FLORIDA 12-21-20

FLORIDA EDITION

BEYOND

CREATIVE WAYS TO SAY THANK YOU

CLEANING AND DECLUTTERING:

What Improvement Expenses Make the Most Sense?

BY THE NUMBERS:

Understanding the True Value of Square Footage FEATURED AGENTS

MOLLY CAREY ANDREA POINTON COVER STORY

MICHELLE ATHENS

FLORIDA EDITION

MOLLY CAREYANDREA POINTON

from Brazil, Andrea Pointonfrom either repeat clients or Andrea For Molly Carey, service is Originally a way of life. referrals.markets The 7 15 23 began her professional career in the U.S. of platforms, After graduating from Emory University, key to her success? “Integrity,” she says. in working with international students.“The best thing we can do forestate she spent eight years as a critical care nurse a clientsites is telland in Washington DC. In 1984,“When she decided and let them c I was tasked with finding housingthem the facts and the truthhave YouTube to delve into real estate, noting how the instead of going to anothermake a decision that they feel in theirwit for 200 students, veryispopular industry appealed to her entrepreneurial best interests.” real estate agent, I decided it would be best spirit and compassion for helping others— for me to get my license so I could help What continues and the rest is history. trementhem myself,” she recalls. She found theOutside of her career, Molly her isclients happ dously active in her community.

A supporter work to be so rewarding, she decided to it my mission t Today, Molly leads the Mollypractice Carey Team of local hospitals, she contributes the full time. the bestto service through RE/MAX Select Professionals, 2020 Foundation and Habitat American for Humanity. dream where she specializes in selling Luxury Meanwhile, she serves on the Dean’s MICHELLEShe ATHENS MOLLY CAREY ANDREA POINTON now runs Pointon Realty in Orlando, Florida, states. “Seeing them happy Real Estate in Central and Northeast Florida.

A Florida Advisory Board at Emory University, is active in her mostly catering to international clients, and reports native with more than 36 years of professional real estate local homeowner’s association and is on the membership that her business is 65% repeat and referral clientele.

Residing in Orlando since 20 experience, she has streamlined a process to meet the committee for its club. When she’s not assisting clients or “Honesty, dedication, and simplicity are the factors that time with her husband and needs of any buyer or seller. “Excellence is our standard giving back, she can be found traveling, relaxing on the help me find new people as well as keep clients coming doing everything together, a of service,” she says. “No matter what, we will do what beach or playing golf at one of the Hammock Dunes Club back,” she notes. CONTENTS important to me,” she says. it takes to make sure our clients are satisfied and secure and Hammock Beach Club championship golf courses. throughout the transaction.”

It’s not surprising that AndreaGoing receives stellar reviews As plans for for thethefuture, forward, Molly has strong future. Andre As 4) BEYOND CLEANING 18) BY THE NUMBERS: for her esteemed work ethic.

One client recently team and business as well When listing a home, Molly offers a blend of cutting she continues to adjust her business with changing times, AND DECLUTTERING: WHAT UNDERSTANDING THE TRUE wrote: “Andrea made our first time selling our home herself so she can better edge techniques. After helping her clients prepare their she looks forward to the opportunities and new connecIMPROVEMENT EXPENSES VALUE OF SQUARE FOOTAGE an easy and friendly experience.

When needed, “We already added“We’re a propert house, she shares it over a series of targeted digital and tions that await her onshe the Florida waterfront.

MAKE THE MOST SENSE? was quickshe to guide where going to go!toI would definitely we can assist ourinclients, social media campaigns. Meanwhile, utilizesusRE/ keep working hard tosocontinue to excel our recommend and look forward to working with “My her with overseeing their local 22) CREATIVE WAYS TO SAY MAX’s resources, MLS partners and herher professional profession,” she says. team and I have strategies in p in the future.” not only our bu 13)to3drive MENTAL TRICKS THAT THANK connections even more attention to a property. place to help YOU any buyer or seller.

At theadds endvalue of thetoday, more their security.”

Molly doesn’t list a YOUR home, she invests substantially our goal is to help people achieve dreams—whatWILLjust TAKE BUSINESS in her creative marketing strategies. ever those dreams may be.”

