manuales Sus objetivos son: •Proporcionar el marco teórico - práctico, doctrinal y el sustento legal de la mediación penal, civil, familiar y de la justicia restaurativa; •Proporcionar y generar las habilidades necesarias en las técnicas operativas de la mediación penal, civil, familiar y de la justicia restaurativa y de la redacción de convenios como resultado de los acuerdos logrados entre las partes; •Proporcionar los catálogos de conflictos mediables y casos prácticos en materia penal, civil, familiar y de la justicia restaurativa, como áreas de oportunidad de desempeño de mediadores, facilitadores, instructores y prestadores de servicios MASC.
(Coordinadores)
MANUAL DE MEDIACIÓN PENAL, CIVIL, FAMILIAR Y JUSTICIA RESTAURATIVA Para mediadores, facilitadores e instructores GUÍA PRÁCTICA PARA CAPACITACIÓN Y CERTIFICACIÓN Incluye la versión en inglés Coordinadores: Francisco Javier Gorjón Gómez Rodolfo Chávez de los Ríos
Para mediadores, facilitadores e instructores
Este manual presenta una visión teórico practica de la mediación y la justicia restaurativa para ser considerado por los diversos actores de la instrumentalización y culturización de este sistema de solución de conflictos, pretende generar una base y un punto de partida que homologe los diversos procedimientos vigentes, en razón de criterios reconocidos por el sistema judicial y de procuración de justicia de México, aportando experiencias reales y probadas de mediadores experimentados, teóricos y científicos humanistas, unificando teoría, práctica y doctrina conforme normativas vigentes, modelos instrumentales internacionales y mejores prácticas, considerando políticas públicas y estrategias difundidas y diseñadas por el Consejo de Certificación en Sede Judicial de la CONATRIB (Comisión Nacional de Tribunales Superiores de Justicia de los Estados Unidos Mexicanos, A.C.), de la SETEC (Secretaria Técnica del Consejo de Coordinación para la implementación del Sistema de Justicia Penal), de la CNPJ (Conferencia Nacional de Procuración de Justicia) y de los diversos criterios de los Poderes Judiciales de los Estados, así como de las normas aplicables a la justicia para adolescentes y las recientes directrices de la justicia cotidiana.
MANUAL DE MEDIACIÓN PENAL, CIVIL, FAMILIAR Y JUSTICIA RESTAURATIVA
Una colección clásica en la literatura universitaria española. Todos los títulos de la colección manuales los encontrará en la página web de Tirant lo Blanch, www.tirant.com/mex/
Francisco Javier Gorjón Gómez Rodolfo Chávez de los Ríos
Libros de texto para todas las especialidades de Derecho, Criminología, Economía y Sociología.
manuales
CRIMINAL, CIVIL, FAMILY AND RESTORATIVE JUSTICE MEDIATION HANDBOOK For mediators, facilitators and instructors practical guide for training and certification PRACTICAL GUIDE FOR TRAINING AND CERTIFICATION
COMITÉ CIENTÍFICO DE LA EDITORIAL TIRANT LO BLANCH María José Añón Roig
Catedrática de Filosofía del Derecho de la Universidad de Valencia
Ana Cañizares Laso
Catedrática de Derecho Civil de la Universidad de Málaga
Jorge A. Cerdio Herrán
Catedrático de Teoría y Filosofía de Derecho. Instituto Tecnológico Autónomo de México
José Ramón Cossío Díaz
Ministro de la Suprema Corte de Justicia de México
Eduardo Ferrer Mac-Gregor Poisot
Presidente de la Corte Interamericana de Derechos Humanos. Investigador del Instituto de Investigaciones Jurídicas de la UNAM
Owen Fiss
Catedrático emérito de Teoría del Derecho de la Universidad de Yale (EEUU)
José Antonio García-Cruces González Catedrático de Derecho Mercantil de la UNED
Luis López Guerra
Juez del Tribunal Europeo de Derechos Humanos Catedrático de Derecho Constitucional de la Universidad Carlos III de Madrid
Ángel M. López y López
Catedrático de Derecho Civil de la Universidad de Sevilla
Marta Lorente Sariñena
Catedrática de Historia del Derecho de la Universidad Autónoma de Madrid
Javier de Lucas Martín
Catedrático de Filosofía del Derecho y Filosofía Política de la Universidad de Valencia
Víctor Moreno Catena
Catedrático de Derecho Procesal de la Universidad Carlos III de Madrid
Francisco Muñoz Conde
Catedrático de Derecho Penal de la Universidad Pablo de Olavide de Sevilla
Angelika Nussberger
Jueza del Tribunal Europeo de Derechos Humanos. Catedrática de Derecho Internacional de la Universidad de Colonia (Alemania)
Héctor Olasolo Alonso
Catedrático de Derecho Internacional de la Universidad del Rosario (Colombia) y Presidente del Instituto Ibero-Americano de La Haya (Holanda)
