THIIS March 2024

Unleash the freedom of exploration

The ultimate companion for on and off-road adventures. Engineered for versatility, this powerchair effortlessly transitions from rugged terrain to city streets, shops, and beyond. With its compact foldable design, the Aerolite Trekker ensures readiness for the next excursion.

Take advantage of longer journeys. Utilise both batteries as standard to extend your range.

Embrace freedom with the Aerolite Trekker –suspension that empowers to go wherever the heart desires.

Built for comfort. Adjust foot rest to a height that ensures support.

This year’s Naidex event, taking place at Birmingham’s NEC from 20-21 March 2024, promises to wow visitors again with its exciting array of exhibitors and guest speakers. The event attracts over 18,000 end-users so for many suppliers it offers a good opportunity to showcase new product offerings and updates. Turn to the Retailers’ Guide to Naidex (p9) to read about some of them.

With a new mobility range coming out, Scooterpac will be one of the suppliers eager to meet with retailers at Naidex. Find out why the supplier is buzzing about its 2024 offering (p19).

Celebrating 20 years of serving customers, Buckinghamshire-based Bettter Mobility (p26) shares how it is marking its special anniversary and discusses plans for expanding its assessment centre.

Find out about the new Trusted Assessors training programme, which enables mobility retailers to learn the skills involved in assessing customers for suitable home adaptations equipment (p38).

Don’t miss the top powered wheelchair recommendations in the Retailers’ Choice (p12) and Buyers’ Guide (p42) features. Meanwhile, Dr Barend ter Haar of BES Healthcare takers a look at how cutting-edge computing can help train users to safely drive their powered wheelchairs (p32).

As ever, if you have any news to share about your retail business don’t hesitate to get in touch with me at the contact details (right). Enjoy the issue.

News, deals & people

Mobility Giant launches ‘Give Back’ scheme

Used mobility equipment retailer Mobility Giant is giving away up to four mobility scooters and powered wheelchairs every month as part of a new charity initiative to give back to those who wouldn’t otherwise be able to afford one.

As part of its ‘Give Back’ scheme, each month the company will give away products, including 4mph, 8mph, car-boot and all terrain mobility scooters, as well as powered wheelchairs.

After seeing how profoundly its products have impacted customers over the years, Mobility Giant stated that it wanted to do what it could to make its products accessible to even more people.

People are invited to nominate someone who would benefit most from a free mobility scooter or powered wheelchair.

All names submitted into the scheme will roll over each month, meaning that each nomination has multiple chances to win throughout the year.

A round-up of the key trade stories for business leaders to digest

Motability award for First Choice Mobility

Kent-based First Choice Mobility has been awarded with a PWS Motability Dealer of the Year award in recognition of its outstanding levels of customer service.

Every year, the Motability Scheme awards powered wheelchair and scooter dealerships who have achieved a particularly high standard of customer service.

Scheme customers, new and existing, are contacted on a random basis to ask for feedback on their experience, and, from this, awards are given out in three categories according to the large, medium or small size of their operation.

First Choice Mobility, which has showrooms in Tankerton and Margate, with a third showroom due to open later this month, won its award in the ‘small’ category.

Daniel Ball, Director of First Choice Mobility, commented: “This recognition is a testament to our commitment to exceptional service and support.”

Furncare launches

dementiafocused range

Specialist furniture supplier Furncare has developed a bedroom range for people with dementia.

The Remini Dementia Collection was developed in partnership with academics and care professionals after its research found that for those with dementia, difficulty with memory and perception may become compromised with ‘visuospatial difficulties’ commonplace.

Features of the range include cut-outs in soft-close doors and drawers to enable people to see what’s inside without opening them. It also provides a simple hand-hold to open the drawers with. Remini furniture features safe rounded edges and is finished in contrasting colours and textures.

Beyond Mobility partners up with Mountain Trike

Mobility retailer Beyond Mobility has been announced as the new UK distributor for all-terrain wheelchairs supplier The Mountain Trike Company. Covering the south west of England, including Cornwall, Beyond Mobility will provide demonstrations, sales and aftercare for Mountain Trike’s all-terrain wheelchair range. Cornwall had previously been a relatively untapped market for Mountain Trike due to its logistics geographically.

Independence Mobility strikes a deal with CoMoveIT

Leeds-based Independence Mobility has agreed a deal with Belgian technology company CoMoveIT to become the UK distributor of the CoMoveIT Smart wheelchair steering system.

The head-foot wheelchair steering system is for people with complex movement disorders such as cerebral palsy, quadriplegic spasticity, and dystonia, who would not normally be able to drive a powered wheelchair themselves.

The system embraces AI technology and offers pressure-sensitive driving, flexible configuration, and continual intelligence gathering. It can also be integrated with Bluetooth devices such as laptops, smart phones, and tablets.

WETROOM TRAINING

Wetroom manufacturer Impey has announced the return of its online ‘We Are Wetrooms’ installation training programme for 2024. The course enables installers, retailers, plumbers, tilers, and merchant counter sales staff to learn about the specification and installation of Impey’s wetroom solutions. With dates available between March and November, bookings for the free sessions are now open.

TRACK SUPPORT

A former jockey is in training for this year’s London Marathon thanks to a Track Wheel donation from mobility solutions supplier Rehasense UK. Wayne Burton, 40, has undertaken various fundraising challenges since breaking his back in a race in 2008 and he now plans to raise money for Spinal Research. The Track Wheel is designed to transform a manual wheelchair into an agile tricycle.

TRUSTED ASSESSORS

Trusted Assessing and Care

Training has developed a new course to help customer-facing retail staff learn the skills involved in assessing for suitable home adaptations equipment. It is designed to accredit retailers as Trusted Assessors and was developed in consultation with British Healthcare Trades Association. The programme Find out more by turning to page 38.

WIRELESS HEAD CONTROL

Mobility solutions manufacturer

Sunrise Medical has launched a wireless, proportional head control that allows drivers to control their power wheelchairs and other devices with subtle and intuitive head movements. The Switch-It Vigo head control enables users to utilise their full range of head movement to control its computer by the tilt of their head.

NEW APPOINTMENTS

Motability Foundation appoints new CEO

Nigel Fletcher has been appointed as the new CEO of the Motability Foundation. With a wealth of experience from the service sector Nigel previously held senior roles at both Tesco and Pets at Home.

Nigel commented: “I’m excited to be joining the Motability Foundation and being part of such a passionate and committed team. I have a lived experience of disability as I’ve lived with a serious visual impairment since birth which restricts my ability to travel.

“It is vital for disabled people to be able to access transport so they can make the journeys they choose, and I’m looking forward to using the full range of my experience to help the Motability Foundation deliver an even greater impact.”

Nigel succeed the Motability Foundation’s former Chief Executive Barry Le Grys, who is leaving after four and a half years in the role.

Motion Healthcare expands business development team

Gareth Allmark has joined Motion Healthcare as Business Development Manager – North, where he will be helping to support the supplier’s existing partners as well as to onboard new partners.

Gareth has 18 years experience in mobility working for companies such as TGA Mobility and Pride Mobility as well as Millercare in a retail environment.

Gareth can be contacted on gareth.allmark@ motionhealthcare.co.uk or by calling 07593 135 283.

Rehasense to debut latest power add-on at Naidex 2024

On stand E120 at Naidex 2024, the latest addition to the Rehasense product range – the Eco Assist Lightweight power add-on will be making its Naidex debut alongside the portfolio of walkers, rollators, manual wheelchairs and Power Assisted Wheelchair Systems (PAWS).

Consisting of a high-strength aluminum chassis, a 350-watt motor and 48-volt battery, the Eco Assist offers a very cost-effective solution for wheelchair users looking for an entry-level power add-on to increase their independence.

Weighing 15.5kg with the battery and just 9.4kg without, the Eco Assist is easy to transport and manually clamps onto the frame of the wheelchair and disconnects with ease in one simple movement. To ensure protection against the elements, all surfaces on the Eco Assist are powder coated and anodised. Available in a stylish black finish, the Eco Assist has a maximum speed of 12.4mph and can be charged from empty to full in five hours. The twist throttle control, central

LED display on/off button and three speed modes are all housed within the handlebars while standard features include cruise control, anti-slip traction control, LED headlight and horn.

