CALIFORNIA MORTGAGE 7-27-20

CALIFORNIA MORTGAGE EDITION

Every Player is Valuable:

How to Boost YOUR TEAM’S MORALE KILLING CLIENTS WITH

KINDNESS AND VALUE How to Cut Down on

DIGITAL DISTRACTIONS and Up Your Productivity TOP MORTGAGE LENDERS

SEAN NOVAK KAELEN CAVALLI & DEANNA SCHMIDT

COVER STORY

MARIANE LEYSON

CALIFORNIA MORTGAGE EDITION

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MARIANE LEYSON

SEAN NOVAK

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KAELEN CAVALLI & DEANNA SCHMIDT

CONTENTS 4) EVERY PLAYER IS VALUABLE: HOW TO BOOST YOUR TEAM’S MORALE

20) KILLING CLIENTS WITH KINDNESS AND VALUE

6) WHY DOESN’T TRAINING WORK FOR YOU?

25) 5 THINGS YOU CAN DO TO ACHIEVE YOUR BIGGEST GOALS

15) HOW TO CUT DOWN ON DIGITAL DISTRACTIONS AND UP YOUR PRODUCTIVITY

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Every Player is Valuable: How to Boost Your Team’s Morale In the fast-paced world of real estate, it can be easy to overlook the contributions of those lower-level employees who are instrumental in our success, yet are overlooked when it comes to recognizing the important roles they play in keeping our business operating smoothly.

Even a task that seems simple, such as answering phones, can be overwhelming at 4

times. Letting these employees know that they are appreciated is something that often goes overlooked at busier companies, and can often result in impaired morale overall, as employee dissatisfaction tends to be contagious.

Here are some things that you can do to increase morale and productivity in your workplace: Top Agent Magazine

While it’s important to point out when an employee is doing something wrong, it is equally – if not more – important to acknowledge when that employee is doing something right.

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While it’s important to point out when an employee is doing something wrong, and sometimes to reprimand, it is equally – if not more – important to acknowledge when that employee is doing something right. Even a simple compliment can go a long, long way towards building that employee’s morale, and therefore their willingness to go the extra mile for your team.

An example: “Sally, I just heard you on the phone with that client. You sounded very professional and I really appreciate your representing our business that way.”

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Determine what all of your employee’s goals are, and what their expectations for growth might be. There may be lower level employees who are perfectly content doing what they’re doing, and who have absolutely no expectations for growth in your business. Others, however, may have an interest in moving up the ladder. Make it your business to determine this early on, and try to take a personal interest in your employee’s growth with your company. Knowing there is room to grow is an important factor in employee satisfaction, and knowing who wants to grow and who

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doesn’t is something you should be aware of. Groom from within, and your employees will be grateful and work harder.

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If your workplace is highly stratified, with multiple levels of employees (agents, senior agents, loan processers, assistants, etc.,) make an effort to ensure that everyone feels valued as part of the team regardless of what they earn. Various team building exercises that encourage trust and a sense of familiarity can go a long way towards fostering an environment that is less unnecessarily competitive and more productive and cooperative. A quick web search for “Trust Building Exercises” will help you locate many good ways to achieve a newfound level of camaraderie amongst your team. Many of them are quite a bit of fun, too.

Hopefully these tips will assist you in creating a better-functioning, higher-achieving team of motivated, caring employees.

Remember, a chain is only as strong as the weakest link, so be sure to keep everyone feeling appreciated, supported and valued, and your company will only benefit.

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Why Doesn’t Training Work for You?

by Carla Cross

Why isn’t your training working for as a ‘performance art’, not a you? Every company says they ‘knowledge pursuit!’ ‘have training.’ Yet, whether you’ve been in business 2 days or 20 years, Big question for you: Think of your you’ve probably felt frustrated that last 3 trainings. What were you doing those hours spent in class—listening in class? Listening to the ‘expert’? to someone at the front (the Or, were you putting to work what ‘expert)—didn’t do you any good. you were learning—while in class, There’s one reason training doesn’t so you could get valuable feedback work—and here’s how to make it before you ‘practiced’ on real work for you, so you don’t waste people—your clients? precious hours in training rooms.

What you need to be doing in class Training doesn’t work because it’s to assure you can do it ‘for real’: not taught right—and the people in the class aren’t doing what needs to • If it’s appropriate, you need to role be done for training to make a play (like answering objections, giving a listing presentation, etc.) difference in their lives.

