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YOUR FREE INFLIGHT MAGAZINE ISSUE 3 - August / September 2013 Summer Edition

The Script. Illuminating Blackpool.


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citywing magazine

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Welcome to Citywing

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e are delighted to welcome you on board your flight today and thank you for choosing Citywing.

I am writing this in the heat of summer, and on this occasion it is an unusually true statement. I still haven’t decided where to take the family this year, but I am slowly coming around to the idea of flying to Newcastle and then doing a tour around the beautiful coastline of Northumberland. Lindisfarne is one of those places I have always fancied visiting, so perhaps this is the time to do just that. I have also heard Berwick-upon-Tweed is worth visiting, which also happens to be the most Northern town in England. There is an unusual, and somewhat dubious story associated with the town which leads to the possibility that it either is or was technically at war with Russia. Luckily for me, my wife speaks some Russian, so if we visit and things are not as they seem, at least I will have all bases covered!

May I take this opportunity to thank you for supporting Citywing and hope you have found the service met your expectations. We aim for excellence throughout the whole process, from the website, check in, flight experience and afterwards whether it be just collecting baggage and departing the airport, to dealing with a member of the Citywing team. We continually strive to improve our service, so we would ask you to fill in the questionnaire in the seat pocket if you have time to give us feedback. We will always listen to your views, whether positive or negative; it is good to praise people for delivering excellent service, but it is also important to rectify any issues that may arise. If you liked the service you receive we would also be grateful if you’d tell us, or more importantly, please tell your friends. We hope to welcome you aboard in the not too distant future.

If you, like me, are leaving it a little late and are unsure of what to do and where to go, you will find every one of our destinations has something to offer. Have a look on the internet and I am sure you will find a huge range of interesting and exciting places to visit. All the airports we fly to have excellent transport links and facilities, so they make perfect gateways to the wider world beyond. As an example, my family and I have used Gloucestershire Airport to visit Cheddar Gorge, Wookie Hole, Warwick Castle, Drayton Manor Park, Stratford-upon-Avon and many other places. It is also convenient for trips to such locations as Bath, Oxford and Blenheim Palace, all places I would certainly vouch for. Also, if you are a friend of Manx National Heritage make sure you take the passes as they will get you into many heritage sites and if going to Wales, which is about an hour away from Gloucester, there is a reciprocal agreement with CADW and some marvellous castles to be seen.

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Many of you have already liked our Facebook page and followed us on Twitter. If you haven’t yet, please do as that is where you’ll find our most up to date information and, from time-to-time, there may be offers or events of interest to you. With regards to charters or groups, we are in a position to offer services to and from most airports within the United Kingdom and Ireland, at very favourable rates compared to other companies offering similar services. We can usually tailor services to meet your needs, so it certainly can be something worth considering. For more details and prices email scc@ citywing.com.

David Buck, Managing Director

www.citywing.com

August / September 2013 | www.citywing.com

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citywing magazine

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CHELTENHAM The £6 Million Museum

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ANGLESEY Beaches that tick boxes

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BLACKPOOL Finding the fun

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BELFAST Shopping, it’s official

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NEWCASTLEGATESHEAD Why Aye Raspberry Pi

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CITYWING EXCLUSIVE Short Break Offer

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CARDIFF Farm City

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THE BUSINESS REVIEW

Designed & Published by The Thought Store - www.tts.im

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www.citywing.com | August / September 2013

Advertising Opportunities inflight@citywing.com


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Featured Deals Our website is designed to make our booking process as easy as possible, but if you‘d like to make a booking over the phone, please call our reservations centre on 0871 200 0440 and one of our team members would be happy to help.

Belfast from £29.95

Newcastle from £49.95

Gloucester from £49.95

No debit card fees. No fuel surcharges. Guaranteed. Blackpool from £24.95

Belfast > Blackpool from only £59.95

Jersey from £99.95

Cardiff > Anglesey from only £29.95

IOM > Anglesey from only £39.00

Book online: www.citywing.com August / September 2013 | www.citywing.com

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citywing magazine

Citywing News

CITYWING SHOWCASES BLACKPOOL!

Citywing is literally promoting Blackpool “Blackpool is a fantastic holiday resort and is a great place for business tourism so we hope from above the roof tops!

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A specially commissioned video has been showcasing Blackpool and all that it has to offer to passengers flying on Citywing flights out of Blackpool, Newcastle, Cardiff, Gloucester, Belfast City and the Isle of Man in an effort to entice more leisure and business visitors to the town.

that by playing the video showcase to our passengers, they will be encouraged to visit Blackpool.“

With the weather we are currently experiencing, there surely is no better place to visit than Blackpool & The Fylde Coast, Lancashire and the Lake District so hop on to a Citywing flight and come try out Blackpool for David Buck, Managing Director at Citywing yourselves! (shown in the photo below together with Laura Tulley from Marketing Blackpool) said: “We are delighted to be working with Marketing Blackpool and helping them to promote the resort to our passengers.“

Blackpool from only £24.95!

Citywing has fares starting from as low as £19.95, including all taxes and charges, all year round. Visit our website www.citywing.com for full information and to keep up to date with our latest news. >

www.citywing.com | August / September 2013


citywing magazine

Robinson’s Fresh Foods team wins Citywing charity plane pull

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Citywing offer to help Southampton passengers Following the shock news that the Isle of Man will lose its direct Southampton service later this month, Citywing is stepping in to ensure visitors from the South of England can still get a direct flight to the Isle of Man. Any passengers who were booked to travel to the Island from Southampton are being offered the opportunity to re-book onto a Citywing flight from Gloucester (M5) airport for £1 less than they originally paid for a ticket from Southampton.

