NATIONWIDE & INTERNATIONAL 8-19-19

NATIONWIDE & INTERNATIONAL EDITION

5 STEPS TO ACHIEVE LONG TERM SUCCESS As A Real Estate Agent

EASY BLOG TOPICS for Your Real Estate Blog

3 Mental Tricks that Will

TAKE YOUR BUSINESS TO THE NEXT LEVEL

How to Recognize

TRUE LUXURY PROPERTIES

NATIONWIDE & INTERNATIONAL EDITION Jody Rich and RE/MAX Leading Edge Mark Achuff and Birmingham Mortgage Group are proud to congratulate

DeAnne Haney Patti Henderson are proud to congratulate

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DeANNE HANEY

WENDY DORN

PATTI HENDERSON

CHRISTIE VINCENT

TANYA STEVENSON

on being featured for the State of Alabama 22 on being featured for the State in Top Agent Magazine!

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of North Carolina in Top Agent Magazine!

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LIANNA ALVAREZ How did Lianna Alvarez become one of the most beloved and trusted agents in Las Vegas real estate?

JODY RICH

Born in Mexico, Lianna Owner & Broker-In-Charge Mark Achuff | Broker/Owner moved to Las Vegas when TANYA STEVENSON LIANNA ALVAREZ CHRISTIE VINCENT 704-791-7714 she was only two years old.

Tel: 205-874-2135 | Fax: 866-676-8267 jodyrich@remax.net She was working operations 354 George Liles Pkwy Suite 40, mark@BhamMortgage.com | BhamMortgage.com leadingedgeproperty.com Concord, NC 28027 for an overseas company when the market crashed in 3144 Cahaba Heights Road, Birmingham, AL 35243 2008 and the company lost its investor backing. When her NMLS ID# 671187 friends suggested her skills would be a perfect fit for real – which consists Top Agent Tanya Stevenson – Co-owner and Currently, Tanya and her teamestate, Lianna decided to study for her license. She started Managing Broker of Park Avenue Properties in of a Licensed Listing/Transaction with Coordinator, Prudential and built her business on well attended 4) EASY BLOG scenic TOPICS 17) 3 MENTAL TRICKS THAT open35) WHAT THE FIRST – sell Colorado Springs – is a knowledgeable, and two full-time Broker Associates houses.

Despite the market downturn, Lianna was FOR YOUR REAL ESTATE TAKE THING YOU DO AFTER in a wideBUSINESS area to include Colorado Springs, ethical and highly in-demandWILL Realtor dedicated ableof to Keller double her business every sixIndividual months for the first in Number One Agent Top AgentYOUR Christie Vincent – Lead Monument and Fountain. andand the to providing all her many grateful Williams buyers and Action two ateam halfare years.

Her first yearon shesales received a Rookie 2018, based volume.

Realty’s The Tanya Vincent Group BLOG TO THE NEXT LEVEL WORK SAYS ABOUT is based upon By her third year, she was in the top sellers with the very best customer service grateful that 89% of their business of the Year award. in Castle Rock, Colorado – has more than two is the in truest available. With over two decades of experience repeat and referred clients, which five YOU agents her office and the top ten Prudential agents is incredibly important w decades helping her clients achieve measure of excellent customer and city. a Experience and ranked nine years in a row among Coloradoof experience forservice, the entire Now with ten years of experience, 8) 5 STEPS TO Springs ACHIEVE 20) OVERCOME a Realtor to work with, and any their real estate dreams. highly statistic that her Knowledgeable, colleagues strive to achieve in Top 10% of Realtors forHOW volume ofTO Lianna leads the Lianna Alvarez Group, which includes this career path.

The is also very proud of residential sales, longevity in the Christie would clearly benefit ethical and truly committed to team providing her many LONG TERM SUCCESS AS Tanya’s YOUR WORKPLACE FEARS 39) 3 TEAM BUILDING two agents—her husband Michael Maggiore, as well asfrom their flawless 5-star review record. industry has made her a trusted grateful real estatebuyers Vanvery Bourgois—and a full timeinassistant. the business, but also he and sellers with the best longevity A REAL ESTATEadvocate AGENT EXERCISES TO REVITALIZE whose stellar reputation has been customer service available, Christie has more than to staying up-to-date on industry truly earned.

“It’s a combination of things,” saysgrown Tanya, MOMENTUM IN Lianna THEvery up in Las Vegas, servesimpactful the entire K 24) HOW TO RECOGNIZE earned her longstanding reputation as aHaving trusted real trends.

“I attend when asked how she manages to inspire such Valley and knows it incredibly well.

“I don’t want ® OFFICE training events, and I work with estate advocate.

12) BE THEIR REALTOR LUXURY PROPERTIES impressive trust and loyalty.anybody “I’m a tofourthTanya began her career inTRUE real estate after feel like they are boxed in to an area I specifandwork. we know from a Texas college with a degree generation resident of this area, Williams’ Mastery says ically I’ve been here since 1980, Coaches,” so I know the FOR LIFE: HOWgraduating TO BUILD a lot her of people. also take very good care of in marketing and design. Upon returning to herbegan a big investment each month, Christie real We estate career in 1998, various parts of the city. I flex to my clients rather thanbut A RELATIONSHIP them, and weKILLERS: consider most ofhaving our clients toflex be tohelping nativeWITH Colorado Springs, she and PRODUCTIVITY her mother 29) them me,” she my says.business, An impressive and98% it’sofcer spurred on by a less-than-ideal experience when founded Park Avenue Properties in 1998, family.

Additionally, we’re extremely good at from repeat and referral business.

YOUR CLIENTSachieving THATalmost WILL her clients come my clients.”

Christie is an ardent she and her husband were buying their own home.

4 WAYS TO MAKE BETTER instant success. “I grew up in communicating with them during the transaction having trained a significant number “I knew that I could definitely do a better job LAST A LIFETIME the industry and in this townUSE and amOF blessed to andWORKING we work hard to make sure to stay in touch YOUR What keeps her clients coming back? “I think it has to than he did,”with sheevery recalls, I closing happened to be the years, grooming them for the sam client “and after the as well. do what I love.” do with my corporate and operations background. I’m HOURS has attained. looking for a career change at that point, and extremely real organized—I love checklists and processes and Copyright systems Top Agent Magazine estate seemed like a great opportunity for that me.” ensure nothing falls through the cracks. And Shewell. is Whether a firm believer continu Christie took to her new career likeI treat a duck toclients all my it’s a clientinbuying a $3 million or athe client selling that a $100K home, I he Phone 310-734-1440 | Fax 310-734-1440 benefits it provides water, finding success almost immediately.

Sincehomeand everyone theaccreditations same attention and Lianna sh andservice,” designations then, in addition to acquiring legionsgive of grateful, mag@topagentmagazine.com | www.topagentmagazine.com says. She’s also passionate about educating the local and loyal customers, she has also been garnered over the years include Certified national about Vegas, and to that end she No portion of this issue may be reproduced in any manner whatsoever without of the market publisher.

TopLas Agent Magazine isand multiple recognitions forprior herconsent talents, Marketing Specialist Accre doesincluding a local segment for the national television show The published by Feature Publications GA, Inc. Although precautions are taken to ensure the accuracy of published materials, Top Agent Christie is also the Diamond Circle Award and beingAmerican named Dream. the Professional.

“The segment was by invitation-onlydee Magazine cannot be held responsible for opinions expressed or facts supplied by its authors.

To subscribe or change address, send based on who the producers thought were the best agents www.

www.www.

www.

CONTENTS

inquiry to mag@topagentmagazine.com. Published in the U.S. 2

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Top Agent Magazine

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31 ROXANNE ARAGON

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CAROL GUZMAN

back “Sometimes I’ll work with someone Licensed and it turns out in 1999, Car Guzman always that they’re just not ready to buy at that time,” she took a handsapproach to real estate. Sin explains, “so I’ll keep their information and just check industry debut, Carol h in periodically to see if they need myher help.”

She also her knowledge a checks in with past clients to see if theyexpanded need her advice or guidance onCAROL any matter relating to their new her home. fortified reputation, all t GUZMAN In other words, the relationships shewhile forms honing with herin on the sele buyers far transcends the closing table.class of senior buyers a sellers. Today, Carol specializes in 55+ communities Asked what she most about what she does for built a practi ANDY 41area, theenjoys Denver metro where sheSABELLA has aWhen living,he’s Roxanne replies: “In addition to finding just defined by integrity, unique value,toand not offering exemplary service hisa commitment Top Agentpeople Andy Sabella – ph the rightDaniel home for I love helping comprehensive service. clients, feelsmy it’sclients, important toofbe of service to Choice ea RE/MAX First their problems, providing them with the relations major with a minor in solve the community.

Sinceby starting D.E. Huber RealIIall Estate Realtors in Succasunna, ce Roxanne began her journey in real estate in 2007, information they need to make a decision.

If they Under theand banner of Your Castle Real Carolash communication at Penn State two years ago, Daniel his colleagues have New Jerseystayed – is aEstate, real estate when she was workingUniversity. for a real This estateallows brokerage concerns, helping them address those, forthesenior professional of55+ highestcomm ho significant research into every him have involved in done theI like local community by doing drives, as a weekend receptionist. “My boss basically just example, if they are not familiar with new construction order.

Conscientious, nityasinathe region, compiling data, that photos, dedivideos, ma great insight into the world of using the office staging area for donations told me that I should get my real BLAKE estate license,” she then we will goANDY over how easy the process isethical to buyand truly do MONTGOMERY DANIEL HUBER cated, SABELLA marketing and genuine person- can be distributed accordingly. profiles of each institution.

