Healthy + Houston + Recovery Guide + HHD

www.HoustonRecovers.org

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HEALTHY HOUSTON

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HEALTH + RECOVERY GUIDE PLUS LINKING YOU TO CARE

Houston Health Department and the City of Houston: Your Official Guide to Important Resources and Information for Recovery.

As the Director of the Houston Health Department, Stephen L. Williams has served the Houston community since 2004. He works with local, state, and national entities to promote public health.

This includes public health preparedness, which involves preparing and mobilizing resources in the event of a natural disaster or other event.

This Resource Guide was developed to assist with the recovery and rebuilding efforts after such events.

STEPHEN L. WILLIAMS DIRECTOR, HOUSTON HEALTH DEPARTMENT, CITY OF HOUSTON

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#HOUSTON Houston is a growing city with many strengths. It is the most diverse city in the nation, with many languages and cultures represented.

H

ouston is one of the nation’s economic centers, with many Fortune 500 companies

located here.

It has several sports teams represented, including the Houston Astros (baseball), Houston Dash (women’s soccer), Houston Dynamo (men’s soccer), Houston Texans (football), and Houston Rockets (basketball).

It has many academic resources, including a variety of options for higher education.

It is home to the Texas Medical Center, which is internationally known for its healthcare and research institutions.

It is known as Space City for its part in the National Aeronautics and Space Administration (NASA), serving as a training ground for astronauts at the NASA Johnson Space Center.

Houston, you have a rich legacy and a bold future. We stand with you, forever servant leaders and committed to ‘Protect the H’.

WWW.HOUSTONHEALTH.ORG

BE WISE...

IMMUNIZE PROTECT YOUR FAMILY The Houston Immunization Bureau is committed to its mission to improve immunization coverage levels and protect Houston communities from vaccine-preventable diseases.

CONTACT US TODAY! 832.393.5427

HOUSTON HEALTH d e pa rt m e n t

I WANT HELP WITH...

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CARE FOR SELF

CARE FOR FAMILY

CARE FOR PROPERTY

what to do 26 Are You Stressed?

28 Self Audit for Signs and Symptoms of Stress 30 Six Tips to Relieve Stress

what to do 38 How is Your Student?

40 Help and Solutions

who to contact 42 Mind 44 Food 47 Mom 49 Child 50 Pets

ome: what to do h 54 What to Do with Mold 56 Tips: Mold + Clean up 57 Home: Debris Removal

CITY + who to contact 32 Mind 34 Body 34 Spirit

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business: what to do 66 Jobs + Resources 69 Replacing Resources 70 Business + Recovery

TRÉ MEDIA GROUP No. 01.1 · Fall 2017 · PUBLISHER/DISRUPTOR Stephanie Coleman · GRAPHIC DESIGN No Plan B, LLC · neutralgrey.org · PHOTO JOURNALIST Roy Harvey III (rainedrophoto.com) · Andrea Piacquadio (piacquadio.com) · PROOFREADER Jan Huff · DISTRIBUTION 360 Magnetic Solutions · THANKS Joe Bailey, Jr. (joebaileyjr.com) · Alice Bailey · Syd · Copydotcom (copydotcom.com) · TEAM LEADS Valerie Anderson-Wallace · J. Goodwille Pierre · Kat (Kathleen) McDonald · Jovan Fountain · Basel Simon

tré Th

public information 76 Elected Officials 82 Schools 88 New Americans

home: who to contact 58 A Guide to Homeowners vs. Flood Policies 59 Six Tips to Help Repair Your Home

ic e

Inclusion in this Directory does not constitute an endorsement of the groups listed, nor does this list indicate that these groups have performed, or are presently performing, work for the Houston Health Department. This Directory and Resource Guide has been compiled from information submitted and/or gathered. The Houston Health Department can not guarantee the accuracy of this list nor assume any responsibility for transactions that may result from the use of the information contained herein. In no way does the list guarantee the quality, competence or fair dealing of any particular service provided by the resources listed.

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HOUSTONHEALTH.ORG

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PUBLIC HEALTH

HOUSTON HEALTH DEPARTMENT RESOURCES 14 Core Services 20 Health Centers 22 Multi-Service Centers

FIRST RESPONDERS 29 Self-Care for Emergency Responders 41 Emergency Responders and Hazardous Environments

54 POST-STORM

94 VOLUNTEER +

Harvey Floodwaters Pose Hidden Health Hazards.

Give Back Resources

CLEAN UP

DONATIONS

49 TRAUMA

IMPACTS US ALL Find resources or counseling and get the help you need.

HOUSTONHEALTH.ORG

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The world belongs to you Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi mcorper

HOUSTON HEALTH

suscipit lobortis nisl ut aliquip ex ea com modo consequat. Duis autem vel hendrerit.

d e p a r t m e n MAKE t OPPORTUNITY HAPPEN. ENROLL NOW AT

YOURWEBSITEHERE.COM/ADMISSIONS

HOUSTON HEALTH

sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet uam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit equat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim nt luptatum zzril delenit augue.

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D E PA RT M E N T

Main Campus 5432 Any Street West, Townsville, State 54321 Office 555-543-5432 (Mon-fri 9am – 6pm)

IT’S TIME TO TAKE THE NEXT STEP /// Earn a Degree or Certificate in over 100 Majors

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HOUSTON H D E PA RT M E N T

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OUR TEAM #INNOVATION

Marlene McNeese is a part of the leadership team at the Houston Health Department. She develops innovative initiatives and programs to protect the community from HIV and STDs. She and her team are committed to you and have developed this Resource Guide to help you reach your recovery goals.

1

2 3

4 5

6 7 1 MARLENE MCNEESE Bureau Chief of HIV/STD and Viral Hepatitis Prevention, Houston Health Department.

KEY TEAM LEADS 2017 · 2 PROJECT LEAD Barry Barnes · 3 SENIOR EDITOR Connie Foo · BRAND NARRATIVE 4 Duane Bradley · 5 Donna Jackson (dmjstudio.com) · 6 DIGITAL CONTENT CURATOR Adrianna Blair CONSULTANTS 7 George Kalergis STAFF William Campbell · Megan Canon · RESEARCH Katherine Mestousis · Robert Ross.

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HOUSTONHEALTH.ORG

C O M I N G

F A L L

2 0 1 8

WE PROTECT THE

”H”

WE ARE COMMITTED TO SERVING YOU BETTER. READY. RESPONSIVE. HEALTH. V ISIT WWW. H O U S TO N H EA LT H .O RG

8 3 2 - 393- 5 1 6 9 HOUSTONHEALTH.ORG

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GO GREEN...

HAVE A VEGETABLE!

PROTECT YOUR HEALTH WWW.HOUSTONHEALTH.ORG

HOUSTON HEALTH d e pa rt m e n t

HOUSTON HEALTH d e pa rt m e n t

CORE SERVICES The mission of the Houston Health Department is to work in partnership with the community to promote and protect the health and social well-being of all Houstonians.

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HOUSTON HEALTH DEPARTMENT

MISSION + DEPARTMENT The Houston Health Department offers health services that support both present and future needs.

Houston Health Department MAIN CONTACT 832-393-5169 http://www. houstonhealth.org CITY OF HOUSTON HEALTH DEPARTMENT Offers traditional health services and resources to meet the community’s present and future needs.

Services include family planning, immunizations, tuberculosis diagnosis, care for sexually transmitted diseases, and dental care.

For health center locations and further information visit: http://www. houstontx.gov/health/ HealthCenters/index. html A sliding fee is available for most services. The Houston Health Department will not deny access to services based on inability to pay.

Available for patients with or without insurance.

Available to all people who live in Houston regardless of immigration status.

Call 832-393-5427 to schedule services. All services may not be provided at each health center.

For more information, call 832-393-5169 or visit http://www.

HoustonHealth.org.

HOUSTONHEALTH.ORG

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HOUSTON HEALTH DEPARTMENT

HOUSTON HEALTH d e pa rt m e n t

RESOURCES Houston Health Department Vision: Self-sufficient families in safe and healthy communities.

SPECIAL WASTE 832-393-5740 7411 Park Place Boulevard Houston, Texas 77087

ENVIRONMENTAL HEALTH http://www.houstontx.gov/ health/Environmental/index. html 8000 N. Stadium Drive Houston, Texas 77054 LABORATORY SERVICES 832-393-3900 2250 Holcombe Boulevard Houston, Texas 77030 http://www.houstontx.gov/ health

BIRTH AND DEATH CERTIFICATES 713-837-0311 8000 N. Stadium Drive 1st Floor Houston, Texas 77054 http://www.houstontx. gov/health/BirthCert/ index.html IMMUNIZATIONS 832-393-5427 8000 N. Stadium Drive 5th Floor Houston, Texas 77054 16

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Consumer Health

HARRIS COUNTY AREA AGENCY ON AGING 832-393-4301 8000 N. Stadium Drive 3rd Floor Houston, Texas 77054 http://www.houstontx.gov/ health/Aging/index.html

FOOD SAFETY AND POOLS 832-393-5100 8000 N. Stadium Drive 2nd Floor Houston, Texas 77054 http://www.houstontx. gov/health/Food/index. html

HIV/STD AND VIRAL HEPATITIS PREVENTION 832-393-5010 8000 N. Stadium Drive 5th Floor Houston, Texas 77054 http://www.houstontx.gov/ health/HIV-STD/index.html

http://www. houstontx.gov/health/ Immunizations/index.html

HOUSTON HEALTH DEPARTMENT Fitness Resources DIABETES AWARENESS & WELLNESS NETWORK (D.A.W.N.) 832-393-4055 http://www.houstontx. gov/health/Community/ DAWNcenter.html Third Ward Multi-Service Center 3611 Ennis Houston, Texas 77004

General Information GENERAL INFORMATION 832-393-5169 Información en Español (Information in Spanish) 832-393-5169

CENTRAL APPOINTMENTS LINE (CALL CENTER) 832-393-5427 For any numbers not listed, call 832-393-5169 or 3-1-1 and 713-8370311 for calls outside the Houston city limits

Health Centers and Wellness HEALTH CENTERS Health Centers provide maternity care, family planning, immunizations, well-child examinations, Tuberculosis diagnosis, dental care, and care

for sexually transmitted diseases. Note: not all services are provided at all centers. Call each center for specific information.

LA NUEVA CASA DE AMIGOS HEALTH CENTER 832-395-0570 NORTHSIDE HEALTH CENTER 832-395-9100 SHARPSTOWN HEALTH SERVICES (STD, Dental and WIC only) 832-395-9800 SUNNYSIDE HEALTH CENTER 832-395-0206

Other Health Department Helpful Numbers ADULT IMMUNIZATIONS CLINIC 832-393-5427 BIRTH/DEATH CERTIFICATES 713-837-0311 http://www.houstontx. gov/health/BirthCert/ index.html

DENTAL SERVICES 832-393-5141

EPIDEMIOLOGY AND DISEASE REPORTING 832-393-5080 EMS AND AMBULANCE INSPECTIONS & PERMITS 832-393-5740 HANSENS DISEASE INFORMATION 832-393-4804 HEPATITIS C TASK FORCE 832-393-5010 HIV PREVENTION 832-393-5010

IMMUNIZATIONS 832-393-5427 NUTRITION 832-393-4301 MATERNITY/ PRENATAL CARE 832-393-5427 SEXUALLY TRANSMITTED DISEASES 832-393-5010 TB CONTROL 832-393-4799 WOMEN, INFANTS, CHILDREN (WIC) INFORMATION/ APPOINTMENTS 832-393-5427 HOUSTONHEALTH.ORG

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HOUSTON HEALTH DEPARTMENT

HOUSTON HEALTH d e pa rt m e n t

RESOURCES CONSUMER HEALTH 832-393-5100 FOOD ESTABLISHMENT COMPLAINTS 832-393-5100 FOOD ESTABLISHMENT PERMITS 832-393-5169 FOOD MANAGERS CERTIFICATION CLASS 832-393-5169 HAZARDOUS WASTE 832-393-5730 LABORATORY SERVICES 832-393-3900

Environmental Services AIR QUALITY INDOOR 832-393-5750 AIR QUALITY OUTDOOR 713-837-0311 832-393-5730

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ASBESTOS 832-393-5750 BUREAU OF POLLUTION CONTROL AND PREVENTION (BPCP) 832-393-5730 CHILDHOOD BLOOD LEVEL TESTING OF LEAD 832-393-5141

LEAD-BASED PAINT ABATEMENT PROGRAM 832-393-5141 MOLD 832-393-5750 MORNING AIR POLLUTION FORECAST 832-393-5612 POLLEN AND MOLD SPORE REPORT 713-247-5846 or 832-393-3920

HOUSTON HEALTH DEPARTMENT

RESTAURANT INSPECTIONS 832-393-5100

WATER POLLUTION/ SANITATION 832-393-5740

SMOKING ORDINANCE ENFORCEMENT 832-393-5100

WATER - DRINKING WATER ANALYSIS 832-393-3939

SWIMMING POOL/ SPA PERMITS/ INSPECTION 832-393-5100

Human Services

TEMPORARY EVENT FOOD PERMIT 832-393-5100

AGING DISABILITY/ KASHMERE CHRONIC DISEASE 832-393-4856

HARRIS COUNTY AREA AGENCY ON AGING 832-393-4301 KID’S VILLAGE 832-395-0069 RE-ENTRY PROGRAM 832-393-5467

COMMUNITY GARDEN PROGRAM 832-393-4795

HOUSTONHEALTH.ORG

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HOUSTON HEALTH DEPARTMENT

HOUSTON HEALTH d e pa rt m e n t

HEALTH CENTERS

Health Centers provide maternity care, family planning, immunizations, well-child examinations, tuberculosis diagnosis, dental care, and care for sexually transmitted diseases.