Here’s what training needs to help • If appropriate, you need to you every time you’re in class: differentiate (like finding mistakes in a purchase and sale agreement).

Training must have action inside class to be effective for you.

• If appropriate, you need to practice the actions in class and then What do I mean? go out and do it with a ‘real person’—the client—and come back I mean we have to look at real estate and tell how it went (practice a 6

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listing presentation, do it ‘for real’, Real Estate: Performance Art and come back to class and refine it). or Knowledge Pursuit?

None of these things happening in class? Make it work anyway. Take the ‘actionable’ items you learned in class and go do them—for real— within 3 days of going to class (otherwise we only remember 10% of what we heard!). Now you’ve made your own action plan.

Trainers: I just videos showing training work. uTube channel.

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Let’s be honest: Do you know someone in your office who seems to know everything—but doesn’t sell a stick of real estate? Sure.

That’s the problem with treating real estate as a ‘knowledge pursuit’. It has little to do with results. It’s a performance art. How you perform in the field—with real clients— did a series of 5 determines your success. how to make your See them on my Big question for you: Which kind of agent are you? A ‘performance art’ 7

How you perform in the field—with real clients—determines your success. agent or a ‘knowledge pursuit’ agent? Which is easier to become?

Your Training Should Resemble a Piano Lesson

will ‘do it’ for you 3.Relying on ‘on demand’ video.

Many large franchises are providing video on demand training. Brokers may be relieved that this is going to take training off their plates. I wish.

Unfortunately, video training can provide very limited production results. Why? Because people don’t learn much by watching video. Yes, they learn a little. They observe someone else doing something; they get information. But, they don’t have to take action.

As a long-time pianist and teacher, I know intimately that, if you don’t practice, you can’t play (or you play badly)! Think of effective training like a piano lesson. You practice outside class. You come prepared.

You get tips and modeling from your teacher. Then you practice in class with your ‘coach’ watching and listening. Then, you ‘go out in the field’ and practice. You come back When you’re ready to get results ready to perform for your coach from your training, you’ll be ready to treat your training like the power again. That’s effective training. tool it really can be.

Here are 3 things that don’t work in training (and things for you to avoid): Carla Cross, CRB, MA, is an international 1.Listening for a long period of time and thinking you can do it (you already know that, from your experiences, right?)

2.Thinking most company training 8

speaker and president of Carla Cross Seminars, Inc. and Carla Cross Coaching.

A former national Realtor Educator of the Year, Carla is known as one of the ‘go-to’ experts in her profession. She’s written training and coaching programs for most of the major real estate franchises.

Contact Carla at 425-392-6914 or www.carlacross.com.

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MARIANE LEYSON Top Agent Magazine

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Owner of Presto Home Loans, Inc with locations in San Bruno and Santa Maria, California, Senior Loan Officer Mariane Leyson is a dedicated mortgage professional with nearly thirty years of industry experience.

Mariane Leyson – Senior Loan Officer and Owner of Presto Home Loans, Inc. with locations in San Bruno and Santa Maria, California – is a dedicated mortgage professional with nearly thirty years of industry experience. Hardworking, deeply knowledgeable, and an adept problem solver, Mariane has built a sterling reputation as a lender who can be trusted to guide each and 10Copyright Top Agent Magazine

every one of her borrowers toward their goal of achieving the American dream of home ownership. Having been built on a foundation of honesty and integrity, Mariane’s business continues to grow, year after year, with no sign of slowing.

Mariane began her career in the mortgage industry in 1992 at the age of eighteen as a Top Agent Magazine

Loan Processor. Her natural ability and solid work ethic helped speed her ascent up the industry ladder, and three decades on she is now overseeing a thriving office with over fifty employees, each of whom share the singular goal of providing their clients with incomparable customer service.

The entirety of Presto Home Loans’ business is based on referrals from past clients Top Agent Magazine

and satisfied Realtor partners, a true barometer of the exceptional customer service they offer. “I’ve been in the business a long time,” says Mariane, when asked how she has managed to generate such impressive customer loyalty. “Loan transactions are not always a smooth ride, but my extensive experience in the industry has given me the ability to navigate any problems and maneuver successfully through them.” Another factor Copyright Top Agent Magazine11

“Loan transactions are not always a smooth ride, but my extensive experience in the industry has given me the ability to navigate any problems and maneuver successfully through them.”

would be the true concern Mariane feels for her clients, and her ability to put them at ease through even the most treacherous transaction. “It’s important to care for your borrowers and to understand their needs,” she explains.