Robinson’s Fresh Foods claimed victory at the recent Citywing Plane Pull event, held at their hangar at Ronaldsway on Sunday 7th July. This year teams were raising money for Citywing’s 2013 charity of the year Crossroads Care. Entrants this year were Nobles Operating Department Practitioners, Western Viking Rugby Club, The Unfit Crabs, Robinson’s Fresh Foods, Southern Police, BS Ship Management, Barclays, Crossroads Care, HSBC, Claremont Hotel, and a children’s team. Robinson’s triumphed over the ten other local teams, watched by over 180 spectators, completing the 34 metre course in a record time of 16.52 seconds. After their exertions, competitors enjoyed bacon baps, tea and coffee, which were much appreciated and provided free of charge by Sleepwell Hotels. Citywing Managing Director David Buck said: ‘The event was great fun and congratulations must go to all the teams who took part, but especially Robinson’s who’ve taken home the cup for this year. Anyone interested in challenging them for 2014, or just looking to get involved with this fantastic fundraising event, please do get in touch – it’s a unique event and not many people can claim to have pulled an aircraft! We would also like to thank Sleepwell Hotels for contributing refreshments for all the competitors, Sarah and Colin from St John’s Ambulance, and Brian Kneale for his excellent photography of the event.’

Citywing Managing Director, David Buck, said: “Protecting access to the Isle of Man and maintaining visitor numbers is crucial to the economy in these difficult times, especially with numerous air routes being reduced or withdrawn. We want to ensure that no one has to cancel their plans to visit the Island.

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Less than two hours’ drive from Southampton, Gloucester (M5) has great, fast, road access, 20 minute check-in and two weeks’ free parking. With our offer to re-book passengers onto one of our direct flights for £1 less than their original fare, we hope to save visitors time and money and get every trip to the Isle of Man off to a great start.“ To re-book tickets, passengers should email their booking confirmation to: reservations@citywing.com and Citywing will take it from there. 5 minute work break?

facebook.com/CityWing twitter.com/MyCityWing

August / September 2013 | www.citywing.com

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Fly direct to the heart of Belfast City up to four times a day starting at just ÂŁ29.95. Connect to Heathrow and many other destinations around the world.

Isle of Man Blackpool Belfast Newcastle Gloucester / Jersey Reservations: 0871 200 0440 www.citywing.com full terms and conditions on Citywing.com

Single fare, including all taxes. No debit card fees.


Information

Citywing Timetable August - October 2013 Isle of Man to Belfast M

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CHECK-IN You can now check in on line for all destinations, up to 14 days before travel! We recommend a minimum of 40 minutes check-in for all our services.

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Our check-in desks open one hour before departure and close strictly 30 minutes before departure.

PHOTO ID Valid Government issued Photo ID is required on all flights.

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BAGGAGE 10 Kgs of hand luggage is free, as long as it fits in the sizer!

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Our total luggage allowance per passenger is 20 kilos in total, including all cabin and hold bags. Business Select passengers receieve an additional allowance of 5 kgs!

TIMINGS Timings are subject to change without notice or liability.

BUSINESS SELECT

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Visit citywing.com and discover the benefits of travelling as a Business Select passenger!

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Cardiff to Anglesey Depart

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Isle of Man to Jersey Depart

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Reservations: 0871 200 0440


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citywing magazine

Shopping in Gloucester offers a mix of high street stores, charming independent shops, speciality markets, modern shopping centres and a retail outlet, all conveniently located within easy walking distance. Gloucester Quays Outlet Shopping Centre has an outstanding mix of high street and designer labels at up to 70% off recommended retail prices. More than 50 stores are on offer including high street favourites M&S Outlet, Next Clearance, Gap Outlet, Nike Factory Store and designer brands including Ghost, The White Company, Calvin Klein, LK Bennett, Le Creuset and Osprey London. Visitors can stroll between Gloucester Quays and the city centre, passing along attractive new contemporary walkways punctuated with impressive public art installations. Retro and vintage clothing lovers should head to the Miss Silver boutique on Commercial Road for an original dress designed and hand made in Gloucester.

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The city centre boasts two covered shopping areas, Kings Walk Shopping and The Eastgate, with a collective range of stores including H&M, Republic and River Island with high street favourites such as Marks and Spencer, Debenhams and BHS all close by. The city also boasts a distinctive and quirky independent quarter in and around Westgate Street. Fashion, food and drink, music and specialist shops can all be found just a step away from the mighty Cathedral. Also in Westgate Street, Gloucester Folk Museum has its very own ‘Folk Boutique’ selling an eclectic range of kitsch and retro gifts, vintage and shabby chic household goods, local crafts and jewellery.

Markets

Gloucester has a strong market tradition. The Eastgate Indoor Market offers a wide selection of goods and produce all year round, while the Cherry and White Market in Kings Square is held every Friday and Saturday throughout the year. A popular Farmers’ Market trades every Friday around the Cross, and specialist markets pop up throughout the year and especially in the run up to Christmas. Just out of town, Over Farm Market offers great produce from local suppliers all year round and also hosts great seasonal events. >

www.citywing.com | August / September 2013

Find out more

Gloucester Quays Outlet Shopping Centre www.gloucesterquays.co.uk Kings Walk Shopping - www.kingswalk.co.uk The Eastgate - www.intoeastgate.co.uk

Markets in Gloucetser

www.gloucester.gov.uk/markets Over Farm Market www.over-farm-market.co.uk For more information about Gloucester visit:

www.thecityofgloucester.co.uk


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Cheltenham Art Gallery & Museum re-opening to the public Artistic Impression of £6 million building

