VO THU MINH Customer Service Executive
VO THU MINH Cust omer Service Execut ive 0912794119
thuminhcb0508@gmail.com
PERSONAL PROFILE Gender : Female Birt hday : 05/08/1997 Marit al st at us : Single Nat ionalit y : Viet namese Count ry : Viet nam Address : 43 An Dươ ng Vươ ng, Binh Tan Dist rict , Ho Chi Minh, Viet nam
CAREER INFORMATION Level : Experienced (Non - Manager) Salary : Negot iable Job t ype : Full t ime Indust ry : Ret ail / Wholesale, Sales / Business Development Locat ion : Ho Chi Minh - Binh Tan Dist rict
OBJECTIVES Cust omer Service Supervisor
SKILLS Taking Responsibilit y Communicat ion Skills
EXPERIENCE Year(s) of Experience: 3 Current Level: Experienced (Non - Manager) 10/2020 - No w : Custo mer Service Executive CVHay - Full time - Support ing t he Cust omer Service Manager t o provide report s, daily handling shipment for bot h Import - Export shipment and relevant info on a t imely manner in accordance t o t he t eam’s object ives and t arget s. 10/2018 - 10/2020 : Custo mer Service Staff CVHay - Full time Make delivery plan for cust omers; • Cont rol PO from t he cust omers and closely work wit h cust omer for delivery t o sat isfy cust omer requirement s; • Cont rol & manage NG & ret urn NG t o suppliers and cust omers; • Be responsible t o place PO t o suppliers; follow up, cont rol t his cat egory of mat erials in order t o meet t iming and reliabilit y of company; • Base on Purchase Requisit ion, or forecast from Sale t eam, purchase mat erials, in accordance wit h purchasing procedure and company’s policies; • Take t he lead in his/her job and ensure t he work flow process run smoot hly; • Ot her relat ed job will be adjust ed and assigned by manager and Report t o Sect ion Manager.
EDUCATION Highest Degree Level: Bachelor
Adapt abilit y Time Management
LANGUAGES
Co mpletio n date 3-2021 Bachelo r - FT U
OTHER CERTIFICATES Best T alent CVHay Co mpany 25/06/2020 - 25/08/2024
English - High-level - IELTS Chinese - Int ermediat e - HSK 5
OTHER ACTIVITIES 10/2019 - 2/2020 : Vo lunteer - CVHay Co mpany Transport , collect gift s and dist ribut e t o t he homeless
-Share and encourage t hem t o overcome difficult ies, help t hem have opt imist ic t hought s.
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