A Name You Can Trust 2017

A NAME YOU CAN TRUST A Times Newspapers Supplement www.times.co.nz

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2 – August 2017 – A Name You Can Trust www.times.co.nz

It’s all about trust

By Nick Krause

A

s customers, we can be horrible. We are demanding.

We want service immediately, our standards are extremely high (we’re paying right?), We are busy and we know best.

The companies and individuals with whom we do business – the discerning ones at any rate – know this, or ought to know this. Without this fundamental acceptance that our customers have certain expectations is folly.

And it doesn’t matter whether we’re talking about shoes, a replacement window, servicing for the car or a sandwich at your favourite cafe, we want the best experience. If the price is competitive, that’s a bonus.

There’s ground zero. Trust. If my online community sings the praises of a vendor, we’re more than happy to check them out. We buy. Trade has thrived like this for a millennia.

Heaven forbid though if a customer experience is a shocker. The internet wields such power. We all know what a scathing review can do. It can be like biffing an ember onto bone-dry kindling. We’ve witnessed it. One voice can multiply at a terrifying rate and, like an out-of-control bush fire, can decimate a business. The retailer or service provider stands to lose so much, most particularly trust.

Without trust the game is lost, as customers will take flight without the slightest hesitation.

They will also take with them their friends, family and cash.

The equation is actually quite simple.

We seek goods or services, we Google (or use social media) said services, and if we’re lucky, someone will recommend a cobbler or stylist or restaurant or dressmaker.

But smart operators needn’t despair.

As quickly as the customer can turn on them, the customer can also be placated. Trust can be re-established as you will read in some our feature articles in this publication.

And it’s not all bad. Anecdotally, we know from social media sites which business or specialists people gravitate towards. They talk up the best fish and chip shop or handyman or dog groomer. We trust these recommendations.

Even the most demanding of customers will accept that mistakes are made. The key as a business is to accept the wrong and make it right.

Immediately.

This takes us onto another tack.

BRYANT MARINE Sales, Parts & Servicing all brands of Outboards & Sterndrives

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We know from social media sites which business or specialists people gravitate towards. They talk up the best fish and chip shop or handyman or dog groomer. We trust these recommendations.

Clever retail or service operators cannot be one dimensional.

Businesses need to really understand what drives their customers. What makes them buy? In most cases, it’s not only about price or performance, says Business Link UK.

something, it’s important to deliver on that promise. Your brand is very much dependent on following through, whether it’s shown through great products, great service, great customer communications, or otherwise.

“Ask existing customers what they like about doing business with you.

And asking potential customers what they look for in their buying decisions can also give you useful information to help develop your business - and your brand.”

“You must make sure that brand promise is consistently delivered so it’s believed; only then will it be shared on your behalf.”

As you’ll read in the following pages, your brand represents the whole customer experience. “You should regularly review your customers’ experiences of your business,” Business Link says.

To stand out in the vast sea of competition, your businesses, brands need to truly impress.

I really like part of a blog by chief marketing officer Joanna Lord who exhorts: “Don’t just talk; do!”

“We can’t just be flashy or have a memorable logo; we need to stand for something that drives people to support us. To put it simply: the more successful your brand, the easier it will be to build loyalty around that brand. A successful brand takes a great deal of intention when building.”

“After you’ve promised people

I’ll buy that.

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August 2017 – A Name You Can Trust – 3

Building strong relationships with the community

I

t’s easy to see that owneroperators of FreshChoice Half Moon Bay supermarket Chris Harris and Juliet Monaghan are a handson team. Before you even meet them, you will spot them spending time in the aisle talking to the staff, connecting with the customers and even stepping in to handle the till at the check-out, the minute customers queue up.

It doesn’t take long to know that their passion, eye for detail and customer service has filtered down to the staff and everyone associated with FreshChoice Half Moon Bay. But they are modest and give all the credit to the hard working staff saying they have a strong connectivity with the local community saying they know many people from the neighbourhood.

“We cater to a very large diversity of needs and all the work we do here is centred to the customer’s needs. We employ locals, have local suppliers and support local needs,” says Chris who after spending 30 years in supermarkets and running his own retail consultancy took on the opportunity to own and operate the full service supermarket with competitive pricing.

“By focussing on local aspirations we build loyalty and a strong sense of ownership,” he says.

Absolute foodies, owner-operators Chris and Juliet along with the team at FreshChoice are very responsive to customer requests and are keen to take customer service to another level.

Constantly looking for artisan and gourmet food at supermarket prices, they actively researched the recent Auckland Food Show and came back with an exciting selection of new and healthy products such as the Harney and Sons Premium Teas which offer some of the world’s finest tea — at affordable prices.

The list of new and exciting suppliers making their way into FreshChoice include Banjo Kombucha, a range of delicious craft brewed kombucha using real fruit, healthy cultures and the finest organic herbal ingredients.

Embracing the latest contemporary food trends, the list also includes House of Dumplings, Nut loaf, Farm Fresh Meats, Waiheke Sausages, Alter Ego Chocolates, Kako boxed chocolates, Organic from Switzerland and many more. In addition we have candy-free checkouts, offer paper checkout bags or bio-degradable options.

“Our customers who live in the area are very knowledgeable and health conscious and after talking to them we make some authentic choices which are current, like bringing in Yum Muesli or special Italian handmade cheese – ViaVio - from Nelson so that customers don’t have to travel to get it.

“We have an extensive range and are very responsive to customer requests.

Also, we have a distinct advantage of being part of Progressive and can leverage their volume and be very competitive in the market place,” he rightly points out.

The supermarket that boasts of a beautiful backdrop of the Half Moon Bay Marina also offers a Gourmet aisle ‘For the Love of Food’ that stocks a very wide range of gluten free, artisan and gourmet food which is a standout and easy to pick. Fresh Choice is in the process of adding another 19 ranges of gourmet type lines.

Making the FreshChoice experience even more special is Cafe Delishimo that creates wholesome homebaked daily hot meals, in addition to quiches, fritattas and pies and sweet and savoury food–on-the-run. There is an instant sense of goodness with very little processed ingredients being used in the preparation. They are experts at All Press coffees.

marketing which is about good farm practises, selling organic meat and working with people who look after their animals.”

A great believer in building relationships and giving back to the community, every month FreshChoice contributes $500 to the local community groups, school and charity that needs financial support. They also actively support the Pakuranga College work experience programme.

For eight months of the year, the fiveyear-old supermarket gives away $500 and for the other four months it is $1000.

Applicants can apply by completing an application form available at the checkout or printing the FreshChoice Community Fund Application form.

Once completed drop it in the box next to the notice board.

A qualified chef oversees the food that is known for home goodness as it offers a lot of convenience giving customers the reassurance that the most delicious and tender roasts or sandwiches and wraps with scrumptious fillings can be eaten right away.

“The cafe is a part of our business and typically people who come to the supermarket like to pick up some fresh food on their way back home,” says Chris.

1 Ara Tai Road Half Moon Bay Ph: 09-5380086 Email: info@freshchoicehmb.co.nz

“We also do special cuts for people and are getting into head to tail

Open daily from 6am-10pm www.freshchoicehmb.co.nz

4 – August 2017 – A Name You Can Trust www.times.co.nz

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Art of dentures

T

he team at PDP Denture Studio has enjoyed stellar success for 20 years, thanks to a total dedication to caring for their clients.

The renowned denture specialist in Pakuranga’s Edgewater Drive offers comprehensive denture services from full to partial or implant retained dentures, as well as mouth guards and snore guards. Using the very best European materials and cutting edge technology, PDP Denture Studio’s work is satisfaction guaranteed.

The best legal solutions for our clients.

As well as professional assistance in buying and selling properties, Galbraiths also offer a full range of legal services to clients, including commercial and civil litigation, court work, sale and purchase of businesses, franchising, family and employment law, wills and estate planning and advice regarding setting up and administering of family trusts.

Conveniently located with ample free client parking right outside the door.

Phone 535 4190 www.galbraiths.co.nz

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Units 1-3 Fencible Chambers Cnr Fencible Dr & Moore St, Howick Village

The cohesive team strives for dental perfection and boasts the expertise to deliver professional solutions in a warm, genuine and inviting environment.

Headed by award-winning clinical dental technician, Leah Taylor, the practice has become a name synonymous with excellence. The talented professional has perfected the art of prosthetic dentures through her work throughout Australia, United Kingdom and New Zealand. In fact, word of the clinic’s reputation has spread far and wide, with clients from all corners of the world including the Islands (as remote as Tokelau!), United Kingdom and the States. Leah says the team receives amazing feedback on a near daily basis.

“Just recently I had a lovely lady in here who had been told about us while on holiday in Tahiti!” As a result, the PDP Denture Studio website is filled with glowing testimonials galore, praising the team’s attention to detail and the genuine concern they have for clients. From the moment they enter the clinic, they are greeted and treated with utmost respect and care. “No requests are ever too much trouble,” says Leah.

“We listen, and we care, and that’s what makes us truly different.”

Importantly, those looking for the very best in denture treatment should look no further. “If people are tired of not being listened to, then PDP Denture Studio is the place to be. We are here to help in any way we possibly can.”

For lasting results and a smile you can count on, call into: 2 Edgewater Drive, Pakuranga.

Phone 576 6987 or visit www.pdpdenturestudio.co.nz

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Make an appointment today! 2 Edgewater Drive, Pakuranga

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6 – August 2017 – A Name You Can Trust www.times.co.nz

Ormiston Hospital Surgery Closer to Home Botany Junction

Left, Franchise Association of New Zealand chairman Bradley Jacobs. Right, Franchisees Nick Jenkins and Tracy Tai of TCC Spitfire Square, Christchurch. Photos supplied

Trust these guys? Sure can W

e’ve all been there – looking to source a tradesman/woman or handyperson or an accountant or IT person for work around the house or bach or work..

It might be a one-off job like have a new deck or fence built, or getting a kitchen or bathroom sorted. Or it might be a job which requires ongoing commitment - like lawns and hedges and gardening, bach cleaning or getting those accounts sorted.

And then, who to trust? If you’re unsure though of where to start, there’s a very trustworthy lot out there who run their small to medium operations under the banner of franchises. Many already advertise in the Times.

These operators – some just oneman or woman businesses, others with a few staff – have invested in a franchise, and with it a huge amount of trust through a brand.

Can you depend on them?

Absolutely, with those registered with the Franchise Association of New Zealand (FANZ).

FANZ chairman Bradley Jacobs said all prospective members of the Franchise Association must submit to an independent scrutiny of the relevant material to ensure that their

processes provide all the necessary information to potential franchisees or clients.“One of our strong marketing messages is look for this sign before you sign,” he said.

“We believe buying a franchise system from one of our members is better than from a group who is not a member.”

Due diligence will look at everything from whether the franchisor is financially viable, seek disclosure documents and ensure all company directors are searched,” he said.

How do you get to see a surgeon at Ormiston Hospital?

Ask your GP to refer you to one of our specialists. You can find out who our specialists are by visiting our website: www.ormistonhospital.co.nz.

Ormiston Hospital is a private surgical hospital accommodating your ACC, Private Health Insurance or Privately Funded surgical needs from the following specialties; ✜ Colonoscopy & Gastroscopy ✜ Plastic / Cosmetic Surgery ✜ Ear, Nose & Throat Surgery ✜ General Surgery ✜ Gynaecology ✜ Eye Surgery ✜ Oral & Facial Surgery

✜ Obesity Surgery ✜ Orthopaedic Surgery including Joint Replacement & Reconstructive Surgery ✜ Paediatric Surgery ✜ Spinal Surgery ✜ Urology ✜ Vascular & Endovascular

We can be found at 125 Ormiston Road, Botany Junction.

Phone 250 1157.

For more details on the services we offer, visit our website: www.ormistonhospital.co.nz KC12605

“We have independent scrutiny of all that for us. Everyone is compliancechecked every second year and we go through the whole process all over again.

“The last thing is if a franchisee joins one of our member’s franchise systems, we have a dispute resolution system available for them in the event something doesn’t go as planned.”

“The success of franchises in New Zealand is significantly higher than that of small independent businesses,” Mr Jacobs said. “By having a strict Code of Practice, we ensure that people who deal with our members can do so in the confidence that the franchisor or advisor will adhere to the principles of best practice.”

Your little ones learn, create, explore and grow at Piccolo BOTANY DOWNS

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BEDPOST BOTANY AT THE HUB 451 Ti Rakau Drive, The Hub, Botany.

Phone 273 8088.

