Lovin' Life After 50 Business Showcase - November 2020

Business Showcase A spotlight on local businesses that can help you live your best life after 50

November 2020

American Vision Windows

Revolutionizing the home improvement industry

On Broadway Dentistry Sleep-disordered breathing and airway dentistry

Kinetico Water Never run out of treated water

Southeast Valley Edition

480••386 480 386•• 6980 acexpertsaz.com

Residential / Commercial / ROC#323593

Should you switch Medicare plans?

BY DAVID LUNA Connie Health

Health care is expensive and constantly changing, especially for those 65 and older. Connie Health recommends you review your Medicare plan every year.

Here are the important questions to ask, because open enrollment is now through December 7:

Are you getting the best deal?

Every year, smart shoppers find ways to save hundreds of dollars by switching to a Medicare Advantage plan. If you are already on a Medicare Advantage plan, you may be able to find a plan with lower monthly premiums and copays. On a $0 premium plan already? You can still check if there are plans that cover your prescription drugs at a lower cost than you are paying now. You can ensure that the plans with lower rates include the doctors that you trust.

2

Are you on the plan you need?

Now is the time to review your current plan. If you are on a Medicare Supplement plan, for example, switching to a Medicare Advantage PPO plan could save you thousands of dollars on premiums and get you extra benefits not covered

by Original Medicare, such as dental, vision and hearing.

Medicare Advantage PPO plans have become increasingly popular because they combine the lower premiums of Medicare Advantage with the out-of-network benefits that allow you to see any doctor, similar to a Medicare Supplement plan.

accept your insurance plan. By switching your Medicare plan, you might unlock opportunities for better access to doctors.

Are you getting the care you deserve?

Are you getting the most out of your Medicare plan?

In recent years, many Americans on Medicare have experienced a lack of access to quality care. It might be difficult for you to find quality doctors, or maybe you have a good doctor but they don’t

Not all plans are equal when it comes to benefits. Even if you have a $0 premium plan, getting a plan that covers the benefits you care about might save you money. Medicare Advantage plans cover

Business Showcase | NOVEMBER 2020

benefits like dental, vision, hearing and gyms. They can even cover overthe-counter health and wellness products that you might be paying for out of pocket. Each plan covers these benefits differently, and it is important to find the plan that covers the benefits you care about. Luckily, with our easy-touse Connie Health online tool and local agents, who are available seven days a week, you can review the benefits you care about and see which plan covers them best.

Visit conniehealth.com or call 602-7042344 to speak to a local licensed agent.

Our service is free. Our Valley agents understand the local plans and health care networks and can help you make the right decision.

www.LovinLife.com

Broadway Mesa Village is an active and upbeat assisted living community

BY ALISON STANTON Through her work as a sales specialist for Broadway Mesa Village, Lorri Hensley says people often assume that assisted living places can mirror images of each other.

“For our community, I always say, ‘First impressions are your best choice,’” Hensley says.

“When visitors tour our community, we are always putting our best foot forward to show them that wonderful first impression and letting them see for themselves how fun and active it is here.”

Pegasus Senior Living took over the management of the community almost three years ago, Hensley says, renaming it Broadway Mesa Village.

Broadway Mesa Village offers memory care as well as assisted living services.

Memory care features nonstop care; dedication to residents with dementia and/

or Alzheimer’s; movement and learning programs; Mediterranean brain-healthy dining; and a calm and secure environment.

Assisted living features 24-hour support, which provides peace of mind for residents and their loved ones; daily assistance that allows people to live independently; continuous health monitoring; dressing, bathing and dining services; and medication management.

Hensley says residents may choose from a variety of floor plan options, including studios and one-bedroom or two-bedroom apartments with a walkin shower, closet, screened porches and other features.

“Our building has been COVID-19-free; our courtyard just received a facelift; and we have the best activities department ever that plans themed events, meditation classes, walking, competitive bingo

games and more,” Hensley says.

Hensley, who started working in senior living about eight years ago, says she is pleased by the number of referrals that come in from current residents’ friends and families.

