CHICAGO 6-20-22

CHICAGO EDITION

5

REASONS WHY YOU NEED A MENTOR

IS STARTING A TEAM THE RIGHT SOLUTION FOR YOUR BUSINESS? FEATURED AGENTS

AGNES KAKAREKO BRIANA LESTER CHRISTY CALLAHAN DEAN BENEVICE DEBBIE GLICKMAN GALYA GEORGIEVA ISRAEL DOMINGUEZ JANET VILCHEZ JULIA NICOLL LAURIE FIELD LESLIE MAGUIRE LISA ASHER MEGAN LIVATINO RAECHEL LANGENBACH REGINA RUEDA

COVER STORY

9 THINGS THE BEST LEADERS NEVER SAY

DANIELLE KLAUSING

NATIONWIDECHICAGO & INTERNATIONAL EDITION EDITION

Area Specialist AGNES KAKAREKO

CHRISTY CALLAHAN

BRIANA LESTER

Born and raised in Chicago, Illinois, As much as she enjoys working indeChristy Callahan feels grateful to call them “I th After twelve years as a stay-at-home mom Agnes markets her listings through social “I take people from Chicago Briana Lester combines the intimate pendently, Briana has aspirations of 7 17 18 21 move them out to the Chicago her hometown.

Growing up and underst I helping her husband to build his and electrician media channels, hosting open houses, burbs, and I also take knowledge people of a local with the drive scaling her business, and one day owning insending the suburbs, she was as surrounded by able to the burbsto and move business, Agnes Kakareko wasfromready out postcards well as utilizing and passion of an up-and-coming her own brokerage. Her lofty goals are d them into the city,” Top Agent ® idyllic streets and a tight knit commuhome b re-enter the workforce. She gotDanielle started in online real estate sites.

She credits the REALTOR .

When asked about the fueled by the simple joys and unpredictKlausing explains. have a very well-rounded start of her career, she nity. immediately ability So when decided become a of her work: “Honestly I enjoy the clientW o real estate six years ago at her “Iknowledge husband’s company sheshe works with,toBaird Warner, of different areas, reflects on her mother, who “owned a different encounters and experiences that locations, and school districts suggestion and has been happily building withestate providing marketing real agent,high-quality she knew she would retheir ne S few properties throughout the years. I you have day to day. You meet all types in Chicagoland.” her business ever since. It’s a career path just saw her, as a single mother, sources including eblast and sent downout to focus on the NorthanShore an over naviof area people: no transaction is the same. I it Danielle Klausing honed her customer that makes the most of Agnes’ love of workagents to share new listings.

Agnes works town.

“We live near Lake Michigan, gating that whole system, and with her like the spontaneity of it, you know, not service skills in event planning before disher passion for real estate. “When a house built from the ground up our access ing with people and also allows covering her helpto purchasegetting with professional photographers andknowing vid- what the next day brings. And and love to magnificent Whenlo my fatherto was looking a home, of ours, his REALTOR was a family friend … it kind of intrigued me, and eventualso just making people happy.” support DANIELLE her family. The generaland construceographers to create beautifully-designed KLAUSING AGNES KAKAREKO BRIANA LESTER CHRISTY CALLAHAN it really interested me,” Danielle recalls. beaches,” she explains.

“Chicagoland that pas DEBBIE GLICKMAN is I would get “I realized that as a REALTOR ally I decided to get my license and actually become GALYA GEORGIEVA to meet newworkpeople and do something diftionDEAN knowledgeBENEVICE Agnes gained while marketing materials that show her listings has amazing schools, and the beauty of ing face ferent every day.” Danielle started her real a broker.”

When she’s not busy tackling Chicago’s vibrant real estate career 6 years ago, and ever since m Debbie Glickman is firsta started inasset real estate also thoroughly enjoys withscene, firsting with her husband specialthen that allows in theestate, best possible light.

Sheworking currently sells up to volunteers she has forged a unique path helping her You don’t to talk to Candice Kin estate Briana herhave timehusband to support the area really attracts allU.S. types of people.”

Many who and I purcha worked When Galya started in real Local organizations, parks and Whether you are clients across the Chicagoland area achieve year, al estate throughout the with activities ranging A Combat Veteran of the Marine after th afterthe following natural curiosity for the time homebuyers, and they tend to stick their real estate dreams. to assess state ofherthe property and provide insight $5 million annually.

Her position as a solo agent at RE/MAX NEXT helps the city where she works and lives, for herself and her 22 26 o it was after being taken25 under schools maketoit arealize great29 place to makes long what he move here never leave, as the area’s charmvery and amenicondo in River North. unity. He from an annual pet parade, to Octoberfest, industry. After a conversation with a realtor around long after the transaction, becoming was born and raised inher the northpredict andthat exceed thewith needsdeep of each andinevery clients; butcommore importantly, her two young daugh-or are rental property, a se Corps ties the Chicago during home inspections. AgnesDanielle works aswing a andsolo agent by realtor she had raise afor family. west suburbs of Chicago, she andthe her ties are unmatched.

Christy finds it incredibly rewarding ful“Pitch we were to ins, haveall Ch of the Realtors in friend and a matter of choice later, Debbie lifelong friends. fewwell factors ters. that differenhusband,to a Chicago firefighter, live in the outhwest the National Night Out, night dedifr individual client: “I amake sure that they AAgnes are She recently participated inbest Chicago’s In the country DANIELLE but hasgotrecently hired an assistant her create When she’s not working, enjoys spending time used in her own transactions.

In city. Withto muchhelp of her sphere of influence munity, Israel Dominguez has always fied in licensed and today services the North informed tiate Debbie from competitors include her or even a first time home to assist her clients in their real estate dreams.

Having above and beyond at ev warmth and quickness to laugh puts y still in the suburbs, Danielle is in a unique on every step of the transaction so that they For The Parks,” a citywide cleaning effort on behalf nd spent cated to supporting first responders.

KLAUSING flourishes by using serve clients inmaintain both locales.

2008, she“I gota her with license an impeccable customer experience and herand husband, biking and reading.

She’s also ac- The Team si ® Shore of Chicago, working forposition theto biggest commitment tolife go above and beyond for her are not wondering about anything.

I pretty much take ofand the Chicago Association of REALTORS and the been drawn to a of service.

His paranythin spent years as an investor property flipper, she uses our unit in record time. ease immediately, and the enthusiasm ing ashealthy a and Baird &off Warner sponsored West End the considering same formula that founder set as a solo agent.it Now, she in most reputable in Chicago. clients.

For example, she doesn’t justParks put balance betweenbrokerage career and family. inthe supporting athletics through her kids’ schools on the stress oftive all, so that they can enjoy the proChicago Foundation.

Currently, Briana is purchasing eager her well-honed skills to help buyers and sellers reach professional, efficient a id ents came to the United States back in ents in has for helping her clients shines thr Galya has been using from the finds herself taking the role of nstructor. Previous to the career transition,Arts Festival last year, a free commuDebbie a lockbox on a property and hopes it sells. cess.” Beyond from caringtae for kwon her client’s needs, to step away from the of the big city: she and her do tofinancial football, and has participated as bustleor Connecticut you are g their goals. attitude.

She made an o start of her career success is mentor as she forms a close-knit worked for a large advertising agency in a Instead, she or Susan accompanies all of the e backAn to agent with Baird Warner based nity event featuring mediums such asof as value the matter-of-fact Briana pridesart on going out herthey way raised longsponsorship daughters are excitedly planning also their next hard earned, the 1980s, their family its ico p in Arlington aherself volunteer as where well through and ad- You’ll based on the trust of built with thefelt well rep high-level position in account management. showings to her listings. team of trusted colleagues under fun.

We after closing, sharingphotography, “monthly emails, news blasts, long overdue vacation!which o family ceramics, glass, painting, talk to REO specialist An she discusses her profession.

Heights, Illinois, Agnes currently serves the surroundvertising.

Her future plans are to continue her career from her humble beginnings and eventually and ple Today, Debbie uses her marketing and team community theirdid. clients.

W her own wing. out Thatpostcards wasn’t [sending] … along with personalized Christy’s unique strategiesowning and tenacity often lead toand she I cannot recom th. Upon jewelry.

Dean’s team ing northwest she is also a for resas a also solovolunteers real estate agent, enjoying her leadershipChicago expertisesuburbs to growwhere her and thriving Additionally, sheaworks with her clients to own The“The team is well aware that regoriginal goal at all.

It’s difficult gifts their anniversaries.”

Despite being relative thing I love most realized the American Dream of homeDEAN BENEVICE DEBBIE GALYA GEORGIEVA ISRAEL DOMINGUEZ “There really isn’t much difference her bringing inabout multiple offers for sellers’ homes, absolutely work withbet ha lo y, Dean serve drinks at GLICKMAN Endless Fest real estate business in and the Chicagoland area. educate herself theirquality property sheher ident. With a 90% repeat referraltorate, devotion business and the flexibility and ofso life itclients proular and repeat know they can trust them with the newcomer on the realSummer estate scene, her client centered, toit’s trust people with your business, but she ended up ownership.

Israel had a“keep chance to obSince d selling within two to ten days asking agents when it all comes to the She considers herselfrelationships the team’s and quartercan successfully with potenmeeting kinds ofresource great ll in love donates all their tipsAgnes to frequently ahelped charity detail driven approach has her build acommunicate base biggest investment ofabove their lives.

This trust level is now to building good client that Agnes sees vides. says she wants to doing what I do assembling a of team of close friends and she is thrilled toof thC Bobbi back, where she manages buyers, of sellers, attorneys, and tial buyers.

When working with buyers, she considers Carlos Ortiz is one of those people you repeat customers. price!

She does everything possible to increase a propDuring her free time, serve this process firsthand while coming earned choice. can offer,” Candice explains.

“So it c into commercial deals as they spread their real estate journey by her side.meansextending as a key to her success. She genuinely continue enjoys her helpbecause I with lovethem it” and that helping as many satisfaction Iisget from hel in 1977 lenders towards the successful closing of a deal. While it them like a “family member” and always herself, es reach. formula thatdown does change by day marerty’s value and appeal.

“Iasks go The over a detailed outline ofday you arts scene. passio meet helping people is“I’m second to who think will work ha ing people, loves to see them happy and excited, and people as possible along the way. of age alongside his nine siblings, ignitout his was a genuine interest that brought Debbie to the industry, “If why this were myreturn: brotherBriana or one cares of myas kids, would I want for whom where It’s easy to see clients Thefree othertime, members of Team Georgieva eachto bring their keting.

Staying on top of trends and keeping an eye on and save money,” Antho what needs be enhanced before the property is listed,” important for me to kee he indusIn his Dean enjoys bonding CONTENTS provides and “The support through what can be a neighborhoods forimpulse you.” v she empathy acknowledges, players are a little different from them to his buy this house?”

Debbie’s main pointin of the differmuch about and people as she does nature—an he gets to exercise ing long standing interest real his rap my per own unique talents and expertise toof real estate, supportwhat works,I’ve the team manages staying inful contact with , serving his 14-month-old son, “One she explains.

“Iflistings, Ibuyers can’tand dosellers what myself, way both financiall what I used to By do, but it is a lot morewith fulfilling for me than isprompted her communication with and outlinedwork stressful process. understanding thating everyone is in aence about houses.

When to my discuss her with a lot of investo or brea each other powerhouse collaboration.

Radina mailings, Facebook and social marketing ensuring new titw estate industry. ents daily as a Realtor with Coldwell Banker working for an ad because I amneeds, helping responsiveness consistency.

“I tryof to make every cli-who canAnd mistake—no one an she people describes aher house inathe Edgewater lty in the favorite things to do is being dad.”

His then Ifamily haveneighborhood, a team contractors go inmake and noshe says. Throughout different and trying to agency listen to people’s DimovaAgnes comes from a real estate and client,” treats shelistings areAsrelevant and old clients are kept in the loop.

“Real with one of their most important investments.” ent feel like they are my only shares. a where “they have lots of mom and pop shops, lots of 23) HOW TO 35) HOW TO THROW 4) 5 TIPS TO MAKE them in the right position transactions andalmo $6.

Choice Properties. feel very lucky W sive knowledge the advisor San Diego background him with an affinity for harder than “I Candice.

You could add value, such as refinishing floors and adding a fresh age, @properties - to Chr becomes a of trusted and, surf often, a each friend toleft thepart client as thatof same family, supporting them since I result Debbie’s work ethic andgrocery commitment to clients, eateries in theof area within walking distance, his Justice upbringing. water, and Dean can often be found fishing or kayaking After his twin brother, David Dominguez, went on to he remains focused coat of on-trend paint color.”

Christy provides personal also host fun communi she’s been in the industry since she wa people she works with.

She’s also happy to be availIn 2021, Galya oversaw over 75 transactions.

The real with her financial background.

She’ll take each client wake up every day and have the opporOVERCOME YOUR EVENT NEW HIRES A her newest team member, be profitable.

On theAfter reta Debbie works alongside her success shines and the in 2021 she sold $10.5A mil-NETWORKING cl stores; her just family oriented.”

Shevividly, describes allure m estate industry a has part of ®who she is now, not al-based. attributes on one of Illinois’ many lakes.

He and his also though what could be a in stressful process with a her calming ableHe tobest her clientsof whenever they need her, even staging using own furniture, which been holidays.

When is a friend over thirty-five years, Susan Peterman. lionlaunch volume and twenty-four transactions.

Debbie keeps little things her mother, who was of theafter neighborhood by family citing the local tenants them-staging his own accomplished career asisasimply REALTOR , for there could beshe noth tunity to help someone find their dream Springs WORKPLACE FEARS THAT CAN YOUR LONG-LASTING SUCCESS use the knowledge c m just a business.

While she to willPUT help local charities andenjoys of demeanor.

Totev draws oneager the customer service Peterman level of experience working in Yuliya cus2022 in mind, to reach her goal $12MM d prompt communicaenjoy hiking and simply being in nature. selves, who say the best thing about living there is “theof selling business hours.has a high shown to greatly increase a home’s desirability. family and summ career began in people earnest in 2007and asthei she go Israel was inspired toteam pursue his own real estate license through home,” Carlos explains.

“It’s especially the PTA with any events she can, supporting her kids in experience to help clients find the dream home tailor fit tomer service and now works as her director of operations in the books and adding another member or two.

In Contact Briana Lester at 773-746-9116, diversity and just having that connection with their hiever, I go above and BUSINESS ON THE MAP ofagent Wiscon gained asNorthwoods an REO in as unlicensed assistant.

She got 44 he for and designer of all creative things. Because they primar- Detailed addition to heranalysis success, she stays helps involved in email the comsports endeavors, heran focus is on themy future of theis to their needs. market will keep her communities.”

Her hometown passion inheartfelt, 2020.

Sure enough, he their hasn’t looked back since. client searchin brianalester@remaxnext.com, rewarding when that person is a firstground in construction Dean’s plans for the future include building revenue and There are many ways to nurture client relationships.

When working with buyers, she practices the same thorily serve the North Shore ofGROWTH Chicago, they sell her properties munity, and her favorite activities includeteam. local She’s summer that,find working with her 20 clients pair her clients with just theway. rightKasia house in precisely going to make sure thatathey can be as mother suc- atuntil sellers informed every step of the ded14) BUSINESS 27) 8 TIPS ON fi solid home ahom rea linktr.ee/brianadlester.com or visit Today, Israel aMiec member of The David Dominguez tokeeping their dream et newAgnes homes, giving ranking in the top one percent of realtors inis ensuring takes the timeofeventually togreat get to know her clients’ special amidst a culture restaurants, exciting events, live events such Ravinia Festival attending all of the varoughness, theycessful understand step ofgrow theseeing In the next few years, homebuyer, their surprise the right spot. astime she isevery and help them while her icates herself to strong relationships, building a and network estate gC her talents to Georgia.

Today Candic USING DISRUPTIVE 39) IS STARTING HACK: ABSORB YOUR including children’s birthdays and anniversaries. uses days his home-buildthethestate. importantly, bewith thequickly face music venues, and beautyMore of Lake Michigan.

AtDean the ious arttofairs.

Team Realty of Chicago, where he assists clients through the process— ownclients, real and estate experience growing. of contacts to sellwants properties as possible. process andassupporting her leaving no one in the ing and delivering exc excitement we findProperties a houseRe 4 agentswhen with Virtual same time, close tofor thebirthdays hustle andand bustle sends cards, textsremain clientsShe insight into thethey ofand theemails community, “I want toothbeof that go-to person.”

He Chicagoland Copyright Top Agent Magazine Kasia dedicates herself to make her clients buying or dark.

Patient and education-oriented, shesurrounding guides them “It’s a privilege to wor throughout the area that and its “B THINKING TO A TEAM THE RIGHT CLIENTS' STRESS! Bobbi A graduate in commu clients all over the Atlanta Metro are downtown Chicago.

“People love to live here because it’s When Debbie isn’t working, she loves to exercise and is perfect forfind them.” er holidays and handwritten notes“It’s justnot to keep touch. sellinginhomes a pleasant and successful one. informed decisions. em more comfortable continues, always aboutexperience the numbers, it’s about and helps them make Once they am so grateful they tru Group, only thirty minutes to the city,” Debbie shares and highrefers to herselfThere, as an avid Peloton addict! In addition, suburbs. he has combined his outstanding comOutside his career, Gwinnett and Walton counties. Stat In so 2 SOLUTION FOR She helps bothIMPROVE buyers and sellersINNOVATION meet their real estate On Halloween, her entire family helpsPark, to deliver goodie Eastern building relationships.” lights her favorite enclave, Highland where she grew she enjoys spending timethat with her family, traveling, hika property suits theirskills needs, Christy negotiates to get Connecticut top notch real estate jou Springs To learn more about Agnes Kakarek, objectives.