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August 2017 – A Name You Can Trust – 7

Ormiston Weight Loss Service Welcome to the Ormiston Weight Loss Service. Our service is intended to offer our community a surgical choice and clinical support, to assist in taking ownership of your health and moving forward to a greater place of wellness.

Bariatric Surgery assists in weight loss and may be recommended as a last resort when diet, exercise and medication have not been successful and if obesity related conditions such as heart disease, asthma, high blood pressure, sleep apnoea and type II diabetes have

worsened, among other problems.

The aim of the surgery is to reduce the food-holding capacity of the stomach so the patient has a feeling of fullness after eating very little.

Without hunger pangs, the person tends to lose interest in overeating and is more likely to stick to a lowkilojoule diet.

When you choose Ormiston Hospital Weight Loss Service for your surgery, you choose the most experienced surgeons, treating you in the well-established Ormiston Hospital.

We are dedicated to offering you a complete and comprehensive service with a fixed fee that will provide you with the best level of care through your journey to improved health.

W

hat is Obesity?

Obstructive sleep apnoea is a Obesity is condition which involves the defined as excess stoppage of regular breathing accumulation of fat in the during sleep. This is because body. It is a very serious of redundant fatty tissue at health issue for individuals, the back of the throat which communities and countries. results in lack of oxygen to The world has never seen a Habib Rahman the brain. This then jolts the greater health epidemic than body to kick-start breathing the current world obesity epidemic. again. Sleep apnoea results in broken sleep, tiredness and random falling In 2014 the World Health Organisation asleep during the day. reported 1.9 billion people were overweight and the trend of global Certain cancers are caused by obesity has doubled since 1980. obesity, such as endometrial, breast, ovarian, prostate, liver, gallbladder New Zealand unfortunately is the and colon. third fattest nation behind the USA and Mexico in the OECD nations. One Obesity leads to discrimination in in three adults above the age of 15 society and within various aspects of years is obese (31 per cent) and one life. It is associated with poor selfin nine children aged 2-14 years are image, lack of confidence and can also obese (11 per cent). often lead to depression and suicide.

www.ormistonhospital.co.nz FINANCE OPTIONS AVAILABLE Contact us today on 09 926 5821 or email owls@ormistonhospital.co.nz Join us on Facebook KC12606

125 Ormiston Road, Flat Bush, Auckland 2019

Obesity – a killer epidemic

Obesity causes severe and chronic diseases, certain cancers and premature death as well as diabetes mellitus, obstructive sleep apnoea, cardiovascular diseases including hypertension, heart diseases and stroke as well as musculoskeletal disorders especially osteoarthritis which is a highly disabling degenerative disease of the joints.

The policy makers, community leaders and all individuals should be alarmed by this killer epidemic and do something about it today.

Mr Habib Rahman is a General and Bariatric Surgeon. He consults at Ormiston Surgeons, Ormiston Hospital, Botany Junction and can be contacted on 09 277 8249.

Howick Historical Village For all visitors, there is the opportunity to stroll around the cottages at leisure, or sit in the sun and enjoy the peace and quiet of the grounds. Costumed staff will be on hand to answer any questions.

Open daily from 10am to last entry 4pm. Closed Christmas Day, Boxing Day, New Year’s Day, Good Friday and Anzac Day. Adults $16 Children five and over $8 Seniors/Tertiary $12 Group concessions

Travel back in time for a day, and explore an 1850’s pioneer village. Wander around our thirty buildings, set in seven acres of gardens.

The Village is a living museum, where costumed staff tell the story of 19th Century Fencible settlers.

We open daily, but on the third Sunday of each month (except

December), Live Days with a special theme are held. On Live Days, the Village is filled with activity as costumed villagers are busy about their daily tasks.

ON THE MENU World-famous scones and muffins Fish pie, macaroni cheese, pancakes Great coffee

Homestead Cafe The cafe is an ideal place to relax, sitting on the sun-drenched verandah overlooking the park and children’s playground.

The cafe is open from 9am to 4pm daily. All the home style food is cooked on the premises, and all day breakfasts feature on the menu.

Cnr of Bell Rd & Lady Marie Dr, Lloyd Elsmore Park, Pakuranga, Auckland.

Ph 576 9506 | Email: manager@fencible.org.nz | www.fencible.org.nz JH12530

8 – August 2017 – A Name You Can Trust www.times.co.nz

Ray White’s customers come first

T

rust and customer loyalty are deeply embedded in the culture of Ray White and they are passionate about providing superior customer experience to every client. The Ray White Howick office was recently rewarded as one of the top 10 offices internationally for customer satisfaction. Having a customer satisfaction programme in place allows a strong foundation for reputation to be built in the eyes of the customers and provides a genuine point of difference.

Ray White gives back to the community:

Ray White’s commitment to customer service was again in the industry spotlight when they were recently awarded the Quality Service Award for Excellence in Service and Consumer Satisfaction. This award was voted on by the consumers of New Zealand and Ray White was highly rated across five different aspects of service:

Each year, Ray White salespeople take to the streets to collect for Ronald McDonald House. Ronald McDonald House provides free accommodation and support for families with children in hospital and Ray White has been a proud supporter since 2007. “Finding families the right house is what we do best, so we’re thrilled to be able to help families when they need a ‘home away from home’.”

• Personalisation – providing a personalised experience • Understanding – understanding how your customer feels • Simplicity – making the process quick and easy for the customer • Reliability – being reliable • Satisfaction – delivering on the customer’s expectations Ray White educates Landlords:

Ray White landlord night

Over 100 people turned out on a cold winter evening to attend the free Ray White Landlord Night – where local landlords were given free information, advice, and resources. Ray White’s goal was to provide all investors with the most up-to-date information and support to help them be better landlords and ensure their tenants are being properly managed. www.times.co.nz

“There’s no two ways about it: trust is earned.”

Steve Hansen

Ronald McDonald collectors

Our customers come first.

That’s why we have - twice. and

Local Ray White offices also provide support to:

Ray White International Customer Satisfaction Winner 2017

• The Howick Bowling Club • The Howick and Pakuranga Cricket Club • The Cockle Bay School gala • The Sancta Maria School Gala • Bucklands Beach Yacht Club • The Hearing House • NZME Special Children’s Christmas Party The Ray White Eastern Group of six local Ray White offices have East Auckland covered. Over 120 salespeople combine to create an award-winning team working to sell your home for the best possible price in the shortest possible time.

Ray White salespeople come from a variety of cultures and ethnic backgrounds and their services include residential sales, real estate investments, commercial sales and leases, and property management/ rentals. This means more choices of real estate to view and more salespeople working to get a property sold.

Howick Office

6 local offices to serve you better.

Howick 538 0688

Half Moon Bay 535 8128

Bucklands Beach 535 0858

Pakuranga 576 4099

Botany Town Centre 273 2228

Flat Bush 272 8023

Mountfort Estate Agents Ltd

August 2017 – A Name You Can Trust – 9

Licensed (REAA 2008)

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Some of the best and most innovative burial options in NZ

P

urewa Cemetery and Crematorium has been serving the people in the eastern suburbs since 1889.

theme will provide a perfect living memorial for these precious little ones.

Edith Ng of Ng’s Funeral Services says Purewa is favoured by many Chinese families because of its location and the easy access to public transport for visiting family members.

The St John’s land was purchased

by Bishop Selwyn from the Crown in 1844, and the St John’s Theological College was established on part of the land in 1844-1845, and remains there today.

Fifty-five acres was set aside, and on January 17, 1889 the first burial took place. In 1937 the Auckland Anglican Diocesan Synod established an independent Trust Board, the Purewa Cemetery Trust Board, to which the cemetery was transferred.

The Trust Board is appointed by the Diocese. Purewa is the only privately run cemetery in the eastern suburbs.

Many notable New Zealanders and Auckland families are buried there.

In November 1957, the All Saints Chapel which accommodates 208

people was opened along with a crematorium, and in 1982, a second chapel was built, the all Souls Chapel catering for 56 people, and a second new cremator began operating.

the best and most innovative burial options in New Zealand. During 2001, two niche columbarium walls were built and, by 2004, six kidney-shaped memorial gardens were installed.

The Lounge of Remembrance opened in 2003 to provide catering facilities for families, and in January this year, a second lounge, the St John’s Lounge, was opened to accommodate the growing demand for after-funeral catering.

In 2013, the Walk of Memories was created providing 565 plots in a new creative setting. Refurbishment of the Lounge of Remembrance is planned for next year, and later this year, a Mosaic Walkway will be created by well-known Warkworth mosaic artist Joy Bell.

Purewa is the only cemetery and crematorium in New Zealand able to offer two chapels and two family reception lounges. Constant upgrading over the years has resulted in Purewa offering some of

This beautiful mosaic path is being created as a special place for families to visit and remember new born and still born babies who have died. Bright colours and a butterfly

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The ability to live stream services to relations and friends overseas is another reason Purewa is so popular, she says.

Purewa’s beautiful park-like setting in such a central location pays homage to its rich history, while offering families the latest technology and catering facilities to meet the needs of today.

Purewa Cemetery and Crematorium 4A Parsons Road, Meadowbank Phone 09 528 5599 Enquiries@purewa.co.nz www.purewa.co.nz

Ozone therapy assists with the healing process for people with arthritis, gout, diabetes and many other ailments, including skin diseases like psoriasis, eczema etc.

● All Mechanical Repairs ● WOF ● Cambelts ● Tune Ups ● Lube Service ● Brake and Clutch Service ● Transmission Servicing

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We also run health and well-being workshops for ladies

Phone now or call in for a free quote.

Please note, Ozone therapy: Is not suitable during pregnancy or breastfeeding; Only use as directed and with associated protocols; Ozone cancels out Vitamin C (1-2 hours before and after); Ozone might oxidise and render other medications useless within 4 hours before or after a session

1/8 Ben Lomond Cres, Pakuranga

Ph: 576 3997

3 Inchinnam Road, Flat Bush | Mobile: 021 163 7828 Mark Varga

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Grant Irwin

“Some families also appreciate being able to burn incense in the chapels as part of the service, which some other cemeteries don’t allow,” she says.

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The need for a cemetery nearer to the fast growing city of Auckland in 1886, prompted the Anglican Synod to ask the St John’s Trust for land for this purpose.

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10 – August 2017 – A Name You Can Trust www.times.co.nz

Purewa – a testament to our city’s past.

Maintained to the highest standard – continuous upgrading works ensure that Purewa remains the premier cemetery in Auckland

Purewa Cemetery and Crematorium is proud to have been an essential part of Auckland’s eastern suburbs community for nearly 130 years. With the opening of the St John’s Lounge, Purewa is the country’s first cemetery and crematorium offering families two function lounges, as well as two chapels. The St John’s Lounge offers the latest in comfort with spacious indoor-outdoor facilities, state of the art audio visual technology and underfloor heating.

Automated outdoor louvres can be opened or closed depending on the weather, allowing guests to use the outdoor deck in all weather conditions. Full service catering facilities ensure families get the function they choose. The St John’s Lounge also offers very large funeral groups a peaceful place to view the funeral, if chapel seating capacity is exceeded.

Purewa Cemetery and Crematorium offers: ●

Two chapels

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Two function lounges

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Full service professional catering

●

eFuneral live streaming

●

● ●

Burial plots

●

●

Plaques and Memorials

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Ash urns

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Ash plots in our Columbarium/Niche Walls, Walk of Memories, Ash Lawns Ceramic photo presentations Granite and aggregate flower vases with inserts Genealogical research facilities 20 hectares of beautifully presented lawns and gardens

Purewa – Part of our Community since 1889 www.times.co.nz

4A Parsons Road, Meadowbank enquiries@purewa.co.nz

Phone 09 528 5599 www.purewa.co.nz August 2017 – A Name You Can Trust – 11 CD1947

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12 – August 2017 – A Name You Can Trust www.times.co.nz

a name you can trust 2017.indd 12

24/08/2017 4:53:08 p.m.

Continental Cars - a lesson in history and service

By Dave McLeod The world was a very different place 50 years ago. Wilson and Johnson watched over the UK and the US, while we watched Evel Knievel jump 16 cars in a row (and then fail to jump the fountains at Caesar’s. Technology was on the move too; Concorde was unveiled and the Boeing 737 took to the skies.

1967 – The Continental Cars’ journey started It all started with one man and his tool box when a young Tim Bailey arrived at small workshop premises, behind a disused Mobil Petrol Station at 40 Great South Road, Newmarket.

As one of the three first A-grade technicians in New Zealand, and with Service Manager experience at Town and Country Cars, he started the company with nothing more than £600, a toolbox, an old Morris Minor van and a dream.

