Leaseholders information

Information for leaseholders What is a lease?

A lease is a legal contract between you and Thirteen.

Within the lease it will set out your rights and responsibilities as a leaseholder, and Thirteen as the freeholder.

Your lease will allow the property to be occupied as a residential home for a set period of time from the date of the original sale date referred to as a term.

When purchasing a property with this type of agreement you should seek your own legal advice prior to purchase to ensure you have understood your and Thirteen’s legal obligations following purchase.

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Information for leaseholders Major works Major works are large one-off repairs or redecoration to the structure, external or communal areas of a block that will cost an individual leaseholder more than ÂŁ250.

Under government legislation Thirteen is required to carry out a Section 20 consultation process to all leaseholders involved, and in some cases the leaseholders can nominate a contractor.

You will be given an estimate breakdown of costs and a specification of the works to be carried out.

There are four different processes that can be followed and the timescales range between three weeks and five months.

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Information for leaseholders Rights and responsibilities You are responsible for maintaining the inside of your home, usually deemed to be plasterboard inwards.

This includes numerous examples such as items that serve your sole property ie electrical wiring/water supply pipework. It also includes repairing and maintaining boilers, cookers and any gas appliance.

All gas appliances need to be inspected by a Gas Safe engineer on a yearly basis. If you rent your property you will need to provide Thirteen with a copy of the landlord annual service certificate (CP12).

You are responsible for: - the payment of service charges - not to use the property other than a residential property, for example you cannot run a business from the leasehold property - not to carry out alterations without the written consent of the landlord prior to works proceeding - not to cause/allow anyone living or visiting your property incidents of anti-social behaviour.

We will repair and maintain the structure and communal parts of your building.

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Repair responsibilities

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1. Internal walls • Pointing • Damp proofing • Faulty wall tiles • Brickwork cracking • Surfaces including plaster, plasterboard / tiling, decoration

2. Bathroom fittings and sanitary ware • Sink or bath leaking or blocked • Faulty taps, or plug • Toilet blocked or leaking • Shower problems

3. Floors and ceilings • Faulty timbers, joints or beams • Concrete sub floor deterioration • Other supporting floor structure problems • Surfaces including floorboards, plaster, plasterboards, decoration, carpets, tiles and laminate flooring

4. Light fittings, sockets, bulbs and fuses • Broken or faulty item 5. Internal doors all repairs and decoration to all items • Broken and faulty item

6. Fires and cookers • Faulty appliances 7. Kitchen fixtures and fittings • Sink leaking or blocked • Faulty taps, plug or drainer • Washing machine problems 8. Communal fire and smoke alarms and extractor fans • Faulty or broken communal parts only • Faulty or broken parts which serve flat exclusively 9. Gas appliances • Gas boilers • Gas fires • Gas water heaters • Any other form of gas appliance These should be serviced by a Gas Safe registered engineer 10. Skirting boards, sills, architraves, stairs and fire surrounds Repairs or decoration

11. Communal water tank and pumps • Leaking or blocked communal supply • Leaking or blocked supply which serves flat exclusively 12. Communal or district central heating system • Communal or district heating system only • Faulty radiators • Items which serves flat exclusively and not linked to communal system 13. Communal cables, wires and supply lines • Communal supply faulty or off • Supply which serves flat exclusively faulty or off

Information for leaseholders Exterior repair responsibilities Thirteen will ensure the building insurance is in place dependent upon your lease We will consult with you around any major works and costs applicable to you We review service charges on an annual basis.

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Repair responsibilities Outside flat

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Thirteen responsibility Leaseholder responsibility 1. Chimney stacks • Pointing • Brickwork cracking 2. Communal TV aerial Reception poor or off Systems which serve flat exclusively 3. Roofs • Leaks • Tiles loose • Fell damage • Storm damage

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4. Windows • Repairs and decoration to window frames Repairs to locks, handles and hinges Where the building is above 5 stories high and the works cannot be carried out safely from the inside of the flat/ apartment, Thirteen will offer to carry out the works and recharge the leaseholder where possible and practical.

5. Glass in windows • Cracked glass • Replace glass • Make safe and secure glass

6. External doors (including front doors of flats leading into communal areas) • Repairs and decoration to doors and door frames • Faulty locks, handles and hinges • Repairs to doorbells, knockers and hinges • Repairs and decoration to doors and door frames • Faulty locks, handles and hinges • Repairs to doorbells, knockers and hinges 7. Glass in external doors (including front doors of flats leading into communal areas) • Cracked glass • Replace glass • Make safe and secure glass 8. Sewers, drains, water pipes, manhole covers Items serving multiple properties • Leaks • Blockages • Bursts • Missing or broken covers Items which serve the flat exclusively • Leaks • Blockages • Bursts • Missing or broken covers

9. Loft • Repairs to roof structures • Replacing insulation 10. Balconies • Deterioration of structure or parts, external finish or framework • Floor surfaces including tiling 11. Gutters, rainwater, pipes and soil pipes • Leaks • Blockages • Refixing items 12. Canopies • Leaks through fault or tile covering • Repairs to the structure or support 13. Foundations • Subsistence • Rising damp 14. Woodwork Repairs or decoration to fascia, barge or other boards

Communal areas

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Thirteen responsibility Leaseholder responsibility 1. Communal gardens Where area is NOT coloured on the plan in the lease • Keep clean and tidy Where area is coloured on the plan in the lease • Keep maintained and tidy 2. External walls, fences and gates* Where NOT marked T on the plan in the lease • Painting or repairs to brickwork • Repair or decoration to fencing or gates • Make safe

Where marked T on the plan in the lease • Painting or repairs to brickwork • Repair or decoration to fencing or gates • Make safe 3. Shared forecourts, pathways, roadways and other common parts • Cracked and lifting pavement • Keep clean and tidy

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4. Passages, landings, Staircases and other common parts • Decoration • Lighting or sockets, faulty on or off • Broken or cracked flooring • Stair treads missing or lifting • Repairs to skirting boards 5. Communal external and internal doors and windows • Decoration and repairs to window frames, doors and door frames • Replace broken glass • Repairs to locks, handles and door closures • Repairs to door bells knockers and numbers 6. Communal fire alarms, fire equipment smoke alarms, extractor fans, door entry, and CCTV systems • Broken or faulty • Servicing

7. Post boxes • Replacement keys/locks • Repairs to box

8. Lifts and machinery • Lift broken or faulty • Servicing • Statutory inspections • Lights off

Information for leaseholders Right to first refusal and discounts If you have purchased your lease through the Government Right to Buy or Right to Acquire scheme, any discount given on the purchase is repayable if you dispose of your lease within five years.

The percentage of discount payable is calculated on a reducing scale over the first five years of ownership.

Thirteen also has a right of first refusal of the property when you decide to sell your property. This applies to any leaseholder who made an application to buy via Right to Buy or Right to Acquire after 18/01/2005 and subsequently bought their property.

If Thirteen decides not to buy it then you have the right to offer it on the open market.

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