AutoZone Remembers Mitch Major

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T O T H E F A M I LY O F M I T C H M A J O R (LAURIE, SPRINGER, AND CHARLIE) F R O M Y O U R A U T O Z O N E F A M I LY Enclosed in this book are photos of Mitch through his career and links to videos and messages from those who knew him and from his time at AutoZone.

The AutoZone flag in the case was flown at half-staff at the Store Support Center (SCC) in Memphis, TN, the week after he passed. We honored him throughout all ten Distribution Centers (DCs) in the U.S. and Mexico with lowered flags and remembrances.

Mitch was a passionate and effective leader, a great friend and a trusted partner. Although he is gone, his work and legacy live on with our company.

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AUTOZO N E REMEMBERS THE LIFE AND LEGACY OF

M I TC H M A J O R S E N I O R V I C E P R E S I D E N T, S U P P LY C H A I N , C U S T O M E R S A T I S F A C T I O N 5

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Screenshots of videos featuring Mitch Major are included on page 8, 10, 11, 12, 21, 22, 26 and 36, along with a QR Code.

Please scan the QR code with your mobile phone or device to view the videos. A digital publication of this memorial book can also be found at: https://bit.ly/3qBefvH

IN MEMORIAM

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VID EO BILL RHODES

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BILL RHODES CHAIRMAN, PRESIDENT AND CEO, CUSTOMER SATISFACTION

February 1, 2021 AutoZoners, It is with the heaviest of hearts that I share with you the very sad news that our beloved friend and fellow AutoZoner, Mitch Major, passed away Friday, January 29. We extend our deepest condolences to his wife, Laurie Major, their two sons, Springer and Charlie, and the rest of his family. In remembrance of Mitch, the AutoZone flag is being flown at half-staff in our Distribution Centers and at the Store Support Center this week.

Mitch’s impact on our company and the community were profound. From his work as a board member on the Germantown Performing Arts Center to his involvement on the FutureTech Success Advisory Council and Board of Trustees for his alma mater, Kentucky Wesleyan College, Mitch gave selflessly of his time and energy to build his community and develop the next generation.

Aside from being our dear friend, Mitch was an extraordinary leader and an exceptional strategist. As a 15- year AutoZoner, he had several impactful roles in our organization serving as Vice President of Replenishment, Vice President of Store Operations Support, Vice President of Stores, President of ALLDATA, and Vice President of Commercial Support before becoming Senior Vice President of Supply Chain.

Regardless of the size or complexity of an issue,

Mitch had the unique ability to always know the right thing to say and even more impressive, the right thing to do. He led his teams with grace, charisma and incredible intellect and passion.

I will personally miss Mitch’s warm smile, laugh and how his face lit up every time we discussed a new, and often rare, book added to his extensive collection.

Please keep Mitch’s family in your hearts as they go through this difficult time. As AutoZoners, we will continue to honor Mitch’s life and legacy by caring deeply for each other, living lives of great purpose, developing our teams and remaining committed to our Pledge and Values each and every day.

With heaviest of hearts,

Bill Rhodes Chairman, President and CEO Customer Satisfaction

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VID EO TOM NEWBERN

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TOM NEWBERN EXECUTIVE VICE PRESIDENT, STORE OPERATIONS, COMMERCIAL, LOSS PREVENTION AND ALLDATA, CUSTOMER SATISFACTION

BILL GILES RETIRED CHIEF FINANCIAL OFFICER, EXECUTIVE VICE PRESIDENT, FINANCE, IT AND STORE DEVELOPMENT

VI D EO BILL GILES

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VID EO BILL HACKNEY

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BILL HACKNEY RETIRED SENIOR VICE PRESIDENT, MERCHANDISING, CUSTOMER SATISFACTION

MARK FINESTONE EVP, MERCHANDISING, MARKETING AND SUPPLY CHAIN, CUSTOMER SATISFACTION Friend, Peer and AutoZoner.

