Returning Volunteer Training Guide 2026

Volunteer at The Storehouse Community Center How To Guide

RETURNING VOLUNTEERS: Log In to Your TSCC Volunteer Account

Log In to Your TSCC Volunteer Account Step 1: Go to The Storehouse Website www.thestorehousecc.org/volunteer Step 2: Click to log in as a returning volunteer Step 3: Complete Waiver and Age Requirement forms Step 3: Fill in your email address that is associated with your volunteer account

Note: When the new system goes live, you should also receive an email to activate your account.

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Log In to Your TSCC Volunteer Account

Step 4: Check you email inbox to find the email from Get Connected - Galaxy to fin the code. You may need to check your junk mail.

Step 5: Click Verify Email

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Log In to Your TSCC Volunteer Account

Step 6: Create a password. You can use the same password you’ve been using for your volunteer account.

Step 7: Type in your password once more to confirm it.

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Log In to Your TSCC Volunteer Account

Step 8: Fill out your email address.

Step 9: Click “next.”

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Log In to Your TSCC Volunteer Account

Step 10: Fill out your password.

Step 11: Click “next.”

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Log In to Your TSCC Volunteer Account

Step 12: Fill out your emergency contact.

Step 13: Answer the question “How did you hear about The Storehouse?”

Step 14: Click Update Basic Information button

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Create Your TSCC Volunteer Account

This is your Volunteer Portal Homepage. Follow these steps to finish registering the account.

Step 15: Click the drop-down arrow in the top right-hand corner of the screen

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Create Your TSCC Volunteer Account

Step 16: Select “Qualifications” from the drop-down menu

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Log In to Your TSCC Volunteer Account

Step 15: You are now in your portal page!

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TSCC Volunteer Portal Homepage

Select “LOGIN” on the navigation bar next time you want to log in to respond to sessions.

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Volunteer Portal Homepage

TSCC Volunteer Portal Homepage This is the homepage of your volunteer portal.

1. View and sign up for available opportunities 2. The number of volunteer hours you have completed 3. Click in this box to views the shifts you have registered for in a list view 4. Click the “Volunteer Resume” to print a log of all your hours 5. Click the drop-down arrow in the top right-hand corner to view menu to complete tasks such as updating information, managing your teams, view messages, and more.

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TSCC Volunteer Portal Homepage The drop-down menu: 1. Scroll to Skills, click on the plus sign and update this information.

2.Edit your contact information and change your password.

3.View the shifts you’ve registered for in a calendar view 4.View the shifts you’ve registered for in a list view 5.Manage your team(s) 6.View messages from TSCC and Galaxy If you upload a profile picture, your picture will replace your initials.

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Registering for a Shift

Registering for a Shift Step 1: Select “Opportunities” from the menu

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Registering for a Shift Opportunities Page This page shows all available opportunities within the TSCC. You can change from grid view to calendar or list view here.

You can also filter by program or available slots.

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Registering for a Shift Step 2: Select an opportunity you would like to volunteer for. You click the blue letters as shown here in the box.

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Registering for a Shift Step 3: Respond as an individual or as a team.

Note – Responding as a team means you can reserve multiple spots at one time.

Step 4: Check the box next to the session(s) you want to volunteer Step 5: Scroll to the bottom of the page and select “Submit Opportunity Response”

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Registering for a Shift You have successfully registered when the blue box turns green or you see the “Your response(s) to this opportunity have been updated” message.

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Canceling a Shift

Canceling a Shift If you cannot attend a volunteer opportunity that you registered for, please cancel your shift by following the following steps.

Step 1: Log into your account at https://www.thestorehousecc.org /volunteer by entering your email address and password then clicking “Login”.

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Canceling a Shift Step 2: Click on “Opportunity Responses”.

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Canceling a Shift Step 3: This screen shows all your volunteer responses; responses that have already happened will be grayed out. Find the shift in the list that you want to cancel.

Select the drop-down arrow on the same row as the shift you want to cancel.

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Canceling a Shift Step 4: Once you’ve selected the drop-down arrow, a menu will appear. Click “Unregister” from the list; it is the last item on the list.

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Canceling a Shift Step 5: If you are sure you want to cancel the shift, select “Yes”.

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Canceling a Shift You have successfully cancelled the shift when you see the message “Response removed.” as shown here. The shift will no longer appear in the list on the “My Responses” page either.

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Important Updates

Important Updates What if I am on the waitlist (W/L)?

When all volunteer slots for a session are full, you can sign up on the waitlist. If you are on the waitlist, we are currently at capacity. If someone cancels, the system will send an email to all individuals on the waitlist. The sign up is then available on a firstcome, first-served basis.

If there isn’t availability for a shift, can I walk in?

Due to capacity we do not allow walk-ins. All volunteers must register for the shift on our website before the shift.

When are sessions posted?

We post the shifts the first business day of each month for the following month one month in advance. It is a manual process completed by 10 am on the first business day of the month. Example: January’s calendar is posted on the first business day of December. February’s calendar is posted on the first business day of January.

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Important Updates Log In Please do not create a new account. Please click on Log In and use the same email you used for your volunteer account previously. You will need to reset your password. You can use new password or the same password as before.

Terminology Changes Opportunities = Sessions Shifts = Session Respond = Register Log In = Log in to your current account Sign Up = Create or sign up for a new account Be sure to press the button that says respond to RESPOND to your session or it may not be saved.

Group Sign Ups Group sign ups will now look different. We will have information and a guide on our website as well as inside your portal.

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Thank you for volunteering with The Storehouse Community Center!

Do you have questions that are not answered within this guide?

Contact the Volunteer Team Email: volunteer@thestorehousecc.org Phone: 469.385.1813