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HOUSTON HEALTH DEPARTMENT

CLINIC + LOCATIONS Sunnyside_Health_ Center.html

SHARPSTOWN HEALTH CENTER (STD, Dental, Family Planning, WIC, Immunizations) 832-395-9800 6201 Bonhomme Rd. South Tower, 3rd floor Houston, Texas 77036 http://www. houstontx.gov/health/ HealthCenters/ Sharpstown_Health_ Services.html PrEP Clinic Tuesdays 7:30am-4pm Call for Appointment NORTHSIDE HEALTH CENTER (Dental, STD, TB, Family Planning, Immunizations, WIC)

832-395-9100 8504 Schuller Rd. Houston, Texas 77093 http://www. houstontx.gov/health/ HealthCenters/ Northside_Health_ Center.html PrEP Clinic Thursdays 7:30am-4:30pm Call for Appointment SUNNYSIDE HEALTH CENTER (Dental, STD, TB, Family Planning, Immunizations, WIC) 832-395-0206 4605 Wilmington St. Houston, Texas 77051 http://www. houstontx.gov/health/ HealthCenters/

LA NUEVA CASA DE AMIGOS HEALTH CENTER (Dental, Family Planning, Immunizations, WIC) 832-395-0570 1809 North Main St. Houston, Texas 77009 http://www. houstontx.gov/health/ HealthCenters/La_Nueva_ Casa_de_Amigos_Health_ Center.html MAGNOLIA HEALTH CENTER (Dental Services and WIC only) 832-395-3380 7037 Capitol St. Houston, Texas 77011 http://www.houstontx. gov/health/MSC/ Magnolia_Multi_Service_ Center.html HIV/STD AND VIRAL HEPATITIS PREVENTION MOBILE CLINIC 713-859-0853 http://www.houstontx. gov/health/HIV-STD/ mobile_clinic.html

HOUSTONHEALTH.ORG

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HOUSTON HEALTH d e pa rt m e n t

MULTI-SERVICE

CENTERS

The City of Houston Multi-Service Centers provide various services to the different communities throughout the City of Houston.

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MSC+ LOCATIONS NORTHEAST MULTISERVICE CENTER 832-395-0470 9720 Spaulding Houston, Texas 77016

ACRES HOMES MULTI-SERVICE CENTER 832-393-4145 6719 W. Montgomery Houston, Texas 77091

HIRAM CLARKE MULTI-SERVICE CENTER 832-393-4200 3810 West Fuqua Houston, Texas 77045

DENVER HARBOR MULTI-SERVICE CENTER 832-395-0895 6402 Market St. Houston Texas 77020

KASHMERE MULTISERVICE CENTER 832-393-5503 4802 Lockwood Houston, Texas 77026

FIFTH WARD MULTISERVICE CENTER 832-393-3800 4014 Market St. Houston, Texas 77020

MAGNOLIA MULTISERVICE CENTER 832-395-3380 7037 Capitol St. Houston, Texas 77011

SOUTHWEST MULTISERVICE CENTER 832-395-9900 6400 High Star Houston, Texas 77074 SUNNYSIDE MULTISERVICE CENTER 832-395-0069 9314 Cullen Houston, Texas 77051 THIRD WARD MULTISERVICE CENTER 832-393-4051 3611 Ennis St. Houston, Texas 77004 WEST END MULTISERVICE CENTER 832-393-5950 170 Heights Blvd Houston, Texas 77007

HOUSTONHEALTH.ORG

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CARE FOR SELF

CARE FOR SELF

Stress affects us all, but we can decrease the negative outcomes with personal and professional support.

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CARE FOR SELF

You have a right to grieve. Stay connected, monitor your health and learn when your stress level is becoming harmful.

WHAT TO DO 26 Are You Stressed?

28 Self Audit for Signs and Symptoms of Stress 30 Six Tips to Relieve Stress

WHO TO CONTACT 32 Mind 34 Body 34 Spirit

HOUSTONHEALTH.ORG

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CARE FOR SELF

ARE YOU STRESSED?

Tips for Survivors of a Disaster or Other Traumatic Event

S

tress isn’t always bad, in small doses, it can help you perform under pressure and motivate you to do your best. Although being #HoustonStrong is important, on the road to recovery, it is also important to monitor your physical and emotional health.

TAKE A MOMENT It is common to show signs of stress after exposure to a disaster (flood) or other traumatic event (car crash). You can be affected just by witnessing a disaster or other traumatic event and you 26

HOUSTONHEALTH.ORG

may be affected regardless of whether you were hurt or lost a loved one (survivors’ guilt).

WHAT IS STRESS? Stress is your body’s way of responding to any kind of demand or threat. When you sense danger—whether it’s real or imagined—the body’s defenses kick into high gear in a rapid, automatic process known as the “fight-or-flight” reaction or the “stress response.”

CARE FOR SELF

Chronic stress disrupts nearly every system in your body.

It can even rewire the brain, leaving you more vulnerable to anxiety, depression, and other mental health problems.

The stress response is the body’s way of protecting you. Stress can also help you rise to meet challenges. It’s what keeps you on your toes during a presentation at work, drives you to study for an exam when you’d rather be watching TV, or sharpens your concentration as you look to find clarity after the storm. But beyond a certain point, stress stops being helpful and starts causing major damage to your health and your quality of life.

THE EFFECTS OF CHRONIC STRESS AND RECOVERY Your nervous system isn’t very

ABOVE What are common signs that you may be experiencing stress?

CREDIT Segal, J., Smith, M., Segal, R., & Robinson, L. (2017). Stress Symptoms, Signs, and Causes: Improving Your Ability to Handle Stress.

Helpguide.org. Retrieved from https://www. helpguide.org/articles/ stress/stress-symptomssigns-and-causes.htm

good at distinguishing between emotional and physical threats.

If you’re super stressed over an argument with a friend, a work deadline, or a mountain of bills, your body can react just as strongly as if you’re facing a true life-or-death situation. And the more your emergency stress system is activated, the easier it becomes to trigger and the harder it becomes to shut off.

If you tend to get stressed out frequently—as many of us do in today’s demanding world—your body many be in a heightened state of stress most of the time.

And that can lead to serious health problems. Chronic stress disrupts nearly every system in your body. It can even rewire the brain, leaving you more vulnerable to anxiety, depression, and other mental health problems.

POSSIBLE REACTIONS TO A FLOOD’S DISASTER OR OTHER TRAUMATIC EVENT The most dangerous thing about stress is how easily it can creep up on you. You get used to it.

It starts to feel familiar — even normal. You don’t notice how much it’s affecting you, even as it takes a heavy toll. Be it a day or a year afterwards, try to identify your early warning signs of stress and be aware of the common warning signs and symptoms of stress overload.

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CARE FOR SELF 2

EMOTIONAL SYMPTOMS

Anxiety, fear, and agitation Moodiness, irritability, or anger Depression, sadness, or general unhappiness Feeling overwhelmed Other mental or emotional health problems Heroic, feeling invincible Feel too much energy or no energy at all Numb, unable to feel either joy or sadness Guilty, even when you had no control over the traumatic event

SIGNS AND SYMPTOMS

Tips for taking care of yourself and key signs of stress Stress usually shows up in the four areas shown below, but everyone should check for ANY unusual stress responses after a disaster or other traumatic event. Below are some of the most common reactions.

1

COGNITIVE SYMPTOMS

Having trouble remembering Concentration problems Poor judgment Seeing only the negative Anxious or racing thoughts Constant worrying Feeling confused Worrying a lot Difficulty making decisions Difficulty talking about what happened or listening to others

ABOVE Self evaluate often. You may be able to “see� these stress signs better in your family, friends and teammates than in yourself.

HOUSTONHEALTH.ORG

PHYSICAL SYMPTOMS

Aches, headaches, and pains for no clear reason Diarrhea or constipation Nausea, dizziness Chest pain, rapid heart rate Loss of sex drive Frequent colds or flu Sweating or having chills Tremors (shaking) or muscle twitches Being jumpy or easily startled

4

CREDIT U.S. Department of Health and Human Services. (2013). Tips for Survivors of a Disaster or Other Traumatic Event: Managing Stress.

Substance Abuse and Mental Health Services Administration. Retrieved from https://store.samhsa.gov/shin/content//SMA13-4776/SMA13-4776.pdf

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3

BEHAVIORAL SYMPTOMS

Eating too much or too little Sleeping too much or too little Withdrawing from others Procrastinating or neglecting responsibilities Using alcohol, cigarettes, or drugs or perscription medication to relax Nervous habits (e.g., nail biting, pacing) Blaming others for everything Difficulty accepting help or helping others

CARE FOR SELF

EMERGENCY RESPONDERS

TIPS FOR TAKING CARE OF YOURSELF All disaster responders can benefit from identifying the symptoms of stress and learning how to engage in self-care activities.

RESPONDING TO DISASTERS is both rewarding and challenging work. Sources of stress for emergency responders may include witnessing human suffering, risk of personal harm, intense workloads, life-and-death decisions, and separation from family. Stress prevention and management is critical for responders to stay well and to continue to help in the situation. There are important steps responders should take before, during, and after an event. Here are a few:

SELF-CARE TIPS Try limiting work hours to 12-hour shifts (max).

Work in teams and limit time spent working alone.

Write in a journal.

Talk about your feelings and experiences.

Practice breathing and relaxation techniques.

Maintain a healthy diet.

Get sleep and exercise.

Know that it’s okay to draw limits and say “no.”

Avoid/limit caffeine and use of alcohol/drugs.

CREDIT Centers for Disease Control and Prevention. (2017). Coping with a Disaster or Traumatic Event. Emergency Preparedness and Response. Retrieved from https://emergency.cdc.gov/coping/responders.asp

REMIND YOURSELF: It is not selfish to take breaks.

Survivors needs are not more important than your own needs and well-being.

Working all of the time does not mean you will make your best contribution.

There are others who can help in the response.

PRACTICE SELFAWARENESS Recognize your (self/ teammates) stress signs.

Agree to accept instruction when signaled to stop for a “stress break.”

Avoid over-identifying with survivors’ grief/trauma.

Be aware of your limit and “compassion fatigue.”

AFTER THE RESPONSE: Pay extra attention to rekindling relationships with friends, loved ones, and coworkers who did not share the experience with you.

HELPFUL RESOURCES + MOBILE APP SAMHSA Disaster Technical Assistance Center 1-800-308-3515 www.samhsa.gov/dtac HOUSTONHEALTH.ORG

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CARE FOR SELF

If you’ve been involved in a disaster or other traumatic event, a number of tasks likely require your attention fairly urgently.

C

ompleting one task at a time may help you feel like you are gaining back some control, so make a list of the most important things you need to do.

Remember to be patient with yourself.

Take deep breaths or gently stretch to calm yourself before you tackle each task. Plan to do something relaxing after working for a while.

PRACTICAL TIPS FOR RELIEVING STRESS These stress management activities seem to work well for most people.

Use the ones that work for you.

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HOUSTONHEALTH.ORG

6 TIPS TO RELIEVE STRESS

CARE FOR SELF

DIET

EXERCISE

LAUGH + HUMOR

Eating nutritious food is

Exercise once daily or in

Despite tough times or

important. Also, having a

smaller amounts throughout

struggles, being able to have

well-balanced diet benefits

the day can release the build-

a good laugh can possibly

overall health.

up of extra stress hormones.

reduce stress.

You can do something simple, like taking a walk, gently stretching, or meditating.

RELAX

CONNECT

GET HELP

All your tasks may overwhelm

Talk with others or reach out

If you or someone you know

you, but they do not need to

to a trusted friend, family

is struggling after a disaster,

get done all at once. Remem-

member, or faith-based leader

you are not alone. Get help

ber to take it easy and take

to explore what meaning

and support 24/7; please call

time to relax.

the event may have for you.

1-800-985-5990 or you can

Connect with other survivors

text “TalkWithUs� to 66746.

and share your experience.

www.disasterdistress.samhsa.gov .

HOUSTONHEALTH.ORG

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CARE FOR SELF

MORE SELF-CARE RESOURCES HARRIS CENTER FOR MENTAL HEALTH AND IDD (Formerly Mental Health & Mental Retardation Authority of Harris County) MHMRA 713-970-7000 http://www.mhmraharris.org/ 9401 Southwest Freeway Houston, Texas 77074

MIND Self-Care Resources In Crisis? Call these 24-Hour Hotlines 24-HOUR CRISIS HOTLINE 3-Digit Crisis Line Call 2-1-1 24-Hour Toll Free Crisis Line 1-800-362-8255 32

HOUSTONHEALTH.ORG

Suicide Prevention Resources CRISIS INTERVENTION SERVICES 24-HOUR CRISIS HOTLINE Immediate Free Counseling‎ 1-800-662-4357 (Disaster Distress Helpline) http://www.samhsa.gov SAMHSA’s hotline provides counseling for anyone experiencing emotional distress.