“Besides the discounted rent special we have going on now upon move-in, residents love our team members because we treat them all like family. Small pets are welcome, too,” she says.

Hensley is also proud of the positive and upbeat atmosphere that residents and visitors alike experience at Broadway

Mesa Village.

“We always remind our team that we work in the residents’ homes,” she says.

“The residents always like to be called by name when we see them in the halls, and we become one big happy family.

Folks who tour see that atmosphere here, and it makes a difference.”

Broadway Mesa Village 7231 E. Broadway Road, Mesa pegasusseniorliving.com/ broadway-mesa-village

MAKE MORE MORE TIME TIME FOR FOR WHAT WHAT MATTERS MATTERS MOST MOST MAKE ASSISTED LIVING AND MEMORY CARE IN MESA

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Call (480)Call 530-7953 today. today.

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community and our holiday specials!

Call (480) 530-7953 today.

From our 24/7 care team and Broadway Mesa Village is the life? See what we have to offe

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ASSISTED LIVING AND MEMORY CARE IN MES

• Gazebo and Patio • Outdoor Dining Are ASSISTED • Living Area 7231 E Broadway Mesa, AZ Rd, 85208 7231Rd, E Broadway Mesa, AZ 85208 PegasusSeniorLiving.com A S S PegasusSeniorLiving.com ISTED LIVING & MEMORY CARE • In-House Therapy Newly Renovated!

7231 E Broadway Rd, Mesa, AZ 85208 Ask us how you can ASSISTED LIVING & MEMORY CARE PegasusSeniorLiving.com • Exercise | • Gazebo and Patio andEquipmen enjoy3 Dece NOVEMBER 2020 Business Showcase

From our 24/7 care team and competitive rates to our daily activities and s Broadway Mesa Village is the best choice for families and seniors. Why wait LAI S VSI N MI O R Y&CM AE RM E ORY CARE I SGT E&DMLEI V NG life? See what we have to offer and move into a more engaging lifestyle thi

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www.LovinLife.com

7231 E ABroadway Rd,LIVING Mesa, AZ 85208 PEGASUS SENIOR COMMUNITY

American Vision Windows cares about its customers

BY AMERICAN VISION WINDOWS Bill and Kathleen Herren started out as ordinary customers, looking to upgrade their home with replacement windows and patio doors.

They lived in a home with a new baby and lackluster windows. Bill even put matchbooks in between the window and the frame to keep them from rattling.

Kathleen, on the other hand, put towels underneath the windows to keep drafts from making the baby cold.

When they began the journey of getting new windows, they found many companies were dismissive. A company even installed flimsy, single-strength windows that shattered when one of the kids leaned his rocking chair against it.

The Herrens decided to open their own company, American Vision Windows, 20 years ago. More than 1 million windows installed later, the company is the No. 1 window replacement company in California. With a recent expansion into Arizona, the couple has an ongoing commitment to providing the kind of selection and service they had personally hoped to find.

From bay windows and garden windows to energy-efficient options, the company specializes in a wide range of high-quality window replacement and installation needs. Even from the first contact, clients are carefully guided through every step of the process until their windows are installed, their goals are met and their expectations are exceeded.

American Vision Windows was founded to help people feel cared for as they received the window installation service they needed.

And it seems that their customers feel just that, because American Vision continues to grow. When it comes to choosing window and bath replacements, customers can feel confident with American Vision Windows and American Vision Baths.

American Vision Baths has a complete line of high-quality, affordable accessi-

bility products that can be customized to any bathroom or budget. Adapting a home to meet the needs of a family’s changing lifestyle will make many dayto-day tasks simple and safe. Whether it’s a walk-in bath, tub-to-shower conversion, walk-through insert or barrier-free shower base, customers can feel confident that

Perfect

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Shower or Bath

Create The

Refresh Your Home With New Windows

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AMERICAN VISION BATHS

Beautiful Bathroom Transformations

ZERO

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INTEREST PAYMENTS OR FOR UP TO 12 MONTHS*

CALL NOW

(888) 893-5024 AmericanVisionWindowsAZ.com

PAYMENTS

99

$

AS LOW AS

“Revolutionizing the Home Improvement Industry, One Customer at a Time.”

