July 2016 VOICE Magazine

JULY 2016

THURSTON COUNTY CHAMBER OF COMMERCE

M

North America talk

A

G

A

Z

I

N

E

CopsForHire

Olympia's newest technology startup

a passion for place The team that brought us ThurstonTalk has launched five new Talk platforms and has more launch plans on the horizon.

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Celebrating Pixels and Print

PUBLISHER Thurston County Chamber of Commerce

EDITORIAL Editor: David Schaffert Phone: (360) 357-3362 Email: dschaffert@thurstonchamber.com

CONTRIBUTORS Natasha Ashenhurst Shauna Stewart Shawn Timothy Newman

By, David Schaffert, THURSTON COUNTY CHAMBER PRESIDENT/CEO & Jessica Coen, THURSTON COUNTY CHAMBER BOARD OF DIRECTORS CHAIR

T

he media world was uncertain

else. We see the well-thumbed copies of the

over the future of print five years

VOICE in your offices and it makes us smile

ago. Widespread adoption of

every time.

new technology—such as tablets and smartphones—encouraged readers to ditch the paper and dive into the digital, disrupting both the publishing and media industries.

David Schaffert

The technology revolution generated a digital

Jessica Coen

tide that was huge and industry analysts were announcing the demise of paper.

Not so fast. Recent research indicates a

Phone: (360) 357-3362

leveling-out in reading habits. Toward the end

Email: mbright@thurstonchamber.com

of 2015, the New York Times released a report outlining a decline in e-book sales with the

SUBSCRIPTIONS

pronouncement that print isn’t going away

Phone: (360) 357-3362

anytime soon. In fact, consumers are revealing

Email: info@thurstonchamber.com

multi-format reading habits.

Heather Harris, Elements Photography

PRINTING

these trends. We are pleased to announce that the VOICE is going from a bi-monthly magazine to a monthly magazine, a decision we made for a number of reasons.

GENERAL ENQUIRIES PO Box 1427 809 Legion Way SE Olympia, WA 98507 Phone: (360) 357-3362

to embrace the digital form of the magazine

your favorite stories or copy event information into your calendar.

In this issue, we are also celebrating a hugely successful, locally based digital media company — NorthAmericaTalk. They launched tanking and have grown every year since.

They have built a robust business model that harnesses rapidly changing technology, social media trends and Web analytics and produce sought after content and results for their advertisers.

First, you told us that you want more stories

Print NW

As we increase our content, we’ll continue

ThurstonTalk right when the economy was

The VOICE Magazine beautifully represents

PHOTOGRAPHY

editions.

smartphone or desktop, making it easy to share

Sales and Marketing: Marny Bright

Mosaic Marketing Studio

and their support allows us to produce more

— you can read the VOICE on your iPad,

ADVERTISING

DESIGN

Advertisers too have asked for more content

about business, community and advocacy.

Will readers embrace both print and digital

You also told us that you look forward to the

not have to pick. We can choose from a hybrid

VOICE landing on your desk and the simple

model of pixels and print to tell the story of

pleasure of looking at the photos and reading

business and community, and create a climate

the stories and then sharing it with someone

for business success in Thurston County.

media? Absolutely, and the beauty is we do

Email: info@thurstonchamber.com Website: www.thurstonchamber.com

COPYRIGHT All material appearing in the VOICE Magazine is copyright unless otherwise stated or it may rest with the provider of the supplied material. The VOICE Magazine takes all care to ensure information is correct at time of printing, but the publisher accepts no

THANK YOU TO OUR COMMUNITY INVESTORS DIAMOND INVESTORS: Anchor Bank Capital Medical Center Heritage Bank Phillips Burgess Physicians of Southwest Washington Port of Olympia Xerox

responsibility or liability for the accuracy

PLATINUM INVESTORS

of any information contained in the text

America's Credit Union - Lacey Lucky Eagle Casino & Hotel

or advertisements.

4 • July 2016 Thurston County Chamber VOICE

Mills & Mills Funeral Home & Memorial Park Morningside Olympia Federal Savings Olympia Orthopaedic Associates Print NW Providence St. Peters TwinStar Credit Union Washington Business Bank

GOLD INVESTORS Express Employment Professionals First Citizens Bank Cabinets by Trivonna Columbia Bank The Creative Office

FirstLight Home Care GHB Insurance Great Wolf Lodge Hometown Property Management Mantis Graphix Jessica Jensen Law PS Nicholson & Associates Nisqually Red Wind Casino Olympia Furniture Company Pardiman Productions Puget Sound Energy RHD Enterprises Red Lion Hotel Olympia Saint Martin’s University SCJ Alliance TAGS

www.thurstonchamber.com

Featuring...

