ARIZONA 6-29-20

ARIZONA EDITION

How to Send SMARTER EMAILS

6 WAYS TO GET YOUR CLIENT TO TRUST YOU

3 EASY AT-HOME

DIY PROJECTS TO INCREASE PROPERTY VALUE

FEATURED AGENTS

MARIA MOJICA TRACY VAN RAVENSWAY BETH STERN COVER STORY

CHAD DEVRIES

ARIZONA EDITION

P. Mortgage, Inc. is proud to congratulate

ACY VAN RAVENSWAY 6

TRACY VAN RAVENSWAY

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CHAD DEVRIES

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BETH STERN

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MARIA MOJICA

on being featured for the State of Arizona in Top Agent Magazine!

K I L S T R O MTeam

CONTENTS

The

Eric Kilstrom | Senior Vice President | NMLS #149562 602-373-0107 | ekilstrom@vipmtginc.com www.erickilstrom.com

4) 6 WAYS TO GET YOUR CLIENT TO TRUST YOU 9221 E. Via De Ventura, Scottsdale, AZ 85258 V.I.P. Mortgage, Inc. does business in accordance with Federal Fair Lending Laws.

9) 3 EASY AT-HOME DIY PROJECTS TO INCREASE PROPERTY VALUE

Equal Housing Opportunity. VIP NMLS 145502; AZ BK 0909074

19) HOW TO SEND SMARTER EMAILS 24) ATTITUDE!

Phone 310-734-1440 | Fax 310-734-1440 mag@topagentmagazine.com | www.topagentmagazine.com No portion of this issue may be reproduced in any manner whatsoever without prior consent of the publisher. Top Agent Magazine is published by Feature Publications GA, Inc. Although precautions are taken to ensure the accuracy of published materials, Top Agent Magazine cannot be held responsible for opinions expressed or facts supplied by its authors.

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6 Ways to Get Your Client to Trust You The word “REALTOR®” can leave a sour taste in some people’s mouths. Many of today’s home buyers and sellers grew up during the 2009 recession. They are wary of anything 4

or anyone who comes off as too salesy, and they want to work with individuals who they can trust.

But how do you prove to someone you’ve likely never met that you can be trusted?

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Put Testimonials or Case Studies on Your Website

When something goes wrong, own up to your mistakes. Don’t hide bad news from your clients. Be upfront and responsive.

Testimonials and case studies are social proof that you have both the experience and the skills to do the job your clients are hiring you for. People often leave testimonials when they are either incredibly disappointed or extremely happy with the service they were provided, so they’re a good indication to prospective clients of the treatment they’ll receive.

Case studies, which you can post on your blog or website, have much of the same effect, but even more than testimonials, case studies demonstrate your real estate and finance expertise because they explain how you achieved a specific set of results.

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Be Responsive and Accessible

Can your clients reach you easily? That doesn’t mean you need to be available 24/7, but you should respond to your clients within a few hours of receiving their message. When agents don’t respond to their clients’ calls or emails for days on end or fail to provide them with a direct line of contact, their clients’ experience can quickly become frustrating.

Agents are busy but so are their clients. If you constantly show up late to or reschedule meetings, your clients won’t feel like their time is respected or their business is valued. Make sure you set a realistic schedule for yourself rather than spreading yourself too thin.

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Be Honest and Transparent

Sometimes you don’t have the answer to a client’s question. Be honest about your strengths, weaknesses, and the limits of your knowledge. A good response might be, “I don’t know, but I can find out.” Be transparent with your clients, and they’ll respect you for it.

You should always act in their best interest.

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Go the Extra Mile

If you do the bare minimum, that’s what your clients will remember. Their experience won’t be memorable, and they won’t gush about you in online testimonials or in real life to people they know who could use your services. It’s that simple.

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Put Yourself in Your Client’s Shoes

Clients understand that you need to earn money, but that doesn’t mean they want to feel like they’re just a dollar sign to you. Be empathetic to your client’s concerns, even if you’ve heard it all before. Your clients should know that you are there for them.