SCHEDULE YOUR FREE IN-HOME ESTIMATE

*12 month promo period with no payments required followed by 84 amortized payments based on the balance at the end of the promo period. Interest charge to account is waived if entire purchase balance is paid before the end of the promo period. No prepayment penalty. APR in loan agreement is fixed for the life of the loan. Minimum financing of $2,500 and proof of income required. **6 month promo period beginning at approval with up to 6 interest only payments followed by 78 amortized payments based on balance at end of promo period. No prepayment penalties. Your APR is fixed at 7.99% for the life of the loan. Offer Expires 11/30/2020 ROC#267599

4

Business Showcase | NOVEMBER 2020

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the company has the perfect options. It even has a wide range of safety accessories to help make bathing safer and more comfortable.

At American Vision, “revolutionizing the home improvement industry, one customer at a time” isn’t just a motto; it’s a driving force.

1500

Installed in as Little as a Day or Two

OFF*

Shower, Bath or Walk-In Conversion

Beautiful, high-gloss acrylic Our replacement baths are scratch, chip, stain and fade resistant No grout lines and non-porous for easy cleaning Naturally resists mold and mildew

Senior Safety Experts FINANCING AVAILABLE

0% INTEREST 0 PAYMENTS

$

for up to 12/mo.** Schedule Your FREE In-Home or Virtual Estimate

(888) 893-5024 AmericanVisionBaths.com

*On Purchase of Complete Remodel of Wet Area. Standard, clear glass, polished chrome finish sliding shower door. Cannot be combined with any other offers. Some restrictions apply. On approved credit. Call for details. **12 month promo period with no payments required followed by 84 amortized payments based on the balance at the end of the promo period. Interest charge to account is waived if entire purchase balance is paid before the end of the promo period. No prepayment penalty. APR in loan agreement is fixed for the life of the loan. Minimum financing of $2,500 and proof of income required. Offer Expires 11/30/2020 ROC#267599.

www.LovinLife.com

CHANDLER TAKING RESERVATIONS FOR IMMEDIATE MOVE-INS

480-802-6888 ASSISTED LIVING MEMORY CARE BEHAVIORAL CARE RESPITE CARE

The advantages of a personalized care home model in assisted living and memory care When you think of assisted living, what’s the first thing that comes to mind? Often it is a large, multilevel building that looks like an apartment complex.

Park Senior Living offers residents another option…a true community based on a small home, personalized care model.

What is the personalized care home model in assisted living?

The personalized care home model is based on meeting the unique needs of every individual resident. The small-house style layout provides a more intimate and home-like setting that truly enhances the opportunity for person-centered care. Everything is under one roof and right sized to the needs and desires of each resident.

Benefits of the personalized care home model This model comes with many benefits. Most importantly, it looks and feels like home. Each small home is a community of its own, reflecting the individuals who live there. The home-like setting allows for the delivery of care to be personalized, truly one-on-one. Park Senior Living team members are consistently assigned to one home and trained to address the full range of care needs of the residents they come to know so well. Residents feel a sense of family.

Because the personalized care home model is able to evolve with the needs of its residents, it also gives them the opportunity to age in place as they progress.

A true community Another important benefit is that residents can have their own room and space, but still experience that “community feel” and social interaction. Amenities are located within the different homes and include hair and nail salon, movie theater, exercise room, bistro and more. Family involvement is encouraged in the personalized care home model, and the intimate setting of a small home makes it both comfortable and pleasant for all. The focus of this model is to enrich quality of life and provide individualized hands on care tailored to each person. It is the right care, at the right place, offering the right choice.

Enhanced infection control With the rise of COVID-19 cases in senior living communities, the smaller assisted living setting also allows for enhanced infection controls and isolation when needed. This is essential in reducing the transmission of the virus. The medical director and nurses lead the care team to make sure they deliver the high quality of care. The health, safety and well-being of residents is absolutely the top priority of Park Senior Living.