“I have the privilege of assisting families on achieving TO THE NEXT LEVEL their dreams by finding them the perfect home,” she Elsewhere, Molly is just as attentive says. “I when work assisting with myher clients throughout the process, buyers. By leaning on her decades whetherofit’sexperience for a new and home, an investment, or if they lifelong understanding of theare Florida marketplace, she new 310-734-1440 to Orlando or this country. Because interPhone 310-734-1440 | Fax guides her clients to savvy decisions on their purchase. national clients have different customs and ways of mag@topagentmagazine.com | www.topagentmagazine.com Alongside her highly experienced team, she provideswe always conduct ourselves handling their business, the depth of knowledge and attention to detail needed to No portion of this issue maywith be reproduced in anyprofessionalism.” manner whatsoever without prior consent of the publisher. Top Agent the utmost navigate even the trickiest “WeGA, understand Magazine is published by transaction.

Feature Publications Inc. Although precautions are taken to ensure the accuracy of published materials, Top Agent cannot held responsible for opinions expressed or facts supplied by its authors. the process inside and Magazine out,” she says.bemany “From our Because hernegoclients come from other countries, To subscribe or change address, send inquiry toof mag@topagentmagazine.com. tiation skills to our contract writing, my team and I are Andrea takes on more than just the real estate transPublished in the U.S. able to anticipate problems before they occur and address action. “I offer total guidance, from opening accounts them well in advance.” to documentation to any other issuesToorlearn questions thatabout Molly Carey more To learn more abou appear along the way,” she says. “The extensive services please call (386) Top 986-0389, Agent Magazine For2her expertise and commitment to all her buyers and I offerreputation give my throughout overseas clients peace of mind, particuemail her at andrea@ email MollyCareyTeam@Gmail.com, sellers, Molly has earned a terrific larly during this time of COVID when they aren’t able https://www.pointonrealty.com/?utm_source=Pointon%20Rea

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Beyond Cleaning and Decluttering: What Improvement Expenses Make the Most Sense?

Decluttering open spaces, emptying cabinets and drawers and removing knick-knacks might seem like obvious – and free – ways to improve a home’s presentability. Unfortunately, however, not all sellers or agents are willing to do much more than decluttering and cleaning.

Think of the listing as a reflection on yourself. If you didn’t comb your hair, shine your shoes, dress 4

neatly and drive a clean car, people would think you don’t care about yourself. They may wonder, “If he doesn’t care about how he presents himself, how is he going to present my house?” Likewise, not prepare a house for its most beautiful presentation might cast doubt on how the overall marketing will go. And, while not all changes will be immediately noticeable, chances are that what isn’t changed will be noticed.

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Ashley Aguilera, REALTOR®, broker and owner of The Aguilera Team in California’s Murrieta Valley and Temecula, says that after every consultation, her team formulates a game-plan. “We want to set their property apart from everything else on the market, but also fall within the comfort zone of the seller’s lifestyle,” she says. Changes may run the gamut from minor repairs and moving furniture for better flow, to adding accent pieces to harmonize the home’s look or create a “wow” factor before professional photography.

Many agents recommend conducting a professional inspection prior to listing; some will even hire the inspector at their own expense. Of course, any necessary repairs found during inspection and not repaired before listing must be formally disclosed. But wouldn’t it be nice to have no surprises during the buyer’s formal inspection?

In general, some improvements are required, others are low-cost and others pay for themselves

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with lower time on the market, competing offers or higher sale price.

Landscaping & Exterior First impressions begin outside. Be sure to mow and edge the lawn regularly; prune back overgrown trees and hedges; hire a professional to repair uneven pavement (especially if it’s a hazard); remove or replace dying annuals; and clean or repair porches or railings. Are there dry or dead patches of lawn? An inexpensive repair to the irrigation system might be the solution.

While painting an entire house can be extreme, a wise investment is to paint trim, porches, steps or railings that may look tired or have too many colors; choosing a single, neutral color for trim can create a bright, cohesive look. Finally, check the roof, gutters and windows, looking for spots to caulk, shingles to replace, or debris to remove.

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Paint is extremely important if the home has faded or dirty walls, holes or chips on paint or plaster. If an entire paint job is not feasible, at least consider cleaning repairing the obvious and adding a fresh coat of semi-gloss to baseboards, moldings, windowsills, doors, banisters balustrades and built-ins. Don’t overlook the ceilings!

A long-ago leak from a second-floor bathroom may have been completely repaired and moisture abated, but a patched-up ceiling is a red-flag.

Kitchens and baths

Walls, carpets, ceilings and trim Next, it’s time for agent and seller to open up to one another about the interior. Janelle Holte, who leads Seller’s Edge Home Team in the Minneapolis/St. Paul area, loves walking into a home knowing that her team will be the driving force behind selling it.

