In The Wright Loop | October 2014

In The Wright Loop A newsletter for the employees, residents and friends of The Wright Center October 2014 | Volume 3, Issue 3

Leadership Institute Employee Retreat INSIDE THIS ISSUE: Page 2: Message from the President/CEO Page 3: TWC Awarded $13.8 Million; Media Coverage; New Employees; Employee Assistance Program Page 4: Dental Services Update; New Medical Providers; Gift to Infectious Disease Clinic Page 5: Medical Group Update; Gift to Mid Valley; UCSF Center for Primary Care Excellence Visit to Mid Valley Pages 6-7: GME Orientation and Open House Recap; Faculty Update; GME Application Requirements

When innovative organizations join forces, accelerated, community-based transformation of our American healthcare delivery and medical education systems can materialize. Everyone wins! Ultimate success depends on leadership emerging from all levels within high impact organizations like The Wright Center. Please consider this inspiration your formal call as a Wright Center employee to embrace the leader in you.

“There is a healthcare revolution taking place: One that measures and rewards success, where no one benefits unless the consumer does, and in which competition leads to falling costs and rising quality.” – Medifuture Forum: The Oliver Wyman Health Innovation Center and Tampa Hillsborough Economic Development Corporation

Message from the President/CEO We are surrounded by reminders that we are officially starting Autumn in Northeastern Pennsylvania. The signs are undeniable – the leaves are changing colors, the temperature is dropping, and school is in full force. We can learn so much by just actively watching the methodical yet perceived scrambling preparation of the squirrels as a designed and instinctual force of nature! Take a moment and appreciate the astonishing, instinctual, 4,000-mile migration of millions of Monarch butterflies from the Northeast to the Catalina Mountains in Central Mexico. Appreciate your own resiliency and power to help transform medical education and patient care delivery!

For The Wright Center, Autumn means we have successfully delivered our largest classes of graduates in organizational history and coached our largest group of interns through orientation, and they are now well-immersed into community-based, patient care delivery. We are embracing the upcoming recruitment season as we unfold a shared, courageous commitment to the 2015 National Allopathic and Osteopathic Residency and Fellowship Match programs. Together, we have made enormous strides in building our medical education and patient care delivery infrastructure, and we are poised for excellence as we continue to build and inspire a mission-driven culture of accountability, joy and inspiration in our daily privileged work. Along with recruiting for our regional Internal Medicine, regional and national Family Medicine residencies and our Cardiology Fellowship, we are proud to seek pioneering applicants for a new Osteopathic Family Medicine expansion in Western Pennsylvania and a newly-accredited Allopathic and Osteopathic Geriatrics Fellowship program. This organic growth in Graduate Medical Education training programs and our continued related expansion and enhancement of comprehensive health services within the communities we serve is a tremendous testimonial of mission delivery.

To aid us in our training program and employment recruitment endeavors, we are further expanding our GME and management infrastructure and are creating a multi-part documentary that will be used to tell The Wright Center’s story to a variety of audiences. We continue to upgrade our website and social media channels to give national and local presence to our organizational brand. We have invested in appealing marketing materials and are hiring a full-time GME recruiter who will be responsible for traveling nationally to raise awareness of and interest in The Wright Center’s training programs. We held our inaugural recruiting open house in August in Scranton, which was a great event for all of the participants. We have made great strides in affirmative action employment and enhanced the cultural diversity of our staff, trainees and patients served.

Recruitment and Wright Center brand awareness will be most successful if all employees engage and reliably demonstrate organizational pride. Please engage and take a brief moment every day to reflect on your personal value as a Wright Center employee, staying mindful of our new Mission and Vision Statements and our Core Values. These should guide our daily work and are excellent talking points amongst current and prospective patients, residents, faculty, employees and community partners. Keep a copy of these with you and take the time in your daily work to reflect and ask yourself how you are demonstrating the essence and building the core strength of The Wright Center.