4950 S. Lindsay Road - Chandler, AZ 85249 (Located on the corner of Chandler Heights & Lindsay Road) www.LovinLife.com

NOVEMBER 2020 | Business Showcase

5

Kinetico Water: Never run out of treated water

BY KINETICO WATER Since 1970, Kinetico Water has been an innovator in quality water treatment throughout Arizona and over 100 countries worldwide. Kinetico provides water softeners, whole-house filtration, hybrid units that soften and filter, and drinking water systems.

Kinetico offers systems that use salt and systems that do not. We also take care of problem water and well water issues such as arsenic and nitrate removal.

It specializes in a twin-tank, nonelectric hybrid unit that provides the benefits of a water softener plus conditioner/ filter. You never run out of treated water, and since it’s water-pressure powered, it works even when the power goes out (unlike the old-fashioned electric systems). Plus, there are no timers to mess with and you don’t have to manually regenerate it when company comes over.

Kinetico’s whole-house filtration system provides drinking water throughout the home and allows you to shower with chlorine-free water. This also leaves your hair and skin soft and smooth.

independent sub-contractors).

Many businesses depend on Kinetico quality for their customers. Kinetico is a BBB-accredited member and a trusted source for homebuilders that expects the best for its clients. Kinetico’s systems are always the first choice, because we provide the most reliable products, offering the best efficiency, lowest operating costs and outstanding manufacturer warranties.

There are many water treatment products available, so Kinetico offers a free in-home consultation where the staff will test your water, look at your plumbing and help you find the best solution for your home and family.

Kinetico Water offers free in-home consultations where the staff will test a homeowner’s water, look at the plumbing and find the best solution for a home and family. (Photo courtesy Kinetico)

The K5 Drinking Water Station is certified to remove more contaminants than any other system on the market—providing bio-pure water. It provides safe, clean water for your family to drink, cook with and make the best ice cubes. Why mess with bottled water when you can filter at home?

Kinetico’s products are made in the USA, a top pick by leading consumer magazines and home improvement experts, and are independently certified. Kinetico is registered with the Arizona Registrar of Contractors (any home improvement business you work with should be) and all work is done by employees (not

HARD WATER AT HOME?

YOU DESERVE SOFTER TREATMENT. Arizona has extremely hard water.

We have solutions.

Water that’s free of both natural and man-made issues. Water that tastes better, works better in your plumbing and appliances, makes skin and clothes feel better and saves money and time, too.

Call about our $4.95 TRIAL on a non-electric hybrid system that softens and filters your water*

Now available to a limited amount of homes in the Phoenix area. *Nominal install fee applies. Some restrictions apply. Limited Time Offer.

Mineral deposits in hard water can:

water systems RUIN WATER BEARING APPLIANCES CUTTING THE LIFE BY

UP TO 50% 6

INCREASE ENERGY COSTS

FOR WATER HEATERS BY

1/3

Business Showcase | NOVEMBER 2020

DESTROY FAUCETS & FIXTURES COSTING

CLOG PLUMBING

IN YOUR HOME COSTING

$100’S TO $1000’S TO REPLACE REPIPE

since 1970

602-910-6588

kineticoaz.com Licensed • Bonded Insured • ROC 097214

www.LovinLife.com

Age gracefully, with the help of SottoPelle therapy

BY ALISON STANTON Depression. Fatigue. Loss of libido and mental clarity.

These are just a few of the classic symptoms of menopause.

CarolAnn Tutera, owner of SottoPelle, is familiar with all of these.

When she was 42, she had all of the signs of menopause and looked for something that might help.

Tutera says she found relief from her symptoms with the help of SottoPelle, a bioidentical hormone replacement therapy method that involves inserting pellets the size of a grain of rice under the skin.

When administered properly, she says the pellet delivery system helps provide an effective bioidentical hormone replacement therapy that closely mirrors the human ovary.

“After I started on the pellets, I immediately saw a big difference in my skin.

People thought I had a facelift,” Tutera says.