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Cheltenham Art Gallery & Museum will be re-opening to the public on the 5th October 2013, after a major new build costing in the region of £6 million. It will open with a unique exhibition, Casting Brilliance: Colin Reid, celebrating the work of this internationally-renowned local glass artist, followed by the open west (an annual open competition and exhibition) featuring work from international and national artists, after its debut show at the National Trust’s Newark Park. Four new floors will house a gallery dedicated to the Art Gallery & Museum’s extensive fine art collection, space to discover more about local heroes, including the great Edward Wilson (one of Scott’s key men on his 1912 expedition to Antarctica), a re-interpreted Arts and Crafts gallery (showing the world-renowned designated collection), and two superb temporary exhibition galleries – for showing national and international

touring shows, special highlights from the collections and fun shows for families. The redevelopment will become the new home for the town’s tourism services - with the relocation of Cheltenham’s Tourist Information Centre to the Art Gallery & Museum – including the opening of a new ground floor café-bistro, serving delicious eats (daytime and evening). The Gloucestershire Guild of Craftsmen will also have a new retail outlet, called the “Guild at 51”, selling and showing beautiful and contemporary crafts on the site, and the Art Gallery & Museum will be working with the University of Gloucestershire, in co-hosting national touring shows in the new galleries. We can help you book your accommodation with our FREE booking service, offer information on events and attractions, coach trips and walking tour.

We also sell maps, guidebooks and souvenirs and undertake National Express bookings. Tickets for local events can be purchased from our Ticket Shop. Forthcoming events for August include Gloucestershire Steam & Vintage Extravaganza on 2/3/4th and a Summer Puppet Festival from 12th - 18th. For September, try the Malvern Autumn Show on 28th & 29th. Until the Tourist Information Centre re-locates, please take time to call in to our current office at 77 Promenade, Cheltenham, GL50 1PJ. Cheltenham Tourist Information Centre opens Monday – Saturday | 9.30am - 5.15pm Wednesday | 10.00am - 5.15pm Bank Holidays | 10.00am – 1.30pm

Telephone 01242 522878. For further information visit www.VisitCheltenham.com

August / September 2013 | www.citywing.com

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citywing magazine

The Blackpool Resort Pass is a new ticket designed to bring you the best of Blackpool in one easy pass at great value for money. Whether you are staying in resort for a short break or a longer holiday there is a pass for you! While many holiday resorts wait The Original Resort Pass is priced for the arrival of the summer sun at £52.50 per person representing before launching their season, a saving of £40, while the Resort Blackpool opens its arms to visitors Pass+ is £77.50 representing a throughout the year. saving of more than £55 per person. Passes are valid for seven So if you’re looking for lots of varied days and give users one visit to each entertainment and excitement, the attraction. UK’s favourite seaside resort is the perfect place to visit NOW! And if it’s events you are searching for, then look no further. Blackpool New for 2013 is the Blackpool boasts hundreds of events Resort Pass - It’s just the ticket - throughout the year. Each month giving visitors unbridled fun and the resort offers something for fantastic value for money. everyone with activities ranging from a food festival and sporting The Blackpool Resort Pass is the events to international dance first of its kind to be operated in the festivals and West-End shows. UK and to ensure your Blackpool holiday is tailor-made to your liking It’s difficult to select just a few but it offers a variety of options: highlights in Blackpool for 2013 include: The Original Resort Pass - Access to SIX attractions – Blackpool 11 & 12 August | Blackpool Air Pleasure Beach, Nickelodeon Land, Show The Blackpool Tower Eye and 4D Watch classic and modern aircraft Experience, The Blackpool Tower take to the skies, gasp at spectacular Dungeon, SEA LIFE Blackpool and wing walkers and admire some Madame Tussauds. beautiful flying machines from the past and present – a great day out Resort Pass+ - Access to NINE for all the family. attractions – Includes those in the Original Resort Pass plus Blackpool 30 August | Blackpool Zoo, Sandcastle Waterpark and Illuminations Blackpool Model Village and Switch-on Ceremony Gardens. The annual Switch-On ceremony is one of the biggest and brightest There is also the option to purchase nights of the year and for 2013 the The Original Resort Pass and display will be extended by a further enhance your Blackpool experience week with The Lights shining for 73 by adding extra attractions. nights until 10 November.

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All passes enable you to add on exclusive discounted 3-day and 7-day saver tickets for Blackpool Transport’s bus and tram services.

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www.citywing.com | August / September 2013

6, 13, 20, 27 September | World Fireworks Championships. Witness jaw dropping displays as master blasters from across the globe create magnificent pyrotechnic displays in the skies above Blackpool.

Blackpool is also the perfect destination to set a leisurely pace too. Enjoy a romantic stroll around beautiful, recently restored Stanley Park, or sample a heritage tour around one of Blackpool’s many iconic and beautiful Victorian buildings. Want more to whet your appetite? Blackpool has it all – from some topnotch fish and chips to a plethora of Quality Assured restaurants. Then drink in the views, whether it’s a dramatic seascape, unrivalled sands or the nearby Lancashire hills. Blackpool is just a short flight away and quite simply has it all. For more details on all these events go to www.visitblackpool.com For more information about this fantastic Resort Pass go to www.blackpoolresortpass.com or call 01253 478222 Book your Blackpool accommodation at www.visitblackpool.com


spEnd a gREaT suMMER in

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and enjoy the Blackpool ResoRt pass

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OnE TiCKET ninE gREaT BlaCKpOOl aTTRaCTiOns

saving MORE THan £55* BUy onlIne noW at www.blackpoolresortpass.com For further information on accommodation, what’s on and events go to www.visitblackpool.com or tel: 01253 478222 * savings based on full individual standard adult rates ©2013 Viacom International Inc. All rights reserved. SpongeBob SquarePants created by Stephen Hillenberg. The images shown depict wax figures created and owned by Madame Tussauds. Madame Tussauds reserve the right to remove and/or change figures in the attraction.