CONTENT & CALENDAR

Every month, the Thurston County Chamber offers several networking events, forums & workshops to the community. Here are some highlights you won't want to miss.

In this issue...

6 Caught in the Lens Photos from Chamber events.

July 7

Young Professionals Network Y

9

JJoin the Young Professionals at the Olympia Country and Golf Club at

Cops for Hire

5:30 p.m. on Thursday, July 7. This is a great way to get to know young professionals working in Olympia, Lacey and Tumwater. Location: 3636 Country Club Road, Olympia.

July 13

Chief Economist @ July Forum Steve Lerch, Chief Economist & Executive Director of Washington State Economic and Revenue Forecast Council will keynote the Thurston Chamber's July Forum on July 13.

Thurston County's newest startup tells the VOICE why they are automating the off-duty marketplace and why they chose to do it in Olympia.

12 NorthAmericaTalk The team that brought us ThurstonTalk has launched five new Talk platforms and more on the horizon.

July 21 Ju 1 BAH @ The Village at Mill Pond

On July 21 at 5:30 p.m., join us for Business After Hours at the The Village at Mill Pond, 2400 Lilly Rd NE., Olympia. BAH is a great way to meet new friends, network and enjoy great food.

August A ugust 6

Summertime in TC

5th Annual Olympia Brew Fest Enjoy beers from 30+ hand-picked, Northwest breweries.

Come and celebrate Olympia’s fine brewing heritage and support the Chamber Foundation. Port Plaza, August 6, 1 p.m.- 8:30 p.m. www.olybrewfest.com

Sept. 9

15 What's on your bucket list this summer? We've got some suggestions!

17 Meet the Board

Foofaraw Military Appreciation On Sept. 9, the Thurston County Chamber and the Olympia Yacht Club will host over 225 active duty military men and women at Island Home.

Introducing the Thurston County Chamber's 2016/2017 Board of Trustees.

21 New Overtime Rules

Due to the July 4 holiday, we will not have a Morning Mixxer in July.

For more event information, please visit www.thurstonchamber.com www.thurstonchamber.com

Local legal scholar chimes in the new law.

Thurston County Chamber VOICE  July 2016 5

Caught in the Lens...

6 • July 2016 Thurston County Chamber VOICE

A collection of photos taken at Chamber events during May and June 2016.

www.thurstonchamber.com

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8 • July 2016 Thurston County Chamber VOICE

www.thurstonchamber.com

TECHNOLOGY

CopsForHire

By Natasha Ashenhurst

When you walk into a business called CopsforHire you expect to find, well, cops for hire.

That is not the case at Olympia’s newest tech startup operating out of the beautiful Steam Plant Building in downtown Olympia.

I

nstead, what you find is a well-designed, open-concept

more than 900 off-duty hours

office space filled with hand-crafted work tables,

in a single year.

computers, fairy lights and white boards—as well as

programmers, program managers, designers, marketing experts and an office dog named Ava.

off duty as long as they

You will find one cop, who happens to be retired, CopsForHire

jurisdictional approval,”

founder Andrew “Drew” Finley.

Finley said.

You might have heard of Finley’s other business, 911 Driving

Nationally, there are 780,000

School, which is now a franchise with hundreds of schools

commissioned officers, and

across the country. CopsForHire is his latest project, which

approximately 43 percent

attracted the support of Seattle’s mobile gaming entrepreneur

of them are working 6.9 off-

David Bluhm.

duty hours per week with an

have supervisorial and

Finley was selling 911 Driving School in 2013 when he had the big idea behind CopsForHire.

average pay of $53 per hour.

This amounts to a $6.4 billion market for CopsForHire

Some police officers are allowed to work off duty, and organizations—like Zappos, Microsoft, Costco and the NFL— hire them across the country for games, marathons or business events. When Finley was a deputy in Pierce County, he logged

www.thurstonchamber.com

“Cops are allowed to work

today.