LIFE CYCLES COUNSELING 281-299-8607 http://www. lifecyclescounseling.com/ 5870 Highway 6 North, Suite 320 Houston, Texas 77084 CRISIS HOTLINE 713-468-5463 IMALIVE 1-800-784-2433 https://www.imalive.org/ SUBSTANCE ABUSE AND MENTAL HEALTH HELPLINE - SAMHSA 832-416-1177 https://crisishotline.org/

CARE FOR SELF

NATIONAL SUICIDE PREVENTION LIFELINE 1-800-273-8255 https:// suicidepreventionlifeline. org/#main

Suicide Resources For Special Populations GAY & LESBIAN SWITCHBOARD HOUSTON 713-529-3211 http://www.montrosecenter. org/hub/services/avp/ switchboard/ 401 Branard St. Houston, Texas 77006 HOUSTON AREA WOMEN’S CENTER 713-528-6798 http://www.hawc.org/ 1010 Waugh Drive Houston, Texas 77019

Addictions Help ALCOHOL TREATMENT & DRUG ADDICTION RECOVERY http://www.recovery.org/ browse/houston-tx

NATIONAL COUNCIL ON PROBLEM GAMBLING 24-Hour Confidential National Helpline 1-800-522-4700 http://www.ncpgambling. org/

Drop-In Centers Mental Health

TEXAS HOTLINE GAMBLERS ANONYMOUS 1-888-442-7105 http://www.texasga.org/

SUPPORT GROUPS LIFE CYCLES COUNSELING 281-299-8607 5870 Highway 6 North, Suite 320 Houston, Texas 77084 http://www. lifecyclescounseling.com

Counseling and Support Groups Resources DEPRESSION AND BIPOLAR SUPPORT ALLIANCE GREATER HOUSTON 713-970-7000 http://www.dbsahouston.org KRIST SAMARITAN CENTER FOR COUNSELING AND EDUCATION 281-480-7554 http://www. samaritanhouston.org 16441 Space Center Boulevard, Suite C-100 Houston, Texas 77058

RECOVERY HOUSTON INSTITUTE 713-692-4000 10525 Eastex Freeway Houston, Texas 77093

TRI-COUNTY BEHAVIORAL HEALTHCARE 1-800-659-6994 http://www.tcbhc.org BEHAVIORAL HOSPITAL OF BELLAIRE 713-600-9500 https://bhbhospital.com/ 5314 Dashwood Drive Houston, Texas 77081

SEX THERAPY & SEX ADDICTION TREATMENT THE CENTER FOR HEALTHY SEXUALITY 713-785-7111 http://centerforhealthy sexuality.com 2400 Augusta Drive, Suite 120 Houston, Texas 77057 HOUSTONHEALTH.ORG

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CARE FOR SELF ADDICTION COUNSELING ASSOC. 713-520-5492 2990 Richmond Avenue, Ste 207 Houston, Texas 77098 WEST HOUSTON COUNSELING CENTER 281-940-8515 http://www.westhoustoncounseling.com/ 707 S. Fry Rd. Katy, Texas 77450

HOUSTON OCD COUNSELING 832-971-0025 http://www. houstonocdcounseling. com/ 9432 Katy Fwy, Ste 400 Houston, Texas 77055 ST. JOSEPH MEDICAL CENTER 713-757-1000 1401 St. Joseph Parkway Houston, Texas 77002 http://www.sjmctx.com

MEDICAL ASSISTANCE CRISIS HOTLINE 713-468-5463 (English) 713-526-8088 (Spanish)

BODY Fitness Resources YMCA OF HOUSTON 281-392-5055 http://www.ymcahouston.org SEHAH YOUTH AND FITNESS 713-747-0271

Health Care Resources LEGACY COMMUNITY HEALTH SERVICES 832-548-5000 http://www. legacycommunityhealth.org ST. JOSEPH MEDICAL CENTER 713-757-1000 1401 St. Joseph Parkway Houston, Texas 77002 http://www.sjmctx.com

SPIRIT Faith-Based Resources AGA KHAN FOUNDATION HARVEY RELIEF HOTLINE: 1-877-362-8759 https://focus-usa.org/harvey/ AISHEL HOUSE 713-522-2004 1955 University Boulevard Houston, Texas 77030 http://www.aishelhouse.org/

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BELLAIRE JEWISH CENTER 832-971-3781 12 Triangle Arc Bellaire, Texas 77401 http://www.bjchouston.org/

CARE FOR SELF CATHOLIC CHARITIES 713-874-6664 (Flood Relief Hotline) 713-526-4611 (Main) https://catholiccharities. org/wp-content/ uploads/2017/08/List-ofShelters.pdf 2900 Louisiana St. Houston, Texas 77006 https://www. catholiccharities.org/ catholic-charitieshurricane-harvey-updates/ CHABAD LUBAVITCH CENTER Offering food, kosher meals, supplies, counseling and disaster-related assistance 713-777-2000 Harvey Relief Hotline: 832-240-5400 http://www.chabadhouston.com/ (Harvey Relief) 10900 Fondren Road Houston, Texas 77096 THE CHURCH OF JESUS CHRIST OF LATTER DAY SAINTS 281-376-6804 15725 Champion Forest Dr Spring, Texas 77379 https://www.lds.org/ temples/details/houstontexas-temple EVELYN RUBENSTEIN JEWISH COMMUNITY CENTER OF HOUSTON 713-729-3200 5601 S. Braeswood Houston, Texas 77096 http://www.erjcchouston.org/

INTERFAITH MINISTRIES 713-533-4900 3303 Main St. Houston, Texas 77002 https://www.imgh.org/ ISLAMIC SOCIETY OF GREATER HOUSTON Offering food, shelter, counseling and supplies at affiliated mosques 832-941-0766 (Volunteers) 713-524-6615 (Office) https://isgh.org 3110 Eastside Drive Houston, Texas 77098 JEWISH FEDERATION OF GREATER HOUSTON 713-729-7000 5603 South Braeswood Blvd Houston, Texas 77096 https://www.houstonjewish.org/ MEYERLAND MINYAN 713-664-1687 http://www. meyerlandminyan.org/

ROBERT M. BEREN ACADEMY 713-723-7170 11333 Cliffwood Drive Houston, Texas 77035 http://www.berenacademy. org/ SEWA INTERNATIONAL 281-909-7392 1712 Highway 6 Houston, Texas 77077 https://sewausa.org/ chapter/houston/houstonoverview SOUTHERN BAPTISTS OF TEXAS http://sbtexas.com/ evangelism/disaster-relief/ hurricane-harvey-drinformation/ TZU CHI HOUSTON 713-981-8966 https:// www.tzuchi.us/houston/ 6200 Corporate Drive Houston, Texas 77036

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Stress affects us all.

Identify and seek counseling, support and monitoring are effective ways to take care of your family and self.

WHAT TO DO 38 How is your student managing Stress and Trauma?

40 Help and Solutions

WHO TO CONTACT 42 Mind 44 Food 47 Mom

49 Child 49 All 50 Pets

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HOW WELL IS YOUR STUDENT?

Helping children recover from the trauma of a disaster.

C

hildren who experience a disaster are more likely than adults to be emotionally traumatized. But parents, teachers, and caregivers can help prevent serious psychological consequences by observing, listening, and talking to children.

LOOK FOR SIGNS OF DISTRESS: YOUNG CHILDREN. Children who are preschool-age and younger may not have words to describe their experiences, 38

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but that does not mean they are unaware of the circumstances around them. Common signs of distress include: crying more than usual increased irritability changes in eating habits stomachaches and headaches fear of the dark bad dreams regressing to immature behaviors like bed-wetting and thumb-sucking Some children may become noisy and hyperactive whereas others may become shy and cling to parents.

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TEENS AND YOUNG ADULTS

Following a disaster, teens may feel overwhelmed but be unable to talk about their feelings.

It is common for adolescents to experience intense emotions.

Following a disaster, they may feel overwhelmed but be unable to talk about their feelings. The adolescent years are normally a time when teenagers are interested in moving out into the world. Disasters can change that natural inclination, making the world seem dangerous and frightening. Instead of wanting to socialize, some adolescents may become afraid to leave home.

Others who feel they have lost control over their lives may begin to experiment with high-risk behaviors like: drinking drug abuse sexual activity reckless driving

SCHOOL-AGE CHILDREN. Children from about age 6 to 11 are better able to understand the consequences of a disaster.

Because of this they are likely to feel sadness, anger, and grief over losses. Some may fear that another disaster will occur or become so preoccupied by thoughts of the disaster that they have difficulty concentrating on schoolwork. A sudden drop in grades could indicate distress.

Like younger children, schoolage children might experience physical symptoms, nightmares, and childish behaviors.

CREDIT Houston Health Department. (2017).

Factsheet: Helping children recover from the emotional aftermath of a disaster.

Retrieved from http:// www.houstontx.gov/ health/Epidemiology/ Informatics/documents/ Helping_children_ recover_Factsheet.pdf

If you, or your child, are experiencing trauma or high levels of distress, seek crisis counseling. Early intervention can help prevent worse problems in the future.

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CARE FOR FAMILY talking about their experiences, encourage them to draw pictures, tell stories, or play make-believe games. It will help them express their feelings and give adults an understanding of what they are experiencing.

TALK TO CHILDREN DURING DISASTERS:

HELP AND SOLUTIONS Tips for taking care of your student and key resources.

MAKE TIME TO LISTEN TO CHILDREN: Give children opportunities to talk. It will help relieve their stress. Some children, particularly teenagers, may be reluctant to talk. Try getting them to open up while you are engaged in activities like chores, driving, or recreation.

Give children permission to feel and express their emotions.

There is no such thing as a bad emotion. During times of disaster, it’s normal to feel sad, angry, and afraid.

If children have difficulty 40

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BELOW Self evaluate often. You may be able to “see” these stress signs better in your family, friends, and teammates than in yourself.

Tell children the truth, but make sure the amount and kind of information is age-appropriate.

Reassure children that adults are doing everything possible to keep families safe. Explain what emergency responders are doing to help. Putting the focus on good deeds rather than the disaster will help create positive outlooks.

Talk to children about your family’s faith traditions. Spiritual beliefs and practices can increase well-being during times of crisis.

OTHER HELP FOR CHILDREN: Keep daily routines intact as much as possible. Routines will offer a sense of stability in times of uncertainty.

Practice your Family Disaster Plan. If you do not have one, now is a good time to start one. Talk with all members of the family about a plan and give each member a responsibility.

Limit children’s exposure to violent media such as video games, TV programs and even news reports about the disaster.

Take care of yourself. It will help you take good care of your children.Be conscious of how you react because children will be looking to you for clues on how they should react and cope. To find crisis counseling services in your area, visit local Mental Health Authority for Disease Control and Prevention web site, www.cdc.gov.

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EMERGENCY RESPONDERS

TIPS FOR TAKING CARE OF YOURSELF All disaster responders can benefit from identifying the symptoms of stress and learning how to engage in self-care activities.

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MORE FAMILY RESOURCES...

MIND Crisis Intervention Services

Self-Care In Crisis? Call these 24-Hour Hotline 24-HOUR CRISIS HOTLINE 3-Digit Crisis Line Call 2-1-1 24-HOUR TOLL FREE CRISIS LINE 1-800-362-8255 24-HOUR CRISIS HOTLINE 1-800-662-4357 http://www.samhsa.gov

Suicide Prevention NATIONAL SUICIDE PREVENTION LIFELINE Lifeline: 1-800-273-8255 For deaf & hard of hearing: 1-800-799-4889 https:// suicidepreventionlifeline. org/help-yourself/disastersurvivors/

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HARRIS CENTER FOR MENTAL HEALTH AND IDD (Formerly Mental Health & Mental Retardation Authority of Harris County) MHMRA 713-970-7000 1502 Taub Loop Houston, Texas 77030 LIFE CYCLES COUNSELING 713-588-0410 14525 FM 529 Rd. Houston, Texas 77095 CRISIS HOTLINE 713-468-5463

IMALIVE 1-800-784-2433 https://www.imalive.org/ SUBSTANCE ABUSE AND MENTAL HEALTH HELPLINE - SAMHSA 1-800-662-4357 https://crisishotline.org/ NATIONAL SUICIDE PREVENTION LIFELINE 1-800-273-8255

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SUICIDE RESOURCES FOR SPECIAL POPULATIONS GAY & LESBIAN SWITCHBOARD HOUSTON 713-529-3211 401 Branard St. Houston, Texas 77006

Counseling Resources HOUSTON AREA WOMEN’S CENTER 713-528-6798 1010 Waugh Drive Houston, Texas 77019

HEALTHCARE FOR THE HOMELESS-HOUSTON 713-276-3073 http://www.homelesshealthcare.org LEGACY COMMUNITY HEALTH SERVICES – HOUSTON 832-548-5000 http://www. legacycommunityhealth.org THE GATHERING PLACE, INC. 713-729-3799 http://www.gplace.org 5310 South Willow Houston, Texas 77035

CARE FOR FAMILY CATHOLIC CHARITIES COUNSELING SERVICES 713-874-6602 https://www. catholiccharities.org/ourservices/strengtheningfamilies/counselingservices/ DEPELCHIN CHILDREN’S SERVICES 713-730-2335 https://www.depelchin.org/ counseling/ ALLIANCE FOR MULTICULTURAL COMMUNITY SERVICES WELLNESS CENTER 713-776-4700

DISASTER DISTRESS HOTLINE 1-800-985-5990 TEXT: “TalkWithUs” to 66746 http://www. disasterdistress.samhsa.gov FEMA CRISIS COUNSELING Call the FEMA Helpline 1-800-621-FEMA (1-800-621-3362).