“If you focus on their needs rather than your commission, they can sense that, and it makes them feel safe with me and my company.”

Mariane is justifiably proud of her association with Presto Home Loans and the wide array of loan products it can offer, from fixed rate and adjustable rate mortgages to FHA loans.

She is also proud of her company’s reputation for taking a loan from application to closing table quickly and efficiently.

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“I love the challenge of this job,” says Mariane, when asked what she enjoys most about her chosen profession. “I like the fact that I can do tough deals, which is because I take the time to analyze the loan with my team, and I also simply love helping people.

I love when they are happy with their loan, and I know that they are going to return to Top Agent Magazine

us in the future. It’s such a great feeling to have helped them achieve their goals.”

When she’s not working, which is rare, Mariane is committed to giving back to the community that has given her so much, and she does so through a number of local charities and her church.

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Mariane’s plan for the future of her business is to continue growing, and to add additional personnel to ensure that the impressive quality of customer service

they offer is not sacrificed. Presto Home Loans is also looking to expand to other states and to become a full-fledged lender.

For more information about Mariane Leyson, please call 650-389-5019 or email Mariane.Leyson@prestohomeloans.com http://www.justingrable.com

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How to Cut Down on Digital Distractions

and Up Your Productivity As a real estate professional, staying tethered to your phone and computer are likely par for the course. When your office is on-the-go and you’re fielding round-the-clock questions from clients, it’s only natural that you’ll be drawn to your phone for professional updates. From refreshing your inbox and engaging with clients on social media, to drafting email blasts and coordinating with colleagues by text message— Top Agent Magazine

it can feel impossible to untangle yourself from the worldwide web.

As a professional, you may not be able to withdraw from the digital world completely, but there are a few techniques you can use to limit your extraneous digital distractions and streamline the time you spend online. After all, it’s entirely common to faithfully begin one task and then

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get unexpectedly drawn down the digital rabbit hole. To save yourself time and virtual burnout, here are a few ways to unplug, recharge, and make the most of your time online and off.

Focus on one digital task at a time.

While multi-tasking may seem like a sound approach to productivity, this method usually results in surface-level progress across a few tasks, rather than reaching the finish line on any.

Instead of opening multiple tabs and trying to do it all at once, hone in on one digital task at a time. Have emails to return? Allocate an hour to work exclusively on this to-do list item. Need to post a new blog entry? Pencil in a dedicated half hour. If you focus on one task a time and exclusively devote your energy and productivity to it for a set period, you’ll make a far bigger dent in your list of duties for the day.

Give yourself a curfew.

In the real estate business, the hours may seem never-ending, but if you don’t want to slow your productivity with fatigue, you’ve got to set some boundaries. Try setting up a digital curfew for yourself and put your phone away after a certain hour. Devote an hour or two before bedtime to time away from your computer and your phone—read a book, prep your lunch for the next day, or try a round of mindful meditation. Carve out space and time to disconnect from your technology and stick to the habit. By morning, you’ll be refreshed and ready to dive back in.

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Mute social media notifications and create dedicated check-in times instead.

Instead of taking a reactionary approach to social media—waiting for the dings and pings that lure you back to your screen—try muting some of your social media alerts and instead dedicate three timed windows per day to check-in on your timelines and engagement. If you’re constantly interrupted at unexpected intervals when someone likes a post or leaves a comment, your whole workflow can be derailed. Instead, unchain yourself from the instant gratification of responding to every buzz and beep your phone emits. Systematize your professional social media life and you’ll stay organized and on task.

Keep your inbox organized.

While it may take some time and effort to create a sorting system for your email inbox, it can go a long way to limiting distractions and stress. Create folders and an organizational flow and every communication will have a place and a priority.

That way, when you open up your inbox and have to go digging for old emails or exchanges with past clients, you won’t have to waste time sorting or feel overwhelmed by the clutter. If everything has its place, you’ll have an unobstructed, streamlined canvass to conduct business from.

Digital distractions don’t have to derail your day or sap your productivity. Email, internet, social media—all are tools to be commanded. With the right planning, understanding, and consistent execution, you’ll be able to wield the power of each without the downside of distraction.

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SEAN NOVAK

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SEAN NOVAK

“Clients are my number one priority in my business. I love the aspect of talking to people, connecting with them on a personal level, and helping them achieve their dream of homeownership.”