Luciano Parejo Alfonso
Catedrático de Derecho Administrativo de la Universidad Carlos III de Madrid
Tomás Sala Franco
Catedrático de Derecho del Trabajo y de la Seguridad Social de la Universidad de Valencia
Ignacio Sancho Gargallo
Magistrado de la Sala Primera (Civil) del Tribunal Supremo de España
Tomás S. Vives Antón
Catedrático de Derecho Penal de la Universidad de Valencia
Ruth Zimmerling
Catedrática de Ciencia Política de la Universidad de Mainz (Alemania)
Procedimiento de selección de originales, ver página web: www.tirant.net/index.php/editorial/procedimiento-de-seleccion-de-originales
CRIMINAL CIVIL, FAMILY AND RESTORATIVE JUSTICE MEDIATION HANDBOOK
For mediators, facilitators and instructors practical guide for training and certification PRACTICAL GUIDE FOR TRAINING AND CERTIFICATION
Coordinators
Dr. Francisco Javier Gorjón Gómez Dr. Rodolfo Chávez de los Ríos
Ciudad de México, 2018
Copyright ® 2018 Todos los derechos reservados. Ni la totalidad ni parte de este libro puede reproducirse o transmitirse por ningún procedimiento electrónico o mecánico, incluyendo fotocopia, grabación magnética, o cualquier almacenamiento de información y sistema de recuperación sin permiso escrito de los autores y del editor. En caso de erratas y actualizaciones, la Editorial Tirant lo Blanch México publicará la pertinente corrección en la página web www.tirant.com/mex/
© Varios autores
© EDITA: TIRANT LO BLANCH DISTRIBUYE: TIRANT LO BLANCH MÉXICO Río Tiber 66, Piso 4 Colonia Cuauhtémoc Delegación Cuauhtémoc CP 06500 Ciudad de México Telf: (55) 65502317 infomex@tirant.com www.tirant.com/mex/ www.tirant.es ISBN: 978-84-9190-109-9 MAQUETA: Tink Factoría de Color Si tiene alguna queja o sugerencia, envíenos un mail a: atencioncliente@tirant.com. En caso de no ser atendida su sugerencia, por favor, lea en www.tirant.net/index.php/empresa/politicasde-empresa nuestro Procedimiento de quejas. Responsabilidad Social Corporativa: http://www.tirant.net/Docs/RSCTirant.pdf
AUTHORS Francisco Gorjón-Gómez Jessica Marisol Vera Carrera Amalia del Pilar Bravo Garza Karla Sáenz Gabriela Mata Carlos Miranda-Medina Eni Valdés Nayra González Paris Alejandro Cabello Tijerina María Elizabeth Rodríguez Rodríguez Egla Cornelio Landero Emilio Rodríguez Rodríguez Beatriz Siller Pérez María del Socorro Pérez Córdova Ma. Refugio Macías Gloria Puente Ochoa Noé López Zúñiga Melissa Guadalupe Adame Rivera Alfredo Islas Colin José Zaragoza Huerta
Erick Durant de Sanjuan Arnulfo Sánchez García Borja García Vázquez Rodolfo Chávez de los Ríos Reyna Lizeth Vázquez Gutiérrez Iván Sena Cristina Araceli Cantú Leal Rubinia Teresa Sandoval Salazar Martha Laura Garza Estrada Víctor Hugo Garza Barrera Myrna García Barrera Javier Palacios Xochipa Lina Guadalupe Sierra García Gabriel de Jesús Gorjón Gómez José Guadalupe Steele Garza Roberto Montoya González Jesús España Lozano María Leonor Ramos Morales Karla Villarreal Sotelo Guillermo García Murillo
Idalia Patricia Espinosa Leal
Index PRESENTATION................................................................................................. 15
PART 1 THEORETICAL FRAMEWORK OF MEDIATION AND OTHER METHODS OF CONFLICT RESOLUTION CHAPTER 1 MEDIATION AND ALTERNATIVE DISPUTE SETTLEMENT MECHANISMS. DEFINITION, PRINCIPLES AND CHARACTERISTICS.................................... 21 Francisco Gorjón-Gómez Melissa Adame Rubinia Salazar
CHAPTER 2 CONCEPTUALIZATION OF THE PARTICIPANTS IN THE CRIMINAL, CIVIL, AND FAMILY MEDIATION............................................................................... 29 Jéssica Marisol Vera Carrera Amelia del Pilar Bravo Garza
CHAPTER 3 NEGOTIATION.................................................................................................. 43 Karla Sáenz Gabriela Mata Carlos Miranda-Medina Eni Valdés Nayra González
CHAPTER 4 THEORY AND CONFLICT MANAGEMENT................................................... 59 Paris Alejandro Cabello Tijerina
CHAPTER 5 MAIN MODELS OF MEDIATION AND ALTERNATE METHODS (MEDIATION, CONCILIATION).................................................................................... 69 María Elizabeth Rodríguez Rodríguez
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Índice
CHAPTER 6 RESTORATIVE, ALTERNATIVE AND DAILY JUSTICE.................................... 79 Egla Cornelio Landero
CHAPTER 7 ALTERNATIVE MECHANISMS FOR SETTLEMENT OF DISPUTES IN JUSTICE FOR ADOLESCENTS................................................................................ 87 Emilio Rodríguez Rodríguez María del Socorro Pérez Córdova