From the outset, the difference was Service. ‘People person’ Tim Bailey was ultimately a car guy; his personal garage boasted some stunning Italian beauties.

His racing career had him on the Rally circuit and the racetrack, lined up against the who’s who of New Zealand racing legends (Hulme, McLaren and Amon), driving everything from Fiat and Ferrari to an Alfa and the Porsche 911T. Tim’s passion was servicing European (Continental) cars, and so it seemed inevitable that Continental Cars was born. Continental Cars was initially a sales and service centre for Fiat (Bambinos).

1973 – Ferrari An integral part of Continental Cars In the news – The World Trade Centre (NYC) becomes the tallest building in the world, With Tim’s penchant for luxurious and sporty Italian cars, there

www.times.co.nz

was little doubt the Prancing Horse brand would at some point come into the Continental Cars stable and it was actually a case of sooner rather than later. The first car they sold was a Ferrari Dino 246 GT. Since then, Continental Cars (the only Ferrari dealer in NZ) has introduced so many customers to the brand that New Zealand has become one of the highest achievers in Ferrari sales (and collectors) per capita in the world, especially in the top-end models.

1974 – Porsche In the news – Isabela Peron (Evita) becomes president of Argentina, and the New Zealand Cricket team beats Australia for the first time.

Continuing with the racing theme, motorsport marque Porsche was the next European vehicle brand to be added to the group. Porsche had already established itself as a powerful and desirable brand and the iconic (and timeless) look of the 911 slotted in perfectly.

1975 – Volkswagen In the news – Margaret Thatcher becomes leader of the British Conservative party, VHS hit the TV and NZ’s second TV channel starts broadcasting. With one legendary German brand safely ensconced into the Continental Cars’ family, another was quick to follow – Volkswagen.

The likes of the Beetle, the Golf, the Combi and the Polo all became accessible to Kiwis.

1999 – Volkswagen Piazza Showroom In the news – with the turn of the century looming, the Y2K bug was the talk of the year. Continental Cars was the first dealership in the southern hemisphere to provide a factory-designed and sanctioned Volkswagen “Piazza” showroom.

1999 Sime Darby Motor Group Sime Darby Motor Group’s involvement began with the acquisition of the company. Over the following years, Sime Darby Motor Group invested heavily in new facilities that allowed the marques that Continental Cars represented to expand into purpose-built dealerships in Newmarket.

Sime Darby began in 1910 when Scotsman William Middleton Sime and Englishman Henry Darby teamed up to form a company to manage a rubber estate in Malacca. Sime Darby has grown into one of southeast Asia’s leading conglomerates.

The Sime Darby Group now employs more than 120,000 people in approximately 25 countries.

The Sime Darby Group parent company and head office is located in Kuala Lumpur.

2001 – Continental Cars Audi officially opened by the PM In the news – September 11: the Twin Towers attack. Audi has become a significant brand for Continental Cars and is housed in the world-class Audi hangar, which was officially opened by the Prime Minister in October 2001.

The dealership is one of the largest such facilities in Australasia, and is situated on the original site the company first occupied back in 1967.

2002 – Continental Cars Porsche Centre In the news – US and Russia agree a nuclear arms deal. The construction of the Porsche Centre at 40 Great South Road in early 2002 took the brand representation to a new level: a dedicated facility, sales and service team, and an environment where passionate Porsche lovers could congregate.

2003 – Volkswagen Showroom Extension In the news – US Space shuttle crash, NZ population hits 4 million.

Tim Bailey opened the doors to Continental Cars in Newmarket.

Continental Cars adds the neighbouring site to the Volkswagen dealership, to enlarge the area for used and commercial vehicles, as well as extending and enhancing the main showroom.

2016 – Ferrari Flagship store opens in Newmarket In the news – Brexit and Trump.

Continental Cars Ferrari opens its impressive new showroom in an event that befits the world’s most desirable car brand. Strategically positioned at the start of Newmarket’s road of prestigious vehicle dealerships, the Ferrari showroom stands out as a new mecca for Ferrari owners and enthusiasts alike.

2017 – Jerry Clayton BMW rebrands to Continental Cars BMW In the news – Trump takes office and the doomsday clock moves forward 30 seconds. Jerry Clayton BMW has been an authorised BMW dealer since 1989.

Having sold and/or serviced more than 100,000 BMW vehicles over the years, the dealership’s customer care is held in high regard, making Jerry Clayton BMW a natural addition to the Continental Cars brand.

The world has changed a lot in the past 50 years, yet Continental Cars remains a leader in the automotive industry. It continues to set new benchmarks consistently and exceeding expectations in all facets of the motor industry. Looking forward to the next 50 years. www.continentalcars.co.nz

August 2017 – A Name You Can Trust – 13

Meet The Big Fish T

he Big Fish have been in business for over 20 years.

It was started by owner, Phil Appleyard, (a Buckland’s Beach resident) and the large well-stocked shop has built up a solid reputation for its comprehensive range of top stock – and its affordable prices.

Phil has been in the industry for around 40 years, starting off in commercial and now recreational fishing. His dedication to recreational fishing has now evolved into him being the President of the New Zealand Sport Fishing Council.

The Big Fish is well-known for having key local fishing knowledge, with all staff being keen anglers. “We offer a wide range of baits, professional reel and rod repairs as well as a huge range of tackle for all types of fishing,” explains Alexandra Perry, who has worked at the shop for the past four years and goes fishing whenever she can.

“We’re all into fishing at The Big Fish – each of us has a favourite method, including soft baiting, slow jigging or bait fishing, so that helps us give customers great tips.”

Alex is the buyer for the shop and is also an expert rod-builder. She can build a rod from scratch and also does repair work for customers.

Paul Emerson is in charge of the reel repairs, which is done in store. Paul has joined the Big Fish team this year, but has been in the industry for just over 15 years. He brings with him a wealth of knowledge on fishing gear, reel and rod repairs, as well as years of experience fishing for snapper, kingfish, marlin and much more.

Yet another new addition to the team is Natalie Taumaarua who has already proven to be a talented rod repairer with a fantastic creative flare. She is also mad keen on fishing and more often than not, out fishes all those around her!

The Big Fish has a fishing club, which was launched about the time it started and now has about 250 members. The club, which meets monthly and also organises competitions and other events, is affiliated to the New Zealand Sport Fishing Council. New members are always welcomed along to share fishing information, know-how and possible stories about the “one that got away.”

Some impressive fish specimens, who obviously didn’t get away, have been moulded into very impressive fibreglass moulds to decorate the shop. There’s also a photo-board with an impressive line-up of photographs of fishing success stories.

Alex, Phil and Paul.

The fishing side of the shop covers a huge range of equipment. This year sees them stocking a new and exciting range of New Zealand made Kilwell rods, which are ( of course) of the highest quality. The Big Fish is also expanding its game fishing range, in rods, reels and game lures.

They stock a selection of smokers, ICEY TEK chilly bins, charts, buoyancy aids (lifejackets) clothing and much more.

Within the same building is the dive section, which is also now owned by Phil Appleyard. Phil and Paul are fully licenced dive bottle fillers, both have a boat load of knowledge for where to get a feed of scallops and crayfish.

“We supply everything you could possibly need for snorkelling, diving or spear-fishing. It’s a very nice and friendly local business with a real variety of stock and good prices.

Anything we don’t have, we can usually have it in store within a day if needed,” Phil says.

The Big Fish team report that recent catches of southern Bluefin tuna by local game fishermen are the best they have encountered in eight years. Snapper fishing is also very good at the moment with the water temp still above average for this time of year. They are now in feeding mode, so it’s a great time of the year to go out and catch some fresh fish for the family.

Fishing is becoming very familyoriented with many of the regular customers at The Big Fish now introducing their children to the pleasure of hours of fishing off their boats or wharves.

The Big Fish 141 Cascades Road, Pakuranga Phone 09 576 2764

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Geoff was at a stage in life where he was looking for a challenge and after being very impressed with the high quality of work done in his own home

by Murray, he knew this was the business he wanted to be a part of.

While Murray looks after the design and planning aspect, Geoff an experienced chartered accountant www.times.co.nz

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All Finesse Residential homes can be customised to suit your site and your families requirements. Offering you a personalised specification with the choice of many optional upgrades, we guarantee that you will be able to design your dream home.

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Currently, Finesse Residential has exciting development projects at 6-10 Clovelly Road and 29 Hattaway Ave in Bucklands Beach. There is also Lot 4, 126 Sandspit Road and 13 Advene Road which are new family homes for sale in Cockle Bay. Finesse Residential also caters for first home buyers and investors, building approximately 50 new, affordable homes. These homes are located in Takanini at Addison and McClennan which is a 1500 home residential development with plans for a town centre and retirement village.

At Finesse Residential, they believe that with a little bit of effort and team work the ordinary can become extraordinary. And it is the extraordinary aspect that sets them apart.

Finesse Residential, Units 5 and 6, 37 Moore St, Howick.

Phone 09 534 8129 www.finesseresidential.co.nz

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Now it is 11 years since business directors Murray and Geoff started the award-winning, family-owned business that they are very passionate about. It’s the same passion that filters down to every person working with Finesse Residential.

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Interestingly, a chance encounter between Murray Kee (who owned and operated a construction company with his dad George) and Geoff Philson at the Pakuranga Netball Court where they were both supporting their daughters, led to a new partnership.

Finesse offers the complete package to help with all the legal, technical and logistical processes involved with knockdowns, subdivisions and rebuilds. This team of professionals work with the client every step of the way to help build a new, modern home on an existing site or deliver a marketable subdivision ready to sell.

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They are known for their oldfashioned values of trust, honesty, reliability and respect which have earned them a solid reputation in Auckland.

Also, taking advantage of the Unitary Plan there are plenty of locals who like to know more about the option of knocking down their old home, rebuilding and subdividing.

2

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Kiwi-owned and operated Finesse Residential has been building top quality new homes in Auckland for over 30 years. The well regarded and well known Registered Master Builders with a versatile and trusted team of builders, designers and suppliers, specialises in major home renovations and quality new home construction.

Finesse Residential offers a range of top quality, architecturally designed house and land packages now under construction in Howick and Bucklands Beach.

2.5

Located a towel's flick to the beach, or a trundle to the golf course, it really doesn't get much better than this. A safe and private community of seven architecturally designed, fully optioned homes – perfect for a busy modern family, or as a lock-up-and-leave.

VEL

Building a dream home or undertaking a large renovation is a major task. The people that you deal with will have a huge impact on not only the process but also the finished product.

looks after the finance. Murray and his experienced sales team provide the complete package, from concept design, detailed specification and build budget for both new homes and large renovations. It’s a little wonder that their sterling reputation has led to locals trusting them with custom designing their homes.

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uilding a new home is probably one of life’s biggest investments. It can be stressful and confusing especially if you have never designed and built your own home before. Having someone you can trust with your life savings is of utmost importance.

4

www.FinesseResidential.co.nz

August 2017 – A Name You Can Trust – 15

Is green the new gold?

Building new can help you avoid the heat and uncertainty of auctions, LVR restrictions and expensive renovations for minimum rental dwelling standards. With potential capital gain at handover, alongside an industry leading 10 year warranty, investing in property doesn’t come much smarter.

In a New Zealand context, infill housing is defined as the construction of an additional dwelling on an existing residential site, through a process known as subdivision. Think putting a new house in your back garden.

Because of this good use of space in an existing suburb, infill housing forms an integral part of high urban planning objectives.

attractive to the development of amenity, including better public transport and shops.

new house in your existing area is a desirable prospect for many consumers.

At G.J. Gardner Homes we have many options for you if you’re considering making the most out of your current section, and believe we can help you as our team are ready and primed, offering to evaluate your existing home as to its suitability for subdivision, with a no obligation Preliminary Development Appraisal of site potential.

Medium Density

So what are your options? With land prices through the roof it’s reassuring knowing that your current property could potentially be a goldmine.

Medium density developments allow multiple dwellings to be constructed on a single section, usually through the provision of a shared intertenancy wall, for example terraced houses.

Subdividing

Infill housing is one of many land optimisation opportunities, and like medium density it allows intensification without the negative perception of higher density apartment living. The increased population mass also makes this

By subdividing your existing section, a new house can be built. If your section meets criteria, you could choose to live in one and sell the other, or live in one and rent the other. Or perhaps you could choose to sell them both. Either way, a brand

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So as many New Zealand cities prepare for long term population growth, why not consider your options whether it’s a new house in the backyard, a replacement of your current home or something bigger.