“Now, at 65, I feel more healthy, alive, and have more vitality.”

www.LovinLife.com

SottoPelle first started in 1993 in Rancho Mirage, California. Tutera’s late husband, Dr. Gino Tutera, began to treat his patients with pellet therapy, where he developed the individual dosing that is widely used today.

“We came to Arizona in 2004 and expanded to other locations around the Phoenix area, as well as Prescott and Tucson. We train others how to use this method in Arizona and around the world,” Tutera says.

While the therapy has been around since 1937, Tutera says that not all pellets are created equally. Every 503B outsourcing facility has its recipe on producing a pellet. Dr. Tutera worked with pharmacists to have them develop his desired specifications for patient individualization and worked to have the highest percentage of pure hormones.

In 1993, Dr. Tutera, the pioneer of individualized dosing for patients, created the means to make sure not everyone received the same dose.

Tutera Medical works with women and men, some as young as 35, many of

whom are dealing with the same symptoms she had experienced in her early 40s.

Tutera says she is proud of the number of referrals that she receives from current patients’ friends and families. She thoroughly enjoys learning about the success that others have had with the pellet therapy.

“I love hearing the stories people share when they feel the difference of being on pellets.

They never knew how bad they felt before,” she says.

“It is about aging gracefully—some thing we want all to experience.”

For more information, call 480874-1515 or visit tuteramedical.com and sottopelletherapy.com

NOVEMBER 2020 | Business Showcase

7

When to consider a move to a senior living community

BY NORTH CHANDLER PLACE

North Chandler Place, located in Chandler, Arizona is the only 55+ continuum of care campus in North Chandler.

We appreciate our VETERANS here and want to provide an exclusive incentive.

North Chandler Place is the perfect community to downsize or serve as a home base from which to enjoy your golden retirement years.

Veteran’s Get up to $1000 Off the First Month’s Rent! *For new senior living residents only. Does not apply for skilled nursing. Incentive based upon apartment size. Cannot be combined with other offers.

Our senior living community is proud to offer spacious apartment homes, lots of green space, engaging activities, and affordability, to ensure your experience is truly golden.

Let’s face it: The thought of moving away from your home and into a senior living community can be a daunting decision. For many people who are 65 and older, contemplating a move can seem like the last chapter of a well-read book.

However, most people have said, “I wish I would’ve made the move a lot sooner!”

There are many benefits to moving out of a private home and into a community that is geared toward mature adults: • “After I moved in, I met so many wonderful new friends. I didn’t realize how lonely I was and what I was missing by myself.”

• “There is a sense of community here.

If I am not feeling well, someone is around to check on me, bring me a cup of soup.”

• “I feel safer here—the building has around-the-clock staff, and they look out for us.”

• “You get accustomed to all the work at home—the cleaning, cooking, yardwork, house maintenance, all of

it. I felt like I was on vacation when I moved in. If I want to cook, I cook, but I don’t have to. I can eat at the restaurant downstairs instead. I don’t have yardwork and they even help me with weekly cleaning. I am spending time doing things I like to do—I have even started sewing again.”

Of course, there are many considerations, such as price, location and property amenities, to think about before making a move. Where You Live Matters (whereyoulivematters.org) is a website that offers an “unbiased, research-based, and thought-provoking resource” to help “guide you toward a smart and confident decision.”

Are you considering a specific community? Why not ask about a “try before you rent” short stay? This can be extremely helpful in making a final decision.

Finally, remember that making a move to a retirement community doesn’t have to be the last chapter in your life’s book; it could mean an exciting sequel that has yet to be written!

Through Dec. 31, 2020

Call TODAY for an exclusive tour: There are many benefits to moving out of a private home and into a community that is geared toward mature adults. (Photo courtesy North Chandler Place)

2555 N Price Rd, Chandler, AZ 85224 I 480.345.7171 I NorthChandlerPlace.com

8

Business Showcase | NOVEMBER 2020

Get your copy today! www.LovinLife.com

Sleep-disordered breathing and airway dentistry

BY ON BROADWAY DENTISTRY We spend about 30% of our life sleeping, and an alarming 90% of patients who have obstructive sleep apnea have never been properly diagnosed and treated. This could mean you. Most people have not examined how well they sleep, and many more people have medical conditions related to poor sleep quality and disordered breathing. Ask yourself these questions: • Do you snore?