Violeta Dikova is the newest member of the munication and leadership with his strong busihis community.

Hav million in sales volume, with around bags.19) She also visits clients’ homes to see how they’ve up andBUYERS lives today, enjoying all the features that make the ing, discoveringplease new restaurants, and listening toCarlos live fo AND YOUR BUSINESS? got into the industry in 2013, aft of Rea El P call 630-400-2702, with Violeta legal background extremely fromAgnelli referralshe orhar North such a desirable place to live.

As for future and goals, Debbie’s priority of is toany stay buyerbusiness decorated orShore remodeled after purchasing ateam. home.

It’s nohas amusic. ness acumen to ismeet thetopneeds or working seller.coming Marine Corps, thusiastically, keeping Dougla email agnes.kakareko@bairdwarner.com excited to start her career in real estate. an inandthe information restaurant industry.

He had been lo SELLERS: UNDERSTANDTHINGS growth mode, which includes adding to her team wonder that Agnes’ clients feel good with her and are31)in 9 with their marketin joy them Candice takes in helping them an listings.

He carefully For more about Christy Callah Department of Vete busines or visit Debbie loves the areas she represents and has built a continuing herAgnesKakareko.BairdWarner.com commitment to educating buyers, sellers, new challenge, but the wanted a career that to with her HOME again or send referrals her vw delivering highest quality of serv ts, in eager orderING towork provide THE BEST LEADERS 43) REASONS WHY As aclients unit,way.

Team Georgieva takesteam on the Chicagoland please 847-868-6822 or email christycallahan@at strong HOW repeat and referral network, assisting with andWhen fellow members.

Lastly,real shecall shares, “There is 5 the sp listing a property, Israel leverages in-house viceand members ingra bu the broker, uponthat y. He uses their LinkedIn, estate challenges, concentrating on the northwest suburbs them coming back. him to meet lots of people while continu second and third properties. “My clients are very enough business to go around for everyone. So I always “Client it INSPECTIONS ARE NEVER SAY NEED A MENTOR marketing experts at IThe DavidYOU Dominguez Team real estate.

Going fo time job with the broke Chicago.

It’s a prime market, thriving off it’s proximity loyal, and I am extremely grateful,” sheofshares.

Debbie try to help my colleagues whenever can.” ube to promote current I get th a valuable service, something he had enjo districts, to give histransportation clients anhubs added advantage. After worktransaction withintotheas reg “I helping approach every ifth NEGOTIATION TOOLSto the city, incredible school markets to the neighborgood opportunity wor busines hismarket, years in theshares hospitality industry.

He wa and businesses. area is more spread out than denser says Candice.

“If clients can’t To learn more about Debbie, emailThe debbieglickman@atproperties.com them fully prepare their home for the he nermy with a local VA es. His current volume hslo generat populated areas like Arlington Heights, allowing for bigand provide an invaluabl For more information, call 630-965-7328 Phone 310-734-1440 | Fax 310-734-1440 with the Realtor he worked with when pur I’ll be there for them no matter how year. When askedvisit whatatproperties.com/agents/7561/debbie-b-glickman or call 847-687-4332 it over a highly targeted blend of digital and social courses on the home and Iitth ger homes and larger plots that create a great sense of and email Galya@cbrealty.com hares, “I enjoy helping get, because if homebuyers. they’ve work home, who encouraged him todone looktheinto tors and I dbfe Phone 310-734-1440privacy | Faxwhile 310-734-1440 maintaining a friendly neighborhood feel. the way, them media campaigns.

Along he utilizes proven mag@topagentmagazine.com | www.topagentmagazine.com en my clients.” He always Copyright Top Agent Magazine in the financial position to be able mag@topagentmagazine.com | www.topagentmagazine.com agent himself.

He got his licenseIsrael and to ne Moreover, als resources like paid sponsorships to ensure a seamless looked back.” on clients and regularly Top Agent jobCopyright is to help themMagazine cross that finish li This to fa

ISRAEL DOMINGUEZ

®

®

Copyright Top Agent Magazine

www.

www.

www.

No portion of this issue may be reproduced in any manner whatsoever without priorto consent the publisher.

Topinterests.

Agent is published

by As Feature back.

“It’sMagazine been very rewarding.

My ex ness. his volume transaction catered eachofclient’s best in touch with Dean, callto619.929.2163. team. H PublicationsTo GA,get Inc. Although precautions are taken ensure the accuracy of published materials,Top Agent Magazine cannot be held responsible for the restaurant business taught me how Her relationship with clients doesn’ planning to start hisa agent email dean.benevice@bairdwarner.com, opinions expressed or facts supplied by its authors.To subscribe or change address, send inquiry to mag@topagentmagazine.com.

Published in the U.S. a Realt Anthony has been

er, is known for its freThe team hosts events 2

however.

Candice naturally W people andline, learn their particular needs.

It’ Elsewhere, Israel is just as attentive when assisting ing his elite standard Andbuil Bo or visit DeanBenevice.BairdWarner.com in both Massachusetts an ships with people, and many clients and is his buyers, drawing from his acute theAgent tion ofwhat real they’re estate is prh to knowledge understandofsomeone and Top Magazine friends by the end of the process.

“A years.

T he closed million Chicagoland area to uncover the in right investment for he$2 is more than in happ order totell serve them well.” uso Copyright Top Agent Magazine Chrissy them I’ll see them in a couple www.

their needs. In fact, he enjoys keeping in touch longover he$5 hasmillion cultivatedby in close

Area Specialist

LAURA EVANS

STACEY COULTHARD GROVE HOMES GROUP RACHEL HUDGINS LESLIE MAGUIRE LAURIE FIELD JULIA NICOLL I am trying to save the islandReal that way to get there is by boat.

“There are Field has mightSituated not have started inPaige show, I and tell them.

I want them toHorse know After growing in Newand Jersey expressing my op estate been part of accomplish this is by implementing isupof based in Marietta, The aspect American Quarter Association the northern edge beingLaurie a constant presence, both physels Empathetic and caring, Julia Nicoll for,atbut itRachel had oneHudgins aspect I was overlook30 33 34 37 68 Leslie Maguire graduated fromthe knowmost what we a the real60 estate for business but she After sure was I’m always working with them. They’re 59 Evans 64 63 Texas, love,”brought declares while bridges toough the island.

It’s aifand very Georgia, and does business all across excitin Grove’s decades.

Paige marketing strategies.

“We sp her skillsLaura as a social worker ingclients thatMaricopa ultimately could end up no becoming Arizona’s County, very well bond between an ically andforlife digitally, her know ng University of Colorado and to of the fit or not.”

As one made it.

Her mother sold real estate themoved captain the ship; my job is naviga- rider west side of the state.

She developed an ent, and eve into her career as a real estate agent.

She a major issue.

So, I took Julia’s advice graduated from theher University of the word amongst ourwasbrokerage w Chicago, where she worked as a buyer a great pleasu discussing her beloved Smith Island. peaceful existence.

I can ride my bike for more than 30 years, father was a tion.

They’re in charge.

And people tend of having the rightAnd resources the little town ofdecided Wickenburg thatGeorgia “whether it’sshe negotiating prices orreal ple interest estate a importance child, when ever and learns nt decided to enter this field after purchasing to heart and to take myas time in like for in Marshall Fields.

She and her husshe never mak in 1991,and decided to earn her weto have a listing,” Paige says. textile salesman, she majored in psyto that. I’m there help them and With less than 200 fulltime residents, around the whole place.” she used to ride with her uncle, a realtor, finds sellin her second house. “We knew we wouldrepairs; be choosing the in right home her. riding lifestyle.

She’s an atmany known worldwide for its to to band made thethanks move Chicago’s North In fact, of L whatever may come up siinlicense. college is and spent the first 10 support them.” realchology estate Although she took a the also advertise on expert hundreds offindin webs in Withand great becoming goodlov fri there for a long time, so I became absoWhen we finally found ‘the one’ our schools, asevents, he Shore made the1985. rounds showing houses.for her buyers. ing. She years of her professional career selling property many rodeo and has Smith Island is known as the last inhabAside from her work, Laura is passionprocess …

I treat them like they’re a ple to raise her children, shewas was intake professional photos, people, and make stunning scenery proximity to Lake lutely ferocious with our house hunt,” Julia break offer accepted, Julia wasand incredibly Rachel admired her uncle and his esp commercial airtime for Q101, a leading Laurie isbusiquite active in Highland Park, Michigan and Chicago, Leslie knew itbeing recent th c in the building industry for years. theherhome looksschools. its best.” made the county a the premier part of my family.

I will fight for them ep island says. “Ioff reallythe enjoyed it, and of eventually I volved helpful throughout inspection and ted shore Maryland, ateneedless about involved in Another the local Chicago radio station. particularly with children’s’ ness piqued her interest; to say, possibly was the perfect place to raise a family. thorough and prof “So I was always staying updated on wanted to become an agent so I could do closing process.”

She has been a past president of the Rachel obtained her license and has now ever made.

When it comes to her listings, Stacey destination for western-style to the best of my ability.” This isAs her thechildren gotcommunity. to older, she felt it was “I am involved in Shevirtually is also a won ocated onforChesapeake Bay. “I always loved trends,” sales and she I loved psyParent-Teachers Association (PTA) and this other people.” Today JuliaThe works island current market says.

After During anyand freestaging time, Paige and been working asifanyou agent forsellers 19GROUP years. in helping RACHEL HUDGINS timeAnd to pursue her passion for this area very sensitive to D t OKSANA BOGOTT STACEY COULTHARD LAURA EVANS AUSTIN LAPP GROVE HOMES on preparing their hom riders everywhere. part of her work that Janet most enjoys, ve JANET VILCHEZ JULIA LAURIE FIELD LESLIE MAGUIRE andNICOLL I loved the idea Julia of working continues to take an active roleon in the as a solo REALTOR serving northloves herBRENT community andagent. was active MAHAGAN CANDICE KING NATANEL MALKOUKIAN the widea“M ra s recognized worldwide bytheits famous everything that this island!” herchology kids were grown and she had remarstay active in to the community.

MEGAN LIVATINO by becoming an “The North Shore has happens always nent buying and selling hom LISA ASHER LANGENBACH with human emotion,” Laurie explained. community.

Moving she said west suburbs of Chicago. Much of and her she’s inRAECHEL ithas forenthusiast many years through the PTAtoatme,” her are a she horse looking to the contemporary buyer.

With the help grateful that found an he been really fascinating shedaughexplains.

“It’sforward, verystarted know herher stuff.

She understands involved w ried, Paige decided toone begin ininvestments, real year old the CDAWG Founda Rachel works with aofpartner –isher Austin Lapp hasand never been athe one-sizetrack to close around $12 million in “Purchasing a home is ofkids’ theagain biggest goals are as simple aswhen doing the best job that she can for multi-layered Smith Island Cake, She the manager of the Smith Island business comes from repeats referrals, schools.

She’s been part the Mount diverse.

Nothing is the same.

So a few friends market.

And her weekly newslett Top Agent Natanel Malkoukian – Managproblems have come up.”

She also stays manage ng for Having entered the world of real estate working directly with the lo estate agent with Drake Gardens.

She cares about keepenergy and derful assistants, she creates professional to move to the center of the action, you are going to asing your first resources Agnelli provides as one of the industry where her protective, maternal ter, Peyton Lamb, who just started inpromote estate.

Century 21, her about new which raises money for who a ifgetting not theabiggest, that people would make.

The ability her buyers and sellers continue toand grow the business. ato Glenview scores highnotcan’t Looking forJoining home with Raechel Livatinoasloves helping others.

She of knowledge collaborative agents both toscenic fits-all kind of Realtor.

Since his volume by the end ofpark.

2021, Austin Julia continually puts their needs first.

Understanding Prospect Downtown Merchants Association, where she 77 suggested Isales become an agent, I and earned my license andchildren comps.

I could recomme 78 71 72beautiful 75 Regina Rueda is a newly established Broker/ 38 41 42 45 ticipated in ®the and selling the community and just last official state dessert, and its Cultural Center, owns the island’s only ing Director of at Nest amongs inabundant touch through annual client appreciaerngone in 2019, Brent Mahagan is a caring to try to put together a fund January –New and aDevelopment buyer’s agent, Zach Fox.the field, to help them with process, well, as ais“I psychology on walkability, and it offers homes from Langenbach is like meeting a new best of the home and the surrounding property want to contact Realtor Stacey Coulthard. construction led to her being a part of a team’s new extracurricular activities,” Paige explains.

“So w never looked back.”

Prior to entering she instinct has led to such success. love how vital this transaction is in her clients’ lives, she helped plan events.

Julia an avid sports fan and loves license in 2013, he has seen people move about half of his business easoned investor, largest brokerages in the area enables nLisa her personal life and through her listings and togets find home matches for Ifrom charity with week, she and athat group picked up trash major wasinteractions always very appealing to me.”

“I New love what I do. have a expert. lot$3,000,000. of passion. hope my conThe team averages $10 to $13 million Seekers International in York – Ian isgiving a in tion events, or via on social y.

HerAsher $300,000 to “It’s really friend.

“Icreate work for my clients.

I don’t hadbusy already honed her skills as area She With a record-breaking year in m t goes above and beyond to® eliminate stress and an attending Cubs games.

During her free time, she enjoys home division.

Soon Paige became so that she always back to that, and I’m also aso board professional who goes out of his way the wrestling team that reshly caught seafood.

To Laura, it’s hair salon, she is a notary, an electoral to market the listing on the MLS, social m for many different reasons, and so knows repeat clients or referrals.

It’s a diverse helping people.

They’re kind of like your g a These q® with foster excitement and energy for selling real estate comes Realtor serving greater Chicagoland who fit work.

So, when someone close clients.

With such a hot market, she has . She’s around town as a ‘spring clean.’

Staying acvolunteered on numerous committees and commuters,” boards, to continue growing her busine annual sales, and their rate of repeat and venient for Raechel says. work for the sale,” she says.

“I’m accesebuyer, if youexperience. are him to spend more time generating new hardworking, intelligent real estate profesenjoyable traveling or relaxing with her friends and family. media.

Candice keeps all of her clients you at been encouraged her husband, David Grove, tomuch earn his ber of the 400real North Association REALTORS to provide his clients with the best serget new uniforms next yea So, you after 10 years inand radio, she became a including full time across to my clients,” Laurie said.

“A lot of“My my clients and hasofeven teamed up that market is only part of clientele, and Austin to the local the Winnetka Caucus Schools Parks brokerage, @properties dedicated estate websites.

She also rC Ative Maricopa County native who has spent of imply herherhome—and as loyal resjudge, very involved with her many gl babies: teach them, you have to eduherepresent“It’s justcaters aand super family-friendly area, sible going to see each other s,m is also24/7. important to Lisa she loves referral business is an astonishing 95%.

Rachel attrihallenged to find an knowledge outlet for relied heavily social media to make sional who has made aon rapid ascent inand his updated onWe’re the latest market developshe license.

It wasn’t long before Paige and Dave formed REALTOR become friends.

You do build real, genuine friendships in 2016 and, as she said, never looked Committee, Winnetka Park District Board, Winnetka Real Estate, is a phenomenal com n Massachusetts inventory for buyers.

Those resources are Christmas toy drive.

She vice.

With a knack for thinking outside his background, Brent sup very safe, very inviting.

It’s a really great often.

You’re going to call me with what clients need from their agent. farming community characterized by the butes this to the large sphere of influence both she and his servi first came to America when she was thirteen. d Old Town going for walks and bike rides in Albany “I have a big picture project management approach,” she Having been in the industry for nearly two decades, agents and potential buyers in she her sphere her ments life theher back of anewsletter.

Stacey is experienced living her cate them, make them feel comfortable, on dent, doing everything inon her church.

Inhis the rare event does chosen industry.

Natanel, who began that’s rewarding.” back.

Working solo buthorse, sharing marketing duties in and Parks Foundation Board, and more.

These experiences explains.

“They give the tool with monthly rough. it is noshe’s surprise that she turned to those connections.

Social media also Opportunities await Paige andthat Dave, as usthey pla Grove Homes Group.

Determined, highly American Legion chapte community to raise a family quite questions.

You’re going tohopes text me with Peyton possess, assuccess, welllarge asand their capacity for personalexplains.

“It’sto not specific to a certain house.

I’m really Julia to begin mentoring other agents.

“I really area’s Mennonite population, as and, agoing memberto of want Park and River Park with her husband Raúl the box and a determination to help enforcement and first resp com: W a boon for the investors he works with of set her up for she has now sold over $118 business.”

As each year passes, partnership with other agents in Engel & Volkers’ able network given her many years in the best life, combining her love of horses with her pasjourney in real estate in 2018, and currently and letfamily them know what toto expect … ew troup waywithin ing motorcycles, playin move their team to a larger location.

They wa and focused on service, Paige and Dave have led their honestly, to grow older as well.

There’s questions, and I’m going to be able power restore it to its previous glory. have free time, she likes to relax with areer into real estate where she could comes in handy for staying in touch with all about the family and their needs, and every is love when colleagues of mine reach out and have me izeddoes service and a estate casual and approachable demeanor. homes million in real since her start in 2000. never wanes.