August / September 2013 | www.citywing.com

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citywing magazine | plan your visit with our BLACKPOOL MAP

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Blackpool Resort Map


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citywing magazine

WhyAye_Raspberry Pi Each September the British Science Festival transforms a different UK city into a vibrant celebration of science, engineering and technology. The British Science Festival is going nutty about Newcastle this September. They will be gracing the Geordie shores with a science spectacular to remember from 7th – 12th September 2013 With the top minds in science heading east, make sure you don‘t miss out on all the science fun. An exciting programme is lined up for families, adults, professionals and school groups, packed with entertaining and engaging shows and events featuring artists, musicians, comedians and Newcastle University’s own science street buskers. Festival highlights will include: Family fun The six-day event will kick-off with an entire weekend dedicated to educating and entertaining families. From a science sleepover in a museum and science superheroes to freaky food of the future and walking on custard, there will be something to capture the imagination and interest of all. Events will take place across the city at venues including the Newcastle and Northumbria Universities, the Centre for Life, the Great North (Hancock) Museum, the City Library and the Discovery Museum. Newcastle University and Northumbria University will throw open the doors to give visitors a behind-thescenes look at some of the science they are working on. There will be lots to learn about – everything from bacteria and poisons to electronics and ageing, and even why our fingers go wrinkly in the bath! Debates and Lectures Debates and lectures will feature eminent scientists, including stars of the small screen, those at the forefront of today’s technology and scientists searching for solutions to tomorrow’s challenges.

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The Award Lectures are a highlight of the programme and are awarded to rising stars of the world of science – Professor Brian Cox and Professor Richard Wiseman both gave Award Lectures at the start of their careers. This year two Newcastle University researchers have been selected for the prestigious honour of giving two of the five Award Lectures in recognition of their skills in presenting their work to a general audience. Dr Michael Sweet will deliver the Charles Darwin Award Lecture and Professor Hayley Fowler will present the Joseph Lister Award Lecture. Adults The SciScreen all-night film show is just one of the programme’s events that is strictly for the grown-ups. An entire night dedicated to films themed around science, including cult classics, science fiction, talks and experimentation with researchers from Newcastle University, Festival-goers are invited not just to be part of the audience, but also part of the experiment. The Electromagnetic Pulse Party is a club night out with a difference, combining DJs, performance, interactive installations and playful science. Professionals From its beginnings, in 1831, the British Science Festival has brought together scientists from different disciplines to explore the breakthroughs their colleagues have been making, and demonstrate how research can make a real impact on diverse areas of science, business, innovation and professional endeavour. This year will be no different with events ranging from Newcastle Science City’s debate on the role of science in the growth of a future city to Newcastle University’s focus on 21st Century transport. The full programme is now available online and booking lines are open. Visit www.britishscienceassociation.org/british-science-festival >

www.citywing.com | August / September 2013


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>PRINT “Welcome to the British Science Festival Newcastle 2013!“ > take part in workshops > explore exciting hands-on exhibitions > marvel at miraculous science shows > discuss the latest breakthroughs and issues with renowned experts > enjoy fun quizzes, science comedy and drama > interact with science buskers on the streets > People not to miss include Robert Winston, Maggie Aderin-Pocock and Iain Stewart. >Goto http://www.britishscienceassociation.org/british-science-festival >For more information and to book your places now!. >END

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August / September 2013 | www.citywing.com

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citywing magazine

Visitors can now download the Official NewcastleGateshead City Guide smartphone app with the simple touch of a button. Available via the AppStore and Google Play. The groundbreaking app is one of the first to be developed and used by a tourism organisation in the UK, combining an abundance of interactive features, and supplying information on all things NewcastleGateshead.

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WhyAye_Tech

Other NewcastleGateshead apps (some more serious than others)

It has never been easier to search for hotels, restaurants and bars, or browse what’s on for festivals, shows and events. The app also allows visitors to visualise where they are in relation to top attractions, activities and popular eateries, along with the ability to plan a shortlist of all the things they want to do and see. The content of the City Guide is selected and supplied by NewcastleGateshead Initiative to ensure visitors get the very most from their city break. Once downloaded, the app puts visitors in the centre of all things good to see and do in this vibrant city-break destination.

www.newcastlegateshead.com >

www.citywing.com | August / September 2013


Brand Boggling Our clients love what we do.

Brand Development Graphic Design Advertising & Marketing Social Media Print Management

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email: mark@tts.im

Call: 07624 461107


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CARDIFF TO HOST THE UK’S FIRST CITY FARMING & COUNTRYSIDE SHOW Taking place on 28-29 September at Cardiff Castle the event will showcase the essence of rural Wales, celebrating the best of farming, food and the countryside from across the UK. The event will see some of the best examples of livestock from across Wales coming to Cardiff. Supported by Brace‘s Bread, the innovative event is the first of its kind to bring agriculture right to the heart of the city. The fair will take place every other year alternating with the Great British Cheese Festival which will now be held biannually. Cardiff Country Fair The Cardiff Country Fair will be a celebration of the countryside in the heart of the city. Drawing inspiration from the traditions of county shows and village fetes the event will be a great family day out featuring good food and entertainment which will also showcase the best in rural crafts and Welsh agriculture and the traditional autumn celebration of the Harvest. Cheese Village Cheesemakers will continue to be well represented in the Cheese Village that will be central to the site. Experts will be on hand to advise the curious and confused on the huge range of cheese available to try and buy. The Best Of British Produce The Best of British produce tent will also remain, showcasing the best products made by small producers in Wales and the rest of Great Britain. CAMRA presents the The Cardiff Arms where visitors will find over 60 British beers, ciders and perrys on offer along with an expert guidance from the CAMRA bar staff.