Thanks to the Eco Assist, days out with family or friends (which might have previously been a challenge in a manual wheelchair) can be planned with confidence as the Eco-Assist is extremely easy to manoeuvre and ideal for use in urban areas such as the high street or shopping centres.

“We are always looking to add new products to our portfolio, and we believe the Eco Assist will be a perfect addition to our every growing range of mobility solutions. Naidex is a vital part of our annual marketing activity as it a such a great opportunity to engage

with our three target groups – retailers, healthcare professionals and end users in one location and this year we are investing in our largest ever stand”, commented Jordan Day, UK Sales Manager, Rehasense UK.

For more information on the full portfolio of mobility solutions available from Rehasense or to discuss potential retailer opportunities call 0333 220 0704 email ukadmin@rehasense.com or visit www.rehasense.co.uk

Retailers’ guide to Naidex 2024

It’s that time of year again. Taking place from 20-21 March 2024 at the NEC in Birmingham, suppliers, charities, consumers, healthcare professionals and retailers are set to gather together for this year’s Naidex. To ensure that potential star product does not slip through the net, THIIS has signposted some suppliers keen to talk trade with retailers.

Why dealers should visit Motion Heathcare

Why dealers should visit Triride UK

Power add-on brand Triride has a product portfolio that includes the MTW system. Born from Triride technology, the kit transforms a manual wheelchair into an electronic wheelchair, simply by replacing the motorised wheels with the user’s manual wheels.

The Trekking Power kit attaches in seconds and is easily removed, returning the wheelchair to its original state without any structural changes. Triride will be showcasing the MTW wheelchair frame, dedicated for the installation of the MTW system.

The frame is structural and selfsupporting, designed to support the stresses imparted by the front-wheel drive and the Triride rear-wheel drive. The lateral geometry acts as a reinforcement and makes the rear axle easily adjustable for multiple positions, with MTW and manual wheels only.

01252 268220 / info@triride.uk

www.triride.uk

STAND K140

Motion Healthcare works with high-quality and reliable factories around the world to source, develop, import and distribute innovative mobility products to its network of approved dealers in the UK. Its commitment to innovation remains unwavering, underpinned by robust functionality, ensuring its excellent product range stands out in the market. Each product is designed meticulously with the end-user’s needs at the forefront to provide unrivalled features. Visitors to Naidex will get to witness Motion Healthcare’s latest advancements, presenting retailers with the opportunity to explore its diverse array of products tailored to meet the evolving needs of consumers.

0844 257 8150 / enquiries@motionhealthcare.co.uk

www.motionhealthcare.co.uk

STAND H100

Why dealers should visit Scooterpac

Fast-growing British mobility manufacturer and supplier was established from humble beginnings when it invented the Scooterpac Canopy, which claimed to be the world’s first universal folding mobility scooter canopy. Fast forward 10 years and it now offers a growing range of products which are transforming the way people move. The latest range of mobility scooters, Savvy, have been designed with affordability and practicality in mind. Expanding the product offering, these 4mph and 8mph scooters present a complete no-nonsense purchase, according to Scooterpac.

0330 124 1733 / sales@scooterpac.com / www.scooterpac.com

Why dealers should visit Topro Mobility

Topro Mobility has plenty of good news and fresh ideas to share with visitors at Naidex. Products it will be showcasing include the new Olympos ATR Slim – Topro Mobility’s best-selling ATR which is now available as a slim version. It has all the hard-working elements of the ATR in a smaller size, increasing manoeuvrability and usability. There will be more colour options for Hestia with it now being available in red and in a special edition turquoise. There will be a Gripo Support Rail, which is another new product from Norway, allowing users the convenience of a sturdy support pole wherever they need it without damaging their property.

0115 846 5406 / info@topro.co.uk / www.topromobility.co.uk

Why dealers should visit eFOLDi

Award-winning portable mobility specialist eFOLDi will be on hand to demonstrate its range of ultra-lightweight, folding scooter and powered wheelchair models. Having previously scooped Naidex’s prestigious ‘Innovation of the Year’ award, its best-seller, the ‘Lite’ scooter is proving to be extremely popular with consumers, eFOLDI states. Retailers also benefit from comprehensive after-sales support and simple, uncomplicated product warranties. Weighing just 15kg, excluding battery, the Lite is the latest, and most advanced portable scooter from eFOLDi. It folds and unfolds in a few seconds, fits easily into most car boots and is simple to store and transport, making it an ideal travel companion for users travelling by air, land or sea.

0800 138 2878 / sales@efoldi.com / www.efoldi.com

Why dealers should visit Karma Mobility

Karma Mobility is a supplier of lightweight wheelchairs and powerchairs. It has built up a strong reputation for designing unique, reliable products over the last 25 years. It will be launching several new products this year including the next generation of the Ergo series (pictured), an updated version of the Sparrow lightweight affordable wheelchair and a highly adaptable paediatric tilt-in-space wheelchair. It will also be introducing a new seating system for its power wheelchair range.

01527 520 468 / info@karmamobility.co.uk / www.karmamobility.co.uk

EVACUATION RANGE EXPANSION

NEW PRODUCT LAUNCH

The Alerta Air Mattress Evacuation Sheet is intended to be placed permanently underneath an alternating air mattress ready to be used for transporting a user to safety during an evacuation.

Alerta’s Air Mattress Evacuation Sheet is suitable for both Overlay and Replacement air mattress systems. It enables the whole mattress to be turned into an evacuation sledge in the event of an evacuation. The flexible and slippery underneath will allow controlled and easy access through doorways and downstairs.

200cm long x 90cm wide

The Alerta Evacuation Sheet fixes permanently to the underside of a flexible foam mattress by means of strong elastics. It has safety belts to hold the user on the mattress and pulling straps at each end.

2 person evacuation.

Max user weight: 350kg

DISTRIBUTOR OPPORTUNITIES

Large stock holding for next day delivery

Attractive distributor pricing structure

The Alerta Evacuation Sledge is used for transporting a user to safety during an evacuation. The user is placed on the sledge, secured with the chest and leg straps and pulled to safety using the straps at each end.

The Alerta Evacuation Sledge is supplied in a wall mountable bag for easy storage and immediate accessibility in emergency.

2 person evacuation.

Direct carriage paid delivery available

Industry leading distributor support

Contact the Alerta Medical team for attractive trade prices, technical information and marketing support.

ALT-E003

ALT-E001

ALT-E002

THE RETAILERS’ CHOICE Powered wheelchairs

Wondering which powered wheelchairs are grabbing mobility companies’ attention? This month we asked retailers in the industry to highlight one product that is standing out for them…

Claire Stewart Showroom Manager at City Mobility www.city-mobility.co.uk

Ezi-Fold Auto powerchair from Monarch Mobility

“Portable products are in high demand from customers. The Monarch EziFold Auto powerchair combines portability with a raft of other desirable features. Our customers particularly appreciate its sturdiness and simple button-press auto-folding ability.

“They find it’s comfortable too thanks to large pneumatic rear tyres, suspension, well-padded seat cushion and backrest (also tension adjustable) and taller users feel well supported by the height-adjustable backrest.

“What sets this powerchair apart from others is the remote attendant control. This benefits both users and anyone who assists them by offering an alternative method of controlling the powerchair, whether this be for comfort and dexterity reasons, for easier manoeuvring of the powerchair in tight spaces, or to summon the powerchair from a different location.

“The joystick controller can easily be swapped between left hand and right hand drive and set to different distances from the armrest end. Another feature liked by our customers is the handy zip-bag storage attached to the armrests. The armrests flip up easily, allowing an alternative transfer method to lifting up the footplate. The Monarch Ezi-Fold Auto has style as well as plenty of substance and practicality.”

iGo Lite powerchair from Pride Mobility

“Spring time is just around the corner and our customers are starting to think about how they are going to get out and about independently. We are finding more and more customers are looking at lightweight folding powerchairs these days. The perfect solution is the iGo Lite Carbon Fibre, Ultra Lightweight Folding Powerchair.