“I like seeing how owners took care of it and raised their family in it,” she says. “But I won’t sugar-coat anything, so I tell them not to shoot the messenger!” She gives it to them straight, explaining what needs to be done to stage it to present well from a buyer’s perspective.

Those changes often include repainting at least the primarily living areas and replacing carpet, especially worn carpet or carpet that has faded or stained beyond what professional carpet cleaning could remedy. Sometimes, all that’s needed is professional carpet stretching to remove any buckling prior to cleaning.

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Most agents agree that the easiest costs to recoup in home improvements prior to selling are those spent in bathroom and kitchen updates. Complete remodels are unwise; you can’t anticipate the style preferences of their buyer. But refinishing, touching-ug up or painting cabinets can create a great impact, while also forcing the seller to remove unwanted or overstocked items from cabinets and drawers. Don’t forget the cabinet pulls – shiny, new nobs look nice.

Lee Ritchie of Ritchie Realty Group in Columbus, Ohio, gives a reminder to discuss any and all issues up front. “People need to be able rely on the professional who’s presenting, pricing and marketing their home,” she says. An honest and diligent agent will be an open book about the current market conditions, the quality of comparable listings and the potential return-on-investment for improvements.

Some agents, like Debra Dobbs of @properties in Chicago, even roll up their sleeves to help with decluttering and repairs. While not at all required or expected, doing so sure lets sellers see the investment their agent is willing to make for them.

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MICHELLE ATHENS Top Agent Magazine

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As a lifelong resident of South Florida, Top Agent Michelle Athens has in-depth knowledge of the local market and the ability to negotiate the best deal for her clients, which is her favorite part of the job.

Michelle Athens was born with the real estate gene. Coming from a long line of real estate agents, she knew she would join the family tradition and one day become a REALTORÂŽ. She currently works with a trusted assistant and serves clients throughout South Florida.

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As a lifelong resident of South Florida, Michelle has in-depth knowledge of the local market and the ability to negotiate the best deal for her clients, which is her favorite part of the job. “One of the things that keeps me motivated in this business is the negotiation aspect. There’s always Top Agent Magazine

some type of challenge on how to get the best deal, and when I win those negotiations that is one of the best feelings ever.

That’s what keeps the whole job fresh,” she says. And her drive to be the best agent for her clients inspired her to earn the Certified Real Estate Negotiation Specialist designation as well as a Sellers Representative Specialist Designation.

Being client-focused is crucial for Michelle as she always strives to give the people she works with personal attention Top Agent Magazine

throughout the entire transaction process.

Her level of dedication helped her amass a large percentage of repeat and referral business. “What I’ve learned over the years is that real estate is based on relationships, and I genuinely enjoy building relationships with people. It’s always fun to make new friends.” In order to stay in touch with past clients she sends out handwritten cards for their home purchase anniversary, special holidays and checks in on them through social media and phone calls.

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“One of the things that keeps me motivated in this business is the negotiation aspect.

There’s always some type of challenge on how to get the best deal, and when I win those negotiations that is one of the best feelings ever.

That’s what keeps the whole job fresh.”

Michelle also uses social media sites such as Facebook and Instagram for her marketing needs.

But she believes nothing beats a successful open house. And her numbers reflect her work ethic, as just last year she sold $5 million in volume. But if you ask Michelle, it’s not the numbers that she prioritizes. “I’ve had a lot of clients tell me they feel I’m trust worthy. I’d rather make less money on a deal by being honest.

The relationship with my client is a lot more valuable to me than the commission. It keeps me focused on always doing what’s best for my clients.”

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In her off time Michelle loves to go camping with her family. Outside of work she is involved with her church, has hosted bible studies and taught a bible study class to kids. Her moral values extend to her business philosophy, which consists of always doing the right thing. “I keep Top Agent Magazine

in mind that God is my ultimate provider, so as long as I keep doing what is right, and what’s honest, then more business will keep coming my way. I’ve worked with that philosophy for the last 15 years and I’ve never had a problem staying busy.”

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Even though the COVID-19 pandemic has been a detrimental factor for most businesses, Michelle has done her best to find positives in all the chaos, and figure out ways to do business more efficiently and effectively. Going forward her focus continues to be her

clients. “I’m currently enjoying this aspect of working with my clients oneon-one. It’s always tempting to build a team, but at the moment I’m just focused on meeting my own standards and giving my clients the highest level of service.”