For disaster assistance applicants who have a speech disability or hearing loss and use TTY, please call 1-800-462-7585. http://mentalhealth. samhsa.gov/cmhs/ EmergencyServices/ progguide.asp

HOUSTON GALVESTON INSTITUTE 713-526-8390 http://www.talkhgi.org/ JEWISH FAMILY SERVICES 713-667-9336 http://www.jfshouston.org/ counselingservices.php MENTAL HEALTH AMERICA OF GREATER HOUSTON Crisis Intervention Hotline: 832-416-1177 Disaster Distress Hotline: 1-800-985-5990 Text 66746 to connect with a Licensed Clinic

SUICIDE: TEXAS 2017 FACTS & FIGURES Suicide Death Rates

Texas Nationally

Number of Deaths

by Suicide

Rate per 100,000 Population

State Rank

3,403

12.44

41

44,193

13.26

Suicide cost Texas a total of $3,516,245,000 of combined lifetime medical and work loss cost in 2010, or an average of $1,216,273 per suicide death.

IN TEXAS, SUICIDE IS THE...

2nd leading

Suicide is the 11th leading cause of death overall in Texas.

cause of death for ages 10-14

5th leading

10th leading

cause of death for ages 45-54

On average, one person dies by suicide every three hours in the state.

Based on most recent 2015 data from CDC. Learn more at afsp.org/statistics.

3rd leading

cause of death for ages 15-34

cause of death for ages 55-64

4th leading

cause of death for ages 35-44

16th leading

cause of death for ages 65 & older

More than twice as many people die by suicide in Texas annually than by homicide; the total deaths to suicide reflect a total of 72,622 years of potential life lost (YPLL) before age 65.

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services and supplies to families affected

by Hurricane Harvey: medical consultations, blood sugar checks, blood pressure checks, EKGs, insulin, tetanus shots, health education services, counseling sessions, limited medicine, limited hygiene and Zika Virus supplies, clothes, and food. Available for patients with or without insurance. Available to all people who live in Houston regardless of immigration status. For clinic location and hours: www. ibnsinafoundation.org Social Worker http://www. mhahouston.org/hurricaneharvey-resource-list/

medical and social services.

For more information, visit https://www.harrishealth.org

MONTROSE CENTER 713-529-0037 http://www.montrosecenter. org/hub/services/ behavioral-health/

For clinic locations and hours: https://www. harrishealth.org/en/ services/locations/pages/ default.aspx

BODY

Medical care is not free, but financial assistance is available to those who qualify. If you are a new patient and do not have insurance, you will have to first establish eligibility for medical assistance at one of Harris Health’s eligibility centers.

HOPE CLINIC Provides quality healthcare without any prejudice to all people of greater Houston in a culturally and linguistically competent manner. Offers primary care walk-in medical attention and disaster relief information for families affected

by Hurricane Harvey.

Services are available in 14 different languages, including Mandarin, Cantonese, Vietnamese, Korean, Burmese, Arabic, and Spanish. For more information visit: http:// www.hopechc.org/.

IBN SINA COMMUNITY CLINIC Offers the following

For clinic locations and hours: http://www.hopechc. org/location/

Medical + Wellness Services HARRIS HEALTH SYSTEM Provides a wide range of healthcare services to Harris County residents, including adult weight management, mental and behavioral health, primary and specialty care, and other 44

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To make an appointment call: 713-773-0803.

No one is declined care based on ability to pay.

Available for patients with or without insurance.

Available to all people who live in Houston regardless of immigration status.

SHIFA USA Provides medical assistance for those affected by Hurricane Harvey at no cost. All four clinics in the Houston area are open to serve the community at large. For more information visit: http://shifausahouston.org/.

For clinic locations and hours: http:// shifausahouston.org/ locations/ To contact the main office call: 713-779-1555 Shifa USA is providing care at no cost.

Available for patients with or without insurance.

Available to all people who live in Houston regardless of immigration status.

HOUSTON HEALTHCARE FOR THE HOMELESS Promotes health, hope, and dignity for Houston’s homeless through accessible and comprehensive care.

Providing medical care, psychiatry, counseling services, and social work

services to those affected by Hurricane Harvey. For more information visit: https://www.homelesshealthcare.org/.

For clinic locations and hours: https://www. homeless-healthcare.org/ locations-schedules No one is declined care based on ability to pay.

Available for patients with or without insurance.

Available to all people who live in Houston regardless of immigration status.

BAYOU ACTION ST. HEALTH – BASH Visit the BASH Facebook page for up-to-date disaster relief tips and resources on health. Send a message on their Facebook page to have your health-related questions answered: https://www.facebook.com/ Bayou-Action-St.-HealthBASH-868606126613493/ Interpreters are available in languages including Spanish, Arabic, Vietnamese, Hindi, and Urdu.

Services are free of charge.

Available for patients with or without insurance.

Available to all people who live in Houston regardless of immigration status.

RX OPEN Helps patients to find nearby open pharmacies in areas impacted by disaster. Service provided by Healthcare Ready. To access the Open Pharmacies Map and other resources, use the following lin: https:// www.healthcareready.org/ rxopen?fref=gc Service is free of charge.

Available for patients with or without insurance.

Available to all people who live in Houston regardless of immigration status.

KIDNEY COMMUNITY EMERGENCY RESPONSE Patients can use the KCER Hotline to contact their dialysis facility and to locate open dialysis facilities in their area. For KCER resources on emergency preparedness, visit: http://www.kcercoalition. com/en/hurricane-harvey/.

Call the KCER Hotline: 1-866-901-3773 SAN JOSE CLINIC Provides pediatrics, adult medical and dental, cardiology, dermatology, orthopedics, gynecology, immunizations, ear, nose and throat, endocrinology, optometry, ophthalmology, and rheumatology services.

713-228-9411 http://www.sanjoseclinic.org HOUSTONHEALTH.ORG

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Houston, Texas 77029 http://www. houstonfoodbank.org/ MAGNIFICAT HOUSES, INC. 713-224-1373 713-520-0461 2009 Congress St. Houston, Texas 77002 http://magnificathousesinc. org/Loaves_And_Fishes. html

FOOD Students FREE MEAL CENTERS 9 HISD locations are providing free meals to anyone in the community (not limited to students) on a first-come, first-served basis Breakfast: 8 AM-9 AM; Lunch: 11 AM-Noon; Dinner: 4 PM-5 PM For locations, visit: http://houston.cbslocal. com/2017/09/02/hisd-toopen-nine-meal-centers/ FREE AND REDUCED MEALS For Houston ISD students to receive 3 meals a day for 46

WESLEY COMMUNITY CENTER, INC. FOOD PANTRY 713-223-8131 http://www. wesleyhousehouston.org 2017-2018 school year, parents should complete the application at https:// mealapps.houstonisd.org/.

FEEDING TEXAS http://feedingtexas.org

Food Banks + Assistance

AUSTIN FOOD BANK 512-282-2111 https://www. centraltexasfoodbank.org

MOBILE Mobile Food Trucks will be mobilized across the state to aid victims of the storm. Call 2-1-1 for more information.

FOOD ASSISTANCE/SNAP 512-475-0066 or 2-1-1 P.O. Box 12847 Austin, Texas 78711 https://www.fns.usda.gov/ tefap/about-tefap HOUSTON FOOD BANK 832-369-9390 535 Portwall St.

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HOUSTON FOOD BANK 832-369-9390 http://houstonfoodbank.org GALVESTON FOOD BANK 409-945-4232 http:// galvestoncountyfoodbank.org FOOD BANK OF THE GOLDEN CRESCENT (VICTORIA) 361-578-0591 http://victoriafoodbank.org (Closed Friday)

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CORPUS CHRISTI FOOD BANK 361-887-6291 http://foodbankcc.com

https://hhs.texas.gov/ services/aging/long-termcare/aging-disabilityresource-center

SOUTHEAST TEXAS FOOD BANK (BEAUMONT) 409-839-8777 http://setxfoodbank.org

LIVING HOPE WHEELCHAIR ASSOCIATION 281-764-6251 http://www.lhwassociation. org/

FOOD BANK OF THE RIO GRANDE VALLEY (PHARR) 956-682-8101 http://foodbankrgv.com BRAZOS VALLEY FOOD BANK (BRYAN) 979-779-3663 http://bvfb.org CENTRAL TEXAS FOOD BANK (AUSTIN) 512-282-2111 http:// centraltexasfoodbank.org

MAYOR’S OFFICE FOR PEOPLE WITH DISABILITIES 832-394-0814 http://www.houstontx.gov/ disabilities/ NATIONAL CENTER FOR COLLEGE STUDENTS WITH DISABILITIES 1-800-626-4959 http://www.nccsdonline. org/harveyflood.html

PORTLIGHT STRATEGIES Hurricane Harvey Disability Hotline: 1-800-626-4959 http://www.portlight.org/ home.html REHABILITATION SERVICES VOLUNTEER PROJECT 1-855-825-7787 http://ww.rsvptexas.org UNITED SPINAL ASSOC. OF HOUSTON 713-364-4724 http://www. unitedspinalhouston.org LEGACY COMMUNITY HEALTH SERVICES – HOUSTON 832-548-5000 http://www. legacycommunityhealth.org

SAN ANTONIO FOOD BANK 210-337-3663 http://safoodbank.org

MORE PEOPLE WITH DISABILITIES The following services provide inclusive relief to people with disabilities.

AGING AND DISABILITY RESOURCE CENTER 1-855-937-2372 HOUSTONHEALTH.ORG

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YMCA INTERNATIONAL SERVICES 713-339-9015 http://www. ymcainternationalservices. org 6300 Westpark, Suite 600 Houston, Texas 77057 EMERGENCY AID COALITION 713-528-3663 http://eachouston.org/ 5401 Fannin St. Houston, Texas 77004

MOM

Self-Care HOUSTON AREA WOMEN’S CENTER Domestic Violence Hotline: 713-528-2121 Rape Crisis Hotline: 713-528-7273 https://www.hawc.org/ MONTGOMERY COUNTY WOMEN’S CENTER 24-Hour Hotline: 936-441-7273 http://mcwctx.org/ RESOURCE AND CRISIS CENTER OF GALVESTON COUNTY 24-Hour Hotline Toll Free: 1-888-919-7233

CATHOLIC CHARITIES OF THE ARCHDIOCESE OF GALVESTON-HOUSTON 713-874-6570 http://www. catholiccharities.org 2900 Louisiana St. Houston, Texas 77006 THE LANDING 713-766-1111 http://www.thelanding.org hello@thelanding.org 9894 Bissonnet St., Suite 605 Houston, Texas 77036 RESCUE HOUSTON 24/7 Helpline: 713-322-8000 281-397-3931 http://rescuehouston.org/ info@rescuehouston.org P.O. Box 37091 Houston, Texas 77237

24-Hour Hotline: 409-765-7233 https://www.rccgc.org/ 48

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HOUSTON COMPASS, INC. 713-229-8319 http://www. houstoncompass.org DOMESTIC VIOLENCE AVDA (AID TO VICTIMS OF DOMESTIC ABUSE) 713-224-9911 https://avda-tx.org/ ASIANS AGAINST DOMESTIC ABUSE 713-974-3743 https://www.aadainc.org/ BAY AREA TURNING POINT 24-Hour Hotline: 281-286-2525 http://www. bayareaturningpoint.org/ DAYA HOUSTON Crisis Helpline: 713-981-7645 https://dayahouston.org/

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THE BRIDGE OVER TROUBLED WATERS 24-Hour Hotline: 713-473-2801 http://www. thebridgeovertroubledwaters.org/v2/ FAMILY TIME FOUNDATION, INC. Crisis Helpline: 281-446-2615 https://familytimeccc.org/ FORT BEND COUNTY WOMEN’S CENTER 24-Hour Hotline: 281-342-4357 http://www.fbwc.org/

CHILD

LOCAL INFANT FORMULA FOR EMERGENCIES (L.I.F.E.) 713-528-6044 http://lifehouston.org

COMMISSION (HHSC) Provides financial help for children and their parents or relatives who are living with them. Families who receive TANF benefits can also apply for Medicaid benefits.

2-1-1, Option 2 http://www.

YourTexasBenefits.com

Counseling MARRIAGE AND FAMILY CONTINUUM INTEGRATED HEALTH SERVICES 713-383-0888 3003 South Loop W, Houston, Texas KRIST SAMARITAN CENTER FOR COUNSELING AND EDUCATION 281-480-7554 http://www. samaritanhouston.org

FAMILY HOUSTON 713-861-4849 4625 Lillian St. Houston, Texas 77007 http://www.familyhouston.org FAMILY ENDEAVORS INC. 832-680-1755, ext. 450 http://www. familyendeavors.org 1235 N Loop West, Ste 220 Houston, Texas 77008 KRIST SAMARITAN CENTER FOR COUNSELING AND EDUCATION 281-480-7554 http://www. samaritanhouston.org CATHOLIC CHARITIES OF THE ARCHDIOCESE OF GALVESTON-HOUSTON 713-526-4611 http://www. catholiccharities.org

TEXAS DIAPER BANK 210-731-8118 http://texasdiaperbank.org WIC CARD (WOMEN, INFANTS, AND CHILDREN) 1-800-942-3678

ALL

State and Federal Resources TEXAS HEALTH AND HUMAN SERVICES HOUSTONHEALTH.ORG

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PETS HOUSTON SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS HOUSTON (SPCA) The Houston SPCA is the leader in animal-related disaster response, rescue, and recovery.