“At 19.8kg, it is ideal for lifting in and out a car boot. Its simple one-touch folding system makes it ideal for folding quickly and storing away. It has a lithium battery which is easy to remove for charging. It comes with a built-in USB charger allowing you to travel and stay connected with the world around you. It comes with a large secure underseat storage compartment and the control position is adjustable to make it comfortable for the end user.

“The iGo Lite comes in a stylish black Carbon Fibre and you can take it overseas with you as the batteries are flight safe.

“This really is a great powerchair from Pride Mobility and our customers love it. It is the perfect solution for customers who are looking for an occasional use chair. We love the iGo Lite at Thistle Help and I am sure our customers will continue to love it also.”

Laura Hays Director of Thistle Help Limited

www.thistlehelp.co.uk

www.lifestyleandmobility.co.uk

M Corpus VS power wheelchair from Permobil

“At Nexus Rehab and Lifestyle & Mobility we are one of the first UK elite dealers to offer the new M Corpus VS power wheelchair from Permobil. The M Corpus VS brings a new dimension to Permobil’s power standing, now with the benefits of the immense manoeuvrability of a mid-wheelbase drive.

“It has been designed with the user in mind and allows easy adjustment of the standing sequence and positioning of individual needs. The DualLink suspension, unique to M Corpus VS provides stability when in the standing position whilst still providing comfort and traction when driving the wheelchair.

“The M Corpus VS incorporates the new Power Platform and QuickConfig, an innovative app designed for service technicians and clinicians that offers a simpler way to configure parameters and an intuitive interface to set up user’s preferred driving, seating characteristics and standing sequences.

“QuickConfig allows us to easily customise client’s joystick buttons to meet individual’s unique needs. Power Platform is Permobil’s latest software and electronic control system. It features new, modern display graphics and a reduction in hardware components to help make programming and service simplified.”

Dash E-Fold powerchair by RHealthcare

“The Dash E-Fold is a sleek powerchair constructed with a lightweight frame. It weighs just 25.5kg, inclusive of a 10ah lithium battery.

“With a user weight limit of 125kg, the Dash E-Fold boasts an impressive range of up to nine miles, making it ideal for everyday errands and outings. For extended journeys, an optional battery is available, providing a range of 18 miles.

“Featuring an electric folding frame operated by a remote key with quick-release and power-folding actuator, the chair folds easy with no effort. When folded, it can stand upright or lie flat, optimizing storage options. Additionally, an optional transport bag is available for easy storage of the powerchair.

“Designed with user comfort in mind, it includes a one-piece footplate and a joystick that can be positioned on the left or right, along with a convenient cup holder. Furthermore, an under-seat storage bag adds practicality to the design.

“The support from RHealthcare has been amazing and makes selling the products easier knowing you have the back-up from the supplier.”

Alastair Gibbs Managing Director of TPG DisableAids

Dashi MG powerchair from RHealthcare

“At TPG DisableAids, like many mobility distributors, we have choices from several manufacturers to cover a broad range of customer requirements.

“There will be some that require a very specific specification after assessment by a clinical specialist, but there will also be some clients that present with no significant clinical needs, just a requirement to be more mobile. These clients may have breathing or heart problems rather than physical or skeletal issues. For these simple specification chairs we really like the Dashi MG from RHealthcare.

“It is extremely lightweight for a powered wheelchair at just 17kg all in. But can still carry a client up to 120kg. Although one must be realistic with what to expect from such a lightweight chair, it is so easy to transport in a car that those compromises are soon forgotten.

“With a claimed nine-mile range it is more than enough for those shopping trips to the mall, the advantage being that there will still be room in the car for shopping alongside this compact, super lightweight powered wheelchair.

“Obviously for those demanding greater performance or a higher weight capacity, there are other chairs in the range.”

Darren Macey Business Development Manager at Lifestyle & Mobility

Karen Sheppard Director of People First Mobility peoplefirstmobility.co.uk

At the touch of a switch, the Jazzy Air® 2 elevates 12 inches in just 11 seconds. With a sleek, modern look, this powerchair safely drives at speeds up to 4 mph while elevated, allowing users to enjoy face-to-face social engagement.

pride-mobility.co.uk/powerchairs/jazzy-air-2

Seat

The Highbridge Care, multidimensional adjustment and pressure care.

An Adaptable & Low Cost Riser Recliner Alternative.

Suitable

Standard Features

Back Height Adjustability

Seat Height Adjustability

Seat Depth Adjustability

Optional Extras Stylish

Powered up for 2024

With a new mobility range coming out and plenty of exciting product updates, mobility manufacturer and distributor Scooterpac has plenty to share with visitors to this month’s Naidex event in Birmingham…

Suffolk-based Scooterpac is looking forward to showcasing and demonstrating its products with visitors to this month’s Naidex. Known for its popular Cabin Car, the manufacturer diversified its product range with a lightweight wheelchair range last year, and this year the manufacturer is launching three new mobility scooters. Scott Lawrence, Sales Director at Scooterpac, describes more about the new products and updates with THIIS…

CAN YOU TELL US ABOUT NEW PRODUCTS WE CAN EXPECT FROM SCOOTERPAC THIS YEAR?

“I am incredibly excited to introduce Scooterpac’s latest range of mobility scooters – the Savvy range. Featuring three mobility scooters, this range has been designed with affordability and

practicality in mind. The range is made up of three new models – the Savvy 4, the Savvy 8 and the Savvy 8 Plus.

“The Savvy 4 is a 4mph scooter featuring a 21-mile range, 500W motor, weight capacity of 25 stone and a padded folding and swivelling seat with adjustable armrests.

“The Savvy 8 is a Class III scooter offering a 28-mile range, 600W motor, weight capacity of 28 stone and comfortable captain seat. Designed for everyday power users, the Savvy 8 Plus has been supercharged, travelling up to 34 miles on a 750W motor and offers a weight capacity of 31.5 stone.

“All models will experience all-round smooth suspension for extremely comfortable ride, with pneumatic tyres, a compact fold flat front basket, USB charge port and MP3 player with integrated Bluetooth®. The range also utilises powerful and reliable PG S-Drive controllers.

“The Savvy range is now available to pre-order with deliveries from late April. The complete Savvy range will be

on display at the Scooterpac stand at Naidex, stand C130.

“The premium and high-performance Ignite range, including the Grande and compact Mini, continues to go from strength-to-strength and has seen rapid growth at the beginning of 2024.

“With even more new product announcements waiting in the wings, we are on a journey to have a complete product range that is suitable for all budgets and needs, whilst maintaining quality and high performance.”

“We are on a journey to have a complete product range that is suitable for all budgets and needs”

WHAT KIND OF RESPONSE HAVE YOU HAD TO THE NEW CUSTOMER PORTAL?

“The brand-new Dealer Portal went live in early February, and the response has been incredibly positive.

“Customers can now browse our full range of products and parts catalogue, filtering by categories or searching by keyword. Orders can be placed online with payments made upfront or if they have an open credit account, dealers can use their credit facility.

“Building on our expert phone support, troubleshooting videos and technical guides are available to your engineers to help them solve issues as effectively as possible. Bringing the experience in line with the new website, dealers can now visually build their customer’s dream Cabin Car, generate quotations and even place the order online.

“The user-friendly yet comprehensive dashboard also enables dealers to

download marketing materials, submit warranty claims and request product demonstrations and so much more!

“As more customers register, we are closely monitoring the user experience and feedback. I believe that providing Scooterpac product users with the very best experience is paramount.

“Within the last few weeks we have already released more troubleshooting videos and technical guides to assist dealers in servicing and maintaining their customer’s scooters.

“Our redesigned website and Dealer Portal are both part of our wider digital investment plan to modernise and streamline our operations.

“I am keen to stress that even with the ability to find answers and order products and parts online 24/7, our Sales Support offer remains the same. In fact, to improve the quality of our customer service, throughout 2024 we are increasing the investment in this team. If you have yet to register and explore the Portal, please contact

“The brand-new Dealer Portal went live in early February and the response has been incredibly positive”

your Account Manager or visit www.scooterpac.com/dealer-portalregistration.”