I must take a moment to express incredible pride regarding our first amazingly successful Wright Center Leadership Institute team who worked passionately for months to organize a very successful employee retreat at Nay Aug Park in August. The retreat was a wonderful team-building event where employees were able to interact with each other across departments. The group exercises promoted our mission, vision and core values, and it was so inspiring to witness how everyone came together to support one another. This is the kind of mutual support and trust that we should all hope for and promote across our organization. We need to help, encourage and challenge one another to keep moving The Wright Center forward to unfold our collective genius and to co-create our most generous gifts for our patients, our learners, our community and each other.

Thanks to each of you for all of your daily contributions to the reality of The Wright Center. Your contributions, together with our patients and learners, remain the greatest fueling energy of our management team’s challenging, but rewarding, self and mutual discovery of the team-based leadership in us.

Linda Thomas-Hemak, M.D., President/CEO In The Wright Loop | October 2014 | Page 2

The Wright Center Awarded $13.8 Million in Teaching Health Center Funding The Wright Center was awarded $13.8 million in Teaching Health Center funding for the 2014-2015 academic year by the Health Resources and Services Administration (HRSA). Created by the Affordable Care Act, the Teaching Health Center Program expands residency training in community-based settings.

The award is part of $83.4 million awarded to Teaching Health Centers around the U.S. The $13.8 million is divided into funding for the following Wright Center programs: National Family Medicine Residency — $6.3 million; Allopathic Internal Medicine and Osteopathic Internal Medicine Residencies — $5.25 million; Family Medicine Regional Network Residency — $1.95 million; and Geriatrics Fellowship — $300,000.

The Wright Center Continues to Receive Media Coverage Over the summer, The Wright Center received a variety of media coverage, including: • June 13 Scranton Times-Tribune — “Health Care Providers Launch Effort to Close Referral Loop” • July 8 Scranton Times-Tribune — “Wright Center Gets $13.8 million in Teaching Health Center Funding” • July 10 Scranton Times-Tribune — “Primary Care Pioneer Continues to Lead the Way” • July 11 Citizens Voice — “Local Center Plays Important Role in Training Physicians” • July 12 Towanda Daily Review — “Closing the Gap” • July 13 Scranton Times-Tribune — “Area Medical Centers Struggle with No-Shows” • July 26 Towanda Daily Review — “Doing it Wright” Additional web coverage includes: • June 13 Family Medicine Smart Brief — Closing the Referral Loop learning session • July 8 Medical Education Futures Study — Teaching Health Center in Washington, D.C. — featuring Dr. Eleni O’Donovan • July 9 The Daily Dose — “PA Center Gets $13.8 Million to Train New Primary Care Providers” — featuring Dr. Linda Thomas-Hemak Welcome New Employees at The Wright Center The Wright Center is proud to welcome new employees to our organization. These new employees are an example of our continuing organic growth as it relates to employment. Kristy Borer, Medical Assistant at Mid Valley; Sheila Ford, Clinical Supervisor at Mid Valley; Dr. Meaghan Godwin, Director of Transformative Education; Taylor Howells, Medical Scribe at Mid Valley; Stanley Laniewski, LPN at Mid Valley; Marah Lettieri, Patient Engagement Coordinator at Mid Valley; Jane Maslousky, Grants Manager; Pam Nolan, GME Coordinator; Dr. Darleen Oleski, Director of Dental Services and Education at Mid Valley; Karen Papi, Registered Dietitian/Certified Diabetes Educator at Mid Valley; Lisa Toole, Assistant Board Secretary; Ed Wargo, Applications and Solutions Developer; and Valerie Yeck, LPN in Central Processing at Mid Valley.

New Employee Assistance Program The Wright Center has partnered with BalanceWorks to offer a new Employee Assistance program for all TWC employees. Free and confidential services include: Counseling Services, Child/Elder Care Resources, Legal and Financial Consultations, Personalized Web Portal, and a Personal Assistant. To learn more about this program, visit the online Employee Portal.