CHAPTER 8 THE ETHICS OF THE MEDIATOR, FACILITATOR OR SERVICE PROVIDER OF THE NON-JUDICIAL METHODS OF CONFLICT RESOLUTION............. 97 María del Refugio Macías Sandoval Gloria Puente Ochoa Noé López Zúñiga
PART 2 DOCTRINAL AND LEGAL SUPPORT CHAPTER 9 NORMATIVE AND HISTORICAL FRAMEWORK OF MEDIATION AND MASC IN CRIMINAL, COMMERCIAL AND CIVIL MATTERS....................... 111 Melissa Guadalupe Adame Rivera
CHAPTER 10 MEDIATION AND ALTERNATIVE DISPUTE RESOLUTION MECHANISMS AS A HUMAN RIGHT........................................................................................ 127 Alfredo Islas Colín
CHAPTER 11 MEDIATION AND THE MASC IN SUBSTANTIVE CRIMINAL LAW AND CRIMINAL PROCEDURAL LAW (STAGES IN THE ACCUSATORY CRIMINAL PROCESS)........................................................................................................... 137 José Zaragoza huerta Idalia Patricia Espinosa Leal
CHAPTER 12 THE OPPORTUNITY TO MEDIATE IN THE JUDICIAL PROCESS................. 147 Arnulfo Sánchez García Borja García Vázquez
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CHAPTER 13 REPARATION OF DAMAGES AND FORGIVENESS........................................ 161 Erick Alberto Durand de Sanjuan
CHAPTER 14 VALUE OF THE MEDIATION AGREEMENT BEFORE A PUBLIC NOTARY.. 175 José Rodolfo Chávez de los Ríos
CHAPTER 15 THE VALUE OF MEDIATION AGREEMENTS................................................. 189 IN CIVIL, FAMILY AND CRIMINAL MATTERS............................................... 189 Arnulfo Sánchez García Borja García Vázquez
PART 3 OPERABILITY OF MEDIATION CHAPTER 16 TECHNIQUES AND SKILLS OF THE MEDIATOR........................................... 207 Reyna Lizeth Vázquez Gutiérrez
CHAPTER 17 ANGER MANAGEMENT AND CRISIS CONTROL IN THE MEDIATION PROCEDURE...................................................................................................... 219 Iván Sena
CHAPTER 18 COMMUNICATION AND NEURO-LINGUISTIC PROGRAMMING THEORIES AND TECHNIQUES................................................................................... 229 Cristina Araceli Cantú Leal
CHAPTER 19 PRE-MEDIATION AND ANTICIPATED CONCLUSION.................................. 239 Rubinia Teresa Sandoval Salazar
CHAPTER 20 TECHNIQUES FOR WRITING MEDIATION AND REPARATION AGREEMENTS................................................................................................................ 251 Martha Laura Garza Estrada
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Índice
CHAPTER 21 CATALOG OF MEDIABLE CONFLICTS IN CRIMINAL MATTERS................ 265 Víctor Hugo Garza Barrera
CHAPTER 22 CATALOG OF MEDIABLE CONFLICTS IN CIVIL MATTERS......................... 281 Myrna Elia García Barrera Javier Palacios Xochipa
CHAPTER 23 CATALOGUE OF FAMILY CONFLICTS AMENABLE TO MEDIATION.......... 289 Lina Guadalupe Sierra García
CHAPTER 24 DESCRIPTION OF THE PROCESS OF PENAL MEDIATION........................... 297 Jesús España Lozano
CHAPTER 25 DESCRIPTION OF THE CIVIL AND FAMILY MEDIATION PROCESS........... 311 José Guadalupe Steele Garza María Leonor Ramos Morales
CHARPER 26 CIVIL MEDIATION MANUAL........................................................................... 323 PRACTICAL CASE OF TERMINATION OF LEASE.......................................... 323 José Guadalupe Steele Garza
CHAPTERS 27 PRACTICAL CASE OF FAMILIAR MEDIATION. NARRATIVE CIRCULAR MODEL............................................................................................................... 345 DEPENDENCE PARENTAL............................................................................... 345 Reyna Lizeth Vázquez Gutiérrez
CHAPTER 28 PRACTICAL CASE STUDY OF CRIMINAL MEDIATION BY REPARATORY AGREEMENT..................................................................................................... 361 (PRACTICAL GUIDE)......................................................................................... 361 Gabriel de Jesús Gorjón Gómez
13
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CHAPTER 29 REGISTRATION AND FOLLOW-UP TO THE REPARATION AGREEMENTS................................................................................................................ 387 Roberto Montoya González