SCOOTERPAC LAUNCHED

NEW FEATHERWEIGHT WHEELCHAIRS LAST YEAR.

WHAT HAS THE RESPONSE BEEN TO THESE?

“Being a super lightweight magnesium product, the release of our Feather wheelchairs, the Propel and Transit, has been exceptionally well received by dealers across the country.

“Partnered with its contemporary and sleek design, with the contrast of an orange trim against the black frame, dealers have told us how well the range stands out in their showrooms.

“Our fast dispatch and next-day delivery service has proved popular with partners who are looking for a simple, no-hassle approach to their wheelchair buying.

“After feedback from customers and supply chain improvements, we have been able to increase the range’s affordability and reduce our trade prices. Later this year, there are several product improvements waiting in the wings, so watch this space!”

The Savvy range of mobility scooters has been designed with affordability and practicality in mind

HAVE THERE BEEN ANY UPDATES TO SCOOTERPAC’S POPULAR CABIN CAR?

“The Cabin Car continues to be the unrivalled choice for customers considering enclosed mobility scooters. Despite its growing popularity, our production and technical teams are championing continual improvements.

“The Cabin Car now features an improved maintenance and wiring design meaning they are now even easier to service. These upgrades have assisted the team to integrate a new Alarm System, previously an optional extra, as a standard feature on every new Cabin Car.”

WHAT EVENTS IS SCOOTERPAC LOOKING FORWARD TO SHOWCASING AT THIS YEAR?

“With so much waiting to be unveiled, we are excited to be attending Naidex. The event is perfect for showcasing and demonstrating products, and I am confident dealers will leave our stand feeling buzzed about our 2024 offering.

“Most importantly, it offers our partners the opportunity to talk the Scooterpac team about solutions for their business, be it specific marketing support or arranging on-site product and technical training.

“We continue to ramp up our inthe-field activity to help strengthen Scooterpac’s accessibility and visibility in the marketplace. We are so much than a manufacturer and supplier – we are a business partner. To help understand any local obstacles and challenges, it is crucial our Sales team continues to physically visit showrooms.

“Scooterpac is committed to maintaining its face-to-face dealer visits throughout 2024 and looking at ways in which it can increase its support to dealers, based on their individual requirements.

“The sales and customer service teams will both be growing throughout 2024 to make sure doing business with Scooterpac is easier than ever.”

IS SCOOTERPAC LOOKING TO EXPAND ITS DEALER NETWORK?

“Maintaining a nationwide network of reliable and trustworthy mobility dealers is the cornerstone of our business model. The exposure and support retailers offer

“We are excited to be attending Naidex. I am confident dealers will leave our stand feeling buzzed about our 2024 offering”

help achieve Scooterpac’s mission – to transform the way people move.

“With plans already well underway to support our significant growth in 2024, we guarantee excitement! As the market continues to evolve, we look forward to hearing from customerfocused businesses who are ready to partner with a progressive supplier.

“To discover more about these opportunities and everything Scooterpac can offer your business please me – call 0330 124 1733 or email scott.lawrence@scooterpac.com.”

www.scooterpac.com

Feather wheelchairs, the Propel and Transit, were launched in 2023

The popular Cabin Car has been updated

Going the extra mile

Better

Mobility recently celebrated its 20-year anniversary. Elizabeth Wynn, Sales

Manager

at Better Mobility,

tells THIIS why the retailer is still going strong after all these years…

Based in Chesham, Buckinghamshire, Better Mobility was established by Lee and Jeanette Warner in 2003 after a few years of being on the other side of things and trying to source mobility equipment for their son.

The couple wanted to open a business which would meet what they felt was missing – customer service which goes the extra mile.

Better Mobility provides an extensive range of mobility aids but specialises in advanced power chairs and active wheelchairs. Customers can try products out for themselves in the

retailer’s assessment centre, which is currently being refurbished. It will be expanded in size and re-fitted, enabling more customers to come and visit and have more space for product testing.

Now celebrating its 20-year anniversary, Elizabeth Wynn, Sales Manager at Better Mobility, says that they key to the business’s longevity

is its excellent customer service, particularly over the last few years with the COVID-19 pandemic.

Elizabeth sates: “We have been in business so long because of our mentality and the way we approach things. We as a business are a ‘yes’ company. It is not often, if at all, that we say otherwise!

“We understand the frustrations customers face with answers of ‘no’ or ‘that’s not possible”

Wheelchairs on display in the assessment centre

Rebecca Marsh, Head of Technical and Services, with Paralympic sailor Alexandra Rickham

2

2

UK/EU

“We are out-of-the-box thinkers and always strive to go the extra mile. We understand the frustrations customers face with answers of ‘no’ or ‘that’s not possible’ and we try to overcome these barriers through years of experience and expertise.

“Not only to provide our customers the chair or equipment they need but also listen to their wants, to make it their chair, whether that be personalised spoke guards, colouring, one-off adaptations, or anything else requested!”

20-YEAR MILESTONE

Better Mobility celebrated its 20-year anniversary with a gathering of staff and suppliers at its assessment centre.

“We consider ourselves not just a team, but a family”

Says Elizabeth: “After the directors arranged a meal for all of our staff to commemorate the occasion where we had a toast to all of our staff for how grateful we are to them for their continuous hard work.”

Elizabeth has been working at Better Mobility for almost 10 years. Her role is to oversee the sales at Better Mobility, ensuring that staff have the means and solutions to provide high levels of customer service.

She continues: “I was originally introduced to the difficulties that are faced by people with disabilities when my brother was born with cerebral palsy. This is what inspired me to get involved in mobility to see what I could do to be a part of helping people overcome the challenges they faced with equipment.”

The Better Mobility team also consists of office staff, engineers, seating specialists and various departments such as HR which help keep everything running smoothly on a daily basis. “We consider ourselves not just a team, but a family,” says Elizabeth Its customer demographic stretches across the south of England, although the Better Mobility team is also happy to help with queries over the phone.

Says Elizabeth: “Unless a customer insists, we do tend to avoid sales further away, as we then may not be able to offer the same after service level we pride ourselves in - we like to

see to clients as promptly as possible and increasing this radius would likely mean a delay to that client’s after sales service, so we would usually recommend a more local dealer or a supplier to help with the next point of contact!”

SPREADING THE WORD

The business prides itself in needing little to no marketing as customers often get referred through word of mouth, when other customers share their experience.

Says Elizabeth: “Our website is very important to our staff and customers as an information source, however we do not see it as highly important for e-commerce as the majority of our products require a specialist.”

Repairs and servicing of its wheelchairs are carried out by Better Mobility’s five trained technicians, some of whom are based at its premises and some out on the road to suit the needs

of the client.

The retailer stocks a range of different products to increase the number of choices for clientele, and Elizabeth states that they enjoy working with all of their suppliers.

Every individual’s requirements are different but Elizabeth states that Permobil’s Tilite TR impresses, even if it isn’t a new product. “It is a strong, made-to-measure dual tube titanium framed wheelchair that is also lightweight.”

As with many businesses at the moment, the retailer struggles with delays and keeping costs down as its own costs have risen considerably with customs, shipping and postage, Elizabeth explains, but the future for the business is positive. “Better Mobility plans to continue growing both its showroom and staff, while striving to keep concentrating on offering a great customer service.”

www.bettermobility.co.uk

Staff celebrate Better Mobility’s 20-year anniversary

Are they safe to drive a powered wheelchair?

People have been denied a powered wheelchair because it has been considered they might not be safe to use one. But whose safety has been the prime consideration? The driver - or the people and the environment around the chair? In this article we look at means to provide people with the skills deemed necessary for safe use of a powered wheelchair so that everyone and their surroundings are better protected, and the occupant can happily lead a more independent life.

At a conference in September 2023 in Leiria in Portugal, an OT, João Aires, with his colleague Ádner Silva, presented a case study of Bernardo, an intelligent young man with cerebral palsy, who was living a life of being pushed around in a wheelchair (Figure 1).

