Tingdene Marinas - Racecourse Marina Windsor

RACECOURSE MARINA WINDSOR

W H E R E E X P E R I E N C E M AT T E R S

A U N I Q U E R I V E R S I D E R E T R E AT If you’re looking to relax from the moment you arrive then Racecourse Marina Windsor is certainly the place for you. Tucked away via a short millstream, 500 yards upstream above Boveney lock, Racecourse Marina boasts a truly unique setting with stunning views over the fabulous Windsor Racecourse.

Close to the centre of Windsor, with its royal vibe and eclectic mix of boutique shops and restaurants, it’s certainly a great place to spend your free time. Plus being readily accessible by road or rail it’s an extremely well-connected weekend retreat!

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CONTENTS 02

A Unique Riverside Retreat

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Welcome To Racecourse Marina

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Marina Map

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Marina Facilities

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Enjoy Your Stay

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Important Information

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Marina Services

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Tingdene Marinas

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Boat Sales

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WELCOME TO RACECOURSE MARINA WINDSOR Thank you for choosing to berth your boat with us here at Windsor Racecourse Marina. On behalf of the team I would like to wish you a warm welcome and hope that you enjoy your stay.

We’ve put together this guide to help you make the most of your time with us. Whether you are using the marina for the first time or berthing your boat for a year, it should provide you with valuable information on the facilities here at the marina, as well as details on local services and places to visit.

If there is anything you need assistance with then please contact the marina office where a member of our team will be more than happy to assist you.

We hope you enjoy your time in Windsor and thank you for choosing to stay with us.

Adam Buck Marina Manager

www. t i n gd e n e - m a r i n a s . co . u k

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MARINA FAC I L I T I E S Offering first class facilities on the River Thames Racecourse Marina is a Five Gold Anchor marina. Below is a list of the facilities available to you at the marina and how to access them. If you experience any issues at any time, please contact the marina office for assistance.

Tel: 01753 851501 Email: racecoursemarina@tingdene.net

CHANDLERY We carry a small selection of chandlery products inside the marina office. We can also order specific items i.e. replacement fenders when required. Please speak to a member of the team.

ELECTRICITY Electricity is provided at each berth. Please use the electrical outlet as instructed by the marina team. If you do not have the correct adaptor for the socket size available please contact the marina office. Electricity connections are provided by the marina at the user’s own risk and it is a user’s responsibility to ensure that they have the suitable fitting for their on-board systems. Electricity may be loaded via your smart card.

Topping up your smart card can only be done by calling in to the marina office. Please note cards can only be topped up during office hours.

Opening Times: Mon-Sat: 9am-5pm Sunday: 10am-5pm (10am-4pm during GMT)

Please ensure you follow the steps below on how to load your card on to your post. Should you have any problems feel free to contact the marina office.

How to activate your electricity: 1. Lift the front cover of the corresponding socket number 2. Slide your card into the slot to the right-hand side of the unit with the chip facing inwards - push it all the way in 3. Your screen will say SUCCESS When you are travelling you can take the electricity off the post to retain your credit. To do this please follow the instructions below: 1. Push the red button - holding it in at all times 2. Push your card into the slot to the right-hand side of the unit 3. Remove the card and release the red button 4. Your screen will say NO CREDIT 5. All your electricity is now on your card www. t i n gd e n e - m a r i n a s . co . u k

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FUEL Both petrol and diesel pumps are available at the end of the Sales Pontoon. This is a serviced facility therefore please contact the marina office when you require re-fuelling. Please note we are not able to fill carry containers with diesel.

PA R K I N G Free parking is provided on site for all berth holders within the designated car park.

PETS Pets are welcome at the marina. All dogs must be kept on a lead when walking in public areas and please pick up after all pets and place in the waste bins provided.

PUMP OUT Pump out is available free of charge to all berth holders and is located at the end of the sales pontoon - see map. This is operated via a token system. Tokens are available from the marina office.

RUBBISH & SECURITY Rubbish bins for domestic waste and recycling are provided at our main recycling centre. If you have large items for disposal please speak to the marina team for help and advice.

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SECURITY We operate 24hr security on our pontoon gates. On arrival you will receive access codes for the pontoon, gates and facilities. Please do not share these codes with anyone outside of the marina or with anyone on the pontoon seeking to gain access. If you have any difficulty with access please speak to the marina office.

SHOPPING There is a good selection of local amenities close to the marina. The local shops are just a 10-minute walk away – turn left out of the main drive and then take the first right. Here you will find a Co-Op supermarket, a range of take-aways, your familiar Costa Coffee, plus a pharmacy. For a wider range of options then head to the town centre.

Walk

30 mins

Cycle

15 mins

Taxi

5 mins

TROLLEYS Trolleys have been provided for berth holder use.

Please feel free to use as and when required.

We would ask you to be mindful of not leaving trolleys to obstruct walkways and to return them as soon as you’ve finished.