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Be Consistent

Being responsive, friendly, and knowledgeable shouldn’t be an act. If you “turn on” your personality for clients and then suddenly become a different person when they leave the room, it’s likely that the cracks in your mask will eventually become apparent.

But “faking it till you make it” is so common it’s become a cliché. When we are starting out, we don’t always have the systems or resources in place to create a smooth client journey, from onboarding to closing, so instead we constantly try to reinvent the wheel. Give yourself time to pause, slow down, and reevaluate your workflow. Creating systems creates

consistency, and those systems can and should be constantly updated.

Developing trust between you and your clients will take time, but doing these things can give you a running start.

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TRACY VAN RAVENSWAY Tracy van Ravensway decided very early on that she wanted to pursue real estate as her career. “I got my license in 2001, loved the work, and it stuck!”

She started with Prudential Properties in Phoenix and shortly thereafter moved to the Biltmore office of Coldwell Banker, which was the #1 office in Arizona. In 2014, she moved to a smaller brokerage, in Anthem, AZ, for the opportunity to join a top local team. In just three years, Tracy helped to increase annual sales from $19M to $45M. The team eventually branched off to open their own firm. “In 2017, I partnered to open the real estate brokerage Collective Concepts, where I am now the Designated Broker,” she says. Her business serves the north west valley of Phoenix, Arizona.

In 2019, she made $35M in sales and boasts a 75% repeat and referral clientele. “I believe they keep coming back because they know I truly care for them and always do what is best for them,” she says. “I like to say I go the extra mile. I know I have done my job when I feel it from the client…when they are truly happy.”

To stay in touch with her clients, Tracy sends out little monthly gifts. “It could be a gift card or special occasion cards,” she says. The agency also likes to hold regular events to let clients know they are appreciated.

Tracy represents both sellers and buyers as a broker, handles the home staging and editing, marketing and design, and a multitude of other tasks. Her unique specialty is to look at a house and know what it needs to sell. “I help clients to visualize the needed changes to maximize the value of their home,” she states.

It’s not surprising that Tracy and her team receive stellar reviews. Writes one client: Tracy and her team are top notch! Tracy always made time to show houses on our schedule and would even rearrange her plans to accommodate. Tracy knew the great Anthem area so well as evident to the interactions she had with people in town and other realtors. She has clearly done her networking 6

and homework on the area. If you’re looking for the best, Tracy and her team are the place to be.

When promoting her listings, Tracy offers each client’s property a custom marketing page that offers professional photos, videos, descriptions, and links that gets blasted to a variety of sites. “We’re also very big on social media,” she says.

Tracy says she loves her business because of the joy she brings to her clients. “The best day in real estate is when I make a client smile,” she says. She also loves teaching and coaching other agents on the ethics of the industry.

Spending time with her kids, 12 & 14, is top of the list when she has time off. She enjoys doing yoga and walking her dogs, Biscuit & Gravy. One of her favorite things is to go shopping for furniture and antiques.

With Collective Concepts’ main office located at the Anthem Area Chamber of Commerce, her brokerage is always involved in local community events, such as Anthem Days & Winter Gala. She also donates her efforts to local charities.

As for the future of her business, Tracy wants to keep it small and intimate. “No more than 20 agents,” she says.

“I think that’s a manageable size team that can do the most for the community.”

For more about Tracy van Ravensway, email tracy@collectiveconceptsre.com, visit collectiveconceptsre.com, or call (602) 369-0229 https://

Copyright Top Top Agent Agent Magazine Magazine

V.I.P. Mortgage, Inc. is proud to congratulate

TRACY VAN RAVENSWAY

on being featured for the State of Arizona in Top Agent Magazine!

