Stocklists The
with
4 December 2023
FLOORINGNEWS
BRITAIN’S No. 1 FLOORCOVERING MAGAZINE FOR THE RETAIL AND CONTRACT MARKET
NEW Cut-Length Delivery Network
delivery within 3-5 working days
THE AW TEAM WOULD LIKE TO THANK ALL ITS CUSTOMERS FOR THEIR SUPPORT THROUGH THE YEARS
We wish you all a Merry Christmas & a prosperous New Year
DOMOTEX FLOORED BY NATURE 11 – 14 JANUARY 2024 Hannover ⋅ Germany domotex.de
Home of Flooring
2
THE STOCKLISTS December 2023
Stocklists The
ISSUE 585 : DECEMBER 2023 Published by Mayville Publishing Co Ltd., 219 West Ella Road, West Ella, Hull HU10 7SD @thestocklists Tel: 01482 659396 Fax: 01482 659397 www.thestocklists.com Sales Director: Diane Martin. diane@mayvillepublishing.co.uk Publication Director: David Spragg Founded by Roy Spragg in 1973.
THE MAGAZINE THAT’S ALL ABOUT FLOORING
Advertisers
FLOORINGNEWS starts on page 26 19
Monthly ‘Stocklisters’ shown in BOLD
The wholesaler sector is seeing significant change as the offer expands acoss the UK pages 32–34
Happy Christmas to all our loyal readers and advertisers and we wish you joy and peace for the season.
2023
Abingdon's roll-only Love Story page 20
Flooring is soaring
Harrogate reports visitor success page 45
Festive fears for Q4 Slow start to key quarter sales page 46
New show open to all BGNFS reinvented for 2024 page 24
No worry waterproof Quick-Step’s Hydroseal coating page 19
Bostik boost for Lion
Lion Floor gets key recommendation page 30
Crafty Ecorugs
Flanders fills up
New LDP range's bold statement page 19
Belgium show set to grow page 26
FlooringFactsheets
H ABINGDON FLOORING
4
01274 655694
H ADAM CARPETS
—
01562 829966
H ALTERNATIVE
36
01264 335111
H ARTISAN
37
01548 721069
Ht ASSOCIATED WEAVERS
6-7
01422 431100
H BETAP
5
+31 38 386 1060
t BRAMPTON CHASE
8
01604 664855
o CARPENTER
60
01457 861141
H CAVALIER
38
01254 268000
s COLUMBIA FLOORING
9
0208 443 3322
n COMPANY DYNAMICS
33
08000 72 85 39
H CONDOR CARPETS
+31 38 477 8911
21
OT HH DMS
44
01204 881234
10
01604 664850
H FELLS CARPETS
—
01977 662211
l F BALL
11,47
01538 361633
n FITA
58
01159 506836
s FLOORWISE
57
01509 673974
H FURLONG FLOORING
12,39
01322 628700
Ht KELLARS
22-23
0161 443 0970
H KINGSMEAD
14
01827 831424
t HATHAWAY FLOORING
13
0161 872 8003
H HUGH MACKAY
15,40
01429 892555
o INTERFLOOR
25
01706 213131
o LUXE UNDERLAY
—
—
n NICF
58
0115 958 3077
H PENTHOUSE CARPETS
—
01706 639866
s STS
16
0345 899 1000
s TRADECHOICE
31
0330 135 5800
Ht VICTORIA FLOORING
18,42,43
01562 749300
H CORMAR CARPET CO.
Check out our snappiest floor photography of 2023 page 35-44
Fulfil your destiny
Contact No
OT S
Flexible friend
Rita Bancroft reviews the positive impact of tech to make life eaiser for retailers. pages 27–29
Page No
SH
Thriving thru tech
Index
The industry’s knowledge-bank
Adhesives
47
Underlay
54
o WILSONS UNDERLAYS
17
01924 451138
Buying Groups
55
Vinyl +LVT Directory
50
H WILTON ROYAL
41
01274 655694
Carpet Company Directory
—
Vinyl Options
51
48–49
Wholesalers
56–57
Woolsafe: the Carpet Care Guide
52–53
Carpet Trouble-shooter Carpet Types
—
ISSN 2046-7338 © Mayville Publishing Co. Ltd. 2023. Every care is taken in compiling this magazine, but the proprietors assume no responsibility in the effects arising therefrom.
DAILY HEADLINES ARE POSTED TO OUR NEWS WEBSITE AT WWW.THESTOCKLISTS.COM THE STOCKLISTS December 2023
Classified adverts ........................................
page 59
H carpets/rugs/tiles t woods/laminates/smooths n accessories/services/organisations = fibres o underlay s buying group/wholesalers/distributors l screed/adhesives
FOLLOW @THESTOCKLISTS ON LINKEDIN + X/TWITTER FOR KEY ALERTS AND NEWS UPDATES 3
Christmas MERRY
AND A HAPPY NEW YEAR
FROM ALL AT ABINGDON FLOORING
Get in Touch
Panache
4
sales@abingdonflooring.co.uk www.abingdonflooring.co.uk 01274 655 694
Merry
We wish you
a blessed Christmas and a prosperous New Year!
Discover more!
Maroc Quality Flooring Solutions With over 500 variations of carpet types, textures and designs, coupled with a multitude of colour settings for each, Betap is your number one partner for residential broadloom carpet and carpet tiles. THE STOCKLISTS December 2023
Flooring since 1918
5
Having AW as a main supplier for our business has just got even better, with their new 3-5 days cut length delivery service and collections, we can only see our partnership growing more. This is a huge step up in service and gives us confidence to show AW products for any order knowing it will be here on time! Khalid Mahmood - Foleshill Carpets, Coventry
With the new improved delivery, portfolio of products and cuts arriving in 3 - 5 days, staff feel very confident ordering. I can only see our business together continue to grow. Lee Thomson - Direct Carpets, Torquay
It’s a great development and puts AW in a much stronger position with the 3/5 days delivery. Our last delivery was delivered on the 4th day. Darren Ball - DT Flooring, Cheshunt
We are happy to say that AW have turned things around massively and are back on form! We have got so much confidence in the company going forward with the improved delivery service. We are looking forward to the customer portal starting up and getting that additional information to make us more efficient. Tom Beard - Tatlow Carpets & Flooring, Lichfield We have always been supportive of Associated Weavers mainly down the vast product portfolio on offer. They have continued to innovate over the years especially with nylon with the likes of Sedna, iSense and Vivendi collections. Now with an improved delivery lead time this is now a huge benefit with the service matching the products. Stuart Davidson - Carpets 4 less, Bedford
“We are immensely grateful to Associated Weavers for their exceptional improvements in deliveries. Their improved service has significantly boosted our business growth and customer satisfaction. It’s a partnership that makes a real difference. Gurwin - New Golden Carpets, Feltham
I ordered 2 cuts of Sirius on a Friday afternoon and they were delivered Tuesday morning. It has made myself and my staff more confident to do more business with Associated Weavers Matt Naden - Bramley Carpets, Stockport
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THE STOCKLISTS December 2023
SHARE YOUR #associatedweavers @associatedweavers www.associated-weavers.co.uk
A UK brand since 1964
IMPROVED DELIVERY SERVICE now cut-length deliveries within 3-5 days
THE STOCKLISTS December 2023
7
Image: Studio Designs Ebony Oak Herringbone CLH22
Next Day Delivery (as standard)
Luxury Flooring Award Winning
Trade
Portal 8
Exceptional LVT & Click-fit solutions with unrivalled customer service Request an account to start trading >>> 01604 664855 | bramptonchase.co.uk THE STOCKLISTS December 2023
Columbia Flooring plc
The Leading Country Wide Carpet & Flooring Suppliers We can supply you with virtually any make of carpet and flooring at extremely competitive rates... Delivered direct to business premises (delivery charges may apply)
For a Speedy and Efficient Service
Call US NOW!!! 020 8443 3322
sales@columbiaflooring.co.uk www.columbiaflooringplc.co.uk Opening Times: Monday - Friday 7.30am to 5.00pm Saturday 8.30am to 12 noon Tel: 0208 443 3322 TRAFALGAR TRADING ESTATE, JEFFREYS ROAD, ENFIELD, MIDDLESEX, EN3 7TY.
THE STOCKLISTS December 2023
1970 – 2020
9
OFFICIAL BRAMPTON CHASE STOCKIST
Excellent customer service, open long hours, next day deliveries and popular brands in stock.