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Best Of Breed This show will feature ‘Best of Breed’ winners from the different livestock categories in the Royal Welsh Show along with the breeders who will be able to answer questions and explain the special qualities required to gain a best of breed award. Grow Your Own As city dwellers look to make the most of the green spaces available to them there has been a marked increase in interest in Grow Your Own gardening and in the keeping of both bees and poultry in an urban setting. Exhibits and experts will be available to help you make the most of your own small spaces and to tell you of larger initiatives you can take part in. Big Bake Off The current revival in home baking will be celebrated in the Big Bake Off Tent through competitions and demonstrations allowing visitors to either show off existing skills or to pick up new ones. Something For Everyone! There will be a comprehensive demonstration and entertainment programme featuring music, walkabout characters and shows from family favourites such a The Quack Pack ensuring a fantastic day out for visitors of all ages. Demonstrations in everything including cake baking, butchery, bee keeping, real ale appreciation and cheese making will challenge participants to take up new interests or to hone existing ones.

When: Sat 28th - Sun 29th September 2013 Where: Cardiff Castle, Castle Street, Cardiff, CF10 3RB Don‘t miss out! Buy your tickets now!

http://www.cardiffcountryfair.com August / September 2013 | www.citywing.com

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citywing magazine

Anglesey - Beaches that tick boxes Blue flag beach inspectors, we salute you. It can’t be easy measuring more than 30 separate criteria’s for water quality, litter management, dog control and environmental ethics while the rest of us are just lounging in deckchairs or building sandcastles. Inspecting Anglesey’s beaches must be a particularly tough gig. With 125 miles of coastline, we’ve got rather a lot of them. In all shapes and sizes. Little bays and rocky coves. Long sandy beaches. Even a beach with a forest attached at Newborough. And in 2011 no fewer than six of them were awarded the ultimate accolade of a Blue Flag. Step forward Benllech, Church Bay, Llanddona, Llanddwyn, Port Dafarch and Trearddur Bay. Not to mention the seven beaches that won a Seaside Award to prove that they’re clean, safe and well-managed. Or the 16 that scooped the Green Coast Award for unspoiled rural beaches. Thanks heavens our intrepid inspectors don’t have to measure the quality of the ice cream or the excellence of the rock pools. They’d be so busy they would never get home. The Times newspaper voted the sheltered sandy cove of Porth Dafarch one of ‘The 40 Best British Beaches’ or Coast magazine, who placed Lligwy beach in their ‘10 Best Picnic Spots by the Sea’.

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For more information visit:

www.visitanglesey.co.uk

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www.citywing.com | August / September 2013

They were very taken with the sausage-and-bacon baps from the café on the shallow shelving beach (perfect for paddling). They liked the homemade cakes and the ice cream from Plas Farm. And yes, they loved the rockpools, too. They didn’t even mention the ancient fish trap, the island where you can spot seals, dolphins and porpoises - or the beach hut selling everything from body boards to wind breaks. Perhaps they nodded off after all that food. Of course you or your offspring may have something a little more adventurous than picnicking in mind. Rest assured that during the summer many of our beaches have a team of dedicated wardens to help with safety and deal with any bumps and scrapes. At family-friendly Benllech or Traeth Bychan you may even catch a glimpse of our highly-trained jet ski drivers patrolling the waters. Along with a sighting of a beach inspector or two. They’ll be the ones putting ticks in all those boxes.


Our business is flying. Is yours?

Inflight advertising is one of the most effective channels to increase your brand awareness, influence target audiences and get your business flying. To find out more email: inflight@citywing.com


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Shopping in Belfast is special. Why? Because they have high street stores, family owned businesses, designer boutiques and markets all within minutes of each other. >

www.citywing.com | August / September 2013


It‘s official. Belfast is 17th best high street in the UK, according to the largest shopping survey ever undertaken.

There are plenty of beautiful craft shops throughout the city centre for that special souvenir to take home. For ultimate luxury, take a trip along the leafy Lisburn Road, home to award winning delis, designer fashion boutiques, art galleries, glitzy With a huge variety of independent retailers, jewellers and cool cafés. speciality emporiums, high street chains, exclusive boutiques and traditional markets, Belfast has Looking for top quality designer fashion at something for everyone. affordable prices? Look no further. Northern Ireland is home to two of the largest factory outlet Whilst Victoria Square and CastleCourt offer a megastores throughout all of Ireland. host of top name stores and leading high street favourites under one roof, there’s plenty on offer With up to a massive 70% off designer goods around Belfast City Hall, including Donegall Place and fashion you can shop until you drop without and Royal Avenue. Victoria Square’s Dome viewing worrying about those pennies! gallery provides unmissable skyline views across the city too. Find out more at www.visit-belfast.com


Exclusive >

citywing magazine

Offer

3 Nights, Dinner Bed & Breakfast, Including Flights. In the beautiful Isle of Man.

The Sefton Hotel. Relaxing, Calm, Beautiful.

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Citywing and the Sefton Group have joined together to offer a fantastic 3 night break available between 1st September 2013 and 31st March 2014, giving you a choice of two of the Isle of Man’s finest 4* hotels. Relax in the enchanting surroundings of The Sefton or enjoy the entertainment at BEST WESTERN Palace Hotel and Casino. Both hotels offer lavish hot and cold buffet style breakfasts with the option of freshly prepared Manx Kippers, and a delicious choice of evening meals. The package also includes return flights from Blackpool, Belfast or Gloucester airport.

From only ÂŁ225.00 per person.*

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To book, please visit www.iomevents.com or telephone 01624 664460 www.citywing.com | JUNE / JULY 2013


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he hotel holds the island’s only casino, which includes slots and a bingo lounge. The Hotel houses a health club with indoor pool, saunas and full gym facilities available to residents. The onsite restaurant, Paragon, provides a delicious daily three course carvery with the public bar serving snacks and light meals until late.

Luxury Accomodation

Onsite Casino

Bars & Restaurants

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luxurious 4-star hotel in Douglas, close to the capital’s main shopping and business districts, The Sefton combines finely restored Victorian elegance, a modern extension centred round a beautiful indoor water-garden, and the new 5-star quality Sefton Suites. If you want luxury, convenience and tranquillity, The Sefton is the obvious choice.

