ETIHADAIRWAYS NAME CHANGE POLICY
One of the top airlines in the Middle East, EtihadAirways, has certain rules for name changes on tickets.This is a thorough examination of their policy that covers a number of topics.
1. Name repairs vs. Name modifications
- Minor Corrections: Spelling repairs (e.g., changing "Jhon" to "John") and other minor modifications are usually allowed.
- Major Modifications: It is generally not permitted to make changes to the name that completely change it (such as going from "Jane Doe" to "Mary Smith"). Regulations and security concerns are the cause of this.
2. Permitted Corrections
-Typographic Errors: Spelling errors that are very simple to fix can be fixed with little difficulty.
- Name FormatAdjustments: If a first or last name is input erroneously, it can be changed to the correct order.
-Title Corrections: Correcting titles that were entered erroneously, such as Mr., Mrs., Ms., or Dr.
3. Name Change Procedure
- Contact Customer Service: In order to seek a name correction, travelers must speak with a member of EtihadAirways' customer service or their travel agent.
- Documentation:To confirm the correct name, you might need to present the appropriate paperwork, like a passport or national ID.
-Timing:To prevent problems with check-in or boarding, the request must be made well in advance of the departure date.
4. Charges and Fees
- Correction Fees: Name corrections may incur a fee from EtihadAirways. Depending on the type of fare and the nature of the correction, different fees may apply.
- Fare Difference:This could be applicable if the name adjustment results in a modification of the fare conditions (such as a change in flight class).
5. Limitations
-Code-Share Flights: Name modifications on tickets purchased on code-share flights can be subject to extra limitations, which would need to be arranged with the partner airline.
- Promotional or Non-RefundableTickets:These tickets may have more stringent policies or may not allow name alterations at all.
6. Name Modifications for Legal Purposes
- Marriage or Divorce: If a name change results from a marriage or divorce, EtihadAirways may approve the modification if the necessary paperwork is submitted, such as a divorce decree or marriage certificate.
- Legal Name Change: Formal documentation, such as a court order, is required for name changes.
7.
Corrections Made Online Versus Offline
- Online: Etihad's online booking management system may allow for minor adjustments.
- Offline: Speaking with customer support directly is frequently required for more intricate adjustments or modifications.
8.Third-Party Bookings
-TravelAgents: Should the ticket have been purchased via a travel agency, the agent may need to handle the rectification request.
- OnlineTravelAgencies:There may be differences in the processes and costs for making corrections to tickets purchased through online travel agencies.
9. Channels of Communication
- Customer care: If you would like to change your name, you can contact Etihad's customer care via phone or email.
-Airport Counters: Depending on airport regulations, some name adjustments may be handled at Etihad's airport counters, albeit this is less frequent.
10. GeneralAdvice
- VerifyTicket Details:As soon as possible after making a reservation, check the ticket details to make sure the name matches the information on your travel documents.
- Go over the fare rules: Prior to booking, familiarize yourself with the terms and circumstances related to your ticket's fare.
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