“I’m doing this beH and their rescue dog, Matilda.

Chicago North Shore office, Laurie now almost Regina up in the Logan Square neigh“It didn’t take grew me long to realize that this well as to those seeking vacation Natanel Candice is always looking for ways toaalongside give others, buyers and sellers can always well.

Hegroup, recently started with her in the her works partner Michael Bethony, for everybody.” as asomething lifelong resident of the area. sion helping people find the right property to care answer all those questions for you.

And nthony LaThroughout Penna. course, but perhaps even so for peocontinue expanding their welcoming both team to close almost $75 million in real in 2021. different.”

Julia takes the time to getfor to know her buywalk them through contract or a problem they’re havthey have all these emotions, like ‘Oh Most ofestate their clients end upmore being “friends, family of doing it. It’s sofamily) rewarding to seefr 90 percent of her business in The Windy City’s northlp people. this transipast clients.

Additionally, Megan’s team alofRealty, so While serving as the manager of the family and friends. is a very emotional business,” Austin ona the Finger Lakes.

Themyself different needs Nathan back to her community.

One cause that ismore.” count on him to100 have their interHeroes where first I’m going to be percent honest with BRENT MAHAGAN NATANEL ers and sellers, determining what they are looking for ing.

So I’d love toLAPP teach Showing no signs of “Simply sensational service is what I pride on closed more than half dollars in CANDICE KING ANTHONY LA PENNA AUSTIN or–Park friends ofbillion friends,” and thus Rachel’s pracCARLOS ORTIZ and experienced people onprogram board. With her oldest ern suburbs, including her hometown offriends Highland forOn them.

She got her license inbest 2003, partnering with my God this is actually happening!’

ILANGENBACH was ly, Lisafound has average, Lisa does between $5-10 milabout this is ple shopping for a home to live in.

“My borhood and was not initially familiar with egan ajob fulfilling career that has been able to resume hosting in-person RYAN RAFFETTO explains.

“You have to be a good listener. of his clients are reflected in Austin’s and he LISA MEGAN LIVATINO RAECHEL REGINA RUEDA MARIE-FRANCE VACHON BOBBI PRICE Good public and private schools were part you.

I don’t play games.”

Raechel relates delivering to each and every one of my clients,” Leslie KAITLIN WHITCHER close to her heart is the nonprofit orgatween and outlining theASHER steps to get them there.

“I would say slowing down, Julia’s future looks bright.

“I am well ocal Cultural Center, Laura realized as well as Deerfield, Lake as Forest, Glencoe MALKOUKIAN tice2021 isand almost completely Rachel an interesti est in mind. with eXp Realty, ers dollars to volume in alone, andinthereference-based. pair are on children working in receive herride office, it’soffers aleisure family busi Serving the entire state thehas Century 21more. #1crashed Team and people lion each year inAffiliated volume.

She already Stacey still loves to in$1000 her time her mother for four years before the market Receiving thestrategies, client-nominated Chicago always let them know: it’s okay.

I’m going to be after a seeking. little bitI’ve of of of Raechel’s decision towhich raise her family in Glenview.

She very tocommunication. buyers relocating to the suburbs after years in the city. whatand everyone needs is being really thorough aware that my clients have awith wide range agents to ho always enjoyed meeting people and marketing include both In a market where many clients would like toexplains. sell but been “I love able client appreciation parties. nization she helped establish to ensure es we plans: “I think where Ia that people, the experience has given me a keen eye for track to hit more than one billion in 2022. and anyone who joins is treated just the same.

“Ev Georgia and based in Atlanta, those who work with he serves clients throughout Colorado closing costs from his comm Magazine Five Star Professional Award for eight alike large demand for amy real Through her love for the island, and her large projects lined up for 2022, inPrice began herafter real estate career When comes toyears marketing, Bobbi truly ®there sure to give back totrails theThe schools and theexposure. commu“I“I can relate to them because Iitbegan did this 15 ago when Marie-France Vachon her real estate way for optimum “Ibe.” alw speaking English; however, she learned the Andwas to feel they’re being ledsome well.

So ultimate choose from.

So when they choose me, Imakes consider itmany an are nervous about where they themselves will end up, Kaitlin Whitcher found her passion for think Premier Residential Broker and Founder the beginning of COVID-19. key local with family or friends.

M in 2007.

While the real estate business was down, lives. truly care about my clients,” he you through the process.” .”

Now, OR highly re hearing their personal stories anyway, and a heavy social media presence and print of my business to S a safe and equitable environment for all comes stay inblown touch with clients, Rachel swears herfamily. straight years, it’s past clear she isvolunteer going above and and clients feel throughout one here is part ofby the It’s been so rewar Grove Homes Group are away 86 6well.” luxury coming to market in“I Lincoln 85 81 82 nity with her work sponsorships of 89 campus lping them make red flags about ato property,” says Anthony. myunits kids were little,” she says. feel like ITo can just conLaurie is still working on her repeat business.

And Springs and the Eastern Plains. abeyond show of appreciation for 7.

“I wanted to get I’m intoRaffetto a cluding business sets herself apart.

“We do aher lot of print goal comfortable is that leading you Julia loves sharing absolute honor.

Iconsistently really love being part of their families real estate while she was working as a will m career 35 years ago, thanks to the encourHDR photography and Matterp of Real Estate at Pointe3 Real his marketing success is ensuring state professional who could advise fierce drive, Laura is positive that she with the place she has re Natanel began his career in real estate need his to achieve her buyers’ and sellers’ goals.

After decades friends are once and future clients.

She she began riding professionally again, competing as a I think taking the time to learn the why ad campaigns. patented “quarterly pop-bys,” which she undertakes left her previous “That means going to bat for them, students at academy she attended ardest tofun work a group together and watch everyone g by their guidance, and support throughout referral clientele is robust, especially after closing over events like runs.asShe spent six years as guild leader nect with my clients on acoaching different level.

Iin don’t treat her knowledge, providing hersays. clients with the advice during this major life moment.” knows the ins and outs Park and a very exciting project in South Loop.

Both n be a very stressful process.

BuyMegan’s reputation as a community leadI would be totally responsible for advertising and online advertising,” she language, found career stability in banking they do. real estate paralegal for law firms around and in the business, she has established a team of profesply wants to continue wo ofsell her father, who was ahelp commertours on each and every oneorofthro my Estate, Ryan Raffetto isagement a$15 prominent that all histo listings areof innovating and ony explains.

“I in “I can them steer clear homes during holidays, back school, or other important working for the highly reputable Ryan Serhant Team someone’s decision toasto buy or million sales thecircuit. last two years. with them various events, barrel racer on the rodeo She returned toPaige real high school. students come from visitors interested purchasing propercan about the changes she for the Women’s Club atat Our Lady ofriding Perpetual Help. hopes them iftransaction. it’s just ain professional transaction.

We become they need toismake educated decisions.

Throughout it“Those all within and succeed.” the “We are all in this together,” When she’s not tirelessly supporting her own clients, solo agent.

She and looking out for their interest 100 srformance, Albany Park a behind “subprojects expected launch the next 30-45 and I’d either make itare explains.

“I believe in advertising.

Even sionals toNew refer her clients tobring when they need assistance, people and making frien There are many oth ome is often the biggest investment er has enhanced her real estate career.

She the Seacoast of Hampshire.

“I loved them name in the Seattle real estate marleading the online platforms, especially cial real estate agent.

Marie-France got even rentals,” she says.

For certain As a former law enforcement official, moments throughout the year.

She drives to about 100at the legendary Nest Seekers International.

“My perMisericordia is an organization that aims to improve qualfriends through the process.” helps me serve better.

People will Austin has helped shape the community she keeps them updated and anticipates questions everywhere inin the world, and arrive with including mortgage brokers, real estate attorneys, explains.

“All of our team members work to benefit ors directly to put where the repair costs are prohibitive, eies ethnically days, sothem it’s safe totheir say that italso is crunch time for Lisa sends on holidays and other special occasi estate full time 2014, but has never lost her connecakof itthe onmost myclosing own,” Bobbi recalls. though very few people do print anymore, she seizes every opportunity to spend her free time rworks to date, on the island.

She obtained her license shortly after. to see.

“I want everyone to fall in love with this island percent.

But it means always tellfor seventeen years, and eventually became role in Natanel’s su diving into the paperwork and documents, feed “I think it’s definitely my service and communication. houses and drops off desserts orwith toys, and thisdisabilities. ket.

Appreciated for his personalized social media.

Another essential her license in 1987, and the rest isand history.

Marie-France willhis also invest in will States. ever make,” she says.

“I that every builds on connections she made aslife aThis co-founder and foritymore. of for people profound Raechel before they ask them. just don’t people waking inspectors, and helps transaction run Brent knows how look after others Brent started team, SOC spective myprint, mindset were always to go after new keep coming back tolove you if they know you care.” he150 serves ason aso member of oneeach of the local planning awant variety of needs. means aabout lot tothe me to United “We have at “I the moment.

That’s one of the best things the team asnever aItto whole.

We’re all extremely close and estate seemed like a good match, I’ve had good luck with I keep My sellers wonder how a showing went or what ® tion to the horse-riding scene, or the many wonderful unique approach undoubtedly contributes to her repuwith her husband, children, and parents (preferably asting a business would be his expert deeds and title searches,” Kaitlin recalls. keep n to succeed and but I can also connect them with the right mixes business with charity, hosting Misericordia smoothly and eliminates stress.

With around 80% of Raechel grew up in Chicago in a VIctorian home that approach, upbeat attitude, and drive for component in his recipe for success is up in the middle of the night, wondering about certain ing them the truth, helping them avoid Leading the Marie-France Vachon team, photography and pamphlets.

While many REALTORS and see the beauty and calmness that exists living here. work tirelessly to find their ost say development in the same way he did,” recalls Natanel. ifferent.

And love that Isales.” can have astressful career that mer Executive Director of Girls Play Sports.

In has 2014, inmake times.

Understanding how Homes—where his wife w boards inabusiness the Village of Penn Yan, and contributed gardens andIand excelareas she represents — Lisa isalways able to work onproperty projects come from a market variety of backgrounds.”

This results in I’m doing to their because Ishe let them sure they are well cared for.”

Inity loved houses I knew investing in it.”

Bobbi is also a interesting member her deriving from repeats and referrals, there tation as warm and friendly agent and, subsequently, fund-raising food trucks at open houses. seemed to be under construction.

Her father and about Real Estate.

Today, has a things orcurious feeling lost.”

Laurie Field iswith a member of “It was all really to me.

Ithe got brokerage’sStacey internatil As for future of her business, it gave her the opportunity to meet. helping people, heand strives to provide approaching all listings the same enjoying the unparalleled carnitas in Melrose Park). (“about 95%”). she services the greater Montreal area, 9 years old, doing apeople situation that isn’t right for them, even “So, during my first nine months of working with that know what I’m doing before they can even have quesail side, able people to smooth the process and put the eas says.

“It’s aI’m very tight of all shapes sizes, getting to know clients on a Austin originally entered the industry as a property to the growth of a number of the businesses along Main I want to fill the island with good families who care lients the perfect for Laura, who has watched ghly enjoy, and at the same time balance other her husband, athletic director at Evanston Township is no doubt clients appreciate Leslie’s guidance and a cohesive team that works diligently to accomplish important and nerve-wracking a transphotographer—in order to h moving from California tohome, Colorado of several networking groups, including network of references she always building.

Engel & is Volkers’ Chicago North Shore eventually her brother in law worked inthe construction my real estate license as part of my job Look ods utilized include exceptional service and experiences. mindset, no matter the price point.

“I tions,” Laurie said.

“It’s the same thing when I am colto helping more and more people asimpo the including the island of Montreal and the Community involvement is Going forward, Candice will be adding an administraalso a Realtor.

Her support through every step of the transaction.

She is She is looking forward to spreading her familial spirit team, I was fortunate enough to get my first excluos, Lisa, Albany Park is personal level in the process.

“Buying a home is the team.

She can be reached at manager when an investor reached out to him in 2011 Street.

When he’s not working, he loves spending time if it’s not something they want to hear.

I client goals.

They make the experience so exceptional Bobbi went to real estate school the Elite 25 and Peak Producers.

She is a Going forward, Raechel intends to grow her team organImpressed by her emotional intelligence and extensive trades.

On a whim and looking for a career transition, For more about Les action can bebusiness for clients, herepresenting takes his agents, andmedia that continues s.” Excitement, she says, comes from closing High School, noticed a give drop in girls’ participation in honor construction I’ve home in shape when we find a situation thriving real estate nuabout its rich history, and who will its past.

My many of the island homes become abandoned and left as a paralegal, and I really started to love have laborating with buyers.

If there’s anything that will be platforms, al Ryan started in real estate 16 years ago, all my listings the same level of committed to working with her clients’ best interests KAITLIN WHITCHER surrounding suburbs.

A rainmaker for her Marie-France and her team.

In 20 312-504-7010 or atis847-44-5730.

CARLOS ORTIZ BOBBI PRICE tive assistant to the team in January, which will allow eby joined her mother MARIE-FRANCE RYAN RAFFETTO new cocktail lounges single most important purchase my clients are going horse community continues to grow.

Sh Today Stacey is a horse property specialist with West sive project in the Bedford Stuyvesant neighborhood experience inis thehistory, real estate field, those who work with ically.

As it stands, she putting her expertise into she bought a Groupon for a real estate class in 2012.

“I ot started.

The rest and member of the Pikes Peak Association of throughout Chicago, and topping her personal record inviting other that past clients have even asked to join their team. please call 847-89 for help managing his vacation rentals in the Finger with his wife and daughter, hiking, playing music, and Rachel utilizes the standard methods for mar-forward. coming on the market, I have my feelers out.in There’s think my clients value that.” mind, andallprois of always open aboutfocus what she thinks. time and walks them through every step of the main going “My plan is the marketing aspect of real estate.

I took to co competitive situations and seeing the smile on sports.

In response, the couple and another community partnering up with downtown Seattle concentration.

What sets me apart are Maximum, targeted Contact her via email at ® ® to help families that works.” goal is to let the buyers know what living here entails. n dire conditions, it became a mission to help homes team, Marie-France currently has three was named Keller Williams Amb her love to spread the word.

One recent buyer said, “As REimagine Real to Estate, a how Real Estate team she launchedon and c took the class, loved and aced and just ateclients it up,” also highly recommend to make in their lives.

I alove being aitwas part of up VACHON agents to give even more to their clients.

She’s er license soon after Brooklyn, which was eight units.

That’s I got years, Bobbi has been area serving her Realtors ,itof the Denver Board of Realtors , explains. email lesliemaguire@at “When we first started, about half of ourshe team was lotattention of different places Ikeeping have my feelers out, whether like expand her team, bringing USA Realty in Peoria, representing all over “I’m very honest,” she “I’m not shy about keting her listings, but prioritizes social media, which Lakes of Upstate New York.

Austin only 23 bee keeping. in 2022! and ensuring that merous clients, many being the Latino comlaurie.field@evrealestate.com on a few clients for the benefit of the law keep cess.

“I“Iincontinuing do the I can to take care of the be successful, and become a achieved, household developers to sales their highthepeople in-depth custom video reels my always alo a young, first-time homebuyer, I knew absolutely noththrough @properties withand lifelong best friend and new says. soaked itbest all inleader like aaNetwork, sponge.

Every aspect ofto the ’s face when they find their new dream home. founded Girls Play Sports to build confidence insix ® sses like Rojo Gusano, with the American dream and continuing the legacy ofBoard team members, with goal set for 2022 of Culture for Canada because through the Top Agent or private Facebook also putting together education classes to 011, when she took and helping them achieve their realsupport Pueblo of Realtors . that Her my start, and we sold whole project within has come to be aout great fit for social personmade of past clients,” Paige says.

It’s very remote, so Iher need to make them aware what ind their loving owners. asonable price.” atfinding the time, but had already established aand reputation or check out Laurie’s profile at agents who share her dedication to offerin Maricopa County, with athe particular emphasis inknew the as she does.

“I’m firm, and before I it, I was falling in to co ing about and purchasing aIplace toleads live.

On day agent Elizabeth Salas.

She envisions the team growing to business was intriguing to me.

And I was very excited rise buildings.

He now a team of six agents media team collaborates on creating together.

Also, groups, or my own networking in the real estate comserve,” he says, and adds, “I try not to overload Southern Colorado.

I did 50 deals in first egoals.

Bar, Noon-O-Kabab, home ownership.”

When it comes to marketing his listreach atisleast 10young agents, with a build hub toapproach service them. dedication to helping whether in Copyrig or ou gained quickly, Megan logged more girls and introduce them the 17 sports offered able toAustin realto estate.

“Social media isgrowing how others, great relationships with other agents helps to get the help train new agents, and excited to help them ce leadsaone, afoothold team of lauriefield.evrealestate.com months, which wasto tremendous.

We were then given as a hard worker and someone people could trust.

As Going forward, wants to continue his The sky is the limit munity.

Regina was first introduced the Julia gave my girlfriend and I the rundown of each handle more clients, but not more than she can give her to get started once I was licensed.”

For her fervent start, with real estate each day!”

The rest isservice. mayb customer West Valley.

An enviable 100 percent of her business their day-to-day life will look like in quaint and munities that I’m the active in. more And if with there’s nothing to Nicoll, and assists buyers and sellers throughout Metro the pandemic going on, itShe was imperative to ofthis Anthony stays in touch with the investors very end, in andher For about Julia s.the Iensure built my business,” she says. also makes use myself with too many deals atlove one time because Ifull and I’m hoping to every yeah real estate industry.