Contact G.J. Gardner Homes today on 0800 42 45 46 or visit www.gjgardner.co.nz to find your local franchise to discuss your indicative, no obligation Preliminary Development Appraisal and find out what options are available to you.

Sheryl Lane CHARTERED ACCOUNTANT

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Our warm, cosy and spacious one bedroom apartments are among the most popular Your Summerset apartment is designed for low maintenance, free from all the hassles of upkeep and jobs around your home. With spacious open plan living and plenty of room for all your favourite things, these apartments make a great home. Right now we have a limited number of these lovely, very affordable apartments available for you to choose from. Visit Summerset by the Park today to see which one could be right for you.

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Knock Down and Remove If you love where you live but don’t love the house you live in, renovating may not be the most cost-effective way to improve your

Modern building standards, lower maintenance and getting the home you’ve always wanted are all major benefits to building new while still retaining your post code.

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Modern design, with better noise control and streetscape appearance often mean such developments can be extremely attractive to many Kiwis as it can easily cater for singles, couples and families. We can see popular and successful medium density examples in many New Zealand suburbs including Hobsonville Point in Auckland.

home. Replacing your old place with a brand new home could easily be a smarter investment and will maximise the value of your location.

(off Te Irirangi Dr, opp Gull Station)

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Love the life

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16 – August 2017 – A Name You Can Trust www.times.co.nz

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August 2017 – A Name You Can Trust – 17

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The Bed People are always happy to give friendly, experienced help and advice to choose the correct bed or mattress for you. No Salesperson pressure pushing for higher priced beds but what is right for you and your budget.

FANTASTIC SPACE SAVER

Size does matter

BOBBY SINGLE SLAT FRAME Mattress not included.

BOTANY

Only

$299

Unit I The Hub, 451 Ti Rakau Drive Call us 09 271 6387 OPEN 7 DAYS

BOBBY BUNK SET

Mattress not included.

Only

Is the bed big enough for you and your partner? Couples sleep better in bigger beds. Part of being comfortable in bed is making sure you have enough room to spread out.

$699

MANUKAU

The Supa Centa, Cavendish Drive, Call us 09 263 6597 OPEN 7 DAYS

Call us on 0800 262723 or visit www.thebedpeople.co.nz

in the same position as a good standing posture – whether you’re lying on your back or side.

Choose comfort Comfort is just as important as support in a mattress. You can have both. Support comes from the innerspring unit and the comfort level comes from the type of padding. You can choose from softer or firmer comfort layers while being sure you have good support at the same time. It all depends on your personal comfort level preference.

Be selfish When you share your bed with a partner, you don’t want to be affected by their every turn and shift in the night. Find a bed which allows you both independence of movement so that your side of the bed doesn’t bounce and creak every time your sleeping partner moves.

Quality counts The old rule of “you get what you pay for” applies to beds as in everything else. If you scrimp and buy a poor quality bed now, you may be paying later in terms of lost sleep. Shop for the best value and not the lowest price. You spend 26 years of your life in bed so buying the best bed you can afford is a healthy investment.

Seek support Correct support is vital to a healthy sleep. A good mattress and foundation will gently support your body at all points to keep your spine

18 Months

The Bed People offer 60 Day Comfort Guarantee for customers’ peace of mind. www.thebedpeople.co.nz

Interest Q Card & Latitude Financial Services Limited lending criteria, 18 months interest free. fees, terms & conditions apply. Farmers Credit Card accepted.

Conditions apply.

18 – August 2017Terms – A Name You Can See in store for details. & Conditions apply.Trust www.times.co.nz See in store for details.

FREE*

KC12665

Citizens Advice Bureau for free advice I

t’s nearly 40 years since the Pakuranga Citizens Advice Bureau (CAB) opened in a prefab in a Pakuranga car park. Countless people have been helped through this not-for-profit-organisation with the focus on bringing about positive social change.

Launched in Auckland in 1970, CAB has more than 80 branches throughout the country. It is a trusted source of dependable information, offering free and confidential advice.

of three is supported by a band of about 60 volunteers.

“We have a very strong group – ranging in age from 18 through to 86. Many go through an intensive training and they are then mentored by experienced volunteers for their first 12 sessions.

“Others assist with social media and administrative tasks,” Louise explains.

In December, a special event will be held at Te Tuhi to celebrate the anniversary with the former Mayor of Howick, Mr Morrin Cooper, as guest speaker.

Louise Boswell, Manager of CAB Pakuranga and Botany, has been at the helm of the local service for four years and the Information Officer, Patricia Burns has worked there for over 30 years. The core office staff

Services offered at CAB are: • Healthcare • Education • Clinics - Justice of Peace, Immigration, Legal, Gambling, Counselling • Taxes • Tenancy & Disputes Tribunals • Consumer rights • Income support and benefits • Immigration • Housing and tenancy • General matters such as contacts for local clubs and transport timetables

for BMW, MERCEDES, AuDI, VW & SuzukI

Both Botany and Pakuranga offices have Justice of Peace services and free legal guidance from lawyers.

And for those with emotional issues, free professional counselling is available.

CAB’s service provides immigration services, assisting newcomers in overcoming challenges such as accommodation, education and employment.

3/302 Te Irirangi Dr, Botany South (Behind BP)

10 Aylesbury St, Pakuranga Plaza Phone 576 3030 www.porterhousegrill.co.nz

INFORMATION - HELP - ADVICE FREE – CONFIDENTIAL – FOR ANYONE • Immigration NZ Service Provider for new migrants/workshops • Consumer Rights • Housing & Tenancy • Personal • Benefits

EVERYONE NEEDS INFORMATION

Free help for migrants Connect

Ph 272 2546 • Email: botanymotorworx@xtra.co.nz

www.botanymotorworx.co.nz

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CP1688

• Fully qualified experienced staff • Insurance work/ private work • Rust repairs • Quality materials • Spray booth • Free quotes and advice

HAVE YOU RECENTLY HAD A DENTAL CHECK-UP?

ELL

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Language

We can help with: Integrating into community

Enrolling in schools Getting IRD number

Connect Finding Financial a doctor literacy Housing Immigration issues Learning English Gaining Joining a employment library Free information and support for new migrants

ST

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ON JH12627

CP1644

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ION

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Competitive pricing & quick turn around All enquiries welcome

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BEAUTIFUL SMILES FOR A BRIGHTER FUTURE

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$60 Examination Package (valued at $150)

Ph: (09) 277 4546 | E: admin@bishopdental.co.nz 8 S, Bishop Lenihan Place, East Tamaki, Auckland

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Citizens Advice Bureau, Library Building, Aylesbury Street, Pakuranga.

Open 9am-4.30pm Monday-Friday Phone 09 576 8331 or toll free on 0800 367 222. www.cab.org.nz

It also organises workshops and seminars on employment, driving, education and health.

Migrant

Lunch specials available

www.times.co.nz

Their team also includes interviewers fluent in Mandarin, Cantonese and Hindi.

INDEPENDENT REPAIR SPECIALISTS

Open daily from 11am

www.bishopdental.co.nz

The popular workshops on employment cover CVs, job searching, New Zealand employers, interview skills and coaching.

Servicing all makes & models of vehicles

All Mechanical Repairs • Diagnostic Scanning Brakes/Servicing/Lubes • Pre-purchase Inspections

Terms and conditions apply

For immigrants who find English difficult, CAB provides help through Language Connect — a service available in more than 25 languages.

BMW MERCEDES AUDI VW SUZUKI

BEST STEAKS NO BULL

Comprehensive examination Cleaning and polishing x2 Bitewing x-rays

Louise Boswell (Manager), Susanna Leung (Chinese Interviewer), Brenda Whiting (Interviewer), Vani Kapoor (Migrant Coordinator), JL Holyoake (Chair), Tricia Burns (Information Officer).

NEY

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115B Vincent St, Howick Ph/Fax: 534 1851

PAKURANGA-EASTERN MANUKAU Pakuranga Library Building, 7 Aylesbury St, Pakuranga Ph 576 8331 • pakuranga@cab.org.nz

Mon-Fri 9.30am-4.30pm; Sat 9.30-11.30am

BOTANY Botany Town Centre Rear Food Court entrance Ph 271 5382 • botany@cab.org.nz Monday-Friday 9.30am-1pm

Website: www.cab.org.nz • 0800 FOR CAB (0800 367 222) CP1607

August 2017 – A Name You Can Trust – 19

Relaxing family dental clinic

SAUSAGES • BACON • HAM • FRESH MEAT

FACTORY SHOP NOW OPEN

T

he first thing that strikes you as you step into the Family Dentist Pakuranga is a breathtaking view of the Tamaki Estuary which has an instant calming effect.

Come in and see our great specials 46 Greenmount Drive, East Tamaki Hours:8.30am-4.30pm Monday-Friday 9.00am-1.00pm Saturday

An air of relaxation further envelopes you as you meet family and cosmetic dentist Debbie Chiu who has years of experience in both the public as well as private sector in a naturally therapeutic environment.

Phone 274 4160

E: enquiries@nzdeli.co.nz CP1642

RICES MALL, HOWICK

You know you are in good hands when you discover that the dental clinic is owned by New Zealand trained and qualified principal dentist Ms Chiu who has practised in both New Zealand and Australia.

Best known for high quality dental care, the well located Family Dentist Pakuranga sitting pretty at 237 A Pakuranga Road is a one-stopshop for all dental requirements at affordable rates.

Paper Plus – Ph 534 8715, Howick Village Butchery – Ph 534 4010, Mysis Ltd – Ph 021 958 789 Howick Salvation Army Store – Ph 537 4267, Howick Sushi – Ph 535 3565, Book Assist – Ph 271 0692, I Engrave – Ph 535 8535, David Tasker Designer Jewellery – Ph 537 2634 Cinnamon Brown – Ph 534 7794, Pakuranga & Howick Realty – Ph 538 0090, Avenrose Florist – Ph 534 8719, Ace Business Solutions – Ph 271 2275 Michael’s Emporium – Ph 533 0442, Tim England Chartered Accountant – Ph 532 9971, Howick Men’s Hairdressers – Ph 535 8956, Cancer Society Pre-Loved Boutique – Ph 537 1127

JH12624

OUR gREAt bUSInESSES InCLUDE:

and dentures; also the routine family dentistry such as fillings or extractions. The intra-oral cameras and flat panel monitors provide detailed information that helps make the right decisions about the treatment that is needed.

Dr Chiu is also a certified Invisalign provider and offers a comprehensive and tailor-made treatment plan to suit every budget.

ACC and WINZ registered, they offer free treatments to children thus providing a stress-free and healing experience for the whole family.

Free parking and wheel chair friendly, the clinic offers a range of payment options.

The dental clinic provides crown and bridge work, gum treatment, root canal surgery, wisdom teeth removal, braces, Invisalign, implant dentistry and cosmetic veneers

Opening special of 20% discount on all dental services excluding braces.

QUALITY DENTISTRY

BY NZ TRAINED DENTIST DR DEBBIE CHIU

GENTLE QUALITY DENTISTRY YOU CAN RELY ON FREE treatment for children under 18 years old FREE consultation if treatment done on same day FREE ACC and WINZ quote Southern Cross Easyclaim • Qcard an GemVisa accepted Personalised Treatment Plan • All General Dentistry, Implant, Orthodontic/ Braces, Certified Invisalign Provider

20% OFF all dental services on mention of this advert Open Late Night Till 7pm Free ACC and Winz Quotes

Ph: (09) 576 7088 237a Pakuranga Road, Pakuranga www.familydentistpakuranga.co.nz cp1643

20 – August 2017 – A Name You Can Trust www.times.co.nz

Discover your dream holiday Our People

Europe on the Rhine and in recent times has expanded right across many of Europe’s rivers. These great waterways were once the predominant trade routes of Europe and much history is to be discovered in the ancient towns and villages.

Samantha Fowler (left) and Libby Stafford

Collaboratively, our Cruise Connections team has spent more than 50 years serving the New Zealand travel industry. Deciding to start our own specialist cruise company which shares our knowledge, passion and experience directly with the traveller themselves - Cruise Connections was launched in January 2013. Now, almost five years on and many happy clients later, over 70 per cent of our business comes from referrals and repeat clients.

The Agency Cruise Connections is one of a small select group of travel agents in New Zealand that are members of Cruiseco. Cruiseco is a consortium of ‘Cruise Specialist Travel Agents’ providing Cruise Connections with a wide range of exclusive cruise holidays and special cruise offers, including chartered vessels to unique ports that most other Travel Agencies cannot offer.