713-869-7722 www.houstonspca.org 900 Portway Drive Houston, TX 77024

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PAWS HOUSTON (Pets Are Wonderful Support) Helps to sustain relationships between pet owners and their pets when owners are dealing with a terminal or chronic illness.

713-840-7297 www.pawshouston.org 1940 Fountainview Drive Houston, TX 77057 HOUSTON HUMANE SOCIETY Provides lodging and food for pets whose owners must relocate to shelters in time of disaster.

713-433-6421 www.houstonhumane.org 14700 Almeda Road Houston, TX 77053

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” Everyone deserves a place to call home.”

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LIFE AFTER THE STORM...

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It is devastating to lose your home.

Still, there are resources that can help you rebuild.

WHAT TO DO 54 What to Do with Mold 56 Tips: Mold + Clean up 57 Home: Debris Removal

WHO TO CONTACT 58 A Guide to Homeowners vs.

Flood Policies 59 Six Tips to Help Repair Your Home HOUSTONHEALTH.ORG

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WHAT TO DO WITH MOLD? Homeowner’s and Renter’s Guide To Mold Cleanup After Disasters

C

leaning up after a flood can pose health risks. You and your family should wait to re-enter your home until professionals tell you it is safe, with no structural, electrical, or other hazards.

Before you start cleanup activities, contact your insurance company and take pictures of the home and your belongings.

Remember – drying your home and removing water-damaged items is your most important step for preventing mold damage.

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IS THERE A PROBLEM? Was your home flooded? If so, and you were not able to dry your home (including furniture and other items) within 24-48 hours, you should assume you have mold growth. You need to completely dry everything, clean up the mold, and make sure you don’t still have a moisture problem.

You may see or smell mold on clothing, drywall, furniture, cardboard boxes, or books, but

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Exposure to mold can lead to asthma attacks, eye and skin irritation, and allergic reactions.

it may also be hidden under or behind items like carpet, cushions, or walls.

HOW MOLDS CAN AFFECT YOUR HEALTH Exposure to mold can lead to asthma attacks, eye and skin irritation, and allergic reactions.

It can lead to severe infections in people with weakened immune systems. Avoid contaminated buildings and contaminated water as much as you can.

Flood water may have carried sewage or chemicals into your home. This could expose you or your family to viruses, bacteria,

CREDIT U.S. Department of Health and Human Services. (2015).

Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters.

Retrieved from https:// www.cdc.gov/mold/ pdfs/homeowners_and_ renters_guide.pdf

disease carriers (such as mosquitos), and parasites, as well as mold. To learn more about cleaning and disinfection go to: www.cdc.gov/ healthywater/emergency/flood/ standing.html

BEFORE YOU ENTER ANY MOLDY SITE: Protect yourself and loved ones against hazards. People with breathing problems like asthma or who have weakened immune systems should stay away from moldy sites. Children should not take part in disaster cleanup work.

Check for loose power lines or gas leaks. Make sure the electricity and gas are turned off.

Look for sagging ceilings or floors or other structural problems.

Watch out for wet, muddy, or slippery floors.

Protect your mouth and nose against breathing in mold: wear at least an N-95 respirator. If you plan to spend a lot of time removing moldy belongings or doing work like ripping out moldy drywall, wear a half-face or full-face respirator.

Basic information on using it is in OSHA’s general respiratory protection guidance.

Protect your skin. Wear protective gloves (non-latex, vinyl, nitrile, or rubber). Do not touch mold or moldy items with bare hands.

Protect your eyes. Wear goggles that provide complete eye protection. Choose goggles designed to keep out dust and small particles. Safety glasses or goggles that have open vent holes will not protect you against dust and small particles.

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CARE FOR HOME Remove standing water and wet items. Use a wet vacuum to remove water from floors, carpets, and hard surfaces.

Ideally, dry your home and everything in it within 24 to 48 hours.

2

Open all doors and windows while working and leave as many open as is safe when you leave.

Open inside doors, especially closets and interior rooms, to let air flow to all areas.

Open kitchen cabinets and bathroom vanity doors; remove drawers, wipe them clean, and stack them to dry.

Open the attic access to let air flow to the attic.

3

TIPS: MOLD + CLEAN UP

Houston, we have a problem.

A safety guide for you SHOULD I DO THIS MYSELF? In a perfect world, no. This job may be too difficult or dangerous for you. It may be best to get help from experienced and qualified professionals if you can. Hire a mold inspection or remediation professional affiliated with or certified by the National Environmental Health Association (NEHA), the American Industrial Hygiene Association (AIHA), the Institute of Inspection, Cleaning and Restoration Certification (IICRC), or American Council for Accredited Certification (ACAC) to inspect, repair, and restore the damaged parts of your home.

Put on the 1 personal IF I MUST DO THIS MYSELF, HOW CAN protective equipment I DO IT SAFELY? described above to Follow these steps: protect your eyes, nose, mouth, and skin.

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When electricity is safe to use, use fans and dehumidifiers to remove moisture.

Do not use fans if mold has already started to grow, because the fans may spread the mold.

4

Clean with water and a detergent. If you use cleaning products, do not mix cleaning products together. DO NOT mix bleach and ammonia because it can create toxic vapors.

5

Painting or caulking over mold will not prevent mold from growing. Fix the water problem completely and clean up all the mold before you paint or caulk.

6

7 dried.

Throw away items that can’t be cleaned and

CARE FOR HOME

HOMEOWNER DEBRIS REMOVAL

TIPS FOR TAKING CARE OF YOUR HOME

SAFETY TIPS ON USING PORTABLE GENERATORS

WHAT YOU SHOULD WEAR

If you use a portable generator for electricity use CAUTION to avoid carbon monoxide poisoning and fires.

• Use portable generators OUTSIDE and at least 20 feet away from buildings.

• Do not use portable generators inside your house or garage.

• Do not put portable generators on balconies or near doors, vents, or windows.

• Do not use portable generators near where you or your children are sleeping.

• Never refuel a generator while it is hot.

• For more information, go to: www.osha.gov/OshDoc/data_Hurricane_Facts/portable_generator_safety.pdf

Minimum protection for flood clean-up work.

AM I DONE? • •

•

If you still see or smell mold, you have more work to do. After a remediation, there should be no signs of water damage or mold growth.

You may need to ask a mold remediation professional to know whether your mold problem is completely fixed. As noted in the “Should I do this myself?” section, sampling for mold is not usually recommended; instead, a careful inspection of the work area for completion of the cleanup and absence of mold-related odors is usually appropriate.

If you have health problems that get worse when you return home, like asthma or allergy attacks or skin or HOUSTONHEALTH.ORG 57 eye irritation, you may still have some mold.

CARE FOR HOME A GUIDE TO HOMEOWNERS VS. FLOOD POLICIES PREPARED BY THE INDEPENDENT INSURANCE AGENTS & BROKERS OF NEW YORK, INC.

Claim Scenario

Damage caused by a flood resulting from heavy rains, overflow of a river or stream, melting snow.

Sewer back-up or sump pump failure.

A burst pipe causes water damage in my home or to my contents.

Water seeps into my basement from the ground.

Storm winds cause a tree to fall onto your house, punching holes in the roof and allowing rainwater to enter, damaging walls, floors and belongings.

Storm winds blow tidal waves off the ocean, causing them to enter the house, ruining floors, walls and belongings.

Persistent heavy rains cause mud to flow downhill, enter the house and damage the interior & belongings.

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Water overflows a levee, loosens a mailbox from its moorings, and throws the mailbox through the house’s front windows.

ISO Standard HO-3

The most common homeowners policy

NO

Standard homeowners and renters insurance does not cover flood damage.

NFIP Flood

Government-issued policy purchased directly from FEMA or through a private carrier.

YES

The NFIP policy provides replacement cost coverage up to $250,000 for the structure of your home, but actual cash value (replacement cost less depreciation) coverage up to $100,000 for your personal possessions.

MAYBE

NO

Standard homeowners & renters insurance does not cover but it is available through purchase of additional special coverage on the homeowners policy, as long as it is not determined to be caused by a flood. If flooding occurs simultaneously, coverage is excluded whether the damage was caused directly or indirectly by flood.

This is known as the “concurrent causation” clause.

The NFIP does not cover water or waterborne material that backs up through sewers or drains or discharges or overflows from a sump, sump pump, or related equipment.

YES The HO-3 covers you for accidental discharge of water from a plumbing system.

NO Water seepage is excluded under the HO-3. It is considered a maintenance issue.

YES The HO-3 covers you for loss to property caused by the direct force of wind, damaging the building, causing an opening in a roof or wall, and permitting rain to enter through the opening.

NO The NFIP does not cover water, moisture, mildew or mold damage that results primarily from failure, stoppage or brerakage of water or sewer lines, drains, pumps, fixtures or equipment.

MAYBE Only if the seepage is due to a flood. Otherwise it is considered a maintenance issue.

NO The NFIP does not cover loss caused directly or indirectly by rain, snow, sleet, hail or water spray.

NO

YES

Standard homeowners and renters insurance does not cover damage caused by waves, tidal waves and tsunami tides, tidal water, spray from any of these, and storm surge.

The NFIP covers loss directly caused by a general and temporary condition of partial or complete inundation of two or more acres/properties from overflow of tidal waters.

NO

YES

Standard homeowners and renters insurance does not cover loss caused by mudflow.

The NFIP covers loss directly caused by a river of liquid & flowing mud on the surfaces of normally dry land areas.

NO Standard homeowners and renters insurance does not cover loss caused by the overflow of water or waterborne material that has escaped from a dam, levee, seawall, or any other boundary or containment system.

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YES The NFIP covers loss directly caused by a material borne by flood waters.

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TIPS TO HELP REPAIR YOUR HOME

Where can people get more information?

More information about mold and cleaning up after floods can be found online at: www.epa.gov.

TAKE CARE OF YOURSELF FIRST

GIVE YOUR HOME FIRST AID

GET ORGANIZED + KEEP IT SIMPLE

DRY OUT YOUR HOME

RESTORE THE UTILITIES

CLEAN UP

CHECK FINANCIAL ASSISTANCE

REBUILD AND FLOODPROOF

PREPARE FOR NEXT FLOOD HOUSTONHEALTH.ORG

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Gather emergency supplies and follow local radio or TV updates.

Recognize Flood Risk • Identify floodprone or landslide-prone areas near you.

Unplug appliances to prevent electrical shock when power comes back on.

• Know your community’s warning signals, evacuation routes, and emergency shelter locations.

• Know flood evacuation routes near you.

Do NOT drive or walk across flooded roads. Cars and people can be swept away.

When power lines are down, water is in your home, or before you evacuate, TURN OFF gas, power, and water.

Throw away items that cannot be disinfected, like wall coverings, cloth, rugs, and drywall.

Tie down or bring outdoor items inside. practice safe hygiene Wash hands with soap and water to help prevent germs.

Listen for information from your local officials on how to safely use water to drink, cook, or clean.

Use fans, air conditioning units, and dehumidifiers for drying.

For cleanup, wear rubber boots and plastic gloves.

Clean walls, hard floors, and other surfaces with soap and water. Use a mixture of 1 cup bleach and 1 gallon water to disinfect.

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For more information visit

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http://emergency.cdc.gov/disasters/floods/

Caution! Flood water may contain trash.

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Keeping Your Lungs Safe During Flood Clean-Up Floods can be extremely dangerous, and the flood water itself — even after it recedes — may put lung health at risk because of sewage and chemicals in the water and mold. To best protect your lung health after a flood and during the clean-up, here are four quick things to know: 1. Protect your family’s health from the start.

Identify vulnerable family members, which include children, older adults and anyone with chronic lung diseases like asthma or COPD (which includes emphysema and chronic bronchitis), and do your best to maintain their exposure to the clean-up process. Protect workers with N95 mask (available at hardware stores), disposable gloves and goggles.

4. Clean what you can, and discard the rest.

Materials that can be cleaned must be cleaned with water and detergent, and dried thoroughly. Avoid using bleach which can make it hard to breathe if indoor areas are not well ventilated. Remove everything that has been soaked by water and are damaged beyond use, as they may harbor mold or dangerous toxins from the flood waters.

2. Start by stopping the water intrusions. Trace the pathways of the water to find where damage has spread. Contain the water-damaged materials and furnishings and protect your family’s exposure to them, as they may contain toxins from the flood waters or mold.

If you are worried about your family’s lung health and have questions, call 1-800-LUNGUSA to talk to American Lung Association health professionals.

3. Turn off the electricity and gas at the main location during clean-up. In addition, do not use portable gasoline- or diesel-powered generators, power washers, grills, camp stoves or other gasoline, propane or charcoal-burning equipment and other devices inside. These produce carbon monoxide that can kill occupants if it builds up indoors.

1-800-LUNGUSA | Lung.org

It is not uncommon for people to develop lung problems after a disaster such as Tropical Storm Harvey, even if they’ve never had problems before. Be aware of any breathing problems that may arise, including: • Coughing, especially at night • Wheezing or feeling short of breath • Chest tightness or pain • Get immediate emergency medical help if fingernails or lips are turning blue or if there is severe chest pain. Both could be life-threatening.

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MORE HOME RESOURCES

information on which shelters are available for newcomers. We recommend that you call before you go to the shelter to confirm that it is still open.

Text your zip code to 346-214-0739 for the closest shelter near you.