PART 4 RESTORATIVE JUSTICE CHAPTER 30 RESTORATIVE JUSTICE.................................................................................... 405 CONCEPTUAL DEVELOPMENT AND LEGAL FRAMEWORK OF RESTORATIVE JUSTICE IN MÉXICO............................................................................... 405 Karla Villarreal Sotelo
CHAPTER 31 FORGIVENESS IN THE RESTORATIVE JUSTICE............................................ 417 José Guillermo García Murillo
CHAPTER 32 MODELS OF RESTORATIVE JUSTICE.............................................................. 427 María Leonor Ramos Morales
CHAPTERS 33 RESTAURATIVE BOARD................................................................................... 435 Emilio Rodríguez Rodríguez
CHAPTER 34 PRACTICAL CASE OF RESTORATIVE JUSTICE............................................... 449 Emilio Rodríguez Rodríguez Beatriz Siller Perez
CHAPTER 35 THE REPARATORY AGREEMENT IN RESTORATIVE JUSTICE PROCESSES....................................................................................................................... 459 Roberto Montoya González
PRESENTATION Justice in Mexico is being transformed in order to comply with its basic principles of justice, equity, promptness and expedites, giving a preponderant role to society to achieve it, citizenship justice through their participation through the implementation of the orality, mediation and restorative justice, giving rise to a daily justice, which are based on various methods of conflict resolution, such as mediation, conciliation and restorative justice, although the latter is not specifically considered as an alternative method, if it brings together methods and techniques to resolve conflicts, such as restorative meetings, victim offender meeting, restorative conferences and family circles. The process of instrumentalization has generated the establishment of public policies that will allow the transition from retributive justice to alternative justice and restorative justice. This process is guided by criminal matters, being the spearhead of the transformation of our entire legal system through orality as the main bastion, a movement that is already in process in some states on civil, family, commercial, among other. This circumstance has generated a national movement pro-mediation in the country, characterized by a legislative disorder before the diversity of local laws that assume local customs and practices, and its instrumentalization strategies operates from diverse models and systems, generating vicissitudes in its operation lacking in homologation, with different criteria on issues of procedural validity, as well as certification and accreditation criteria for mediators and institutions that administer MASC services. Fact that has caused a poor knowledge of the society of these methods and consequently of its use or real instrumentalization on the part of its final recipients “THE SOCIETY”. Therefore it is necessary to standardize processes and procedures according to criteria recognized by the judicial and law enforcement system, it is required to demonstrate its functionality according to real and proven experiences, from experienced mediators, it is required to unify the theory and doctrine in accordance to instrumental models by humanist theorists and scientists specialized in alternative methods in a planetary context, as well as taking advantage of synergies, with public policies materialized by the Certification Board at the Judicial Headquarters of the CONATRIB (Comisión Nacional de Tribunales Superiores de Justicia de los Estados Unidos Mexicanos, A.C,), SETEC (Secretaria Técnica del Consejo de Coordinación
16
Francisco Javier Gorjón Gómez y Rodolfo Chaves de los Ríos
para la implementación del Sistema de Justicia Penal), of the CNPJ (Conferencia Nacional de Procuración de Justicia) and of the different criteria of the Judicial Powers of the States, as well as the applicable rules to justice for teenagers and the recent guidelines of everyday justice. This manual assumes the challenge according to the following objectives: • Unify the theory and practice of criminal, civil, family and restorative justice mediation according to national and planetary criteria; • Provide the MASC mediators, facilitators, instructors and service providers with the theoretical framework and legal support of criminal, civil and family mediation; • Provide and generate the necessary skills to mediators, facilitators, instructors and service providers MASC in the operational techniques of criminal, civil and family mediation; • Provide mediators, facilitators, instructors