With the evolution of internet technologies, the way we conduct business and trade have completely changed over the years. More and more businesses are moving to online selling in order to reach a wider audience and grow their business. As such, customer experience has become one of the top priorities for e-commerce companies.
The E-commerce industry is one of the fastest growing and acknowledged markets in the US which, according to a study, is expected to further grow by 17.9% this year to $933.30 billion. As such, to manage such an ever-growing and customer-oriented industry, quality assurance is a must for related technology offerings.