For more information about Michelle Athens email happyhomebroker@gmail.com, or call (954) 609–1120 Copyright Top Agent Magazine 12

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3 Mental Tricks That Will Take Your Business to the Next Level It’s no secret that running a successful business requires careful planning and a tireless work ethic. Beyond those obvious ideals, it also takes the right mindset in order to capitalize on professional opportunity. In the world of real estate and mortgage lending, mental fortitude is a major component to reaching the next Top Agent Magazine

level and achieving longevity in a sector that requires so much self-discipline. With that in mind, we’ve compiled a few key mental tricks you can employ to reinvigorate your working philosophy. Incorporate these techniques into your daily mindfulness routine and your business will surely benefit.

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Visualization helps you work efficiently and keep your cool.

This may sound like one of the oldest tricks in the book, but there’s a reason why Olympic athletes and those serving in first-responder positions use visualization as a time-honored mental technique. Not only does visualizing your daily tasks help you organize your mind, but it amps up your ability to focus on what’s important. Visualization also helps reduce stress in the moment, since you’ve already created a mental expectation of the task ahead. Whether you’re preparing for a negotiation or a pitch to new a client—visualization primes your brain and affords you an extra sense of control as you tackle your day.

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Distill concepts into their simplest terms for ultimate understanding.

As an agent or loan officer, you’re likely juggling numerous clients and commitments on any given day. That’s why it helps to distill your responsibilities in clear, definitive terms. Let’s say you have a meeting set with a client to outline a marketing approach for their property. You may understand the broad strokes, but beforehand, try verbalizing the exact takeaways you’d like to impart to your client.

This may seem obvious, but one of the best ways to clarify your communication and ensure your com-

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plete understanding of a subject is to explain it aloud in its simplest terms. This crystallizes your main point and can come in handy if you drift off-topic or need to double-down on your message.

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Accept that mistakes will be made.

While it’s natural to fear failure, sometimes the dread of making an error can overwhelm your ability to perform. As the saying goes: don’t let the fear of striking out keep you from playing the game.

If you accept in advance that set-backs will occur, challenges will come, and things won’t always go accordingly to plan—you’ll be less confounded when hurdles do arise. What matters is keeping an even keel as you sort through unexpected delays or mishaps. Accepting that mistakes will happen allows you to shift your focus towards a solution or contingency plan. In other words, don’t spend your energy trying to achieve perfection. Aim high and work hard, but be in touch with reality: upsets are bound to occur. Accept this and you’ll be ready when they do.

The path to lasting success is ongoing, and there are bound to be challenges along the way. It takes mental fortitude to make it to the top, so keep these tricks in mind as you continue to grow as a person and a professional. Seeing situations in a new light can make all the difference as you adapt, evolve, and take your business to the next level.

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MOLLY CAREY For Molly Carey, service is a way of life.

After graduating from Emory University, she spent eight years as a critical care nurse in Washington DC. In 1984, she decided to delve into real estate, noting how the industry appealed to her entrepreneurial spirit and compassion for helping others— and the rest is history.

Today, Molly leads the Molly Carey Team through RE/MAX Select Professionals, where she specializes in selling Luxury Real Estate in Central and Northeast Florida. A Florida native with more than 36 years of professional real estate experience, she has streamlined a process to meet the needs of any buyer or seller. “Excellence is our standard of service,” she says. “No matter what, we will do what it takes to make sure our clients are satisfied and secure throughout the transaction.”

When listing a home, Molly offers a blend of cutting edge techniques. After helping her clients prepare their house, she shares it over a series of targeted digital and social media campaigns. Meanwhile, she utilizes RE/ MAX’s resources, MLS partners and her professional connections to drive even more attention to a property.

Molly doesn’t just list a home, she invests substantially in her creative marketing strategies.

Elsewhere, Molly is just as attentive when assisting her buyers. By leaning on her decades of experience and lifelong understanding of the Florida marketplace, she guides her clients to savvy decisions on their purchase.

Alongside her highly experienced team, she provides the depth of knowledge and attention to detail needed to navigate even the trickiest transaction. “We understand the process inside and out,” she says. “From our negotiation skills to our contract writing, my team and I are able to anticipate problems before they occur and address them well in advance.”

For her expertise and commitment to all her buyers and sellers, Molly has earned a terrific reputation throughout Florida, with the vast majority of her transactions coming Top Agent Magazine

from either repeat clients or referrals. The key to her success? “Integrity,” she says.

