAN CHAOS forward, she has strong plans for the futur I decided to take the leap,DO have TO faith in myself, and15) delveFROM ness. In the months ahead, she is looking into the business full time.”

ANTICIPATE YOUR CLIENT’S TO CONTROL involvement with investment properties whi NEEDS ® the lofty standards of service that have cem Today, Amanda is a Realtor for the KTR Group, brokered 21) MODERN utation in EMAIL the hometown she loves. “I’m c by eXp Realty, where she assists clients throughout Akron nature,”FOR she laughs.

“But real estate has a and the surrounding areas. In her career, she has removed ETIQUETTE TODAY’S 6) HOW TO BUILD A TEAM focus that energy on behalf of my clients. the stress from both the buying and selling processesAGENTS while THAT WILL BIG NO of their transaction. care about my clients’ goals as if they we putting her WIN clients at the forefront and that’s why I love what I do.”

MATTER ITS SIZE When listing a house, Amanda offers a highly efficient approach. After helping her sellers prepare their home and supplying professional photography, videography, and 3D walkthroughs, she proceeds to share their property over Phone 310-734-1440 a variety of targeted| Fax social310-734-1440 and digital media campaigns.

Above all, she caters her workflow to the needs of each mag@topagentmagazine.com | www.topagentmagazine.com client.

“The first impression is crucial,” shewhatsoever says. “I believe No portion of this issue may be reproduced in any manner without prior consent of the publisher. Top Agent in isclean, professional advertising puts our best foot Magazine published

by Feature Publications GA, that Inc. Although precautions are taken to ensure the accuracy of published materials, Top Agent cannot be held responsible for opinions expressed or facts supplied by its authors. forward in Magazine the market.”

To subscribe or change address, send inquiry to mag@topagentmagazine.com.

Published in the U.S. Amanda supports her buyers through passionate Elsewhere,

advocacy and an elite knowledge of her region. She strives to maintain open channels of communication with her clients 2

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For more information about Amanda Carter,

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Things You Can Do to Anticipate Your Cleint’s Needs First and foremost, the real estate industry is a customer service business. The key to any successful real estate business is one that can build a reputation by providing an unsurpassed level of care. That usually means a transaction that is seamless and stress-free as possible throughout the whole process. Your client’s experience is what keeps them not only coming back, but gets them to recommend you to their friend and family.

tise. By showing you can not only anticipate their needs, but have insight into any potential problems that might arise, they will have complete confidence in you. Achieving that level of trust is the key to a transaction that is as stress-free as possible.

The key to creating a great experience is anticipating your client’s needs. They are relying on your professionalism and exper-

From the moment, you meet a po-tential client, your goal should be to find out not only what they are looking for as far as their real estate

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GET TO KNOW YOUR CLIENTS ON A PERSONAL LEVEL

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goals, but who they are as a person. Listening and asking the right questions from the start is one of the most important aspects of the job.

You almost have to become an amateur psychologist, really honing in on the emotional reasons behind their real estate transaction.

Taking time upfront not only gives you valuable insight into your client, but it is the first impression your clients have that you truly care about them, and that this isn’t just another commission check for you. This goes miles in helping them feel comfortable enough to rely on your guidance.

Knowing who your client is on a deep level will help you navigate the transition ups and downs, allowing you to anticipate the best way to handle it.

SPOT POTENTIAL PROBLEMS AND PROVIDE SOLUTIONS Having insight into your client’s per-sonality type will come in handy when you anticipate an upcoming snag in the transaction. Most people find the process to be stressful even under the best of circumstances. One of the best rules of thumb is to always provide the solutions to anticipated problems when you present them to the client.

This should be the case even when the problem isn’t on you. Anything that can ruin a client’s overall experience can reflect poorly on you, whether you deserve it or not. This is a business philosophy called “zero risk”. You don’t want to take any chances with having an unsatisfied customer.

This is where your experience in the business pays off. You’ve probably seen most things and can easily anticipate problems that are Top Agent Magazine

likely to delay the process. Remember you are in charge. You are the expert. And, remember, part of avoiding potential problems is making sure your client knows what to expect upfront, always communicate openly and honestly.