Finley knew that if he could find a system to organize the complexity of finding and

Thurston County Chamber VOICE  July 2016 9

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hiring off-duty cops — just as he did for students and parents with the driving

Once fully launched, CopsForHire will

school — he’d have another business.

match off-duty officers with customers looking to hire them, while building

“When police officers work off-duty

jurisdictional rules and regulations

they are subject to complex rules, which

into the software and developing

vary from department to department,”

the infrastructure to allow police

said Finley. “What we needed was an

departments to recover lost assets such

electronic software solution — an online

as fuel costs.

marketplace — where each department and each police officer builds a profile,

“Let’s imagine that Panowicz Jewelers

as well as each customer interested in

is going to have a trunk show, and they

hiring an off-duty officer

want to hire two off-duty police officers

“We’d automate an incredibly complex system.”

a marketplace promoting transparency

to secure the event,” said McDermott.

CopsForHire CEO Rob McDermott working in the conference room inside the Steam Plant Building, downtown Olympia.

“Panowicz would simply go online and build a job, indicating the day, location and the number of officers needed. If

growing rapidly and world-class talent is

they need a K9 unit or a car, they could

excited to re-locate here.”

select those as options. If they need

In addition to the great quality of life they sought in Olympia, Finley had

officers trained in crowd control or to hire officers with medical certifications those options are built into the selection

built relationships in his 17 years as a commissioned officer, and many of

process.

“I pitched it to [Bluhm] for funding,

those relationships were with local

but instead of simply funding it he was

“Our system knows the jurisdiction,

officers—like Thurston County Sheriff

excited to join the business because of

knows the rules, requests the officers

John Snaza.

and, when the job is completed, we route

its potential to help ease the tension

money back to the department for their

between law enforcement and the

“When we started evangelizing our

communities — to help communities

idea, Sheriff Snaza said he wanted to be

heal,” said Finley.

the first to provide his agency with an opportunity to recover all costs to his

recovered assets, pay the officers and take a small transaction fee. Just like eBay or Uber, the entire transaction takes place within our marketplace. Our whole

Bluhm, a veteran entrepreneur, knew

agency while partnering with a private

the business needed three elements:

entity to ensure all public assists are

a subject matter expert, someone to

accounted for,” said McDermott. “Our

manage the technical space and IT

plan was to roll-out first locally with the

infrastructure, and an operator. Finley

Thurston County Sheriff's office before

is the subject matter expert, world-class

In addition, the team is building in what

opening the marketplace up nationally.

programmers were staffed, and Rob

they call “fairness features,” which allow

However, word is spreading and now

McDermott was hired as CEO. McDermott

for diversity and inclusive transparency

we’re having departments across the

had worked for three of Bluhm’s startups

for the officers interested in working off

country contact us -- including the

and was eager to join this new venture.

duty. The system also provides real time

Seattle Police Department, one of the

access to data for all participants in the

largest on the West Coast.

marketplace, which improves fiduciary

When McDermott joined the team,

model is about automating complexity and driving it through email, phone and the Web.”

responsibility.

Bluhm gave him the choice of location

“In addition, we’ve received a lot of calls,

for the company’s headquarters.

from a recording artist going on tour,

CopsForHire is transforming a complex

big box stores tired of using security

system that is difficult, frustrating

companies and many others. We’ve also

and paper-driven into a simplified

made contact with the Fraternal Order

system that might ultimately improve

of Police, which represents labor for a

departmental fiduciary oversight,

third of the cops in the country. It’s been

inclusiveness and transparency.

“Bluhm called and said, ‘Pioneer Square or Bellevue, take your pick.’ I said, ‘Olympia’. I am from Olympia, Drew lives in Puyallup and our developers were all over the country meeting virtually at the time,” said McDermott. “So, we met with the team and asked them to move to Olympia, we found this space and in December we signed the lease. We’re

www.thurstonchamber.com

hard to put the brakes on all of this at times as we work to ready the technical

“In addition, we’re building a compelling

capabilities of our marketplace with all

technology company right here in

the demand.”

Olympia because this is a great place to do it!” said McDermott.

Thurston County Chamber VOICE  July 2016 11

NorthAmerica Talk: Spreading Passion for Place

The NorthAmericaTalk team from left to right: Martin McElliott, Amy Rowley

By Natasha Ashenhurst Photographs by Heather Harris

NORTH AMERICA TALK WAS BORN THE WAY MANY BUSINESSES BEGIN: TWO FRIENDS SHARING A MEAL ASKING,

D

This was significant. Traditional media

the West Coast, boasting more than

was in decline, and ad revenue right

80,000 subscribers across five platforms,

along with it. Jones knew they would

reaching 350,000 unique readers each

have to tell stories no one else was

week.

telling to compete in the media market.