• Are you a diabetic?

• Loss of libido?

• History of heart attack, stroke or heart problems?

• Do you have acid reflux?

• Do you gain weight easily or have problems losing weight?

• Do you wake up tired or with morning headaches?

If you answer yes to even one of these questions, schedule an appointment and ask how On Broadway Dentistry can help.

On Broadway Dentistry has state-of-the-art equipment that allows the staff to measure collapsibility of your airway and test for sleep-related breathing disorders. Proper di-

agnosis and treatment can greatly improve the quality of your life.

Oral appliances can be made instead of using the traditional CPAP machines. Oral appliance therapy is used for the treatment of snoring and obstructive sleep apnea. It involves wearing clear removable trays in your mouth while you sleep. These reposition the jaw to keep your airway open so you can get properly oxygen while you sleep. We can go weeks without food, days without water, but only seconds without oxygen. So, a sleep study is one of the most important things you can do to access the true level of your health.

Why Invisalign?

Oftentimes people think straight teeth are just for teens and young adults. But having crooked teeth, spacing or a deep bite all contribute to the long-term health of your teeth. If you have gone through most of your life with crooked teeth, this does not mean that your teeth should continue to stay that way. Over time, teeth wear down and require more crowns and dental fillings. Many more patients continue to struggle with “deep

SPECIAL! $500 OFF

pockets” in the gum tissue or sensitivity and recession. New research shows a link between sleep apnea and crowded teeth.

Patients can benefit from Invisalign, a series of clear aligners made with a medical-grade plastic that gently and discretely moves teeth into a proper position.

On Broadway Dentistry focuses on treating the whole mouth, a comprehensive care model. So, as part of your exam, the staff examines the health of your bite and what you think about your smile to treat all parts of your oral disease.

Patients frequently tell On Broadway Dentistry that previous dentists said straightening teeth is cosmetic. Yes. This is true.

Straight teeth can also improve gum health, periodontal disease, lessen pressures that cause cracked teeth and crushing cavities and make it easier for teeth to be cleaned by you. Straightening the teeth, contributes to improved health overall.

General dentistry On Broadway Dentistry has a general dentist, Dr. Lindsay Goss, and a dental hygienist, Lynne Thompson, who provide the highest

level of care using state-of-the-art equipment, high-quality dental labs located in the United States and with materials that you can trust. Did you know that your general dentist is the one doctor you will see more than anyone else? This is because Goss, Thompson and the team work at the prevention and the treatment of disease. In the office, the staff provides preventive and restorative care as well as cosmetic services. Your mouth is the window to your body, and an examination of your mouth can tell if you have medical conditions that require treatment.

COVID-19 On Broadway Dentistry continues to implore extra precautions related to COVID-19 in its office to keep the community of patients safe. Patients are asked prescreening questions related to COVID-19 and exposure.

The staff wears high-level surgical and KN95 masks and does pretreatment rinses for aerosol-generating procedures. There are medical-grade air purifiers, UV lights and proper room turnover in between patients.

Disposable equipment is used whenever possible.

NEW!

Introducing AIRWAY DENTISTRY

*

Are you or your loved ones suffering from:

INVISALIGN

*Valid to those who accept treatment

by December 31, 2020.

OnBroadway OnBroadway D E N T I S T RY

Schedule your FREE consultation TODAY at 480-223-0255 4435 E. Broadway Rd., Suite #9 Mesa, Arizona 85206

480-223-0255

- Headaches - Soar Throat - Teeth Grinding - Daytime Fatigue - Diabetes - or Many Other Symptoms?

Airway-centered disorders affect millions of people nationwide. Dentist are more likely to identify and treat Obstructive Sleep Apnea (OSA) and snoring.

Call us today to schedule your screening using our advanced diagnostic tools and procedures 480-223-0255.

CONCERNED ABOUT YOUR COVID-19 SAFETY?