In turn, clients look to Car recalls, “and so I did.” The same attributes that made and customize their new home. I want to ensure committed to providing his in alization with his clients. as a one-stop-shop when approaching a new real esta manyinformative clients with the very tia her employer take notice – her upbeat personality that everyone has a memorable and Daniel understands the impor- Becoming successful as and one of the youngest brokers milestone, roughly two-thirds of her business and attention to detail – are the same ones that have experience.” best customer service available in the Northern part pi tanceshesocial media and for the in the commonwealth of keeps generated byPennsylvania satisfied repeat and Daniel referral clientele. of the Garden State, Andy has more than earned his “M co endeared her to every client has chosen to work internet play within the real estate industry; however, busy, but he makes sure to set aside time for what stellar reputation as a trusted real estate advocate. ho number one goal is to help seniors as they transition since then.

The future looks incredibly bright for Roxanne, who he believes it should not take away from some of the plans matters to him most his family. a simpler lifestyle,” she explains.

“We help them dow to eventually open her multi-pronged brokerage Andy’s entrancethem into the world real estate was, by his nee A more personable available. provide anyofresources might Specializing in theavenues California Central Valley town of company thatsize, haveaccount, a retailrather salesawith department, a loanthey own fluke.

“I was looking for a job,” co Right now, aD.E. Huber department Real includes three What’s mo and overall makeEstate the and process easier.”

Hanford – approximately thirty miles from Fresno department, a property heshort-sale recalls, “and I ended up speaking to a Broker, and he in ® still believe getting out intoprimarily the neighborhood including an office manager, other REALTORs Carol’s knowledge basis is unparalleled when –“I Roxanne hasinbeen focusing on new management arm.

“I ,take pride my professionalism, told me all about hisinjob, and I thought it sounded prettyit com is and connecting withtown the local community in order to my and ethics Danieland isto looking toliving expand.

“I anticipate having senior options inRoxanne. thea Denver “I’m ve myI tossed motivation,” says “I area. construction in that for nearly four years, and cool. the idea around for few days, and then lo generate interest for my andhomes their properties,” between fiveattuned and eight agents total end of forDenver, the 55+tocommunities invery Metro decided Itowas going pursue it.”the Fortunately, both on hi take the responsibility of helping mybyclients she has sold well over twoclients hundred during that Daniel asays.

“It’s notbysomething you Asee a lot of seriously.” the year,” Daniel “Eventually I’dthelike to years get he andsays. anyone who has pleasure of working w hyper-local level,” she had says.

“From of experien period, true success any measure. significant withresearch, him, he showed an including instant aptitude for the anymore, I think it makes aisdifference.” to ten or twelve associates not myself -is industry. and I -know everything there to know abo portion of but Roxanne’s business based upon word of That was in 2011, and since thenFortunately, he himselfof eve Lo and to potentially open another office. mouth, perhaps the most accurate measure of a job well them, from HOA information tohas theproven floor plans again and again to be a resourceful and knowledgeable hi That inhands on personal approach defines what sets we’ve seen terrific growth in our first two years, and done the highly competitive real estate industry. unit.

Whatever a client may be looking for, I can find - not to mention highly successful – Realtor. w Daniel apart from his peers. It’s also what has rocketed in the next two we hope to keepvery growing, bringing and seamles It makes the process straightforward al “Some to the be their clients “friends,” him to Realtors success want serving Greater Lehigh Valley in another broker andprimarily perhaps on open office Morris just a County – of Focusing NewanJersey’s says how she manages elicit area Roxanne, over the when past asked six years.

Perhaps the to greatest bit north. The goal he would betheto magnitude expand our ofreach, though will venture out to neighboring if sy Understanding thecounties transition in such incredibleofloyalty.

“I want to be friend need be – Andy’s focus on excellent client carethe has measurement Daniel’s success is their the fact thattoo, his grow our clientele but always keep that personalized senior living, Carol takes guesswork out of equati but it’s much important to me that I’m alsobase, the translated intocommunicative, businessI am thatnow.” is caring, based significantly business is a more 75-80% repeat and referral client service that has gotten toa where by beingme and extreme upon word-of-mouth, an impressive feat in the highlyprofessional them solid advice. if which proveswho just gives how satisfied he leaves hisEven clients. thorough. “My commitment is to my customers firs competitive real estate world. “I think it’s because I buying a new house isn’t the right choice for them at she “I Roxanne have the Aragon, necessary tools to For more about trulysays. go above and beyond for my clients,” he help says, clien the time, I’ll always tell them the truth.”

“One major company philosophy is to treat every make an559-309-0758, informed decision. a streamlined callasked when to account for the It’s loyalty and trust heproce client like close family,” Daniel explains. “I’m stress-free, andof that’s what clients loveto about email roxannearagon@yahoo.com or inspires. “A lot agents say they’re willing go the it. I’ Roxanne to maintain with all ofto her fortunate strives and proud to point contact my future clients my extra mile, but I with actually do.II’m determined to get thefrustra easy to work and don’t let problems follow her on Instagram @roxanne_._roxanne clients: present, past and potentially customers. job done right for my clients.

Clients appreciate my Car past clients’ satisfaction, whether itfuture be in the form of me.

I seek solutions.”

When listing properties, working for them 24/7”. testimonials or website reviews.” applies theCopyright same level of determination. Beginning w Top Agent Magazine professional photography, virtual tours, and high-e When asked what he enjoys most about what he does Daniel’s clients often cite his 24/7 availability and for a living, Andy first points to the ability to help constant communication as two specific things that his clients achieve their real estate dreams. He is also set him apart. “It’s important for me to be there for passionate about the expert marketing he does for his To find out more Daniel Huber my clients,” he says. “It’s important to be there for listings.

Thatabout marketing includes using professional visit dehuberrealestate.com, them as it is often the biggest investment of their call (610) 248-9791 or lives. I set a point to guide them through the entire process, A to Z.” email dhuber@dehuberrealestate.com

Top Agent Roxanne Aragon with San Joaquin Valley Homes is a New Construction Specialist in California’s Kings County.

She is a dedicated professional to help ROXANNE ARAGON who works diligently CORY CHAPMAN her many & grateful clients KELLY WHITTON achieve the American Dream of home ownership. Thoughtful, knowledgeable and HUBER 38 thoroughly committed to providing the very best in 37 DANIEL customer service, Roxanne has truly earned her solid Daniel Huber’s background reputation as a trusted real estatean advocate. includes advertising | public

REALTOR Vendors and Real Estate Companies— Get Nationwide & International exposure!

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Easy Blog Topics for Your Real Estate Blog Today, blogging looks a lot different than it did back in 2007, when the platform was just beginning to take off. Successful bloggers don’t choose blog topics on a whim. They think strategically and develop pillar content that their target audience will come back to again and again.

Real estate bloggers should be less concerned with whether the same post already exists (it does) 4

than with how they can be more informative and helpful than their competition. Your personality is likely the thing that your clients connect with, and your blog is another place where you can let it shine.

Pillar content refers to those evergreen posts that never get old because they are always timely.

Think about those questions that you’ve had to

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answer a hundred, if not thousands of times— that’s your pillar content. Wouldn’t it be nice if you could direct your clients to a blog post or, better yet, they discovered the answer on your website rather than you having to constantly repeat yourself?

Or maybe you helped a client sell their house for much more than they were expecting by conducting a series of small and inexpensive renovations. Tell your readers how you did it.

Evergreen Content

Your clients are likely new to the area. Inform them about upcoming community events or mom-and-pop shops they may have never heard of. Are there hiking trails or parks nearby?

What’s the best place to grab a cup of coffee before work or a beer after? You can spotlight these places regularly as a monthly series.

This should really make up the bulk of your content. The possibilities are endless, and you could easily come up with an entire year’s worth of content with only a few hours of brainstorming.

Here are some examples: You could provide your readers with a list of questions they should ask when interviewing a realtor, the steps to becoming a real estate investor, real estate facts all first-time homeowners should know, steps new parents should take to prepare their home for a baby, recommended vendors for home maintenance, or common real estate terms defined.

You could explain to your readers what they need to know about home staging, which home renovations add the most value to their home, how to research schools or crime rates in specific neighborhoods, what a home association is, or how to start flipping houses and buying foreclosures.

Case Studies Sometimes realtors work with a client for years before they are ready to buy a home. Personal finance blogs are a thing for a reason. People want to see exactly how someone else achieved a shared goal. If you have a close relationship with a client who you helped become a homeowner, consider interviewing this client and writing up a case study that shows exactly how the two of you worked together to achieve this goal.

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Stay Local

There are plenty of real estate news outlets that will be posting about the state of the market—but they won’t be talking about your specific community, and that’s where your blog comes in.

Of course, if you only blog about community functions or properties on the market, then as soon as that event is over or that listing is sold, your content ceases being useful.

The best real estate blogs balance their content by posting a little about all the above. Maintaining a high-quality blog means your prospective clients don’t need to visit several websites to have their questions answered because you’ve done the work for them. It’s a tool that helps you make a great first impression.

If you still need help coming up with blog topics for your real estate blog, consider sending a survey out to your clients. You can send it via email and post it on social media. Ask your clients what real estate problems they need help solving and write your content with their responses in mind.

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DeANNE HANEY Top Agent DeAnne Haney – Lead of RE/MAX Leading Edge’s Rich Haney Group in Concord, North Carolina – is rapidly approaching thirty years of providing her many satisfied clients with the very best in real estate advocacy.

Knowledgeable, unrelentingly honest, and possessed of a fierce work ethic, DeAnne’s focus on the customer – rather than her paycheck – has endeared her to nearly every person who has ever had the good fortune to work with her.