I remember meeting Mitch, Laurie, and the boys when we were recruiting Mitch to join AutoZone from Family Dollar in 2005. Cindy and I had them over for breakfast during a house-hunting visit. My son, Edward, shared his hot-wheels with Springer and Charlie, I remember being very impressed with Mitch’s intellect, and thinking he would make a great AutoZoner. Really glad that he and Laurie took that leap of fate and moved their family to Memphis to join AutoZone and become part of the Memphis community.

I also remember when Rod Hassel retired, Mitch raised his hand to be considered for the SVP Supply Chain role. I was so glad that he did and thought he would be an excellent choice with his strong strategic focus. Mitch also was well prepared with all his cross-functional work.

As I reflect on the past 15 years that I have known Mitch, one word comes to my mind that best describes him - PASSION. At AutoZone, Mitch demonstrated his Passion for many things: • Passion for excellence - everything Mitch did he did well • Passion for learning – Mitch always pushed himself to learn and grow. He was very intentional in seeking out cross-functional roles to prepare himself for larger responsibilities: VP replenishment to VP Ops Support to DVP to ALLDATA to VP Commercial to SVP Supply Chain...

• Passion for future – Mitch was focused on positioning his teams and AutoZone for future growth, Mitch was one of our best strategists - integral to Commercial Acceleration, ALLDATA’s product updates and Supply Chain 2030

CO MMEN TS

Mitch also demonstrated balance in his life, he had serval passions in his personal life: • Passion for excellence - everything • Passion for fishing – loved spending time at Fat Possum, his “happy place” with friends and family. Shared many stories about “dropping a line in the water…”

• Passion for food - Mitch called himself a “foodie” and shared stories of his and Laurie’s many food adventures • Passion for books – Mitch really enjoyed collecting and finding new rare books. I was impressed that he didn’t just collect them, he read and learned from them • Passion for friends – Mitch loved to travel with and spend time with his wide circle of friends in Memphis, Sacramento and internationally • Passion for the community – Mitch gave freely of his time to GPAC, he was an integral part of “The Grove” @ GPAC and his alma-mater’s Board at Kentucky Wesleyan College • Passion for family – Mitch’s biggest passion was for his family: his wife Laurie and his boys. He often talked about them, bragged about their accomplishments, and valued his time with them which was unfortunately cut too short…

Mitch was a great AutoZoner, friend and he will be missed by all of us.

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MEM OR IE S AND SYM PATHY NOTES Mary Burks Retired AutoZoner

Here’s a Fond Memory both my wife and I share of Mitch …(this is John Petersen – Software Eng at ALLDATA):

My Heart is Heavy.

An Indelible Inspiration

I heard about Mitch this morning and I am beyond words right now. Phil, Joe, and Mitch were the last leaders I supported at AutoZone. Mitch was always so full of life. We would talk about food a lot and cooking techniques because that is something we both enjoyed.

Mitch was an incredible and inspirational leader. He was also someone you instantly trusted and admired from the moment you meet him. He knew how to make a tremendous impact in a very short amount of time, in both business and people.

Years ago, he was on the board of Project Green Fork and he turned me on to the Trolley Stop, where I could always place order last minute lunches. He loved his library and was so proud of his new kitchen, which I’m sure is older now.

On one occasion, at a leadership dinner, my wife and I had the pleasure of speaking with Mitch for more than an hour. In that time, we mainly talked about our families and his passion for books, especially collecting first editions. He was so incredibly proud of both.

He knew that I loved trout fishing, so he hooked me up with a fella at Fat Possum Hollow. It didn’t work out for us but I’m sure they are going to miss him immensely. I remember a photo on his desk, and I’m not sure where the picture was taken, of him in cowboy boots with his feet propped up on a desk. He had it there for a while. Looking at Mitch today, who would ever think he wears cowboy boots. LOL. I just wanted to share some of my memories of Mitch.

In that conversation, he described his beautiful home and the extensive library he’d acquired over time. He described it with so much admiration, enthusiasm, and knowledge that it made a huge impact on my wife, Laura.