SHOWERS & TOILETS Showers and toilets are available for your use in the marina office building. They are cleaned regularly and we ask that you leave them as you would wish to find them. Access codes are provided at the back of this booklet and can be obtained from the marina office.

WiFi Free WiFi accounts, allowing the connection of up to five devices, are provided to all berth holders. Please allow up to five days for these to be connected. A guest WiFi login is also available, details for which are listed at the back of this booklet or are available from the marina office.

WORKING O N YO U R B O AT Please note we do not allow maintenance work to be conducted on the pontoons or fingers. You may carry out any work onboard your boat. Should you require contractors to undertake work for you please ensure they are registered with the marina office before starting.

WAT E R Drinking water is available on the pontoons. You will need a hose and a tap connector. May we please ask you to use water considerately. www. t i n gd e n e - m a r i n a s . co . u k

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ENJOY YO U R S TAY

GoGo’s Waterfront Restaurant Conveniently located on the Marina itself GoGo’s Waterfront Restaurant not only offers stunning views over the marina but also fabulous food with African flair and flavours.

All berth holders receive a 10% discount on food and drink. Booking is advisable. www.go-gos.co.uk

Windsor Independent Market Taking place every third weekend of the month the main shopping street is transformed into a fantastic food market. Give your taste buds a treat with fantastic flavours from around the world.

E AT I N G O U T From fine dining to local taverns and tea shops, you’ll be spoilt for choice in this historic market town.

Cinnamon Café A favourite amongst passing cyclists this café is perfectly situated for people watching. Plus, it’s said the cinnamon buns are well worth a try! www.cinnamoncafe.com 10

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Windsor and Eton Brewery Bringing brewing back to the heart of Windsor why not take a tour of the brewery and visit the tap room. Open 10am – 9pm Monday to Saturday. www.webrew.co.uk

THINGS TO SEE & DO Steeped in history and inevitably a tourist magnet there is never a dull moment in Windsor. Here’s a few of our favourite things.

Eton College A short walk across the Thames and you’ll find yourself in Eton, a town dominated by the world-famous Eton College. Guided tours can be taken from April to August – booking is advisable. www.etoncollege.com

Legoland Windsor Make some awesome memories with a day out at Legoland. Fun for all the family there are rides and attractions galore. www.legoland.co.uk Windsor Castle Immerse yourself in royal history with a trip to the oldest and largest inhabited castle in the world. One of the Queen’s favourites we’re sure it will be yours too. www.rct.uk/visit/windsor-castle

Royal Windsor Racecourse With Monday Race Nights throughout the summer months, plus a variety of other themed, music and family events in the calendar it’s great to have this popular venue right on our doorstep. www.windsor-racecourse.co.uk Windsor Great Park If you prefer to spend your time outdoors then nothing beats a day at Great Windsor Park. From dog walking to biking, wildlife spotting or simply meandering through the gardens there’s so much to explore. www.windsorgreatpark.co.uk www. t i n gd e n e - m a r i n a s . co . u k

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ACCESS CODES Please find below access codes for the marina. May we politely ask that these are not shared with anyone either inside or outside of the marina.

Main gate: Berth holder’s car park: External washroom: Internal men’s and ladies’ washroom: Pontoon gates: Visitor WiFi:

E M E R G E N C Y C O N TA C T S Dentist: Doctor: Hospital: Marina: Taxi: Vets:

WiFi Spark:

Care Dental - 01753 623723 Dedworth Medical Centre - 01753 864545 King Edward VII Hospital - 01753 860441 01753 851501 Windsor Cars - 01753 862020 Forest House - 01753 858877 Alma Veterinary Hospital - 01753 858893 0344 848 9555

I M P O R TA N T I N F O R M AT I O N In the event of an incident please: • • • • • • 12

Do what is safe to deal immediately with the situation Summon help Call the Marina Office on 01753 851501 Call the emergency services if required (Dial 999) Leave the area of danger, assemble at the nearest muster point and await further instruction The muster point is located at the main gate on the main driveway w w w.tingdene-m a rinas.co .u k

B O AT S U P P L I E S & MARINA SERVICES

Martin Marine Engineering Martin Taylor Tel: 07989 060643 / 01753 863733 Email: martin@floatyourboat.org.uk www.floatyourboat.org.uk Marine Engineer Martin Perry Tel: 07870 373154 Master Covers Mitch Pryke Tel: 02392 374739 www.mastercoversltd.co.uk

SAS Marine Services Adam Shadbolt Tel: 07738 178560 sasmarineservices@hotmail.com FJD Boat Cleaning Tel: 07845 093828 Volvo Penta D.B. Marine Tel: 01628 520564 Email: parts@dbmarine.co.uk www.dbmarine.co.uk

Please note these suppliers are not endorsed by Racecourse Marina. Any contract entered into is between yourself and the company in question.