The Rich Haney Group, while located in Concord, actually services a wide swath of North Carolina that includes parts of Mecklenburg, Rowan, Iredell and Stanly counties. The team, which also includes DeAnne’s business partner Jody Rich, Buyer’s Agent Lisa Carlton and a dedicated administrative assistant to help expertly assist with the closing process, generally exceed more than fifty-five sales each year at an average price point that hovers between $250 - $350k. Most impressive, however is the fact that the average time on the market for their properties is only ten days.

The most accurate assessment of a Realtor’s abilities can usually be found in the percentage of their business that is based upon referrals or returning clients, and in this The Rich Haney Group again excels with more than ninetyfive percent of their entire business being generated via these methods. DeAnne – who was voted Realtor of the Year for her entire Realtor’s Association in 2011 and was inducted into the RE/MAX Hall of Fame in 2013 – has this to offer when asked how she has managed to inspire such impressive customer loyalty: “I think it’s because I’m a go-getter,” she says, thoughtfully. “I also place a lot of emphasis on building relationships within the community.

I know a lot of other agents are just focused on getting the business. I don’t pay for leads, instead I get very involved with the community and that itself brings me business.”

DeAnne’s community involvement is almost legendary in scope, as she has been active with organizations like 6

Meals on Wheels, has coached Girls on the Run, and was both past President and Secretary/Treasurer of her local Realtor’s Association. Other passion projects have included Habitat for Humanity and her organization of several 5k run scholarship fundraisers for local high school students, and has recently been chosen to serve on a committee that will be working on a strategy to build an affordable urban lifestyle within the historic district of her hometown Concord.

“I love what I do,” says DeAnne. “I just really, really enjoy working with people; getting to know them and their families. I love helping someone who is selling their home learn how to stage it, price it correctly and to sell it within the timeframe that I suggested. Usually it happens, and I just really like that.” DeAnne’s expert and thorough approach to marketing also play a large role in the typical “quick sale for top dollar” outcome she almost always achieves.

This past year, DeAnne and The Rich Haney Group achieved an astounding $10 million in sales, and DeAnne has every intention of bettering that this year. “I’m going to be hiring additional Buyer’s Agents, so that will free me up to both get more involved in the community, and to focus on getting even more folk’s homes listed and sold.” DeAnne’s unspoken objective, however, is the same as it’s always been during her long tenure in the real estate industry: to continue offering the very best customer service available, anywhere.

For more about DeAnne Haney, please call 980-521-7501 or email deanne@deannehaney.com Copyright Top Top Agent Agent Magazine Magazine

Jody Rich and RE/MAX Leading Edge are proud to congratulate

DeAnne Haney

on being featured for the State of North Carolina in Top Agent Magazine!

JODY RICH Owner & Broker-In-Charge 704-791-7714 jodyrich@remax.net leadingedgeproperty.com www.

354 George Liles Pkwy Suite 40, Concord, NC 28027

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www.

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5 Steps to Achieve Long Term Success as a Real Estate Agent Real Estate can have a reputation as an industry with a high turnover as far as agents go. Being a ‘people person’ with an entrepreneurial spirit is a great start, but what some fail to realize when starting out is that this is a business.

So if you’re in it for the long haul, you need to treat it that way. Here are some key steps you need to take to have your own successful real estate business.

1

FIND A MENTOR

Once you get your license and hang your sign at a Brokerage, you’ll find that you’re pretty much on your own. That’s why it’s a good idea for new agents to find a large Brokerage that offers in-house training and mentorship or a boutique brokerage that has more seasoned agents who are eager to take a new agent under their wing. Being able to shadow a more experienced agent is invaluable and allows you to mirror what you’ve seen and run through the numerous scenarios that will arise when you are representing a client.

2

CONTINUOUS TRAINING

This is a business that is constantly changing, so it’s smart to always stay ahead of the curve when it comes to new technological innovations and systems. There are even numerous online resources, where you can keep up on your trade, such as blogs by top producing agents that are a treasure trove of information. A confident agent with an in-depth knowledge of the business is one that easily earns the trust of their client, leading to repeat and referral business, which will be the bread and butter of your business.

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3

BUILD A STRONG ONLINE PRESENCE

Yes, referrals are the basis of your business, but building a strong online presence and marketing yourself to new clients is also important, especially before you’ve built up a strong referral base. Facebook, Snapchat, Instagram, and other social media tools are great way to get leads both for your listings and for yourself. It’s even a good idea to buy several domain names when you start, so that when you’re ready to build a website, you can ensure you have the names you want. Obviously the internet is also a great resource to find leads. Before you find a niche for yourself, it’s important to take advantage of every avenue there is. A lot of successful agents started off doing things no one else wanted to take on like foreclosures, expired listings or lower priced homes. But as you’ll find out, helping those who need it most is a great way to build a loyal client base, that will not only come back to you when they are ready to sell or buy again, but will be your biggest cheerleaders when it comes to referring you to friends and family.

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BUILD A SOLID FOUNDATION

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SET GOALS

One thing you’ll find in this business is that doing a lot of work up top, will lead to a more successful outcome down the road. That goes for marketing plans for your listings, as well as your business as a whole. It might not be the fun part, but it will allow you to one day focus on what you do best, dealing with your clients. Set up your CRM and the other systems you want to use from the get go. Getting these things established before you’re hopefully a busy agent is the best time to really learn them and decide what’s best for you.

Once you build a strong foundation and are establishing your client base, it’s important to continually set goals that help you implement your business strategy.

You can even invest in a real estate coach if you need someone to hold you accountable. It’s also important to constantly reevaluate what you’re doing. Set up a monthly audit, where you go over what is and what isn’t working. As we mentioned above, this is a fluid business and things are constantly changing, the same can be said of your business. What worked a year ago, might be losing you money as your business grows.

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PATTI HENDERSON Patti Henderson always felt that people would prefer to pay a flat fee when doing real estate transactions. Even before she actually got in the business Patti sold several homes on her own. Although she saved on commissions she was always worried she might not be doing everything right. Had there been a flat fee company around at the time, she would have definitely used them.

“By and large people don’t want to pay that 6%,” she says. “But they also want to know that there’s someone handling all aspects of the transaction correctly. When people hear about our flat fee, they always invite us into their home to learn how it works… and unless there’s a close friend or family member in the running, nine times out of ten we get the business.”

Patti and the team at Flat Fee Real Estate Birmingham are full service REALTORs®, and Patti works hard for her clients. “I’m answering my phone from 6:30 in the morning until 10:30 at night on some days,” she says. “This business happens in non-traditional hours, and I know that nobody likes to call and get a machine, so I always have my phone on me. I want to be there to answer questions as quickly as possible, to give my clients peace of mind.”

That desire to make everything as easy as possible is one of the reasons Patti’s clients love working with her so much. “I try to make the process as stress-free as possible,” she says. “As a middle child I’m a naturalborn peacemaker, so I can act as a buffer. After all, this is such an emotional process and emotions can flare. A big part of the job is keeping everybody calm and on task and getting that deal to the table.”

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Patti serves the metro Birmingham area, which she knows like the back of her hand, having lived in the community for 30 years and also having worked as a school bus driver and even started up a local newspaper. “When you live where you work you have the chance to run into your clients a lot,” she says. “My clients eventually become my friends and thankfully, social media allows me to easily stay in touch with them.”

That close-knit feeling extends to Flat Fee Real Estate Birmingham. “It’s a small agency, so I get a lot of one-on-one guidance from owner Amy Pewitt,” Patti says. “That’s great because I’m the kind of person who is always looking to keep growing, to keep learning.”

Patti continues to grow and looks forward to big growth in her business. “Last year I closed 21 deals,” she says. “This year I’ve already closed 19! And this year, with our flat fee, I’ve already saved my clients over $102,000 in commissions! I’m excited to continue on that trajectory, to bring my energy and hustle to work for my clients and keep saving them money while helping them move on to the next chapter of their lives.”

To find out more about Patti Henderson, visit FlatFeeRealEstateBirmingham.com, call 205-585-0233 or email patti@flatfeebirmingham.com http://

Copyright Top Top Agent Agent Magazine Magazine

Mark Achuff and Birmingham Mortgage Group are proud to congratulate

Patti Henderson

on being featured for the State of Alabama in Top Agent Magazine!

Mark Achuff | Broker/Owner Tel: 205-874-2135 | Fax: 866-676-8267 mark@BhamMortgage.com | BhamMortgage.com www.www.

3144 Cahaba Heights Road, Birmingham, AL 35243 NMLS ID# 671187

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Be Their REALTOR for Life: ®

How to Build a Relationship with Your Clients That Will Last a Lifetime In the world of real estate, an agent’s relationship with their clients can make or break their career. This industry revolves around working well with people, and being able to develop a strong relationship with your clients is the foundation that you business is based upon.

Just like with a house, if that foundation is weak, the rest of the structure is also going to be unsteady and fragile. The mark of a good REALTOR® is their ability to build up a good referral network and following of loyal clients. This isn’t something that just happens by accident. Building healthy, strong relationships with your clients takes work and knowing how to gain another person’s trust, respect, and friendship. Here are some ways to make sure you are building the right kind of relationship with your clients.

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1. Use Your Friendliness and Optimism to Win Them Over: No one wants a pushy, overly confident salesperson for a REALTOR®. Clients are much more inclined to put their trust in the hands of someone who is friendly when it comes to one of the biggest financial transactions of their lives. A pleasant, outgoing disposition will win you more clients as well as friends. You want to establish rapport in the first few minutes of first meeting prospective clients. Rather than starting with business right off the bat, begin your meeting with some small talk such as similar interests, hobbies, and family life. This will immediately help to put your clients at ease, and show that you are not simply trying to “sell” them something.