Cruise Connections is also an approved ‘Air New Zealand Travel Broker’ assuring consumer protection

and peace of mind, in addition to some great airfares. With Air New Zealand, we offer a full booking service of airfares with all airlines, accommodation, car hire, motor coach touring even self-drive canal boating.

Our Philosophy We have a simple philosophy To create the best experience before, during and after your cruise!

So, whether you decide to book in person, via our website or by telephone, then you will always be assured of great service. Our clients often remark on the ease of dealing

with one expert for everything (and at no extra cost) rather than having to deal with multiple online sites.

Cruising With Luxury Cruising, ships are smaller with a very high staff to guest ratio, allowing guests to experience small ports that are inaccessible to larger ships, a superior unsurpassed personal service, gourmet dining and elegant accommodations. Many are ‘all inclusive’ so you don’t need to pay extra once onboard for drinks, shore excursions or gratuities.

River Cruising had its origins in

This is a great way to tour inland – unpack once, no early morning wake-up calls and sleep in the same bed every night of your holiday.

River cruising is also popular in the USA on the Mississippi and Snake Rivers and in Asia on the Mekong, Irrawaddy and Yangtze.

Don’t want to travel too far? Then Close to Home Cruising is for you.

With a number of cruises that take in our own New Zealand coast line, Australia’s varied landscapes and the Pacific Rim. Cruising the Pacific is ideal for multi generations as there is always something for everyone.

From kids’ clubs to watersports, Broadway shows to lectures and some that are kid-free. With all meals and accommodation included the value for money is exceptional.

Come in and see us – we would love to help you find your dream holiday.

RIGHT SHIP RIGHT CABIN RIGHT PRICE

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www.times.co.nz

August 2017 – A Name You Can Trust – 21

Take time to talk D

o your children, grandchildren and friends know the defining moments of your life?

Do they know the day you laughed so hard you cried? Do they know your proudest achievement or your favourite teacher? Do they know who taught you to ride a bike, swim or drive a car?

The sharing of your life story isn’t something that has to be done in your absence, don’t leave it up to someone else to tell your story – do it now, when you can enjoy being a part of the conversation.

We plan for so many events in our life, but New Zealanders don’t appear so keen to plan for their funeral.

‘Honouring and celebrating life.’

As Funeral Directors, every day we see the difficulties families have when trying to make the decisions which will best honour their loved one’s life. Why not ease your family’s burden by letting them know your opinions ahead of time.

Our friendly, caring and qualified team promise to organise a funeral service which is appropriate and meaningful for you and your family.

Talk to us about Pre Payment and Pre Planning options

combine to give your family the background and support to know the important information has been discussed in advance — so at the appropriate time they can focus on supporting each other and saying goodbye.

We encourage you to take the time to talk about your life and your final wishes.

When the time comes, these conversations can be transformed into a meaningful gathering to remember and celebrate your life.

Resthaven has two well appointed locations in Howick and Manurewa with a qualified team of funeral directors to take time to talk to you about honouring and celebrating your life.

Sharing your opinions on your final farewell and the sharing of life stories

The Resthaven team can be contacted on 533 7493 or 267 2530.

SOLUTIONS ARCHITECTURE – from residential and commercial to industrial

Working with quantity surveyors, planning consultants, engineers, and even arborists, where required, all work is undertaken by a highly experienced team. From realistic budgets and closely monitoring construction to full compliance, we’ll work with you to deliver your dream home.

These days, more and more people are asking us about prepayment and preplanning. This allows you to prearrange your funeral your way, making sure that your funeral is everything you want it to be.

Call Mark for a consultation today.

WE OffER:

✔ Feasibility studies ✔ Planning advice ✔ Working/contract/construction drawings ✔ Interior design consultations ✔ Tendering/contract negotiations ✔ Contract procurement and administration ✔ Design through to resource consent

10/267 Pakuranga Road, Pakuranga Phone 09 576 7472. Mobile 0274 480 317 Email mark@solutionsarchitecture.co.nz www.solutionsarchitecture.co.nz

SPECIALISTS in SCHOOLWEAR, SCHOOL SHOES, SANDALS and SCHOOL BAGS JH12482

Contact us today for a FREE Information Pack.

Get our Memories To Share book with preplanning or prepayment packages.

HOWICK. Cnr Picton & Walter MacDonald Sts | Ph 533 7493 MANUREWA. 88 Great South Rd | Ph 267 2530

www.resthavenfunerals.co.nz 22 – August 2017 – A Name You Can Trust

CD1940

School Uniforms, Shoes and Sandals now available for purchase online 9 Moore Street, Howick. Phone 534 9373 www.johnrussellmenswear.co.nz

JH12562

www.times.co.nz

Safe travels

on legal fees for sales & purchases of residential property

T

here’s no better place to go than Pakuranga Medical Centre on William Roberts Road – your one-stop shop for a comprehensive range of medical services, ranging from regular health checks to diving and aviation medicals (CAA, CASA).

PROPERTY . COMMERCIAL . FAMILY . TRUST . ESTATES . WILLS . MATRIMONIAL

Heading out of New Zealand this winter? You’ll likely have flights booked, passports sorted, but how about the all-important medical check?

resources – factors that can dramatically change a traveller’s experience overseas – and is registered to give yellow fever vaccinations.

The centre is brimming with welltrained doctors who love to serve the community – and among these, registered travel medicine specialist Dr Kenneth Chin.

General manager Dale Shepherd considers the travel unit a major asset to the community, providing a convenient location for locals to get their travel-related medical consultations without needing to drive into town.

He’s determined to help people stay safe while travelling and knows that depending on where people travel to, the health risks can range from mild to devastating.

Kenneth assesses and highlights the risk factors his patients will face overseas, surveys their individual health, checks all their immunisations are current and offers preventive measures/vaccinations for unavoidable risks.

He also takes into account the length of their stay, accommodation plans and accessibility to medical

Kelly Flavell Law is a Howick Law firm that has been assisting the Howick community for the past 23 years. The Kelly Flavell Law office houses a team of seven and is situated in Uxbridge Road, the heart of Howick. With 45 years of experience behind Kelly and a talented team in support they can assist in your success.

With five male and six female GPs, the thriving Pakuranga Medical Centre is one of the largest of its kind in the East Health PHO area.

The centre also offers a patient portal, enabling patients to book appointments online, order repeat prescriptions, view results and more.

Put your health first by making your next appointment with the talented team at Pakuranga Medical Centre.

Hours: Mon-Thurs 8am-7pm; Fri 8am-6pm; Sat 8.30am-12.30pm

Phone: (09) 535 2150 18 Uxbridge Road, Howick, Auckland 2014

www.kellyflavell.co.nz JH12614

Dedicated Medical Professionals Caring For All Your Healthcare Needs

Barbara Schafer, GP

Richard Mercer, GP

Bushra Kadhim, GP

Simon Russell, GP

www.times.co.nz

Ken Chin, GP

Lorraine McKinstry, GP

Eileen Sables, GP

Denis Lee, GP

Paul Beveridge, GP

Wan Yee Yeoh, GP

PHYSIOTHERAPY, PHARMACY & LAB ONSITE 17 William Roberts Rd, Pakuranga

Phone 09 950 7351 www.pakurangamedical.co.nz

JH12450

OPENING HOURS: Mon-Thurs 8am-7pm Fri 8am-6pm Sat 8.30am-12.30pm

Teresa Booth, GP

You can r you now book ent appointm r and orde s n prescriptio with us online

August 2017 – A Name You Can Trust – 23

Howick Tyres & Alignments Est 1975

MAJOR STOCKIST OF CONTINENTAL AND VITORA TYRES

Over

45 Years

PROUD SPONSORS OF BELLYFUL EAST AUCKLAND

of combined service from our team Howick Tyres & Alignments Est 1975

33 Wellington St, Howick. Ph 534 4975. www.howicktyres.co.nz

24 – August 2017 – A Name You Can

Suppliers of EECA Energywise-approved FUEL EFFICIENT TYRES

WINZ Quotes Welcome Trust www.times.co.nz JH12477

Old-fashioned courtesy, good service and consistency of prices T

wo names many locals know to trust are that of Mike Johnson and his business, Howick Tyres & Alignment.

After 42 years in the industry, he now often works with the third generation of local families he began dealing with in the 1980s.

“Often young ones will say to me, their grandfather recommended my business to them,” Mike explains. These comments make the community-minded Mike (he’s a local boy – grew up and went to school in Howick) very proud.

“It means Howick Tyres & Alignment were recommended because of our old-fashioned courtesy, good service and consistency of prices over the years.”

About three years ago and after 16 years under the Beaurepaires Howick banner, Howick Tyres & Alignment reverted to its original

name. Mike and his wife, Carol, bought the business in 1986 – which he has been managing from 1981.

Major stockists of Continental tyres, they can get in most of the type of tyres required – all at competitive prices and in a short time frame.

The company has recently invested in an upgrade on their wheel alignment machine, bringing their equipment up to date with the very latest in cutting edge technology.

Mike and Carol are assisted by two workers, including James Butler, who has worked there for Howick Tyres & Alignment for eight years.

The Howick Tyres team will also check your tyres pressures and even pump up tyres completely free of charge. “I recommend this check every six week,” he explains.

Other services on offer: • Tyre Fitting

• • • • •

Wheel Alignment Wheel Balancing Tyre Rotation Puncture Repair Nitro Fill

The workshop is very well presented and immaculate – no worries about getting smart business clothes soiled or oil on your new shoes there – and the business is very professionally run.

James in action fitting a tyre.

He is often known as “Mad Mike” because of his pranks – such as making minions from tyres. But, the couple are serious about their business and giving back to the local community. It is a proud supporter of the charity, Bellyful East Auckland, which provides meals for families with newborn babies or young children who may be suffering an illness.

customers in return for a gold coin donation to be passed to Bellyful East Auckland.

Mike reports that the key-rings have sold well at Howick Tyres & Alignment – resulting in a healthy donation to the charity. Yes, definitely a Howick business and a Howickian you can trust.

Carol helps out in the regular cookathons and the business recently bought 13,819 key-rings (typical “Mad Mike”) which they are giving away to

Howick Tyres & Alignment, 33 Wellington Street, Howick.

Phone 09 534 4975.

With over 15 years experience • Entrepreneur Work Visa

• Citizenship

• Investor Visa • Company Accreditations

• Family Reunion Applications

• Skilled Migrant

• Work Visa

• Talent Visa

• Student Visa/Visitor Visa

Ph: 0275 706 540 info@terranovaconsultancy.co.nz

• Permanent Residence Applications

• Business Plans

Managing Director

• Company Registrations

IAA Licensed Adviser –200800214

• Returning Residence Visa

• Curriculum Vitae

Full member NZ Association for Migration & Investment (NZAMI) Accredited Business Mentor

We’ll get you where you need to be!

SERvicES on offER:

Ridge House, 69 Ridge Road, Howick.

Phone: 09 534 4382 Email: office@dnaca.co.nz

www.dnaca.co.nz

• Accounting & Taxation: Companies, Trusts, Property and other investments • Management Accounting: Budgets, cash flows, accounting systems, advice and business evaluations.

• Business Advisory: Estate planning & structures, succession planning, buying and selling businesses and/ or assets.

Driving Miss Daisy is a safe, friendly and reliable companion driving service for anyone.

Botany

Ph: 09 534 7712 Mob: 021 174 9999 Howick Ph: 09 534 6380 Mob: 021 410 476 Pakuranga Ph: 09 537 1452 Mob: 027 472 9921 JH12597

www.times.co.nz

CD1952

www.terranovaconsultancy.co.nz

J Peter Hendrikx

www.drivingmissdaisy.co.nz CD1937

August 2017 – A Name You Can Trust – 25

New mechanic

New Zealand owned & operated

Howick Funeral Home is Howick’s first permanent funeral home. Established in June 1992, Howick Funeral Home purchased the State Insurance Building at 35 Wellington Street, Howick and commenced operation on the September 29th 2001, proudly serving Howick, Pakuranga, Beachlands, Maraetai, Botany, Dannemora and surrounding areas for the past 25 years. They are available 24 hours a day, 7 days a week.

BEREAVEMENT SUPPORT Bereavement Support is a complimentary service offered to families cared for by Howick Funeral Home and provided on their behalf by the Grief Centre.

The Bereavement Support team can provide a listening ear and can arrange for any further information, support or resources that may be helpful to you. Sometimes other family members might benefit from the support.

This is all provided as part of Howick Funeral Home’s ongoing commitment to going the extra mile and providing you and your family with the very best of service.