One thethat ways she and word outinsight about her listings.

“My listings get very ings, Carlos meets contemporary buyers their own business by sharing her experiences.

“It’s ealty, representing other projects in the neighborhood.

I’ve been todouble team leaders, and Dave that all memmillion 2021 first full year anAs agent. atPaige the school.

Within afor few years, the high school step in the process in athe concise and easy-to-digest, yet personal attention.

“My goal isable tofor keep that exactly personal conRaechel was named Rookie of the Year by Chicago Agent a native of area, heas also had great into the business, bringing on and training new agents, investwhat he’sRas history, and the past 17 years, Kaitlin You can reach Seattle area. present potential buyers an authentic peek inside comes from referrals or repeat clients, many of whom please call 847-338-7601or of personalized brochures for each listing, which fBecause busiquiet fishing village.”

I leading care so much for the island, I’d like to see isthey one the agents forcreating The Platinum coverage, not just here, but outside of this area as About 80% of Marie-France’s business comes from give back is by volunteering to help a local w unications from he’s worked with, often just to see how manner.

The first property we toured that want to treat each person with the utmost care and my team wanting to help the people that bers are on the same page and maintain the same core build my reputation from that success and start branchabout something that everyone—agents and ea withofhave ainformative focus on nection with my clients and with my other agents and their Magazine.

Giving friendly professional advice, such as where they are at, which means heavy the first timeahas had more girls inhelp sports than boys, which industry a family She quickly found simto be prese local andby in 2015 he decided tomember. begin offering in his team toneighborhood them bestatistics, successful.

“Imuch love the most valued realn been helping her clients achieve their This or rlmiller1013@ include photos, and of the homes without them ever having to step out-being clients and itand shows —market, email jnicoll@daprileproperties.com , where she her small team serve Colorado well,” she says. are horse owners and competitive riders themselves. weekend seemed to have everything we were looking clients.

For us to have that kind of family feel, and have what to take away from an inspection report, comes secrepeat and referral clients, an impressive feat that shelter in Montreal. to support them, value of putting the client first.

Acknowledging that out into areas, including downtown Brooklyn.” clients alike—want to be a sellers part of,” says Candice.

“I’m 2021 she $5emphasis ome ofclosed the neglected properties improved and cared and work as hard asing I can to make sure they not for them help meanyone grow and he ge ing that knowledge torespect, buyers and full time.

He in aon position to help feel both my clients and mytoagents. and betting the-rachel-hudgins-tea te University, Anthony began they are doing, but also to alert them tohelp, new opportunion social media, targeted marketing real estate goals. took and passed more information.

His impeccable client service and ability to connect working in Evanston, where she has spent they believe was aother direct correlation tothey’re the programs comes from repeat and side,” he says. soves and the surrounding area.

This includes all them like the consisting only clients that we’re workond nature toone Raechel.

Tapping into her home building demonstrates the trust and confidence she inspires.

“The rodeo world is relatively small,” Stacey explains. this is of the largest transactions someone can Soon came a project on Long Island City very excited about our future.” dot 90 percent of that m so thankful for ilarities between her previous position and real estate, far as to ho get what they want and that we have a great time want to keep mentoring them and help the big mistake. bought out aof boutique brokerage and has been delivSometimes I Sports feel like I won the2,000 lottery.” company toas clients personally is drawn from the high percentprice point, it’s athe or.”

Laura’s mission has been quite successful far, ing with,” she says.

“It’s about having with yourwith ove familiarity and connections, she has a niche in ter 23 years Google, and allhelp of the dedicated real estate websites sPaso ofaEstate her life, is market she knows best.

If they offered.

Girls Play reaches girls a patience County, asand well parts Pueblo, Teller, Looking to theso future, Bobbi says, “I plan to keep al his senior year to ties, for which he isfound constantly on the lookout.

On the “More than three-quarters of my business comLooking toof the future, Marie-France says, Copyright Top Magazine make in their lifetime, Paige and Dave take their roles of 77 units, and –built after splintering offtrying from Ryan repeat clients.

The “So Itoadvising know that network very well.

And I’ve my d Park feel that.”

Her Having worked asisAgent aclients solo agent for most hermove career,out emphasizes that it’s“ My clients can call me ering excellent service his clients ever since.

“I fell and really to the understand whaton their needs age of repeat and referral clients.

Ryan understands Ryan’s passion for helping others extends beyond doing it.

I really go to bat for them.” successful and their own.” clients purchasing fixer uppers. as, counties.

An impressive 98% of Bobbi’s going like I’m going.

I’m 79 and feel like I’m 60! nd she managed to complete five transactions in her ooking for a like Zillow or Realtor.com.

All of his clients benek at her past sales, you can see that she has also year in its community.

“It’s really been a great way to seriously.

“We are professional, and we do everything ing back to me because clients were happy with my been in real estate for 35 years, I am thinkin For to more about Paige and David Grov Serhant Team and joining forces with Bethony in 2019 His work ethic impressed rare occasions he istook not working, enjoys nd her dedication tolove each with similar mission toKaitlin help people.

Today, she tunity torelatio ob are.

And IAnthony want keep that within team.” reputation as someone who iswhen very familiar with on her longtime friend Carol Lavigne as ismycreating eng. building relationships the importance ofa placing client needs atto thekeep real estate and into his personal life.

He’s aculture sponsor in with theclients, process,” says Austin.

“It’s aforefront blessing clients: with ssher comes from repeat and referral a feat I’m going working until I can’t, and I both have no we can to find our buyers their dream home at a great services,” she explains.

“I have quite a few raving fans my legacy.

I want to have a solid team with ccessful throughout Chicago and its northern subknow and to partner with schools and different organiwould allow fit from “In Your Corner,” the weekly informational please call 770-757-2773 or email Focusing on the familial aspect will enable Raechel to a major coup: the tallest residential building in New Glenview, where Raechel’s agency is based, offers local very first weekend as an agent.

“I was worried that vice is what keeps into a life-long friendbuyer’s agent.

Carol has beenClub, ingolf, real 22 years, of confidence each transaction and and ensuring that clients achieve of thefamily, Washington Athletic theestate Seattle Yacht also my network o be able to helpshe that’s always my focus. the area and the unique needs ofaacclaimed horses.

My clients peaks to theafter trust and inspires. plans to retire before then.”

Above all, Bobbi looks aduating he tothe was offered apeople, full spending time with his or playing basketopening Brent focuses on lasting bonds with clients price, and getforming our sellers the most their propercontinue serving more buyers and sellers.

“Ifclientele, I’m doingand dining choices, nearby beach access and schools as well!

These clients will refer mefor to their friends, help them build their own also grovehomesgroup@youneedresults.co York outside of the Manhattan skyline tower consisting works solo representing EXIT Grace Realty throughout commitmen vanston, though, remains at the core of Megan’s zations that benefit youth in our community,” she says. e, good and the bad; uing tocoming offer vlog he posts on YouTube.

“I offer advice on buying and works with buyers so Kaitlin can specialize in listfriendships.

I care their desired outcomes.

“I’m all about building relaClub.

In addition, he donates to various causes near tsthe keep back because they like me and forward to continuing to be there for her clients.

“I tgerage’s was a low number, but then I asked my friend on I’m not concerned about pushing clients to buy or sell relyand on me help them find the right property for the right things, and Imine. continue to have theaattitude that I justtreats 20 from downtown Chicago.

The Glen Town forward totoconjust how he’d want to be treated. ty minutes intothem the shortest amount ofings. time.”

One way they REO team.

“It was a ball and football with his friends and coworkers.

As for family, and colleagues.” care of I also have goal of expanding of 67 stories, 802 units, and a $1.1 Billion sellout which s and for them know “Carol ishis absolutely and this has been not necessarily abo tionships with my clients.

Iinformation want to benaval their broker dear heart, including those aiming toin helpthat same eoyed balance.

“IBobbi was born and raised says.

Megan recently stepped down to engage full time he job done,” says.

“I get a transactions lot ofhere,” repeat love serving my clients, they can feel that I really during or selling, tips for current homeowners, or updates on ashow much as giving people theshe they need toand have andawesome, have people around me with kind of Center, ain converted air station, is and home tonot ato mixhe mainland many she had done in riding and training.” were my own,” “I’m not it for the money.

People are just numys, particularly in market centers throughout the province of Que the South, North, Westside, Eastside Chicagoland, and an excellen ditby Sotheby’s marketas of this writing is more than 50% sold. a great way to streamline our business.

We love our many families I h rk with top agents, learn a lot, the future of his business, Anthony’s short-term goal for life.

Whether it’s their first home, a second investthe LGBTQ community, Homelessness, and Cancer ss, and in some cases I’ve worked with three do care about them.” mentality and attitude, then success will follow.” ture of residential areas along with shopping, restaurants make the right decision for and themselves and their fam- but she remains committed to the cause and nt tonoEvanston Township High School then real estate, as impressed trends in the market.” leep, Iproblem can’t sleep. has keeping For 8 Ibrokerage, years, Marie-France has been with Keller elsewhere inthe Canada.”

Above all, Marie-Franc bers to me.

I want to help them find forever homes No portion of this issue may be reproduced inmake any manner whatsoever without prior consent ofhe publisher. her first year, while working at a big and dynamic, and our clients love it too.” what’s important to tions of the same family!

I care about my people, ment, or their children’s home, want to sure Research in Seattle.

In his spare time, loves to ski, ily.this I’m good communicating my observations, soCurrently, ifthe board Top Agent Magazine is seen by Real Estate Agents service for area’s invesisbuyers, to double his volume next year.

He looks forward to totheprovide Northwestern University.

Iatreally have never left is still on of directors.

Natanel and Michael are representing multirchasing hiswaters wle murky owing herthe brand. the Suburbs for sellers, and investors.

“I’ll go Williams, a company she was drawn tousually because they forward to continuing the same e She laughs, before adding, “The house is the and create memories.

When my son passed away, I hink that shows.

They feel that, and that makes Top Agent Magazine is published by Feature Publications GA, Inc. Although precautions are taken to ensure accuracy that they’re pleased with the experience,” he explains. renovate his Palm Springs homes, and spend time tve turned out she completed four transactions in her To ple learn more aboutprojects Raechel Langenbach, I don’t think apeople transaction is right for someToparticular learn more about Janet Vilchez, new development in all five boroughs of theto all her clients. community.

I think see me as very keeltoour putinto themselves becoming an Carlos reaches out frequently to the past clients to see dove itofwith headfirst and never many years of helping investors, and hopes toexperience begin arewe known for sophistication of their models and real estate With Great Island Realty, Kaitlin serves Strafford comfortable me.” and Brokers in every U.S. city and Internationally! with his beloved dog, Charlie. last thing talk about.” learned that money is just money.

You can’t take it published materials, Top Agent Magazine cannot be held responsible for opinions expressed or facts supplied by its and celebrations, one, I’ll advise them to look for something else.” please call 773.405.5801, email rlangenbach@atproperties.com ntire first year!

That’s when Iappreciate knew that IMarie-France wasn’t doing Big Apple, along with a big, recent get: aNew 35-story, 450 community as her inwherever my clients are,” Regina says.

Regina lov afford a home, myif systems. also incorporates her own sysand approachable”.

Clients also her So far, real estate has offered Megan a perfect balCounty and Rockingham County in Hampshire, email janetsellschicago7@gmail.com, Emphasizing education, Ryan believes in walking ever looked there’s anything he can do for them, whether it his own portfolio soon. youbuilding when you die.

But memory can liveLos Angeles. authors.

To subscribe orwith change address, send inquiry toyour mag@topagentmagazine.com.

Published in theStacey U.S. acebook, and also ramily work responsibilities. unit building in downtown “I feel incrediContact at 623-606or visit atproperties.com/agents/RaechelLangenbach ine!”

To learn more about Lisa Asher, feel also shows in clients the makeup of Bobbi’s tems real into the process.

“When I’m meeting new buyers bad.” covering the area from the Seacoast to thetrue Lakes Region. his through the transaction process Heading into 2022, Ryan will remain to his core Please contact mag@topagentmagazine.com noo totown, detail.

She holds buyers’ hands through ance of family, friendship and finances.

Megan joined has anything tohonesty do with estate or not.

He’s also or call 312-405-1545 on through others for aastep-byvery long time.

Memories are Stacey understands.

As member of the Professional That foundation of haswhat helped Austin build inher likeinbeing onpartner, dxperience stories.

By bly fortunate,” says Natanel. and has a call 847-867-4865 or email scoulthardre@gmail Her granddaughter and Jade, is a licensed About of Kaitlin’s business comes from repeat and or sellers, I use a questionnaire to 50% really understand

JANET VILCHEZ

Area Specialist

ANTHONY LA PENNA ®

REGINA RUEDA

®

www.

https://

REALTOR Vendors and Real Estate Companies— Get Nationwide & International exposure!

www.

step toand know whatopen to expect throughout atheteam process. valueshigh and commitment to consistently advocate ntointimidating communiwith two school friends, and since then for udget Committee.

She’s listen active in keeps his community with the volunteer he ’t end atbeen theto finish aprocess very successful business over the last six years.

As work going be more important than money.”

Rodeo Association, National Barrel Horse Association or email lasher@jamesonsir.com and has working with Bobbi for 12 years. referral clients, an impressive feat that demonstrates theAgent Magazine “Education leads toalways empowerment. aestate people perhis clients’ best interests and provide them with Top what theirtoI’m real project is and what they’re looktor for two years now, licensed Copyright Fortunate, yes, but by deep industry and market Church andrelationvolunteers with alldaughter, parties so clients can feel secure. the has added fewbacked other longtime friends.

“It’s lds strong broker and owner ofmy Wine Trail Properties, heteam leads a trust With the ferocious speed which world ’s important does with local elementary schools, helping build a aconfidence obbi’s Jade’s mom Lori, isat unlicensed and she inspires.

Part of what keeps son, and I want clients to bemodern happy and to feel highest level of service while making their dreams ingthe for,” she says.

“Then I have a meeting with them Contact Austin atmore 315-882-2343 knowledge thatthe keeps both developers andthat buyers flock-orLaura Evans Toiswith learn about nd Connecticut.

In his first year become good Copyright Top Magazine team of around a dozen agents who deliver exceptional great to grow team people we’ve the team’s transaction coordinator for over 30 clients coming back Kaitlin’s dedication and work Outside of work Brent and his wife are deeply looking for float for about the Torchlight Parade inbeen Old Saybrook, or confident the decisions they’re My goal come true.

He’s currently looking toofhire two For 33more ab shave moving, it’s no surprise that many deciding toAgent where Iare go making. deeper into their answers, because I want Top Agent Magazine Top Agent Magazine ing to him for his services.

“I think a lot it has to addido email alapp@winetrailproperties.com After the closing, Iis service to Yates County and theinto surrounding area.

Ontoso That’s in addition toand another part-time assistant, Contact Candice at 404-660-9565 email ladylauraevans@gmail.com, ethic.

“I love being busy,” Kaitlin says.

“I can’t sit still, sales volume is on pace to s professionalism extends into her marketing known for long,” she says.

“These are friends that To learn more about Brent Maha to help people build wealth, manage their investtional agents and is launching a new website along involved their local community.

He serves as the please c them feel that I’m there help them out and be of participating insays. his “Icommunity’s “Trunkwith Treat” unplug relocate to Bobbi more remote areas. Adding toorand being different, yet being consistent and thinking y. a and family of “It’s weeks.

Because orVice email myrealtorcandice@gmail.com that serves my clients really well because I’m dediments, and her grow—whichever way that is,” he says. with his interactive email newsletters.

In addition, greater service to them.

I present all the strategies that email brentm@socodream.co nt relations.

Shething tapshere!” into growing network are more like family.” email Nata President of the Ellicott Metro District Board

or call 310-734-1440 for ad rates and information.

Regina spends substantial time networking outside of the office as a member of the National Association of

the end of 2021.

Heonhas found When he’s not working or callwhen (443) event Halloween. or the givoutside box,” says Natanel, asked235–4649 how he has

and the her tiate Regin

5 Tips to Make New Hires

a Long-lasting Success Bringing a new employee into the mix is process commonly known as onboarding. The idea behind onboarding is to make the transition from new hire to team member as efficient and pain-free as possible. However, polling shows that some 31% of entry-level and intermediate level hires leave their new posts within just six months of starting. The question is: why?

The hiring and training process is time-intensive and doesn’t come cheap. This means that making 4

a good match for the long haul requires more than just assessments of skill and personality. To ensure a talented new hire sticks around and is truly positioned for success, the onboarding process must be executed with the same care applied during hiring. For a few ideas on how to make the most of the onboarding process, consider the tenets below as you guide your new hire toward long-lasting success within your company.

Top Agent Magazine ®

Top Agent Magazine

1. Be honest about the scope of the role

2. Build in some perks

Let’s say you’re looking to add a new buyers agent or loan processor to your team. You write up the position’s responsibilities, but neglect to mention that you want the new hire to handle a host of administrative tasks, as well. Maybe it doesn’t seem important enough to outline in detail, as it’s the sort of thing the rest of your does. Miscommunications like these are a leading reason why new hires leave their roles.

If there isn’t clarity and transparency about a position’s true responsibilities, then new hires may become quickly disillusioned and seek out greener pastures.