People also respond well to optimism. During what can be a very stressful time, clients need someone to help them stay positive when a situation looks difficult and challenging. Optimism also tends to radiate charisma, and people want to be around and do business with charismatic people. You want to learn how to understand, motivate, and inspire people.

2. Be an Inquisitive Learner and an Empathetic Listener:

On the other side of this coin is knowing how to listen empathetically. Empathy involves actually putting yourself or your mind in their shoes so you can genuinely understand their concerns, needs, and opinions. That understanding and empathy is then reflected in your conversation with that client. Your clients want to know that you care about their situation, and that they’re not just another sale for you to make. People are much more willing to put their trust in you when they can sense that you are actually making an effort to feel what they feel in order to understand their situation.

Showing your interest through questions, and then thoughtfully listening goes a long way towards gaining trust. Showing empathy and acknowledging the feelings and emotions involved in your clients situation helps build a relationship founded on genuine care and trust.

3. Watch for Nonverbal Clues:

Don’t be afraid to show your curiosity and ask your clients a lot of questions. Some of these questions may even be difficult and uncomfortable. You want to discover and learn as much as you can about your client. Don’t make the mistake of jumping straight into the role of the know-it-all. Every different client has unique needs, so you want to learn as much as you can about their specific situation before trying to propose a solution. You want to uncover their primary motive for buying or selling, and flush Top Agent Magazine

out any potential concerns they might have.

After you’ve gained as much information as possible, you can then gauge their interest in your possible solutions by asking “what if” questions. Being inquisitive also demonstrates to your clients that you are genuinely interested and invested in their situation.

Most communication happens nonverbally, so knowing how to interpret your client’s body language can be incredibly helpful. Here are a few things to pay special attention to: Eye contact: Be careful with the level of eye contact you use with clients when first meeting.

Too much and too little eye contact can send the wrong impression. You want to try and maintain eye contact around 70 percent of the time. That is the amount that most people are comfortable with. Pay attention to your client’s level of eye

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contact to determine how comfortable they are.

When someone avoids eye contact that could mean they are not engaged in the conversation.

A good way to quickly build a feeling of rapport when first meeting clients is to make eye contact when you first meet them and then start nodding yes to what they’re saying. If the client reciprocates the eye contact and nodding, you’ve established a connection.

4. Prove your honesty and credibility:

Choose the right handshake for each client: One handshake does not fit all people, and that first handshake can be crucial to making a good first impression. The way to do a good handshake for each client is to try and mirror the other person’s handshake in strength, keep your shoulders aligned as you are preferably standing when you shake hands. While you shake your client’s hand make sure you make eye contact and give them a sincere smile.

Showing a little weakness can actually be to your advantage in this situation, and will actually make others more inclined view you as honest. You don’t want to come across as too good to be true. When revealing this weakness, however, the key to coming out on top is turning what sounds like a weakness into a strength. For example, your service may be more expensive, but that’s because you offer more personalized and extra services than your competitors.

Honesty and integrity are the two traits that 98 percent of buyers and sellers report are qualities they consider “very important”. The thing is you can say you have these traits all you want on your website, bio, etc., but trust has to be earned, and the only way to do this is to prove your credibility.

Here are a few tips for how to sound more credible:

When you talk to your clients avoid using filler words such as “um” and “uh”, which can decrease your credibility. You also want to watch the tone of your voice. People tend to translate a deeper tone as sounding more credible.

You want to develop a relationship to last a lifetime when interacting with your clients. There are many things you can do to accomplish this, and using these tips can take you from getting just a few referrals and repeat customers to gaining a loyal client following. Taking the little extra time to make sure you are projecting the right attitude and making sure that you are doing things to gain your client’s trust can make a world of difference for your business.

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WENDY DORN Top Agent Magazine

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WENDY DORN Wendy Dorn began her tenure in real estate back in 2007. At the time, it seemed a less than auspicious era to launch her career, but through determination and industry savvy, Wendy has gone on to establish a steadfast reputation. “I can’t imagine doing anything else,” she says.

Today, she built a business driven by client advocacy, education, and a track record of success.

Under the banner of Edina Realty, Wendy serves clients across the Twin Cities, where roughly 95% of her business is generated by repeat and referral clientele.

Wendy’s clients turn to her time and again for her faithful representation. In describing her approach, Wendy cites a personable, client-centric approach as the defining feature of her working style. “I don’t consider myself a salesperson. I treat my clients how I would like to be treated,” she says. “Clients become like family, and that’s why they keep coming back and referring their family and friends. I’m not pushy; I’m upfront and honest. During the course of a transaction, there’s so much that goes on behind the scenes. They know that I’m always working hard for them and have their best interests at heart.”

Education plays a central role in Wendy’s practice, as she guides buyers and sellers through the process, stepby-step. “The market changes every year,” she says.

“I’m there to help my clients navigate that process for a successful closing.” To keep those connections alive long after the transaction is complete, Wendy remains a resource for clients. Whether they’re seeking contractors or other community recommendations, she stays responsive with a list of vetted contractors who can get the job done.

When listings properties, Wendy readies homes prior to professional photography and their ultimate debut by incorporating a professional stager and an appraiser to be sure homes are measured with accuracy. From there, she leverages the leading online listing platforms and 16

social media outlets to garner wide-ranging exposure. Focused marketing helps identify and source ideal buyers in short order, while her longstanding knowledge of the region gives Wendy an expert’s edge.

Beyond the office, she’s given back through efforts alongside local programs, the Edina Realty Foundation, Twin Cities Habitat for Humanity, Adopt-AHighway, and most recently, Fill a Backpack Program, supporting local schools. In her free hours, she most enjoys time spent with her family and loved ones, escaping to the family cabin and exploring the outdoors, running, and settling in with a good book.

As for the future of her business, Wendy intends to keep progress and momentum steady. She’s stayed with Edina Realty for the entirety of her career and credits their collaborative environment and tools. Finally, with more than a decade of insight behind her, Wendy Dorn considers what she values most about her career. “I love helping others during one the of the biggest financial decisions of their lives. I really take that to heart,” she says. “I’m a homeowner myself, and I have kids that are now buying their own homes. I think it’s so important to be taken care of and well-represented in this process. I can picture myself in real estate forever. It’s not just a job to me; it’s what I love to do.”

To learn more about Wendy Dorn email WendyDorn@EdinaRealty.com, visit EdinaReatly.com, or call (612) 749 – 7087 www.

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3 Mental Tricks That Will Take Your Business to the Next Level It’s no secret that running a successful business requires careful planning and a tireless work ethic.

Beyond those obvious ideals, it also takes the right mindset in order to capitalize on professional opportunity. In the world of real estate and mortgage lending, mental fortitude is a major component to reaching the next level and achieving longevity in a sector that requires so much self-discipline. With that in mind, we’ve compiled a few key mental tricks you can employ to reinvigorate your working philosophy. Incorporate these techniques into your daily mindfulness routine and your business will surely benefit.

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Visualization helps you work efficiently and keep your cool.

This may sound like one of the oldest tricks in the book, but there’s a reason why Olympic athletes and those serving in first-responder positions use visualization as a time-honored mental technique.

Not only does visualizing your daily tasks help you organize your mind, but it amps up your ability to focus on what’s important. Visualization also helps reduce stress in the moment, since you’ve already created a mental expectation of the task ahead.

Whether you’re preparing for a negotiation or a pitch to new a client—visualization primes your brain and affords you an extra sense of control as you tackle your day.

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Distill concepts into their simplest terms for ultimate understanding.

As an agent or loan officer, you’re likely juggling numerous clients and commitments on any given day. That’s why it helps to distill your responsibilTop Agent Magazine

ities in clear, definitive terms. Let’s say you have a meeting set with a client to outline a marketing approach for their property. You may understand the broad strokes, but beforehand, try verbalizing the exact takeaways you’d like to impart to your client. This may seem obvious, but one of the best ways to clarify your communication and ensure your complete understanding of a subject is to explain it aloud in its simplest terms. This crystallizes your main point and can come in handy if you drift off-topic or need to double-down on your message.

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Accept that mistakes will be made.

While it’s natural to fear failure, sometimes the dread of making an error can overwhelm your ability to perform. As the saying goes: don’t let the fear of striking out keep you from playing the game.

If you accept in advance that set-backs will occur, challenges will come, and things won’t always go accordingly to plan—you’ll be less confounded when hurdles do arise. What matters is keeping an even keel as you sort through unexpected delays or mishaps. Accepting that mistakes will happen allows you to shift your focus towards a solution or contingency plan. In other words, don’t spend your energy trying to achieve perfection. Aim high and work hard, but be in touch with reality: upsets are bound to occur. Accept this and you’ll be ready when they do.

The path to lasting success is ongoing, and there are bound to be challenges along the way. It takes mental fortitude to make it to the top, so keep these tricks in mind as you continue to grow as a person and a professional. Seeing situations in a new light can make all the difference as you adapt, evolve, and take your business to the next level.

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TANYA STEVENSON

Top Agent Tanya Stevenson – Co-owner and Managing Broker of Park Avenue Properties in scenic Colorado Springs – is a knowledgeable, ethical and highly in-demand Realtor dedicated to providing all her many grateful buyers and sellers with the very best customer service available. With over two decades of experience and ranked nine years in a row among Colorado Springs Top 10% of Realtors for volume of residential sales, Tanya’s longevity in the industry has made her a trusted real estate advocate whose stellar reputation has been truly earned.

Tanya began her career in real estate after graduating from a Texas college with a degree in marketing and design. Upon returning to her native Colorado Springs, she and her mother founded Park Avenue Properties in 1998, achieving almost instant success. “I grew up in the industry and in this town and am blessed to do what I love.”