and service providers of MASC catalogs of mediable conflicts in criminal, civil and family matters; • Provide mediators, facilitators, instructors and service providers with MASC practical cases of criminal, civil and family mediation; • Provide the MASC mediators, facilitators, instructors and service providers with the conceptual, theoretical and doctrinal framework of restorative justice; • Provide the MASC mediators, facilitators, instructors and service providers with the main techniques / models of restorative justice • Provide and generate in the mediators, facilitators, instructors and service providers MASC and the necessary skills in the techniques of drafting agreements in the restorative processes and case studies. This manual is based on various laws and criteria emanating from international conventions, as well as best practices observed in the various states of the Mexican Republic and other countries under comparative law. The Manual was based on the National Law on Alternative Mechanisms for Settlement of Disputes in Criminal Matters, the National Code of Criminal Procedures, the Law on Justice for Teenagers and the various Laws of Alternative Justice and Alternative Methods of the States, of the National Law of Criminal Enforcement, and the General Law for the Social Prevention of Violence and Crime. This manual also has as a plus that it has been issued and structured from the research project “Criminal mediation and restorative justice in
Presentation
17
Mexico. Development of strategies for its right assessment and interpretation”, and it is presented as one of its main contributions, the project is endorsed and supported by the CONACyT through the Basic Science fund. The participating authors are certified mediators, conciliators, facilitators, MASC service providers, arbitrators, members of the academic community specialized in mediation, restorative justice and peace with great experience of the Judicial Branch, the Attorney General’s Office, the Doctorate and the Master’s Degree in Alternative Methods of Conflict Solution of the UANL, of the RED PRODED of Alternative Methods of Solution of Conflicts, of the Latin American AUIP Network of Alternative, Transitional and Restorative Justice and of academic institutions affiliated to National Association of Faculties and Schools of Law and of the Association of Faculties and Schools and Institutes of Law of Latin America. D. Francisco Javier Gorjón Gómez Asociación Internacional de Doctores en MASC Monterrey, Nuevo León
PhD. Rodolfo Chaves de los Ríos ANFADE / AFEIDAL Guadalajara, Jalisco February 2018
PART 1
THEORETICAL FRAMEWORK OF MEDIATION AND OTHER METHODS OF CONFLICT RESOLUTION
CHAPTER 1
MEDIATION AND ALTERNATIVE DISPUTE SETTLEMENT MECHANISMS DEFINITION, PRINCIPLES AND CHARACTERISTICS Francisco Gorjón-Gómez1 ORCID ID 0000-0001-5296-6454
Melissa Adame2 ORCID ID 0000-0002-1469-0300
Rubinia Salazar3 ORCID ID 0000-0001-8970-6103
SUMMARY: Introduction; 1. Definition; 2. Principles; 3. Characteristics; 4. Learning activities; 5. Bibliography.
ABSTRACT: In this chapter we will define the various alternative dispute resolution mechanisms that Mexican law contemplates, as well as its guiding principles and their characteristics, according to the doctrine and taking into consideration comparative law, assessing the relevant general laws as well as it is the case of (LNMASCMP, 2014) in criminal matters as the main law that standardizes these concepts throughout the country, as we will also refer to the most recent state laws such as the case of Nuevo León (LMASCNL, 2017) and San Luis Potosí (LMCSLP, 2017) which are applicable in civil and family matters in a complementary way and to be
1
2
3
Member of the National System of Researchers Level II. Director of the Doctorate in Alternative Methods of Solution of Conflicts of the Faculty of Law and Criminology of the UANL and president of the International Association of Doctors in MASC. Email: fgorjon@hotmail.com Degree in Law from the UDEM, litigating lawyer and doctorate of the Doctorate in Alternative Methods of Solution of Conflicts of the Faculty of Law and Criminology of the UANL. Master’s Degree in Alternative Methods of Conflict Resolution from the Faculty of Law and Criminology of the UANL, litigating attorney in family and teaching matters. Student of the Doctorate in Alternative Methods of Solution of Conflicts of the same faculty. Email ruby_rd@hotmail.com