Top 6 Business Advantages of Employee Self-Service Portal

Top 6 Business Advantages of Employee Self-Service Portal

Cost, efficiency and functional flexibility are some of the key features that every business would leverage on to push their goals. Employees remain the most flexible assets any business can utilize. Engagement, satisfaction and identification of their ambitions depend a lot on how they actually blend with your business. The direct cost of handling the HR and Payroll processes is easy to manage.

Here are 6 business advantages of investing in a robust Employee Self-Service Portal.

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Single-stop Query Centre Knowing about the company Escalation flowchart PIM Banking, Loans and Share related accounts Remote Updates and Alerts

Employee service portal

Single-stop Quer y Centre

From raising tickets to manage IT issues to logging into your system from a remote location, the queries never end. Administrators and HR managers can shift focus to more important business centres and let the Employee service portal handle the regular asked issues. For all employees, it is a standard single-stop centre to post doubts and expect a reply with certain turnaround time.

Knowing about the company Company website is for the outside world. For insiders, the employee service portal serves as the knowledge centre. The information posted on the portal is designed to help employees navigate through the premises and understand the hierarchy of the organization.

Escalation flowchart Most HR managers find it hard to manage the escalation issues related to the peers, subordinates and boss. Reporting managers alone may not be able to answer every doubt that the subordinate raises. In such cases, the Employee self-service portal comes handy.

Escalation flowchart lets the query raiser ask a direct question to every manager placed above his/her reporting manager and seek answer instantly.

Personal Information Management (PIM) is a key area that involves a close interaction of the employee with the HR. Sometimes, it can take a rather complex turn if documents and verifications are not complete. The portal lets the employee download forms, instructions and other important files. All the information an employee needs can be entered using the template file already present on the portal.

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Banking, Loans and Share related accounts Some organizations are using the incredible feature of linking their internal portals with the salary accounts. It is safer and more flexible than a regular gateway. They are also used to engage employees in buying shares and stocks directly from the portal updates. It is a two-way channel that profits both the employee as well as the employer.

Remote Updates and Aler ts Imagine the serious condition of being suddenly stuck at home due to an emergency.

You wish to log in at office but can’t. Your phones are down too. The portal lets the employee update the alert later on with a 48 hour window so that the HR can take a look into it. This is a non-controversial way to handle emergency issues even as the employee puts the reason of delay and absence with substantial proofs.

Contact Us Address- LGF, 66, Ajmera Garden, Kings Road, Nirman Nagar, Jaipur-302019 Phone no.- 91-141-4029605 Website- http://www.timelabs.in/Employee-Self-Service Official Id- info@timelabs.in

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