I know hearts are breaking all across the AutoZone family today, but mostly, a loss for his family. He loved them so much and was so proud of them. Laurie doesn’t know me, but if you would, please send her my condolences. I would be thankful.

She and I have spoken about that evening on multiple occasions, even though it was more than 4 years ago. This past Saturday was actually the most recent, two days before hearing of his passing.

Dear Lord,

Rarely does a person make that kind of difference in a person’s life in a mere moment, but that’s how Mitch was.

Please send the Holy Spirit down to cover the Major family.

Show them God’s infinite love and comfort as they begin to heal during this difficult time. My deepest sympathies and prayers are with them through this time of unimaginable loss.

May God walk beside you and guide you through.

In Jesus’ name, I pray.

Amen.

That single conversation inspired my wife to begin collecting first editions of her favorite authors as well. She has a small but growing collection, and with each new purchase, a fond memory of that night with Mitch.

I’m proud to have worked with him and even more honored to have known him as a person. He will be missed and never forgotten by myself or my family. He was an inspiration to us all.

John Petersen, Software Engineer, ALLDATA and Laura Petersen

Mitch was exceptional at being able to get on everyone’s level. He was never out of reach. When he first began as SVP of Supply Chain, he held a lunch meeting for all the analysts 4 levels below him; he treated us to a taco bar, which was phenomenal! The purpose of this meeting was to connect with us, as well as talk about any concerns we had. During the lunch, we were able to get to know him better as an SVP and as a person, but we were also able to talk about ourselves and what we wanted to see happen in our roles at AutoZone. I never had anyone so “far up” show that type of compassion toward their employees, even in my years of teaching high school before AutoZone. As analysts, we sometimes get overlooked for all of the work that we do day-in and dayout, and it was nice to be able to meet with him and to know that he cared the way that he did. He not only held this lunch once but twice! If it weren’t for the pandemic, I’m confident he would have had another this past year. It was such a meaningful gesture to me, and I’m sure to so many others. He will be missed.

I met Mitch when he joined AutoZone Supply Chain in 2005 or 2006 from Family Dollar. Although I did not have any reporting roll up to Mitch, I always felt he valued my opinion, and I was part of his team. After a number of years leading the Replenishment team, Mitch was given the opportunity in Store Operations to broaden his scope within the organization. While serving in his new role, some transitions took place, and I reached out to Mitch to see if I could help. Two months after our original discussion, Mitch asked me to join the team in Maintenance. He always provided great leadership and a drive the helped propel that organization to a World-Class operation. I just want to thank him for taking a vested interest in my career. Rest in Peace, and thank you for everything. Prayers to your entire family at home and at AutoZone.

John Costa Director, Strategic Procurement, Customer Satisfaction

Thank you, Katy Horton Senior Supply Chain Decision Support Analyst, Customer Satisfaction

Rest in peace, Mitch. I always had the utmost respect for him. He and Bill visited my market a few years ago, and he was very friendly and very knowledgeable. Even after he was promoted from being our DVP, I would see him at the NSM and he would always stop me and ask how things were going. Very said news.

William Thorne District Manager, Customer Satisfaction, Louisville Region

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M E MO RIE S AND SYM PATHY N OT ES Community Relations would like to honor Mitch Major for his dedication and commitment to serving the Community. Amongst many community initiatives, Mitch was deeply involved in the creation, development, planning and fundraising of the Germantown Performing Arts Center (GPAC) - The Grove Venue. The Grove is a project he was so passionate about because it provided a location that was welcoming and accepting of all walks of life. He believed it would be a space to further establish community and fellowship within Memphis while enjoying great art and entertainment.

Jill Coleraine Manager, Community Relations, Customer Satisfaction

My deepest sympathy and heartfelt prayers go out to the Major family, RIP Mitch.

Jim Edwards Business Solutions Manager – General Automotive / Collision Repair, ALLDATA an AutoZone Company

I rarely, if ever, recall a conversation with Mitch (especially since working from home) in which he did not start the conversation by asking how I was doing and asking about my family. He also made reference to his “lovely bride” often. It was easy to see his family was top of mind.