Top Agent Magazine

While stocking the breakroom with bagels every Friday may seem like a small gesture, it’s often those little morale-boosting moves that build loyalty and comradery among the team. Bike-to-work incentives, subsidized gym memberships, and benefits that match the needs of your employees—all are ways to demonstrate appreciation and investment in your team.

Likewise, the right candidate will return the favor and invest his or her energies into their new role.

Top Agent Magazine ®

5

3. Get a sense of big-picture career plans

4. Keep the lines of communication open

Another reason new hires move on may have nothing to do with you or your office. In fact, many hires in entry-level or even intermediate roles have doubts about their long-term vision.

That’s why it’s important to be upfront from the beginning regarding a candidate’s five-year plan and ultimate dream job. Maintain realistic expectations when asking these questions, but use it as an opportunity to gage a candidate’s seriousness about the real estate or mortgage industry. Why this line of work over another?

Emphasizing industry longevity and career growth during the interview process can save you drama down the road.

Take a proactive approach in communicating with your new hire. Take time to check in regularly during the first six months of his or her addition. If you can, make time to train new hires yourself—if only for a part of the onboarding process. You’ll forge a deeper professional bond and create an avenue for further questions. All in all, make it clear that you’re personally invested in their presence and talents, and that you care what they have to say. That way, if any issues or doubts arise, you can stay on top of it and work out a solution, rather than lose a new employee.

5. Give new hires meaningful work to do It’s natural to keep the kid-gloves on with new hires, but don’t let that stop you from giving them a chance to shine. New team members will feel empowered and motivated if given meaningful projects to focus on. Don’t relegate their daily duties to busy work as they build experience.

Instead, task new teammates with something challenging, or that draws on a specific skill you hired them for. You’ll instill confidence, demonstrate your commitment to their growth, and with any luck—keep them around for the long haul.

6

Top Agent Magazine ®

Top Agent Magazine

Top Agent Magazine

DANIELLE KLAUSING

7

“I take people from Chicago and move them out to the burbs, and I also take people from the burbs and move them into the city,” Top Agent Danielle Klausing explains.

“I have a very well-rounded knowledge of different areas, locations, and school districts in Chicagoland.”

Danielle Klausing honed her customer service skills in event planning before discovering her passion for real estate. “When my father was looking to purchase a home, his REALTOR® was a family friend of ours, and it really interested me,” Danielle recalls.

“I realized that as a REALTOR® I would get to meet new people and do something different every day.” Danielle started her real estate career 6 years ago, and ever since then she has forged a unique path helping clients across the Chicagoland area achieve their real estate dreams.

DANIELLE KLAUSING 8Copyright Top Agent Magazine

Danielle was born and raised in the northwest suburbs of Chicago, and she and her husband, a Chicago firefighter, live in the city. With much of her sphere of influence still in the suburbs, Danielle is in a unique position to serve clients in both locales. “I Top Agent Magazine

take people from Chicago and move them out to the burbs, and I also take people from the burbs and move them into the city,” Danielle explains. “I have a very well-rounded knowledge of different areas, locations, and school districts in Chicagoland.”

Top Agent Magazine

Her deep-seated local connections mean that Danielle’s business is almost 100% referral-based. It’s clear why clients keep coming back and referring Danielle to their friends and family. “I’m very straightforward in my communication with clients,” Danielle Copyright Top Agent Magazine9

“Whether I know you from outside of real estate or not, I will treat you as if you were a member of my family making this decision. I invest in each client as a person, making a connection and finding out what their goals are.” says. “Whether I know you from outside of real estate or not, I will treat you as if you were a member of my family making this decision. I invest in each client as a person, making a connection and finding out what their goals are.” For that reason, Danielle says, “My clients turn into friends, and we keep in touch after closing. They keep me up to date with the renovations they’ve done with the home, because we have built Copyright Top Agent Magazine 10

a bond. It’s more than just a transaction, it’s a relationship.”

When it comes to marketing her listings, Danielle creates attention and hype for the property with the help of a professional photographer who creates videos, drone shots, and virtual tours to ensure the listing stands out on the MLS and social media.

She also reaches out to her network of Top Agent Magazine

agents who are looking for properties for their clients. The results speak to the success of Danielle’s approach: last year she closed about $15 million in sales with 48 transactions.

Top Agent Magazine

When she’s not working, Danielle enjoys traveling and going to concerts, fairs, festivals and Cubs games in the summertime.

She is also a foodie and loves checking out all the great restaurants Chicago has to Copyright Top Agent Magazine 11

offer.

Looking toward the future, Danielle plans to get more involved in her hobby of design and flip some houses. More than anything, though, she looks forward to continuing to serve her clients and her community, and plans to become licensed in Wisconsin and Florida

in the next year. “When you’re looking for a REALTOR®, it’s important to make sure you have open communication,” she says. “I think that’s why I have such a great track record with first-time homebuyers. I take the stress out of the process and explain everything that goes into it so there are no wrong turns and

To find out more about Danielle Klausing, you can call her at 847-812-7888 or email at danielle.klausing@compass.com.

You can find her online at danielleklausing.com www.

Copyright Top Agent Magazine 12

Top Agent Magazine

mailto:mag@topagentmagazine.com http://www.topagentmagazine.com

Top Agent Magazine

13

Business Growth Hack: Absorb Your Clients’ Stress!

Your business coach or a CRM software sales rep has probably described a number of products or services to help you grow your business. But sometimes the easiest way to increase the deals you’re closing is to simply be present for your clients. In doing so, you’ll find have the power to decrease the stress they feel. And when you decrease their stress, you increase your value to them, leading to new referrals and organic growth.

14

You may be thinking, “I have enough stress; how can I find the emotional bandwidth for other people’s stress?” But consider this: As their day-to-day point of contact in this life decision, you are already a strong presence in your client’s lives. Why not allow yourself to be the only seemingly calm part of this process? By asking them what’s on their mind, by truly listening, by showing that you truly understand and even by rolling up

Top Agent Magazine

Top Agent Magazine

your sleeves to relieve some of their grunt work, you’ll prove yourself invaluable.

Think of yourself as the equivalent of an anti-anxiety pill to your clients. All you have to do is form a few easy habits.

Laura and Raj, their agent and their loan officer soon came to learn that Laura’s 80-year-old mother may eventually move in with the family. This news not only helped the agent best meet Laura’s and Raj’s needs for a new home; it gave both the agent and the loan officer opportunities to go above and beyond for their clients. Their REALTOR® connected Laura with a senior services nonprofit near Laura’s mom’s current home that may be able to assist the family.

And their loan officer outlined various, detailed options to Laura and Raj make smart, long-term financial decisions.

Meanwhile, the agent and loan officer earned the trust of Laura and Raj, who felt less worried about the future.

Listen – really listen – with patience Behind every home purchase or sale is a person or a family with a uniquely complex set of needs, motivations, objectives and priorities. Asking the right questions and truly listening to the answers are the easiest ways to learn how to make clients’ lives easier. In doing so, you not only show that you’re interested in them as people, but you help yourself discover ways to surprise your clients with service.

Take “Laura and Raj,” for instance – a couple in their 30s who wanted a larger home because their family of five outgrew their first home. By patiently getting to know Top Agent Magazine

Empathize Don’t be afraid to describe your own personal experiences as a homebuyer or seller, explaining how you felt at the time; let your client know you “get” it. The agent who is willing to open up and let buyers and

Top Agent Magazine

15

sellers know that they personally understand their needs and concerns will connect with clients quickly, break down barriers and help the process move smoothly.

Chayan Alavi, Broker/Owner of Alavi Agency in Long Beach, California, challenges himself and his team to ensure that every action of every day serves others. “If we can put ourselves in other people’s shoes with empathy, then we become stellar professionals and great human beings, too,” he says. “I like knowing that we remove the sales pitch from real estate and make it all about the customer.” Chayan and his team focus on customer advocacy and building trust. But they don’t take trust for granted.

Instead, they know trust must be earned and nurtured over time.

Roll up your sleeves “You can’t be afraid to do anything!” says Matthew Todd of d’aprile properties in the Chicago area. “People know there’s nothing I won’t do to get the job done.” He has 16

mowed clients’ lawns, walked dogs and personally cleaned someone’s 8,000-squarefoot, $2 million home for a showing one day after his seller left the house. Two days before another closing, Matthew’s client was unable to move large amounts of unneeded furniture out of the house he sold. No problem! Matthew joined or created five online garage sales; sold or gave away most of the client’s belongings and had the remainder hauled away before cleaning in time for the closing. “The first time I sit with a seller on listing presentation or the first day I take someone on a buyer’s tour, they know I’m ‘all-in.’”

Meanwhile, in the Cincinnati area, Aaron Denton of Summit Funding considers himself and his team members to be concierges for their borrowers. “We’re like personal assistants,” says Aaron. “People are happier when you remove the stress.” Included in their standard services are researching moving quotes; arranging and organizing movein day; scheduling utility transfers; assisting with children’s school registration paperwork; and even connecting buyers with local resources like daycares.

If “rolling up your sleeves” isn’t your strongest skill, then an easy alternative is to get to know professionals in your area who can do these tasks for you. In the end, remember that by listening with patience, empathizing, and being willing to go the extra mile, you have the power to remove the stress your clients would experience without your help.

When clients feel cared for, they remember the agents and partners who helped them.

Top Agent Magazine

Top Agent Magazine

Area Specialist AGNES KAKAREKO After twelve years as a stay-at-home mom helping her husband to build his electrician business, Agnes Kakareko was ready to re-enter the workforce. She got started in real estate six years ago at her husband’s suggestion and has been happily building her business ever since. It’s a career path that makes the most of Agnes’ love of working with people and also allows her to help support her family. The general construction knowledge Agnes gained while working with her husband is a special asset that allows her to assess the state of the property and provide insight during home inspections. Agnes works as a solo agent but has recently hired an assistant to help her create an impeccable customer experience and maintain a healthy balance between career and family.

An agent with Baird Warner based in Arlington Heights, Illinois, Agnes currently serves the surrounding northwest Chicago suburbs where she is also a resident. With a 90% repeat and referral rate, it’s devotion to building good client relationships that Agnes sees as a key to her success. She genuinely enjoys helping people, loves to see them happy and excited, and provides empathy and support through what can be a stressful process. By understanding that everyone is different and trying to listen to people’s needs, Agnes becomes a trusted advisor and, often, a friend to the people she works with. She’s also happy to be available to her clients whenever they need her, even after business hours.

There are many ways to nurture client relationships.

Agnes takes the time to get to know her clients’ special days including children’s birthdays and anniversaries.

She sends cards, texts and emails for birthdays and other holidays and handwritten notes just to keep in touch.

On Halloween, her entire family helps to deliver goodie bags. She also visits clients’ homes to see how they’ve decorated or remodeled after purchasing a home. It’s no wonder that Agnes’ clients feel good with her and are eager to work with her again or send referrals her way.

Top Agent Magazine

Agnes markets her listings through social media channels, hosting open houses, and sending out postcards as well as utilizing online real estate sites. She credits the company she works with, Baird Warner, with providing high-quality marketing resources including an eblast sent out to area agents to share new listings. Agnes works with professional photographers and videographers to create beautifully-designed marketing materials that show her listings in the best possible light. She currently sells up to $5 million annually.

When she’s not working, Agnes enjoys spending time with her husband, biking and reading. She’s also active in supporting athletics through her kids’ schools from tae kwon do to football, and has participated as a volunteer as well as through sponsorship and advertising. Her future plans are to continue her career as a solo real estate agent, enjoying owning her own business and the flexibility and quality of life it provides. Agnes says she wants to “keep doing what I do because I love it” and that means helping as many people as possible along the way.

To learn more about Agnes Kakarek, please call 630-400-2702, email agnes.kakareko@bairdwarner.com or visit AgnesKakareko.BairdWarner.com

Top Agent Magazine

www.

17

BRIANA LESTER Born and raised in Chicago, Illinois, Briana Lester combines the intimate knowledge of a local with the drive and passion of an up-and-coming REALTOR®. When asked about the start of her career, she immediately reflects on her mother, who “owned a few properties throughout the years. I just saw her, as a single mother, navigating that whole system, and with her getting a house built from the ground up … it kind of intrigued me, and eventually I decided to get my license and actually become a broker.”

Her position as a solo agent at RE/MAX NEXT helps her predict and exceed the needs of each and every individual client: “I make sure that they are well informed on every step of the transaction so that they are not wondering about anything. I pretty much take on the stress of it all, so that they can enjoy the process.” Beyond caring for her client’s financial needs, Briana prides herself on going out of her way long after closing, sharing “monthly emails, news blasts, [sending] out postcards … along with personalized gifts for their anniversaries.” Despite being a relative newcomer on the real estate scene, her client centered, detail driven approach has helped her build a base of repeat customers.

It’s easy to see why clients return: Briana cares as much about neighborhoods and people as she does about houses. When prompted to discuss her listings, she describes a house in the Edgewater neighborhood, where “they have lots of mom and pop shops, lots of eateries in the area within walking distance, grocery stores; just family oriented.” She describes the allure of the neighborhood by citing the local tenants themselves, who say the best thing about living there is “the diversity and just having that connection with their communities.” Her heartfelt, hometown passion helps her pair her clients with just the right house in precisely the right spot.

18

As much as she enjoys working independently, Briana has aspirations of scaling her business, and one day owning her own brokerage. Her lofty goals are fueled by the simple joys and unpredictability of her work: “Honestly I enjoy the different encounters and experiences that you have day to day. You meet all types of people: no transaction is the same. I like the spontaneity of it, you know, not knowing what the next day brings. And also just making people happy.”

When she’s not busy tackling Chicago’s vibrant real estate scene, Briana volunteers her time to support the city where she works and lives, for herself and her clients; but more importantly, for her two young daughters. She recently participated in Chicago’s “Pitch In For The Parks,” a citywide cleaning effort on behalf of the Chicago Association of REALTORS® and the Chicago Parks Foundation. Currently, Briana is eager to step away from the bustle of the big city: she and her daughters are excitedly planning their next hard earned, long overdue vacation!

Contact Briana Lester at 773-746-9116, email brianalester@remaxnext.com, or visit linktr.ee/brianadlester.com www.

Copyright Top Top Agent Agent Magazine Magazine

Buyers and Sellers: Understanding How Home Inspections are Negotiation Tools That stunning home or vacation property may seem perfect. But Top Agents advise anyone buying or selling to prioritize the importance of professional home inspections.

For sellers, many agents recommend preparing for two separate inspections, one for your own information before listing and the second at the buyer’s obligation. For buyers, know that the listing agent is required to disclose certain major issues discovered on professional inspection. But every buyer should also order a thorough home inspection. For both buyers and sellers, inspection provides knowledge and knowledge may translate to power, time saved or money.

THE SELLER’S INSPECTION You’ll save time before closing if you find potential “sticking points” before listing your home. Even those repairs that a seller isn’t required to fix may be worth the upfront investment. Replacing or repairing leaky faucets, wornbut-not-compromised sections of roofing or cosmetic masonry work will go a long way to build trust between you and buyers in your market. In addition, the last thing a seller wants right before closing is a major surprise.

If your inspection uncovers a significant issue requiring disclosure, you’ll have an opportunity either to make repairs or to get professional estimates on cost, which you then can present to buyers either as a credit or reduction in sale price.

Top Agent Magazine

Top Agent Magazine

19

THE BUYER’S INSPECTION Selecting your Inspector: Before hiring an inspector, your agent may ask if the seller conducted an inspection and who conducted it. With this knowledge, you’ll hire a different inspector. Consider some important factors when choosing your home inspector: First, remember the adage that “you get what you pay for.” This property is one of your biggest investments it’s the place you’re going to cherish as your home or vacation destination for years to come. Entrust it to a highly rated and properly licensed inspector with the appropriate professional affiliations and credentials. Your Top Agent is your best referral source, but read online reviews or ask for recommendations to learn more about inspectors and the inspection process.

As a buyer, know that a home inspection report gives you opportunities to request repairs, a lower sale price or credit for work to be done. Talk to your agent about how to make the most of your inspection report. Your agent will likely have contacts with local professionals you can consult with for fair estimates on the cost of the repairs you would like made. In extremely competitive markets however, your negotiating power may be limited to major issues requiring disclosure. Heed the advice of your agent in making necessary requests without risk of losing your dream home.

Be sure to attend the inspection or assign a proxy if you’re out of the area.

Then, go above and beyond and give a luxury property the attention it deserves. Your inspector should help you find concealed issues that can help you negotiate. Honest oversights on the part of the seller, for instance can only be rectified if discovered before closing. For example, clogged exterior drainage inadvertently concealed by hardscape may become a flooding issue down the road. On the flip side, recent partial-room painting may indicate something more than the seller’s beautification efforts.

HOW SERIOUS IS IT? Remember that a home inspection is one of the most useful items in the buyer’s toolkit, but be careful not to get overwhelmed by the results.

Prioritize issues by immediacy (safety) and break down each category by cost to repair to determine how the issues may impact negotiations.

Top Agent Magazine 20

Top Agent Magazine

CHRISTY CALLAHAN Christy Callahan feels grateful to call Chicago her hometown. Growing up in the suburbs, she was surrounded by idyllic streets and a tight knit community. So when she decided to become a real estate agent, she knew she would focus on the North Shore and downtown. “We live near Lake Michigan, and love our access to magnificent beaches,” she explains. “Chicagoland has amazing schools, and the beauty of the area really attracts all types of people.” Many who move here never leave, as the area’s charm and amenities are unmatched. Christy finds it incredibly rewarding to assist her clients in their real estate dreams. Having spent years as an investor and property flipper, she uses her well-honed skills to help buyers and sellers reach their goals.