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Currently, Tanya and her team – which consists of a Licensed Listing/Transaction Coordinator, and two full-time Broker Associates – sell in a wide area to include Colorado Springs, Monument and Fountain. Tanya and the team are grateful that 89% of their business is based upon repeat and referred clients, which is the truest measure of excellent customer service, and a statistic that her colleagues strive to achieve in this career path. The team is also very proud of their flawless 5-star review record.

“It’s a combination of things,” says Tanya, when asked how she manages to inspire such impressive trust and loyalty. “I’m a fourthgeneration resident of this area, and we know a lot of people. We also take very good care of them, and we consider most of our clients to be family. Additionally, we’re extremely good at communicating with them during the transaction and we work hard to make sure to stay in touch with every client after the closing as well.

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There are many other factors that have contributed to Tanya’s continuing success story: expert negotiating skills, a fierce work ethic, and deft usage of modern technology – including a robust internet and social media presence – to better serve her clients.

And then, of course, is her expert and thorough marketing techniques that ensure quick sales for top dollar, aided by her marketing and design degree. “I personally stage many of our properties,” she explains, “I have an eye for design and the strategies necessary to showcase our client’s homes to get them the absolute best price for their listings.”

Tanya is also an ardent philanthropist, who gives back of her time both personally and through her company, and her chosen charities tend to be those that provide aid to single mothers and the homeless. She is also a dedicated follower of Brian Buffini and his coaching techniques, and she herself has been coaching up-andcoming agents for a while now. “I was a single mother who came from a broken home, and I had a tough childhood,” says Tanya, without even the faintest trace of bitterness. “This business gave me the opportunity to break the cycle I grew up with. My biggest satisfaction in this industry is watching somebody come from nothing and build something they can be proud of.”

“For me,” says Tanya, “real estate is all about helping people. I really love what I do.”

For more information about Park Avenue Properties and Tanya Stevenson, call 719-548-9900, email Tanya@ParkAveHomes.net or visit coloradospringsehomes.com www.

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How To Overcome Your Workplace Fears Fear is something that can help protect us from danger, but it is also something that can be a hindrance to us in our lives, especially when it keeps us from potentially thriving and growing as a person. This is especially true in the workplace. Here’ a look at some proven ways to overcome common workplace fears.

your head, what exactly you’re feeling and why, it can help deflate the fear. Think of it as releasing some of the fear into the ether.

Yes, you’ll still be nervous about your presentation, but a lot of what was holding you back is gone. You’ll feel lighter, and hopefully have just enough butterflies to make your soar.

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Really owning the emotions that are putting you in a place of fear, is the first step.

By just naming it and then talking it out in

Nothing can make you feel more isolated than going down the path of “This is something that only happens to me.” Trust me,

ASSESS THE FEELINGS BEHIND THE FEAR

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TALK ABOUT YOUR FEARS WITH A TRUSTED CO-WORKER

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it doesn’t, and you might be surprised to find out that some people have had it even worse. Talking to someone you trust and admire, hearing their own fear horror stories and how they overcame them, will help normalize what you’re feeling. Releasing yourself from the idea that it’s something about you, will be an enormous relief.

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THINK OF THE WORST CASE SCENARIO

Although it might seem counter-productive, truly assessing what the worse outcome of the situation you’re afraid of serves two purposes. It might lead you to realize the worst case scenario isn’t that bad after all.

Of course it could also lead you to a really uncomfortable thought, you could lose your job. As bad as that is, it also gives you an opportunity to start focusing on what really matters, and how you might grow from the experience and possibly end up better off.

Countless people in their dream jobs now, were once fired and thought it was the end of the world. Hopefully, that won’t happen to you, but learning to have confidence in your abilities to always find a way, will be a great tool in overcoming fears.

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COMPARTMENTALIZE

If you’re a super-organized type, you might try actually setting aside time in your day to focus on your fears. It might seem odd, but it will let you NOT focus on your fears during the other hours of your day. Think of it as a task, you aren’t just sitting there worrying, Top Agent Magazine

Start thinking of fears as challenges.

As scary as it might seem to face them, for the most part they are things that can be fixed.

you’re taking in your fears and figuring out ways to overcome them.

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START THINKING OF YOUR FEARS AS OPPORTUNITY FOR GROWTH

Start thinking of fears as challenges. As scary as it might seem to face them, for the most part they are things that can be fixed.

A lot of fear is based on inexperience which leads to a lack of confidence. A common fear is workplace evaluations. Instead of looking at it as hearing everything that is wrong about you, think of it as an opportunity to see where you can improve. Going into it with a positive attitude rather than a defensive posture, will make the whole thing better for both parties.

Overcoming fears is oftentimes about a simple attitude adjustment. Like anything it takes practice, but the results of that practice will lead to a life that you’re able to thrive in both personally and professionally.

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CHRISTIE VINCENT

Top Agent Christie Vincent – Lead of Keller Williams Action Realty’s The Vincent Group in Castle Rock, Colorado – has more than two decades of experience helping her clients achieve their real estate dreams. Knowledgeable, highly ethical and truly committed to providing her many grateful buyers and sellers with the very best customer service available, Christie has more than earned her longstanding reputation as a trusted real estate advocate.

Christie began her real estate career in 1998, spurred on by a less-than-ideal experience when she and her husband were buying their own home.

“I knew that I could definitely do a better job than he did,” she recalls, “and I happened to be looking for a career change at that point, and real estate seemed like a great opportunity for me.”

Christie took to her new career like a duck to water, finding success almost immediately. Since then, in addition to acquiring legions of grateful, loyal customers, she has also been garnered multiple recognitions for her talents, including the Diamond Circle Award and being named the 22

Number One Individual Agent in her office in 2018, based on sales volume.

Experience is incredibly important when choosing a Realtor to work with, and anyone choosing Christie would clearly benefit from not just her longevity in the business, but also her commitment to staying up-to-date on industry standards and trends. “I attend very impactful Keller Williams training events, and I work with one of Keller Williams’ Mastery Coaches,” says Christie. “It’s a big investment each month, but it’s definitely helping my business, and it’s certainly helping my clients.” Christie is an ardent coach herself, having trained a significant number of agents over the years, grooming them for the same success she has attained.

She is a firm believer in continuing education and the benefits that it provides her clients. The accreditations and designations she has accrued over the years include Certified Luxury Home Marketing Specialist and Accredited Staging Professional. Christie is also deeply networked Copyright Top Agent Magazine

and involved within the real estate community, and she is a Member of the Institute for Luxury Home Marketing, SMDRA Leadership Academy (2017), the CAR Leadership Academy (2015-2016) and she was the DERA Director from 2012 through 2015.

A significant portion of Christie’s business is based upon repeat clients and referrals, perhaps the surest sign of a job well done in the highly competitive world of real estate. “Our philosophy is simple,” says Christie, when asked how she inspires such impressive loyalty amongst her clients. “We pledge to be in constant communication with them, and to keep them fully informed throughout the entire

buying or selling process. We don’t measure our success through achievements or awards, but through the satisfaction of our clients.”

Christie is justifiably proud of her association with Keller Williams, and as member of the Culture Committee, she helps choose which local charitable endeavors they will participate in for the company’s annual, legendary Red Day. “I really love what I do for a living,” says Christie.

“Anyone who has worked with me knows that.

I’m very passionate about what I do, and I take it very seriously.”

For more about Christie Vincent, call 303-317-7171, email Christie@vincentgroupsells.com, or visit VincentGroupSells.com www.

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How to Recognize True Luxury Properties What to Consider Other Than Location When luxury home buyers are looking for a new abode, they are often advised to pay most of their attention to location, location, location. And it’s true that good locations often have better properties, but if you’re only looking at location then you might be forgetting what it is in a luxury property that makes it luxury. You could view a property in a great location, and because you completely ignored any of the other factors that make a property high end, you might find that once you move in, you aren’t as pleased with the actual house itself as you thought you would be. Here are the other things you should look out for when purchasing a luxury home: • Architectural Uniqueness: The simple fact is that good

architecture retains its value. Do your homework on architects and find the ones that have a good track record of designing beautiful, but practical homes. Don’t simply pay attention to how the building looks today. Consider how it will look in a few decades. Keep an eye out for the “bones” of the building, and decide whether they will stand the test of time or not. Things such as a solid foundation, high-grade materials, unusual details, and artistic components are good aspects to consider.

Will the structure hold up well or will it degrade and crumble without constant upkeep? That funky molding may look artistic today, but in ten years will it be considered artistic or just plain weird?

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• Practical Layout: Make sure you have enough room to live

in comfort. As a buyer of luxury property, you probably have quite a busy social schedule. You want to make sure that the layout will lend itself to helping you maintain clear separation between your social areas and private ones. You don’t want guests having to go back into your bedroom to use the bathroom. Look out for places with stairwells, awkward columns, long hallways, and other wastes of space.

• Unobstructed Views and Light: You want to live in

a home that gives you lots of natural light, such as one that is open to the outdoors. That natural light will improve your mood, as well as the resale value. The openness of a space filled with natural light will make you feel more comfortable and happy in your new home. What about the view? Do you see a Do you park, a bridge, a river, or a skyline? Is the see a park, fantastic view out your window protected? a bridge, You’ll need to understand the surrounding air a river, or a rights and zoning allowances of neighboring buildings to understand the possible risks. skyline?

• Windows: Windows are the primary source of losing heat and

cooling. Make sure they are double-paned with good insulation that will protect your home against weather and noise. Unless the windows are already like this, it is unlikely that the condo or co-op board will allow you to install your own.

• Ceiling Height: Consider the cubic footage of the property.

You want to look for high ceilings that increase the openness of a room.

