OUR CLINIC DIFFERENCE

Making It Easier To Get Help

At The Steven A. Cohen Military Family Clinic at The Up Center, post-9/11 veterans, including those from the National Guard and Reserves, active duty service members, and military families are eligible for low-to-no-cost, personalized, mental health care proven to work.. We are adept at building the confidential relationships necessary to provide excellent, culturally competent care to meet the unique needs of each patient or family.

Inclusive Eligibility

We treat veterans regardless of their role in uniform, discharge status, or combat experience as well as family members of veterans and active duty service members (caregivers, siblings, parents, partners, children, spouses and others).

As a result, we can serve many individuals who do not qualify for other services.

Innovative Options

Face-to-face video therapy is one way we ensure the strongest mental health outcomes possible for individuals who are unable to or prefer not to receive services onsite.

Our best-in-class mental health care and clinician training is centered on therapy and counseling options that are the current, best practices available, based on research. This capability allowed our clinic to remain open during the COVID-19 pandemic, ensuring continuity of care for existing patients and vital access to services for newly referred patients. Beyond the pandemic, teletherapy allows us to serve clients from the Peninsula and further away who would have to travel some distance to regularly access care at the Virginia Beach clinic.

Easy Access

We are making it easier to get help by offering flexible hours, telehealth services and same day appointments for individuals in crisis. The Up Center’s Cohen Military Family Clinic also offers childcare, transportation and comprehensive referrals to other resources to help eliminate barriers to care and alleviate stressors which may be causing unnecessary anxiety for the veteran and their family.

Our mission and commitment are to provide effective and accessible care when and how our clients need it most.

COMMUNITY COLLABORATION

The Military Family Clinic at The Up Center is endorsed as an official partner of the Veterans Administration and is credentialed as an approved Tri-Care clinic. The Up Center is assisting our public partners, such as the Hampton Veterans Hospital and its affiliated Vet Centers, Fleet & Family Services and local military bases, increase access to mental health services. We are helping to build a robust network of quality providers in our region by participating in community-based collaboratives and partnering with the following organizations:

MISSION UNITED • NEXUS • WOUNDED WARRIOR PROJECT STOP INC. • THE NATIONAL ALLIANCE ON MENTAL ILLNESS (NAMI) MILITARY ONE SOURCE • AMERICAN RED CROSS CHILDREN’S HOSPITAL OF THE KING’S DAUGHTERS (CHKD) THE BARRY ROBINSON CENTER ∙ SALVATION ARMY