We’ve got it covered! NORTH LONDON - 0208 036 9945 - NW9 0EW NORTHAMPTON - 01604 664850 - NN4 7BD MILTON KEYNES - 01908 049006 - MK13 0DX HEMEL HEMPSTEAD - 01442 502562 - HP2 7EB 10
dmstrade.co.uk THE STOCKLISTS December 2023
MADE IN GREAT BRITAIN
A GUARANTEED PERFORMANCE FOR LUXURY VINYL TILES Our System LVT guarantee gives flooring contractors the reassurance needed for all LVT installations. Our range helps flooring contractors achieve the best results when a resilient, attractive finish is required.
To find out more visit f-ball.com or call 01538 361 633. A great finish starts with F. Ball. THE STOCKLISTS December 2023
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A luxury collection of sustainable carpets manufactured using 100% recycled Polyester yarn or Polypropylene yarn
Bleach cleanable
Combi-bac
2-ply yarn
www.furlongflooring.com 12
100% recycled Polyester / PP yarn
Carpet protected from moths & pests Scan the QR code to find out more THE STOCKLISTS December 2023
Beautiful floors for beautiful spaces
FOR THE BEST PALLET PRICING CONTACT HATHAWAY FLOORING
8MM & 12MM
EASY FIT
FAST DELIVERY
L2C LOC
V
4 BEVELS
0161 872 8003 I sales@hathawayflooring.com I hathawayflooring.com THE STOCKLISTS December 2023
REGISTER EMBOSS
SA O M RD PL ER ES F R TO EE DA Y
AGT Effect laminate flooring delivers impressive authenticity thanks to its deep register in emboss surface finish. Available in 8mm AC4 and 12mm AC5 specifications, Effect comes in 14 original looks. Available from Hathaway Flooring for delivery across the UK.
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Making a House a Home Perfect Home is an 80/20 wool blend, constructed with our 100% British Wool Britannia Yarn, where every linear metre contains yarn from each of the four nations. This carpet is available in four and five metre lengths, and is suitable for heavy domestic use, including living rooms, bedrooms and hallways Choose from 20 incredible colours: whether it’s the cool green Limestone, the deep blue Bloomsbury or the inviting grey Heirloom, there’s a perfect colour for everyone!
Get in touch Kingsmead Carpets Ltd Relay Park, Tamworth, Staffordshire, B77 5PR T | 01827 831424 E | sales@kingsmead-carpets.co.uk kingsmeadcarpets.co.uk 14
THE STOCKLISTS December 2023
NEW - DECO COLLECTION 100% Wool - 7 designs - 43 colour options
Deco Loop Plain
Deco Loop Two Tone
Deco Loop Pinstripe
A D O R E
Deco Loop Candy Stripe
Y O U R
Deco Flatweave Jacquard
Deco Flatweave Herringbone
Deco Flatweave Boucle
F L O O R
Park View Road East, Hartlepool, TS25 1HT I sales@hughmackay.co.uk I 01429 892 555 THE STOCKLISTS December 2023
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New Collection out now
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THE STOCKLISTS December 2023
Wilsons Underlays is proud to have been awarded Flooring Innovation Winner 2023 for the second year running! Suitable for stretch fitting Residential or Commercial Suitable for stairs High traffic
Memory foam – the new unsung hero of underlays!
Scan me
with your phone camera to find out more and view the full specifications
You spend all day on your feet – they deserve the comfort of award winning Plushwalk® that incorporates memory foam.
Visit wilsons-underlays.co.uk/plushwalk Call 01924 451 138 or email sales@wilsons-group.com for your free sample
DESIGNED IN THE UK
THE STOCKLISTS December 2023
PROUD MEMBER
COMMITTED TO SAFETY & QUALITY LOW VOC/FORMALDEHYDE IN ALL PU FOAM AND WOOL UNDERLAYS
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Merry Christmas
& Happy New Year
from
myvictoria.co.uk 18
Natureborn - Pure & Simple, Stile
FLOORINGNEWS The100% recyclable Craft Collection from Ecorugs by Louis De Poortere brings striking geometric rug designs that echo the quality of papercut and linocut art techniques. Craft is a series of five rug designs with bold aesthetics. In Papercut, Lucia, Cobblestone, Chess and Kuba, homes will find abstract motifs from the Bauhaus movement and Congolese art, bold ‘50s retro graphics and deconstructed checkerboard patterns. With bold colour combinations and a handcrafted quality to shape formations and colour applications, the series is another example of Louis De Poortere’s mastery of its craft. All new for 2024, each jacquard flatweave design is made in Belgium in a range of colours and sizes, including circular, and is hand finished to guarantee quality. Alan Russell, sales director, Louis De Poortere, says: “Craft’s designs are a bold expression of individualism. The strong modernist aesthetic and artistic character of each rug brings something special and ensures a stunning look in any home.”
SH
Ecorugs make bold statement H OT
2023
The Hot Shots 2023 gallery of creative flooring installations pages 35-44
Thriving thru tech
Rita Bancroft looks at the latest tech tools of the trade pages 27–29
Craft is part of Louis De Poortere’s Ecorugs collection, a bold move towards product circularity with 100% recyclable mono-material construction. Made entirely from polyester, every Ecorug can be recycled through the Take Care Program, which provides owners with a free return to the Belgian manufacturer. Once received, the rug is inspected before being cleaned and offered for re-use or recycled back into a brand new Ecorug.
“We’re absolutely thrilled to be bringing Ecorugs to the market as we believe it offers a genuine way for our business to be more sustainable,” continues Alan. “We can now guarantee that our rugs are not only high quality, but also easily recyclable. Ecorugs will help to preserve our planet, while upholding our philosophy of creating beautiful rugs.” Currently, Ecorugs are made from 20% recycled polyester. Louis de Poortere aims to replace this with 100% recycled polyester by 2025.
Wholesale help Retailers turn to their flexible friends in a tough market pages 33–35
T +3256 393 393 • www.louisdepoortere.com
Worry-free waterproof Hydroseal is Quick-Step’s water repellent coating that was originally developed for its range of laminate floors, making them water-resistant and easier to clean. Stopping water from penetrating the surface, the technology is also available on Alpha Vinyl, Quick-Step’s premium luxury vinyl floors. Across the range, Hydroseal combines with the precision Uniclic (Unizip for herringbone) joint for a surface that water can’t penetrate and to make Alpha Vinyl 100% waterproof. What’s more, thanks to the hygroscopic properties of Hydroseal, marks and spills don’t cling to the surface of Alpha Vinyl and with excellent stain-resistance too, cleaning has never been so easy. Waterproof, easy to clean and with Scratch Guard, which protects against scratches better than any similar vinyl product on the market today, Alpha Vinyl is wonderfully simple to live with. Featuring Quick-Step’s Uniclic system on standard planks and tiles, or new Unizip for herringbone patterns, the floor is also impressively fast to install and with its high quality integrated underlay, it can be laid without a separate underlay or extra preparation across a range of subfloor conditions and types. Precisely engineered, the underlay eliminates gaps and forms a barrier against sound, making Alpha Vinyl quieter and enhancing the already excellent acoustics from its multi-layer construction. Comfort is also another feature of Alpha Vinyl. Warm and soft to the touch, there’s nowhere these floors can’t go. Bedrooms, bathrooms, kitchens, living spaces and hallways: with Alpha Vinyl rooms will enjoy a floor that’s waterproof, easy to clean, scratch resistant, quiet and comfortable. Expertly designed and produced in Belgium in a range of natural wood and stone designs, Alpha Vinyl combines robust practical features with exquisite surface detailing, for worry-free, high-performing, beautiful floors.
www.quick-step.co.uk THE STOCKLISTS December 2023
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FLOORINGNEWS Fulfil your Destiny As the first roll-only carpet from Abingdon Flooring’s Love Story family, Destiny makes ultra-soft luxury more obtainable than ever before. Made in Britain from solution dyed polyester, it also offers excellent stain resistance and bleach cleanability for a carpet that’s as practical as it is soft and comfortable. Abingdon Flooring has engineered Destiny as a competitive 5/32nd gauge saxony quality so that homeowners can enjoy the luxury of Love Story at a never seen before price. The entry-level carpet is exclusively available in four-metre wide rolls to increase competitiveness further, and so that retailers can enjoy instant stock access for when time is pressured. Despite its excellent affordability, Destiny upholds the luxury and quality values that have been at the heart of the Love Story family since its introduction to the market. Soft to the touch and performing well in high-traffic areas of the home like hallways and stairs, it’s yarn has excellent recovery and will bounce back time after time. The carpet comes with a 10-year wear warranty. Destiny comes in a mix of heathered and plain tones in colours such as frost, anthracite, caramel crème and soft walnut for a versatile colour palette that will offer something in every style of home. The carpet will be available in four-metre rolls across all eight colours. “As Love Story’s first roll range, Destiny marks a significant opportunity for retailers,” says Charlotte Coop, marketing manager, Abingdon Flooring. “Love Story is a really popular family that’s become well-established as a ‘go to’ choice in luxury carpet that’s practical enough for family life. Destiny continues this legacy and makes it more attainable than ever. We think that’s a winning combination that’s going to prove tempting for many homeowners.” Destiny joins the Love Story family alongside Lasting Romance, Deep Feelings and the award-winning Wild Silk. T 01274 655 694 • www.abingdonflooring.co.uk
£6.5m reward for loyalty
Pro practicality with style
Members of F. Ball’s Ball Rewards customer loyalty scheme are saving thousands of pounds through the scheme’s cashback promotions, with the top 10 claimants each receiving over £10,000 in cashback on average over the last 12 months and one flooring contractor saving over £20,000.