Of course, you don’t want to go too high. Above 14 feet will get you diminished marginal returns.

• Storage: If you’re a woman, you will understand this one. We need

lots of closets and additional storage room to fit all of our clothes, shoes, jackets, hats, purses, etc. However, lucky for you, your potential home’s existing closet square footage will not limit you from putting in more storage space. Custom closet companies can create any kind of storage

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space you desire. You will have to, however, make sure that your new home does have an area that you can turn into this storage space.

• In-Unit Laundry: In-unit laundry has become necessary for

any luxury home or apartment. Do you really want to have to trek down flights of stairs to use the basement laundry? If you still consider it wasted space, you can convert it into more closet space.

• The Gym: Having a fitness area nearby is an amenity that is especially

important, particularly in winter when you don’t feel like walking to the gym a few blocks down.

One thing to consider is the Do you really want of the gym in relation to have to trek down size to the size of the building in flights of stairs? light of common area fees.

• Move-In Ready: I’d advise against buying time-consuming and

frustrating fixer-uppers no matter how much you want to add custom kitchens, finishes, fixtures, and other characteristics. Choose a property that already has all of these amenities taken care of. These properties have already had the same designers you would hire fashion the house at a fraction of the cost you would pay to have them do it after you move in. In this light, it is worthwhile to pay a little extra for the move-in ready home.

• Reputation: Pay attention to the reputation of the building. A

property that has a good reputation tends to retain its value. You can easily find this out online on posts, and established locals are likely to have an opinion.

If you want to buy luxury property that is really worth it’s price, then I would suggest adding these points to your list of things your new home must have.

If you want to get a high quality home that is a true luxury, you’ll want to watch out for these aspects as well as the location. Some properties might claim to be luxury based on their location, but when compared against this list, they don’t make the cut. So, don’t be fooled by imposters, and make sure you find a true high-end property.

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LIANNA ALVAREZ How did Lianna Alvarez become one of the most beloved and trusted agents in Las Vegas real estate?

Born in Mexico, Lianna moved to Las Vegas when she was only two years old.

She was working operations for an overseas company when the market crashed in 2008 and the company lost its investor backing. When her friends suggested her skills would be a perfect fit for real estate, Lianna decided to study for her license. She started with Prudential and built her business on well attended open houses. Despite the market downturn, Lianna was able to double her business every six months for the first two and a half years. Her first year she received a Rookie of the Year award. By her third year, she was in the top five agents in her office and the top ten Prudential agents for the entire city. Now with ten years of experience, Lianna leads the Lianna Alvarez Group, which includes two agents—her husband Michael Maggiore, as well as Van Bourgois—and a full time assistant.

Having grown up in Las Vegas, Lianna serves the entire Valley and knows it incredibly well. “I don’t want anybody to feel like they are boxed in to an area I specifically work. I’ve been here since 1980, so I know the various parts of the city. I flex to my clients rather than having them flex to me,” she says. An impressive 98% of her clients come from repeat and referral business.

What keeps her clients coming back? “I think it has to do with my corporate and operations background. I’m extremely organized—I love checklists and processes and systems that ensure nothing falls through the cracks. And I treat all my clients well. Whether it’s a client buying a $3 million home or a client selling a $100K home, I give everyone the same attention and service,” Lianna says. She’s also passionate about educating the local and national market about Las Vegas, and to that end she does a local segment for the national television show The American Dream. “The segment was by invitation-only based on who the producers thought were the best agents

in our market,” Lianna says. “During my segment, I focus on breaking the stigmas about Las Vegas and highlighting the strong sense of community in the city.”

Lianna features her own listings and those of her team on The American Dream, which opens them up to broad marketing exposure and also increases viewership, as viewers watch the show for the lifestyle aspect, but also to receive insight on a featured property. Additionally, Lianna has a thorough marketing plan for each listing— she knows that in today’s market, most buyers start the search for their home online. She hires videographers to create virtual and lifestyle tours and professional photographers to take photos highlighting the listing’s best features. Her innovative approach often results in a quick sale at a very competitive price. She typically closes 40-50 transactions a year ranging in price from $300K to $3 million with an average of 21 days on the market.

What’s her favorite part of the job? “I like the relationships I’ve built,” Lianna says. “I’ve seen clients get engaged, get married, and have children. Seeing the growth and progression of their families is incredible.” To give back to the community, Lianna and her team host an annual fundraising drive to support a worthy local nonprofit or underserved school. Lianna is a wine connoisseur and in her free time enjoys raising a glass with her husband, friends, or past clients. For the future, she would love to continue growing her business while providing excellent and consistent service to each and every client!

To find out more about Lianna Alvarez, email lianna@liannaalvarez.com, call 702-499-5414, or visit liannaalvarez.com www.

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ROXANNE ARAGON Top Agent Roxanne Aragon with San Joaquin Valley Homes is a New Construction Specialist in California’s Kings County.

She is a dedicated professional who works diligently to help her many grateful clients achieve the American Dream of home ownership. Thoughtful, knowledgeable and thoroughly committed to providing the very best in customer service, Roxanne has truly earned her solid reputation as a trusted real estate advocate.

Roxanne began her journey in real estate in 2007, when she was working for a real estate brokerage as a weekend receptionist. “My boss basically just told me that I should get my real estate license,” she recalls, “and so I did.” The same attributes that made her employer take notice – her upbeat personality and attention to detail – are the same ones that have endeared her to every client she has chosen to work for since then.

Specializing in the California Central Valley town of Hanford – approximately thirty miles from Fresno – Roxanne has been focusing primarily on new construction in that town for nearly four years, and she has sold well over two hundred homes during that period, a true success by any measure. A significant portion of Roxanne’s business is based upon word of mouth, perhaps the most accurate measure of a job well done in the highly competitive real estate industry.

“Some Realtors want to be their clients “friends,” says Roxanne, when asked how she manages to elicit such incredible loyalty. “I want to be their friend too, but it’s much more important to me that I’m also the professional who gives them solid advice. Even if buying a new house isn’t the right choice for them at the time, I’ll always tell them the truth.”

Roxanne strives to maintain contact with all of her clients: present, past and potentially future customers.

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“Sometimes I’ll work with someone and it turns out that they’re just not ready to buy at that time,” she explains, “so I’ll keep their information and just check in periodically to see if they need my help.” She also checks in with past clients to see if they need her advice or guidance on any matter relating to their new home.

In other words, the relationships she forms with her buyers far transcends the closing table.

Asked what she enjoys most about what she does for a living, Roxanne replies: “In addition to finding just the right home for my clients, I love helping people solve their problems, by providing them with all the information they need to make a decision. If they have concerns, I like helping them address those, for example, if they are not familiar with new construction then we will go over how easy the process is to buy and customize their new home. I want to ensure that everyone has a memorable and informative experience.”

The future looks incredibly bright for Roxanne, who plans to eventually open her multi-pronged brokerage company that have a retail sales department, a loan department, a short-sale department and a property management arm. “I take pride in my professionalism, my ethics and my motivation,” says Roxanne. “I take the responsibility of helping my clients very seriously.”

For more about Roxanne Aragon, call 559-309-0758, email roxannearagon@yahoo.com or follow her on Instagram @roxanne_._roxanne Copyright Top Top Agent Agent Magazine Magazine

Productivity Killers: 4 Ways to Make Better Use of Your Working Hours

Even on the busiest of days, it can be hard not to get distracted by social media, smartphones, chatty colleagues, or personal to-do list items. So how do you keep your professional blinders on and power through your tasks with efficiency? Practice these four tips and witness your productivity skyrocket—easing stress and bringing renewed energy to your daily duties.

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1. Create a sense of peace and quiet The office may not be your idea of a tranquil oasis, but for most, focus requires quiet and calm to best lend attention to the task at hand. If you find yourself seated next to talkative coworkers or in the center of a bustling office atrium, consider noise can-

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celing headphones, earplugs, or carving out an empty conference room for your work day. Turning the volume down creates fewer chances for disruption, allowing you to make the best use of your time.

4.Take your smartphone off the table

2. Organize your workspace A messy work area breeds anxiety and distraction, but a clean and organized desk inspires efficiency. If you’ve got a busy day ahead, take fifteen minutes and organize your workspace: gather miscellaneous papers into their proper place, dispose of out-of-date or unnecessary documents, or give your keyboard a dusting. Not only does cleaning and organizing your workspace prepare you for the work ahead, it also helps you transition to a productive, goal-oriented mindset.

3.Create a goal-oriented reward system Coffee breaks, coworker catch-up, and social media check-ins tend to break up our workflow on an hourly basis. Instead of trying to go cold turkey on these workplace routines, reframe them as rewards.

For every to-do list item you complete, allow yourself a fives minute treat, whether that’s a fresh cup of coffee or a walk around the block. Not only will creating a reward 30

system help you stay motivated throughout the day, it will also provide you with much-needed mental breaks that actually boost long-term productivity.

The number one productivity killer in this day and age? Smartphones. With access to endless social media portals, web browsing, text conversations, and games, smartphones are one-stop shops for distractions. While you may not want to delete apps from your phone, try leaving your smartphone in a locked desk drawer until your next break, or safely in your car. By simply putting your smartphone out of your line of sight, the impulse to distract yourself is muted.

Even though technology and the modern office create ample opportunity for distraction, making these few small adjustments can go a long way in safeguarding your productivity. After all, a productive day allows you to enjoy your time at home and outside the office, without the worry of incomplete tasks and looming deadlines darkening your day. Keep these productivity tricks in mind as you mount your daily to-do list and you’ll be thanking yourself tomorrow.