K I L S T R O MTeam

The

Eric Kilstrom | Senior Vice President | NMLS #149562 602-373-0107 | ekilstrom@vipmtginc.com www.erickilstrom.com 9221 E. Via De Ventura, Scottsdale, AZ 85258 V.I.P. Mortgage, Inc. does business in accordance with Federal Fair Lending Laws.

Equal Housing Opportunity. VIP NMLS 145502; AZ BK 0909074

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TRACY VAN RAVENSWAY

DESIGNATED BROKER | REALTOR® | 602.369.0229 TRACY@COLLECTIVECONCEPTSRE.COM

WE HIGHLY “TRACY UNDERSTANDS THAT SUCCESS IN RECOMMEND TRACY REAL ESTATE GOES FAR BEYOND CLOSING FOR ANY OF YOUR A SALE; SHE KNOWS THAT YOU MUST OPEN RELATIONSHIPS TO BUILD LONG-TERM REAL ESTATE NEEDS! SUCCESS. HER CLIENTS HAVE BECOME FRIENDS BECAUSE OF THE WAY SHE TAKES SUCH GREAT CARE OF THEM!” CANDIS CREEL, ACCOUNT MANAGER 602.697.0232 | CCREEL@ATSAAZ.COM

“TRACY IS A VERY KNOWLEDGEABLE AND PERSONABLE AGENT WHO IS ALWAYS WILLING TO GO THE EXTRA MILE FOR HER CLIENTS. SHE IS A TRUE PROFESSIONAL WITH WHOM I HAVE HAD THE PLEASURE OF WORKING FOR MANY YEARS!” CRISTY KAINTZ, ESCROW OFFICER 602.424.7364 | CKAINTZ@ATSAAZ.COM

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3 Easy At-Home DIY Projects to Increase Property Value Most homeowners have a lengthy list of chores and bit projects they intend to accomplish around the house. Oftentimes, those to-do items are completed piecemeal over a long stretch of time, or else sometimes not at all. However, when it comes time to prepare a home for market, all those tasks begin to pile-up and overwhelm. The Top Agent Magazine

list of things to do before the photographer comes or the first open house is held might seem endless, but not if you tackle just a few things here and there as you go. These sorts of projects—easy, DIY, at-home tasks you can accomplish in a few hours or less, with tools you most likely have on hand— go a long way with marginal effort.

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Complete a quick rehab of closets and storage areas Many agents advise clients to declutter and depersonalize their spaces ahead of professional photography and home showings. The idea is to provide prospective buyers with a neutral palette. Not only does this allow them to imagine their own lives unfolding within those four walls, but it also helps make a home’s square footage stand out. One way to add visual space to your home without calling in the contractor is to declutter common storage areas and closets. When buyers can get a complete look at a closet’s capacity, or a pantry’s depth, or the garage’s full functional potential, they get a better sense of a home’s potential and thus, its value.

In that vein, consider decluttering and cleaning your high-traffic storage spaces: the garage, pantries, closets, attics, and basements. Besides, organizing and discarding unwanted items help you prep for a move anyway, while giving potential buyers a peak at how spacious your home really is.

Add easy curb appeal with a bit of sweat equity Sure, curb appeal can arrive in the form of a new mailbox, pathway lighting, or updated house numbers, but it can also come cheaper than that. Curb extends to the upkeep of your lawn, landscaping, and home’s façade, and there are plenty of ways 10

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you can give these zones a refresh without spending anything but time. Keeping your front and back yard green and uniform adds a lux layer to exterior square footage.

Likewise, polishing the outside of your windows, trimming hedges, and sweeping the walkway can make a tidy and wellcared for first impression. There are other measures you can take too. Planting wildflower seeds in empty beds, or collecting some landscaping rocks to frame mulched areas can add a bit of character to your residence. Repainting the front door, ensuring trees are trimmed, and keeping back patios Top Agent Magazine

neat and uncluttered also underscore a home at its finest, which is ripe for buyers to snatch up.

Transform tiled spaces into sparkling clean surfaces.