For personal, professional service to all districts at all hours

Robert Johnstone • Mark Rowley

35 Wellington St Howick | Phone 534 7300

www.howickfuneralhome.nz

H

owick Auto Centre and Electrical have a new staff member on their top team with A Grade mechanic, Brendon Simonson, who will be a familiar face to many locals.

He has been in the automotive industry for 28 years working for many years with the well-known company, Steward Motors, which closed recently when the owner retired. “We are all very happy to welcome such an experienced and capable mechanic on board,” says the owner of the Howick Auto Centre, Craig Wallen.

The manager, Dion Lowe has been with the business for more than 20 years, now heads a team of six. He is leading their initiative to offer the very latest in cutting edge technology in diagnostic and scanning tools for auto electrical issues.

“The business has been here for nearly 50 years, and is now a one-stop-shop for your mechanical diagnostics and repairs, car air-conditioning, warrants and marine requirements. I have just attended a course on common rail diesels – as used in all modern European and Japanese cars - and we have recently installed the very latest in scanning tools. “We invest a lot of money and energy to keep up with technology,” Dion explains.

The team – Brendon, Tammy and Dion.

Howick Auto Centre & Electrical is well-known for technical expertise, reliability and quality service in all facets of the marine electrical industry. Their work covers a vast range from trailer boats through to luxury launches and yachts. The company is also the biggest battery supplier in the Eastern suburbs with the most comprehensive range and specialising in Yuasa Batteries.

All staff members are warm and welcoming. You pick that up from your first phone call of enquiry to their vivacious receptionist, Tammy Leher.

Check their website or visit Howick Auto Centre & Electrical on Facebook.

OFFERING: • Mechanical – servicing, auto repairs, WOF, mobile breakdownm cambelts, brakes

Electrical • Mechanical • Air Con • Marine

Established for nearly 50 years, Howick Auto is one of Howick’s best kept secrets. This modern and technically equipped service centre has, over the years, built its name and reputation on high quality service and customer satisfaction. We offer qualified mechanics and auto electricians in your one-stop repair workshop.

• Electronic Vehicle Diagnostics – latest diagnostic scan tools with cutting edge technology, all electronic repairs, purpose-built diagnostic centre • Auto Electrical – electric windows, wipers, keyless entry, alarms, marine electrical, radios, accessories • Air Conditioning • Warrants • Battery testing & fitting – best range of batteries in the area

153 Moore Street, Howick • Phone 534 6501 Hours: Mon-Fri 8am-5pm, Sat 9am-12noon www.howickauto.co.nz

Howick Auto Centre & Electrical JH12598

26 – August 2017 – A Name You Can Trust www.times.co.nz

Best trained in the world N

ew Zealand’s plastic surgeons are among the finest in the world. Local people are fortunate to have one of the most experienced plastic surgeons, Dr Martin Rees, based two days a week at Marina Specialists, in the Compass Building at Half Moon Bay Marina.

A Cosmetic and Reconstructive Plastic Surgeon, who has been in private practice since 1988, he founded the Auckland Plastic Surgical Centre in Remuera in 1996.

With the assistance of Dr Bruce Page, Mr Rees established the Marina Specialists in 2009. Mr Rees began his plastic surgical training at Middlemore Hospital, passing his final exam for his Fellowship of the Royal Australasian College of Surgeons in 1979.

Returning to New Zealand in 1985, he co-founded the Cranio Facial Clinic at Middlemore Hospital, specialising in cleft/cranio maxillo facial surgeries. His pioneering work with facial and jawbone distraction technology has enabled Mr Rees and others to effectively treat previously untreatable conditions.

An Intimate Wedding Ceremony in a simple 1850’s chapel at the Howick Historical Village

The bulk of Mr Rees’ work at Half Moon Bay covers skin cancer. His field of expertise also encompasses cosmetic facial, breast and abdominal surgeries, liposculpture, cleft lip and palate, cranio maxillo facial, micro-vascular and hand surgery. His main interests now are facelifts, blepharoplasty (eyelids), rhinoplasty (noses), otoplasty (ears), hand and skin cancer surgery.

“Minor surgeries for skin cancers, hand surgeries and minor cosmetic procedures can be done under local or intravenous anaesthetic in the Marina Specialists Theatre,” he says.

“While I can do consultations and after-care for major surgeries at Marina Specialists, patients who need a general anaesthetic are treated though my Auckland Plastic Surgical Centre rooms and Remuera Surgical Care in the OneHealth Building at 122 Remuera Road.

“If you are considering surgery, do see a local plastic surgeon for high quality work and great follow-up care. Our surgeons are among the best trained in the world,” he says.

Share your special day with up to 70 guests. Your marriage may be performed inside the historic old church, Puhinui Homestead, outside in the extensive grounds or in the beautifully restored Bell House. Record your memories with photographs taken around the heritage Village gardens, then enjoy a reception held in Bell House or the Homestead Cafe.

Celebrate your wedding day with intamacy and style

Ph 09 576 9506 www.fencible.org.nz JH12530A

“SURGERY BY THE SEA”

 Facial Plastic Surgery

for skin cancers, treatment of melanoma, BCC (Basal Cell Carcinoma), SCC (Squamous Cell Carcinoma) and skin lesions

 Cosmetic Plastic Surgery

Martin Rees

Specialist Plastic & Reconstructive & Hand Surgeon.

Affiliated providers to Southern Cross for Carpal Tunnel release and Skin Cancer diagnosis and treatment

Face lifts, neck lifts, eyelid surgery, rhinoplasty, otoplasty, breast augmentation, reduction and reconstruction, abdominoplasty, liposuction and liposculpture, hand surgery, injectable dermal fillers etc.

Amber Moazzam

FRCS (Ire) & FRCS (UK) Specialist Plastic & Reconstructive & Hand Surgeon

Marina Specialists

First Floor, “Compass Building”, Ara Tai Drive, Half Moon Bay Marina. Ph 534 4040 Fax 537 0147 • www.plassurg.co.nz • EDI: marinasp

JH12465

www.times.co.nz

August 2017 – A Name You Can Trust – 27

Local Oceanz Seafood store takes out top chip award O

ceanz Seafood market on Ti Rakau Drive in Botany Downs was recently named as Auckland’s Top Chip Shop 2017.

The award is the run by The Chip Group which is a division of Potatoes New Zealand. To qualify for the award, stores have to produce chips with a fat content below 9 per cent.

Once qualified, stores are mystery shopped and a number of factors are assessed in deciding the winner.

This is the second time the Botany store has won the award and the sixth time an Oceanz Seafood outlet has taken out a regional award.

Store owner Ali Lokhandwala paid tribute to his staff when collecting the award and in particular head cook Rita Harris who has been at the Botany Outlet for over ten years.

Ali calls Rita the “Fish & Chip Mother” as her dedication to producing a consistent quality product is what has kept the store at the top of its game over a long period of time.

changing it regularly and also having access to the best quality, fresh fish in New Zealand which helps ensure that the oil is well maintained.

Ali said other keys to their success was using the best quality oil,

While quality oil and fish are much more expensive, it does allow Ali to

sleep better knowing his customers are getting the best product that is available.

Oceanz Botany are celebrating their 13th birthday this week and the award proves that it is not an

unlucky number for everyone.

Come visit Oceanz at 451 Ti Rakau Drive to see their great collection of fresh and frozen seafood along with the award-winning Fish & Chips – you won’t be disappointed.

Oceanz Seafood Botany

The home to East Aucklands best seafood Oceanz Seafood Botany Oceanz Seafood Botany

The home to East Auckland best seafoodThe home to East Auckland best seafood Oceanz Seafood have been has basedbeen at theOceanz Hub Seafood haveHub been based at the Hub Oceanz Seafood based at The in Botany in Botany for 13 years and have consistently in Botany for 13 years and have consistently fordelivered 13 years and hasand consistently delivered the best quality the best quality range of delivered the best quality and range of seafood Auckland. seafood in East Auckland. andin East range of seafood in East Auckland.

Along with the fresh and frozen seafood Along are with the fresh and frozen seafood are Along with their and frozen seafood Fish is their awardtheir award-winning Fishfresh & Chips.

Oceanz their award-winning & Chips.

Oceanz Botany have just been named Auckland’sBotany have just been named Auckland’s winning fish and chips. Oceanz Botany have just been Best Chip Shop 2017.

Best Chip Shop 2017.

named Auckland’s Best Chip Shop 2017!

The Hub - 451 Ti Rakau Dr, Botany The Hub - 451 Ti Rakau Dr, Botany Phone 271 4880 ! www.oceanz.co.nz Phone 271 4880 ! www.oceanz.co.nz

The Hub, 451 Ti Rakau Drive, Botany.

Phone 271 4880 | www.oceanz.co.nz Open until 7pm Sunday to Thursday and 7.30pm Open Friday until & 7pm Saturday Sunday to Thursday and 7.30pm Friday & Saturday

Open until 7pm Sunday to Thursday and 7.30pm Friday & Saturday KC12647

28 – August 2017 – A Name You Can Trust www.times.co.nz

A sense of family W

elcome is what you feel when you walk into Kilimanjaro Dental Centre, There is always a friendly greeting from the staff.

“Our philosophy is to treat everyone like family, which extends to the community and has a sense of continuity,” says Anita who started the practice 14 years ago.

“Knowing that someone cares about your dental health and is there at the end of the telephone for help or advice makes people feel better.

They know they are valued,” she explains.

We empower patients to maintain good dental and oral health. “Nothing can ever replace your natural teeth and we encourage our patients to look after their teeth,” she says.

Anita has a very special affinity for her young patients and, as a mother of two she particularly likes working with children. She also has a resounding success rate with young patients.

The centre is contracted to the Ministry of Health to provide free dental care for adolescents up to the age of 18, and also provides free dental care to patients referred by the Auckland Regional Dental Services.

Dr Michael Zhuo, left, and Dr Anita Zaveri of Kilimanjaro Dental Centre.

We are fortunate to have Dr. Michael Zhuo now working with us, and he adds to the skills set with IV sedation techniques for nervous adult patients. And to make it really convenient for our patients, the centre offers Orthodontic treatment by a registered specialist orthodontist, Dr. Prashant Zaveri, who treats both adults and children.

His experience in the field of orthodontics is invaluable.

Your health and our community are the top priority for the team at Highland Park Medical. We are here to provide for all your family healthcare needs. We have 7 family doctors, as well as audiology, and psychology services. We take an integrated view of your health care from the common to the most complex medical needs, ensuring you receive and access the best health care services available for you. Great central location by the Highland Park Shopping Centre, there is flat easy access, and ample parking right outside the medical centre.

The centre is open late nights on Mondays (ortho clinic),Tuesdays and Thursdays and is also open on Saturdays.

Languages spoken by GPs – English, Mandarin, Taiwanese, Malayalam (South Indian)

Call on 09 534 2664 to book an appointment or visit www.kilimanjarodental.co.nz

General and family medicine • Family planning • Minor surgery • Travel Health and immunisation • House calls

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Open Monday to Friday 8.30am-5pm late night Thursday to 8pm

New Patients Welcome - Phone for an appointment Ph: (09) 535 8095 for535 an8095 appointment

email: medical@highlandpark.co.nz

Your health and our community are the top priority for the team at Highland Park Medical.

We are here to provide for all your family healthcare needs. We have 7 family doctors , as well as audiology, physiotherapy, and psychology services. We take an integrated view of your health care from the common to the most complex medical needs, ensuring you receive and access the best health care services available for you. Great central location by the Highland Park Shopping Centre, there is flat easy access, and ample parking right *Zero fees applies to a standard daytime visit to a GP or nurse. outside the scheme medical centre.

highlandpark.co.nz

HighlandParkMedical

The patient must be an enrolled patient at Highland Park Medical and be General and family medicine • Family planning • Minor surgery • Travel Health and immunisation • House calls under 13 years of age.

Free Doctor’s visits for Children under 13 Years*

KC12630

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Free Doctor’s visits for Children to join our under 13 Years* happy team

August 2017 – A Name You Can Trust – 29 Highland Park Medical. 14 Highland Park Drive Open Monday to Friday 8.30am-5pm

Experience matters now more than ever

Nobody in the World Sells More Real Estate than RE/MAX!

D

avid Hilliam has 34 years’ experience selling property in the eastern suburbs of Auckland, and has probably sold more real estate in the area than any other person.

Now List and Sell with David Hilliam No.1 Salesperson for RE/MAX NZ 2016 RECENT AWARD WINNINGS 2016:

- David is No. 1 Salesperson for RE/MAX NZ 2016.