Sean Novak began his journey in the mortgage industry right out of college. He started out as an assistant to two loan officers, quickly learned the ins and outs of the industry, and got promoted to his own branch. After the market crash, Sean took some time away from mortgages, but he returned a few years later and started working for a company whose values he aligned with. He then obtained his licensed, and began his job as a loan officer, with dreams of one day starting his own company. Two years later he made those dreams into a reality, and opened up Lendevity—a broker and direct lender company initially based out of his very own garage, which he converted into an office. In their second year, 18

the company was ranked as the 1% originators in the nation.

Building a company from the ground up was no easy feat, but Sean knew exactly the type of work model he had in mind when he set out for this journey. He created Lendevity with the word “Longevity” in mind. From working in various other environments he learned the type of values that he wanted to transfer into his own business, as well as practices that he preferred to leave behind.

It was important for him to build a company with strong core values, such as investing into long lasting relationships with clients. “Clients are my number one priority in my business. I love the Copyright Top Agent Magazine

aspect of talking to people, connecting with them on a personal level, and helping them achieve their dream of homeownership,” he says. And in order to show clients that he’s with them throughout the entire process, Sean utilizes various means of communication, such as phone calls, texts, and emails.

In the future, Sean wants to continue the growth of Lendevity. His focus remains on constant improvement so that clients can receive the best customer service possible. And Sean’s main goal is to increase the size of business, focus on marketing, and eventually become the top mortgage broker in the area.

Lendevity offers a wide variety of loan options, such as conventional loans, government loans, and non-conventional loans. For Sean, it was crucial that his company operated on the principles of transparency, trust, and loyalty, so that clients could feel confident throughout the process. And Lendevity shows how grateful they are for loyal customers by covering all of their 3rd party fees on refinance transactions, and rewarding them with other various perks.

Besides dedicating himself to his business, Sean is also passionate about staying involved in his community and giving back to those who need it most. As a cancer survivor himself, he understands how significant it can be to receive help from others, and he often donates to cancer foundations dear to his heart. And outside of work, he loves to spend the majority of his free time with his wife and two sons.

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To learn more about Sean Novak email sean@lendevity.com, visit lendevity.com, or call (818) 734–6020 www.

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Killing Clients with Kindness and Value

By Walter Sanford

Sometimes, we need to “kill” our clients with kindness and offer value. I know it goes against everything in our nature to turn the other cheek when they are being mean.

Recently, a coaching client had some challenges with a particular client, and I’m sure you have also worked with the kind of client who discourages you so much that you just want to hit the delete button!

How about offering a response that increases your fame and makes the client always wonder what they may be missing? They might not list with you, but they will never forget you.

Included in the balance of this article are the email from the client, the request for help from my coaching client, and then my suggested response.

Email from the Potential Client: Sorry, I have been really busy. Let me tell you where I’m at with everything. You may or may not be interested.

I am definitely putting the house on the market. The house has been rented for the last 5 years with the same family. They originally signed a rent to own lease. Three years ago, they decided they didn’t want to buy it.

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Anyway, I recently informed them that I’m going to put the house on the market. Now, they are reconsidering buying the house. I don’t think they will buy the house, but I guess you never know. If they do buy the house, it would be for sale by owner. I will not let them drag their feet.

We happen to know a lot of REALTORS® in (area). Some are pretty good friends and with that comes opportunities at rates way under the norm. One of them did sell our last house quickly but circumstances have changed. I know you are a very good REALTOR®, because I have heard other REALTORS® talk about you.

You may not be interested at this point anymore. If you are still interested, let me know what your best rate is. Let me know if you are okay with the current tenants on a “for sale by owner” agreement, if that happens.

I would want a short-term agreement. The current rent is higher than my mortgage payment so I’m okay if they don’t buy and I’m not forced to sell at a low price. However, I want to sell ASAP. I’m wanting to purchase another property so I’m not going to overprice the house and I will negotiate.

Email from Coaching Client to Me: Walter, this guy is a college basketball coach. I want to help him, but I need to have a chance to run a successful business, too! How do I answer this?

Email from Me to Coaching Client (to share with potential client): Thank you so much for the nice words. It is very exciting to hear that our hard work is creating some buzz. I think we can accommodate you and exceed your expectations: Top Agent Magazine

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1. We believe that we exceed client expectations more often than most agents, because we spend the time to understand what the client needs.

Then we develop a customized program to meet and exceed that goal.

We would love to help you in accomplishing your real estate needs.