LeoLine is transforming the reputation of cushion vinyl and turning it into a desirable floor for the stylish homeowner. But it’s the floor’s exceptional practicality that still often wins the hearts of retailers and homeowners up and down the land.
Over ten years since its original launch, the company’s Ball Rewards programme has returned more than £6.5 million to flooring contractors and retailers. One flooring contractor, based in The South East, received nearly £22,000 in cashback via the scheme in the last financial year. Another, in Staffordshire, received nearly £16,000 in the same period. Commenting on the value of the cashback to the company, a company director said: “The sum is a nice amount of money that, instead of simply coming off our bottom line, we can invest in projects that are important to us, such as further training and education for our staff, as well as charities that we support.”
Comfytex Deluxe Pro is one of LeoLine’s Luxatex backed floors. Fast to install with no need for gluing down, it’s the ideal LeoLine floor for fast room makeovers. In fact, as it can be laid over old floors, it’s a perfect finish for a weekend DIY project or a fast-track professional job. Comfytex Deluxe Pro can be installed without glue in areas up to 36m2 – big enough for most family rooms. Of course, as part of the LeoLine collection, it also comes in a wide assortment of 19 stylish and eclusive designs, including the concrete tile of Crosby, the limewashed grey wood plank of Chaparral Oak and the herringbone of Sintra. As a floor that’s made to bring a high-quality and supremely comfortable surface, LeoLine has left no stone unturned. Comfytex Deluxe Pro has Superguard protection for resistance to dirt and stains, absorbs impact sound for a quieter home and comes with a 15-year warranty for complete peace of mind. With added slip-resistance, it’s also reassuringly safe underfoot. Stuart Reeves, LeoLine, says: “Comfytex Deluxe Pro is one of our toptier collections and ticks all the boxes for a quality floor that’s good looking, comfortable, practical and hardwearing. If homeowners are looking for a finish that prioritises practicality and remains impressively stylish, then you can’t go far wrong recommending Comfytex Deluxe Pro. The fact that it’s fast and easy to install is just another winning reason for choosing it.” T 0800 032 3970 • www.leoline.co.uk
Ball Rewards is free to join and rewards members with cashback each time they purchase F. Ball products. They also gain access to a wide range of benefits, including the opportunity to enter monthly competitions to win exclusive prizes, extra cashback on promotional products and advanced previews of new products, as well as receiving F. Ball’s e-newsletter, F-Talk. On the recently released figures, F. Ball sales director Darren Kenyon added: “Now more than ever it’s useful for flooring contractors to know how to keep costs down without compromising on installation quality, and claiming cashback through Ball Rewards involves just a few simple steps. We’re delighted by some of the savings made by those benefitting from the scheme. Still, many people are missing out because they aren’t signed up or simply don’t claim. It couldn’t be easier. I encourage everyone to start saving today.” www.f-ball.com/rewards 20
THE STOCKLISTS December 2023
Premium quality Guaranteed.
Superior luxury
for all around your home and offices
High-quality carpet for the finest homes, offices and hotels, made by craftsmen in our state-of-the-art factories. We have been creating, producing and supplying innovative top quality Dutch products worldwide since 1992, offered at internationally competitive prices. With our innovative products we are determined to reduce our carbon footprint to zero. Join us “on a roll to zero emission”. Read more at our website! »
Address: Euroweg 3, 8061 SB Hasselt (NL) | Telephone: +31 (0)38 477 89 11 | Email: info@condorcarpets.com | Web: www.condorcarpets.com
THE STOCKLISTS December 2023
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Roadshow Oxford 2023 In late October, Kellars invited Southern customers to Oxford for yet another ‘Roadshow’ event, to thank our valued customers for their continued support. It was business as usual from early afternoon, allowing our team of Area Sales Managers to showcase our latest product and stand offerings, along with new brand developments, and newest additions. As always, our carpet stands caught the eyes of many, and with our latest colour launches last month, and product exclusivity, customers were keen to get these onto their next order, and exhibit them in stores across the UK. Not only did we have our carpet stands and sample books on display, we provided a fantastic offering of our LVT, SPC, Laminates and Vinyls, in multiple stand options,two of which are our Award-Winning brands, providing that extra value.
octavian
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0161 443 0970, sales@kellars.co.uk THE STOCKLISTS December 2023
As the clock turned 5pm, it was all systems go for our guests, and the drinks began to flow. ‘Andy Smith Presents’ provided us with an exciting evening of Roulette, Casino Craps, and Black Jack, meaning that customers could get together and battle it out for 1st, 2nd and 3rd place prizes. We awarded our guests, and showed our appreciation for their attendance and support to Kellars on a whole. Later in the evening, guests got their dancing shoes ready as we introduced ‘Jump 80’s’ Band, who provided us with an impressive performance from 9pm. We would like to thank everyone for joining us for our Oxford Roadshow, and we hope to see you very soon… In the meantime, keep an eye on our social media platforms for the Kellars’ latest updates, highlights, and newest products.
THE STOCKLISTS December 2023
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FLOORINGNEWS Fitter workplace for fitters Gekko Flooring Adhesives has transformed its product range to ensure that installation sites are a safer workplace for fitters. The parent company, Quin Global, has pioneered research and development to avoid the use of dichloromethane (DCM) - a proven carcinogenic – along with CFCs and Volatile Organic Compounds (VOCs) wherever possible.
Fast fix for refurb
"Its time to ditch that roller and the bucket", says Gekko with its latest range of smarter, cleaner spray adhesives packaged in pre-pressurised canisters and aerosols for quick, accurate and safe bonding of floor coverings.
With a textile back that makes it easy to install, Beauflor Quintex Pro sheet vinyl flooring is there when a fast refurbishment for housing is needed.
“We took the decision to go DCM-free three years ago after speaking to fitters – they deserve better health and safety at work,” says Rachael Morgan, category manager at Gekko. Rachael has 20 years’ experience in the chemical industry and 12 of those in industrial adhesives and she is an expert evangelist on the issue. “Everybody was doing the same old thing. Using cost driven and dangerous formulations which are known to be carcinogenic,” says Rachael. “We knew we had the innovation and the foresight to give people the chance to choose a safer solution – it’s the right thing to do and it’s our responsibility to the industry.”
With the Decent Homes Standard stating that floors should be in good condition, safe and free from trip hazards; the need for replacement flooring between or during tenancies will often be required before the usual replacement cycles of kitchens or bathrooms. With more frequent replacement, a floor that’s easy to install, uplift and replace can bring a time and cost saving benefit. Beauflor Quintex Pro is a textile backed sheet vinyl floor that is both durable and easy to install, uplift and replace. It can be installed without glue in rooms up to 36m2, so that it can simply be lifted and replaced with new. This significantly reduces replacement time over floors that need to be glued down, which are often difficult to uplift without damaging subfloors. A damaged subfloor may also then need remedial treatment before it’s ready to receive a new floor covering. Not only is Quintex Pro fast to install, but it can also be installed directly over old floors, like ceramic and thermoplastic tiles or timber. Cleanability is also another reason for choosing Quintex Pro in housing projects. And the floor is also slip-resistant for a safer surface in kitchens and bathrooms,. Quintex Pro comes in a range of 16 options with classic wood plank designs for living areas, bedrooms, corridors and hallways, as well as stone and terrazzo tile designs for kitchens and bathrooms; it has a design for every type of property.
