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Cox service protects businesses from costly outages

BY PEORIA TIMES STAFF

Cox Business launched an internet continuity service, Cox Business Net Assurance. With this solution, Cox customers will be protected from losing internet connection during outages.

Maintaining internet connectivity is essential for successful businesses of any size. Net Assurance provides high-availability connectivity and combats internet interruptions in two ways. First, if there is a loss of internet access, wired and private Wi-Fi connections will automatically failover to an LTE wireless network. In the event of power loss, an uninterruptible power supply battery backup with surge protection provides around four hours of power to keep systems on.

Pet Dental USA in Peoria exists to make dental care for pets affordable, so owners do not put it off. It’s a prime example of the power of Cox Business Net Assurance. Co-owner Brian Redmon said his business is 100% reliant on internet services to engage with customers and to run its cloud-based software and point-ofservice payment stations.

“If the power went out, we would be at a standstill. It would shut us down,” Redmon said. “Cox Business Net Assurance makes me feel great and secure. I know that if we do have a power outage, Net Assurance is there to back us up. It’s a must-have for anyone running a business.”

Cox Business Arizona Vice President Ed Aaronson said a loss of power shouldn’t result in a productivity outage.

“Today’s businesses need reliable connectivity service to keep operations running smoothly,” Aaronson said. “Net Assurance will reduce downtime for our customers and give them the protection they need to keep their teams online.”

Cox Business Net Assurance is always working in the background to provide a reliable backup solution. The service automatically chooses from multiple wireless providers and automatically selects the best connection for customers so there is no need for customer intervention.

Customers can also sign up for proactive notifications for changes in their network statuses, as well as receive round-the-clock customer care and access to MyAccount online tools.

HAVE BUSINESS NEWS? Contact Christina Fuoco-Karasinski at 480-898-5631 or christina@timespublications.com