2. We would be happy to exclude the current residents from the listing agreement for 30 days. This would help in motivating the current residents to buy in that they can see the price discounted by the commission, if they commit to buy within the 30 day period. We would like to offer you our closing service that handles everything for a flat fee of $4,000. This handles the contract phase, aligning the team of affiliates, and the closing. This, of course, is at your option.

3..Our commissions are normal for our market, but we save you money over any commission discounter. Our specialty is increasing your net proceeds. We do this by bringing you more buyers with more effective marketing, better negotiating, better systems for handling inspections, better pre-approval tools for your buyer, better contracts, and less post-seller litigation from better contracts. Commission discounts usually cost you money because of the agent’s lack of emphasis on your net proceeds check. It is like a basketball player who is playing with no heart, only for the scholarship.

4. Our rate is retail 6%. This may eliminate us, but that would be a shortsided conclusion. Here are 5 of the ways we can beat any commission discount: A. We beat the average List to sell ratio in (area) by a larger margin than any discount.

B. We beat the days on market, which affects your carrying costs and lost opportunity costs on your equity.

C. We have a low litigation rate as compared to national standards.

D. We can market your home a little over retail due to our marketing.

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D. We urge a pre-inspection plan to get rid of the little and big problems before a buyer is involved and wants everything built new.

5. Our agreements are 6 months, but that is not what sells properties.

Marketing and price sell property. If we are wrong about those two items, we will adjust every week based upon showings and consultations with you.

6. I would also like to advise you on a misconception. Rental costs average about 35% of market rent in our area. Add in lost opportunity costs on your equity that is not doing anything at this point. I can show you how your current position is losing you money every month.

I think our next step is a presentation of the tools we bring to achieve your goals. Listing with friends is loyal, but is it the best business decision?

Do they have the tools and will you hold their feet to the fire when the results are not what you need? (Client’s name), you know the difference superstars make on a team. Let’s go for the win.

It’s not so much whether my coaching client obtained the listing, but he needed to stand up for a profitable, long term business. Never sell yourself short to get business. You will never be happy.

In these situations, I cannot guarantee an outcome, but I can guarantee the client will never forget you. You are planting seeds of discontentment with the small amount of money saved in a commission compared to not achieving their goal. Whether he/she admits it or not, he/she will have respect for you.

Do more lead generation so you won’t have to work so hard on leads like these.

Copyright©, Walter Sanford. All rights reserved.

Walter Sanford has been designing and implementing real estate systems for 30 years.

One of the most successful REALTORS® and now wealthy from his systems, Sanford teaches his systems and strategies through his products, seminars, and personal coaching producing the best results in the industry. Do what works, do what is proven. Hire Walter Sanford. Call our office at 800.792.5837, email walter@waltersanford.com, or chat with us online at www.waltersanford.com.

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5 Things You Can Do To Achieve Your Biggest Goals If there’s one thing successful people can agree on, it’s that setting goals has been key to their success. Whether you’re creating a five year plan or just settling on what you want to achieve by the end of the day, setting goals gives you the focus and direction you need to complete even the biggest tasks.

But there is a method to setting them. It’s a process that takes careful thought and conTop Agent Magazine

sideration up front, which is then combined with the hard work necessary to implement your plan. Luckily there are proven methods to goal setting that you can start using immediately.

1. MAKE YOUR GOALS SPECIFIC

Yes, it’s fun to think in grand terms of where you want to end up in life and in your career, but it’s better to have a specific

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Your plan of action should include daily, weekly, monthly and yearly goals. goal like “Increase my sales by 25%”, than “Get rich.” When a goal is clear and specific, it allows you to figure out the exact steps you need to take to accomplish it. The more general it is, the more paralyzed you might be when it comes to figuring out what to do since, the choices may be overwhelming.

2. MAKE IT ATTAINABLE

Making attainable goals might seem boring, I mean afterall, you want to dream big! But you don’t want to suffer through the disappointment of not reaching your goal, something that may not even be possible at this stage in your life to begin with. One solution to that is creating goal levels. You can have the dream goal, but underneath that you have the realistic goals that are setting up a foundation for achieving the big one.

Things that are attainable still take work and effort to achieve. Those small victories will keep you motivated and encouraged to go for the bigger dreams. And don’t forget, those little goals may have been things you wouldn’t have gotten done if you didn’t set out to achieve them, so be proud!