The result is a complete portfolio of DCM-free options for almost every flooring application – and the range is growing all the time. The spray adhesives delivering the same performance as conventional products at a very similar price. Sample packs are available to fitters who want to try out a safer solution.
Beauflor is the only manufacturer to make textile backed sheet vinyl floors in a five-metre width to reduce the number of seams required in large spaces. It also offers two, three and four-metre wide options, so the most appropriate width can be chosen to minimise waste. T +32 56 67 66 11 • www.beauflor.com
T 01738 494919 • www.gekko-adhesives.com
New UK floor show open to all A new INDX National Flooring Show open to all retailers is scheduled for April next year in Solihull, West Midlands. The two-day event on April 30 and May 1 replaces the popular Buying Groups National Flooring Show (BGNFS) at the same Cranmore Park venue and visitors will not need to be a member of any group to attend. However, all the key buying groups continue to partner with the event ACG, AIS Flooring One, Bond Retail Marketing, Carpet 1st, Greendale and SMG. Cranmore Park is already home to several INDX events for Furniture, Homewares, and Beds & Bedroom organised by the Associated Indendent Stores (AIS) organisation of which Flooring One is also part. Jane Bartlett, Event Director at AIS commented: “The Buying Groups National Flooring Show has always been a busy, buzzy, and well-attended event and we look forward to working with our partner buying groups to build on that success. INDX Shows are well-established, well-respected and highly successful, and as business and buyer focused events, they have always had a direct synergy with the Buying Groups National Flooring Shows, so it makes total sense to bring the two together." “The INDX National Flooring Show 2024 will be an unmissable opportunity for flooring retailers to see the best the industry has to offer, all under one roof, and we also have some exciting plans to make the show extra special,” added Jane. Visitor registration at www.indxshows.co.uk/indx-home/flooring/flooring • Exhibitor enquiries Liz.Ayto@CranmorePark.co.uk
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THE STOCKLISTS December 2023
premier Premium carpet underlay, with a difference you can feel
Our finest underlays, made with comfort in mind and quality you can trust. Tredaire Premier includes a highspec backing with an eye-catching design. Not forgetting the layer of 100% recycled foam to add a wonderful, sumptuous feel like no other.
THE STOCKLISTS November 2023
Find out more at interfloor.com/tredaire-premier
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FLOORINGNEWS Design-savvy style Moduleo Roots is defined by trend-shaping flooring looks that appeal to design savvy homeowners wanting to create beautiful interiors that reflect their unique style. With the exclusive decors and quality of Moduleo’s made in Belgium luxury vinyl, Roots brings a unique living experience, but it’s not just the design and performance of the collection that sets it above the competition. The Roots buying journey is also elevated. Through six trend worlds, homeowners can explore combinations between natural materials, with the brand’s displays giving an immersive and hands-on encounter with its luxury vinyl. Yet even before Moduleo’s displays create the tactile experiences that are so important in buying floors, journeys start with online research, and here Moduleo steps up too. Free samples, a retailer finder and countless ways to be inspired, www.moduleo.co.uk, welcomes homeowners into a world of quality and shows the brand as a leader in design flooring. Matthew Brook, national sales manager, says: “In a market that’s as competitive as luxury vinyl, it’s important that brands stand out. At Moduleo, thanks to our in-house designers and production, we’re able to create a unique collection that separates itself from the many ‘me too’ ranges that are available. This approach is best echoed in store with its shop-in-shop concept, an impressive and experiential display that allows retailers to bring consumers ‘in’ to Moduleo’s world. The display and accompanying Moduleo floor give a distinct area that immerses shoppers within the brand, so they can focus on its designs and spend time choosing a luxury vinyl floor that’s right for their home. For retailers without the room for the full shop in shop, Moduleo also offers Roots wall displays in 72 and 36 board options, including its new Roots Herringbone, and with the option of accompanying with Moduleo’s LayRed engineered vinyl flooring. T 01332 851 500 • www.moduleo.co.uk
On the road to beat waste Flanders fills up for May show Since Flanders Flooring Days opened registrations for its next edition in 2024, many big names and interesting new participants have already signed up. With its third edition on the horizon, it appears this unique event is taking the European flooring industry by storm. In 2023, no less than 72 nationalities found their way to the 13 showrooms in East and West Flanders. That’s why Flanders Flooring Days decided to also welcome European manufacturers in ‘The Hub’ in Kortrijk Xpo to its third edition. From May 13 to 16 European and Flemish flooring manufacturers will be meeting customers, will discover innovations in their field and have the opportunity to network over a nice dinner, cultural excursion or during the exclusive Flanders Flooring Night. Household names such as Balta and Ragolle will rejoin after missing an edition in 2023. Founding partners Associated Weavers Europe, Beaulieu International Group, Belysse, Lano, Unilin Flooring and US Floors – Coretec have also signed up. Betap, MC Three and Osta also reconfirmed their presence after a first successful participation in 2023. Inspired by a successful edition in 2023, first-timers such as Creatuft, Decospan, Depro Profiles, Hamat, Hellsten Tuili Flooring, Kronospan, Lamett Europe, Mapei, Tapibel, Unifloor and Verbatex have decided to participate.
Recofloor hosted several pop-up visits and trade events at flooring distributors during 2023, which provided an excellent opportunity to introduce how the waste vinyl flooring collection scheme works and how it can help the flooring sector solve their disposal needs and challenges. From May to September, Recofloor Scheme Manager, Carla Eslava visited distributor trade counters located from Manchester to Cardiff where she gave an overview of Altro and Polyflor’s take-back scheme to the trade counter staff and foot traffic. In the first face-to-face visits since the start of the pandemic, Recofloor’s proactive approach was welcomed, particularly by trade counter staff who benefited from the latest news. New contractors were more interested in the longer and more educational morning trade events learning more about the scheme. Recofloor promotional materials, flyers, chocolates and pens, plus Altro and Polyflor goodies were delivered at the event. Recofloor branded window decals, specifically designed for distributors that indicate the site is a designated Recofloor drop-off point, were also dropped off. “Many contractors were interested to hear that Recofloor can accept LVT offcuts and loose lay vinyl and were keen to increase their collections that include this material. It was helpful to remind them of what we can collect,” comments Carla. “Through engaging with customers, we can spread awareness of the scheme and the convenience of free waste vinyl flooring disposal and how their participation could contribute to winning more business. As so many Recofloor members can attest, ‘it’s a win-win all round’ for the environment and business cost savings.” T 0161 355 7618 • www.recofloor.org
The floorplan is quickly filling up, but there’s plenty of space for more European flooring manufacturers. Flemish participants can choose to open their own showroom or book a spot in The Hub in Kortrijk. Flooring companies with their headquarters or production facilities elsewhere in Europe can claim their spot – from 30 tot 150 square metres – in ‘The Hub’ Kortrijk Xpo. Want to participate in this indispensable event? info@flandersflooringdays.com
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Marketing insights
by Rita Bancroft
Thriving through technology Technology has a hugely positive impact in securing flooring sales. From engaging social media and visualisation platforms designed to inspire consumers, to dedicated trade portals and estimating tools created to make life easier for retailers. With a host of new features introduced this year, Cormar Carpet Company's award-winning online Trade Portal continues to thrive, making it the place to go for online trading amongst carpet retailers.
The Associated Weavers Customer Portal is the next stage in constantly improving AW service level in their partnerships with customers.
Since its launch in 2011, the portal has gone from strength to strength with over 60% of customers now placing orders via the online service. During a recent survey, over 90% of users reported Cormar’s Trade Portal as the best in the industry, and with a host of new features introduced this year, the portal is now better than ever.
Recognising that customer expectations have changed, as when ordering carpet or other flooring solutions in retail shops, the end consumer wants to be informed about product availability, possible alternatives and expected timing of delivery. The AW Customer Portal addresses these functions and will help retailers to close the order.
In the past year, Cormar have invested over £100,000 towards new developments such as a downloadable marketing materials area, as well as providing customers with an industry leading after-sales service. Recently debuted at The Flooring Show, Cormar have also introduced a new pending deliveries feature. Another useful service enhancement, this exciting addition allows customers to view upcoming deliveries, at a glance, from their account dashboard; further streamlining Cormar’s service and providing improved visibility of order information for their customers.
“Since its launch in 2011, the portal has gone from strength to strength with over 60% of customers now placing orders via the online service.” Cormar Carpet Company Trade Portal
Cormar are committed to continuing to work with their customers to further enhance user experience and bring useful and exciting new features to their Trade Portal, enabling customers to carry out most of their interactions with Cormar online, should they choose to do so.