“At On Broadway Dentistry, we are a part of the community and COVID is a very real concern. We continue to practice taking every step to ensure your safety and comfort when in our office.

We have gone above guidelines for your safety. We have air purifiers, use CDC recommended cleaners, UV lights and disposables for patient appointments. We also take additional steps to ensure any items custom made for you are cleaned throughly such as dental crowns, veneers and removable appliances or retainers.

www.LovinLife.com

NOVEMBER 2020 | Business Showcase

9

A/C Experts keeps its customers comfortable all year

BY ALISON STANTON Russ Ward has been in the HVAC industry for over three decades.

In 1988, Ward owned an HVAC company in Illinois. After selling his business in 2016 and moving to Arizona, he started working for A/C Experts in Tempe the following year.

Then, in 2018, Ward purchased A/C Experts, a Trane Comfort Specialist company that has been in business for over 20 years.

A/C Experts works with residential and commercial customers on a variety of services like HVAC servicing, installation, repairs, duct cleaning and insulation.

“I came to Arizona with the intention of working for a company but found that I felt I could do a better job, so I purchased the company I started working for in 2017,” Ward says.

He’s proud that since purchasing A/C Experts, the company’s Google ratings have risen from 3.7 to 4.6.

One of the reasons for the marked improvement in the company’s ratings, Ward says, is his and his team’s focus on customer service.

“In Illinois I had customers for the life of the company. Since coming here, I have tried to teach all of our employees the importance of customer service,” Ward says.

“We pride ourselves on customer service and making sure everything is done right and will do whatever it takes to make it right. We have many repeat customers and many referrals. And if there ever are any problems, customers speak directly to me to resolve it.”

As Ward notes, his company has one mission: to deliver the best-quality service at prices that his customers can afford.

He understands that for people who live and work in the Valley of the Sun, having an HVAC unit that is working well during the hot summer months is more than a luxury—it is a necessity.

And in the winter, when the desert temperatures dip down and home and business owners want to turn on their heaters, Ward knows from his years in Illinois how crucial it is to have a reliable source of warmth.

This means that if a homeowner is having trouble making ends meet, Ward and his team offer special financing to their customers.

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A/C Experts is a Trane Comfort Specialist company that has been in business for over two decades.

(Photos courtesy A/C Experts)

As a result, people will be able to get the HVAC system that they need immediately, with an affordable payment plan that they can spread out over time.

And, to help make sure that the homes of his valued customers are comfortable and have the best possible air quality, Ward added the insulation service and duct cleaning to A/C Experts suite of services.

Also, unlike some other HVAC companies that use sub-contractors, Ward says his family-owned and -operated company does not follow this practice.

Most of Ward’s 14 employees have

Business Showcase | NOVEMBER 2020

been with the company for over two years, and they are all factory trained.

“All of our technicians receive at least 40 hours of training per year,” he says.

They are all North American Technician Excellence (NATE) Certified.

To help ensure that his customers know in advance what the service, repair or installation will cost, he and his team are happy to provide free inspections, evaluations and estimates.

A/C Experts also offers preventative and maintenance programs, which allow for a proactive approach to keeping HVAC units running well and hassle free

all year long.

Ward is also proud that his company has earned an A+ rating with the Better Business Bureau and that it has zero complaints with the Registrar of Contractors office.

Ward strives to be sure that his company’s trucks and vans are stocked well with the parts that the technicians will need to handle virtually any repair.

In addition, he notes, the company vans are clearly marked with the company’s logo, phone number and Registrar of Contractors license numbers.

The technicians are also always dressed in clean uniforms, Ward says, and they are taking extra steps during the pandemic to be as safe as possible when working in a home or business.

This devotion to his customers and making sure his team of technicians is properly trained has definitely paid off.

A/C Experts now completes over 1,500 jobs every year, Ward says, and has earned a well-deserved reputation for its trusted heating and cooling solutions.

Looking back in his 35 years in the industry, Ward says he truly enjoys his work.

“I enjoy the interaction with customers and the fact that every job is different,” he says.