Mitch also had the ability to make quick observations and decisions, and he was not afraid to challenge you to do things differently or consider a different angle. He will be missed.

Amy Cox Assistant Corporate Controller, Customer Satisfaction 16

I was thinking about Mitch and how I met him. It was in September of 2011 at NSM. My son Matt (current Supply Chain intern) was part of the Sea Cadets and was going to do the color guard presentation. I was standing in front of the stage, helping them line up, and Mitch walked over to basically see who I was. We chatted, and when I told him that I was an AutoZoner that left to be a mom, he told me to hold on. I was standing watching the color guard practice, and I heard Bill Rhodes say my name. Mitch had walked over and told him I was there.

Mitch was always so kind and pleasant to me. Even when he had an issue with something in Finance or with Diligent, he shared his frustration, yet he was never rude.

He was so very smart and could be so funny.

I really enjoyed chatting with him about work and life.

Mitch will be truly missed.

Kati Clark Executive Administrative Assistant, Customer Satisfaction

The thing I will always remember the most about Mitch was his commanding presence in meetings. He was so wellspoken and knew just the right way to phrase things. He never tripped over words. It was like he had a teleprompter in his head that he could recite litanies of information from.

He was also extremely smart, and that came across in all of my interactions with him as well. We will all miss him and will cherish the time we were able to spend with him. May God provide peace and comfort to you.

Best Regards, Barbara Long Manager, Human Resources, Customer Satisfaction

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AU TOZONE FL AG CER EM O N Y FEBRUARY 5, 2021

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S LI D E S HOW SUPPLY CHA I N OPE N FORU M HO NO RS MITC H

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VIDEO SUPPLY CHAIN OPEN FORUM HONORS MITCH

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AUTOZONE CH EC K PR ES EN TAT I O N MARC H 10, 2021

On March 10, 2021, AutoZone provided a $5,000 donation to the Major Family Endowment Scholarship Fund in honor of Mitch Major. Left to right: Bill Rhodes-AutoZone, Chairman/President/CEO; Dr. Thomas Mitzel-Kentucky Wesleyan College, President; Jeff Hendricks-AutoZone, Director of Information Technology; Mark Finestone-AutoZone, EVP Merchandising, Supply Chain and Marketing; Eric Gould-AutoZone, SVP Supply Chain; Rob Durkin-AutoZone, VP Distribution; William Capooth-AutoZone, Director Supply Chain Support 23

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M I TC H M A J O R AUTOZONE CAREER

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VID EO MITC H SH ARES H IS AUTOZON E JOUR N E Y AT 201 9 N SM

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O R GA N I ZAT I O N AL AN N O U N C E M E N T Mitch Major, Vice President, Operations Support will become Vice President, Stores reporting to Tom Newbern, Sr. Vice President, Store Operations and Store Development.

Mitch joined AutoZone in 2005 as Vice President, Replenishment, and moved into his current role in 2008. Since joining AutoZone, he led the initiative to develop and implement a more effective service-level exception process which reduced DC outs and increased store in-stock. Additionally, he collaborated on the inventory productivity research that resulted in our current HUB strategy. He has been an integral part of many important initiatives, most recently as the lead on AutoZone’s Great People Providing Great Service Key Initiative. Prior to joining AutoZone Mitch was with Family Dollar stores in a variety of functional areas including Merchandising, Information Technology, Merchandise Planning and Control.

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Reporting to Mitch as a Vice President, Stores will be: Rich Thomson – Divisional HR Manager, Debra Dennehy - Divisional Administrator, Greg Richardson – Divisional Project Manager, Terrence Richardson – Divisional Analyst, Curtis Allen – Regional Manager, Birmingham, Jason Ferguson - Regional Manager, Cincinnati, Charles Blank Regional Manager, Hartford, Jason Greenwood - Regional Manager, Memphis, Lonnie Nicholson - Regional Manager, Little Rock, Jay Campbell - Regional Manager, Louisville, Richard Gaddie - Regional Manager, New Orleans, Shawn Sheikhzadeh - Regional Manager, Philadelphia and Dave Strange - Regional Manager, Upstate NY.