The introduction of the portal creates a 24/7 order entry channel: AW customers and partners have an all-time access to their product portfolio (wall-to-wall carpet, carpet tiles and luxury vinyl flooring). Customers can check product availability, possible alternatives and expected timing of delivery.
AW Customer Portal
Simultaneously, the portal will lead to higher transparency and reliable tracking of open orders up to delivery. Finally, the portal is expected to lead to higher accuracy in order intake and a reduction of errors and returns.
“AW customers and partners have an alltime access to their product portfolio (wall-to-wall carpet, carpet tiles and luxury vinyl flooring).”
AW Customer Portal
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Marketing insights Thriving through technology continued from page 27
Amtico Instagram @amticoflooring
Amtico knows that picking the perfect flooring takes time and planning. To help give customers plenty of inspiration, expert advice and details on all its LVT collections, there’s lots of social media engagement with Instagram, Pinterest and Facebook and a clearly laid out website with everything needed to navigate the world of LVT including an online Room Visualiser to view potential products in the customer’s own home.
This seamless integration of technology enables customers to visualise their chosen flooring in their actual living or working environments, making the decision-making process more informed and convenient. Furlong Flooring's dedication to providing a comprehensive range of flooring types and styles sets them apart in the industry. Their commitment to customer service is further evident through their four distribution centres, strategically positioned to serve customers across the UK and Ireland. Additionally, their in-house delivery fleet ensures efficient and reliable service. Ian Collacott, Sales Director at Furlong Flooring, recognizes the importance of helping customers make informed choices. He notes, "Building a visualiser tool brings an additional service experience to our retailers and commercial partners as part of their sales processes, as well as enabling end customers to make informed choices about the flooring they want, based on a view that's as accurate as possible."
“Furlong Flooring's Room Viewer is a gamechanger, allowing customers to envision their spaces with various flooring options.”
Instagram is a wonderful tool for getting real-life inspiration from customers’ homes. Head to @amticoflooring for on-trend patterns and designs, classic and contemporary styles and ideas for laying patterns to kick-start a new project. Pinterest and Facebook also show Amtico’s LVT in different spaces and rooms to give a feel for the various looks and styles that can be achieved.
“On Amtico’s engaging website, customers will find images and information for all of its LVT products as well as ideas for laying patterns and there’s the opportunity to order samples.” On Amtico’s engaging website, customers will find images and information for all of its LVT products as well as ideas for laying patterns and there’s the opportunity to order samples. The Room Visualiser meanwhile is so simple to use. Customers can see how the different products will look in an example of a room or even upload their own room image for a personalised preview. Going one step further, Amtico One retailers also have an in-store Room Visualiser, so customers can not only see how the different LVT products will look in their own home, but they’ll also have an expert on hand to guide them through. Furlong Flooring, is making waves in the flooring industry with its innovative use of online tools and technology. Their recent achievement of the Gold Flooring Innovation Award for its Room Viewer is a testament to its commitment to enhancing customer experience and staying at the forefront of the industry. Furlong Flooring's Room Viewer is a game-changer, allowing customers to envision their spaces with various flooring options. This online visualiser tool empowers users to choose from Furlong's extensive flooring range, spanning carpet, hardwood, laminate, vinyl, and LVT. With just a few clicks, customers can take a picture of their room and instantly see how it would transform with their selected flooring style. This interactive tool is easily accessible through the Furlong Flooring website and in-store via QR codes strategically placed at points of sale. 28
Furlong Flooring Room Viewer
MasterPiece offer end-to-end support, by integrating on-site measuring, planning and estimating with in-store operations and delivery of customer orders. This cloud based seamless end-to-end system can be accessed on Android, iPad, Windows or Mac, to suit the on-site estimator, in-store sales personnel, diary manager, and user of the accounting system. The customer journey typically begins in-store with the collection of contact details and a diary entry for a visit date. If the customer would like a ballpark quote and/or has brought own measurements, then MasterPiece enables even a novice sales person to do these rapidly and accurately. MasterPiece is the ‘go to’ software for measuring and planning and supporting the selling process via costing, emailed estimates and invoices. The same rapid ‘telephone speed’ facility for doing costing revisions is used by both estimator and then post visit by the salesperson. On acceptance, ‘Info for Fitter’ (floor plan, cut plan & fitting sheet) is automatically generated; the fitting sheet informs the warehouse exactly
“MasterPiece is the ‘go to’ software for measuring and planning and supporting the selling process via costing, emailed estimates and invoices.” THE STOCKLISTS December 2023
by Rita Bancroft Rita is Director of Bancmarketing Ltd and has over 30 years of marketing experience with a proven track record in both business to business and business to consumer multi-channel marketing. What shape is the Lounge-Diner?
The new customer portal will be accessible from the Hugh MacKay website and designed to make their retailers lives as easy as possible. Retailers can access their account, check stock, orders and pricing as well as placing cut orders around the clock.
MasterPiece software solutions
what to put in the van. The fitter sees each room’s requirements and the customer’s responsibilities pre-fitting. The scheduling diary supports the fittings manager by automatically assessing the duration of fit and handling agreement with the customer on time band of arrival. The fitter sees his own schedule and can capture customer signature.
ADP Distribution are a family run company based in the West Midlands with over 50 years combined specialist experience in the visual merchandising industry. ADP provides seven main services including distribution, carpet distribution, installation, merchandising, project management and sampling and fulfilment. ADP has the skills, expertise and infrastructure to complete projects on time, in budget and to a high standard. They are very excited to announce that they can now offer customers a fantastic new online tool, which allows them to keep updated with all their delivery and logistic requirements.
“ADP provides seven main services including distribution, carpet distribution, installation, merchandising, project management and sampling and fulfilment.”
The accounting system manager is provided with a check-off list of entries to make into the accounts system. The salesperson is also able to handle simple in-store sales which don’t require a visit to measure. Hugh MacKay will be launching an updated website and customer portal in January 2024. The website will have their room visualiser service, Visualize it, where the user can choose a sample room and visualise any of their products or upload a picture of their own room to see exactly how their chose
“The new customer portal will be accessible from the Hugh MacKay website and designed to make their retailers lives as easy as possible.” ADP customer portal The new online customer account service will enable customers to keep track of all their distribution projects 24/7. Customers simply log onto their account, to access an array of information about their consignments, including proof of deliveries and project images – singular and in bulk, view stock levels in real time for all SKU’s stored, copy statements, invoices and all other financial information. The new tool also allows customers to upload orders in bulk for point of sale and carpet order’s, including a logistics manual order form for all dedicated requests. Finally, customers can view all completed and outstanding order dates, so keeping track of everything in one easy to use tool.
Hugh MacKay's visualiser
product will look in the room. They also have Design It, where the user can take an existing design from their archive, which has hundreds of designs to choose from and recolour using their Infinity Axminster colour palettes. Once the design and colours have been chosen, the carpet can be viewed in a room setting. Customers can also order samples online which are posted direct to their home. THE STOCKLISTS December 2023
For more information contact: ADP Distribution 0121 559 6783 adp-distribution.co.uk Amtico amtico.com/room-visualiser @amticoflooring on Instagram Associated Weavers +32 497 70 98 00 associated-weavers.com Cormar Carpet Company 01204 881234 Portal.cormarcarpets.co.uk Furlong Flooring 01322 628700 furlongflooring.com/roomviewer Hugh MacKay 01429 892525 hughmackay.co.uk Masterpiece 01737 355831 masterpiece-system.com 29
FLOORINGNEWS The key to customer confidence In research conducted by the Academy for Excellence in Flooring, Quick-Step Master Installers revealed that trust, confidence and peace of mind are some of the biggest benefits for their business. As the only manufacturer endorsed installation qualification in the industry, the Quick-Step Master Installer scheme is the only way to access a Quick-Step lifetime warranty on workmanship. This means that badge holders are the only installers able to promise customers a no-quibble promise on the quality of their work for the lifetime of the floor. This confidence-inspiring factor is also considered as one of the best benefits of the scheme by today’s current badge holders. In a recent survey of its Master Installers, the Academy for Excellence in Flooring asked its Quick-Step approved professionals just what difference the badge makes to their business and the responses were resounding: trust, confidence, peace of mind and a lifetime guarantee. Trust and confidence are hugely important when selecting a trade professional, so it’s no surprise that customers want to use Quick-Step’s recommended Master Installers to fit their new wood, laminate or vinyl floor. It brings them peace of mind that their premium quality floor is fitted in accordance with the manufacturer’s full guidelines, and with the attention to detail and finishing that the floor’s quality demands. Lee Thompson, technical and procurement manager, Academy for Excellence in Flooring: "The professionalism of installers is hugely important for consumers as they are often spending considerable amounts on a new floor, so having the right tools available to build confidence shouldn’t be underestimated. The Lifetime warranty is an important part of this toolbox, as are the knowledge and skills gained, but also the way the business relationship is approached. That’s why we make sure every Master Installer is fully supported: an approach that’s professional from start to finish.” The Quick-Step Master Installer programme is available for laminate, vinyl and wood floors. The three-day pass or fail course covers practical, technical and theoretical knowledge to ensure that it represents the industry’s most highly skilled installers. www.quick-step-academy.co.uk
Bostik boosts Lion Floor
Hannover heads for innovation
Leading subfloor preparation manufacturer, Bostik, has tested its smoothing compounds with Lion Floor and is now recommending the fabricated underlay as suitable for use with its Cempolay range.
