Vol.41, No.40
www.thewarrengroup.com
W E E K O F M O N D A Y, S E P T E M B E R 3 0 , 2 0 1 9
THE REGISTRY REVIEW NEW HAMPSHIRE’S STATEWIDE REAL ESTATE & FINANCIAL NEWSPAPER A Publication of The Warren Group
WEEKLY SALES OF NOTE
W A R F O R TA L E N T
Word of Mouth Key to Recruiting Bank Employees
Bedford 7 TECHNOLOGY DR. . . . . . . . . . . . . . . . . . . . . . . . . . . $7,900,000 B: Farley White 7 Tech LLC S: Graham Packaging Pet Technologies Inc Mtg: Bangor Savings Bank $5,300,000 Use: Industrial Warehouse, Lot: 757944sf
Salem
Lenders Focus on Company Culture, Roadmaps to Help Employees Grow
16 GARABEDIAN DR. . . . . . . . . . . . . . . . . . . . . . . . . . $4,500,000 B: 16 G LLC S: Steven M Lospennato & John M Wolters Jr Mtg: Bank of America NA $3,600,000 Use: Industrial Office Building, Lot: 117612sf
BY IAN B. MURPHY SPECIAL TO THE REGISTRY REVIEW
D
New London
espite the advent of dozens of exciting new digital platforms for marketing and advertising, any marketer will say wordof-mouth is still the most coveted channel for creating new business. For community banks looking to recruit new employees into an industry that struggles against labels like “stodgy,” the power of worldof-mouth through employee referrals is key to acquiring top talent. The key to getting those referrals isn’t rocket science, said Bank of New Hampshire President and CEO Paul Falvey. Lenders have to create a working environment where your current employees are happy, feel productive, and are excited to solve problems for customers. “We are very supportive of employees that are going the extra mile to take care of customers,” he said. “For us, customer service is critical … so we want to make sure we retain them.” That effort has taken many forms at Bank of New Hampshire, from clear roadmaps for entry-level employees towards making at least $15 per hour in less than a year after joining the organization, to making sure workstations are comfortable and employees have the necessary equipment they need. Falvey said something as simple as replacing old headsets with more modern and comfortable headsets for employees goes a long way – those that need
BAKER RD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,350,000 B: Arnold Scott Jr S: David P Cleveland Tr, Tr for Jensen Cleveland T
Dover 17 PRODUCTION DR. . . . . . . . . . . . . . . . . . . . . . . . . . $2,141,333 B: Atlantic Avenue RE LLC S: CF Holdings LLC Mtg: Eastern Bank $1,713,000 Use: Industrial Warehouse, Lot: 364162sf
Manchester 20 CONCORD ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,700,000 B: Fabb Properties LLC S: 22 Concord St LLC Use: Commercial Building, Lot: 3800sf
Nashua 82-92 AMHERST ST . . . . . . . . . . . . . . . . . . . . . . . . . . $1,550,000 B: 82 Amherst Street LLC S: Jads Properties LLC Mtg: NBT Bank NA $1,240,000 Use: Apartment Bldg - 9 + Units, Lot: 48787sf
New Ipswich 61 APPLETON RD . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,532,500 B: Fitchburg Homes LLC S: Russell E Hertrich Mtg: Digital FCU $1,599,375 Use: Apartment Building, Lot: 87120sf
Portsmouth 49 ODIORNE POINT RD. . . . . . . . . . . . . . . . . . . . . . . . $1,400,000 B: Amy E Rosania Tr, Tr for Rodriguez Vodak Rosania FT S: Michael R Valliere & Michael W Keeley Mtg: Cambridge Tr Co $1,120,000 Use: 6 Bdrm Colonial, Lot: 79279sf
Hampstead 10 MAIN ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,391,533 B: A&G Properties LLC S: Martin Auger Mgmt LLC Mtg: Martin Auger Manag $1,100,000 Use: Commercial Building 4-8 MAIN ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,391,533 B: A&G Properties LLC S: Martin Auger Mgmt LLC Mtg: Martin Auger Manag $1,100,000 Use: Commercial Building, Lot: 134165sf
REAL ESTATE RECORDS PG COUNTY
in the state by Business NH Magazine in 2017, Falvey said, and best in the Lakes Region for 2019 in a poll organized by the Laconia Daily Sun and sponsored by Bank of New Hampshire. Once an organization’s priorities include making sure its people are happy coming to work and proud of what they do, Falvey added, “everything pretty much takes care of itself.”
400 200
TRANSACTIONS THRU
0
$1000 1000
T
Both Refinance
$775 775
Purchase
$550 550 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec. Jan Feb
$325 325 $100 100
Aug. Sept. Oct. Nov Nov. Dec. Dec. Jan Jan. Feb Feb. Mar Mar. Apr. Apr. May May June Jun. July Jul. Aug Aug. Aug Sep Oct ’18
1000 $1000
’19
500
Both Refinance
375
775 $775
125
550 $550
0
Feb. 14
Feb. 15
Feb. 16
Feb. 17
Feb. 18
325 $325
$100 100
Aug 15 Aug.
’15
Month
Purchase
Refinance
Both
Both
Aug. 2015
$335
$303
$638
Aug. 2016 Purchase
$341
$436
$777
Aug. 2017
$447
$328
$775
Aug. 2018
$429
$321
$750
Aug. 2019
$446
$492
$938
Refinance
Purchase 250
Aug 16 Aug.
Aug 17 Aug.
Aug 18 Aug.
Aug 19 Aug.
’16
’17
’18
’19
Continued on Page 16
TO OUR READERS
Volume of Mortgages for Single-Family Homes
600
3 Belknap ���������������������������� 09/17/19 4 Carroll ���������������������������� 09/17/19 4 Cheshire ������������������������ 09/17/19 5 Coos �������������������������������� 09/17/19 6 Grafton ���������������������������� 09/17/19 6 Hillsborough ������������������ 09/17/19 9 Merrimack ���������������������� 09/17/19 10 Rockingham ������������������ 09/17/19 12 Strafford ������������������������ 09/17/19 12 Sullivan �������������������������� 09/17/19 13 Bankruptcies 13 Lien & Attachments 14 Foreclosure, Mortgagee & Other Lien Auctions 14 Requests for Bids & Proposals
them use them nearly all day. “It’s little stuff like [headsets], but really it’s letting managers know that they are empowered and encouraged to make good decisions that will help customers,” he said. Regular company outings and events, comfortable and modern work environments, leadership training, tuition reimbursement and a $250 referral bonus have helped Bank of New Hampshire be named as a top place to work
New Hampshire Market Statistics
800
INDEX
Community banks sometimes struggle with the industry’s reputation for stodgy workplaces when other industries offer more exciting environments.
❑ Dollar amounts in millions ❑ Source: The Warren Group ❑ Statistics based on single-family home sales
©2019 The Warren Group Inc. All rights reserved. No part of this publication may be reproduced without the written consent of the publisher.
he Registry Review is online! After more than 40 years as a printed newspaper, all of the real estate information you rely on is now available at Both www.theregistryreview.com. (There are no plans to cease publication of the Refinance newspaper.) All current subscribers have complimentary access to the webPurchase site. When you first visit the site, please click the “forgot password” button to set up your account. If you have any problems please call or email customer service at 617-896-5388 or customerservice@thewarrengroup.com. If you have any feedback or would like to contribute content, please email editorial@ thewarrengroup.com. Sincerely, Cassidy Norton Associate Publisher The Warren Group