CITY OF HOUSTON http://abc13.com/weather/ list-of-shelters-aroundhouston-area/2341032/?ct=t SEARCH HOMELESS SERVICES 713-739-7752 http://www.searchhomeless. org

One-Stop Resource Centers

Shelter and Housing

AMERICAN RED CROSS OF GREATER HOUSTON 713-526-8300 http://www.redcross.org/ local/texas/gulf-coast/localchapters/houston 2700 Southwest Freeway Houston, Texas 77098

Shelters are available to Houstonians impacted

by Hurricane Harvey, regardless of immigration status. Because shelter capacities and locations are continuously changing, we ask that you click on the following links to find up-to-date

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THE SALVATION ARMYGREATER HOUSTON AREA COMMAND 713-650-6530 http://www. salvationarmyhouston.org MISSION OF YAHWEH, INC. 713-466-4785 http://www. missionofyahweh.org GOOGLE CRISIS RESPONSE A map showing open/atcapacity shelters: http://google.org/ crisismap/2017-harvey

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RED CROSS http://www.redcross.org/ get-help/disaster-reliefand-recovery-services/ find-an- open-shelter?ct=t

and not a grant. http://www.apps. texasrealestate.com/ public/disasterRelief/ reliefApplications.cfm

COALITION FOR THE HOMELESS www.homelesshouston. org

GULF COAST COMMUNITY SERVICES ASSOCIATION, INC. (GCCSA) 713-393-4700 http://www.gccsa.org

CROWD-SOURCED RESOURCE (includes regular updates and shelter needs): https://johnnyqbui.github. io/Houston-Shelters/ ISLAMIC SOCIETY OF GREATER HOUSTON https://isgh.org/harvey/

CHANGE HAPPENS! 713-374-1238 http://www. changehappenstx.org

TEXAS INTERFAITH HOUSING CORPORATION AND MANAGEMENT CORPORATION 713-526-6634 ext. 221 http://www.ti-f.org 3701 Kirby Dr. Suite 860 Houston Texas 77098 CATHOLIC CHARITIES OF THE ARCHDIOCESE OF GALVESTONHOUSTON http://www. catholiccharities.org MY BROTHER’S KEEPER OUTREACH CENTER 281-498-9933 http://mybkoutreach.org

THE CHILDREN’S CENTER, INC. 844-763-8861 https:// thechildrenscenterinc.org/

Rental Assistance TEXAS ASSOCIATION OF REALTORS Relief fund for those who have suffered damage to their property or have been displaced due to Hurricane Harvey.

Application does not ask for information on immigration status.

Maximum assistance offered is a loan of $1,000 per applicant. Note: This money offered is a loan HOUSTONHEALTH.ORG

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CARE FOR WORK

#HOUSTONST 64

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TRONG

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Financial assistance is available for those impacted at work, whether it be their job or business..

WHAT TO DO 54 Jobs + Resources 56 Replacing Resources 57 Business + Recovery

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JOBS + RESOURCES

Looking for a short-term job where you also can help with the recovery effort of Hurricanes Harvey, Irma, and Maria?

AARP is assisting the Small Business Administration as it looks to hire thousands of temporary employees to help with disaster relief efforts due to the recent storms. Opportunities include loan specialists, damage verifiers, and legal assistants and available from now until December 31. https://jobs.aarp.org

Job Assistance TEXAS WORKFORCE COMMISSION DISASTER UNEMPLOYMENT ASSISTANCE Those with valid work permits who do not qualify for regular unemployment benefits can apply for

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DISASTER UNEMPLOYMENT ASSISTANCE. https://www.twc.state. tx.us/jobseekers/disasterunemployment-assistance TEXAS WORKFORCE COMMISSION 1-800-939-6631

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To be eligible for help under Disaster Unemployment, one of the following must have occurred because of the disaster: • You lost your job, which was more than 50% of your total income.

• You live in, work in, or travel through the disaster area.

• Your place of employment was damaged or closed.

• You were scheduled to start work but the job no longer exists or you can no longer reach the new job.

• You suffered injury or incapacitation.

• You became the breadwinner or major support of the household due to the death of the head of household.

Temporary and seasonal workers are only eligible for DUA for the weeks that they would have been employed if the disaster had not occurred.

For example, if a seasonal worker was scheduled to work for four weeks after the disaster and then under normal circumstances would be terminated, that worker would be eligible for only four weeks of DUA.

CARE FOR WORK

The following organizations provide employment services: ALLIANCE FINANCIAL OPPORTUNITY CENTER 713-776-4700 http://www. allianceontheweb.org/ financial-center/ CAREER & RECOVERY RESOURCES, INC. 713-754-7000 http://www. careerandrecovery.org/ FAMILY SERVICES OF GREATER HOUSTON 713-861-4849 http://www.familyhouston. org/houston-employmentservices/ GOODWILL HOUSTON 713-692-6221 http://www. goodwillhouston.org/ jobs/employmentopportunities/ HOUSTON AREA URBAN LEAGUE 713-393-8700 http://www.haul.org/ programs/wd NORTHWEST ASSISTANCE MINISTRIES 281-885-4555 http://www.namonline.org/ about-us/employmentopportunities/

WORKFORCE SOLUTIONS 1-888-469-5627 http://www.wrksolutions. com/for-individuals http://www.wrksolutions. com/about-us/ hurricaneharvey-recoveryupdates

Cash and Other Assistance ALLIANCE OF HURRICANE HARVEY DISASTER RELIEF EFFORTS 281-948-1840 http://www. disasterreliefefforts.org/ BAKERRIPLEY (NRG STADIUM EMERGENCY SHELTER) 713-273-3701 http://www.bakerripley.org/ CAREER GEAR GREATER HOUSTON, HURRICANE RELIEF CENTER 281-738-0734 http://www. careergearhouston.org/ index.html CATHOLIC CHARITIES (DOWNTOWN) 713-874-6664 http://www. catholiccharities.org/ourservices/strengtheningfamilies/disaster-relief/

ECHOS (SOUTHWEST) 713-270-0369 http://www.echos-houston.org/ FE Y JUSTICIA WORKER CENTER (MONTROSE) 713-862-8222 http://www. houstonworkers.org/ FOCUS HUMANITARIAN ASSISTANCE USA 877-362-8759 http://www.Focus-USA.org 700 First Colony #300 Sugar Land, Texas 77479 HOUSTON IN MOTION http://www. houstoninmotion.org/ flood-form/ INTERNATIONAL EMERGENCY AND DEVELOPMENT AID 713-774-2522 http://www.iedarelief.org LIVING HOPE WHEELCHAIR ASSOC. 281-764-6251 http://www. lhwassociation.org/ MEMORIAL ASSISTANCE MINISTRIES (SPRING BRANCH) 713-468-4516 https://www.maministries.org/ PLAZAMERICAS MALL 7500 Bellaire Boulevard, Ste BB20, Houston, Texas 77036 HOUSTONHEALTH.ORG

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the type(s) of insurance coverage you have.

Financial information: You will be asked to enter your family’s gross total household income at the time of the disaster.

FEMA Cash Assistance

FEMA CASH ASSISTANCE Non-Housing Needs FEMA provides cash assistance for disaster-related medical and dental expenses, disaster-related funeral and burial expenses, clothing, household items, tools required for your job, educational materials, fuel for heat, clean-up items, vehicle damage, moving and storage expenses, and other expenses deemed necessary by FEMA or authorized by law. You or someone who lives with you must be a U.S. citizen or 68

Contact information: Along with the address and phone number where the damages occurred, you will be asked for information on how FEMA can contact you. It is very important that you provide FEMA with your current mailing address and phone numbers where you can be contacted. “qualified alien” to apply.

You will need the following information to complete the registration: Social Security Number (SSN) If you are undocumented, you will not be personally eligible for FEMA cash assistance programs.

However, your household may still be eligible to receive assistance, as you may apply on behalf of your U.S. citizen child, or another adult household member may qualify the household for assistance.

Insurance information: You will be asked to identify

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Electronic Funds Transfer (EFT) Direct Deposit Information (optional): If you are determined to be eligible for assistance and would prefer that funds be transferred to your account, you will be asked for your banking information, which includes: the institution name, type of account, routing and account number.

Apply by phone: call 1-800-621-3362 or TTY 1-800-462-7585 Apply online: visit http://www.fema.gov/applyassistance

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REPLACING MISSING RESOURCES Replace Lost or Damaged Documents GREEN CARDS 1-800-375-5283 https://www.uscis.gov/ green-card/after-greencard-granted/replacegreen-card BIRTH AND DEATH CERTIFICATES 1-888-963-7111 http://www.dshs.texas.gov/ vs/reqproc/default.shtm SNAP (FOOD STAMPS)/ WIC 1-800-942-3678 Call 2-1-1 to find the closest WIC Clinic and get a replacement card and benefits.

TEXAS DRIVER’S LICENSE 512-424-2600 http://www.dshs.texas.gov/ vs/reqproc/default.shtm PROOF OF ADDRESS/ RESIDENCY http://www.dps.texas.gov/ internetforms/Forms/DL57.pdf

BANK CHECKS, ATM/ DEBIT CARDS, OR SAFE DEPOSIT BOXES 1-877-275-3342 https://www.fdic.gov/ CREDIT REPORTS Contact Equifax, Experian, or Transunion https://www. annualcreditreport.com SOCIAL SECURITY CARD 1-800-772-1213 https://faq.ssa.gov/link/ portal/34011/34019/ Article/3755/Howdo-I-apply-for-a-neworreplacement-SocialSecurity-number-card FRAUD ALERTS OR A CREDIT FREEZE 1-877-438-4338 https://www. texasattorneygeneral.gov/ identitytheft MEDICARE CARDS 1-800-772-1213 PASSPORT 202-955-0430 or 1-877-487-2778 https://travel.state.gov/ content/passports/en/ passports/lost-stolen. html%20%20%20

U.S. SAVINGS BONDS 1-800-722-2678 or 1-800-553-2663 https://www.treasurydirect. gov/indiv/research/ indepth/ebonds/res_e_ bonds_eereplace.htm TAX RETURNS 1-800-829-1040 https://www.irs.gov/pub/ irs-pdf/f4506.pdf MILITARY RECORDS 1-866-272-6272 https://www.archives.gov/ contact VEHICLE TITLES 1-888-368-3689 http://txdmv.gov/motorists/ buying-or-selling-a-vehicle/ get-a-copy-of-your-title REPLACE A TEXAS MARRIAGE RECORD OR CERTIFICATE For statewide information: https://txapps.texas.gov/ tolapp/ovra/index.htm To find your issuing Clerk of Court: http://www.dshs.texas.gov/ vs/field/localremotedistrict. shtm

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BUSINESSES + RECOVERY The SBA connects entrepreneurs with lenders and funding in order to help you plan, start, and grow your business.

Financial Services SMALL BUSINESS ADMINISTRATION (SBA) DISASTER LOAN ASSISTANCE AGENCY: HURRICANE HARVEY - 2017 Provides the following lowinterest, long-term loans to help Hurricane Harvey survivors recover from the disaster: Renters and homeowners may borrow up to $40,000 to replace or repair personal property (e.g., vehicles, clothing, furniture, and appliances).

Homeowners may borrow up to $200,000 to replace or repair their primary residence.

Assistance U.S. SMALL BUSINESS ADMINISTRATION Provides disaster relief loans for nonprofits, businesses, and renters.

Low-interest disaster loans to businesses of all sizes, private nonprofit organizations, homeowners, and renters.

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SBA disaster loans can be used to repair or replace the following items damaged or destroyed in a declared disaster: real estate, personal property, machinery and equipment, and inventory and business assets. www.disasterloan.sba. gov/ela

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In some cases, SBA can refinance all or part of a previous mortgage when the applicant does not have credit available elsewhere and has suffered substantial disaster damage not covered by insurance.

Businesses and private nonprofits may borrow up

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to $2 million with business physical disaster loans to repair or replace the following: real property, machinery, equipment, fixtures, inventory, and leasehold improvements.

Small businesses, small agricultural cooperatives, and most private nonprofits, may borrow an economic injury disaster loan to

help meet disaster-caused working capital needs.

SBA Disaster Assistance Center: 1-800-659-2955 https://disasterloan.sba. gov/ela

Legal Assistance LONE STAR LEGAL AID 1-800-504-7030 http://www.lonestarlegal. org

Additional Resources HARRIS COUNTY ENGINEERING DEPARTMENT Permits are issued in accordance with regulations in the unincorporated areas of Harris County.

713-956-3000 105555 Northwest Freeway, Suite 146, Houston, Texas 77092 www.hcpid.org/permits HOUSTONHEALTH.ORG

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ADDITIONAL RESOURCES

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ADDITIONAL RESOURCES

THANK YOU ”Our city has experienced historic devastation with Hurricane Harvey, but it has also shown us the best in humanity. Throughout Houston’s history, we have faced challenges, and built a city that is even better, and more resilient. This time is no different. Working together, neighbor helping neighbor, Houston will emerge better than it was before.”

SYLVESTER TURNER MAYOR, CITY OF HOUSTON

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ADDITIONAL RESOURCES

OFFICIAL COH RESOURCES The City of Houston is dedicated to making more services available online; visit www.houstontx.gov 24 hours a day, 7 days a week.

Disaster-Related Resources Who can I call for disaster-related information and resources?

2-1-1 2-1-1 Texas, a program of the Texas Health and Human Services Commission, is committed to helping

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Texas citizens connect with the services they need. No matter where you live in Texas, you can dial 2-1-1 or 1-877-541-7905 and find information about resources in your local community. 2-1-1 operators will never ask for your immigration status or give your information to law enforcement or border control.