In The Wright Loop | October 2014 | Page 3

Dental Services Update from Mid Valley It’s an exciting time for Dental Services at Mid Valley. Here are the highlights: Services and Hours of Operation Dental Services now accepts all insurances and operates under the following schedule: • Monday: 9 a.m.-5 p.m. (Restorative Services) • Tuesday: 9 a.m.-5 p.m. (Preventative Services) • Wednesday: 9 a.m.-5 p.m. (Preventative Services) • Thursday: 9 a.m.-5 p.m. (Preventative Services) & 3-8 p.m. (Restorative Services) • Friday: 9 a.m.-5 p.m. (Preventative Services) Equipment and Training Dental Services purchased its first dental X-ray equipment in June. Beth Frushon, RDH, PHDHP, Director of Oral Hygiene Services and Education, also completed a “Train the Trainer” course with the PA Department of Health/Dentaquest. She can now lead oral health education training and fluoride varnish application training for area medical professionals.

The Wright Center welcomes Dr. Darleen Oleski as Director of Dental Services and Education Darleen Oleski, DMD, joined Dental Services in August.

She is a 1993 graduate of the University of Pennsylvania School of Dental Medicine, where she also completed a 2-year AEGD residency program. She has been in private practice since 1997, and lives in Archbald with her two fantastic daughters, Julia and Rachel.

Community Outreach The Wright Center now offers dental screenings, referrals, and preventive services at Student Health Services in Scranton. Dental Services is also working with United Neighborhood Center’s new public health nurse to coordinate dental services to UNC clients. Finally, Dental Services attended the Boys and Girls Club Back to School Health Fair in August, where they provided free cleanings for students.

The Wright Center Appoints Dr. William Dempsey as Medical Director of Youth Services The Wright Center is pleased to announce the appointment of William Dempsey, M.D. as the Director of our newly-created Youth Services Department. He will co-lead Youth Services with Kellen Kraky, Coordinator for Student Health Services and Staff Development Specialist. Youth Services will provide primary care services for the Lackawanna Juvenile Detention Center and has established a partnership with the Scranton School District.

In addition, Dr. Dempsey will also serve as the Associate Program Director for the Family Medicine Regional Network Residency Program. He is seeing patients at Mid Valley and at the Family Medicine Clinic in Kingston.

The Wright Center Welcomes New Medical Providers at Clarks Summit and Mid Valley In July, the following physicians joined The Wright Center as providers and faculty members: • Prathiba Katta, M.D. (top) is a 2014 Wright Center graduate of the Teaching Health Center track in the Internal Medicine Residency Program. Dr. Katta is seeing adult patients at Clarks Summit.

• Rajni Khaira, M.D. (bottom) is also a 2014 Wright Center graduate of the Teaching Health Center track in the Internal Medicine Program. Dr. Khaira is seeing patients at Mid Valley.

In The Wright Loop | October 2014 | Page 4

Infectious Disease Clinic Receives $25,000 Mercy Grant In June, The Wright Center’s Infectious Diseases Clinic received a $25,000 grant from the Scranton-based Mercy Foundation, Inc. The award will support “The Wright Care — Helping People to Help Themselves” program. The Mercy Foundation, Inc., was established in April 2011 through the generosity of Catholic Healthcare Partners as a result of the sale of Mercy Hospital in Scranton.

The Wright Center for Primary Care Mid Valley hosted a site visit in early October from the UCSF Center for Excellence in Primary Care.

Mid Valley was noted as an exemplar, residency clinical learning venue with recognized excellence in primary care practice transformation.

Mid Valley receives $50,000 gift from Ann and Leo Moscovitz The gift will be used to purchase a prescription storage and tracking system for the Mid Valley practice.

Congratulations to Dr. Jeanie Pavlovich on her promotion to Vice President for Clinical Operations at The Wright Center.

The Wright Center Medical Group recently joined the Keystone Health Information Exchange to catalyze community-wide patient care redesign for high performance.

A special thanks to the Leadership Institute Team for planning a fabulous Employee Retreat!