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The Sefton has been awarded a silver accolade for providing top quality and service by Quality in Tourism. The prestigious accolade adds to their 4 star grading and shows that the hotel has gone above and beyond expectations. The Sefton’s onsite A La Carte restaurant, The Gallery, which has been awarded two AA rosettes for its exquisite menu is able to provide a fine dining experience whilst enjoying sea views on to Douglas Bay. Also onsite is Sir Norman’s bar, which offers a large selection of draught beers and an extensive wine list, serving home cooked food daily, with a children’s menu also available.

To book, please visit www.iomevents.com or telephone 01624 664460 The Sefton Hotel

BEST WESTERN Palace Hotel and Casino

Flying from Blackpool - £255 pp

Flying from Blackpool - £225 pp

Flying from Belfast - £265 pp

Flying from Belfast - £235 pp

Flying from Gloucester - £315 pp

Flying from Gloucester - £290 pp

*Prices subject to seasonal change; Subject to availability; Price includes luggage and ATOL Protection

For more information: palacehotelcasino.co.im - seftonhotel.co.im - visitisleofman.com JUNE / JULY 2013 | www.citywing.com

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citywing magazine

Unmissable

Island August/Sept 2013

Peel Traditional Boat Weekend 8-12 August 2013 www.peeltraditionalboat.org Royal Manx Agricultural Show 9-10 August 2013 www.royalmanx.com Marathon & 1/2 Marathon 11 August 2013 www.iomuac.co.uk Island at War on the Steam Railway 17-18 August 2013 www.iombusandrail.info Wartime at Cregneash 17-18 August 2013 www.manxnationalheritage.im

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The Isle of Man Festival of Motorcycling 17 August - 1 Septmber 2013 www.mgpfestival.com

120th Anniversary of the Manx Electric Railway 7 September www.iombusandrail.info

Twilight at Castle Rushen 22 August 2013 www.visitisleofman.com

Family Fun Weekend on the Steam Railway 7- 8 September www.iombusandrail.info

Teddy Bears‘ Picnic with the Steam Railway 25 August 2013 www.iombusandrail.info Festival of Jurby 25 August 2013 www.mgpfestival.com Manx International Classic Trial 31 August -1 September www.visitisleofman.com Crown Green Bowls Festival 2-6 September www.visitisleofman.com Mananan Opera Festival 6-8 September www.erinartscentre.com

Peel Traditional Boat Weekend 2013 This year’s Compass Pipelines Peel Traditional Boat Weekend is shaping up to be the Premier Festival of the Irish Sea. The team has been working very hard to ensure that the hospitality, for which Peel is famous, lives up to expectation and that the relaxed atmosphere, with the focus very much on the boats, the people and the sea is maintained. This year to enhance the party mood, the organisers have made sure the festival offers plenty of fun activities and entertainment for crews and shore based visitors alike. Why not enter the Quick and Dirty Boat Building Competition and build a dinghy from scratch. Admire the boats, catch up with old friends and make new ones. Everyone on board this fantastic weekend is assured of the best of times in great company!

Sail over to www peeltraditionalboat.org for more info.

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www.citywing.com | August / September 2013

End2End Mountain Bike Challenge 8 September www.manxe2e.org Rally Isle of Man 12-14 September www.rallyisleofman.co.im Pie in the Sky (stargazing and supper) 27-28 September www.iombusandrail.info Details correct at time of going to print, please confirm with organisers before booking.


citywing magazine

Gigs to note NewcastleGateshead Caro Emerald - Concert | Gateshead Venue - The Sage Gateshead Smouldering, charismatic and with an appealingly aesthetic eye for presentation, Caro Emerald is a truly original pop star. Tuesday 10th September 2013 Booking: www.sagegateshead.com Huey Lewis & The News - Conert| Gateshead Venue - The Sage Gateshead Touring in celebration of the 30th anniversary and reissue of the classic ‘Sports’ album, Huey Lewis and the News are one of the great American pop/rock bands. Monday 30th September 2013 Booking: www.sagegateshead.com NewcastleGateshead is home to some superb events and festivals. For more information please visit www.newcastlegateshead.com

Blackpool The Script - Concert | Blackpool Venue - Tower Festival Headland VisitBlackpool invites you to the most talked about event of the year, The Script in concert – part of a weekend of gigs relating to the famous Blackpool Illuminations Switch-On! Tickets are selling fast. Friday 30th August 2013 www.visitblackpool.com/switchon Blackpool Fireworks Championships | Blackpool Venue - Tower Festival Headland The Illuminations light up the promenade, and the Fireworks will light up the sky high above Blackpool, as once more the Fireworks Championships are held in the seaside resort. Every Friday in September 2013 www.visitblackpool.com Blackpool has a jam packed event calendar! For more information, please visit www.visitblackpool.com

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Belfast Odyssey Arena The Belfast Tattoo - Concert This historic event will showcase some of the finest musicians and dancers from across Ulster in a two hour show which will allow the artistes and bands to feature and showcase their talents on a scale or in an arena never before available to these artistes and bands The Tattoo will have its roots unashamedly in the traditions of the UlsterScots people but will reach out, through the forthcoming years, to showcase the talents, through music and dance, that UlsterScots people have come into contact with as they have travelled around the world and also those traditions and people who have come to Ulster and had an impact on the traditions of the people of Ulster. Fri 27th - Sat 28th Sept 2013 For booking information, please visit: www.odysseyarena.com

Cardiff

The Strypes - Concert | The Globe Cardiff Tipped by Paul Weller, Miles Kane and more – The Strypes have made a name for themselves as an accomplished live band. They could well become absolutely huge. Thur 22 Aug 2013

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Janet Devlin - Concert | The Globe Cardiff 18 year old Janet Devlin had very little singing experience before The X Factor, only singing in her school, pubs and local talent shows. Janet had previously uploaded videos on to her Official channel on YouTube on a regular basis, which have now reached 10.5 Million total views Worldwide. News stories soon began to break out that Janet was being offered recording contracts within 35 minutes of being eliminated from the show. Janet has been in the studio writing and recording her debut album with Grammy Award winning songwriter and producer Eliot Kennedy and his team. Fri 27th Sept 2013 For booking information, please visit: http://www.globecardiffmusic.com

August / September 2013 | www.citywing.com

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citywing magazine

Business Review

Sure steps forward with a new name, new owners and new focus at senior level S ure has rebranded its enterprise division, refreshed the look of the Sure consumer brand and added members to the Group Executive Committee.