- David is NO. 14 Salesperson for RE/MAX Worldwide 2016.

•

No. 1 Individual Commission

- David has 34 years of experience selling properties.

– Diamond Award

- We have 6,000 RE/MAX offices in 90 countries worldwide.

•

No. 1 Individual Transactions

•

No. 1 Gross Settled Commission

•

Business Growth Award

- We have 110,000 RE/MAX agents worldwide.

- Nobody in the world sells more real estate than RE/MAX!

DAVID HILLIAM Licensee Salesperson REAA 2008

m: 021 925 996 e: davehilliam@gmail.com

WENDY HILLIAM

ANNA HILLIAM(PA)

ROBERT WU(PA)

m: 022 018 8586

m: 022 158 1921

m: 021 163 8588

PA TO DAVID HILLIAM

Licensee Salesperson REAA 2008

e: anna.yang@remaxpartners.co.nz

Licensee Salesperson REAA 2008

e: robert.wu@remaxpartners.co.nz

RE/MAX Partners – SureCapital Real Estate Ltd. Licensed under the REAA (2008)

He is the No. 1 Salesperson for RE/MAX New Zealand and No. 14 Salesperson for RE/MAX Worldwide in 2016.

He is the only RE/MAX Agent in New Zealand to appear on the Top 100 International Individuals List.

Today RE/MAX is recognised as one of the leading real estate franchise companies with the most productive sales force in the industry and a global reach of almost 100 countries.

David is a top performer with a natural passion for both property and people, which enables him to help his clients choose wisely when purchasing or selling their homes,

or investment properties.

David has the ability and tenacity to achieve excellent results.

He will listen to his client’s requests and explain his unique selling technique. Most of his sales are repeat business and referrals from past clients. This alone speaks volumes for his skill and expertise in the real estate market.

If you need a highly motivated and experienced Real Estate Agent with proven successful results then contact David Hilliam.

JH12558

30 – August 2017 – A Name You Can Trust

www.times.co.nz

An enhanced experience Is building, renovating or extending your home on the agenda? Do you need expert advice, quality products and innovative ideas? Then talk to the team at PlaceMakers Pakuranga.

Are you a trade customer looking for the next level in business partnering?

PlaceMakers Pakuranga actively supports the LBP process with ongoing seminars, and also rewards loyalty through our PlaceMakers Plus programme.

Branch Operator, Rowan Toms is proud to showcase a huge array of building materials, with over 100,000 products on offer, from fencing to paint, hardware to power tools. “If we don’t have the building materials you are looking for, we excel at sourcing your special requirements,” he says.

UNIQUE QUALITY CLASSIC FURNITURE THAT REFLECTS YOUR INDIVIDUAL STYLE Fashionable unique designs that make your house

PlaceMakers Pakuranga provides everything to ensure those all important rooms, the kitchen, bathroom and laundry, are absolute style setters. They have quality brands to suit every personality and budget.

a home. Each piece locally and globally sourced by our highly experienced team. Relax and unwind in our boutique store while testing a quality product.

The store has been serving the community for over 40 years but has recently received a new look with a major makeover. PlaceMakers Pakuranga has also started the season with a stylish new range of outdoor furniture and barbeques.

Pakuranga PlaceMakers is, once again, partnering with Aquatica NZ Ltd to participate in the Auckland Home Show, at the ASB Showgrounds from September 6-10, offering a huge range of bathroom products.

Two great showrooms in East Tamaki and Newmarket

EAST TAMAKI | 6 Polaris Place | Ph 272 9165.

NEWMARKET | 21 Davis Crescent | Ph 524 7959

www.urbanointeriors.co.nz KC12704

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*Hitachi Heat Pump Offer exclusive to trade account holders. Purchases of qualifying Hitachi heat pumps must be invoiced on a current account between 1st August 2017 and 30th September 2017 to qualify. Qualifying customers will be automatically entered into the draw to win a GoPro HERO5. Each qualifying spend entitles customers to a further entry into the draw. The winning customer will be notified by the branch where their account is held at which time they can make arrangements to receive their prize.

Further terms and conditions apply, see the PlaceMakers website or in-store for details. GoPro is not a participant in or sponsor of this promotion.

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Offers valid from Thursday 31st August – Saturday 30th September 2017. *10 years from date of purchase of the relevant product.**One year from date of purchase of the product.

JH12583

HOURS: Mon-Fri 7am-5.30pm; Sat 8am-4pm; Sun 9am-4pm. www.times.co.nz

August 2017 – A Name You Can Trust – 31

Conveyancing

Building Contracts

We understand that buying and selling property can be stressful, so we make the process as smooth as possible right from the start with approachable service and affordable fixed prices.

Our lawyers will review building contracts and explain the fine print and potential fish hooks to clients. We can also draft building contracts for companies and assist with the negotiation of conditions.

Subdivisions

MobileBuying, Legal Service Selling,Buy

The Conveyancing Shop’s experienced team are here to assist clients with simple subdivisions of residential properties as well as developers who are involved in much larger scale projects.

Our teamSubdividing go literally miles out of theiror waySub to accommodate our clients. We can visit you at Building?

Bui your home or workplace during the weekends or evenings!

You You need need a greatalegal great team legal behind you! team

Get advice before putting pen to paper!

Conveyancing Conveyancing

Building Contracts

Building Con

We We understand understand that buying that and selling buying property andOur selling lawyers will property review building contracts Ourand lawyers explain will rev cancan be stressful, be stressful, so we make the so process we make as smooth the process the fine print asand smooth potential fish hooks the to fine clients.print We and as possible as possible right fromright the startfrom with approachable the start with can also approachable draft building contracts forcan companies also and draft buil service service and affordable and affordable fixed prices. fixed prices.assist with the negotiation of conditions. assist with the neg

Property is the biggest investment most New Zealanders make in their life time. It also involves a high level of risk if things don’t go to plan and is therefore vital to get the Subdivisions Subdivisions Mobile Legal Service Mobile Legal legalShop’s adviceteam before a contract.

Seeing a lawyer theteam outset of ago lite TheThe Conveyancing Conveyancing Shop’sright experienced experienced areentering Ourinto team go team literally are miles out from Our of their way to herehere to assist toclients assist withclients simple subdivisions with simple of accommodate subdivisions our clients. of We can accommodate visit you at ou transaction canwell save dealyourof time, and considerable inweekends thehome long run! residential residential propertiesproperties as well as developers as whoa great are as developers homestress or who workplace areduring cost the your or or wo involved involved in much in larger much scale projects. larger scale projects. evenings!

evenings!

Takapuna Branch

Get advice Get before advice putting pen before to paper! putti

Botany Branch

Pukekohe Branch

1/2 Rangitira Ave Takapuna 0622

19/2 Bishop Dunn Place Flatbush 2013

2 King Street Pukekohe 2120

Auckland Mobile Service

Property is the biggest Property investmentis most the New biggest Zealanders investment make in their life most time. It also New Zeal involves a high level involves of risk if things a high don’t go level to planof andrisk is therefore if things vital todon’t get the go to p right legal advice before right entering legal into advice a contract. before Seeing aentering lawyer from the into outset a of contract. a transaction can savetransaction a great deal of time, can stress save and considerable a great deal cost inof thetime, long run! stress an

Takapuna Takapuna Branch Branch Botany Branch Botany Pukekohe Branch Branch

Tel:1/2+1/2 64 9 Rangitira 489Ave1919 Ave Tel:19/2+Bishop 64 9 274Dunn8003Place 19/2 Bishop 64 9 237Place 1008 Rangitira 2Tel: King+Dunn Street 0622 0622 2013 2120 Fax:Takapuna +Takapuna 64 9 486 4036 Fax:Flatbush + 64 2013 9 274 8005 FlatbushPukekohe Fax: + 64 9 239 1020 Tel: Tel: + 64 9+ 48964 1919 9 489 1919 Tel: + 64 9 274 8003 Tel: + 64Tel:9 +274 64 9 8003 237 1008 Fax:Fax: + 64 9+ 48664 4036 9 486 4036 Fax: + 64 9 274 8005 Fax: + 64Fax: 9 +274 64 9 8005 239 1020

We come to your home or workplace

Auckland Pukekohe Br Mobile Service 2 King Street

0800 SOLICITOR

We come to your Pukekohe 2120 home or workplace + 64 9 237 1 0800 Tel: SOLICITOR 0 8 0 0Fax: 7 6 5+ 4 264 4 9 239 1

0800 765424

www.conveyancingshop.co.nz www.conveyancingshop.co.nz www.conveyancingshop.co.

32 – August 2017 – A Name You Can Trust www.times.co.nz

KC12668

GRASSLANDS

Honeybun Jewellers

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Best Deals, Best Service, Best Prices!

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and the best deals on all outdoor power equipment and wood fires

ying, Selling, Read this bdividing or before you ilding?

rvi fo ng y r 3 ou 3 y lo ea ca rs lly

See the experts

Se

grasslandsoutdoor@gmail.com www.grasslands.co.nz

I

• Builder’s report – Before buying you should always get the opinion of a building inspector.

They will do moisture tests and check things that you may have missed. This can be expensive, but compared to the cost of the house its money well spent.

Buy Sub Buil

5 MOORE ST, HOWICK. PH 534 8773 honeybunjewellers@xtra.co.nz www.jeffhoneybunjewellers.co.nz

JH12604

Councillors Sharon Stewart and Dick Quax have been working hard for you — the ratepayers of Howick.

Most will have now received your rates demand from the Auckland Council and many may be eligible for a rates rebate.

raise your hand! f you’ve been house-hunting in Auckland, you’ll know that the majority of properties in the region are selling at auction. This is tough for buyers. You have to do all the checks before the auction, spending time and money, running the risk of being outbid and having to go through the process again – and again!

JH12606

Phone 535 4231.

209 Moore St, Howick.

12 months interest free on purchases over $499

Sharon and Dick will be available to discuss your entitlement for a rates rebate at the Howick, Pakuranga and Botany Libraries on October 13.

m behind You need you!a great legal team

ntracts Conveyancing

Please call Tamsyn on 021-983-576

Building Cont JH12601

• Finance – It is important to get Authorised by Sharon Stewart finance approval in writing from beware your lender before you commit at eviewBuyer building We understand contracts and that explain buying and selling property Our lawyers will revi an auction.

Pre-approval is only When you’re spending hundreds of half of the process – you also d potential can fish be hooks stressful, to clients. so we make We the process as smooth the fine print and p thousands on a property (or over a need to get the bank’s approval ldingmillion contracts as for companies right forfrom and the start can also draft build in thepossible Auckland market) you the specific property you are with approachable need to do the correct checks before bidding on. gotiation service of conditions. and affordable fixed prices. assist with the nego bidding. If you win the auction your Reduced after hours charges agreement is unconditional – that Help is at hand (6pm to 8am weekdays, all weekend hours and public holidays) means you can’t change your mind.

You take a big risk if you bid without The friendly team at Conveyancing checking the basics first.

Shop Lawyers guides prospective erally miles The Conveyancing out of their way Shop’s team are Our team go liter buyers through theto auctionexperienced process.

Five things to check before you bid visit They willyou also assist with allsimple property ur clients. here We to assist can clients with at subdivisions of accommodate our at an auction: and business sales, purchases and orkplaceresidential during the properties weekends as trusts, well or willsas your home or wor refinances, family and developers who are • Title – Find the type of property relationship property agreements. inandmuch larger scale projects. evenings!

Reduced after hours you involved are looking at buying charges applies to: check if there are any covenants, Founded in 2005 the Conveyancing easements or other interests Shop set out to be industry leaders. ✓ Under 13’s registered on the title that may Their smart use of technology ✓ Over 65’s affect your plans for the property. means they can provide an ✓ Community Service Card accurate and efficient service and holders • LIM report – At auctions, the real spend more one-on-one time with estate agent often supplies the clients. ✓ High User Card holders LIM to save potential buyers the landers make in their life Director time.

It also Property is the biggest investment most New Zeala cost of ordering one from the Thada Chapman says, Doctors and nurses on council.