Domotex, as the world's leading trade fair for floor coverings and carpets, will once again bring the industry together at the Hannover Exhibition Center from 11 to 14 January 2024. Over 500 registrations from the hand-made and machinemade carpet segments make Domotex 2024 the perfect stage for first-class carpet innovations say organisers.
Recognised by FloorSkills and the Contract Flooring Association (CFA) as suitable for the correct installation of resilient flooring in line with BS 8203:2017 Installation of Resilient Floorcoverings, Lion Floor is now also recommended by Bostik as suitable for use with its Cempolay primer and self-levelling compound system. Bostik tested Lion Floor at its Stafford facility, applying several of its smoothing compounds to Lion Floor and then assessing bond strength after a 28-day curing period. The Bostik Cempolay range was proven to achieve the highest bond strength with Lion Floor and is now recommended for use with the engineered underlay boards. Peter Jones, Finnish Fibreboards, says: “We’re delighted that Bostik is now recommending Lion Floor as compatible with its leading Cempolay smoothing compounds. It is an endorsement of the quality of our boards and their suitability in creating a high-quality and lasting resilient floor installation. Along with the testing already undertaken at FloorSkills, as well as our own independent assessments and endorsements from other adhesive and screed manufacturers, Lion Floor has once again proved itself as a reliable, quality choice beneath resilient floors.” Lion Floor is now compatible with Bostik Cempolay Universal Primer and Cempolay Rapid 30, a quick-drying floor levelling compound with a walk on time of just 30 minutes. www. finfib.fi • sales@finfib.fi
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After a successful comeback at the beginning of the year, a promising response is already emerging for the 34th edition of the event. In addition to a large number of exhibitors who have already participated in the previous event, numerous companies that were not represented in 2023 have also registered. For Yasmine Khamis, Chairwoman of Oriental Group, participation in the upcoming Domotex is a matter of course: "We look forward to participating in Domotex again in 2024 and will be represented with our familiar booth size to showcase our products and innovations. Domotex is our most important trade show for making business connections and strengthening existing relationships. Domotex, in particular, is a significant milestone in our business calendar, as it allows us to explore industry trends and present our collections to an international audience.” Domotex 2024 is setting a new tone by introducing a country focus concept for the first time with "Insight Italy". Italy will take centre stage in 2024. This unique special show will focus on trends, designs, colours and innovations from Italy and offer visitors an insight into the creativity and excellence of the Italian carpet and flooring industry. www.domotex.de
THE STOCKLISTS December 2023
Retail Partner Programme
Dedicated support for your business TradeChoice Carpet & Flooring are fully committed to supporting independent carpet retailers. That is why we have introduced - The Retail Partner Programme: a strong, commercially focused support package for your business.
A number of eye-catching displays that can be personalised with your business name Earn fantastic rewards with our Red Carpet Club loyalty scheme* Our Vanguard® range of domestic carpet, cushion vinyl, laminate, LVT, artificial grass, underlay, grippers and door bars Dedicated partner managers who really understand the challenges you face
For more details about the Retail Partner Programme please contact
Telephone: 0330 135 5800 Email: customer.services@tradechoice.com *Terms and conditions apply. For more details visit: https://www.tradechoice.com/red-carpet-club/red-carpet-club-terms-conditions/ THE STOCKLISTS December 2023
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FLOORING FOCUS
Wholesaling is your flexible friend Yet in a climate where the rising cost of living is putting pressure on homeowner’s budgets and installers need to remain as flexible as possible, its independent network is becoming increasingly important. Each depot prides itself on understanding its customers and their needs and is able to respond to the unique challenges of business in the areas it covers. Richard Bailey, managing director, floorwise, explains: “During lockdown, some of our depots were the very few to be open across the whole industry. That spirit typifies the approach of floorwise and serves the industry equally well now. As we see increasing pressure from all fronts – rising costs and customer service just two – our depots are dedicated to remaining as flexible as possible.”
Have you noticed just how much is happening in wholesaling! This vital layer of operational activity in the flooring sector is getting organised like never before and it’s good news for independent retailers who increasingly rely on the flexibility of wholesalers to support their business when the going gets tough. Wholesaling is moving ahead fast in many directions. The trade has seen the growth and investment from major players like Kellars, Headlam with Everyroom, and Likewise who are now major suppliers with impressive brand portfolios of their own. Other distributors are getting increasingly organised too and 2024 is set to see significant expansions in the activities among many organisations to enhance their product range and service response across national networks. With 25 depots across the UK and Ireland, floorwise is a well-known name in the industry and has a fearsome reputation for a wide range of products that all offer excellent value and quality. From its leading range of underlays down to its award winning Diamond Gripper, floorwise is a name that’s trusted by installers, retailers and contractors alike.
“As we see increasing pressure from all fronts – rising costs and customer service just two – our depots are dedicated to remaining as flexible as possible.” Floorwise has a reputation for reliable products
Every floorwise depot is a great stop-off for last minute emergencies and an even more valuable partner with excellent group buying power for retailers, installers and contractors looking for a reliable and regular service of high-quality, competitively-priced goods. It looks like 2024 is going to be an interesting year too for the Independent Flooring Group (IFG) - the UK’s newest distributor organisation comprising 16 leading distributors so far, and which already has 18 trade counters and distribution points throughout the UK since its formation in 2022. There’s an emphasis on “independent” in IFG while much of the wholesaling trade has consolidated in recent years. “We want independent retailers and contractors to have a real choice and have created modern product ranges and order systems whilst preserving the traditional approach of independent wholesalers,” says Ken Robb, MD of The independent Flooring Group Ltd.
IFG is growing across the UK
“There’s an emphasis on “independent” in IFG while much of the wholesaling trade has consolidated in recent years.” “We’re fast growing, tech-savvy and have ambitious plans for next year which include a portfolio of nine carpet ranges and distinctive LVT and underlay options – all offering quality and value,” says Ken. The carpet options include entry-level ranges plus 3 PP saxonies, a dense, quality stainfree and a wool collection plus a new LVT concept, which will be unveiled in 2024. IFG has also just launched a pioneering eco-friendly underlay - UP! – upcycled from post-consumer polyurethane (PCPU) materials from mattresses, sofas and other household waste. All this alongside a wide range of accessories and installation products make IFG one to watch. continued on page 34
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DESIGNED SPECIFICALLY FOR THE FLOORING TRADE
CONTACT US
THE STOCKLISTS December 2023
www.eGizmo.co.uk
08000 72 85 39
sales@eGizmo.co.uk
FLOORING FOCUS Wholesaling is your flexible friend continued from page 32
Carpet Line Direct's point-of-sale is forever improving. “Our newly designed lecterns are becoming a prominent fixture in stores,” says Gavin Connor, Field Sales Manager. “The revamped branding is a big hit and the re launch of the fabulous range of Midas Carpets is a must have for retailers wanting to offer something as a bit more of a premium quality."
“The coming months are going to be an exciting time for Carpet Line Direct with a new online ordering portal on its way and plenty of activity in the marketplace anticipated.” FOR MORE INFORMATION
Carpet Line Direct is a major flooring distributor based in the North East and currently service the North of England and Scotland with regular deliveries but the new year will see Carpet Line rapidly expanding into further parts of the UK. The new Aspire LVT and SPC range will be a superb addition to the current product portfolio with four qualities, Elite, Superior, Superior Herringbone and Parquet and then there’s the revamped Nature’s Own range of engineered wood flooring which is setting the agenda with new branding, a range of new designs and decors to be added in 2024 and enhanced sampling.