Bathrooms and kitchens are where sellers can stand to add plenty of value in the process of selling a home. While pricey renovations might be out of the question for some, there are still affordable and time-effective ways you can transform for these spaces for the better. Cleaning,

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bleaching, or redoing your tile grout—in either kitchens, bathrooms, or other tiled spaces—can give these high-trafficked areas a new lease on life. Ensuring windows, mirrors, stainless steel appliances and backsplashes are streak-free and polished also demonstrate to buyers that your home is well-cared for and practically move-in ready. Sometimes, the devil is in the details. You might consider relining drawers, changing out knobs and fixtures,

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or else decluttering cabinets and shelves for a fresher look.

No matter the challenges ahead as you prepare your home for sale, completing a few small tasks every weekend or so can put you miles ahead of the competition.

Without spending a dime, you can add serious value to your home’s bottom line, setting you up for success as you begin your own home-shopping adventure.

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CHAD DEVRIES

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Located in the historic mountain town of Prescott, Arizona, Top Agent Chad DeVries specializes in selling homes and land. A true go-getter and out-of-the-box thinker, Chad’s reputation as a trusted real estate advocate and honest salesperson has resulted in a thriving business based on honesty, integrity and extensive industry knowledge.

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Chad works with an equally-dedicated team of seven, all of whom share his client-first business ethos. Experts all in the Prescott lifestyle, Chad’s and His team invest one hundred percent of their time and resources selling the community. The lion’s share of Chad’s business is based on internet strategies, repeat and referred clients, perhaps the most accurate Top Agent Magazine

measure of excellent customer service in the highly-competitive real estate industry. “It has a lot to do with integrity, trust and respect,” says Chad, when asked how his company inspires such loyalty and trust. “My clients and I become like best friends, almost immediately, because they recognize that I’ll have their back, and that friendship continues long Top Agent Magazine

after the transaction is complete.” His hard work pays off, as he continues to grow his business each year.

Chad strives to make his clients happy, and believes that the best compliment they can pay him is to leave a review of his services after closing. “I was part of development Copyright Top Agent Magazine15

project in the British Virgin Island for three years and received a nice email and call from Sir Richard Branson after deciding to come back to the states, and in the message he said “This is a sad day from the BVI’s. I knew since you were behind this project it would be successful.”

Chad is also heavily involved in Developer land sales, new build inventory and resale properties. A significant factor in Chad’s 16Copyright Top Agent Magazine

success story is his aforementioned ability to think outside the box when necessary, a hallmark of his career since he became licensed nearly a quarter of a century ago. “I was an early adopter of internet technology in the industry,” says Chad, “and I had one of the very first real estate websites in Arizona.”

This creative thinking also allowed Chad to thrive even during the economic downturn that brought other agents to their professional knees.

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Chad is also an expert negotiator and communicator, both of which have endeared him to his many buyers and sellers. Additionally, his marketing strategies are state-of-the art.

High-quality professional photography, drone video, virtual staging and individual property websites are utilized exclusively, ensuring that each property is shown in the best light Top Agent Magazine

possible, and savvy use of the internet strategies and social media make certain they are seen by as many potential buyers as possible, resulting in quick sales for top dollar, not to mention happy clients.

Chad is also an ardent philanthropist, and he lends his support to multiple charitable Copyright Top Agent Magazine17

organizations. One of his favorites is the Arizona State Fair Foundation, of which he is a board member. “I have a passion for this because I believe state fairs are one of the few things in our country that the average person can still afford,” he explains. “Also, since I’ve been so successful selling Arizona, I want to give back to Arizona.”

in Northern Michigan called Charlevoix – enjoys spending time with his four sons and one daughter, who range in age from 20 -29. “I raised them all here in Scottsdale,” says Chad, “and now I’m an empty nester. I enjoy being outdoors and consider myself a foodie who likes to seek out eclectic restaurants. I also have a love of music.”

When he’s not working, Chad – who has mid-west roots and hails from a small town

“I honestly love what I do,” says Chad, “so it never feels like work to me.”