He and his parents wished that he be issued with a powered wheelchair so that he could start living an independent and freer lifestyle. He went along for an assessment at a local centre and

Snug Canopy

• Universal fitting

• Lightweight and easy to install

• Retractable hood

Figure 1. Bernardo living a dependent lifestyle in an attendant-propelled chair

was placed in an electric wheelchair and asked to drive it along a corridor. But when he came to a corner he was unable to get round it successfully at the first attempt, and on that basis alone the prescription was denied!

How often have we heard this story around the world? The good news is that, with perseverance, Bernardo now has his powered mobility and is driving it skilfully (Figure 2). The disappointment of the original refusal could have been avoided if Bernardo had been given the chance to have developed the required driving skills before the assessment.

LEARNING TO DRIVE

As we learn spatial awareness from early childhood we start crawling backwards before forwards. We totter and fall into things as we learn to walk. However, for those who have restricted mobility in early life, the only way they could develop spatial awareness would be by using a powered wheelchair. And often these individuals too will start by driving backwards. A powered wheelchair can also be the only means by which they have a chance to learn to play – and also be mischievous and express themselves fully.

So, how can we learn to drive a wheelchair safely? Airline pilots are not expected to get behind the controls of

a plane and fly passengers around until they have learned to fly that type of plane. The way they learn is through a flight simulator. The good news is that wheelchair ‘flight simulators’ (i.e. driving simulators) are also available these days for aspiring powered wheelchair users.

ALTERNATIVE CONTROLS

Powered wheelchairs are controlled as standard by a joystick, and this can be positioned not only for hand use, but also for chin or foot use. However, there are some people with some neurological disorders who do not have the fine motor control to be able to control a joystick, but switch arrays behind the head or set

in trays, for example, can provide an alternative means to drive the chair, e.g. one switch for straight, another for left, and a third for right. The use of ‘proximity’ switches allows speed control: the nearer the switch, the faster the travel. Adding in modern computer technology means that the signals from each of the switches can be processed to achieve smooth and instinctive fine changes of direction when driving a chair. The Stealth i-Drive® system1 is an example that achieves this by a computer capable of processing tens of thousands of signals a second.

COMPUTER GAMING

We now have the means to drive a chair, whatever the impairment, for example by small movements of the head, or a finger.

The next challenge is what can be used to learn how to use these control systems accurately. One fun means is the i-Drive® Loonz™ game2 (Figure 3). This is a computer game downloadable from the App Store for use on an iPad or iPhone. It can be played using a joystick or alternative switches, and fine tunes the user’s motor skills while the user is having fun picking up ‘rewards’ while moving from level to level.

Figure 2. Bernardo living an independent lifestyle in a powered wheelchair

Figure 3. The i-Drive® Loonz™ game

VIRTUAL REALITY (VR) DRIVING SIMULATOR3

The next stage of progression is moving from the two-dimensional world of gaming to the three-dimensional world of real life. This is where the i-Drive® VR Driving Simulator package comes in (Figure 4). This links controls connected to an i-Drive® Assessment Interface to a VR headset (Figure 5).

The programme offers three levels of skill and real-life simulation.

The first level takes place in a large virtual gymnasium with few distractions and obstacles (Figure 6). This level allows the driver to accommodate to the VR experience and begin simple powered wheelchair movements. The driver can progress to tasks with cones, driving between lines, and turning.

which are commonly transferred to from a wheelchair. This final level presents more challenging tasks and distractions, as well as changes in speed, lighting, spatial perception, distance, and sound.

THE FUTURE IS HERE

The second level takes place outdoors where the driver can explore safely the environment of a quiet wooded trail (Figure 7). This level provides a sense of movement over varied terrain.

The third level provides a more closed area experience, simulating the challenges found in a home (Figure 8). The driver navigates through rooms, hallways, and between furniture. The driver can also practise positioning a power wheelchair close to objects

Powered mobility provides the means for mobility-impaired individuals to have a better quality of life. Modern alternatives for controlling a wheelchair mean that even those with the most severe impairment have a means to drive a chair (and use the same switches to control their environment), and current powerful computing means that the driving can be both intuitive and smooth.

Cutting-edge computing also means that the tools are now available to train users through games and simulators so that the user is ‘good to fly’ as soon as they have delivery of their powerchair. These advancements should make the safe provision of powered wheelchairs possible for a wider variety of users enabling them to experience greater freedoms and more rewarding lives.

REFERENCES

‘Let’s Get it Clear’ by Dr Barend ter Haar

One in a series of regular resumés of aspects in the world of posture and mobility where there are common misconceptions, and myths to be addressed, to help promote better practice.

Further items can be found at www.beshealthcare.net.

If you are interested in receiving further information on the topic, please contact barend@beshealthcare.net

Dr ter Haar has been involved in seating and mobility for over 30 years, including lecturing internationally, and developing international seating standards.

1. Alternate controls and i-Drive®: https://idrive.stealthproducts.com/

2. i-Drive® Loonz™ game: https://idriveloonz.stealthproducts.com/

3. Virtual Reality Driving Simulator: https://stealthproducts.com/pdfs/2020/bro_i-Drive--VR.pdf

4. Further information: BES Healthcare Ltd – info@beshealthcare.net

Figure 4. The i-Drive® VR Driving Simulator

Figure 5. The i-Drive® VR Driving Simulator in use with a Virtual Reality headset

Figure 6. Level 1 view in the i-Drive® VR Driving Simulator

Figure 7. Level 2 view in the i-Drive® VR Driving Simulator

Figure 8. Level 3 view in the i-Drive® VR Driving Simulator

HESTIA

Trusted Assessors: The ‘best practice approach’ for mobility retailers

A new training-based programme enables customerfacing staff to learn the skills involved in assessing for suitable home adaptations equipment.

Trusted Assessing and Care Training (TACT) recently announced that it had partnered with the British Healthcare Trades Association (BHTA) to launch a brand-new course designed for retailers of independent living equipment.

The Trusted Assessors: Assessing in the Retail Environment course is designed to accredit retailers.

The new training-based programme enables customer-facing staff to learn the skills involved in assessing for suitable home adaptations equipment. The course was developed by TACT in consultation with BHTA and its members, and it is accredited by OCN London.

BHTA represents over 400 organisations in the UK that are involved in the manufacturing, distributing, and retailing of healthcare and assistive technology products. It operates a Code of Practice to ensure high-quality service levels for the sector.

Retailers of equipment for independent living are experts in the product solutions they stock, states TACT, and this enables them to check suitability and tailor products to individual people’s needs. Many retailers are relied on in their local

areas to visit people at home and demonstrate equipment to help people to live independently.

OT MODELS OF PRACTICE

The Trusted Assessor model is based in occupational therapy models of practice, according to TACT, and learning this approach enables an assessor to evaluate the person and their environment in a systematic way to identify the best solution.

Assessors are taught when to refer a case to an OT (occupational therapist), and this ensures best use of staff and resources whilst speeding up access to much-needed equipment.

Trusted Assessor training at level three, for example, is designed to enable staff to conduct assessments with clients, measure for and prescribe minor equipment and adaptations for the home using clinical reasoning and best practice and to be able to reflect and adapt future practice.

Learners are taught how impairment of function impacts on general wellbeing and the ability to perform a task, they take account of risk when selecting suitable equipment and understand the impact of the built environment. Assessors are trained to

think about the impact on other family members and consider a range of possible equipment solutions. As far as measuring and fitting the equipment, they are taught how to know when fitting is correct.

Clare Barber, Director of TACT and an OT specialising in this field, commented:

“It’s a splendid example of how staff already visiting older and disabled

people at home can be taught to carry out simple assessments for home adaptations with a best practice approach based on the Comptency Framework.

“Expanding the range of assessors working in the UK by harnessing the skills of this specialist retail sector is an innovative way of speeding up access to much-needed equipment.”

David Stockdale, Chief Executive at BHTA, added: “This programme underlines BHTA’s commitment to quality and raising standards in the sector.

“The Trusted Assessor model is known and in widespread practice

“It has given us some real credibility”

Becoming a Trusted Assessor means that a retailer steps above the usual run of the mill and becomes a proper ‘solutions provider’ says Alastair Gibbs, Director of Hereford-based TPG DisableAids

“For TPG DisableAids the Trusted Assessor scheme has been a real boost. We have various staff trained from Level 2 to Level 4 and it has given us some real credibility with a number of housing associations and local authorities.