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CORY CHAPMAN & KELLY WHITTON Personal Real Estate Corporation

Personal Real Estate Corporation

How did Cory and Kelly become one of the most trusted and valued real estate teams on Vancouver Island?

also being go-getters who are on top of every detail throughout the entire transaction. “We want to create a low pressure, home buying and selling experience,” says the team.

Cory decided he wanted to pursue a different career in early 2014, shortly after his first son was born. Following a background in restaurant and retail store management, “I wanted to take control of my own destiny and work for myself,” Cory says. He joined a strong, experienced team at RE/MAX and after training with them for a year and a half he decided to venture on his own, founding VI Homes. About a year later, he met his current business partner Kelly, who shared a similar beginning in her residential real estate career. Kelly had spent fifteen years working with an REIT in various senior management roles and pursuing portfolios when she decided she would prefer to pursue a career in residential real estate to help others personally rather than corporately. Kelly also began her career at RE/MAX with a very experienced real estate team but also felt she needed to venture on her own and build her own dream, leading Cory and Kelly to join forces. Both have ample experience and the drive to succeed, as well as the desire to help their clients achieve their goals which makes them the ideal team to contact on Vancouver Island.

An impressive 60% of their business comes from repeat and referral clients. What keeps their clients coming back and eager to spread the word about Cory and Kelly?

“Customer service is our main focus,” say Cory and Kelly.

The partners aren’t focused on “the sale,” rather they focus on treating their customers well, educating them throughout the process, and always working in their best interest. “We are big on always being there for people when they need us, before, during, and after a sale!” As a team of two, one of them is always available, 24/7, to support their clients in any way needed—and they show that by both trying to attend every listing appointment. After the transaction is over, they offer help connecting clients with any needed service providers in the community, be it a plumber, landscaper, or contractor. After working with Cory and Kelly, clients rave that they have a relaxed, calming attitude while

When it comes time to market listings, Cory and Kelly take a thorough approach. They understand that in today’s market, most buyers start their search for a home online, so they hire professionals to take photographs, create floor plans, and for some properties they also hire drone photographers and create 3D Matterport videos. Once all of their carefully prepared materials are ready to go, they post the home on social media, the MLS, and all the major real estate websites. They host well attended open houses complete with high quality brochures so that interested buyers can take home information about the listing.

What do Cory and Kelly love most about the work they do? They both love the opportunity to connect with clients, as well as the independence of having their own business which allows the opportunity to create quality time with family. To give back, Cory volunteers supporting seniors in the community and Kelly has acted as chair of the Chamber of Commerce. Together they also give back to the Nanaimo Division of Family Practice.

In their free time, this dream team enjoys spending time with their families. For the future, Cory and Kelly hope to bring on other agents so they can serve clients all over Vancouver Island!

For more about Cory & Kelly, email cory@vihomes.ca and kelly@vihomes.ca, call 250-667-7000 or 250-933-5333, or visit vihomes.ca www.

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Laughs!

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A Graham Harrop Cartoon can enhance office materials, training manuals and add zing to that worrying power point presentation.

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Working with you to highlight aspects of your organization or celebrate that special someone, Graham is just an email away! gtoonist@shaw.ca

grahamharrop.com

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CAROL GUZMAN Licensed back in 1999, Carol Guzman always took a hands-on approach to real estate. Since her industry debut, Carol has expanded her knowledge and fortified her reputation, all the while honing in on the select class of senior buyers and sellers. Today, Carol specializes in 55+ communities in the Denver metro area, where she has built a practice defined by integrity, unique value, and a commitment to comprehensive service.

Under the banner of Your Castle Real Estate, Carol has done significant research into every 55+ senior community in the region, compiling data, photos, videos, and profiles of each institution. In turn, clients look to Carol as a one-stop-shop when approaching a new real estate milestone, and roughly two-thirds of her business is generated by satisfied repeat and referral clientele. “My number one goal is to help seniors as they transition to a simpler lifestyle,” she explains. “We help them downsize, provide them with any resources they might need, and overall make the process easier.” What’s more, Carol’s knowledge basis is unparalleled when it comes to senior living options in the Denver area. “I’m very attuned to the 55+ communities in Metro Denver, on a hyper-local level,” she says. “From years of experience and research, I know everything there is to know about them, from HOA information to the floor plans of every unit. Whatever a client may be looking for, I can find it.

It makes the process very straightforward and seamless.”

Understanding the magnitude of the transition into senior living, Carol takes guesswork out of the equation by being communicative, caring, and extremely thorough. “My commitment is to my customers first,” she says. “I have the necessary tools to help clients make an informed decision. It’s a streamlined process, stress-free, and that’s what clients love about it. I’m easy to work with and I don’t let problems frustrate me. I seek solutions.” When listing properties, Carol applies the same level of determination. Beginning with professional photography, virtual tours, and high-end 34

brochures, she then turns to digital marketing to achieve wide-ranging exposure. She also taps her extensive network of fellow agents in the area and commonly closes homes within 21-days of their initial list date, with price-points ranging from $140,000 to $680,000.

Beyond the office, Carol is active in her community on a local level, where she serves on her neighborhood’s HOA board and participates in the Heather Gardens & Windsor Gardens communities. She also gives a charitable gift in her clients’ name at the close of every successful transaction, in addition to her contributions to the Lupus Foundation, Denver Arthritis Group, and Denver’s Children’s hospital. In her free hours, she most enjoys time spent with her family and loved ones, boating, biking, cheering on Denver’s various pro teams, and music.

As for the future, Carol intends to build upon her relationships with area builders, communities, and senior residents. With two decades of experience, Carol Guzman now considers what she enjoys most about her career. “It’s so rewarding to work with seniors during this time of transition, especially when I can ease stress along the way,” she says. “I’ve got a big heart, and I really do care. I just love to hear their positive feedback.

It makes the whole process special.”

To learn more about Carol Guzman email CarolGuzman@YourCastle.com visit CarolSellsSeniorCommunities.com, or call (303) 929 – 3157 www.

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What the First Thing You Do After Work Says About You We all have our routines. From that morning cup of coffee to a jog at the gym, it’s common to establish touchstones for our daily lives.

But have you ever considered what these habits tell us about ourselves? Our actions reveal much about our motivations and emotional life, so taking a second look at your first move at the end of the day can be telling.

With that in mind, see how you fare when it comes to post-workday habits...

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Break a Sweat After a long day of work, is your first instinct to strap on your sneakers and take off on a run? Do you stop off at the local yoga studio for an extended stretch? Maybe you head to the weight room to pump some iron. Whatever your exercise pick, if you’re inclined to sweat it out at the end of a long day, you’re likely a routine-oriented profes-

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sional who internalizes work-related stress. Of course, you’ve chosen a healthy release for all that pent-up tension, and you’ve discovered the power of endorphins. Once work hours are over, not everyone finds the motivation to stay active. This means you’re driven by routine, conscious of your emotional and physical health, and prefer to leave your cares at the gym, rather than bring them into your home oasis. However, it’s important to give your body a rest now and again, as recuperation time is not only beneficial for physical health, but can help prevent burnout for the long haul.

Flexibility is a skill, and one just as important to cultivate as rigid commitment. If you find yourself out of sorts if you miss just one day of working out, you might want to pay some attention to your routines and motivations, and rebalance your commitments and fitness routine accordingly.

Round-the-Clock Hustle If you’re the type to bring work home with you, you aren’t alone. While your motivation to work nonstop is admirable, it’s also important to make the mental transition from workplace to home, establishing the time to hustle and the time to relax. Just like those that hit the gym without fail after a long day, sometimes you’ll need to practice saying no. If your work life is indistinguishable from your personal life, it’ll be hard to catch a break and recharge.

This means burnout, frayed nerves, and missed details will soon be on the horizon. Of course, round-the-clock hustle is a strength, too. You’re passionate about your work, care deeply about doing things right, and failure is not an option.

Just make sure that you establish some foundational boundaries so that you maintain an 36

appropriate, healthy balance between your time at work and your time at home with the loved ones and hobbies you cherish. If making way for downtime isn’t easy, try penciling it in the way you would a work engagement. Dinner with a friend, a date night with a significant other, or a solo movie fest can be readily added to your calendar, and thus built in to your regimented schedule.

Turn to Food If your first instinct after work is to eat, it can say a few different things about your routine.

Perhaps you’ve been so on-the-go all the day that you haven’t had time for lunch. In this case, you might need to regiment your schedule with more purpose aimed towards downtime and self-care; food is fuel, after all. If you head home and gorge after an average day, you may be turning to food as a way to relieve stress.

In this case, you may need to reassess some of your post-work habits and find a healthier balance and outlet for your tension. Taking a walk, grabbing fresh ingredients for dinner, hitting the gym, or decompressing by catching up with a friend or a good book—all are healthier, more balanced ways of executing the transition from the office to the home. Pay attention to your consumption post-work. Determine how hungry or satiated you really are before making a grab for the nearest sustenance.

People decompress in all different ways after getting home from the office, but always remember that routines are telling. Don’t take your daily actions and impulses for granted. Examine the root behind your well-worn practices, and you may detect nuances at play beneath the surface that can you help you recalibrate for the better.

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DANIEL HUBER Daniel Huber’s background includes an advertising | public relations major with a minor in communication at Penn State University. This allows him great insight into the world of marketing and genuine personalization with his clients.

Daniel understands the importance social media and the internet play within the real estate industry; however, he believes it should not take away from some of the more personable avenues available.

“I still believe in getting out into the neighborhood and connecting with the local community in order to generate interest for my clients and their properties,” Daniel says. “It’s not something you see a lot of anymore, but I think it makes a difference.”