The company has taken its well respected and popular consumer brand, Sure, and extended it into its enterprise division, which is now known as Sure International, reflecting both the global reach of the company since its acquisition by the Batelco Group and the vast resource base which Isle of Man businesses can access following the acquisition. “Our customers told us that they trusted the Sure name and we wanted our new enterprise brand to combine that sense of local expertise with the global scale our new owners give us – Sure International does that” stated Eddie Saints, Sure’s CEO. Alongside the rebrand of the Enterprise division, Sure has refreshed its consumer brand, introducing a new-look logo that represents the richness of its fullservice telecoms offering and a modern, optimistic outlook for the future.

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Underpinning these brand changes is a renewed focus on corporate sales and customer excellence as Sure’s Group Executive Committee is bolstered with the appointment of Jo Cox as Corporate Sales Director and Charlotte Dunsterville as Customer Experience Director, each of whom brings with them the benefit of many years telecoms experience. “Sure is entering a new, exciting phase as we renew our commitment to customer service excellence in the Isle of Man and the Channel Islands and take advantage of our new owners’ expertise and experience to deliver what our customers want, when they want it, at a price that’s right” continued Eddie Saints. Andy Bridson, CCO of Sure, added: “Our new enterprise brand indicates our commitment to bring the latest in telecoms technology to Isle of Man businesses, providing them with the platform they need to compete in the global marketplace. As before, customer service and technical excellence remain at the heart of what we offer. ”

26 authorities on e-Gaming collaborate on ‘You can!’ book. 26 authorities on e-Gaming – working across a broad crosssection of the Island’s e-Gaming industry – joined forces to write a book on how to form, license and run an e-Gaming company on the Isle of Man, they entitled it: ‘You Can!’ A world leader and home for the most innovative, rapidlygrowing sectors of business, the Isle of Man has become a fiercely competitive place of residence for some of the most influential online operators in the industry, such as PokerStars, Microgaming, Full Tilt, SBOBET, 188bet, PaddyPower, 12bet; a list that grows year-on-year. Co-editor, R Paul Davis, LL.D., a Canadian barrister and solicitor who established Counting House, a leading consultancy for e-Gaming worldwide, said: “This book went from idea to reality in less than four months, and was ready for release at the annual ICE Gaming Conference in London, where the first edition of 350 copies sold out in under two days. It is an extraordinary demonstration of the level of integration and co-operation in the Island’s business community, leaving competitor jurisdictions coughing in the dust.“ With a foreword written by the Minister for Economic Development, John Shimmin MHK, the book is the first comprehensive start-to-finish guide on starting and running a licensed e-Gaming enterprise. A contributing lawyer, Claire Milne, a Partner at Appleby (Isle of Man) LLC, said: “I decided to contribute because it was an excellent opportunity for a cross-section of the Manx

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www.citywing.com | August / September 2013

e-Gaming sector to share its experience with those interested in the Island as a jurisdiction. This jurisdiction is a business friendly jurisdiction on many levels and I think that this publication is an excellent example of that. Appleby has been committed to the e-Gaming industry for many years and was delighted to collaborate in this venture.” The compound annual growth rate of the e-Gaming industry was at 24% in 2012, growing to US$33.7 billion. New opportunities in e-Gaming are making headway as technology advancements proliferate, motivating innovative entrepreneurs to seek their fortunes by both refining discoveries and filling gaps in the market. David Hudson, Director of the SMP Group, said: “Choosing a jurisdiction can bring about a melting pot of reservation. Here, the Isle of Man is offered up as a strong and viable option with a well-established reputation in e-Gaming, a secure fiscal platform, remarkable support services and a great quality of life, underpinned by a business-friendly government.“ Mary Linehan, Chairman of B-Localiom.com, said: “The book combines a broad range of guidance, making a convincing case for operators and prospective newcomers to the e-Gaming industry to choose the Island as a home for their business.” You won’t find this book in retail stores. It is made available to prospective licensees and related professionals at e-Gaming shows all over the world. Copies may also be requested by e-mail: paul@countinghouseltd.com.


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Business Review Department of Economic Development appoint John Garland

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he Department of Economic Development has appointed John Garland to the role of Business Development Manager, Corporate Financial Services. John has worked in the Island’s financial services sector for over 12 years including senior management roles at both HSBC Bank and Coutts & Co. John established back in 2010 and Isle of Man-based development role and established a

his own financial consultancy business since then has sat on the board of two pension companies, worked in a business for a local Corporate Service Provider strong network of international contacts.

John Spellman, Director of Financial Services, commented: ‘John Garland’s appointment reinforces the Department’s commitment in promoting our financial services sector, which represents a third of our economy. He will be supporting the private sector to pursue the opportunities arising from the development of new products and new international markets.’ John Garland commented: ‘I am delighted to accept this position and look forward to working closely with local industry to further develop the Island’s world class offering as an International Business Centre.’