“The best thing we can do for a client is tell them the facts and the truth and let them make a decision that they feel is in their best interests.”

Outside of her career, Molly is tremendously active in her community. A supporter of local hospitals, she contributes to the 2020 Foundation and Habitat for Humanity.

Meanwhile, she serves on the Dean’s Advisory Board at Emory University, is active in her local homeowner’s association and is on the membership committee for its club. When she’s not assisting clients or giving back, she can be found traveling, relaxing on the beach or playing golf at one of the Hammock Dunes Club and Hammock Beach Club championship golf courses.

Going forward, Molly has strong plans for the future. As she continues to adjust her business with changing times, she looks forward to the opportunities and new connections that await her on the Florida waterfront. “We’re going to keep working hard to continue to excel in our profession,” she says. “My team and I have strategies in place to help any buyer or seller. At the end of the day, our goal is to help people achieve their dreams—whatever those dreams may be.”

To learn more about Molly Carey please call (386) 986-0389, email MollyCareyTeam@Gmail.com, or visit MollyCareyTeam.com www.

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Laughs!

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By the Numbers:

Understanding the True Value of Square Footage Measuring the square footage of a property may seem like an objective and straightforward task, but you’d be surprised at how many agents and homebuyers misunderstand this pivotal figure.

True square footage provides homebuyers a concrete understanding of their prospective domain, but here’s the problem: the rules to determine a home’s square footage are not always uniform across the board. What’s more, much of 18

a home’s value is determined by its size, so accuracy is certainly important. While many real estate agents have their own systems for determining or confirming a home’s true square footage, it doesn’t hurt to update your practices and become an expert on the subject. After all, you may learn a few techniques that could add value to a listing, or better prepare you in guiding house-hunters on the lookout.

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1. Do your due diligence Most towns and cities have a local records department where floorplans and blueprints are kept on file. It’s worth noting that these records don’t typically include any subsequent additions or remodels on a property, but they still give archive hunters a legal baseline when outlining a property’s square footage. Oftentimes, a straightforward online search of a city or county’s records office can pull the information necessary, or else agents can poke around in person to uncover informative blueprints at the records office. Either way, access to original blueprints or floorplans is a great tool for determining livable square footage. As a bonus,

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original blueprints and floorplans—especially in historic properties—can be intriguing visual aids for prospective buyers, as well.

2. Know the rules While there aren’t universal standards when it comes to measuring square footage, there are general guidelines that can help determine square footage in an authentic way. Per the American National Standards Institute (ANSI), here are the official recommendations for measuring a home’s real square footage: n

Called “below grade spaces,” basements and sunrooms beyond a home’s typical

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living quarters do not count toward a home’s true square footage. According to ANSI, even big draws like finished basements don’t count toward a property’s Gross Living Area. Of course, even below grade spaces have their own desirable value and should be outlined as such on listings. n

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Did you know the space inside closets and on stairways counts toward a home’s square footage? Even if these areas are relatively small, they still add to a property’s calculable square footage.

When recording square footage, ANSI actually suggests performing measurements from a property’s exterior—though this method does not account for the

thickness of exterior walls, which could skew square footage numbers. n

Just like below grade spaces, a garage, a pool house, or even a guest house should not be included in a property’s Gross Living Area. The rationale at work here is this: if you must go outside to access additional living areas, then they are beyond the square footage scope of the primary dwelling and should not be included in a home’s Gross Living Area.

3. Double-check by doing the dirty work Buyers and sellers have or will make a sizable investment in a property, so isn’t it fair to double-check all the relevant facts and figures

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when it comes to true square footage? If you want to take on the endeavor yourself, here are a few helpful steps to take. n

First, you’ll need a few things to get started, including a tape measure that can measure at least 100 ft., graph paper, and a pencil.

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Next, choose a room to start measuring wall-by-wall. Measure Wall 1, then proceed to assign each square on the gridded paper a corresponding measurement, rounding to the nearest tenth of a foot for the sake of clarity.

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From there, draw out the wall you measured and measure the remaining walls in the

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room. Once you’ve completed the room’s measurements, multiply the room’s length and width to determine its square footage. n

As you go measure throughout the home, using your own system to scale, you will construct a failsafe floorplan.

Mastering your craft is everything, and the real estate industry is no different. Every now and again, it’s worthwhile to update your well of information, take matters into your own hands, and continue to innovate with the industry. While square footage may not seem like the juiciest starting off point for such a venture, never forget: mastery of technical knowledge is a sure sign of expertise.