That hands on personal approach defines what sets Daniel apart from his peers. It’s also what has rocketed him to success serving the Greater Lehigh Valley area over the past six years. Perhaps the greatest measurement of Daniel’s success is the fact that his business is a 75-80% repeat and referral client base, which proves just how satisfied he leaves his clients.

When he’s not offering exemplary service to his clients, Daniel feels it’s important to be of service to the community. Since starting D.E. Huber Real Estate two years ago, Daniel and his colleagues have stayed involved in the local community by doing drives, using the office as a staging area for donations that can be distributed accordingly.

Becoming successful as one of the youngest brokers in the commonwealth of Pennsylvania keeps Daniel busy, but he makes sure to set aside time for what matters to him most - his family.

Right now, D.E. Huber Real Estate includes three other REALTORs®, including an office manager, and Daniel is looking to expand. “I anticipate having between five and eight agents total by the end of the year,” Daniel says. “Eventually I’d like to get to ten or twelve associates - not including myself and to potentially open another office. Fortunately, we’ve seen terrific growth in our first two years, and in the next two we hope to keep growing, bringing in another broker and perhaps open an office just a bit north. The goal would be to expand our reach, grow our clientele but always keep that personalized service that has gotten me to where I am now.”

“One major company philosophy is to treat every client like close family,” Daniel explains. “I’m fortunate and proud to point my future clients to my past clients’ satisfaction, whether it be in the form of testimonials or website reviews.”

Daniel’s clients often cite his 24/7 availability and constant communication as two specific things that set him apart. “It’s important for me to be there for my clients,” he says. “It’s important to be there for them as it is often the biggest investment of their lives. I set a point to guide them through the entire process, A to Z.” Top Agent Magazine

To find out more about Daniel Huber visit dehuberrealestate.com, call (610) 248-9791 or email dhuber@dehuberrealestate.com http://

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BLAKE MONTGOMERY Blake Montgomery brings his extensive sales expertise to bear in his career as a REALTOR®, making sure that whether working with a buyer or a seller he’s maximizing their experience. With a joint degree in Finance and Accounting and 25 years of experience in high level sales and executive management, Blake does much, much more than just list houses or act as a guide at showings. In just a few short years he has rocketed to become one of the Top Agents serving the greater Tulsa area. A member of the Luxury Real Estate Board of Regents, Blake knows what it takes to work and succeed at the highest levels.

I love seeing them walk away from the closing table with a smile and knowing they had a good experience with it.”

“I’m there at all showings, even with the buyer’s agent present,” Blake says. “I coach them and show them what they need to do to get their home not only ready to sell, but what they can do to get top dollar. I do a lot of staging and a lot of detail work.”

Right now Blake works solo, but he envisions a future that includes a team. “My sons are getting ready to graduate and they’ve expressed an interest in getting into this business,” he says. “I’d love to build a team with them and then focus on getting my broker’s license… and from there expand into the Texas market, especially Austin and Frisco markets. I see us building a team that can bring the best service and sales to a multi-state area in the luxury market.”

Blake doesn’t just work with sellers. “When I work with a buyer I come educated not only on the house they’ve selected but on other houses that might be right for them as well,” he says. “I take them beyond the foyer and really explain to them the characteristics, benefits and features of a home.”

While Blake enjoys running and cycling, and he especially loves international traveling, his focus these days is on continuing to grow his business. Having transitioned into real estate three years ago, Blake has already found incredible success and satisfaction - but he’s always looking to what’s next.

“I’m very goal and results-oriented,” he tells Top Agent.

“I set a goal for myself, numberswise, every year. But more than that, I want to stairstep my business and grow it so that my goal next year can be even bigger.”

That attention to detail and commitment is what sets Blake apart from his peers. “People respond to my professional ethics and integrity,” he explains.

“Whether I’m on the listing side or the buying side I want people to walk away with an experience they’ve never had in a real estate deal - very transparent, very professional but most of all very enjoyable.”

For Blake that enjoyable experience goes both ways.

“I like being able to take what can be difficult or overwhelming for people and making it a memorable and pleasant experience,” he says. “This is something that can be difficult or overwhelming for people, and 38

To find out more about Blake Montgomery, visit bmontgomery.cctulsa.com, call (918) 853-8500 or email bmontgomery@cctulsa.com https://

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3 Team Building Exercises to Revitalize Momentum in the Office A positive team dynamic can transform an average office into a powerhouse lineup. Likewise, a healthy in-office atmosphere translates to boosted productivity, while clients sense an environment brimming with positivity and support. Just as professional self-development is an essential ingredient to a dynamic career, the development of a team is indispensable to long-term growth and success. So, how do you create a platform for office Top Agent Magazine

members to combine their energies and talents for the better? For starters, add these team-building exercises to your repertoire to inspire natural comradery and momentum in your workplace.

Dream Big, Together If team members aren’t challenged, productivity stagnates and the office loses steam. The same can

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If team members aren’t challenged, productivity stagnates and the office loses steam. The same can happen if employees don’t believe their voice is being heard or taken seriously. happen if employees don’t believe their voice is being heard or taken seriously. How should a leader compensate? To curtail negativity and bring a breath of fresh air into the office, give team members a platform to think big, no questions asked.

Before your next office-wide meeting, devote a half-hour to visionary thinking. Ask each member of your team to write privately for ten minutes, considering what if scenarios regarding their current roles, career aspirations, and the office’s culture. What do they wish was different? How might things be streamlined? What skills do they wish they possessed? Encourage team members to be imaginative and wrestle with the hurdles or questions they’ve been grappling with. When time is up, split employees into smaller breakout groups and allow them to share their thoughts with one another. Not only will this ignite thoughtful discussion, but it will also allow team members the chance to brainstorm creatively, while articulating their ideas and visions for the road ahead.

Lend a Hand If in-office team-building activities aren’t your style, consider service-oriented excursions that bring office staff together and benefit a worthy cause. In the real estate field, there are countless housing-related organizations to which your office can donate their time and energies.

For instance, Habitat for a Humanity constructs homes for those in need using amateur volunteers, while there are nationwide projects that support housing relief for military veterans. The scope of your service commitment can also vary—from a dedicated day hammering away at a new home, 40

to sponsoring a golf tournament benefitting area organizations. Either way, service projects unite your team’s energies, afford employees a refreshing change of pace, and positively impact your community.

When All Else Fails, Keep it Light Sometimes team members need to blow off steam to avoid office burnout. One way to combat low energy is bring team members together for a lighthearted game. Try office-themed trivia: come up with thirty trivia questions based on your office, then divide team members into competing groups.

Encourage groups to think up team names, and organize trivia questions into themed categories.

Remember to award fun prizes to create a light incentive. A healthy sense of competition revolving around silly subject matter can get team members loosened up and working together. Concoct questions of moderate difficulty that speak to people’s common ground. For instance, how many tiles are in the office kitchen? Or, how many doors can be found in the office? These questions are light and won’t create any real tension, but will allow a reframing of a stuffy office into a collective home base. Plus, it’ll keep your next holiday party lively.

Team-building is an important form of routine maintenance, whose benefits shouldn’t be overlooked.

Whatever activity you land on, the overarching idea is to nudge team members beyond their comfortable routines and come together in a new way.

At the end of the day, you’ll boost your business, office morale, and colleagues in the process.

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ANDY SABELLA Top Agent Andy Sabella – of RE/MAX First Choice Realtors II in Succasunna, New Jersey – is a real estate professional of the highest order. Conscientious, dedicated, ethical and truly committed to providing his many clients with the very best customer service available in the Northern part of the Garden State, Andy has more than earned his stellar reputation as a trusted real estate advocate.

photography exclusively, marketing videos that ensure each property is showcased in its best light. To make certain that they are seen by as many potential buyers as possible, he utilizes not only the MLS, but also open houses and a robust presence on the internet and social media. The most frequent result are quick sales for top dollar. “I love doing the creative things like sending out invitations for the open house, and also telling potential buyers details of the neighborhood to paint a nice picture and let them know why they might want to consider living there. I want them to buy a home, not a house.” he says.

Andy’s entrance into the world of real estate was, by his own account, rather a fluke. “I was looking for a job,” he recalls, “and I ended up speaking to a Broker, and he told me all about his job, and I thought it sounded pretty cool. I tossed the idea around for a few days, and then decided I was going to pursue it.” Fortunately, for both he and anyone who has had the pleasure of working with him, he showed an instant aptitude for the industry.

That was in 2011, and since then he has proven himself again and again to be a resourceful and knowledgeable - not to mention highly successful – Realtor.

Andy is also passionate about giving back to his community, and does so through a variety of ways, including his support of The Brain Tumor Society. He is also an ardent animal lover, and frequently donates to local animal shelters. When he’s not working, he enjoys hiking, exercising at the YMCA, and spending time with friends.

Focusing primarily on New Jersey’s Morris County – though he will venture out to neighboring counties if need be – Andy’s focus on excellent client care has translated into a business that is based significantly upon word-of-mouth, an impressive feat in the highlycompetitive real estate world. “I think it’s because I truly go above and beyond for my clients,” he says, when asked to account for the loyalty and trust he inspires. “A lot of agents say they’re willing to go the extra mile, but I actually do. I’m determined to get the job done right for my clients. Clients appreciate my working for them 24/7”.

When asked what he enjoys most about what he does for a living, Andy first points to the ability to help his clients achieve their real estate dreams. He is also passionate about the expert marketing he does for his listings. That marketing includes using professional Top Agent Magazine

Looking to the future, Andy’s plans include growing his business, working more with investors, and possibly working more within the local luxury market. Above all, however, is one overarching objective: to continue offering the incredible customer service that has become synonymous with his name.

For more information about Andy Sabella, please call 973-975-6881 or email Andy.Sabella@gmail.com Copyright Top Agent Magazine 41

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