3-1-1 From traffic fines and sewer concerns to pothole problems and neighborhood complaints, Houstonians can call 3-1-1 and speak to one of our highly trained agents.

From outside the City of Houston, callers simply dial 713-837-0311. Agents are available 24/7 to answer your calls and can provide you with information in multiple languages. 3-1-1 operators will never ask for your immigration status or give your information to law enforcement or border control.

ALWAYS CALL 9-1-1 FOR EMERGENCY OR LIFETHREATENING SITUATIONS

ADDITIONAL RESOURCES Emergency Contacts CITY OF HOUSTON 3-1-1 or 713-837-0311 POLICE, FIREFIGHTERS, AMBULANCE 9-1-1 or 713-884-3131 TRAPPED? 713-426-9404 ROOFTOP RESCUES 281-464-4851 COAST GUARD 281-464-4851 281-464-4852 281-464-4853 281-464-4854 281-464-4855 281-464-4856 NATIONAL GUARD 713-578-3000 or 1-800-578-3000 CENTERPOINT 713-695-2111 HARRIS COUNTY 713-755-5000 SHERIFF’S OFFICE 713-221-6000 HOUSTON TRANSTAR (TRANSPORTATION AND EMERGENCY SERVICES) 713-881-3244

OFFICE OF EMERGENCY MANAGEMENT 713-881-3100 or 713-884-4500 FLOOD CONTROL 713-684-4000

Stay Up-ToDate With The City Of Houston FOR EMERGENCY INFORMATION, http://www. houstonemergency.org FOR HOUSTON RECOVERY INFORMATION , http://www. houstonrecovers.org PUBLIC HEALTH INFORMATION related to Hurricane Harvey, http://publichealth. harriscountytx.gov/ Resources/2017Hurricane-Harvey

HOUSTON PUBLIC LIBRARY The Houston Public Library (HPL) is opening library locations across the City to assist Houstonians on their road to recovery from Hurricane Harvey.

HPL will provide the resources, services, and personal help to meet the needs Houstonians have during this time.

Call the Houston Public Library line at 832-393-1313.

Assistance includes: One-on-One help, free WiFi access, activities for kids and teens, access to computers, and assistance with preserving family photos.

Visit http://www. houstonlibrary.org to find the location and library hours nearest you.

Follow on FACEBOOK (@houstonlibrary), INSTAGRAM (@houstonpubliclibrary), and TWITTER (@houstonlibrary) for continuous updates.

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ADDITIONAL RESOURCES

OFFICE OF EMERGENCEY MANAGEMENT 713-884-4500 or 3-1-1 http://houstontx.gov/oem/ index3.html https://www. houstonemergency.org/ 5320 North Shepherd Drive Houston, Texas 77091

City Of Houston Resources CITY OF HOUSTON DEPARTMENTS http://www.houstontx.gov/ departments.html MAYOR’S OFFICE DIVISIONS AND DIRECTORS http://www. houstontx.gov/mayor/ divisionsanddirectors.html HARRIS COUNTY ONLINE DIRECTORY http://www.harriscountytx. gov/phonedirectory.aspx HOUSTON INDEPENDENT SCHOOL DISTRICT 713-556-6000 4400 West 18th St..

Houston, Texas 77092 CITY SWITCHBOARD 3-1-1 or 713-837-0311 To contact a City employee, with few exceptions, the email standard is: firstname. lastname@houstontx.gov.

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GENERAL SERVICES DEPARTMENT 832-393-8019 http://www.houstontx.gov/ generalservices/ 901 Bagby St. Houston, Texas 77002 CITY OF HOUSTON SOLID WASTE 713-837-0311 or 3-1-1 http://www.houstontx.gov/ solidwaste/ 611 Walker St. Houston, Texas 77002 EMERGENCY MEDICAL SERVICES 832-394-6819 http://www.houstontx.gov/ mayor/ems.html 8000 N. Stadium Drive Houston, Texas 77054 HOUSTON HEALTH DEPARTMENT 832-393-5169 http://www.houstontx.gov/ health/ 8000 N. Stadium Drive Houston, Texas 77054

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Elected Officials HOUSTON CITY COUNCIL To find your City Council representative: http://www.houstontx.gov/ council/whoismycm.html To find the contact information for your City Council representative: http://www.houstontx.gov/ council/ To reach the City Secretary call 832-393-1100 or email citysecretary@houstontx.gov MAYOR SYLVESTER TURNER 3-1-1 or 713-837-0311 sylvester.turner@houstontx.gov Box 1562 Houston, Texas 77251 COUNCIL MEMBER DISTRICT A BRENDA STARDIG 832-393-3910 districta@houstontx.gov COUNCIL MEMBER DISTRICT B JERRY DAVIS 832-393-0009 districtb@houstontx.gov COUNCIL MEMBER DISTRICT C ELLEN COHEN 832-393-0004 districtc@houstontx.gov

ADDITIONAL RESOURCES

COUNCIL MEMBER DISTRICT D DWIGHT BOYKINS 832-393-0001 districtd@houstontx.gov

COUNCIL MEMBER DISTRICT K LARRY GREEN 832-393-0016 districtk@houstontx.gov

COUNCIL MEMBER AT-LARGE 4 AMANDA EDWARDS 832-393-0012 atlarge4@houstontx.gov

COUNCIL MEMBER DISTRICT E DAVE MARTIN 832-393-0008 districte@houstontx.gov

COUNCIL MEMBER AT-LARGE 1 MIKE KNOX 832-393-0014 atlarge1@houstontx.gov

COUNCIL MEMBER AT-LARGE 5 JACK CHRISTIE 832-393-0017 atlarge5@houstontx.gov

COUNCIL MEMBER DISTRICT F STEVE LE 832-393-0002 districtf@houstontx.gov

COUNCIL MEMBER AT-LARGE 2 DAVID ROBINSON 832-393-0013 atlarge2@houstontx.gov

State and Federal Resources

COUNCIL MEMBER DISTRICT G GREG TRAVIS 832-393-0007 districtg@houstontx.gov

COUNCIL MEMBER AT-LARGE 3 MICHAEL KUBOSH 832-393-0005 atlarge3@houstontx.gov

UNITED STATES GOVERNMENT WEBSITE http://www.usa.gov

STATE OF TEXAS WEBSITE http://www.texas.gov

COUNCIL MEMBER DISTRICT H KARLA CISNEROS 832-393-0003 districth@houstontx.gov COUNCIL MEMBER DISTRICT I ROBERT GALLEGOS 832-393-0011 districti@houstontx.gov COUNCIL MEMBER DISTRICT J MIKE LASTER 832-393-0015 districtj@houstontx.gov

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OTHER USEFUL NUMBERS DAY CARE LICENSING/ INSPECTIONS 713-767-2600 DEAD ANIMAL PICKUP 3-1-1 DIVORCE RECORDS 713-755-7300 FOOD STAMPS 713-767-2000 HANDICAPPED PARKING STICKERS AND LICENSE PLATES 713-224-1919

Other Useful Numbers ABANDONED VEHICLES 3-1-1 for local calls and 713-837-0311 calls outside Houston city limits ANIMAL CONTROL 713.229.7300 APARTMENT COMPLAINTS 3-1-1 for local calls and 713-837-0311 calls outside Houston city limits 78

CENTERS FOR DISEASE CONTROL AND PREVENTION 1-800-232-4636 CHILDREN’S PROTECTIVE SERVICES 713-767-2000 DANGEROUS BUILDINGS 3-1-1 for local calls and 713-837-0311 calls outside Houston city limits

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HARRIS COUNTY PUBLIC HEALTH AND ENVIRONMENTAL SERVICES (Harris County Health Department) 713-439-6000 HARRIS HEALTH SYSTEM 713-643-3691 HARRIS HEALTH SYSTEM ELIGIBILITY CARDS 713-643-3691

ADDITIONAL RESOURCES

LONE STAR CARDS 713-767-3000 MAYOR’S DISABILITY MOPD 832-394-0814 MARRIAGE LICENSES 713-755-6405 MEDICAID 713-767-2000 MEDICARE 1-800-772-1213 MOSQUITO CONTROL 713-440-4800

TEEN HEALTH CLINICS (BAYLOR) Phone numbers of clinics listed at this link: https://www.bcm.edu/ healthcare/care-centers/ teen-health-clinic/locations TEXAS ASSISTANCE FOR NEEDY FAMILIES (TANF) 713-767-2000 TEXAS DEPARTMENT OF HEALTH 713-767-3000 TEXAS DEPARTMENT OF HUMAN SERVICES 713-767-2000

TIRES (JUNKED) 3-1-1 for local calls and 713-837-0311 calls outside Houston city limits UNITED WAY HELPLINE 2-1-1 WATER BILLS 713-371-1400 WEEDS (OVERGROWN) 3-1-1 for local calls and 713-837-0311 calls outside Houston city limits WELFARE 713-767-3000

NEIGHBORHOOD PROTECTION (weeded lots, rats, dumping, etc.)

713-218-5500 NOISE COMPLAINTS 713-884-3131 RATS AND RODENTS 3-1-1 for local calls and 713-837-0311 calls outside Houston city limits RAW SEWAGE COMPLAINTS 713-837-0600 SOCIAL SECURITY 1-800-772-1213 SOLID WASTE (TRASH) 713-699-1113 HOUSTONHEALTH.ORG

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PUBLIC TRANSPORTATION METRO’s mission is to provide safe, clean, reliable, and friendly public transportation services.

TO FIND YOUR TOWED CAR Call 3-1-1 or http://www.findmytowedcar.com HOUSTON METRO METRO’s Customer Care Team: 713-635-4000

Houston riders are asked to monitor METRO Twitter and Facebook pages for timely information regarding transit service.

METRO also offers real-time information through its service alerts system which can be found on: http://www.ridemetro.org

Public Transportation METROPOLITAN TRANSIT AUTHORITY OF HARRIS COUNTY 713-635-4000 http://www.ridemetro.org TRANSPORTATION Free transportation is provided for evacuees from the following shelters to their own homes or the homes of their friends and family.

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Destinations must be local to Houston and be along routes that are safe to drive: George R Brown Convention Center, NRG Stadium, Toyota Center, the Metropolitan Baptist Church Transportation services are provided by: Uber, Lyft, Yellow Cab, and Metro Vouchers.

METROLIFT provides transportation for persons with disabilities who cannot board, ride, or disembark from a METRO fixed-route bus, even if that bus is equipped with a wheelchair lift or ramp.

For more information visit http://ridemetro.org/Pages/ MLWhatHow.aspx

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INDEPENDENT SCHOOL DISTRICTS closure or schedule changes, updates will be made through the district’s parent notification system, the Alief ISD website, Facebook (@AliefISD), Twitter (@AliefISD), and local TV stations.  CYPRESS-FAIRBANKS INDEPENDENT SCHOOL DISTRICT For updates, please visit http://www.cfisd.net.

Schools HOUSTON INDEPENDENT SCHOOL DISTRICT For updates, please visit http://www.HoustonISD. org, or call the HISD Inclement Weather Hotline at 713-5569595. You can sign up for HISD text message alerts to receive updates on school weather conditions by texting YES to 68453.

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FORT BEND INDEPENDENT SCHOOL DISTRICT For updates, please visit http://www.fortbendisd.com.

You also can follow the district on Facebook (@HoustonISD) and Twitter (@HoustonISD).

ALDINE INDEPENDENT SCHOOL DISTRICT For updates, please visit http://www.aldineisd.org.

ALIEF INDEPENDENT SCHOOL DISTRICT For updates, please visit http://www.aliefisd.net.

In the event of school

GALENA PARK INDEPENDENT SCHOOL DISTRICT For updates, please visit http://www.galenaparkisd. com.

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VETERAN PROGRAMS + SERVICES Providing tools that can connect you with the right resources to help you live healthy lives.

DISABLED AMERICAN VETERANS 1-877-426-2838 http://www.dav.org/veterans/ outreach-programs/disasterrelief/ HARRIS COUNTY VETERANS SERVICE OFFICE 281-876-6600 http://www.vso.hctx.net/ 9418 Jensen Drive, Suite 200 Houston, Texas 77093 MICHAEL E. DEBAKEY VA MEDICAL CENTER 713-791-1414 https://www.houston.va.gov/ 2002 Holcombe Boulevard Houston, Texas 77030

Veteran Resources AMERICAN LEGION DEPARTMENT OF TEXAS 512-472-4138 http://www.txlegion.org P.O. Box 140527 Austin, Texas 78714 CITY OF HOUSTON VETERANS AFFAIRS OFFICE 832-393-0992 http://www.houstontx.

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gov/vetaffairs/ 901 Bagby St., 4th Floor Houston, Texas 77002 DEPARTMENT OF VETERANS AFFAIRS 1-800-827-1000 https://www.benefits. va.gov/houston/ 6900 Almeda Rd. Houston, Texas 77030

SEARCH HOMELESS SERVICES 713-739-7752 http://www.searchhomeless. org TEXAS VETERANS COMMISSION 1-800-252-8387 https://www.tvc.texas.gov/ 709 E 10th St. Austin, Texas 78701

ADDITIONAL RESOURCES

(c) AndreyPopov www.fotosearch.com

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HUMANITY + PUBLIC SAFETY relationship and then forcing, defrauding, or coercing them into selling sex. For people that will be looking for work, make sure you only accept jobs from people you trust to ensure you are paid for your work and are in control of your identification.