Alycia Coar (Pink), Laura Jeffrey (Orange), Kate Gardner (Yellow), Kellen Kraky (Green) and Lindsey Riddell (Blue).

In The Wright Loop | October 2014 | Page 5

Orientation Brings Internal Medicine and Family Medicine Interns to Scranton In June, approximately 60 new interns converged on Scranton for four days of orientation. This marks the largest Intern class in the history of The Wright Center. As of July 1, 2014, The Wright Center is training: Allopathic Internal Medicine — 68 residents; National Family Medicine Residency — 42 residents; Family Medicine Regional Network — 34 residents; Osteopathic Internal Medicine — 7 residents; and Cardiology Fellowship — 7 fellows.

Faculty Updates Congratulations to faculty member Mladen Jecmenica, M.D., (top) on his appointment of Associate Program Director of Internal Medicine Hospital Services at The Wright Center.

Congratulations to Associate Program Director Sandhya Samavedam, M.D., for her successful application and acceptance into the Critical Care Fellowship at the Mayo Clinic.

Wright Center Hosts Inaugural Recruitment Open House in Scranton In August, the GME Department hosted its inaugural Recruitment Open House at the Scranton Hilton. More than 30 prospective residents attended from as far away as Michigan to learn about our residency training options.

In The Wright Loop | October 2014 | Page 6

Application Requirements at The Wright Center All Applications are accepted only through ERAS (Electronic Residency Application Service). Our residency program participates in The Match -- National Resident Matching Program (ACGME applicants) and the National Matching Services (AOA applicants). We also sponsor H1B and J1 visas.

Our minimum requirements are: • Use ERAS common application form • Medical school transcript • USMLE transcript/COMLEX transcript (preferred a passage on first attempt) • Valid ECFMG certificate, if an international medical graduate • Three (3) clinical letters of recommendation (must be dated within a year) • Personal statement explaining your interest in the program to which you are applying • Medical school graduation date within five years (Jan. 1, 2010) If Graduated more than five years ago please provide the following: • List of clinical experiences in the U.S. • List of research projects (if any) • Provide complete USMLE/COMLEX transcripts

ERAS Program Codes Internal Medicine Residency • ACGME ID 1404121390 | AOA ID 196170 Family Medicine Regional Network • ACGME ID 1204121284 | AOA ID 347735 National Family Medicine Residency • AOA ID 347518 Family Medicine Western Pennsylvania • AOA ID 360416 Cardiology Fellowship • ACGME ID 1414121291 | AOA ID 356669 Geriatrics Fellowship • ACGME ID 1514114136 (Internal Medicine) • AOA ID 360394 (Internal Medicine) • AOA ID 360671 (Family Medicine)

Please Note: The National Family Medicine Residency* offers training in various locations around the United States; however, all of our programs are listed on the ERAS website under Scranton, Pennsylvania, which is our administrative base. *Applicants to the National Family Medicine Residency: Should you be granted an interview, you will have an opportunity to express your training location(s) of interest at that time.

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Scan the QR Code to view answers to our most frequently asked questions.

The Wright Stream “Success Through Responsive Education And Medicine” Our Core Values

Service: We accept the obligation to uphold the public’s trust and rely on one another to serve our patients and our community.

Trust & Respect: We live and work with integrity and openness, valuing inclusiveness and diversity.

Responsive: We continuously improve medical education, patient care and workforce development in response to those we serve.

Excellence: We constantly pursue excellence and distinction for our community and each other.

Accountable: We own our responsibility, do the work and share the results – good or bad.

Mindful: Our actions are genuine and reflect the values and mission of The Wright Center.

OUR MISSION The mission of The Wright Center is to continuously improve education and patient care in a collaborative spirit to enhance outcomes, access and affordability.

OUR VISION The Wright Center will integrate patient care delivery, workforce development and innovation to be the leading model of health care in America by 2017.

Scan the QR code to view photos from the Employee Retreat.

501 Madison Avenue | Scranton, Pennsylvania 18510 570-343-2383 | www.thewrightcenter.org