Christy’s unique strategies and tenacity often lead to her bringing in multiple offers for her sellers’ homes, frequently selling within two to ten days above asking price! She does everything possible to increase a property’s value and appeal. “I go over a detailed outline of what needs to be enhanced before the property is listed,” she explains. “If I can’t do what I’ve outlined myself, then I have a team of contractors who can go in and add value, such as refinishing floors and adding a fresh coat of on-trend paint color.” Christy provides personal staging using her own staging furniture, which has been shown to greatly increase a home’s desirability.

When working with buyers, she practices the same thoroughness, ensuring they understand every step of the process and supporting her clients, leaving no one in the dark. Patient and education-oriented, she guides them and helps them make informed decisions. Once they find a property that suits their needs, Christy negotiates to get

them the absolute best deal. With a deep understanding of market trends, she is able to lead them towards a successful home buying transaction. “I want every client of mine to feel that I listened to their needs and desires, while making it an overall positive experience.”

When perusing her reviews, it’s clear that past clients are leaving with smiling faces. One seller recently said, “My husband and I worked with Christy on the sale of our condo in River North. We cannot express how grateful we were to have Christy on our side! Christy went above and beyond at every step of the process and sold our unit in record time. She is a hard nosed negotiator, professional, efficient and always maintains a positive attitude. She made an otherwise tedious transition a lot of fun. We felt well represented, and are grateful for all she did. I cannot recommend Christy enough. We will absolutely work with her again.”

During her free time, Christy stays active in the local arts scene. “I’m passionate about theater, so it’s very important for me to keep the arts supported in a powerful way both financially and through volunteer work,” she says. Throughout the year, Christy and her brokerage, @properties - Christie’s International Real Estate, also host fun community events, especially around the holidays. When she is able, she loves to spend time with family and enjoys summer trips to her lake house in the Northwoods of Wisconsin.

In the next few years, Christy hopes to continue growing and delivering exceptional service to her clients.

“It’s a privilege to work with my buyers and sellers. I am so grateful they trust in me to provide them with a top notch real estate journey.”

For more information about Christy Callahan, please call 847-868-6822 or email christycallahan@atproperties.com

Top Agent Magazine

Copyright Top Agent Magazine 21

DEAN BENEVICE Dean Benevice is a motivated real estate agent with a heart for his community. He grew up in Justice, Illinois, a southwest suburb outside of Chicago, and spent eight years in San Diego, working as a banker, bar manager, and surf instructor.

Nearly a decade later, Dean came back to the midwest, eager to be close to family and in search of a new career path. Upon starting his real estate journey, Dean shares, “I found my niche and fell in love with it.”

Now celebrating four years in the industry, Dean works as a solo agent, serving all of Chicagoland, with a specialty in the southwest suburbs. Dean’s extensive knowledge of the surrounding areas stems from his Justice upbringing.

75% of Dean’s business is referral-based. He attributes this to his attention to detail and prompt communication. Dean says, “I’m an overachiever, I go above and beyond for my clients.” His background in construction allows Dean to meticulously vet new homes, giving clients a “pre-inspection.” Dean uses his home-building knowledge to give potential clients insight into the “bones” of a house, making them more comfortable throughout the process.

Dean advertises new listings enthusiastically, keeping everyone updated on upcoming listings. He carefully communicates timelines to clients, in order to provide peace of mind and transparency. He uses LinkedIn, Instagram, Facebook, and YouTube to promote current homes on the market. Dean also markets to the neighborhood, with mailers and brochures. His current volume is 6.2 million, with 20 units last year. When asked what he likes about real estate, Dean shares, “I enjoy helping families and seeing the joy from my clients.” He always likes to leave a good impression on clients and regularly checks in.

Dean’s brokerage, Baird & Warner, is known for its frequent community involvement. The team hosts events 22

throughout the year, with activities ranging from an annual pet parade, to Octoberfest, to the National Night Out, a night dedicated to supporting first responders.

Baird & Warner sponsored the West End Arts Festival last year, a free community event featuring art mediums such as ceramics, glass, painting, photography, and jewelry. Dean’s team also volunteers to serve drinks at Endless Summer Fest and donates all of their tips to a charity of choice.

In his free time, Dean enjoys bonding with his 14-month-old son, “One of my favorite things to do is being a dad.” His San Diego surf background left him with an affinity for water, and Dean can often be found fishing or kayaking on one of Illinois’ many lakes. He and his family also enjoy hiking and simply being in nature.

Dean’s plans for the future include building revenue and eventually ranking in the top one percent of realtors in the state. More importantly, Dean wants to be the face of the community, “I want to be that go-to person.” He continues, “It’s not always about the numbers, it’s about building relationships.”

To get in touch with Dean, call 619.929.2163. email dean.benevice@bairdwarner.com, or visit DeanBenevice.BairdWarner.com www.

Copyright Top Top Agent Agent Magazine Magazine

How To How To Overcome Your Overcome Your Workplace Fears Fear is something that can help protect us from danger, but it is also something that can be a hindrance to us in our lives, especially when it keeps us from potentially thriving and growing as a person. This is especially true in the workplace. Here’ a look at some proven ways to overcome common workplace fears.

your head, what exactly you’re feeling and why, it can help deflate the fear. Think of it as releasing some of the fear into the ether.

Yes, you’ll still be nervous about your presentation, but a lot of what was holding you back is gone. You’ll feel lighter, and hopefully have just enough butterflies to make your soar.

1

2

Really owning the emotions that are putting you in a place of fear, is the first step.

By just naming it and then talking it out in

Nothing can make you feel more isolated than going down the path of “This is something that only happens to me.” Trust me,

ASSESS THE FEELINGS BEHIND THE FEAR

Top Agent Magazine

TALK ABOUT YOUR FEARS WITH A TRUSTED CO-WORKER

Top Agent Magazine

23

it doesn’t, and you might be surprised to find out that some people have had it even worse. Talking to someone you trust and admire, hearing their own fear horror stories and how they overcame them, will help normalize what you’re feeling. Releasing yourself from the idea that it’s something about you, will be an enormous relief.

3

THINK OF THE WORST CASE SCENARIO

Although it might seem counter-productive, truly assessing what the worse outcome of the situation you’re afraid of serves two purposes. It might lead you to realize the worst case scenario isn’t that bad after all.

Of course it could also lead you to a really uncomfortable thought, you could lose your job. As bad as that is, it also gives you an opportunity to start focusing on what really matters, and how you might grow from the experience and possibly end up better off.

Countless people in their dream jobs now, were once fired and thought it was the end of the world. Hopefully, that won’t happen to you, but learning to have confidence in your abilities to always find a way, will be a great tool in overcoming fears.

4

COMPARTMENTALIZE

If you’re a super-organized type, you might try actually setting aside time in your day to focus on your fears. It might seem odd, but it will let you NOT focus on your fears during the other hours of your day. Think of it as a task, you aren’t just sitting there worrying, 24

Start thinking of fears as challenges.

As scary as it might seem to face them, for the most part they are things that can be fixed.

you’re taking in your fears and figuring out ways to overcome them.

5

START THINKING OF YOUR FEARS AS OPPORTUNITY FOR GROWTH

Start thinking of fears as challenges. As scary as it might seem to face them, for the most part they are things that can be fixed.

A lot of fear is based on inexperience which leads to a lack of confidence. A common fear is workplace evaluations. Instead of looking at it as hearing everything that is wrong about you, think of it as an opportunity to see where you can improve. Going into it with a positive attitude rather than a defensive posture, will make the whole thing better for both parties.

Overcoming fears is oftentimes about a simple attitude adjustment. Like anything it takes practice, but the results of that practice will lead to a life that you’re able to thrive in both personally and professionally.

Top Agent Magazine

Top Agent Magazine

DEBBIE GLICKMAN Debbie Glickman first started in real estate after following her natural curiosity for the industry. After a conversation with a realtor friend and a matter of choice later, Debbie got licensed and today services the North Shore of Chicago, working for the biggest and most reputable brokerage in Chicago.

Previous to the career transition, Debbie worked for a large advertising agency in a high-level position in account management.

Today, Debbie uses her marketing and team leadership expertise to grow her thriving real estate business in the Chicagoland area.

She considers herself the team’s quarterback, where she manages buyers, sellers, attorneys, and lenders towards the successful closing of a deal. While it was a genuine interest that brought Debbie to the industry, she acknowledges, “The players are a little different from what I used to do, but it is a lot more fulfilling for me than working for an ad agency because I am helping people with one of their most important investments.”

Debbie works alongside her newest team member, her best friend of over thirty-five years, Susan Peterman.

Peterman has a high level of experience working in customer service and now works as her director of operations and designer of all creative things. Because they primarily serve the North Shore of Chicago, they sell properties amidst a culture of great restaurants, exciting events, live music venues, and the beauty of Lake Michigan. At the same time, they remain close to the hustle and bustle of downtown Chicago. “People love to live here because it’s only thirty minutes to the city,” Debbie shares and highlights her favorite enclave, Highland Park, where she grew up and lives today, enjoying all the features that make the North Shore such a desirable place to live.

Debbie loves the areas she represents and has built a strong repeat and referral network, assisting clients with their second and third properties. “My clients are very loyal, and I am extremely grateful,” she shares. Debbie

also thoroughly enjoys working with firsttime homebuyers, and they tend to stick around long after the transaction, becoming lifelong friends. A few factors that differentiate Debbie from competitors include her commitment to go above and beyond for her clients. For example, she doesn’t just put a lockbox on a property and hopes it sells.

Instead, she or Susan accompanies all of the showings to her listings.

Additionally, she works with her clients to educate herself about their property so she can successfully communicate with potential buyers. When working with buyers, she considers them like a “family member” and always asks herself, “If this were my brother or one of my kids, would I want them to buy this house?” Debbie’s main point of difference is her communication with buyers and sellers and her responsiveness consistency. “I try to make every client feel like they are my only client,” she shares. As a result of Debbie’s work ethic and commitment to clients, her success shines vividly, and in 2021 she sold $10.5 million in volume and twenty-four transactions. Debbie keeps 2022 in mind, eager to reach her goal of selling $12MM in the books and adding another team member or two. In addition to her success, she stays involved in the community, and her favorite activities include local summer events such Ravinia Festival and attending all of the various art fairs.

When Debbie isn’t working, she loves to exercise and refers to herself as an avid Peloton addict! In addition, she enjoys spending time with her family, traveling, hiking, discovering new restaurants, and listening to live music. As for future goals, Debbie’s top priority is to stay in growth mode, which includes adding to her team and continuing her commitment to educating buyers, sellers, and fellow team members. Lastly, she shares, “There is enough business to go around for everyone. So I always try to help my colleagues whenever I can.”

To learn more about Debbie, email debbieglickman@atproperties.com visit atproperties.com/agents/7561/debbie-b-glickman or call 847-687-4332 www.

Top Agent Magazine

Copyright Top Agent Magazine 25

GALYA GEORGIEVA When Galya started in real estate, it was after being taken under wing by the realtor that she had used in her own transactions. In 2008, she got her license and set off as a solo agent. Now, she finds herself taking the role of mentor as she forms a close-knit team of trusted colleagues under her own wing. That wasn’t her original goal at all. It’s difficult to trust people with your business, but she ended up assembling a team of close friends and she is thrilled to continue her real estate journey with them by her side.

The other members of Team Georgieva each bring their own unique talents and expertise to real estate, supporting each other in a powerhouse collaboration. Radina Dimova comes from a real estate family and treats each client as part of that same family, supporting them with her financial background. She’ll take each client though what could be a stressful process with a calming demeanor. Yuliya Totev draws on the customer service experience to help clients find the dream home tailor fit to their needs. Detailed market analysis will keep her sellers informed every step of the way. Kasia Miec dedicates herself to strong relationships, building a network of contacts to sell properties as quickly as possible.

Kasia dedicates herself to make her clients buying or selling homes experience a pleasant and successful one.

She helps both buyers and sellers meet their real estate objectives. Violeta Dikova is the newest member of the team. Violeta has a legal background and is extremely excited to start her career in real estate.

As a unit, Team Georgieva takes on the Chicagoland real estate challenges, concentrating on the northwest suburbs of Chicago. It’s a prime market, thriving off it’s proximity to the city, incredible school districts, transportation hubs and businesses. The area is more spread out than denser populated areas like Arlington Heights, allowing for bigger homes and larger plots that create a great sense of privacy while maintaining a friendly neighborhood feel.

26

Local organizations, parks and schools make it a great place to raise a family.

The Team flourishes by using the same formula that founder Galya has been using from the start of her career - success is based on the trust built with the community and their clients.

The team is well aware that regular and repeat clients know they can trust them with the biggest investment of their lives. This trust level is now extending into commercial deals as they spread their reach. The formula that does change day by day is marketing. Staying on top of trends and keeping an eye on what works, the team manages staying in contact with mailings, Facebook and social marketing ensuring new listings are relevant and old clients are kept in the loop.

In 2021, Galya oversaw over 75 transactions. The real estate industry is simply a part of who she is now, not just a business. While she will help local charities and the PTA with any events she can, supporting her kids in their sports endeavors, her focus is on the future of the team. She’s going to make sure that they can be as successful as she is and help them grow while keeping her own real estate experience growing.

For more information, call 630-965-7328 and email Galya@cbrealty.com Copyright Top Top Agent Agent Magazine Magazine

8 Tips on Using Disruptive Thinking to Improve Innovation You might be wondering what disruptive thinking is. How can anything disruptive be good? Well, if you’re caught in a stagnant place, shaking things up might be exactly what you need to gain some momentum in your personal or professional life.

the norms that keep you from being creative and implementing big ideas. Here are some simple things you can do to find opportunities that might be hidden if you stay stuck in the status quo.

Sometimes taking a step out of your bubble will give you a much needed perspective and allow you to achieve the breakthrough you need to take things to the next level. There is no more valuable commodity in today’s business world than innovative thinking, and the key to innovative thinking is breaking down

1. TAKE RISKS

Top Agent Magazine

Without risks, there usually won’t be any major rewards. Sure being steady and careful might keep things going marginally well, but if you really want to go big, you need to go all in sometimes. If you go through the history of great innovations, none of them

Top Agent Magazine

27

were achieved by playing it safe. Embrace mistakes. Learn from them, they often provide valuable insight and that will lead to great success on your next attempt.

2. FAMILIARIZE YOURSELF WITH A COMPLETELY DIFFERENT INDUSTRY This might seem counter-intuitive, but you’d be amazed at what you can learn by looking into successful companies, no matter what the business type is. You’re almost certain to find valuable solutions, systems or technology, that might fit your business, giving you a unique advantage over the competition.

3.BE CURIOUS Break some of your daily habits, even if it’s as simple as ordering a new dish at your favorite restaurant. Even the smallest changes can help spark a new idea. Always be on the lookout for new ways to do things. Little innovation are all around you. If you remain curious and keep an open mind, you’ll be surprised as to what might spark the next great idea.

4. PICK THE BRAIN OF A NON-EXPERT Yes, there is a lot to be gained by having access to someone with an expertise in your field, but you can learn a lot from a newcomer as well. They are a blank slate, and may inspire you with their completely unique point of view on things as someone just starting out.

5. BE LESS JUDGMENTAL It’s very easy to dismiss a new idea. You have experience and that can oftentimes lead 28

to a million reasons why something won’t work. But there really is no harm in ignoring your initial impulse and thinking it though a bit more. If you or someone you work with has passion for an idea, it’s definitely worth pursuing.

6. CHANGE YOUR PERSPECTIVE We tend to look at things in a linear way.

If you feel like you’ve stalled out on something, literally flip the script. Re-imagine it from different perspectives, reverse engineer the process. Anything you can do to see it from all angles, might get the creative juices flowing again, and could even lead to a breakthrough.

7. VALUE CHAOS Yes, it’s great to be organized and have a plan, but sometimes a little randomness can be that added ingredient that makes it all work. One of the major keys to successful disruptive thinking is breaking up everyday patterns. Sometimes the path to rational solution is filled with chaotic moments.

8. BE WILLING TO LET GO Don’t be rigid. Even the best ideas can always be refined and improved. You’ve invested a lot of time in your idea and it can be hard not to cling to it, but input from other people will only strengthen what you want to do.

Having big ideas is great, but you also need to be pragmatic. Recognize changes you might need to make to get your big idea implemented. Disruptive thinking is all about flexibility.

Top Agent Magazine

Top Agent Magazine

Area Specialist ISRAEL DOMINGUEZ A Combat Veteran of the U.S. Marine Corps with deep ties in the Chicago community, Israel Dominguez has always been drawn to a life of service. His parents came to the United States back in the 1980s, where they raised their family from humble beginnings and eventually realized the American Dream of homeownership. Israel had a chance to observe this process firsthand while coming of age alongside his nine siblings, igniting his long standing interest in the real estate industry.

After his twin brother, David Dominguez, went on to launch his own accomplished career as a REALTOR®, Israel was inspired to pursue his own real estate license in 2020. Sure enough, he hasn’t looked back since.

Today, Israel is a member of The David Dominguez Team with Realty of Chicago, where he assists clients throughout the Chicagoland area and its surrounding suburbs. There, he has combined his outstanding communication and leadership skills with his strong business acumen to meet the needs of any buyer or seller.