For more information about Chad DeVries, please call 928-899-5453 or email chad@prescott928.com

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How To Send

SMARTER EMAILS

Email is a great tool for agents to use when trying to stay in touch with their past clients, as well as for reaching out to prospective clients. However, used incorrectly it can make your attempts to reach out seem like spam. The secret to using email effectively is making sure that everything you send out does one thing: ensure that you remain relevant to your contacts. To do this you have to get personal. Personalization will go far to ensure that your contacts are actually clicking on your emails. This means that if you do reply on an automated drip email campaign to build business, you need to customize your content so that it delivers something meaningful to each individual recipient. Here are some steps that will help you do exactly that:

1. SEND A WELCOME EMAIL TO

NEW CLIENTS AND PROSPECTS Rather than simply add new contacts to your automated email drip campaign, make sure to send each new contact receives a warm welcome as well. Sending a welcome email along with adding new contacts to your drip campaign is proven to be 86 percent more effective at catching your contact’s attention. Let them know they are welcome and that you appreciate their interest.

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2. NURTURE YOUR RELATIONSHIP

THROUGH YOUR EMAIL To let your potential client know that you are thinking about them by sending them useful content that relates to the process of buying or selling a house. Some great topics include credit score information, ways to save money, regular market updates, what buying in your market is like, information about the neighborhood, tips on how they can prepare their home for sale, and other relevant information. A great way to

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add to these emails’ punch is to time them so that they coincide with what that individual is going through and dealing with at that time on their path through the buying or selling process.

3. CELEBRATE IMPORTANT DATES

Everyone loves to be noticed and appreciated.

Schedule emails to go to each client that celebrate their purchase anniversary or birthday.

Make sure you include a personal note and your own wishes that the year ahead goes well for them. If you’ve been a bit out of touch with your contacts, you might want to send them a friendly hello.

4.

MOBILE-FRIENDLY EMAILS With our phones being akin to mini computers, most people read their emails on their phone these days. So, it is particularly important to make sure that your emails are rendering well on the smaller screens. If you want to make any kind of impact, you have to run a mobile-friendly email campaign in today’s world. You are going to lose a lot of your audience if they can’t read your email on their phones.

5.

TRACK THE PERFORMANCE OF YOUR EMAILS AND ALTER ACCORDINGLY The best way to make sure your emails are being read and making the kind of impact you desire is to consistently monitor the analytics,

and see what your readers are actually clicking on and what elements are most popular with your contacts. Going forward you can alter different elements of your email campaign such as content, images, graphics, and even smaller elements like your subject line to draw in more clicks from your readers, and cater to what grabs their attention.

You also want to follow a targeted email strategy. The best way to do this is segment your email list based on the data from your CRM and the demographics of your contacts. Different clients are going to be interested in different content. Long-time clients looking to buy a second home or possibly downsize are going to be interested in completely different content than your first-time buyers. A good way to filter your contacts is by looking at which ones are looking to buy or sell, how far along in the process they are, as well as other important information about them.

6.

DON’T SPAM UNDER ANY CIRCUMSTANCES You probably already know that flooding your clients’ emails is big no-no. However, different people have different ideas about what is too much contact. One great way to approach this problem is to ask your clients whether they would prefer weekly, monthly, or occasional emails from you. This way you can cater to each client’s preference.

The emails you send your clients can often be a double-edged sword when it comes to how well they work to bring in business. Following these simple rules will help your emails be as successful as they can possibly be, and will make your contacts much happier with you. So, don’t just send out emails without doing your homework about how to do it right. Your email campaigns can be a powerful tool if you know how to create and utilize them in the right manner.

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Beth Stern Top Agent Magazine

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BETH STERN

“I’m a people person and I’m easy to talk to, I love and thrive on helping others and have built a reputation of pure integrity. I always strive to give excellent customer service with open communication.”