They had to create content that was

"WHAT IF?"

meaningful to the community.

The duo launched the first Talk platform, ThurstonTalk, in 2010 with just the two of them — Jones taking photos and

an Jones and Martin

It is likely that 99 percent of ideas

McElliott were sitting

sketched on restaurant napkins fizzle

at their favorite

out, but not this one.

advertisers.

in 2007 when Jones

During the next few months, the friends

“The early adopters were progressive

introduced McElliott

compiled hundreds of notes in a manila

restaurant in Olympia

writing content while McElliott landed

advertisers and marketers,” said McElliott.

to his big idea—a digital media platform

folder and outlined what would become

called a community social network,

NorthAmericaTalk. In addition to the

which would represent what it is like to

big idea, Jones and McElliott had the

live, work and play in Thurston County

passion, drive and determination to

through photos and positive stories

launch what is—today—one of the

In the next few years, three pivotal events

leveraging social media.

fastest-growing media companies on

occurred sending the Talk idea on an

12 • July 2016 Thurston County Chamber VOICE

“[McElliott] did an awesome job of presenting the product,” added Jones.

www.thurstonchamber.com

as vice president of technology.

could be replicated — that we had a

upward trajectory.

First, Amy Rowley joined the team about

business that was scalable,” said Rowley.

“Systematically and strategically we

With each new platform launch the team

started launching other platforms.”

sees steeper and faster growth, which

she became the editor. Rowley hired a

Since its inception, the NorthAmericaTalk

they’ve refined.

team of freelance writers and created

leadership team has refined the business

a dynamic editorial calendar full of

model, and admit that the positive

community-based content and featured

community-focused stories readers see

business articles, distributed through the

when they visit a community social

ThurstonTalk website and pushed out on

network is just the tip of the iceberg.

we’re better at recruiting,” said Rowley.

“We reach an audience in a specific

roll-out 250 Talk platforms across the

Rowley has an MBA from Northeastern

geographic region, overlay tools that

United States.”

University and had worked with other

allow us to generate revenue and

tech startups and small businesses. She

measure the results,” said Associate

believed in the ThurstonTalk platform

Editor Kate Scriven. “And, at the end of

and business model.

the day our platform gives people pride

six months into the venture, as a writer.

Her position grew with the business and

social media.

they attribute to a business model that

“We have the same launch model, but we’re more efficient. We employ local individuals within each community, but “We’ve acquired all of the key assets to

“Ultimately, our growth in readership

in their community.”

is because of the good stories we are sharing about our community—stories that are written and distributed in a

IMAGE © ELEMENTS PHOTOGRAPHY

Dan Jones, Margo Greenman, Kate Scriven and Tim Shaw.

“The early days were built with customers who had a belief in us as individuals who would deliver what we

very deliberate way — and because our

Reach. Measure. Grow.

promised — growth in readership,” said Rowley. “These marketers knew we had

“We’ve created a way to drive readers

a special formula that could deliver their

and grow revenue while compiling

brand to the community.”

unique data that we share with our

The next step toward success was winning the Thurston Economic Development Council’s New Business of the Year award in 2011.

“That award created instant growth.

It gave us legitimacy, put us on the community’s radar and got our brand out there,” said Jones.

those stories.”

Over the coming years, the NorthAmericaTalk team plans on replicating their business model from their home base in Thurston County.

marketers,” said Rowley. “We call it, ‘Reach. Grow. Measure’, and it works across each Talk platform.”

“This is where we choose to raise our families and where we choose to live, work and play. We all very intentionally

There are five community social networks, all modeled after the proven ThurstonTalk platform, —including SouthSoundTalk, GraysHarborTalk,

choose Thurston County as our home,” said Rowley.

Ultimately, this passion for where we

WhatcomTalk and LewisTalk. Each

live and for promoting the best of local

platform has local ownership, but is

“The other pivotal moment was realizing

guided by Rowley as CEO, McElliott as

that the brand and business model

vice president of sales, Jones as chief research officer and Stephen Backholm

www.thurstonchamber.com

content is so meaningful people share

culture, as well as local commerce, is the underlying philosophy that has rocketed NorthAmericaTalk to success.