When listing a property, Israel leverages the in-house marketing experts at The David Dominguez Team to give his clients an added advantage. After helping them fully prepare their home for the market, he shares it over a highly targeted blend of digital and social media campaigns. Along the way, he utilizes proven resources like paid sponsorships to ensure a seamless transaction catered to each client’s best interests.

Elsewhere, Israel is just as attentive when assisting his buyers, drawing from his acute knowledge of the Chicagoland area to uncover the right investment for their needs. In fact, he enjoys keeping in touch long

after the closing through regular checkins, all to make sure his clients are satisfied in their new homes. But more than anything, he loves welcoming new clients into the Chicago community—from its iconic skyline to its diverse culture and plentiful opportunities.

Since delving into real estate, Israel has earned a fantastic reputation throughout his hometown city, as evidenced by his rapidly growing rate of repeat clients and referrals. Having closed on 30 transactions and $6.6 million in volume in 2021 alone, he remains focused on what matters most. “For me, there could be nothing more rewarding than helping people through their transaction,” he says. “Whether my client is searching for their first home or upgrading to their dream home, I’m always here to walk them through the process—from start to finish.”

Outside his career, Israel is thoroughly committed to his community. Having previously served in the U.S. Marine Corps, he has formerly worked with the Illinois Department of Veterans Affairs to further aid our service members in building generational wealth through real estate. Going forward, he intends on deepening his work within the region, with upcoming plans to partner with a local VA outreach program and host in-depth courses on the home buying process for area veterans.

Moreover, Israel also has a clear vision for his business. As his volume maintains its steady growth, he is planning to start his own team in the near future, sharing his elite standards of service with the next generation of real estate professionals. But in the meantime, he is more than happy with the fulfilling life and career he has cultivated in the Windy City.

To learn more about Israel Dominguez email sold@israeldominguez.com, visit israeldominguez.com or call (312) 582-0037 www.

Top Agent Magazine

29

JANET VILCHEZ Janet Vilchez of Chicago, Illinois, fuels her passion for real estate by pursuing her commitment to helping other people live their best lives. Her current business model is also the core principle of her future plans for growth: “Keep helping people be guided, and do it to the best of my ability – for them to live a better life. And to keep creating the American Dream for others!”

Janet got involved in real estate during a difficult period for her family. “I got the itch for real estate when the recession hit in ‘08. I saw my father lose a few properties, and I was able to save one of them through a modification. That was how I learned about real estate, and after a little bit of time and school, I became a REALTOR®.” Now, after three years in the industry, she has left her previous team to strike out on a career as a solo agent. She is celebrating her most successful year to date, closing seventeen sales on her own, and boasting a business that is almost entirely referral based (“about 95%”).

She encourages her referral pipeline by inviting other people to share in the celebrations, and ensuring that her community feels as supported as she does. “I’m very involved from the very start to the very end, and even after. I always support them if they have businesses – they support me, so I want to support them, and anything they invite me to! I’m so thankful for them, and I want them to know and feel that.” Her network of support extends beyond her clients: with schools around Chicago finally reopening after the COVID lockdowns, Janet is looking forward to continuing her school supply giveaways, particularly in the areas surrounding Pilsen.

Janet always publicizes her listings and celebrations, both on her personal and business Facebook, and also leverages Instagram, Linkedin, and her stories. By 30

being a constant presence, both physically and digitally, her clients know that “whether it’s negotiating prices or repairs; whatever may come up in the process … I treat them like they’re a part of my family. I will fight for them to the best of my ability.” This is the part of her work that Janet most enjoys, and she’s grateful that she has found an industry where her protective, maternal instinct has led to such success. “I love helping people. They’re kind of like your babies: you teach them, you have to educate them, make them feel comfortable, and let them know what to expect … they have all these emotions, like ‘Oh my God this is actually happening!’ – I always let them know: it’s okay. I’m going to be with you through the process.”

When she’s not tirelessly supporting her own clients, she seizes every opportunity to spend her free time with her husband, children, and parents (preferably enjoying the unparalleled carnitas in Melrose Park).

She is looking forward to spreading her familial spirit throughout Chicago, and topping her personal record in 2022!

To learn more about Janet Vilchez, email janetsellschicago7@gmail.com, or call 312-405-1545 Copyright Top Top Agent Agent Magazine Magazine

9

Things the Best Leaders Never Say

As Spider-Man’s Uncle Ben said, “With great power, comes great responsibility.”

Being the boss is a great thing, but there’s a reason the ‘bad boss’ is common stereotype. Some people tend to use their power in destructive ways and that isn’t good for anyone. You might not even know you’re being a bad boss, it can be subtle sometimes.

There are common traits among great leaders, if you want to be a boss that operates with integrity and is respected by everyone

Top Agent Magazine

you work with, make sure you don’t say any of the following things.

1

I’M THE BOSS

Stating a fact that should be obvious is always a sign of weakness, and when you are the boss, strength of leadership is THE key component.

It also may indicates a stubbornness that is the death knell of a healthy work environment.

Your job as a leader is to bring everyone to your level of success, not to create a larger rift.

Top Agent Magazine

31

2

6

I’LL DO IT MYSELF

Being a good leader is all about delegation. If you are hiring people who are professional and trustworthy, then this should be a no brainer. It is your job as a leader to get the right people for the job and then lead them in away that means success for everyone.

3

THAT WASN’T MY FAULT

There’s an old saying “The Buck Stops Here.” and that is still true today. Good leaders take responsibility for what happens. They don’t blame others or make excuses. They take the hit for the team and then find the solution to make it better. Not only does it show they have integrity, but it also fosters a warm team environment that makes all players feel like their boss has their back.

4

I’M SORRY TO ASK YOU TO DO THIS

Treating your employees with respect is mandatory, at the same time there is no reason to be sorry when you ask people to do their job. Leadership is strength and confidence. Expecting your employees to put in the same work ethic as you is your job.

5

I ALREADY KNOW THAT

Having a ‘know-it-all’ attitude isn’t pleasant coming from anyone, but the last thing you need to do as a boss is shut down the people working for you. If you give them the impression that you’ve thought of everything, why should they bother giving potentially valuable contributions?

Make people feel good about all input, even if you don’t think it will work or have already thought of it. Open flow of communication and ideas is key to a successful team.

32

THAT’S NOT THE WAY WE DO IT HERE

Well, why not? Being a successful leader means always being open to change and improvement.

No great leader is ever accepting of the status quo. It’s not only lazy, it’s uninspiring and usually leads to a work environment that is stagnate. Yes, keep things that work going, but nothing should ever be untouchable. Creative thinking should never be faced with constant roadblocks. A good option is to always ask for more information. Let your employee show you why they think their way might be better. This gets them energized and excited to approach you with more in the future.

7

I’M NOT HERE TO MAKE FRIENDS

This is a workplace, not a reality show competition.

Good leaders know that building strong workplace relationships, with employees, vendors and peers, is the foundation of a successful business

8

DON’T BRING ME BAD NEWS

No true leader avoids bad news. They confront everything head on because as we said above, they know that ultimately everything is their responsibility, and ignoring a potential problem will most likely end up being worse down the road. Good leaders want to know bad news right away, and the last thing you want is to foster a work environment where employees feel like they have to lie to you.

9

YOU JUST DON’T GET IT.

You’re the boss. If someone who works under you is having trouble understanding something, it’s on you to make it clear to them. Getting frustrated makes them less likely to ask for help in the future.

Sharing your expertise and experience is not only generous, but a necessary tool in the success of your business.

Top Agent Magazine

Top Agent Magazine

JULIA NICOLL Empathetic and caring, Julia Nicoll brought her skills as a social worker into her career as a real estate agent. She decided to enter this field after purchasing her second house. “We knew we would be there for a long time, so I became absolutely ferocious with our house hunt,” Julia says. “I really enjoyed it, and eventually I wanted to become an agent so I could do this for other people.” Today Julia works as a solo REALTOR® serving the northwest suburbs of Chicago. Much of her business comes from repeats and referrals, as Julia continually puts their needs first. Understanding how vital this transaction is in her clients’ lives, she goes above and beyond to eliminate stress and create an enjoyable experience.

“I have a big picture project management approach,” she explains. “It’s not specific to a certain house. I’m really all about the family and their needs, and every family is different.” Julia takes the time to get to know her buyers and sellers, determining what they are looking for and outlining the steps to get them there. “I would say what everyone needs is really thorough communication.

And to feel like they’re being led well. So my ultimate goal is that I’m leading you well.” Julia loves sharing her knowledge, providing her clients with the advice they need to make educated decisions. Throughout it all she keeps them updated and anticipates their questions before they ask them. “I just don’t want people waking up in the middle of the night, wondering about certain things or feeling lost.”

Impressed by her emotional intelligence and extensive experience in the real estate field, those who work with her love to spread the word. One recent buyer said, “As a young, first-time homebuyer, I knew absolutely nothing about finding and purchasing a place to live. On day one, Julia gave my girlfriend and I the rundown of each step in the process in a concise and easy-to-digest, yet informative manner. The first property we toured that weekend seemed to have everything we were looking Top Agent Magazine

for, but it had one aspect I was overlooking that ultimately could end up becoming a major issue. So, I took Julia’s advice to heart and decided to take my time in choosing the right home thanks to her.

When we finally found ‘the one’ and our offer was accepted, Julia was incredibly helpful throughout the inspection and closing process.”

Julia loves her community and was active in it for many years through the PTA at her kids’ schools. She’s been part of the Mount Prospect Downtown Merchants Association, where she helped plan events. Julia is an avid sports fan and loves attending Cubs games. During her free time, she enjoys traveling or relaxing with her friends and family.

Having been in the industry for nearly two decades, Julia hopes to begin mentoring other agents. “I really love when colleagues of mine reach out and have me walk them through a contract or a problem they’re having. So I’d love to teach more.” Showing no signs of slowing down, Julia’s future looks bright. “I am well aware that my clients have a wide range of agents to choose from. So when they choose me, I consider it an absolute honor. I really love being part of their families during this major life moment.”

For more about Julia Nicoll, please call 847-338-7601or email jnicoll@daprileproperties.com Copyright Top Agent Magazine 33

Area Specialist LAURIE FIELD Laurie Field might not have started in the real estate business but she sure was made for it. Her mother sold real estate for more than 30 years, her father was a textile salesman, and she majored in psychology in college and spent the first 10 years of her professional career selling commercial airtime for Q101, a leading Chicago radio station.

“I always loved sales and I loved psychology and I loved the idea of working with human emotion,” Laurie explained.

“Purchasing a home is one of the biggest investments, if not the biggest, that people would make. The ability to help them with the process, well, as a psychology major that was always very appealing to me.”

So, after 10 years in radio, she became a full time REALTOR® in 2016 and, as she said, never looked back. Working solo but sharing marketing duties in partnership with other agents in Engel & Volkers’ Chicago North Shore office, Laurie now does almost 90 percent of her business in The Windy City’s northern suburbs, including her hometown of Highland Park as well as Deerfield, Lake Forest, Glencoe and more.

In a market where many clients would like to sell but are nervous about where they themselves will end up, Laurie is still working on her repeat business. And her referral clientele is robust, especially after closing over $15 million in sales the last two years.

“I think it’s definitely my service and communication.

My sellers never wonder how a showing went or what I’m doing to market their property because I let them know what I’m doing before they can even have questions,” Laurie said. “It’s the same thing when I am collaborating with buyers. If there’s anything that will be coming on the market, I have my feelers out. There’s a lot of different places I have my feelers out, whether through the Top Agent Network, or private Facebook groups, or my own networking in the real estate communities that I’m active in. And if there’s nothing to 34

show, I tell them. I want them to know I’m always working with them. They’re the captain of the ship; my job is navigation. They’re in charge. And people tend to like that. I’m there to help them and support them.”

Laurie is quite active in Highland Park, particularly with her children’s’ schools.

She has been a past president of the Parent-Teachers Association (PTA) and continues to take an active role in the community. Moving forward, she said her goals are as simple as doing the best job that she can for her buyers and sellers to continue to grow the business.

“I love what I do. I have a lot of passion. I hope my excitement and energy for selling real estate comes across to my clients,” Laurie said. “A lot of my clients become friends. You do build real, genuine friendships and that’s rewarding.”

Laurie Field is a member of Engel & Volkers’ Chicago North Shore team. She can be reached at 312-504-7010 or at 847-44-5730.

Contact her via email at laurie.field@evrealestate.com or check out Laurie’s profile at lauriefield.evrealestate.com www.

Top Agent Magazine

How to Throw a Networking Event

that Can Put Your Business on the Map It’s hard to argue with the benefits of attending networking events—you make new connections, enjoy industry skill-building conversation, and expand your reach in the local business community. However, have you ever considered the benefits of hosting a networking event?

Instead of attending as a guest, you’ll be the wizard behind it all. Throwing a networking event can position you as a local business leader, and you’ll be able to curate the experience to your tastes and goals. This idea may be tempting, but how do you pull it off? Review some Top Agent Magazine

of our tips and tricks below and you’ll be more than ready to throw a networking event that’ll put you on the map.

MAKE IT EASY FOR YOUR GUESTS TO SAY YES. From the outset, try to keep things as simple as possible for your guests. This means that e-invites should be structured, yet conversational.

Include a link to register online so that arriving to your event is seamless and requires no signup sheets or stuffy check-in procedures. Select a venue that’s relatively well-known and central

Top Agent Magazine®

35

Throwing a networking event can position you as a local business leader, and you’ll be able to curate the experience to your tastes and goals. to your area. It should also have easy-to-access parking so that attendance is streamlined and hassle-free. Also consider sending an automated event reminder the day before and the day of the event—that way you’ll set guests up for easy attendance that they don’t have to debate.

CREATE A THEME. Capitalizing on a holiday or local event is a great way to drive attendance to your networking function. While getting to know area professionals is a worthy reason to meet up, you’re likely to engender a livelier ambiance if you incorporate a holiday or theme. This will inspire comradery among your guests, in addition to giving your event a natural focus. Major sporting events, a Thanksgiving themed pie bakeoff, or a spring cleaning themed community volunteer day can generate more interest than your average mixer.

GET CREATIVE WITH YOUR GUEST LIST. While you may be trying to keep your invite list industry-specific, you may benefit from casting a wider net. Invite area entrepreneurs, young professionals, collegiate professional organizations, and even friends and family. You never know what sort of connections will be made, and high attendance is key to keeping the energy of your networking event at a high tier. Don’t worry about only collecting info from realtors or brokers or mortgage pros. Instead, create a 36

sense of community so that opportunities flow naturally and conversation remains diverse.

BE THE BOSS. As host, it’ll be your job to play matchmaker and drive conversation at your networking event. This means that you’ll get to know more people, but it also means you’ll be able to create connections between different professionals and businesses. You can maximize your matchmaking abilities by planting a few socially-minded friends around to drive additional conversations. Your goal is to keep people talking and to be outgoing. It should also be your goal to follow-up once the event is complete. Use this as an opportunity to continue to connect different people you met, or to follow-up with coffee or lunch with someone you found interesting. Try sending out a group thank-you e-mail to your guests after the fact, telling them to keep an eye out for your next event, or to get in touch with you for any questions or contact information of fellow attendees.

While it may feel like a risk to throw a networking event, it’s a risk worth taking. By positioning yourself as the host of your event, you’ll drive awareness to your business and brand, and build up the local professional community in a way that’s sure to draw good will your way.

Keep these ideas in mind as you go about planning a memorable networking event of your own, and above all—have a good time and others will follow suit.

Top Agent Magazine®

Top Agent Magazine

LESLIE MAGUIRE After growing up in New Jersey and Texas, Leslie Maguire graduated from University of Colorado and moved to Chicago, where she worked as a buyer for Marshall Fields. She and her husband made the move to Chicago’s North Shore in 1985. With great schools, stunning scenery and proximity to Lake Michigan and Chicago, Leslie knew it was the perfect place to raise a family.

As her children got older, she felt it was time to pursue her passion for this area by becoming an agent. “The North Shore has always been really fascinating to me,” she explains. “It’s very diverse. Nothing is the same. So when a few friends suggested I become an agent, I earned my license and never looked back.” Prior to entering the field, she had already honed her skills as an area expert. She volunteered on numerous committees and boards, including the Winnetka Caucus Schools and Parks Committee, Winnetka Park District Board, Winnetka Parks Foundation Board, and more. These experiences set her up for success, and she has now sold over $118 million in real estate since her start in 2000.

“Simply sensational service is what I pride myself on delivering to each and every one of my clients,” Leslie explains. Receiving the client-nominated Chicago Magazine Five Star Professional Award for eight straight years, it’s clear she is going above and beyond to achieve her buyers’ and sellers’ goals. After decades in the business, she has established a team of professionals to refer her clients to when they need assistance, including mortgage brokers, real estate attorneys, inspectors, and more. This helps each transaction run smoothly and eliminates stress. With around 80% of her business deriving from repeats and referrals, there is no doubt clients appreciate Leslie’s guidance and support through every step of the transaction. She is committed to working with her clients’ best interests in mind, and is always open about what she thinks.

“I’m very honest,” she explains. “I’m not shy about Top Agent Magazine

expressing my opinions, I’ll let them know if what we are pursuing is a good fit or not.” As one of her clients said, “It was a great pleasure working with her.

And she never makes it seem like work”.

In fact, many of Leslie’s clients end up becoming good friends.