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Online Services growth delivers further savings for Government The Department of Economic Development Information Systems Division has announced that the Isle of Man Government’s Online Services have reached another milestone, processing in excess of £500M of payments since their introduction in 2007. Payments made using Online Services during 2012/13 continued to show strong growth and accounted for over 40% of the Government’s revenue, an increase of 15% on the figure for 2011/2012. Additionally the number of transactions made through Online Services during 2012/13, including payments, rose to nearly 140,000, an increase of 37% on 2011/12. Minister for Economic Development John Shimmin MHK said: ‘It is vital that Government becomes as efficient and effective as possible as we seek to balance our budget. Better use of IT is playing a key

role in achieving improvements. The use of online payments is a good example of what savings are possible: 6 additional staff costing over £100,000 per year would have been required to process this volume of payments via traditional means. It also means the public are able to access public services at a time and manner that is more convenient, helping to make Government more effective. ‘The success of Online Services demonstrates the significant, positive impact that IT is playing in delivering the key objectives of the Government’s Agenda for Change and we will continue to look at ways in which technology can benefit Government, customers and the economy as a whole.’ For further information or to register for Government Online Services go to www.gov.im/onlineservices

August / September 2013 | www.citywing.com

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citywing magazine

Business Review

ISO QA Isle of Man joins Aerospace Cluster

L: Adrian Moore, Chairman of the Isle of Man Aerospace Cluster M: Kevin Burnell, Director ISO QA Isle of Man Ltd R: Lee McLellan, Director ISO QA Isle of Man Ltd

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The company which guides businesses through complex but increasingly important ISO certification standards has been invited to join the influential Isle of Man Aerospace Cluster (IOMAC). The invitation to ISO QA Isle of Man Ltd came from IOMAC chairman Adrian Moore and the company’s directors, Kevin Burnell and Lee McLellan, were officially welcomed during the Cluster’s latest forum at St John’s Mill, Tynwald Mills. “We are delighted that a company of the calibre of ISO QA Isle of Man has accepted the invitation that sees the Cluster become a collaboration of 22 companies,” said Mr Moore. The forum was also attended by David Bailey, executive director of North West Aerospace Alliance (NWAA), and Kelvin Davies, of BAE Systems, along with Cluster representatives. “We regard membership of IOMAC as important recognition of the work we do in guiding companies through the complex requirements of very diverse Standards they are now expected to achieve and maintain, ” said Mr Burnell.

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www.citywing.com | August / September 2013

These include ISO9001 Quality, ISO14001 Environment, ISO18001 Health and Safety, ISO27001 Information Security and ISO50001 Energy. ISO QA Isle of Man Ltd also conduct commercial energy audits, looking at how companies can best use the energy and also how to save energy costs. The Cluster offers cost-effective, joined-up solutions for its global blue chip client base. As part of the North West Aerospace Alliance, one of the most active aerospace clusters in Europe, the IOMAC is part of one of the most influential ‘aerospace hotspots’ in the UK. “We are able to provide design and manufactured solutions with a reputation for one-stop shop capability and the utilisation of an international supply chain,” said Mr Moore. “We are proud to say we are partners to virtually every major civil and military project in the world today.”

ISO 9001 Quality Management ISO 14001 Environmental Management ISO 27001 Information Security Management ISO 50001 Energy Management Energy Audits


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Business Review

New Head of E-Gaming appointed

Isle of Man wins Best International Finance Centre Award The Isle of Man has been named ‘Best International Finance Centre’ in the Professional Advisor International Fund and Product Awards 2013 beating last year’s winners, Jersey, into second place. In addition, businesses based in the Isle of Man won over half of this year’s awards.

Minister for Economic Development John Shimmin MHK commented: ‘The award for ‘Best International Finance Centre’ is truly a team effort. We would not have been able to secure this without the excellent work of everyone involved from across Government.

Chief Minister Allan Bell MHK said: ‘This is fantastic recognition for the Isle of Man at a time when the global landscape for financial services is changing. If Government and the private sector continue to work together closely to deliver innovative and excellent services in the manner illustrated by these awards, then the Isle of Man can continue to prosper in that changing world.’

‘Our financial services sector can also take great pride in these awards. Their excellence in product offering and customer service has driven the success of the Island’s diverse economy and I am delighted to see that so many Isle of Man-based companies have won their respective categories in these awards.

Treasury Minister Eddie Teare MHK added: ‘We focused our submission on what had been achieved in relation to international standards and cooperation, the closeness and effectiveness of our relationships with the local financial services sector and the balanced nature of our economy. ‘We have been at the forefront of best practice with regard to international tax and transparency standards building on our well established platforms of pragmatic regulation and consumer protection.’

LET’S WORK

‘May I take this chance to congratulate all of the Manx winners and thank everyone who worked so hard on the submissions.’ Now in their 14th year, the Awards are in honour of firms in the financial services industry offering products and services across borders. There were over 70 entries to this year’s awards from a wide range of companies in the offshore sector. Further information on the awards is available at: www.offshoreawards.com

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Jobs4u.im powered by paragon

If you are relocating, changing jobs or looking to advertise your ‘situations vacant’ in the Isle of Man, Jobs4u.im is the comprehensive and user friendly job search portal. Maximising internet advertising, social media, local press and word of mouth, Jobs4u.im advertises all jobs, in all sectors, at any level, in a fast, effective and direct process.

Sourcing in all sectors, socially. facebook.com/Jobs4u.im | twitter.com/Jobs4uIOM | www.jobs4u.im

August / September 2013 | www.citywing.com

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fa ce bo ok Sp ec ia lo ffe rs on

What will you do?

T: 01624 880641 M: 07624 488313 E: ballacamaishfarmcottages@manx.net Contemporary & cozy barn conversions packed with everything you need to explore the Isle of Man, all year round.

www.manxfarmcottages.com

Charter We offer charter services to and from most airports within the United Kingdom and Ireland, at very favourable rates compared to other companies offering similar services. We can tailor services to meet your needs, so it certainly can be something worth considering. For more details and prices email scc@citywing.com.

www.citywing.com


The evolution of transportation is here. You know you want a go! (07624) 252525 www.segway.im



Citywing Magazine Issue 3 | Aug / Sept 2013