Thurston County Chamber VOICE  July 2016 13

14 • July 2016 Thurston County Chamber VOICE

www.thurstonchamber.com

SUMMERTIME IN Thurston County, 2016!

COMMUNITY

Add these events to your bucket list...

Suggestions contributed by Shauna Stewart, Executive Director of the Olympia, Lacey, Tumwater Visitor & Convention Bureau

Music in the Park This summer concert series is held every Wednesday from July 6 - August 24 at 7 p.m. at Sylvester Park, with the exception of the performance on Friday, Aug. 5, at 7 p.m. at the Port of Olympia. www.musicintheparkolympia.com

Capital Lakefair This annual five-day community festival, July 13-17, includes a carnival, summer sidewalk sale, kid’s day, Lakefair Run, volleyball tournament, battle of the bands, food concession booths, live entertainment & fireworks display. www.lakefair.org

Hands-On Summer Splash After 15 successful years of Sand in the City® Hands On is transitioning to Summer Splash!, their first annual summer-long family festival of fun! www.hocm.org/summersplash

Thurston County Fair Mark your calendar for this family-oriented, old fashioned, five-day fair. The fair runs Wednesday through Sunday, always on the first full weekend in August.

Visit www.co.thurston.wa.us/fair for more information.

Explore the Thurston Bountiful Byway Pack a picnic basket, load up the car and take a day to explore this sixty-mile route through Thurston County. Visit local farmers producing our region's fruits and vegetables, visit a lavender field or a distillery. www.visitolympia.com/BountifulByway

Go Hiking, Kayaking & Drink Beer!

Take a walk at one of Olympia's waterfront parks like Priest Point or Tolmie or head over to Tugboat Annie’s and rent a kayak or paddle board. Waterfront dining is spectacular this time of year, and so is beer—check out the Olympia Brew Fest and South Sound Craft Crawl. www.thurstonchamber.com

Thurston County Chamber VOICE  July 2016 15

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16 • July 2016 Thurston County Chamber VOICE

www.thurstonchamber.com

IN BRIEF

John Bash

Shauna Stewart

Thurston County Chamber Welcomes New Board Members and Chair

Rachel Young

Jessica Coen

T

he Thurston County Chamber of Commerce has elected three new members to its board of directors. New members include John Bash, Shauna Stewart and Rachel Young. Each will serve a three year term.

John Bash is Superintendent of the Tumwater School District.

Shauna Stewart is executive director of the Olympia Lacey Tumwater Visitor &

Convention Bureau.

Rachel Young is owner of Miss Moffett’s Mystical Cupcakes.

The Chair of the 2016/2017 Board is Jessica Coen of Xerox Services.

The outgoing Chair is Mariella Cummings, former CEO of Physicians of SW Washington.

WE’RE BUILDING SO YOU CAN, TOO Meet Armand Resto-Spotts, the newest member of our rapidly expanding team. An honors graduate of the University of Oregon School of Law, Armand is past editor-in-chief of the Journal of Environmental Law and Litigation. He will focus his practice on land use, natural resources, and environmental law.

aresto-spotts@phillipsburgesslaw.com

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Thurston County Chamber VOICE  July 2016 17

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20 • July 2016 Thurston County Chamber VOICE

www.thurstonchamber.com

new overtime rule

how updated "white collar" fair labor standards act (flsa) regulations impact you and your business

THE LEGAL DESK

By Shawn Timothy Newman

E

ffective December 1, 2016, the US

professional, outside sales workers

Recommendations

Department of Labor will update

and certain types of occupations in the

All employers should: (1) review the

the â&#x20AC;&#x153;white collarâ&#x20AC;? overtime rules

computer field are exempt provided they

duties, salaries and benefits for all exempt

meet both the duty and salary tests.

employees to determine whether they

to raise the salary test for executive,

should remain exempt; (2) for those

administrative and professional employees from $455 ($23,660 annually)

Impact

employees that do not meet the salary or

to $913 per week ($47,476 annually). An

DOL projects that 4.2 million workers will

duties tests, determine new hourly rates

individual earning below that threshold

be directly affected by the change, and

for those impacted employees but beware

will not be exempt from overtime pay.

that another 8.9 million will be indirectly

of changes on employee benefits (e.g.