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Forrest City, Ark. – TIMES-HERALD

Lifestyle

Monday, September 8, 2014 –

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AutoZone celebrating its success by remembering its FC beginning Kendall Owens

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T-H Staff Writer A journey that started over 35 years ago in Forrest City was celebrated earlier this year when officials from AutoZone kicked off the company’s 35th anniversary celebration in the city where the store began.

AutoZone was the brainchild of J.R. “Pitt” Hyde III who was working in the wholesale food business at Malone & Hyde, Inc., when he saw the need for a retail automotive parts store to help people with the upkeep of their vehicles.

He applied characteristics found in the grocery business to the automotive parts business, and on July 4, 1979, opened the first Auto Shack near the intersection of Division Street and Oak Avenue in Forrest City. Doc Crain, of Forrest City, was the first store manager, and in 1986, Auto Shack was spun off as a freestanding company with Hyde serving as the chairman and CEO. “Doc Crain was our very first manager, and that day we rang up $300 in transactions. The AutoZoner who accepted the first dollar that day is still with us, 37 years later. He's working in Memphis now, but he's still with us and his name is Ronnie Fletcher,” said Tom Newbern, senior vice president of stores and loss prevention customer satisfaction, during the ceremony.

“We also have an AutoZoner here, Teresa Jacobs, who joined AutoZone here in Forrest City 30 years ago and she's still a great part of our team and proud to be from Forrest City.

“I knew Doc Crain and had the pleasure of working for Doc. I was a lot younger then and he took a lot of pride in taking young people and teaching them how to take care of customers and sell parts.

He didn't believe in just selling parts, he believed in offering trustworthy advice, offering customers what they needed to do the job right, nothing more, nothing less. Over time, Doc's phrase, “What It Takes To Do The Job Right” became part of our language.

We call that WITTDTJR® and any AutoZoner, 77,000 of them across the country.

When you talk about WITTDTJR® they know what you're talking

about, and it started here in Forrest City with Doc Crain,” said Newbern.

From that first store in Forrest City, AutoZone has grown to more than 5,200 stores with more than 77,000 employees with locations in 49 states, Puerto Rico and Brazil.

Forrest City native Kristen Collier Wright, senior vice president customer satisfaction and general counsel with AutoZone, also spoke during the ceremony, saying, “As we like to say, it's a great day to be an AutoZoner and it's also a great day to be a Forrest Citian as we get to celebrate the roots that started this great company that started right here in our home town. It's such an honor for me to be here as an AutoZoner and a Forrest Citian to recognize our hometown values that began this company and still carry through today.”

“Our culture and our history are very strong at AutoZone. What really distinguishes AutoZone from other companies is our commitment to providing ‘wow’ customer service to every customer, every day. That value, that commitment to customer service started with Doc Crain right here in Forrest City 35 years ago. Today we're celebrating the people who inspired the culture of this company and who have helped it grow to be as strong as it is today,” said Wright.

AutoZone celebrated Doc Crain by recognizing his daughter, Dena Crain Poteat and her family, who were in attendance, presenting her with a plaque acknowledging the role her father played in the company's success.

A plaque was also presented to the St. Francis County Museum.

“Obviously, Doc left a strong legacy in his beautiful family, but he also left an incredible legacy for our AutoZone family, a legacy that is still embraced and still practiced by 77,000 AutoZoners across the country and the world,” said Wright.

“Since Doc opened that first store, AutoZone has become a Fortune 500 company. This year we were recognized as one of Fortune's most admired companies and we're very proud of that and our beginnings here.