Ballister • 020 8570 1668 • www.ballister.co.uk Carpet Line Direct • 01429 892500 • www.carpetlinedirect.co.uk Floorwise • 01509 673974 • www.floorwise.co.uk Independent Flooring Group • 01282 442407 • www.floorgear.co.uk STS • 0345 899 1000 • www.stsflooring.co.uk DMS • www.dmstrade.co.uk Trade Choice • www.tradechoice.com RBV • 01274 67001 Kellars • 0161 443 0970 • www.kellarsflooring.co.uk Likewise • www.likewiseplc.com Everyroom (Headlam) • www.every-room.co.uk
Personal service and a reliable response Throughout The Stocklists magazine you’ll see constant developments from other key distributors and strong regional wholesalers. TradeChoice has just launched a Retail Partner Programme with a strong, commercially focused support package that includes locally branded POS and a loyalty scheme alongside an ever increasing Vanguard range of carpets, smooths and accessories. STS, a floorwise member, now operate five depots across the South East and have grown their stockholding considerably, especially for a smart selection of smooth flooring products and DMS Flooring Supplies keep building on their service strength, also in the South of England. Independent retailers are loyal to reliable wholesalers like Columbia in Enfield, Hathaway Flooring who have expanded their Manchester-based warehousing, and the vinyl specialist RBV based in Bradford has been extending into carpets and now has five agents across the country. “Flooring wholesalers have always had a place in our industry and will always have one,” says Marius Lazar of Reading-based Ballister. “When I was a retailer myself, I valued my local wholesaler because they were always there, with stock readily available, to cater to the day-to-day needs of the shop and to get us out of trouble whenever we needed stuff that was urgent or unplanned. “A local wholesaler is generally quicker to deliver and can even be cheaper than some manufacturers. As a retailer, I chose to support
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“We try to be as flexible with the materials we stock and with the way we do things, to ensure we stay relevant in a very crowded market,” my local wholesaler, preferring them over the large, national brands because of the personalised service they supplied and because they gave me the feeling that we actually mattered for them, and we were not only an account number. “Now, as a wholesaler, I try to put into practice all the things I learned while running the shop and aim to be a reliable partner for our customers that also listens to their feedback. We try to be as flexible with the materials we stock and with the way we do things, to ensure we stay relevant in a very crowded market,” said Marius.
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We’ve selected the very best photos from our editorial pages over the last year which demonstrate that style, quality and creativity is alive and well in the flooring industry.
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Alternative • Seagrass Herringbone
Naturally grown in coastal meadows on the banks of Vietnamese rivers, Seagrass is harvested by hand and is available in beautiful panama, basket and herringbone weaves. Dependent on the climatic conditions, each harvest produces a slightly different beautiful green hue. Seagrass can be fitted as wall to wall carpet or can be made into rugs and runners. www.alternativeflooring.com • T 01264 335111
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Artisan • Seta
Seta is Italian for silk and this chic flooring exudes sophistication and panache. Velvety soft, Seta is the perfect choice for creating a lavish surrounding. It is made from 100% Nylon and in 10 sumptuous colours all in 4m & 5m widths and with a Class 32 commercial rating,it is hard wearing and durable. www.artisanluxuryflooring.co.uk • T 01548 721 069 THE STOCKLISTS December 2023
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Cavalier • Elixir
Elixir is the stunning new addition to Cavalier’s increasingly popular polyester collection, which offers super strength together with superior softness. This new range comes in two qualities; the practical 45oz Regal and the extravagant 78oz Imperial, in twelve contemporary tones, and in a choice of widths. www.cavaliercarpets.co.uk • T 01254 268 000
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Furlong Flooring • Amesbury
The Amesbury range in the Beyond Wool collection is manufactured with 100% recycled yarn, and forms part of four recycled yarn designs in the Beyond Wool range. The Beyond Wool range of carpets are sustainable, easy-to-clean, available in six natural hues, offering the perfect blend of style and durability. www.furlongflooring.com • T 01322 628 700 THE STOCKLISTS December 2023
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Hugh Mackay • Natural Origins
Natural origins is a 100% wool loop in eight neutral shades in three modern textural designs, including a herringbone. 4m & 5m widths are available. www.hughmackay.co.uk • T 01429 892555
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Wilton Royal • Royal Charter
Royal Charter is the new, exquisite cut-pile twist from Wilton Royal by Abingdon Flooring, heralding the continued re-emergence of wool-rich carpet as a discerning choice for homeowners seeking value, quality and longevity. In two weights, Royal Charter (40oz) and Royal Charter Deluxe (50oz), the yarn features a healthy 80% wool content with Meltbond to achieve a finer velvet finish. www.abingdonflooring.co.uk • T 01274 655662 THE STOCKLISTS December 2023
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Victoria Carpets • Pure & Simple
Launching in January 2023, Pure & Simple is Victoria’s first undyed wool range. Consisting of two designs; Plain and Loop, made using British wool. Available in eight shades and all available in 4 and 5 metre widths. Boasting a 15-year wear warranty, Pure & Simple is set to be a showstopper. www.myvictoria.co.uk • T 01562 749300
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Victoria Carpets • Tudor Co-ordinates
This collection is made using 20 plain and 4 co-ordinating stripes. Taking the bestselling colours from the Tudor Twist range, co-ordinates delivers a modern colour palette with a splash of colour giving the consumer multiple options. Available in both 4 & 5 metre widths with a 15-year wear warranty. www.myvictoria.co.uk • T 01562 749300 THE STOCKLISTS December 2023
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The Cormar Carpet Company • Primo Ultra
Stylish, yet effortlessly practical, Primo Ultra from The Cormar Carpet Company comes in both 4 & 5 metre widths, with a 10 year stain & wear warranty. Available in a refreshed palette of 20 modern colourways, including a mix of neutral and heather shades, this range offers something for every room of the home. T 01204 881234 • www.cormarcarpets.co.uk
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THE STOCKLISTS December 2023
FLOORINGNEWS Flooring is soaring for Harrogate The Flooring Show, Harrogate, exceeded pre-pandemic visitor numbers, attracting 3,160 buyers over the three days of the exhibition, organisers Ocean Media has announced this week, And there are plans to grow the show by up to 20% next year. The event took place on 17-19 September and the national reach of The Flooring Show has never been more evident, with an increase in visitors from all regions of the UK. Most notably, the exhibition saw an 85% increase in visitors from the East of England, as well as a 49% rise in visitors from the South East, South West and West Midlands. There was also a 13% increase in the number of suppliers exhibiting at The Flooring Show, with 75% already choosing to rebook their involvement for the following year. Event Director Alex Butler commented: “This year’s high rebook is testament to how well The Flooring Show performs for the industry, with the average exhibitor expecting to take orders of £155,000 as a result of the exhibition”. With demand higher than it’s ever been for stands, the organisers of The Flooring Show are opening Hall Q which will allow next year’s show to grow by a further 20%. The show saw buyers from an impressive line-up of national and independent retailers, including Tapi, Carpetright, Wickes, ScS, and B&Q. The market leading exhibition returns to Harrogate on 15-17 September 2024. suzy@theflooringshow.com • www.theflooringshow.com
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Based in Leicester, Arlen Contract Flooring are one of the latest flooring companies to install a Kenburn Carpet Crusher. Arlen’s contracts manager Fabian Louis comments: ‘’As one of the UK’s fastest growing flooring contractors it’s important for us to show our customers our commitment to the environment. ‘’As part of our environmental policy, we’ve introduced a ‘’closed loop’’ recycling scheme to not only divert all our carpet waste from landfill but to also ensure it’s completely recycled, he said. ‘’The recycling process extracts the polypropylene yarn from the backing then heats the yarn at 150 degrees Celsius to produce plastic pellets’’.
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‘’These pellets are then used by plastic injection moulding companies to produce products such as car bumpers, roof tiles and UPVC window frames," says Fabian.
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Simon Wells from Kenburn adds: ‘’The feedback we receive from our customers is that not only does recycling carpet waste cost less than landfill, but it also improves sales conversion rates, as well as the public responding enthusiastically to green recycling initiatives.’’