Beth Stern had dreamed of becoming a realtor since the age of 16. “My best friend’s mother was a real estate broker and whenever I had dinner over there, I’d be regaled with stories of her work,” she recalls.

“My friend was embarrassed and tried to get her to stop, but I said, ‘No, I love hearing about it.’ I’d always admired her mom and the work she did.”

In December of 2010, Beth moved to Sunland Springs Village, an active adult community in Mesa, Arizona, and worked as an internet lead person for the new home builder, Farnsworth Homes until they were sold out. Then she started with Springs Realty in September 2019 as a full-time

Unfortunately, fate prevented her from pursuing her dream right away. She went on to get married and was a stay-at-home mom for several years.

“Then I got divorced and had to completely start over,” she says. “I decided to look into real estate again. I was fortunate enough to have been hired by Pulte Homes even though I didn’t have a license.

They said they had a really good feeling about me.”

They also paid her way through real estate school while she worked the incoming internet leads.

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resale agent. “And I’ve never looked back,” she exclaims. “I work solo, and I’ve been very busy,” she says. Since accepting her new position, she’s completed 30 transactions valued at $10 million.

“I’m a people person and I’m easy to talk to,” she asserts. “I love and thrive on helping others and have built a reputation of pure integrity. I always strive to give excellent customer service with open communication.”

She also prides herself on always being available to her clientele. “My follow-up skills are exceptional. They have to be,” she says. “I never let a call or email go unanswered and always reply within the hour if not sooner.”

Beth markets her listings on The Forum. “It’s a like a local Craigslist for everyone who lives in the Village,” she says. “People sell and buy on here all the time, mostly snowbirds.” She also blasts out her listings through her database and via social media.

Beth says what she loves most about her work is the freedom and flexibility it affords her. “I have the time to dedicate to doing what I love, helping others realize their dreams,” she says.

And she’s very involved with her community. “Springs Realty” hosts many community events–concerts, barbecues, health fairs, car shows. I love giving back,” she says.

When not working, Beth admits, “It’s all about spending time with my kids and grandbabies,” she says. “They don’t live near me, so I’ll drive out to be with them whenever I can.”

As for the future of her business, Beth wants to continue with her forward momentum and as well as further educate herself in active adult communities.” I hope to make it my specialty,” she says.

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To learn more about Beth Stern, email beth@springsrealtyaz.com, visit her website here, or call (480) 236-2872

https://www.facebook.com/pages/category/Real-Estate/Beth-Stern-Springs-Realty-103918107810642/

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Attitude!

By Verl Workman

My father was a former Marine and I learned as a small child that there is no such thing as an ex- Marine! He used to wake us up early in the morning by yelling “Reveille� and all seven of us children would march up the stairs to have a family breakfast together. As a high 24

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school history teacher, Dad was big on education and drove home the importance of being good in school and paying attention. One year he had a group of students from his AP (advanced placement) classes compete in a nationwide model United Nations project where the students would deal with world issues. His class from Skyline High School in Utah won the national award in Washington DC where they competed and received that great honor. Dad was very proud of his students and their accomplishment. He talked about that award for years.

I suggested to my dad one time that he was lucky because he had all the smart kids from his AP classes and could pick the smartest students in the school to compete. He looked me in the eye and raised his left eyebrow and said this “Son, I work with some of the smartest kids, but I choose to work with the kids who have the best attitudes.” He went on to say that “it doesn’t matter how smart you are if you don’t have a good attitude”. That conversation made a deep impression on me and has been one of my favorite memories of my father.

In this challenging real estate market many agents find themselves faced with some difficult choices—but the most important choice we can make today is to keep a positive attitude and take action when others are simply whining and looking for excuses for failure. There are enormous opportunities today in every market. The business out there may not be your favorite type of business and it may not be the most fun, but if you have the right attitude, you can not only make money, you can thrive today.