Telling people what they want to hear and knowing you can’t deliver it, is destined to fail, and will always reflect poorly on you.

FIND WAYS TO EXCEED EXPECTATIONS Recognizing ways to exceed a cus-tomer’s needs is just as important as looking out for potential problems, when it comes to creating an exceptional experience. Have a vetted list of trusted service providers. Be hands on.

There are Realtors® who are out there helping clients pack, mowing lawns, and picking kids up from school. They are there for a client in ways that are unexpected. Having one thing taken off your plate during a stressful period in your life can feel like a lifesaver and is not soon forgotten. It is those “little” things that will turn a client into a lifelong advocate for your business.

TAKE IN FEEDBACK A good service provider is always trying to do better. Many Realtors® have clients fill out surveys after the transaction is over. This serves two purposes. It helps you become better at your job and it shows your clients that you care about them and their opinions. You can also use social media to get feedback via analytics and interactions. All of this information can then be used to create better customer experiences in the future. After all, this is a customer service industry. Treat it like one and you’re bound to succeed.

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How to Build a Team That Will Win Big No Matter its Size In the real estate world building a team is a goal almost every agent strives towards achieving. Doing business with a team as opposed to solo has numerous advantages. With more agents handling clients as well as other employees specialized in areas such as marketing and administrative support there to assist you; you can greatly increase your business and sales.

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So, when creating a team, logic would tell us that the bigger it is, the better, right? Wrong. When it comes to real estate teams, size doesn’t matter so much as the players you bring onto that team to work with you. A team doesn’t have to be big to win big, and here are the secrets to building a team that wins big no matter its size.

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Hire the Right Team Members

Put Your Team Members in the Right Positions to Win

You’ve probably heard the saying, “you’re only as strong as you’re weakest link.” That idea holds true for any kind of team, including those in real estate. If you have weak members on your team, then it’s not possible to have a strong team. Drawing strong team members to your business is essential.

Finding strong team members is just one part of the equation. As the leader of your team, you now have to assess each member’s strengths and weaknesses and position them appropriately. You want the best player for each role playing that part and catering to their strengths. Choose your team member’s roles wisely, and place each individual in the position where their strengths can shine and they can best contribute to a win for the entire team. Every role is important to the team working smoothly and winning as a whole, so it is important to place each team member in the role most suited to his or her skills.

To better understand what kind of person would make a strong addition to your team, you need to ask yourself what skills and characteristics you want your team members to possess. The strongest members are often ones that share their leader’s values. When you share values with your teammates, you are all running along the same course towards the same goal as one. Your definition of a victory in this case is also your teammates’ definition of it. This helps strengthen even the smallest of numbers because you are all working together toward a common goal.

Another characteristic too look out for in potential team members is a positive attitude. You can teach someone the skills needed in real estate, but you can’t teach someone how to have a positive attitude.

Positive members tend to achieve more due to their optimistic nature, but more importantly, they spread that positive attitude to the rest of the team, which improves every members’ performance.

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Communicating Your Vision to Your Team

Your team members are the key ingredients to ultimate victory, but what recipe do you follow now to lead them to victory? That is what communication is for a winning team; the recipe you will use to

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help best utilize each team member and instruct them on how they need to work together to fulfill the recipe that will lead them to be a winning team. Your team members need to know the plan and you must give them the tools to successfully execute it.

It is up to the leader of a team to help your players see your vision and help them understand what a victory looks like. The goal may seem simple and obvious to you, but you must communicate it over and over again to your team members, so they understand it as well as you do. With different personalities coming together to form a unit, you are going to be dealing with numerous challenges such as competing agendas. You will find this on any team. You must keep the goal and at the forefront of your player’s minds in order to encourage them to put aside their own personal desires in order to come together as one cohesive, single-minded unit and push towards the team’s goal.

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Give Your Team Members the Tools to Help Them Perform at Their Best The final thing all great leaders do is equip their team members with the proper tools and training needed for them to succeed. You have to show them how they can each come together with their different strengths to work as a team towards one unified goal. This involves more than simple skills training, but also endurance, so they can last as a team and win even those matches that seem unending and impossible.