Every AutoZoner knows that everything started right here in Forrest City and that continues

Kendall Owens • Times-Herald

35 years:

today. Those AutoZoners and those AutoShackers spent weeks getting ready, stocking merchandise and preparing for that first customer to come into the store. I couldn't be more proud, to be here to celebrate 35 years of this wonderful company with my AutoZone family and with my Forrest City family,” said Wright.

William “Bill” Rhodes, chairman and CEO of AutoZone, also spoke during the event, highlighting the work of the current Forrest City store employees while also acknowledging the past.

“I'd like to thank everybody for being here. There's somebody that hasn't been recognized today and that's Felix Stringfellow and his team. They do a wonderful job here at the Forrest City store and I thank you for all you do every day.

Think about it, July 4, 1979, was a kernel of an idea and it all started right here in Forrest City.

This fiscal year, AutoZone will likely pass the $10 billion in sales mark and it all started in Forrest City, Arkansas,” said Rhodes.

“Ronnie Fletcher was here with Doc building this store. We had several under way at the time, and this was not going to be the first one to open, but you got it ready before any of the other ones and Ronnie, you took the first customer's money on that day.”

“It was probably more exciting to Doc than it was to me. Doc had been here and had his own parts store. I met Doc while we were setting the store up. Rayburn Bryant brought Doc in and introduced him to me and I was setting up the store. Doc was very casual, and when Rayburn

Bradford to speak at opening meeting for SFCRTA The St. Francis County

attended the University of committees.

AutoZone recently celebrated 35 years in business with an event held in Forrest City.

The company’s first store opened on July 4, 1979 with an Auto Shack store at the intersection of North Division and Oak Avenue. The event included a plaque presentation to the family of Doc Crain, top photo, and to the St. Francis County Museum. On the left, AutoZone Chairman and CEO Bill Rhodes speaks with one of the Forrest City store’s employees during the celebration. introduced him to me the first thing I said was great, we've got more help. At the time I didn't know Doc was going to be the store manager and we didn't know that it was going to be the first store,” said Fletcher.

“One of the first things Doc did after meeting me was, and Dena probably knows this, give me a knife that said Crain Auto Supply.

Doc, being the marketer that he was, gave me one of his knives and on the blade it has Crain Auto Supply. I've kept that knife since the day he gave it to me, and I treasure it. I loved Doc and Doc and I became very good friends.

We set the store up, getting ready for it to open up and didn't know we were going to be first to open.

We opened the store on July 4, and in walked a few customers who

knew Doc. One of the customers walked up to the counter, said that he needed spark plugs and Doc knew this person. I began looking the plugs up in the catalogs and Doc walks right to the back and pulls the spark plugs that he needed and walked back up front and says there Ron, ring him out.

He then started asking what else he needed. We went up and rang him up and that's where it started.

It was exciting for me, but business as usual for Doc. He looked at me and we went right back to work, taking care of our customers,” said Fletcher.

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VID EO MAJOR DIVISION WINS THE DIVISIONAL CUP AT 2014 NATIONAL SALES MEETING

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ORGANIZATIONAL ANNOUNCEMENT

We are pleased to announce the following changes to AutoZone’s CEO Team: (All titles include “Customer Satisfaction,” which reflects our commitment to customer service. That specific distinction will not be noted in the titles referenced below.)

Jeff Lagges, President, ALLDATA, has decided to leave AutoZone. Jeff began his career with ALLDATA in 1991 as an automotive editor. He joined AutoZone in 1996 with the acquisition of ALLDATA and was promoted to his current role in 2001. During his tenure, Jeff and the ALLDATA team achieved several milestones including: development of a full OEMdirect database; launch of a new commercial electronic ordering system; launch of an ALLDATA support for collision repair (the first online repair support for this channel); introduction of Mobile Diagnostics, experiencebased repair solutions (EBRS) and ALLDATA Europe; and the acquisition of Motor Book of Business, which provided a perpetual license and long-term access to OEM parts and labor information.

Jeff will remain at ALLDATA through the end of March to support the transition to his successor. We wish Jeff the very best and thank him for his many achievements and contributions to AutoZone.