Here are a few simple things you can do each day to keep moving in the right direction: • GET up • Get showered and dress for success Top Agent Magazine

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•

• Get into a productive work environment • Prospect 2-3 hours every day • Work your most profitable business (your database) • Look for real buyers and generate buyer leads from every source possible (buyers are paychecks) • Surround yourself with positive people that are goal focused and happy Hire a coach that can give you direction and guidance and hold you accountable to do the right things in your business We are blessed to live in this country where we can work for ourselves and enjoy all of the freedoms that make this such a wonderful place to live. We have our families, health, and skills that allow us to help people and we get paid very well for the service we provide. And we have technology and resources that allow us to do our jobs better. It is now up to each one of us to get going, stay positive and keep our attitudes in check.

The first time I visited my Dad’s classroom I saw the sign above his desk that simply said this “Attitude is more important than Aptitude.”

To this day, I believe that simple quote has made a great impact on my life and career. I love what I do!

Verl Workman is a leading national speaker, coach and consultant. Despite his busy speaking schedule, and role as co-founder of Pinnacle Quest Consulting Group, he still sells real estate so that he can test and stay abreast of the latest tools and techniques that maximize results. He uses that knowledge to assist individuals and companies in building effective business strategies, implementing powerful technology solutions, and establishing strategic competitive advantages through coaching, seminars and private consultations. To contact Verl visit www.verlworkman.com. ©Verl Workman. All rights reserved.

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MARIA MOJICA In 2008, Maria Mojica and her husband started investing in residential real estate in the Tucson area. As their portfolio grew, so did Maria’s interest in real estate. After earning her real estate license in 2010, Maria began by referring business to other agents, but soon discovered that she loved the industry. “I fell in love with helping people find the perfect home,” she says. “My interest grew from there.”

Today, Maria is a REALTOR® at Gateway Realty International, where she is part of the Gateway Partners and helps clients throughout the greater Tucson area. By leaning on years of experience, Maria and her partners at Gateway have built an extremely successful workflow around a shared compassion for their clients. “Here at Gateway, we work great together,” she says. “We’re able to leverage by consolidating our resources and use industry leading tools to to help our clients.”

When listing a property, Maria incorporates a proactive marketing approach. Starting out, she arranges for a “Coming Soon” campaign to generate buzz around the home. On top of providing her clients with digital and social media marketing, she also values the human element in selling, hosting open houses and working directly with prospective buyers. Throughout the process, Maria cares most about protecting her clients’ best interests. “I’m very passionate about being an advocate for my client,” she says. “That’s my mission, above all else.”

Maria is equally attentive when working with buyers, guiding them to their dream homes through open channels of communication. Most importantly, she prioritizes finding the right home for her clients, putting their

happiness in front of the transaction.

“If my client is signing a contract, then I make sure they understand it and that they know what to expect during the buying process,” Maria says. “Getting the right house for them matters more than simply getting the sale.”

Maria fosters relationships with her clients long after working together, checking in regularly to make sure they are thriving in their new homes.

She remains an open resource for her buyers and sellers, always happy to provide assistance when needed. As such, she has earned an outstanding reputation, with the vast majority of her volume coming from either repeat clients or referrals.

But Maria finds that work is its own reward. “I live for the entire process, from start to finish,” she says. “There is nothing more satisfying than knowing that my clients can look back on their transactions and say, ‘That wasn’t hard at all.’”

In addition to being a REALTOR®, Maria wears many hats as an active entrepreneur. She continues to manage the family rentals and stays involved in her husband’s real estate investing company. When she’s not working, Maria enjoys hiking, reading, traveling, and spending time with her family. Her favorite pastime is following her two boys in their sporting events and volunteering at their schools as time allows.

Looking ahead to the future, Maria envisions the steady growth of her business. But she trusts, above all, in the flourishing career she has established with her family in the city she loves. Her secret? “Always work with integrity and look out for your clients,” Maria says. “If you do that, everything else will fall into place.”

To learn more about Maria Mojica call 520-990-0783, email Maria@GatewayAgent.com, or visit Maria.GatewayAgent.com www.

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