Think of all the challenges that they could possibly face ahead, and clear their path to victory by giving them the necessary training and tools they will need to get past any obstacle. As the leader, you must be prepared to continually communicate the team’s goal and your vision. Use that vision to motivate your team members throughout the journey towards victory.

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HOLLY RITCHIE Top Agent Magazine

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As team leader at Keller Williams, Top Agent Holly Ritchie manages a 15-20 agent team serving clients throughout northeastern Ohio.

Holly Ritchie has been selling real estate since 1987. Now, she heads a highly successful and well-respected real estate team in northeastern Ohio, where she has been a Number One Agent since 2004.

After working solo for fourteen years, Holly moved her business to Keller Williams with 10 Copyright Top Agent Magazine

the goal of founding a team. “I knew I would do this forever,” Holly says. “I also knew that to continue to work at a high level, I would need a team. No one can do the kind of production we do on their own.” As team leader, Holly manages 15-20 agents and several staff members, all of whom make invaluable contributions. Productive, Top Agent Magazine

committed, and hard-working, Holly’s team averages over fifty million dollars in sales volume per year, with listings ranging from investment properties to two million dollar homes. A historical homes specialist, Holly is also well-versed in gas and oil well leases.

Repeat clients and referrals make up the bulk of Holly’s business, which she attributes to her work ethic, responsiveness, and her customer service. “I am able to personalize Top Agent Magazine

every interaction,” Holly says. She understands that real estate is about more than transactions. “A lot of people think real estate is easy,” Holly says. “But it is a serious undertaking. You’re helping people with the biggest investment they will ever make, no matter the price.” Holly recognizes that she is able to deliver the highest quality of service because of her team. “Every agent wants to produce at a high level, to answer every phone call, to be at every home inspection.

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“A large percentage of our buyers are millennials right now,” Holly says. “We need to adapt, to be innovators, and to speak to our buyers in their preferred language, which more and more is social media.”

It’s hard to do it all, but we have the staff to make it possible. Our clients come back because of our customer care.”

Organized and detail-oriented, when Holly markets her clients’ properties, she uses every tool at her disposal to give her clients broad reach. “A large percentage of Copyright Top Agent Magazine 12

our buyers are millennials right now,” Holly says. “We need to adapt, to be innovators, and to speak to our buyers in their preferred language, which more and more is social media.” With beautiful staging, professional photographs, 3D virtual home tours, and drone videos, Holly and her team do everything they can to showcase homes Top Agent Magazine

in their best light. “Whatever the property needs, we do it,” Holly says.

What Holly likes most about what she does is the variety. “When I managed my parents’ golf course, I looked at one wall all day. Now, because of the volume of my Top Agent Magazine

business, I have anywhere from 300 to 500 different offices a year. I like meeting people, and I love the variety.”

Community engagement is a value at Keller Williams, where every year they host a day of service. When Holly is not busy helping Copyright Top Agent Magazine 13

her clients, she loves to spend time anywhere where there is a beach, sand, and sun.

For the future, Holly plans to continue to be on the cutting edge of the industry. “I like being the first to try something,” she says.

“I like innovation. And clients like it, too.”

Holly is also grateful that she will one day be able to pass on her business to her niece. “My business could be open for 100 more years,” Holly says. “I’m so excited that my niece will be able to take it into the next generation.”

To find out more about Holly Ritchie, you can contact her by phone at 330-509-8765 or by email at hollyritchie@kw.com.

You can also check her out online at thehollyritchieteam.com www.

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From Chaos to Control

By Barry Eisen

Below are 24 great ideas designed to give you back your time and life.

Managing time, rather than letting it manage you is an art form. Little changes can make huge differences. Look at what is offered below and incorporate 1 or 2 ideas that make sense to do. You can always come back to the list for more when you’re ready for more.

1. Get Ready the Night Before. Get it out of your head. Plan

out your next day by writing a “killer” To-Do list and prioritize A, B and C business and personal priorities. You’ll sleep better too.