The updated rule permits additional

affected by reducing the ambiguity

401K, health care and vacation); (3) revise

compensation (e.g. bonuses and

of their status. The new overtime

or update current timekeeping programs

commissions) to satisfy up to 10% of the

regulations will present challenges to

and policies to reflect the changes; and

minimum salary level. These levels will

all businesses. While some employers

(4) implement training for both managers

update automatically every three years,

may be tempted to simply skirt the new

and employees addressing the changes.

beginning on January 1, 2020. While

regulations through reclassifications

It is important for employers to monitor

the minimum salary levels to qualify as

and adjusted hiring and salary practices,

overtime or the employer will be held

exempt have increased, no changes were

beware! Wage and hour claims are

made in the duties tests applied to white

seen as a â&#x20AC;&#x153;fruitful vineyardâ&#x20AC;? by lawyers

collar employees. Further, no changes

because the law imposes reasonable

were made to the exemptions for outside

attorneysâ&#x20AC;&#x2122; fees on non-compliant

salespeople, teachers, lawyers or doctors.

employers.

strictly liable.

Shawn Timothy Newman is an attorney in Olympia as well as an adjunct professor at Saint Martin's University and South Puget Sound Community College.

(360) 866-2322 | shawn@newmanlaw.us

Wage & Hour Laws The FLSA establishes minimum wage, overtime pay, recordkeeping, and youth employment standards affecting employees in the private sector and in

PLAN AHEAD FOR

peace of mind.

Federal, State, and local governments.

Currently, covered nonexempt workers are entitled to a minimum wage of not less than $7.25 per hour under federal law and $9.47 per hour under Washington state law. Overtime pay at a rate not less than one and one-half times the regular rate of pay is required after 40 hours of work in a work week. Some employees

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provisions, some from both the minimum wage and overtime pay provisions and some from the child labor provisions of the FLSA. Exemptions are narrowly construed against the employer asserting them. Certain executive, administrative,

www.thurstonchamber.com

MILLS & MILLS funeral home & memorial park

5725 LITTLEROCK RD. SW, TUMWATER

360-357-7743

MillsandMillsFunerals.com Thurston County Chamber VOICE ď Ź July 2016 ď Źď&#x20AC; 21

CHAMBER FORUM

state economist forum speaker Join the Thurston Chamber for our July Forum on 7/13 at 11:30 a.m. at the Red Lion Hotel Olympia. Hear from Washington State Economist Steve Lerch, Ph.D.

S

teve Lerchâ&#x20AC;&#x2122;s presentation will include a brief summary of the U.S. economy, information on the Washington economy, and a brief look at state

revenues projections updated on June 15. In addition he'll address Washington State's figures on employment, personal income, consumer confidence, gas prices, home sales, housing permits and recent collections including cannabis. Visit www.thurstonchamber.com for tickets.

One decision... so many benefits.

Business owners face many difficult decisions, but there’s one that can simplify your banking needs. Look to TwinStar Credit Union for lower fees, dividend earning checking accounts, money saving office efficiency tools and a service approach that you’ll find to be a breath of fresh air.

• Get more from your checking with a Voyager Business Checking account, where you can earn dividends as high as .35% apy* on your checking balance.

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To get started contact one of our business services officers today.

Jon Brein

Alexis Miller

Jeff Robertson

Business Development Officer 360.923.4560 jbrein@twinstarcu.com

Business Development Officer 360.923.4450 alexis@twinstarcu.com

Sr. Business Relationship Officer 360.923.4505 jrobertson@twinstarcu.com

*APY = Annual Percentage Yield. Dividends are calculated by the daily balance method, which applies a daily periodic rate to the balance in the account each day. Dividends are compounded monthly and will be credited monthly. $15 minimum balance fee for balances less than $25,000 is waived for the first 90 days on new Voyager Checking accounts. All rates and programs are subject to change at the discretion of administration. www.thurstonchamber.com

TwinStarCU.com/business

Thurston County Chamber VOICE  July 2016 23

©2014 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

EOE M/F/Disability/Vet

Must pass background and drug screen

www.jobsatxerox.com/lacey

8535 Commerce Place Dr NE, Suite A Lacey, WA 98516

Questions? Call 360-923-8640

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Xerox Services is now hiring full-time Customer Service Representatives to work with the best brand names and have fun doing it!

Now Hiring Customer Service Representatives

PO BOX 1427 Olympia, WA 98507-1427