‘Those that were looking for a differentiator and an indicator of commitment to quality, found it in our association to BHTA and Trusted Assessor.

“There is no doubt that our industry of care and consideration whilst dealing with a very vulnerable client base, is at risk of being soiled by the few that see it as ‘easy pickings’.

“There are those that will target sales people with turnover and profit above assessment and suitable solutions. The real problem is that there is very little barrier to entry to the private market and little support for those that are targeted.

“The responsible retailer will, however, be looking to take a far more ethical and long term view on their place within this marketplace.

“A sure fire way to do that is to

ensure that the customer facing staff within your company are suitably well trained. Not just in the features and benefits of the products you offer, but in proper assessment of the client and the environment in which the intended product is to be used.

“The product training should be a given. How can anyone be persuaded to buy something if the seller does not understand it themselves?

“The wider assessment of any given situation can be greatly assisted with appropriate training as a ‘Trusted Assessor’.

“This ‘Trusted Assessor’ training is delivered by healthcare professionals such as occupational therapists, who themselves have been fully trained over many years of theoretical and practical training, to deliver a reasonable level of assessment within a far shorter period.

“The candidate will have objective outcomes to include understanding the basics of person centred assessment.

“They will be able to describe the ethical sale of goods. They will have knowledge of the health and social care sector, and which services are available. They will be able to understand the impact of long term conditions on a person’s health. They will be able to understand the movements and basic ergonomics of the person, and they will be able to understand any communication factors

in health, social care, and housing services across the UK. This initiative enables retailers to be aligned with a best practice approach in assessing for equipment that in turn means they can be integrated into local pathways.

“Older and disabled people can expect to gain faster access to important solutions for their independence and be confident in the impartial advice provided.”

Retailers wishing to find out more about the course can email TACT on info@trustedassessing.com or visit trustedassessing.com and completing an enquiry.

that are relevant in the assessment. The whole course is then accredited by the OCN London.

“In practical terms this means a retailer steps above the usual run of the mill and becomes a proper ‘solutions provider’ rather than just a retailer.

“In many cases this qualification, coupled with practical experience, becomes an additional service that can be retailed in its own right.

“Proper documented pre- and postassessments can create tremendous added value and enhance the user experience of their entry into the world of assistive technology. This transition from being fully fit and healthy, to being in need of assistance can be an anxious time for many. The individuals mental wellbeing can be affected as well as their physical condition.

“Being a Trusted Assessor also goes a long way to creating job satisfaction for your team. Coupled with BHTA membership you will be telling the buying world that you are prepared to do things properly, ethically and with a real understanding of getting the best possible outcome for your clients.”

Staff at TPG DisableAids are trained from Level 2 to Level 4

Hold the smoothest ride at your fingertips! Designed using Quantum’s impressive SRS suspension system for exceptional performance and comfort. This sleek new design is further with power. R-Trak is the perfect

• Sleek new aesthetic

• 14 colour options as standard

• Impressive SRS suspension system providing comfort and stability

quantumrehab.co.uk/powerchairs/r-trak/ enhanced by its clean aesthetic detailing and combines elegance solution for people with active lifestyles.

• LED fender lights package

Boasting a sleek design, the R-Trak offers the user a smooth ride regardless of terrain with its SRS suspension system.

Users are able to achieve greater stability and increased traction on uneven surfaces all while reducing impacts from environmental inconsistencies.

Users of R-Trak are able to utilise additional benefits, with up to 10 inches of powered seat elevation, without compromising a top speed of 3.5mph when in this state and 50 degrees of tilt.

quantumrehab.co.uk

Crafted from cutting-edge carbon fibre, the Photon blends strength with lightweight manoeuvrability for a seamless ride.

Offering smooth precision and “unparalleled” control, the user can customise the digital joystick, which is adaptable to either side for effortless navigation and comfort.

With the pull of a lever, the Photon transforms into a compact package, fitting snugly into any car boot or storage space.

motionhealthcare.co.uk

Rascal Rueba powerchair from Rascal

The Rascal Rueba 4mph Rear-Wheel Drive powerchair is suitable for indoor and outdoor use. It comes with 55Ah batteries as standard and features a flexible seating system and a removable 18” seat cushion.

Stylish and durable, this powerchair is available in silver blue with a range up to 20.8 miles.

The capacity to adjust the seat tilt, backrest angle and the horizontal strap tension for comfort helps the user to achieve an ideal seating position. The back angle is adjustable from 0- 20o in 5o increments, with manual adjustment seat tilt from 2- 18o.

Offering many optional extras, including elevating leg rests, attendant control backrest and lighting kit, this narrow and streamlined design fits easily through doorways offering full independence.

electricmobility.co.uk

Rollz Motion electric wheelchair by Rollz Mobility

The Rollz Motion Electric is a threein-one rollator, transport chair and electric wheelchair.

This design emphasises the advantage of a durable and practical solution for multiple mobility needs, from requiring some support to full-time use of a wheelchair. It can reach up to 3.7mph and has a nine mile driving range. Easily foldable for compact transportation, it includes an automated pushing power feature that provides electric push support to ease pushing uphill on ramps, slopes, and hills.

www.rollzmobility.co.uk

MOBILITY EQUIPMENT ENGINEER TRAINING

OUR TRAINING CENTRE PROVIDES OUTSTANDING COURSES, LED BY 1ST CLASS PROFESSIONALS IN A WIDE RANGE OF MOBILITY EQUIPMENT.

FOR MORE INFORMATION, PLEASE CONTACT ONE OF OUR FRIENDLY STAFF OR VISIT OUR WEBSITE WWW.MOBILITYEQUIPMENTTRAINING.CO.UK

Jazzy Air 2 powerchair by Pride Mobility

At the touch of a switch, the Jazzy Air two seat elevates 300mm in 11 seconds.

With a sleek, modern look, this power chair safely drives at speeds up to 4mph while elevated, allowing users to enjoy face-to-face social engagement.

With Mid-Wheel 6 Drive and ActiveTrac suspension, the Jazzy Air 2 offers enhanced performance and stability both indoors and out.

pride-mobility.co.uk

Dashi Lite powerchair by Dash Rehab

The Dashi Lite from Dash Rehab is a stylish easy-to-fold powerchair at an economy price and a range of features.

Operating with a 12amp lithium battery the chair has a front light with USB port built into the controller. The chair is ideal for the outdoor environment.

The Dashi Lite travels up to 11 miles on a charge and has a top speed of 4mph. The overall lifting weight is 21kg and 100kg user weight.

dashrehab.co.uk

Unit 1, 147 Elliott Road, Plymouth PL4 0QS

0800 285 1956

mobilityequipmenttrainingcourses@yahoo.co.uk

AutoFold powerchair from Drive DeVilbiss Healthcare

The AutoFold Powerchair features a remote control function that enables the chair to be easily folded or unfolded into a compact size in seconds at the touch of a button.

Its shock-absorbing front suspension offers extra comfort, while the remote control fob operation is backed up with a switch on the rear of the powerchair.

Coming in a black aluminium alloy frame, the chair weighs 28kg (excluding batteries). It has a height-adjustable padded backrest, an angle-adjustable and flip-up armrest and a maximum range of 7mph.

The lightweight lithium battery pack offers on or off board charging. The chair comes with an underseat bag, backrest pouch and removable seat cushion. Its maximum user weight is 150kg.

drivedevilbiss.co.uk

Sango Advanced powerchair by DIETZ Mobility UK

The Sango Advanced offers a combination of great traction and comfort for outdoor use with a compact chassis size for tighter manoeuvres when being used in indoor environments.

Being available in either mid-wheel drive, rear-wheel drive or front-wheel drive the best chassis option can be selected depending on how and where it will be used.

The rubber suspension system offers an almost silent drive and comfort because it absorbs vibrations from general surfaces as well as larger bumps from rougher outdoor obstacles. An additional pivot point also offers extra stability on cambers and when cornering.