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SAFETY NOTICE PLEASE READ Tingdene Marinas Ltd ask all Marina Users to follow these simple safety measures and to inform all guests and visitors of them: This is a working marina with boat hoisting, craning and boat towing occurring at all times. Please be aware of the danger of these activities.

The pontoons and walkways are slippery in wet or icy conditions; please take extra care. Salt or grit is provided for your use if required. Please keep pontoons clear of all equipment and rubbish.

Children and non-swimmers must wear life jackets at all times. Children must not be allowed to ride in the luggage trolleys.

Bicycles must not be ridden on the pontoons or ramps.

Do not run on the pontoons. BBQs are not allowed on the pontoons.

Swimming is not allowed in the marina basin.

In extreme weather and/or flood conditions life jackets must be worn by all marina users. Ground anchors will be deployed during extreme flood and/or wind conditions and the Marina will be closed to navigation.

Please contact the Marina Office for current navigation advice.

Danger: the electric supply to the pontoons is threephase mains. Do not tamper with the electric supply.

Report all faults to the Marina Team.

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Please report all accidents and any damage or faults to the Marina Team as soon as possible.

All trade visitors must report to the Marina Office prior to entry.

Do not discharge oil, sewage or any other pollutants into the marina basin.

FIRE DRILL 1. Sound the Alarm and shout ‘FIRE’. Open a RED fire extinguisher box to sound the ALARM. 2. Call the Fire Brigade. Dial 999. Advise marina name and address, and location of Fire on site: Brundall Bay Marina, Brundall, Norwich, NR13 5PN. Do you need an Ambulance and/or the Police?

3. Communicate danger to staff, Marina users and evacuate. Do not re-enter danger area. Avoid panic; communicate actions.

4. Evacuate injured persons from fire area if this is possible safely and without further injury.

Do not endanger further persons. Your evacuation point is: A Car Park area within a safe distance from the fire.

5. If the evacuation route from pontoons is blocked by fire, use any available boat or dinghy to evacuate from the safest areas of the pontoons.

6. Do you require First Aid? First Aider(s): Keith Joslin, Paul Cartmell, Paul Frost, Chris Sadler, Wesley Eastman 7. Note areas of additional hazard: Fire, Gas bottles, Oil Spill, Electrocution, Smoke, Explosion, Pontoon Collapse, Wind direction.

8. Nominate staff members to meet Fire Brigade.

9. Can the fire be fought safely?

IF NO: - Await Fire Brigade - Review actions - Keep Marina users away from danger area IF YES: - Locate fire-fighting equipment - Extinguish fire (Remember the ‘Fire Triangle’: Heat-Fuel-Air Remove any one and the fire goes out).

- Ensure Fire Brigade attend and render safe 10. Do you need to shut-off the electric supply? Ask the Fire Brigade. Locations: Workshops/Office/ HC Moorings 11. Are all persons accounted for safely? Ask other Marina users.

12. Is the Fire safely extinguished? Ask Fire Brigade.

When safe, communicate this clearly to Marina users. www. t i n gd e n e - m a r i n a s . co . u k

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T I N G D E N E L O YA LT Y SCHEME: JOIN THE CLUB! To say thank you for becoming an annual berth holder you will automatically become a member of the Tingdene Loyalty Scheme. Enjoy benefits across all nine marinas to make the most of your life aboard.

THE BENEFITS:

YO U R G AT E WAY T O THE BEST OF THE UK’S CRUISING RIVERS Located at nine premium destinations across the UK’s inland waterways Tingdene Marinas will turn your boating dreams into reality. From river boats to narrow boats and barge boats to cruisers, whatever your boating preference we welcome you all.

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• • • • • • • • •

Free WiFi Free* mooring at other Tingdene Marinas Free or discounted pump outs Discounted fuel Discounted chandlery Great offers on Boat Show tickets Discounted Haven Knox-Johnston Insurance Organised cruises – inland and tidal Transfer your account to any other Tingdene Marina

*28 days mooring at other Tingdene Marinas subject to availability.

TINGDENE B O AT S A L E S

Opening hours: 9am-5pm Monday to Saturday 10am-4pm Sunday

M O T O R YA C H T S SPORTS CRUISERS DUTCH BARGES N A R R O W B O AT S WIDEBEAMS With over 30 years’ experience in the marine industry you can rest assured you’re in safe hands with Tingdene Boat Sales. Our expert and friendly advisors will help you locate your perfect boat and support you throughout the entire purchasing process.

Plus, if you buy a boat from us, we guarantee a berth in one of our nine inland marinas across the country, so you can tick all your boxes in one go.

Contact Neil or Jo on 01753 851717 or email neil.davey@tingdene.net or jo.minton@tingdene.net to discuss your individual requirements. www. t i n gd e n e - m a r i n a s . co . u k

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01753 851501 racecoursemarina@tingdene.net www.tingdene-marinas.co.uk Racecourse Marina, Maidenhead Road, Windsor SL4 5HT