DOES THE TIP HOTLINE CALL GET RE-ROUTED TO LAW ENFORCEMENT? If you do not want to talk to law enforcement, say so and they will transfer you to a service provider.

Anti-Human Trafficking Resources in Houston: THE BUREAU OF PUBLIC HEALTH PREPAREDNESS (PHP) Houston Health Department PHP exists to build infrastructure to help the City of Houston respond to public health disasters through planning, outreach, training, exercise, and response. houstonhealth.org

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ANTI-HUMAN TRAFFICKING People who were forced to leave their homes because of Hurricane Harvey may become more vulnerable to human trafficking—both labor trafficking and/or sex trafficking. Please know that traffickers can use a person’s vulnerabilities by meeting their basic needs or luring a person into a

TO REPORT HUMAN TRAFFICKING, Call the National Human Trafficking Hotline: 1-888-373-7888. Over 200 languages available.

Text BeFree to (233733).

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NEW AMERICANS’ RESOURCES has issued a clear statement assuring Houstonians that immigration status is not a barrier to any emergency shelter. We encourage anyone in need of shelter to seek it, regardless of immigration status.

Resources

Undocumented Houstonians AM I ELIGIBLE FOR ANY DISASTER ASSISTANCE IF I AM UNDOCUMENTED? Yes, even if you are undocumented, there are resources and services that you can access. In this guide, we identify many services that are available to all Houstonians, regardless of immigration status. Houston local nonprofits will assist undocumented families who do not qualify for other government aid.

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CAN I GO TO A SHELTER IF I AM UNDOCUMENTED? Yes. Most shelters are managed by local communities, the Red Cross, and other voluntary agencies like BakerRipley (who have a humanitarian mission to provide emergency relief services and are running the shelter at NRG). The Red Cross and City of Houston shelters will not ask people to show any form of identification in order to stay in their shelters.

Mayor Sylvester Turner

NON-ENGLISH SPEAKERS ISPEAK HOUSTON iSpeak Houston is the City of Houston’s official portal for resources, information, and media that promote public access to essential information and services in languages other than English.

For more information visit: http://www.houstontx.gov/ ispeakhouston/ ALLIANCE LANGUAGE NETWORK Interpretation and translation services for more than 70 languages, offered through a Houston non-profit organization, Alliance for Multicultural Community Services. https://www.alliancelanguagenetwork.org/

ADDITIONAL RESOURCES Legal Services TEXAS STATE LAW LIBRARY For general information on legal services for disaster relief in Texas, please visit http://guides.sll.texas.gov/ disaster-relief/generallegal-information.

IMMIGRATION RIGHTS HOTLINE 1-888-507- 2970 HOUSTON IMMIGRATION LEGAL SERVICES COLLABORATIVE http://www. houstonimmigration.org/ THE STATE BAR OF TEXAS Legal services disaster hotline: 1-800-504-7030 TEXAS RIO GRANDE LEGAL AID http://www.trla.org/about/ service-area Hotline for disasters: 1-866-757-1570 http://www.trla.org/

CATHOLIC CHARITIES Harvey Hotline: 713-874-6664

To find legal clinics: https://catholiccharities. org/news-events/calendar/ Due to limited space, call 713-874-6570 or 713-595-4100 to register for a legal clinic in advance.

Refugees ALLIANCE FOR MULTICULTURAL COMMUNITY SERVICES 713-776-4700 http://www. allianceontheweb.org 6440 Hillcroft St., Ste 411 Houston, Texas 77081 AMAANAH REFUGEE SERVICES 713-370-3063 https://refugeelink.com/ 10333 Harwin Drive #675 Houston, Texas 77036

CATHOLIC CHARITIES OF THE ARCHDIOCESE GALVESTON-HOUSTON 713-526-4611 http://www. catholiccharities.org 2900 Louisiana St. Houston, Texas 77006 INTERFAITH MINISTRIES FOR GREATER HOUSTON 713-533-4900 http://www.imgh.org 3303 Main St. Houston, Texas 77002 INTERNATIONAL EMERGENCY AND DEVELOPMENT AID W(IEDA RELIEF) 713-774-2522 http://www.iedarelief.org 10101 Fondren Rd., Suite 570 Houston, Texas 77096

LONE STAR LEGAL AID 1-800-733-8394 http://www.lonestarlegal. org/ HOUSTON VOLUNTEER LAWYERS 713-228-0732 https://www. makejusticehappen.org/ node/17/calendar HOUSTONHEALTH.ORG

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ADDITIONAL RESOURCES 6440 Hillcroft Street #411 Houston, Texas 77081 ARAB AMERICAN CULTURAL & COMMUNITY CENTER (ACC) HOUSTON 832-351-3366 https://www.facebook. com/pg/acchouston/ about/?ref=page_internal 10555 Stancliff Road Houston, Texas 77099 BANGLADESH ASSOCIATION, HOUSTON 713-922-5569 http://www.bahouston.com/ 13415 Renn Road Houston, Texas 77083

REFUGEE COUNCIL USA RESOURCE GUIDE http://mailchi.mp/ eb188e39bbe3/hurricaneharvey-relief-daca-actiontoday?e=[UNIQID] REFUGEE SERVICES OF TEXAS 713-644-6224 http://www.rstx.org/ houston.html 6065 Hillcroft St. Houston, Texas 77081 YMCA INTERNATIONAL SERVICES 713-339-9015 http://www.ymcahouston. org/ymca-international 6671 Southwest Fwy, Suite 250 Houston, Texas 77074 90

Below is a list of organizations that offer assistance to all people but also have expertise in working with particular ethnic communities.

BOAT PEOPLE SOS (EXPERTISE WITH THE VIETNAMESE COMMUNITY) 281-530-6888 https://www.bpsos.org/ 11360 Bellaire Boulevard, Suite 910 Houston, Texas, 77072

AFRICAN BUSINESS COUNCIL OF TEXAS 713-660-8299 http://ghbcc.com/ 4828 Loop Central Drive, Suite 1000, Houston, Texas 77081

CENTRAL AMERICAN RESOURCE CENTER (CRECEN) 713-271-9703 http://www.crecen.us/ 6601 Hillcroft, Suite #135 Houston, Texas 77081

ALLIANCE FOR MULTICULTURAL COMMUNITY SERVICES 713-776-4700 http://allianceontheweb. org/

CHINESE COMMUNITY CENTER 713-271-6100 http://ccchouston.org/ 9800 Town Park Drive Houston, Texas 77036

Global Communities

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ADDITIONAL RESOURCES ETHIOPIAN COMMUNITY ORGANIZATION IN HOUSTON (E.C.O.H) 713-900-7687 http://ethiocoh.org/ 6440 Hillcroft #307 Houston, Texas 77081 FILIPINO YOUNG PROFESSIONALS OF HOUSTON http://www.fyphouston.com/ HOUSTON HISPANIC FORUM 713-522-8077 http://hispanic-forum.org/ 500 Dallas Street, Suite 2700, Houston, Texas 77002 HOUSTON INDIAN COMMUNITY ASSOCIATION: http://www.houstonindia. us/associations.html

http://icfhouston.com/ 4669 Southwest Fwy, Suite 800, Houston, Texas 77027

http://www.kcchouston.org/ 1809 Hollister Street Houston, Texas 77080

ITALIAN CULTURAL & COMMUNITY CENTER 713-524-4222 http://www.iccchouston. com/ 1101 Milford Houston, Texas 77006

THE NIGERIAN FOUNDATION 713-510-7771 832- 731-7061 http://www.thenigerian. foundation/index.html 9888 Bissonnet Street, Suite 630 Houston, Texas 77036

JAPAN AMERICA SOCIETY OF HOUSTON 713-963-0121 http://www.jas-hou.org/ 4543 Post Oak Place, Suite 220, Houston, Texas 77027 KOREAN COMMUNITY CENTER OF HOUSTON 713-463-7770

NIGERIAN MUSLIM ASSOCIATION OF GREATER HOUSTON http://www. masjidulmumineen.org/ index.html 8875 Benning Drive Houston, Texas 77031

HUNGARIAN AMERICAN CULTURAL ASSOCIATION OF HOUSTON (HACA) 713-960-3483 http://hacahouston.org/ INDIA HOUSE 713-929-1900 https://www.indiahouseinc. org/ 8888 West Bellfort Boulevard, Houston, Texas 77031 IRANIAN CULTURAL FOUNDATION-HOUSTON 832-767-1636 HOUSTONHEALTH.ORG

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ORDER OF AMERICAN HELLENIC EDUCATIONAL PROGRESSIVE ASSOCIATION (AHEPA) CHAPTER 29 713-569-7716 http://www.ahepa29.org/ 4201 Austin Street Houston, Texas 77004 PAKISTAN ASSOCIATION OF GREATER HOUSTON 281-741-8642 http://paagh.com/ 12638 Bissonnet Street Houston, Texas 77099 POLISH AMERICAN COUNCIL OF TEXAS http://www.polishamericancounciloftexas.org/wp

TAIWANESE COMMUNITY CENTER 713-271-5885 http://www.houstontaiwanese.org/ 5885 Point West Drive Houston, Texas 77036 TEXAS GERMAN SOCIETY: HARRIS COUNTY CHAPTER 713-524-3988 http://www. texasgermansociety.com 3405 Roseland Houston, Texas 77006

VIETNAMESE AMERICAN COMMUNITY CENTER 713-320-7555 http://www.annamcdc.org 9530 Antoine Drive Houston, Texas 77086 VIETNAMESE CULTURE AND SCIENCE ASSOCIATION 281-933-8118 https://www.facebook.com/ vcsaorg/?ref=hl 13080 Bellaire Boulevard, Suite G Houston, Texas 77072

UNITED RUSSIAN AMERICAN ASSOCIATION http://www.uraa.us/ Email: president.uraa@ gmail.com

DISASTER RECOVERY CENTERS FEMA has opened a Disaster Recovery Centers at Good Hope Missionary Baptist Church.

Disaster recovery centers offer in-person support to individuals and businesses with recovery centers from FEMA and the U.S. Small Business Administration (SBA), and other agencies, all prepared to talk about disaster assistance and to help anyone who needs guidance in filing an application. This new center in inside the 610 loop is at: GOOD HOPE MISSIONARY BAPTIST CHURCH (HARRIS COUNTY) 3015 N Mac Gregor Way | Houston, TX 77004 Hours: Mon-Fri, 9 a.m.-7 p.m., Sunday12-5pm

Good Hope will also continue to offer food and basic essentials through their Distribution Center from Noon-6pm Monday-Friday.

For more information please contact 713-524-6578 or go to www.goodhope.org 92

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SAMHSA

SAMHSA BEHAVIORAL HEALTH DISASTER RESPONSE APP

Let SAMHSA Disaster App Be Your Assistant in the Field SAMHSA Disaster App improves response time and efficiency in a disaster. It literally lightens the load for responders by providing access to trauma- and disaster-related resources—right on a Smartphone, in real-time, at the touch of a button.

SAMHSA Disaster App is available on iPhone®, Android™, and BlackBerry® devices. Designed specifically for behavioral health responders, SAMHSA Disaster App provides resources for any type of traumatic event at every phase of response: from predeployment readiness, to on-the-ground assistance, and for postdeployment support.

The app is also useful for teachers, parents, and caregivers.

With SAMHSA Disaster App, you can feel confident that you have the best possible resources right on your phone. SAMHSA Disaster App is based on the SAMHSA Disaster Kit, a go-to resource for disaster response, with more than 36,000 orders since 2010.

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GIVE BACK RESOURCES Looking for ways to volunteer and give back? Now is the time to pay it forward - and learn how volunteering can benefit you too.

INDIVIDUALS Call 2-1-1 or 713-685-2300 if out of area. They are coordinating volunteers.

Groups or Individuals Register at www. volunteerhouston. org (likely the most comprehensive and easiest to use).

TEXAS DISASTER VOLUNTEER RESOURCE texasdisastervolunteerregistry.org/

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Donations CORPORATIONS (SUPPLIES OR MONEY) (for example, XYZ Corp has truckloads of supplies they want to contribute): Please send an email to Norma.Meadows@houstontx. gov and Carlecia.Wright@ houstontx.gov with the following information: - Name of organization - Name of person to call regarding the donation - Email of Point of Contact - Service provided INDIVIDUALS’ DONATIONS Harris County & City of Houston Joint Donations Hotline 1-800-924-5985 MEDICAL VOLUNTEERS SETRAC website for medical volunteers to register for disaster volunteer operations.

WAYS TO GIVE BACK

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NOTES

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The City of Houston accepted President Obama’s My Brother’s Keeper (MBK) Community Challenge in September 2014 and appointed the Director of the Houston Health Department (HHD) to lead Houston’s response. ‘MBK Houston’ was officially launched at a Local Action Summit held on November 13, 2014. The Local Action Plan (LAP) was released in May 2015 and established 23 recommendations across all six (6) milestones outlined by the President’s Taskforce.

HHD serves as the backbone organization for the MBK Houston movement.

UPCOMING EVENTS • Find Your Path Expo 04-Oct-2017 • Family Literacy Event 07-Oct-2017 • Applications Being Accepted for Police Chief’s Youth Police Advisory Council 09-Oct-2017 • Wheatley High School/SW2AG Fest 10-Oct-2017 • College Fair 12-Oct-2017 • Houston MSTC/SW2AG Fest College Fair 12-Oct-2017 • KEYS TO SUCCESS 2017 Link Up Greater Houston 28-Oct-2017 • HHF 2017 Youth Awards @ Rice U 11-Dec-2017

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