Fitted as standard with R-net controller and four-pole high torque motors the Sango Advanced offers a range of motor speed options.

www.dietz-mobility.co.uk

Blazer 2 powerchair

by Karma Mobility

The Blazer 2 is a compact indoor/outdoor powerchair, which is ideal for use in confined spaces and outdoors. The widest part of the of the base is 58cm wide. Standard features include 6mph motors, LED lights, rear suspension, manual recline and wide front castors.

It is available with two seating options, a sling seat, or a captain seat. The Sling seat is available in 17”, 19” and 20” seat widths and is depth adjustable. The Captain seat is available in 18” or 20” seat widths.

The sling seat is crash tested and can be used in a motor vehicle; it also has the option of powered tilt-in-space for additional comfort.

www.karma mobility.co.uk

Whill F powerchair from TGA Mobility

The foldable Whill F comes with comfortable controls, which are available for the left or right side, with a directional joystick for effortless steering.

The user can keep their belongings safe with its handy underseat storage basket. Use the simple smartphone app to drive remotely the user can check all the information they need, such as battery power and speed settings.

Weighing 26kg, Whill F is a lightweight powerchair which folds in one simple movement. Easily transported it can be folded and stored when not in use. The user can download the simple smartphone app, which allows them to check their charge level, lock and unlock, manage settings and drive Whill F from their phone.

www.tgamobility.co.uk

Kameleon powerchair by Karma Mobility

The Kameleon is a paediatric powerchair designed for children from approximately three to 12 years old.

The crash tested detachable seating is width and depth adjustable, growing from 10” to 12” in size one and from 14” to 16” in the size two seat. The backrest is height as well as width adjustable.

This flexibility makes the Kameleon a great long-term investment for children, as the seats can be easily changed when they are outgrown. Power options include tilt, recline, lift and powered centre mount footboard.

The chassis is powered by powerful four pole motors capable of up to 8mph and can be fitted with batteries up to 80Ah.

www.karmamobility.co.uk

Titan powerchair from Drive DeVilbiss

Healthcare

The Titan powerchair features a front-wheel-drive system for optimum manoeuvrability, making it great for outdoor and indoor use. User comfort is boosted with a height-adjustable reclining seat, removable/adjustable padded armrests, and a height-adjustable headrest. The folding backrest assists with easy storage and transportation.

Its de-clutch operation enables the user to safely freewheel the chair where and when required. It also an adjustable length controller mount and swivel seat to help with easy transfers on and off the chair. The chair’s maximum range is 19 miles, and its maximum user weight is 136kg. Height-adjustable, flip-up footplates can be adjusted to suit the user’s leg length and assist with easy transfers.

drivedevilbiss.co.uk

Rascal Rio powerchair by Electric Mobility

The Rascal Rio 4mph powerchair is compact for indoors and outdoors. Modern, stylish and 23” wide, it easily dismantles into three parts making it perfect for transportation and storage while charging.

Rio’s PG nVR2 controller and longer seat backrest to provide higher levels of comfort for those customers who rely on an everyday powerchair.

Additional features include a range of up to 10 miles and maximum carrying capacity of up to 18 stone.

electricmobility.co.uk

Sango XXL powerchair by DIETZ Mobility UK

The Sango XXL offers a specially designed chassis with heavy-duty features as standard and reinforced wheels for those needing a robust and reliable powered wheelchair capable of handling larger sizes and user weights of up to 250kg.

It is available in front-wheel drive, offering excellent manoeuvrability.

The heavy-duty rubber suspension system offers an almost silent drive and comfort because it absorbs vibrations from general surfaces as well as larger bumps. An additional pivot point offers extra stability on cambers or when cornering.

Fitted as standard with R-net controller, heavy-duty four-pole high torque motors and a 120Ah power module the Sango XXL offers high levels of manoeuvrability. 78Ah batteries are fitted as standard.

www.dietz-mobility.co.uk

Ezi-Fold Auto electric wheelchair by Monarch Mobility

The Ezi-Fold Auto lightweight electric wheelchair has a strong aluminium and magnesium alloy frame and a thickened breathable cushion. It folds automatically by a touch of a button.

With a maximum capacity of 21 stone the wheelchair comes with a remote attendant control as standard. With suspension in the front and suspension under the seat this chair provides a very comfortable ride.

The Ezi-Fold Auto is powered by two 250w brushless motors. It is capable of a top speed of 4mph and has a range of up to 15 miles. In addition the two motors can work independently, allowing the user to turn on the spot.

monarchmobility.com

Power Chair by eFOLDi

The eFOLDi Power Chair is a lightweight, compact folding powered wheelchair weighing 15kg, excluding batteries.

Following the launch of several new enhancements, the newly upgraded Power Chair delivers enhanced levels of control and greater ease of use.

It folds and unfolds in a matter of seconds, and fits easily into most car boots.

Costing less than one pence per mile to use, the chair features energy-efficient, lithium battery technology and a lightweight aluminium-alloy chassis that makes it extremely portable, whether travelling by plane, train, car or cruise-line.

It incorporates oversized wheels to aid stability when negotiating challenging urban terrain and comes fitted with both joystick controller and attendant controls for maximum flexibility.

www.efoldi.com

Edge 3 Stretto powerchair by Quantum Rehab

The Edge 3 Stretto is one of the narrowest, most manoeuvrable power chairs available, according to Quantum Rehab, and ideal for navigating tight corners and small spaces.

With an overall width of 520mm with 12.5” drive wheels, the Stretto is ideal for children, teenagers and small adults to use in the home.

The chair comes standard with a USB charger port and front and rear LED fender lights, so users can see and be seen. It is available with 12.5” or 14” drive wheels and optional 305mm of iLevel power-adjustable seat height. Available with two 62ah batteries

quantumrehab.co.uk

AirFold powerchair from Drive DeVilbiss Healthcare

Designed to be easy to transport, the AirFold is compact and lightweight, featuring an integral grab handle to aid carrying and lifting into a car boot. This black-flecked carbon fibre chair comes with a protective two-handled storage bag as standard that can be easily pulled along in trolley style.

Super lightweight at only 17.6kg with batteries (15.85kg without) it has a slimline and compact design. It folds and unfolds effortlessly in a fast and simple action. Additional features include a USB port for charging small devices, underseat storage, an aerated backrest, flip-up armrests and removable lightweight lithium batteries. It offers a maximum range of 9mph and a maximum user weight of 115kg.

drivedevilbiss.co.uk

Whill C2 powerchair from TGA Mobility

From intuitive controls for agile movement to the electromagnetic brakes for safety, the WHILL C2 delivers reliability to the end-user.

It operates intuitively from an ergonomic joystick control resting in the palm of the user’s hand. It can also be driven remotely, brought over when the user needs it and stored out of the way when they don’t, using a simple smartphone app.

It is possible to turn on the spot using the omni wheels, which can operate a tight turning circle. The suspension provides the ability to tackle gravel, grass or uneven surfaces with comfort and control. It disassembles easily into four lightweight pieces that can fit into a standard car boot.

www.tgamobility.co.uk

Morgan M powerchair

by Karma Mobility

The Morgan M is a mid-wheel drive powerchair that is available with two crash tested seating systems: Sling and Versus. Its Sling seat is available in seat widths of 17” or 19”, which are depth adjustable and has the options of powered tilt and recline.

The Versus seat is a highly adjustable seating system available in a wide variety seat width and depths, with power options including, tilt, recline, lift and powered elevating leg rests.

Equipped with a suspension system that evenly distributes and absorbs shocks for outdoor use the chair can reach up to speeds of 8mph and can be fitted with up to 80Ah batteries for increased range.

www.karmamobility.co.uk

Erivo powerchair by Alber

Erivo from Alber is a stylish, compact powerchair that offers a smooth drive due to its sturdy build quality and superb control and handling thanks to LiNX technology.

With a comfortable padded seat and in-built suspension, Erivo provides a comfortable ride with excellent manoeuvrability.

It has an easy-to-use, stepless speed control (max 4mph) and can quickly charge within six hours, meaning less downtime for consumers. The chair easily folds to a compact size making it ideal for transportation in a boot, or for storage. The Erivo is available in two models: R10 – 11ah battery with 10.5 mile range and R1130ah battery with 13.6 mile range with a max user weight of 25 stone.

www.invacare.co.uk

We

We look forward to seeing you there!