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2. Focus on the Important Things. Less is more. Commit to

doing the A things on your To-Do list. Stop randomly playing games and surfing social media. Focus on what’s important. Here’s the procrastinationbe-gone formula: Do the important stuff first. No “ifs,” “ands,” or “buts” do it.

3. Remove the Clutter. Much of our “visual noise” is caused by

stuff. Practice a three-part clutter rating system that will help you prevent and remove clutter: • It’s important now. Use it and then put it in its home (where it’s supposed to be).

• It will be important. Put it in its home (where it’s supposed to be).

• It’s not important. Get rid of it: Toss it or if possible, consider donating it.

4. Get Organized and Stay That Way. Pick an organizational

system, execute it, and stick to it. Your new system may feel foreign at first, but it will eventually form into a habit. If you slip or feel like you’re ready to give up, recall the benefits of being organized and pick up where you left off. When necessary, make adjustments, but avoid switching to new organizational systems or you’ll lose the benefits.

5. Keep One Calendar. Whether it’s a Week/Month at a Glance

appointment book, wall calendar, smartphone app, etc. - keep ONE calendar.

First, keep track of the usual calendar events: birthdays, and appointments.

Second, use your weekly calendar to keep track of bills, plan menus, make appointments with yourself to write or read, etc. This will help prevent the scenario of sifting through bills, notes, and multiple calendars.

6. Focus on What’s in Front of You. Of course, not all tasks

require 100% focus, but for tasks like prospecting or writing, never multitask.

Lots of studies have shown the inefficiency of juggling tasks. If you refocus your attention on another task, it can take more time to refocus on your original task. Don’t do it. Stay focused. Turn off your phone and disconnect from the internet during tasks, like writing or studying, to focus. Don’t drop what you’re currently doing to address something you just thought of or remembered. If you think of something completely unrelated to what you’re 16

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working on, jot down a few quick notes (a word or two to jog your memory will suffice). Keep up momentum: FOCUS. 7. Execute Decisions Faster. If you find

yourself hemming and hawing over a decision, make a decision then and there. If the task Sometimes a has a lot hanging on the outcome, fresh set of eyes is seek/ask for more information if you need it, but the key all you need to get is: make a decision now. back on track.

8. Delegate and Learn to Love It.

We can be greedy with our workloads. Drop the, “if you want things done right, you have to do it yourself” mentality. If it can be done by someone else (more effectively) and it’s not an important task, delegate it.

9. Just Say “No.” Stop agreeing to take on things for which you don’t

have time. If you don’t have time for it or it will take your focus away from other priorities, say no.

10. HELP Is not a Dirty 4 Letter Word. Ask for help. Sometimes

a fresh set of eyes is all you need to get back on track, but be sure your plea is directed at the right person and is respectful of their own priorities.

11. Time Activities. We all can get swept away by television, social

media, internet browsing, article reading, and games. Allot yourself an amount of time for online activities and playing games. Set an alarm. When the time is up, stop the activity.

12. Time Your Conversations and Meetings. I’m not

recommending that you don’t socialize or be rude. I’m recommending that you don’t allow conversations or meetings to completely disrupt your day.

Allot yourself time. For “water cooler” talks, give yourself 5 minutes and keep them infrequent. For meetings, estimate how much time you’ll need to address the needs of those involved, come prepared, and if there isn’t Top Agent Magazine

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already an agenda, propose talking points to squeeze more value out of the meeting.

13. Call, Don’t Text. Text messaging is supposed to be quick and to

the point... not long, drawn out conversations. For anything beyond a quick yes or no question, call. For example, call for emergencies and all of those “how are you?” and “what ‘cha doin’?” questions. If it goes to voicemail, don’t worry. Most people have access to visual voicemail anyway, so it will be like a text. Either way, trust that they will get the message.

14. Turn Aimless Browsing Into Growth Opportunities.

Create an ongoing list of questions, curiosities, or things you’ve always wanted to find out more about. When you sit down to browse the internet, start looking for answers. You might surprise yourself with what you find.