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With Jeff’s departure, Mitch Major, currently Vice President, Stores, will become President, ALLDATA reporting to Bill Giles, CFO, Executive Vice President, Finance, IT and ALLDATA.

Mitch joined AutoZone in 2005 as Vice President, Replenishment. In 2008, Mitch moved into the role of Vice President, Store Operations Support and assumed his current role in 2013. Over the past 10 years, Mitch successfully launched, led and contributed to many new initiatives including: a highly effective service-level exception process to reduce DC outs and increase store in-stock, innovations around the Great People Providing Great Service strategic initiative, the development and implementation of zTASC (our store scheduling system), and the recent inventory availability project. At the 2014 National Sales Meeting, the Major Division was awarded the National Sales Cup for its achievements in sales, gross profit and expense management.

Prior to joining AutoZone, Mitch was with Family Dollar and served in variety of roles including merchandising, information technology, and merchandise planning and control.

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ORGANIZATIONAL ANNOUNCEMENT Mitch Major currently President, ALLDATA, will return to the Store Support Center (SSC) to become Vice President, Commercial Support and President, ALLDATA, reporting to Phil Daniele, Senior Vice President, Commercial. Mitch began his AutoZone career in 2005 in Supply Chain as Vice President, Replenishment before becoming Vice President, Store Operations. Mitch will lead our Commercial support activities, including Commercial merchandising, pricing and analysis, while continuing to lead the ALLDATA organization.

Mitch Major

Vice President Commercial Support, President, ALLDATA and Managing Director, ALLDATA Europe Customer Satisfaction AutoZone Career Mitch began his AutoZone career in 2005 as Vice President, Supply Chain Replenishment, Customer Satisfaction. In 2008 he moved into Store Operations as Vice President, Store Operations Support, Customer Satisfaction and then to Vice President, Stores, Customer Satisfaction in 2013. In 2015, Mitch was promoted to President ALLDATA and Managing Director, ALLDATA Europe, Customer Satisfaction, and in 2017, he added Vice President, Commercial Support to his responsibilities.

Before joing AutoZone, Mitch held various roles with Family Dollar Stores, including Merchandise Planner, Project Manager, Director of PLanning and Divisional Vice President - Merchandise Control.

Achievements Mitch is a two-time Starters Club Inductee, 2008 and 2009 Education • Bachelor of Arts, English Literature, Kentucky Wesleyan College, Owensboro, KY • Master of Business Administration, Wingate University, Wingate, NC Community and Professional Involvement TechForce Foundation- FutureTech Success Advisory Board

Reporting to Mitch will be: • Robert Bell, Director, Commercial Merchandising • Scott Brown, Director, Commercial Support • Alan Eaves, Director, Commercial Pricing • Satwinder Mangat, ALLDATA General Manager North America • Kevin Culmo, ALLDATA Group Vice President Europe 42

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P RE SS R EL EAS E FUTU R E TE CH S UCC ESS S M AutoZone Signs on In Support of the FutureTech SuccessSM Initiative to Fuel Future Technician Workforce MEMPHIS, Tenn., Oct. 12, 2017 (GLOBE NEWSWIRE) -- AutoZone, Inc., (NYSE:AZO), the leading retailer and a leading distributor of automotive parts and accessories, has signed on as a national corporate sponsor of TechForce Foundation’s FutureTech SuccessSM campaign, an industry-wide initiative to fuel the future pipeline of transportation technicians by repositioning the image of the profession and providing middle- and high-school students and their parents with the resources and opportunities to foster hands-on, tactile intelligence.

Since its creation, the initiative has rallied the support of many corporate and association partners, the latest being AutoZone, which, in addition to its retail operation, has an extensive commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts.

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“We are proud and eager to build the FutureTech Success campaign with the TechForce Foundation and fellow sponsors,” explains Mitch Major, Vice President, Commercial Support, AutoZone and President, ALLDATA. “We appreciate their vision and strategic leadership in engaging young people in communities across the U.S. in the automotive industry.”