Aerolite Trekker powerchair by Motion Healthcare

The new Aerolite Trekker can be used for on and off-road adventures. Engineered for versatility, this powerchair effortlessly transitions from rugged terrain to city streets, shops, and beyond.

With its compact foldable design, the Aerolite Trekker fits into cars and tight spaces, ensuring the user is always ready for the next excursion.

The user can double their range with an extra battery for extended exploration. Plus, the chair comes with a customisable control with an adjustable joystick, easily attachable to either side for personalised comfort.

motionhealthcare.co.uk

Ezi-Fold Pro electric wheelchair

by Monarch Mobility

The new Ezi-Fold Pro lightweight electric wheelchair has a strong aluminium and magnesium alloy frame and a thickened breathable cushion.

With a maximum capacity of 21 stone the wheelchair comes with a remote attendant control as standard. With suspension in the front and suspension under the seat this chair provides a very comfortable ride.

The Ezi-Fold Pro is powered by two 250w brushless motors. It is capable of a top speed of 4mph and has a range of up to 15 miles. The two motors can also work independently allowing the user to turn on the spot.

monarchmobility.com

Sango Slimline powerchair by DIETZ Mobility UK

The Sango Slimline offers an ultra-compact chassis width of 51cm for the tightest of manoeuvres indoors combined with great traction and comfort for outdoor use.

Available in either mid-wheel drive, rear-wheel drive or front-wheel drive, the rubber suspension system offers an almost silent drive and comfort. An additional pivot point also offers extra stability on cambers and when cornering.

Fitted as standard with four-pole high torque motors the Sango Slimline offers a great drive with excellent manoeuvrability and smoothness. A range of motor speed options are available for slower indoor use or a faster drive outdoors.

The unique five-wheel mid-wheel drive chassis option further enhances indoor manoeuvrability with the tightest of turning circles available.

www.dietz-mobility.co.uk

Scoozy powerchair from TGA Mobility

Scoozy offers a unique take on the mobility scooter and powered wheelchair combined. It uses innovative technology to produce a flexible and comfortable personal electric vehicle that can tackle a variety of terrains both on and off road.

Features include lithium-ion batteries capable of a range up to 62mph, speed sensitive steering and large 16-inch wheels which produce excellent handling, stability and traction over any surface.

Driving comfort comes from advanced suspension and the fully supportive seat with armrests that open to provide full weight support during entry and exit. A simple display shows the range and other useful information, whilst the joystick steering is straightforward and effortless to use.

www.tgamobility.co.uk

Ezi-Fold electric wheelchair by Monarch Mobility

The Ezi-Fold Lightweight Electric Wheelchair is a lightweight electric power chair with an aluminium and magnesium alloy frame.

In addition to its feather-light qualities, the Ezi-Fold is strong, with a maximum capacity of 21 stone, and comes with a remote attendant control as standard. Coming in at 6kg (including the battery), the Ezi-Fold is powered by two 250w brushless motors. It is capable of a top speed of 4mph and has a range of up to 15 miles.

monarchmobility.com

Razoo powerchair from Rascal

The Razoo is a 3.8mph compact rear-wheel drive powerchair with a range of up to 10.5 miles, a maximum carrying capacity of up to 21 stone and a narrow width of just 22.9”.

This petite powerchair also dismantles into three pieces for transportation and storage. With an attractive turning circle of 97cm the Razoo is manoeuvrable and agile.

The compact model will comfortably slot into a showroom, fit inside a van with ease for demonstrations and make itself at home with customers who need a functional and ergonomic powerchair.

electricmobility.co.uk

If you are an independent retailer, distributor or installer you can now get access to exclusive deals, offers, promotions and discounts from leading manufacturers, suppliers and distributors with the THIIS Discount Club, enabling you to pass on savings offers to your customers!

If you are a supplier interested in promoting your products in the THIIS Discount Club please get in touch with Joe Fahy now on 07384 258 372 or via email at joe.fahy@ bhtaengage.com to find out the rates.

Scooterpac

Offering comfort, power and range the Scooterpac Ignite mobility scooter features a luxurious heated seat with backrest and cushion warmth. It is available in Azure Blue and Graphite Grey.

Special offer: Save £200 off trade price of the Ignite (Standard) when purchasing a standard Ignite.

Offer code: Quote ‘THIIS Discount Club’ when ordering on 0330 124 1733 or via email at sales@scooterpac.com.

www.scooterpac.com

Motion Healthcare

The Foldalite Trekker is ideal for extended journeys for up to 13 miles. The trekker offers the perfect combination of indoor manoeuvrability and outdoor performance. The digital joystick can be configured on the armrest or on the backrest for attendant control.

Special offer: £200 off – £1,449 (was £1,649)

Offer code: Quote ‘THIISFLT24’ when placing an order by calling 0844 257 8150.

www.motionhealthcare.co.uk

Drive DeVilbiss Healthcare

The AirFold Powerchair was developed with innovative and strong carbon fibre, providing a stylish slimline design. It is super lightweight and folds easily to a compact size.

Special Offer: £1,399 (trade price is £1,449)

Offer code: Quote ‘THIIS Discount Club’ when ordering on 0845 0600 333

www.drivedevilbiss.co.uk

Want to join an award-winning specialist bath manufacturer?

Become our latest Product Assessment Manager (PAM) in SE England

Salary: £32,000-£37,000 (dependent on experience) plus commission scheme

Reporting to the National Sales Manager (NSM) and being a member of the sales team, the PAM will be responsible for supporting the NSM in the South East of England. You will occasionally be required to support the NSM with assignments in the South West and North region.

The PAM will be working from an Abacus demonstration vehicle attending bathing assessments across the region, visiting bathers, private homes, care facilities and occupational therapists etc. The vehicle is fitted with Abacus bathing solutions allowing the PAM to conduct product assessments and demonstrations in a safe and realistic setting near where clients live. Anticipated yearly mileage is 35,000-50,000 miles.

Abacus Specialist Bathroom Solutions is a market leading manufacturer of assistive bathroom equipment for paediatric/ young adults with disabilities. The pathway to clients involves close co-operation with case workers, healthcare professionals, Local Authorities, councils and building contractors etc.

We proudly offer the widest range of high-quality assistive baths and Abacus is one of four respected brands from the Gainsborough Healthcare Group (GHG).

To apply please contact: ryan.wilkes@abacushealthcare.co.uk

SANGO POWERCHAIRS

SANGO Advanced

Powerful for outdoor/indoor use

Ultra-low seat to floor height from 39cm

60Ah batteries as standard, 75Ah & 100Ah battery options

Full range of powered seating adjustments

Available on Motability

SANGO Slimline

Ultra-compact 51cm chassis width for indoor/outdoor use

Low seat to floor height from 41cm

60Ah Batteries as standard

Full range of powered seating adjustments

Available on Motability

SANGO XXL

Extremely robust and hard-wearing with 40 stone max user weight capacity

Bespoke heavy duty motors and R-net 120Ah power module as standard

75Ah as standard, 100Ah battery option

Full range of powered seating adjustments for full max user weight

Bespoke solutions available for users above 40 stone

The updated Blazer has a number of user friendly upgrades and is now even narrower than before. It is still available with either a Sling or Captain seat and a variety of accessories.

Captain

Manual Recline

No Tilt-in-Space Captain Sitting

Nominal Seat Width (inch): 18 / 20

Tilt-in-Space/ Standard Seat Sling Sitting

Adjustable Seat Depth

Manual Stepless Recline

Nominal Seat Width (inch): 17 / 19

Blazer Sling

Blazer

WHILL R

Coming soon

The new WHILL R, bringing unseen fresh thinking and looks to the scooter market.

Zero turn technology allows for easy manoeuvring in tight spaces, both indoors and out. With capable suspension, WHILL R has the ability to tackle kerbs, grass and gravel in comfort and control, up to 10 miles at a time.

High ground clearance makes it easy to navigate uneven terrain. The lightweight lithium battery allows for easy removal so you can charge seperately. Portable, modern design allows for quick disassembly for simple transportation.

First look at Naidex 2024.