15. Do Your Errands at the Same Time. Schedule time to

do errands and plan a route ahead of time to ensure you’re not wasting time bouncing back and forth across town.

16. Filter Your Email. How much time do you waste in your inbox?

Filter your email: • Create rules for recurring emails that don’t require an action to be archived in a particular folder.

• Set rigorous anti-spam settings to block unwanted email from reaching your inbox.

• Form a habit of touching an email once: If you open it, you have to address it (e.g., respond and file).

17. Automate Responses. If you find yourself replying with the

same or nearly identical responses for clients keep a template to quickly copy/paste the response and tweak it as necessary to personalize the message.

18. Automate Bill Payments. For any recurring bills that you

have: AUTOMATE. Not only will this save you time, it may even save you money and raise your credit score if you’re the forgetful type.

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19. Sort the Mail in Your Hand. When you get your mail, don’t

let it sit in a pile. Sort out the junk right away and then prioritize other items respectively (see weekly calendar). If possible, go green by electing not to receive the hard copy.

20. Avoid Rush Hour. Do you commute to work? Negotiate a work

schedule to travel during non-traffic delayed times. You can easily turn a 60-minute, traffic-jammed commute into 25 minutes by getting ahead of the traffic or waiting it out. Online apps, like Waze, do a good job informing of traffic problems so you can adjust accordingly.

21. Keep a Running Shopping List. Create a policy that for

whoever squeezes the last bit of toothpaste out of the tube, kills the mustard bottle, etc., they are responsible to write it down on the shopping list. In doing so, this will save time from taking inventory as well as keep your shopping trip quick - get into the store, grab what you need, and go (rather than meandering down aisles).

22. Cook for Tomorrow. Double the amount of what your cooking

and refrigerate/freeze the leftovers. It may take you a small amount of time to double what you’re already making, but it will save you much more time making your next meal by not having to start from scratch.

23. Learn While You Workout. When on a treadmill, elliptical

machine etc., listen to news, pod casts, and audiobooks rather than music to keep up with trends in your niche, current events, books, and learning at large.

24. Exercise More Effectively. Exchange moderation for higher

intensity. You can have a more effective and efficient workout by putting more effort into a 30-minute high-intensity workout than 90 minutes of lowto-medium effort.

Copyright©, 2016 Barry Eisen. All rights reserved.

Barry Eisen teaches personal development seminars and coaches Southern California top producing REALTORS®. “Your business will never grow more than you do” is the theme; self hypnosis and behavior modification are the tools for playing a bigger game. barryeisen.com, barryeisen@LA.twcbc.com 818-769-4300 Top Agent Magazine

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mailto:mag@topagentmagazine.com http://www.topagentmagazine.com

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Modern Email Etiquette for Today’s Agents In today’s tech-forward culture, consumers are constantly inundated with promotional emails, alerts, invites, and social media blasts. As a real estate agent or a loan officer, how do you stand apart from the noise? What’s more, how do you stay relevant in a digital landscape that’s constantly changing?

For starters, there are a few timeless techniques you can apply to up your skillset when it comes email and digital communication: asking questions that Top Agent Magazine

inspire conversation, politeness, and following up regularly—to name a few. Likewise, there are surely new tricks you can add to your arsenal to stay ahead of the curve. Let’s outline a few ways you can refine and update your email etiquette to compete in today’s virtual marketplace.

Make your subject line count Too often, we labor over the content of our emails without giving much thought to subject lines.

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Though email is no longer a new-fangled invention, there are certainly ways you can modernize its use and take advantage of its ubiquity.

However, these little headlines can go a long way in luring the consumer to open your email and ultimately click through to your website in search for your services. An enticing subject line should be short and sweet, ideally less than fifty characters.

You might also include the name of the recipient, and be up front (though concise) about the subject matter of your message. Remember: the first thing a client will see is your name and subject line—be sure to make this prime real estate shine.

Think mobile Research tells us that 79% of Americans check their phones within fifteen minutes of waking up. In fact, much of modern day correspondence occurs by smartphone. Accordingly, you’ll want to account for email readability on a mobile phone.