LIM shows all the vital “Clients our plan and isThe therefore to really getappreciate the involves a high level of risk if •things don’t go to pl site 24 hours information the council has on affordable fixed prices as it means Seeing from outset of a legal advice before entering into a contract. S file a for lawyer the property, like Code ofthethey are not charged for right every • No appointment Compliance certificates and any email or phone call and know from necessary nd considerable cost in the long transaction can save a great deal of time, stress and outstanding requisitions. the outset whatrun! a transaction will • Over 40 visiting cost. They also love our flexible specialists • Property file – In addition to the approach and appreciate that we • ACC free under 13’s 24/7 LIM, you may want to go into have a mobile service and will the Council to do a property come to see them at the home or bag inspection – this is highly workplace.” recommended if you suspect unconsented work has been done The mobile service covers the on the property. You can view greater Auckland region including the plans and make sure they Beachlands, Maraetai and Clevedon. match what actually exists. Many Kiwis have a DIY approach to The Conveyancing Shop’s head renovations and do work on their office is located at 19/2 Bishop 260 Botany Road, Howick homes without obtaining building Dunn Place, Botany South, off Phone 277 1516 www.eastcare.co.nz consents from the council.

Te Irirangi Drive near Mitre 10 Mega.

OPEN 24/7

l Service Subdivisions

Mobile Legal

ing pen to paper! Get advice before puttin

Botany Branch

Pukekohe Bra

19/2 Bishop Dunn Place Flatbush 2013

2 King Street Pukekohe 2120

1008 1020

Tel: + 64 9 274 8003 Fax: + 64 9 274 8005

Tel: + 64 9 237 10 Fax: + 64 9 239 10

.nz

We come to your Takapuna 0622 home or workplace Tel: + 64 9 489 1919 0800 SOLICITOR Fax: + 64 9 486 4036 080 0 765424

www.times.co.nz

KC12625

ranch Takapuna Auckland Branch Mobile Service 1/2 Rangitira Ave

August 2017 – A Name You Can Trust – 33 www.conveyancingshop.co.n

Gear designed to get you outside

W

ith a full range of footwear and apparel in their Howick store, the team at Merrell is focused on providing customers with a product which is both fit for the end purpose and which fits perfectly.

Whether it be a comfy shoe for use around town, lightweight, quick-dry gear for travel or even a sturdy shoe for hiking, the staff at Merrell will help you to make an informed decision about which product to buy.

Create Your Kid’s Room

...with our new Season Bed range Unit I, 6 Polaris Place, East Tamaki Phone 272 9165 or 0800 288 888 www.windmillkidsfurniture.co.nz Find us on Facebook

KC12703

“While Merrell is renowned for it’s comfortable, hard-wearing footwear, people are often surprised to find we also sell excellent performance and lifestyle apparel as well as durable merino-rich socks and bags for travel and commuting,” says Belinda Syme, group retail manager.

“Our customers now expect to look good in their outdoor gear and to be able to transition from walking the trails to walking into a café downtown. There has therefore been a shift away from traditional

hiking greys and browns and a shift towards combining technical specifications with style.”

The new releases for spring 2017 includes the Nature’s Gym range – athletic gear to get you off the treadmill and onto the trail – and also a range of sandals and apparel for women and men to take you from the beach and into the shops.

Offering both technical sandals for trail walking and slip-ons with a laid-back feel for urban use, Merrell’s summer sandal offering is sure to have something for every foot.

Merrell Howick 41 Picton St www.merrell.co.nz

keep the day moving the 1SIX8 Mesh all day comfort FROM THE MINUTE YOU TAKE THEM OUT OF THE BOX

MERRELL HOWICK 41 PICTON ST

WWW.MERRELL.CO.NZ JH12594

34 – August 2017 – A Name You Can Trust www.times.co.nz

Southern Cross Partners investments

P

eer to Peer lending is a way of bringing borrowers and investors together. We lend funds to borrowers with property as security and offer that first mortgage security to investors to invest in.

A key feature of our product is that we front the risk by lending our own money first to borrowers, before offering investors an opportunity to invest in the mortgage. So all loans offered on our on-line platform we have initially funded ourselves and if for whatever reason a loan is not taken up by investors we are happy to retain it.

But the biggest feature is how investors’ funds are supported by a registered first mortgage over New Zealand property. This ‘Bricks & Mortar’ model has attracted many investors who like the mortgage security we provide as part of our investment package.

At Southern Cross Financial we have been in business since 1997 providing short term, mortgage

finance to property owners throughout New Zealand. We have had years of experience vetting borrowers and analysing applications to ensure we lend prudent levels against sufficient security to the right borrowers.

We then offer these mortgages to investors to partake in, with rates ranging from 6.25% to 7.50% (these are our current rates and are subject to change).

The investor gets a competitive return, with a first mortgage registered over the borrower’s property, held on their behalf by our Nominee company. [Like all investments, there are risks and we take proactive steps to achieve the best results possible for our investors.]

To find out more call us for a brochure today. Ph: 0800 003 954 or victoria@scpartners.co.nz or visit www.southerncrosspartners.co.nz.

*Southern Cross Partners Ltd is a licenced Peer to Peer lender under the Financial Markets Conduct Act 2013.

Delicious, hassle-free catering anywhere, anytime.

GUARANTEED. All Accident & Collision Repairs C.R.A. Structural Repair Centre We are approved repairers for most major insurance companies Servicing the community for over 40 years.

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• Investment rate from 6.25%* • Flexible terms: 6-12 months • First Mortgage secured, over residential property • Minimum investment $10,000** • Zero fees Investment rate subject to change. Southern Cross Partners Ltd is a licenced Peer to Peer lender under the Financial Markets Conduct Act 2013. ** Subject to availability *

Phone 0800 003 954 for a brochure or email vicky@scpartners.co.nz www.southerncrosspartners.co.nz JH12475

www.times.co.nz

August 2017 – A Name You Can Trust – 35

Stylish and high-quality Hyundai vehicles T

i Rakau Drive commuters have no doubt noticed Armstrong Motor Group’s latest addition to its flagship dealership - East Auckland Hyundai, which opened its doors to customers last month.

It’s owned by Armstrong Motor Group, which also operates 12 other dealerships and represents 19 brands in total across the country.

The new dealership is more than 11,000m2, with a 5500m2 square foot of floor space, 21 service bays and seven grooming bays – all equipped with the latest technology, diagnostic equipment and of course, a high-tech coffee machine for customers waiting on vehicles being serviced.

The facility’s design reflects Hyundai’s new Global Dealership Space Identity that is currently being rolled out worldwide.

This new concept stems from Hyundai’s underlining commitment to delivering greater levels of customer satisfaction and becoming the most-loved automotive brand.

This new identity goes further than the traditional car showroom. It combines open space, modern furnishings and the latest technology to deliver an enhanced customer experience.

Customer emotion, vehicle motion and the outdoors are concepts that influenced the dealerships visual aesthetic. The dealerships warm, bronze exterior tones combined with natural light flows through the interior, resulting in a bright, airy and sophisticated ambience right through into the service bay.

The new Ti Rakau Drive dealership is half occupied by Mercedes-Benz Botany which operates with separate sales and service facilities on the left-hand side of the site.

Founder and Managing Director of Armstrong Motor Group, Rick Armstrong has high hopes that the brands will act as complementary partners, creating a diversified automotive centre that East Auckland has lacked up until now.

“East Auckland Hyundai is an immaculate new facility that showcases the stylish, high-quality, well-equipped Hyundai vehicles in the new Hyundai line up,” said Armstrong.

“It was a long process getting the site to the standard we wanted and we are incredibly happy with the outcome. The dealership is in the centre of one of New Zealand’s fastest growing areas and having Hyundai – a quality high volume brand with a wide range of vehicles will compliment Mercedes-Benz, and is a perfect fit for us,” Armstrong concluded.

Combined, the two new dealerships have created over 60 new jobs for the East Auckland region.

“We’re working on building a reputation for hiring the best people, then delivering exceptional customer service and customer care programs at every touch point,” says James Davy, the new dealer principal for East Auckland Hyundai.

“Our investment and large-scale recruitment demonstrates our commitment to the Auckland region,

particularly in the east and our confidence in this area’s growing economy” James credits the early success of the dealership to a passionate team along with the strength and growing reputation of the Hyundai brand and its commitment to adapting with technology.

Utilizing the latest in technical expertise and leading technologies, the service centre technicians at East Auckland Hyundai are factory trained to help maintain and protect the new purchases made from the dealership.

By carrying genuine Hyundaispecific parts and accessories, East Auckland Hyundai aims to offer the highest quality and friendly mechanical service at a competitive price for both Hyundai drivers and vehicle owners of other brands alike.

Being the newest dealership in the Hyundai network also comes with its advantages. The dealership was the first to make available the new Hyundai i30 to its East Auckland audience and Davy expects to see these opportunities arise more frequently in the future.

Davy intends to have a strong focus on customer experience and offers competitive pricing on all services including finance options through Hyundai Finance New Zealand. The dealership opened with a finance promotion offering customers the opportunity to own a brand-new Hyundai at 0 per cent interest.

“Our customers are at the heart of everything we do, so our new dealer identity has been designed around them. It provides a space for sales and after sales engagement and adds a new dimension – where customers can truly experience the Hyundai brand,” Davy concludes.

For the Armstrong Motor Group, this further expands its Auckland footprint with dealerships already in Grey Lynn, Greenlane and Mt Wellington. The two dealerships at 279 Ti Rakau Drive, Botany are by far the largest established by the privately-operated dealership network.

With a successful first few weeks for the new dealership and a strong sense of momentum, the future looks bright for East Auckland Hyundai and its team.

“Hyundai is coming on strong with stylish, high-value vehicles which we can offer first to our customers, these are also backed by the best warranty in the business,” says Davy.

“There’s a lot of interest in the brand among smart shoppers and we’re excited to offer Hyundai’s expanding lineup along with outstanding service support to car buyers in the East Auckland region.”

To check out the great deals on offer from East Auckland Hyundai call 09 272 2010 or head to www.eastaucklandhyundai.co.nz, or pop in and visit James and the team seven days a week.

36 – August 2017 – A Name You Can Trust www.times.co.nz

East Auckland www.times.co.nz

August 2017 – A Name You Can Trust – 37 KC12649

An epitome of building excellence S

tonewood Homes East Auckland walked away with the Category, Gold and Silver Award at the Registered Master Builder House of the Year awards 2017.

On winning the GIB Showhome Award – Gold and Category Award and the PlaceMakers New Home Award $550k to $700k - Silver Award, Jeff Wilson, owner of Stonewood Homes East and South Auckland said: “We are absolutely thrilled to have gotten the most coveted category award in the GIB Showhome category. It just goes to show our hard work and commitment towards giving our customers the best in the industry.”

These awards considered by many to be the epitome of building excellence nationwide showcases only the best examples of quality craftsmanship and design vision.

Taking the Category and Gold award in the GIB Showhome Award, this Beachlands show home harnesses the power of two.

The palette of white and wood

speaks of a Scandinavian influence.

The pairing of two gabled pavilions promises privacy between the shared and personal spaces within.

The home is deftly divided into two distinct wings.

The first houses a classic kitchen flanked by formal and family lounges.

The second holds the master retreat with ensuite and three family bedrooms. Two further bathrooms, a laundry, study nook and two-car carpeted garage complete the 233sqm package.

Taking the Silver Award in the PlaceMakers New Home Award $550k to $700k category, this

Located in the Botany Town Centre, opposite New World.

beautiful new build in Auckland gazes across the rooftops and canopy of green to sea views. The spacious, two-storey design makes the most of the outlook and superb solar gain. Warm and bright, the fourbedroom, three bathroom and shared living areas are arranged on 274sqm.

home builders, with a network of franchisees proudly building homes across New Zealand. A wellestablished name, synonymous with quality home building, and with 30 years of unparalleled experience and expertise, Stonewood have built well over 6,000 homes for Kiwi families.

The simple palette of light and dark ensures a modern look. With a pleasant mix of exterior cladding, including warm vertical cedar, the home sits well in its seaside suburb.

The exterior shapes and textures create striking street appeal.

House of the Year has celebrated innovative quality building for over 25 years now covering a wide range of house plans and price ranges.

Its accolades are not only highly regarded but firmly cemented in New Zealand’s burgeoning building sector.

Stonewood Homes is one of New Zealand’s largest group

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38 – August 2017 – A Name You Can Trust www.times.co.nz

At home with Danske Møbler PROUDLY NEW ZEALAND OWNED AND OPERATED SINCE 1958

At Danske Møbler, our philosophy is shaped around one simple thought: if your living space creates a good feeling it will have a remarkable influence on your sense of well-being and you’ll enjoy spending time there.

It’s that magical fusion of form and functionality, colour, texture, quality and comfort that brings true harmony to any room and we pride ourselves in offering all these elements in every piece of Danske Møbler furniture.

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40 – August 2017 – A Name You Can Trust www.times.co.nz CP1658