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5 TIPS TO MAKE NEW
5 Tips to Make New Hires a Long-lasting Success
Bringing a new employee into the mix is process commonly known as onboarding. The idea behind onboarding is to make the transition from new hire to team member as efficient and pain-free as possible. However, polling shows that some 31% of entry-level and intermediate level hires leave their new posts within just six months of starting. The question is: why?
The hiring and training process is time-intensive and doesn’t come cheap. This means that making a good match for the long haul requires more than just assessments of skill and personality. To ensure a talented new hire sticks around and is truly positioned for success, the onboarding process must be executed with the same care applied during hiring. For a few ideas on how to make the most of the onboarding process, consider the tenets below as you guide your new hire toward long-lasting success within your company.
1. Be honest about the scope of the role Let’s say you’re looking to add a new buyers agent or loan processor to your team. You write up the position’s responsibilities, but neglect to mention that you want the new hire to handle a host of administrative tasks, as well. Maybe it doesn’t seem important enough to outline in detail, as it’s the sort of thing the rest of your does. Miscommunications like these are a leading reason why new hires leave their roles. If there isn’t clarity and transparency about a position’s true responsibilities, then new hires may become quickly disillusioned and seek out greener pastures.
2. Build in some perks While stocking the breakroom with bagels every Friday may seem like a small gesture, it’s often those little morale-boosting moves that build loyalty and comradery among the team. Bike-to-work incentives, subsidized gym memberships, and benefits that match the needs of your employees—all are ways to demonstrate appreciation and investment in your team. Likewise, the right candidate will return the favor and invest his or her energies into their new role.
3. Get a sense of big-picture career plans Another reason new hires move on may have nothing to do with you or your office. In fact, many hires in entry-level or even intermediate roles have doubts about their long-term vision. That’s why it’s important to be upfront from the beginning regarding a candidate’s five-year plan and ultimate dream job. Maintain realistic expectations when asking these questions, but use it as an opportunity to gage a candidate’s seriousness about the real estate or mortgage industry. Why this line of work over another? Emphasizing industry longevity and career growth during the interview process can save you drama down the road.
4. Keep the lines of communication open Take a proactive approach in communicating with your new hire. Take time to check in regularly during the first six months of his or her addition. If you can, make time to train new hires yourself—if only for a part of the onboarding process. You’ll forge a deeper professional bond and create an avenue for further questions. All in all, make it clear that you’re personally invested in their presence and talents, and that you care what they have to say. That way, if any issues or doubts arise, you can stay on top of it and work out a solution, rather than lose a new employee.
5. Give new hires meaningful work to do It’s natural to keep the kid-gloves on with new hires, but don’t let that stop you from giving them a chance to shine. New team members will feel empowered and motivated if given meaningful projects to focus on. Don’t relegate their daily duties to busy work as they build experience. Instead, task new teammates with something challenging, or that draws on a specific skill you hired them for. You’ll instill confidence, demonstrate your commitment to their growth, and with any luck—keep them around for the long haul.
CHARLES JIMENEZ
In today’s modern technologically driven society, the average human attention span has fallen 33% from 2000-2018. In that same time frame, a new generation known as “millennials” have emerged and grown up where instant gratification and short attention spans have been accepted as normal. It is no wonder that attributes like “attention to detail” and “high levels of customer service” seem like hallmarks of the past in business. Charles Jimenez is looking to disrupt that trend in declining customer service and set new standards of excellence in the mortgage industry, as shown by his rapid ascension in his 2019 debut at New American Funding. As a United States Marine Corps Veteran, Charles is no stranger to what it means to persevere and get the mission completed at all costs, and he brings that same mentality and level of determination to his role as a Mortgage Loan Originator. Within his first
6 months, Charles was recognized in the South East’s “Circle of Achievers” 5 out of 6 months, accumulated 60+ 5 star reviews, and he is poised to have an even bigger break out year in his first full year in 2020. When asked what has been the key to his early success, Charles replied, “I just look at things from the perspective of the families I’m helping. I understand that buying a home is a major decision and it can be very stressful if they don’t know what’s going on. I make it my duty to ensure that every family I work with gets treated like a priority and they can rest easy knowing that things are being done the right way.”
Charles has always had a compelling call to duty, exemplified by his commitment to join the Marine Corps when he was only 17-years-old. While serving in the military, Charles was routinely recognized for his leadership and work ethic, receiving multiple awards, including the Navy and Marine Corps Achievement Medal for, “Professional achievement in the superior performance of his duties…”
After honorably discharging from the military in 2013, Charles attended Augusta University and predominantly worked as a Finance Manager in the automotive industry until deciding to use his experience to enter into the mortgage industry, leaving a job that many people would consider the pinnacle of their career. It is safe to say, that with over 5 years of Finance experience at the age of 28, Charles is not your typical,
“millennial.” When asked what it’s like working as a loan officer as a millennial, he responded, “I’m effectively trying to reinvent what it means to be a millennial in the mortgage industry and, in today’s society as a whole. Often times, the word, “millennial” gets used with negative connotations, but I truly believe that with all of the resources available today, our generation is poised to make positive, impactful breakthroughs in every industry around the world. I
10 Copyright Top Agent Magazine want to prove it, helping one family at a time.” Charles has partnered with New American Funding because they offer modern technology solutions to make the home buying process easy for first-time home buyers and repeat buyers alike, as well as staying up to date with the pulse of current market conditions.
Charles and New American Funding offer solutions to almost every home financing scenario,
including FHA, USDA, Conventional, and even bank statement programs for self-employed borrowers. Out of all the programs, the one that really stands out for Charles is the VA loan that they offer to Active Duty Military and Military Veterans. Charles says, “As a military veteran myself, I have personally experienced the power of utilizing my VA home loan to help me achieve the dream of home ownership, and I have made it my personal mission to empower as many military members and veterans with the knowledge and tools required to achieve that dream as well.” his children, with one of the core messages being, “Always try the very best at everything you can and never give up.” Charles credits the love and support he receives from his family as one of the primary reasons he is able to perform at a high level and offer his clients the personalized attention they need during the home buying process. “I believe that having a successful career starts at home. I wouldn’t be able to do what I do every day without having a strong wife holding our family together and ensuring that even when life gets crazy, we never skip a beat!”
When Charles isn’t working, he is spending time with his family and cheering on his favorite teams (Go Dawgs!). He has been married to his beautiful wife, Lorenmae, for almost 6 years and they have 3 sweet little girls together. Charles strives to set a positive example for After working with Charles, clients love to leave glowing reviews about their time together. One recently said, “I am so grateful for Charles. He made this process smooth and easy. There was never a time that he wasn’t available to answer my questions. He is extremely genuine
and professional in every aspect of the closing process. He presented me with many options and worked with me to find the best option for my family and I. I recommend Charles to anyone looking for their next mortgage lender. He is one of a kind and will be with you every step of the process! Thank you Charles!”
It is his passion, more than anything else, that has helped propel his career. “I genuinely feel like I can add value to the people I work with, and the level of service I provide my clients is what differentiates me from everyone else. I pride myself on my work.”
Although the prestige of being recognized as a premier “Top Agent” is typically reserved for industry professionals that have many years of experience, it is no surprise that Charles Jimenez was selected to receive the honor after such a phenomenal start in the industry! Charles Jimenez has proven to epitomize what it truly means to be a “Top Agent” and we look forward to following his career for years to come.
http://www.justingrable.com For more information about Charles Jimenez, call 706-631-0391 or email Charles.Jimenez@nafinc.com