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Creative Ways to Say Thank You

Most top real estate agents find ways to welcome their clients to their new home. A common theme is a bottle of wine and some wine glasses for that first post-threshold toast, or a bouquet of flowers to brighten up that empty living space until the furniture arrives.

But are you truly being as creative as you can with your appreciation? Here are some innovative gift ideas that will truly keep you front of mind with your valued customers and assure their gratitude and repeat business, not to mention a slew of referrals.

1. How about a streaming video device, like a Roku

or Amazon Fire Stick? There’s a good chance your clients will not have their cable service up and running for a few days, and this is an excellent way for them to enjoy their television before they get that connection going. Bundle it up in a basket with some DVD’s for the kids, and don’t forget all necessary cables.

2. Matching bathrobes and Bath kits: Fleece or ter-

rycloth bathrobes and a basket filled with highend his and her body scrubs, bubble bath and other luxurious pampering items can make the first night in a new home feel like a check-in at a fabulous resort and make the memory of that first night one to cherish. Again, don’t forget the kids!

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3. Arrange a catered meal from a local vendor. As-

certain in advance dietary preferences and restrictions, and have a wonderful, healthy meal delivered on move-in night. To complete the magic, provide brand new plates, silverware and glassware to serve it all on.

4. For homes with swimming pools or Jacuzzis, a

stack of fluffy pool towels is always appreciated and will be used by family and friends for years to come. Additionally, acrylic stemware for celebrating safely can be provided alongside them.

5. If it’s winter time and the home has a fireplace, make sure there’s plenty of wood to burn. Some fireplace accessories and a log holder will certainly make your clients appreciate you on every chilly night to come.

So when it comes to gifting your buyers, the trick is to be creative. A bottle of wine lasts one night, and the flowers wilt in a few days. Try coming up with something a little more creative that will remain with your clients in their day-to-day lives and remind them of you consistently. The little bit extra you spend to show your gratitude can reap huge dividends when it comes time for your client to purchase a second home or refer a friend.

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ANDREA POINTON Originally from Brazil, Andrea Pointon began her professional career in the U.S. working with international students.

“When I was tasked with finding housing for 200 students, instead of going to another real estate agent, I decided it would be best for me to get my license so I could help them myself,” she recalls. She found the work to be so rewarding, she decided to practice full time.

She now runs Pointon Realty in Orlando, Florida, mostly catering to international clients, and reports that her business is 65% repeat and referral clientele.

“Honesty, dedication, and simplicity are the factors that help me find new people as well as keep clients coming back,” she notes.

It’s not surprising that Andrea receives stellar reviews for her esteemed work ethic. One client recently wrote: “Andrea made our first time selling our home an easy and friendly experience. When needed, she was quick to guide us where to go! I would definitely recommend her and look forward to working with her in the future.”

“I have the privilege of assisting families on achieving their dreams by finding them the perfect home,” she says. “I work with my clients throughout the process, whether it’s for a new home, an investment, or if they are new to Orlando or this country. Because international clients have different customs and ways of handling their business, we always conduct ourselves with the utmost professionalism.”

Because many of her clients come from other countries, Andrea takes on more than just the real estate transaction. “I offer total guidance, from opening accounts to documentation to any other issues or questions that appear along the way,” she says. “The extensive services I offer give my overseas clients peace of mind, particularly during this time of COVID when they aren’t able to travel here themselves.”

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Andrea markets her listings on a variety of platforms, including all of the top real estate sites and on social media. “I also have YouTube channel that’s proven to be very popular with my clients,” she says.

What continues to drive Andrea is seeing her clients happy and satisfied. “I make it my mission to provide my clients with the best service, so they can realize the American dream of home ownership,” she states. “Seeing them happy is the ultimate pay-off.”

Residing in Orlando since 2000, Andrea loves spending time with her husband and two children. “We enjoy doing everything together, and our family time is very important to me,” she says.

As for the future, Andrea hopes to expand her team and business as well as to continue to educate herself so she can better provide excellent service.

“We already added a property management component, so we can assist our clients, who are not based locally, with overseeing their local properties,” she says. “This not only adds value to our business but gives my clients more security.”

To learn more about Andrea Pointon, email her at andrea@pointonrealty.com, https://www.pointonrealty.com/?utm_source=Pointon%20Realty&utm_medium=email&utm_campaign=Signature or visit her here, or call (407) 865-1569 23 Copyright Top Agent Magazine

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