For instance, incorporating paragraph breaks for each new thought allows information to be parceled out in a palatable way for readers utilizing small screens. Also, any sort of graphic flair or links within your email should be shortened and streamlined for mobile consumption. Send yourself an email every now and again and access it from your phone—you’ll be able to double-check that all the elements of your emails are working well on a mobile platform.

Incorporate email tools There are excellent tools out there to enhance your email experience. With just a quick download, 22

you can add spellcheck, a URL address shortening feature, or a delay option that holds emails for thirty seconds before they’re sent. Think about the possibilities! Haven’t you sent an email without including the attachment you intended, or realizing you sent correspondence to the wrong client? If that’s the case, a delay feature can help you save face and build in a window for error— just in case. Regardless of which tools speak to your email habits, there are plenty of add-ons out there that can revamp your digital correspondence style.

Use email to maximize your online presence These days, there are plenty of ways to communicate—email, text, phone, apps, and social media.

When you interact through email, consider it an opportunity to invite your client to follow you elsewhere online. Ensure that your email signature includes unobtrusive, streamlined links to your social media accounts, professional website, or review page. This will build in an opportunity for clients to engage with your brand, and you may even add an online follower for the long term.

Though email is no longer a new-fangled invention, there are certainly ways you can modernize its use and take advantage of its ubiquity. Keep these approaches in mind as you reenergize your email technique and fortify your communication in the digital era.

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AMANDA CARTER Amanda Carter grew up around the real estate industry. She has vivid childhood memories of visiting her Grandmother’s office and playing “Real Estate” with her cousins. Her mother is now a successful Realtor® in Huntington Beach, CA, and other members of her extended family have been successful in her hometown of Akron; however, Amanda would take a winding path back to the industry.

throughout the process; in the meantime, she represents their needs as a fierce negotiator. “It’s important to be down to Earth and genuine, but also direct—especially in a crazy market that’s moving super quick,” she says. “In this time, we need to bring a distinct sense of urgency and hustle to deliver the best results for our clients.”

After graduating from The Ohio State University in 2010, she had a successful career in sales and operations for a third-party Logistics Company as well as a notable Akron startup, a career that, though satisfying, didn’t speak to her passion for helping others or set aside enough time for her growing family.

When her daughter was two, Amanda began dabbling in real estate while working another full-time job, and soon fell in love with the business. “Real estate was always there in front of me,” she says. “When my son was born I decided to take the leap, have faith in myself, and delve into the business full time.”

Today, Amanda is a Realtor® for the KTR Group, brokered by eXp Realty, where she assists clients throughout Akron and the surrounding areas. In her career, she has removed the stress from both the buying and selling processes while putting her clients at the forefront of their transaction.

For her tireless service, Amanda has earned a terrific reputation throughout Ohio, as evidenced by her rapidly increasing volume, but as her work continues to grow, she intends on scaling the values that have always anchored her success.

“I’m a people-person. In this industry, everything you do comes down to relationships. At all times, you need to take care of your clients and look out for their best interests.”

Outside her career, Amanda, a devoted mother of three, enjoys spending quality time with her children and her husband, a former professional football player. Going forward, she has strong plans for the future of her business. In the months ahead, she is looking to deepen her involvement with investment properties while maintaining the lofty standards of service that have cemented her reputation in the hometown she loves. “I’m competitive by nature,” she laughs. “But real estate has allowed me to focus that energy on behalf of my clients. Ultimately, I care about my clients’ goals as if they were my own— and that’s why I love what I do.”

When listing a house, Amanda offers a highly efficient approach. After helping her sellers prepare their home and supplying professional photography, videography, and 3D walkthroughs, she proceeds to share their property over a variety of targeted social and digital media campaigns.

Above all, she caters her workflow to the needs of each client. “The first impression is crucial,” she says. “I believe in clean, professional advertising that puts our best foot forward in the market.”

Elsewhere, Amanda supports her buyers through passionate advocacy and an elite knowledge of her region. She strives to maintain open channels of communication with her clients

For more information about Amanda Carter, email amandacarterhomes@thektrgroup.com, visit amandacarterhomes.com, or call (330) 990-8405.

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