Another recent client said, “Leslie is thorough and professional in every way.

She is also a wonderful listener. She is very sensitive to the emotional component to buying and selling a home. And boy does she know her stuff. She understands everything about this market. And her weekly newsletter is chock full of facts and comps. I could not recommend her more highly!”

With a record-breaking year in the works, Leslie plans to continue growing her business for years to come.

“My brokerage, @properties Christie’s International Real Estate, is a phenomenal company to work for,” she explains. “They give us the tools we need to grow our business.” As each year passes, her love for her career never wanes. “I’m doing this because I genuinely love doing it. It’s so rewarding to see my clients happy.”

For more about Leslie Maguire, please call 847-899-9420 or email lesliemaguire@atproperties.com Copyright Top Agent Magazine 37

LISA ASHER If you’re looking for a real estate agent who makes the process of buying and selling a home fun, REALTOR® Lisa Asher should be at the top of your list. She’s been in the business for eight years, representing the areas of Albany Park and Old Town Lincoln Park, Chicago. She’s a member of the The Collazo Marketing Group within Jameson Sotheby’s International Realty, so while she works independently, Lisa has the best of the best resources and people behind her.

A local of Albany Park, Lisa knows the ins and outs of the neighborhood. She calls Albany Park a “suburban urban” area and it is one of the most ethnically diverse neighborhoods in the United States. “We have a great school system, community gardens and excellent public transportation,” she says. “It’s a very tight knit community.” According to Lisa, Albany Park is slowly becoming trendy with new cocktail lounges like Bokeh and Nighthawk. “I also highly recommend making a stop at small businesses like Rojo Gusano, Kale My Name, Surge Coffee Bar, Noon-O-Kabab, and Tailwind Cycles,” she says.

with Drake Gardens. She cares about keeping the community beautiful and just last week, she and a group picked up trash around town as a ‘spring clean.’ Staying active is also important to Lisa and she loves going for walks and bike rides in Albany Park and River Park with her husband Raúl and their rescue dog, Matilda.

On average, Lisa does between $5-10 million each year in volume. She already has some large projects lined up for 2022, including 6 luxury units coming to market in Lincoln Park and a very exciting project in South Loop. Both projects are expected to launch within the next 30-45 days, so it’s safe to say that it is crunch time for Lisa at the moment. That’s one of the best things about the areas she represents — Lisa is able to work on projects of all shapes and sizes, getting to know clients on a personal level in the process. “Buying a home is the single most important purchase my clients are going to make in their lives. I love being a part of keeping up with the American dream and continuing the legacy of home ownership.”

Lisa goes the extra mile for her clients and it shows — almost 100% of her business comes from repeat and referral clients. “Luxury is not a price point, it’s a level of service,” she says. “My clients can call me at any time for anything. I love building relationships and transforming a transaction into a life-long friendship. Holidays, rites of passage, the good and the bad; I want to be there for my clients and for them to know that i am here for them.” Backed by Sotheby’s marketing technology and tools, Lisa has no problem keeping up with all her clients while growing her brand.

It’s clear that Lisa loves her community as her involvement extends beyond her work responsibilities.

She’s held numerous positions in town, like being on the 33rd Ward Participatory Budget Committee. She’s a member of Christ Lutheran Church and volunteers 38

To learn more about Lisa Asher, call 847-867-4865 or email lasher@jamesonsir.com Top Agent Magazine

Is Starting a Team the Right Solution for your Business?

You’ve started your own real estate business and after a slow start, you’ve found your footing and business has really taken off. Sounds great, doesn’t it? Until maybe you’re getting more business than you can handle. After all, you don’t want to sacrifice service for more listings. The top-notch level of service you offer is probably what created your boom in Top Agent Magazine

business in the first place, so you don’t want to compromise that. But, at the same down, you don’t want to turn down business either. It’s at this point, a lot of Realtors® consider starting a team. But, how do you know if that’s the right call for you? Here are a few questions you might want to ask yourself to help make your decision.

39

The top-notch level of service you offer is probably what created your boom in business in the first place, so you don’t want to compromise that.

CAN YOU AFFORD IT? First things first, are you really making enough money to warrant hiring help? One of the key things to think about is your ability to generate leads. Are you so busy with your existing contracts, that you have no spare time to generate more business? Then, it might be time to consider your options. Figure out the time you’ll be afforded to generate more business, how many more transactions that will lead

to, and then see if that pays for the assistant’s wages. That should help you easily see if it’s worth the investment. If it’s on the border, you may still want to go for it if you have a lot of confidence in the market and your ability to bring in business. If you’re not quite there yet though, it might be a good idea to look into a virtual assistant until your business is ready to expand.

ARE YOU READY TO BE A TEAM LEADER? Or in other words, how comfortable are you delegating tasks and responsibilities? For some agents, they need to be actively involved in every step of the process. Being a team leader is not only about being able to delegate, it’s about mentoring and guiding your team as well. Not only do you have to help them serve the team

better, you need to look at yourself honestly too, constantly evaluating what you can do better. It’s also your job to set up systems and operations, that are constantly refined with the feedback of your team members. Clear and constant communication is key with your clients as well as your team.

CAN YOU FIND PEOPLE WHO SHARE YOUR VISION? Of course, the above two points are moot, if you’re unable to find people that you trust and that share your business’ philosophy. Having a supportive and professional team culture is instrumental in a team’s success. These are people you will be working with closely for long hours so you not only need to trust in their expertise and professionalism, you want to find people with a positive attitude. You will all be relying on each other to create seamless trans40

actions in sometimes stressful circumstances.

Having the right team spirit, so to speak, is what will help your business and team grow.

The ultimate goal of a team is to have thriving careers for everyone on board.

So, if you want to see your business grow maybe a team is right for you. It may even give you a little free time for a personal life. We can all dream, can’t we?

Top Agent Magazine

Area Specialist MEGAN LIVATINO Megan Livatino loves helping others. She does it in her personal life and through her nonprofit work. So, when someone close to her challenged her to find an outlet for herself, it is no surprise that she turned to a new career in real estate where she could also help people. Throughout this transition, Megan found a fulfilling career that she had been seeking. “I love being able to help clients feel comfortable throughout what can be a very stressful process. Buying a home is often the biggest investment a client will ever make,” she says. “I love that every day is different. And I love that I can have a career that I thoroughly enjoy, and at the same time balance other priorities.” Excitement, she says, comes from closing deals in competitive situations and seeing the smile on a client’s face when they find their new dream home.

Having gained a foothold quickly, Megan logged more than $5 million 2021 in her first full year as an agent.

Megan loves working in Evanston, where she has spent 46 years of her life, and is the market she knows best. If you look at her past sales, you can see that she has also been successful throughout Chicago and its northern suburbs. Evanston, though, remains at the core of Megan’s work/life balance. “I was born and raised here,” she says. “(I) went to Evanston Township High School and then went to Northwestern University. I really have never left and I love our community. I think people see me as very honest and approachable”. Clients also appreciate her attention to detail. She holds buyers’ hands through what can be an intimidating process and keeps open communication with all parties so clients can feel secure.

Megan’s professionalism extends into her marketing and client relations. She taps into her growing network

of collaborative agents both to promote listings and to find home matches for clients. With such a hot market, she has relied heavily on social media to make those connections. Social media also comes in handy for staying in touch with past clients. Additionally, Megan’s team has been able to resume hosting in-person client appreciation parties.

Megan’s reputation as a community leader has enhanced her real estate career. She builds on connections she made as a co-founder and former Executive Director of Girls Play Sports. In 2014, her husband, athletic director at Evanston Township High School, noticed a drop in girls’ participation in sports. In response, the couple and another community leader founded Girls Play Sports to build confidence in young girls and introduce them to the 17 sports offered at the school. Within a few years, the high school for the first time had more girls in sports than boys, which they believe was a direct correlation to the programs they offered. Girls Play Sports reaches 2,000 girls a year in its community. “It’s really been a great way to know and to partner with schools and different organizations that benefit youth in our community,” she says.

Megan recently stepped down to engage full time in real estate, but she remains committed to the cause and is still on the board of directors.

So far, real estate has offered Megan a perfect balance of family, friendship and finances. Megan joined a team with two high school friends, and since then the team has added a few other longtime friends. “It’s been great to grow the team with people that we’ve known for so long,” she says. “These are friends that are more like family.”

To learn more about Megan Livatino, visit meganlivatino.com, email meganlivatino@atproperties.com or call 847.975.9165 www.

Top Agent Magazine

41

RAECHEL LANGENBACH Looking for a home with Raechel Langenbach is like meeting a new best friend. “I work for my clients. I don’t work for the sale,” she says. “I’m accessible 24/7. We’re going to see each other often. You’re going to call me with questions. You’re going to text me with questions, and I’m going to be able to answer all those questions for you. And I’m going to be 100 percent honest with you. I don’t play games.” Raechel relates to buyers relocating to the suburbs after years in the city.

“I can relate to them because I did this 15 years ago when my kids were little,” she says. “I feel like I can just connect with my clients on a different level. I don’t treat them as if it’s just a professional transaction. We become friends through the process.”

Raechel grew up in Chicago in a VIctorian home that seemed to be always under construction. Her father and eventually her brother in law worked in construction trades. On a whim and looking for a career transition, she bought a Groupon for a real estate class in 2012. “I took the class, loved it and aced it and just ate it up,” she says. “I soaked it all in like a sponge. Every aspect of the business was intriguing to me. And I was very excited to get started once I was licensed.” For her fervent start, Raechel was named Rookie of the Year by Chicago Agent Magazine. Giving friendly professional advice, such as what to take away from an inspection report, comes second nature to Raechel. Tapping into her home building familiarity and connections, she has found a niche in advising clients purchasing fixer uppers.

Glenview, where Raechel’s agency is based, offers local dining choices, nearby beach access and acclaimed schools just 20 minutes from downtown Chicago. The Glen Town Center, a converted naval air station, is home to a mixture of residential areas along with shopping, restaurants

and a scenic park. Glenview scores high on walkability, and it offers homes from $300,000 to $3,000,000. “It’s really convenient for commuters,” Raechel says.

“It’s just a super family-friendly area, very safe, very inviting. It’s a really great community to raise a family and, quite honestly, to grow older as well. There’s something for everybody.”

Good public and private schools were part of Raechel’s decision to raise her family in Glenview. She makes sure to give back to the schools and the community with her volunteer work and sponsorships of campus events like fun runs. She spent six years as guild leader for the Women’s Club at Our Lady of Perpetual Help.

Misericordia is an organization that aims to improve quality of life for people with profound disabilities. Raechel mixes business with charity, hosting Misericordia fund-raising food trucks at open houses.

Going forward, Raechel intends to grow her team organically. As it stands, she is putting her expertise into REimagine Real Estate, a Real Estate team she launched through @properties with lifelong best friend and new agent Elizabeth Salas. She envisions the team growing to handle more clients, but not more than she can give her personal attention. “My goal is to keep that personal connection with my clients and with my other agents and their clients. For us to have that kind of family feel, and have them feel like they’re the only clients that we’re working with,” she says. “It’s about having patience with your clients and really trying to understand what their needs are. And I want to keep that culture within my team.”

Focusing on the familial aspect will enable Raechel to continue serving more buyers and sellers. “If I’m doing the right things, and I continue to have the attitude that I have and have people around me with that same kind of mentality and attitude, then success will follow.”

To learn more about Raechel Langenbach, please call 773.405.5801, email rlangenbach@atproperties.com or visit atproperties.com/agents/RaechelLangenbach www.

42

Copyright Top Top Agent Agent Magazine Magazine

5 Reasons Why You Need a Mentor As great as it might feel to start your own business, and be solely responsible for its success, at some point, every entrepreneur reaches the limit of their potential, and needs a boost that only experience can provide.

But how do you get a lifetime of experience when you’re just starting out? Sure you can read countless books, but no book can replace the real life experience and advice of a mentor.

Mentors not only provides valuable insights, but they also have access to valuable connections as well. In fact a majority of the Top Agent Magazine

most successful CEOs and entrepreneurs in the country have said that having a mentor early on was instrumental in their success.

Here are some of the reasons why.

1. They’re able to see where you need improvement, when you can’t When you’re working non-stop to get your business off the ground, you might feel sensitive to any criticism from people who aren’t going through what you are. A good

Top Agent Magazine

43

mentor knows exactly what you’re going though, and has probably made every mistake. When you’re in the thick of it, you might not be able to see where the problems are. A knowledgeable outsider, who knows exactly where you’re at and has only your best interests at heart is just what you need.

When you have a trusting relationship with someone like that, you will be more willing to listen to that brutal honesty, even if that constructive criticism stings.

energy into it. They can see things in a completely logical way and guide you based on the facts rather than emotion. A good mentor helps you work smarter, not harder. They help you focus on your goals and how to get there, as well as setting boundaries for you so you don’t overextend yourself. They teach you how to say no and help you let go when you need to move on from a setback.

2. They will encourage you to think outside of the box

In addition to expertise, building a strong network is something that can only come with time. A mentor will most likely have that already, giving you access to people and resources that would take others years to gain. These connections will lead to opportunities that might never have happened otherwise. It’s also a great confidence boost knowing that your mentor trusts and believes in you enough to invite you into their inner circle.

Years of experience can give someone a great idea of what works and what doesn’t.

They’ve seen things first hand, not just in theory. At the same time, mentors recognize the importance of taking chances, calculating risks, as well as cutting losses and moving on. A good mentor isn’t trying to encourage you to be a carbon copy of them, they are trying to create the best ‘you’ possible. That includes encouraging you to take chances, and then being there pushing you to keep going forward if it doesn’t work out.

A good mentor knows that even failures can be opportunities.

3. They take the emotion out of decisions and help set boundaries Unlike you, a mentor has no emotional investment in certain business approaches that you might have decided to try. There’s nothing harder than admitting something isn’t working when you’ve put a lot of time and 44

4. Networking

5. Encouragement At the heart or it all, a mentor offers you encouragement and motivation along the way, in good times and in bad. After a failure, it can be hard to get back on track and keep forging ahead. It helps to have someone who has spent year getting back up after being known down and coming out stronger than ever. It’s during those moments, when you feel alone and isolated, that having someone around offering you advice and positive feedback will be a much needed salve. They’re your cheerleader, they want you to succeed, and hopefully, you’ll pay it forward one day when you become as successful as them.

Top Agent Magazine

Top Agent Magazine

Area Specialist REGINA RUEDA Regina Rueda is a newly established Broker/ Realtor® serving greater Chicagoland who first came to America when she was thirteen.

Regina grew up in the Logan Square neighborhood and was not initially familiar with speaking English; however, she learned the language, found career stability in banking for seventeen years, and eventually became curious about Real Estate. Today, she has a thriving real estate business representing numerous clients, many being the Latino community. Regina was first introduced to the industry by a family member. She quickly found similarities between her previous position and real estate, each with a similar mission to help people. Today, she works solo representing EXIT Grace Realty throughout the South, North, Westside, Eastside Chicagoland, and the Suburbs for buyers, sellers, and investors. “I’ll go wherever my clients are,” Regina says.

Regina spends substantial time networking outside of the office as a member of the National Association of Realtors (NAR) (The National Association of Hispanic Real Estate Professionals (NAHREP). As a result, she has begun to build repeat and referral customers.

She has also recently joined the Women’s Council of Realtors-Northwest (WCR) and has been anointed president of the Bilingual Advisory Committee (BAC) for her children’s school. In addition, Regina is incredibly active in the Chicago community, building relationships with vendors, attorneys, lenders, Realtors®, and home inspectors between all her affiliations. As a result of these networking initiatives, Regina sees clients return for her guidance in their homebuying journey.

Regina makes a point to stay connected with all of her past, existing, and potential clients by sending out handwritten cards for special occasions, like birthdays, and mailing out yearly magnetic calendars with

educational Buyers/Sellers real estate tips.

Additionally, she does pop-by visits and phone calls, sends electronic newsletters, and keeps client information in her CRM and database. While Regina makes an admirable effort to keep in touch with clients, she utilizes various marketing methods to market her listings, including social media hubs like Facebook, Instagram, and Linked-In. In addition, Regina uses professional photography and many tools which EXIT Grace Realty provides. Lastly, she makes a point to be present for all open houses. Regina even goes so far as to host other Realtor®s’ open houses as an opportunity to obtain self-generated leads. As a result of her commitment to her clients and earnest work, 2021 stood an excellent financial year for Regina.

Regina loves helping clients find their dream homes and has a passion for serving the Latino community and the heritage of her roots. A few traits that differentiate Regina from her peers include her mindset to be constantly available, her ability to be flexible, and her willingness to find answers for her clients, no matter what it takes. When Regina isn’t working, she loves to spend time with her three kids, husband, and dog, Rocky. “Being a Realtor® is like a 24/7 thing,” Regina shares and admits she is practicing work-life balance, though still devoted to her clients. Regina’s future looks bright as she plans to get her managing broker’s license, obtain more certifications, grow her knowledge of the industry, grow a team of agents one day and become an investor along with her husband. Regina still harnesses the skillset she learned from previous careers as leverage to excel in the real estate business and build client relationships. Regina truly treasures all facets of her career and is genuinely thankful for the guidance, coaching, and collaborations with other agents within EXIT Realty.

To learn more about Regina, email Reginaruedahomes@gmail.com, visit reginaruedahomes.com, or call 773-931-1522 www.

Top Agent Magazine

45

mailto:mag@topagentmagazine.com

46

Top Agent Magazine