Since 2011, AutoZone has been a generous benefactor of the Foundation, funding scholarships and grants for students pursuing a technical education. The investment in FutureTech Success demonstrates the long-term commitment to students’ development and careers.

FutureTech Success seeks to inform and inspire young people who have the aptitude to thrive in the field of transportation tech, empowering them to pursue greatness in a career they may have never before considered.

There are many individuals with the talent and passion perfectly tailored to careers as technicians, and the industry is in need of every last one of them it can get.

“We so strongly believe this initiative has the potential to revolutionize the industry, but it can only do so with the right tools and support,” expresses Jennifer Maher, CEO, TechForce Foundation. “By signing on as a sponsor of FutureTech Success, AutoZone is providing a vital component of that support to ensure the success of the initiative, as well as declaring a commitment to the industry’s future.”

TechForce Foundation and AutoZone look forward to the impact this partnership will have on both the industry itself, and the lives of the FutureTechs who will help it thrive.

About TechForce Foundation TechForce Foundation is a nonprofit, 501(c)(3), with the mission to champion students to and through their technical education and into careers as professional technicians for the transportation industry. TechForce Foundation awards more than $1 million in scholarships and grants annually to students facing financial hardship so they may obtain their post-secondary technical education.

Additionally, TechForce leads the FutureTech Success campaign, an industry-wide initiative to drive tomorrow’s workforce of technicians by inspiring, supporting and connecting middle- and high-school students and their influencers with the resources to support their technical education and career development. For more information, visit www.techforcefoundation.org.

About AutoZone (NYSE:AZO) As of August 26, 2017 AutoZone sells auto and light truck parts, chemicals and accessories through 5,465 AutoZone stores in 50 states plus the District of Columbia and Puerto Rico in the U.S., and 524 stores in Mexico, 26 IMC branches and 14 stores in Brazil for a total count of 6,029.

AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each AutoZone store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products.

Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts. IMC branches carry an extensive line of original equipment quality import replacement parts. AutoZone also sells the ALLDATA brand diagnostic and repair software through www. alldata.com. Additionally, we sell automotive hard parts, maintenance items, accessories, and nonautomotive products through www. autozone.com, and accessories, performance and replacement parts through www.autoanything.com, and our commercial customers can make purchases through www.autozonepro.com and www. imcparts.net. AutoZone does not derive revenue from automotive repair or installation.

AutoZone Contact Information: Media: Ray Pohlman 866.966.3017 ray.pohlman@autozone.com Financial: Brian Campbell 901.495.7005 brian.campbell@autozone.com

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AU TOZO NE ANNOUNCES SEN IOR V ICE PR ES ID ENT PROMOT ION November 16, 2018 18:00 ET | Source: AutoZone, Inc.

MEMPHIS, Tenn., Nov. 16, 2018 (GLOBE NEWSWIRE) -- AutoZone, Inc. (NYSE:AZO) today announced that Mitch Major, currently Vice President, Commercial Support has been promoted to Senior Vice President, Supply Chain, Customer Satisfaction. In his new role, Major, who joined AutoZone in 2005, will serve on the company’s Executive Committee.

“With this promotion, we continue to strengthen our senior leadership team with a seasoned and accomplished AutoZoner,” said Bill Rhodes, Chairman, President and Chief Executive Officer, Customer Satisfaction.

“Mitch has proven leadership skills that have been invaluable to our past successes and his experiences will serve the company at a very high level for many years to come.”

About AutoZone: As of August 25, 2018, AutoZone sells auto and light truck parts, chemicals and accessories through 5,618 AutoZone stores in 50 states plus the District of Columbia and Puerto Rico in the U.S., and 564 stores in Mexico and 20 stores in Brazil for a total count of 6,202.

AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each AutoZone store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts. AutoZone also sells the ALLDATA brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard parts, maintenance items, accessories, and non-automotive products through www.autozone.com and our commercial customers can make purchases through www.autozonepro.com. AutoZone does not derive revenue from automotive repair or installation.

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