A/C Experts (ROC #323593) 331 S. River Drive, Suite 4, Tempe 480-386-6980, acexpertsaz.com

www.LovinLife.com

www.LovinLife.com

NOVEMBER 2020 | Business Showcase

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Experience what your life could look like at Verena at Gilbert

A

t Verena at Gilbert, you can discover the freedom to connect more closely with family and friends, engage in exciting new adventures, and be inspired to explore a whole new way of life. An Independent Living Community in Gilbert, Arizona, Verena at Gilbert is the perfect place to retire in style. Here, you can enjoy retail shops, delightful restaurants, and beautiful hiking trails all within reach. Plus, the community offers convenient access to Chandler, Mesa, Scottsdale and Phoenix. Your new life awaits you here!

• Gather with friends to share Sunday brunch in our elegant dining room • For a casual dining experience, try our trendy bistro or modern lounge

Enjoy exquisite dining options – The Verena at Gilbert is proud to be under the culinary leadership of Chef Stephan. Originally from Bordeaux, France, Chef Stephan is passionate about using the freshest ingredients and keeping up with trends to delight the recipients of his meals. He says that making residents smile while having fun doing what he loves is one of the best parts about being at Verena at Gilbert.

• Heated swimming pool • Fully equipped fitness studio • Movie theater with weekly showings • Comfortable lounges for quiet time or socializing • On-site salon and barbershop • Pet-friendly environment for your four-legged friends • Complimentary transportation to scheduled appointments • Housekeeping services two times per month • On-site maintenance and repairs

With creative, chef-prepared dishes made with the freshest seasonal ingredients, our menu will have you exploring exciting new flavors and savoring familiar favorites.

• Enjoy chef-prepared breakfast and lunch served Monday through Saturday

Start living senior – At Verena at Gilbert, our lifestyle is designed to keep up with you. With every space thoughtfully planned, you’ll enjoy all the amenities and services you’re used to – and more.

Stimulate your mind and invigorate your body with fitness and wellness programs custom-designed to help you live a strong, healthy life and give you the power to tackle anything that comes your way.

Schedule Your No Contact, Personal Tour Today!

Create deep connections, nurture close friendships, and share your interests in welcoming social settings ranging from lively happy hours to adventurous group outings.

Find inspiration at home – When the activities are done for the day and you’re ready to settle in, you’ll find stylish features that add to your comfort in your spacious one- or two-bedroom apartment designed to fit your individual lifestyle.

• Wood-style flooring in living areas • Lush carpeting in bedrooms • Granite countertops • Full-size stainless steel appliances • Chef-inspired kitchen fixtures • Full-size washer and dryer • Private balcony or patio with storage.

• Large pantries and walk-in closets It’s time to start Living Senior. Your new life is waiting for you at Verena at Gilbert. Call us at 480-899-8200 to schedule your no contact tour, or visit www.VerenaAtGilbert.com to learn more.

Living Senior.

Schedule Your No Contact, Personal Tour Today!

Living Senior.

CALL 480-899-8200 TODAY!

At Verena at Gilbert, our residents are still enjoying the same CALL 480-899-8200 signature lifestyle – with a socially distant twist.

INDEPENDENT LIVING At Verena at Gilbert, our residents are still enjoying the TODAY! “Everyone makes every effort to assure things are running smoothly same signature lifestyle – with a socially distant twist.

1505 Willis Road INDEPENDENT LIVING and all the residents are comfortable and safe. Plus the residents “Everyone makes every effort to assure things are running Gilbert, AZRoad 85297 1505 Willis have a lot of fun activities to attend,and even during this pandemic.” smoothly all the residents are comfortable and safe.

Gilbert, AZ 85297 480-899-8200 Plus the residents haveMEMBER a lot of funOF activities to attend, V.L. FAMILY RESIDENT 480-899-8200 even during this pandemic.”

www.VerenaAtGilbert.com www.VerenaAtGilbert.com

V.L., FAMILY MEMBER OF RESIDENT

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Business Showcase | NOVEMBER 2020

www.LovinLife.com