3. PUT A PLAN OF ACTION IN WRITING

Your plan of action should include daily, weekly, monthly and yearly goals. There is something about seeing things in writing and crossing them off the list that is oddly satisfying.The daily goals are especially 26

important in regards to building up those good habits. The first few weeks of your plan of action are critical when it comes to your long term success. Reaching a goal is something you are doing every day, all throughout the day, in numerous ways.

Achieving goals is all about creating good new habits.

4. MAKE IT MEASURABLE

This is key, since you definitely want to reward yourself for a job well done, and having a goal that is measurable in some way is a sure way to know. Maybe it’s to increase your lead generation or to cut expenses, whatever the case, have a measurable test you need to meet, as well as a time frame. Then calculate what you have to do to reach that goal. Not only should your goal be specific, but the plan and the measure of success should also be set in stone.

5. ADJUST AS YOU GO

You can have all the best laid plans, and you still might quickly realize that what you thought would help you reach your goal, might not be cutting it. Commitment to reaching your goals is good, but commitment to a plan you know isn’t going to work is not only a waste of time, but will be a devastating blow to your motivation.

Sticking to a plan everyday means adjusting it accordingly.

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KAELEN CAVALLI & DEANNA SCHMIDT ‘A home loan for every milestone’ is the motto that drives Alameda Mortgage, and it’s one that Kaelen Cavalli and Deanna Schmidt take personally.

The business of home loans runs in the family for both Kaelen and Deanna, so when they teamed up nearly two years ago as the “KD Team,” there was no doubt they would achieve their own milestones together. With an assistant and processor helping them stay efficient, they have continued to hit milestones along the way and have been consistently recognized and awarded as top producing and top reviewed loan officers for the company.

Alameda Mortgage Corporation was started by Kaelen’s grandfather in 1968, so when she was looking for a new career path, she naturally gravitated towards becoming a loan officer. “I got licensed and threw myself into it, and five years later I’m loving it,” she says. Deanna’s family also had an influence on her entering the industry, with her mom working as an escrow officer. “My mom’s office needed an assistant, so I started there and stuck with it,” she explains. “I processed for about 9 years and decided it was time for a change, so I got my license.”

The entirety of their business consists of referrals, a testament to their focus on building lasting relationships with their clients and real estate agent partners. “We’re transparent and honest,” they explain. “We focus on the details and the overall financial picture. When we’re working with clients who may hit some speed bumps, we tell them ahead of time so they’re prepared. Throughout it all we’re focused on educating our clients and making sure they fully understand every step of the process.”

While the industry looks different today than it did in 1968, Kaelen and Deanna acknowledge that this is the largest purchase many people will ever make, so they take their job seriously, doing everything possible to get their buyers towards their goals. They keep everyone updated regularly,

so no one is left in the dark. Their new mobile loan application, AMC Vantage, helps to keep clients in the loop at every step of the process with all the comfort and convenience of a digital loan process. Even after the transaction, Kaelen and Deanna maintain contact, sending out handwritten cards for anniversaries or other special events in their clients’ lives. “We talk to all of our clients on a regular basis, and still speak to clients we worked with years ago.”

This superior service inspires buyers to spread the word about Kaelen and Deanna. One reviewer recently said, “KD Team went on the roller coaster ride of buying a home in the Bay Area with us. They were there with every offer we made (6!) over the course of 10 months and guided us through all the next steps in the buying process. Deanna was responsive to all our questions (a lot of questions!) and proactive in contacting listing agents to help position us as the best non-cash buyers. In our offer we were positioned as a 21 day close, Deanna helped us get the job done in 17 days. Although it was not guaranteed to get it done sooner than 21 days, KD Team pulled it off and was able to get us into our home sooner than expected. For all the attention to detail and responsiveness, I highly recommend this dynamic duo to help you get your deal done.”

When Kaelen and Deanna aren’t working, they’re staying involved in the community. They’re part of a local women’s group, where they host events and network. They have also hosted events for the Make a Wish Foundation and various other charities/causes. During any free time, they’re enjoying the outdoors, staying active as well as hanging out with family and friends.

Looking ahead, Kaelen and Deanna have plans on adding more loan officers to their team. They can’t wait to help more people achieve their dreams of homeownership. “Helping people understand this industry is really rewarding. Our job can be very stressful, but it doesn’t feel like a job to us. We truly enjoy what we do.”

For more about Kaelen Cavalli and Deanna Schmidt, please call Kaelen at 925-200-1522, Deanna at 925-595-7474 or email KDTeam@alamedamortgage.com Top Agent Magazine

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