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For more information on how the scheme works and how the carpet waste is collected please give Kenburn a call T01727 844988 • www.kenburn.co.uk
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45
BUSINESSNEWS
FLOORINGNEWS
Slow Q4 trading may boost Boxing Day sales Floorcovering retail sales were down 16% in October on the previous month to £230.8m from £274.8m. Compared to the same time last year, sales decreased by 0.9% from £233m. The latest data from the Office for National Statistics backs up anecdotal evidence in the trade that flooring is having a lacklustre fourth quarter due to depressed consumer confidence. The furniture and lighting sector overall saw retail sales fall 12.7% to £1.37Bn from £1.57Bn in September. However, compared to the previous year, sales were up 2.2% from £1.34bn. Paul Martin, UK Head of Retail, KPMG, said: "There is no doubt that the last 12 months have taken a toll on confidence and the ability to spend. Coupled with a higher interest rate environment, dwindling Covid savings and the heating coming back on, beleaguered consumers are thinking very carefully about how they spend their money. One flooring industry leader told us that while the pre-Christmas consumer reluctantance would continue to depress sales, the Boxing Day and New Year sales could be all-important as those who need floorcovering come back into the market looking for lower prices.
Flooring inflation eases, but not for carpet Retail inflation in flooring eased nearly 2% in October but carpet prices are keeping the index stubbornly high despite the furniture sector as a whole enjoying the lowest inflation for nearly three years. According to the office for National statistics (ONS), retail price inflation in floorcoverings was down to 7.7% in the year to October but this masks the great disparity between carpet inflation at between 8 and 9% and the rise in vinyl and LVT pricing which is only around 4%. The overall consumer price index across a full basket of goods reduced to 4.6% compared to 6.7% in September. However, the furniture sector as a whole is now enjoying inflation of only 2.3% – the lowest level for 34 months – which is seen as a sign of weak demand in the sector due to cost of living pressures on big-ticket purchases.
Raising the level by F Ball F. Ball’s new Stopgap 1600 smoothing compound has provided a fast-track solution for raising floor levels as part of the ground-floor refurbishment of a residential property in Wainscott, Kent. Fitters were contracted by wholesale flooring distribution company STS Flooring to install LVT floorcoverings in the majority of the downstairs of the property, including an open-plan lounge and dining area, hallway and reception room, an area totaling 48m2. After uplifting old engineered wood floorcoverings and mechanically grinding off adhesive residues from the concrete subfloors, it was necessary to raise subfloors by 20mm so that new floorcoverings would reach the level of skirting and door frames, as well as a new fireplace installed on a slate plinth. The surface was first primed with Stopgap P131, diluted with four parts water, before F. Ball’s Stopgap 400 Repair was used to make minor repairs to the subfloor and raise the floor level in the lounge and dining area where the concrete sloped towards one end of the room.
Carpet imports decline accelerates
F. Ball’s Stopgap 1600 fast-drying, fibre-reinforced smoothing compound was then applied. The product is formulated especially for use over underfloor heating systems and can be applied between 3 - 40mm thick to encapsulate electrical wired or water-fed systems installed over internal subfloors as part of new build or refurbishment projects in both domestic and commercial environments.
Carpet imports into the UK have declined for the third consecutive month and at a faster rate than before, revealing an unseasonal weakness in demand.
It is suitable for use over a wide range of absorbent and non-absorbent subfloors, walk-on hard from three hours after application and ready to receive floorcoverings in as little as 12 hours.
September data showed imports down 9.8% to £71.9m for the month with another poor performance by Belgium, down a third compared to this time last year, whereas The Netherlands was down 3.9%. Imports are growing from Turkey, up 1.7%, and India, up 6.9%.
They then installed wood-effect STS LVTs, in a herringbone formation, in each of the three rooms. To do this, they used F. Ball’s Styccobond F49 Hybrid PS temperature tolerant, pressure sensitive adhesive because patio doors at one end of the dining room had the potential to cause solar gain and, consequently, extreme temperatures and temperature fluctuations – this can cause floorcoverings to expand and contract significantly, potentially leading to unsightly tenting and gapping at the edge of vinyl floorcoverings over time. Styccobond F49 Hybrid PS develops the ultra-high bond strength to hold the floorcoverings firmly in place.
The statistics, compiled by The Furnishing Report from HMRC data, show that over the year to date, carpet imports into the UK have declined 6.2%.
Europeans defer flooring spend says Mohawk Mohawk, the world's biggest flooring company, has posted a Q3 sales decline of 5.2% and says the market is under pressure as European consumers are postponing flooring purchases. In a trading statement to investors, CEO Jeffrey S. Lorberbaum said: “In Europe, consumers are postponing large purchases like flooring as a result of higher energy costs, inflation and uncertainty due to the war in Ukraine. Our industry faces a greater impact from these pressures than other sectors given that most flooring purchases can be deferred." Mohawk's global Q3 2023 sales fell 5.2% to $2.8bn from $2.9bn in 2022.
Commenting on the project, Jack Bradbury, one of the fitters subcontracted by STS Flooring, said: “This was the first time we’ve used Stopgap 1600, and we were really impressed by its consistency. Fibres were evenly distributed throughout the product, and the drying time was really quick. As well as the temperature tolerant characteristics of Styccobond F49, we like its other features, including the ability to reposition floorcoverings in the early stages of drying. It is one of the best adhesives that I’ve used.” T 01538 361 633 • www.f-ball.co.uk
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MADE IN GREAT BRITAIN
FLOORING FACTSHEET
ADHESIVES SELECTION CHECKLIST
The criteria to select an adhesive will cover the following points. Larger manufacturers offer detailed guides to select the correct adhesive – even indexing floor manufacturer’s products by name to ensure an accurate match. For accurate and up-to-date information consult the F. Ball Recommended Adhesives Guide. Open Time:
Subfloor:
The time you have to fit the flooring into the adhesive after which the bond will no longer be ideal. The time until the floor may be walked on should be checked.
What surface will the adhesive stick to most effectively including concrete, sand cement screeds, levelling compounds, plywood and chipboard.
Odour:
While there are multi-purpose adhesives, specialist products will be better suited to certain surfaces.
Low odour, solvent-free and low VOC products are increasingly favoured and now have the same performance characteristics of older products.
Coverage: How thick and how far can the adhesive be spread.
The porosity of the floor is a key determinant of the type of adhesive to be used and its performance during installation.
Special Performance: Application Method: Different adhesives may be applied by roller, trowel or spray.
Certain adhesives are more suitable for damp, humid or high temperature environments.
Strength:
Air Quality and the Environment:
Including how quickly the adhesive will “grab” the floor covering and its strength when fully cured.
The old wisdom that the more it smells, the better it sticks is no longer acceptable to modern consumers and solvent-based products are increasingly replaced by water-based adhesives.
Underfloor Heating: A lot of modern adhesives are suitable for use with underfloor heating but this criteria must be checked where appropriate.
ADHESIVE TYPES Acrylic/Resin: Ideal for plasticised PVC and most modern flooring. Bitumen: A tar-like material, bitumen has a high degree of moisture resistance and is used for damp-proof membranes and installing tiles, wood blocks and mosaics. Epoxy Resin: A two-part chemical curing system that is used in aggressive environments such as conservatories, wet rooms, commercial kitchens and exterior installations. Polyurethane: An adhesive with rapid bonding characteristics, typically used for wood floors. Polyvinyl Acetate: Typically used for close fitting joints in timber, laminate floors and panels. Tackifier: An adhesive for carpet designed to increase the tackiness – or the tack range – of an adhesive. Water-based Adhesive: Many different types of adhesives now use water as their carrier to avoid odours and flammability issues which are common with chemical solvents.
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47
Flooring factsheet Carpet trouble-shooter
• shedding • pulled loops
Fading on Wool
Carpets made from wool can and do fade in use. The degree of fade can vary depending on the colour chosen and the local conditions to which the carpet is subjected. Fading can be caused by exposure to ultra violet light which is found in daylight, but is accelerated when sunlight shines directly onto the carpet. This has the effect of lightening or “Bleaching” the colour just as exposure to sunlight will lighten human hair. Wool is after all animal hair. Protection should be given to carpets exposed to such conditions just as you would protect other furniture or fabrics. A complaint on fading would be considered justified if it failed to meet the required shade standard when tested to the British Standard BS1006 (1990).
Soiling
Soiling is usually the result of some local condition to which the carpet has been subjected to, or maintenance, or lack of maintenance programme. There is nothing we as manufacturers can do to prevent soiling in use. There are several types of soiling which are quite common: Spillages - Liquids such as soft drinks, cordials or any drink which contains sugar, particularly hot drinks, is likely to leave a stain. In such instances, professional help should be sought.
Colour matching
Carpets are produced in batches - known as creels - and usually each batch produces between 500m2 - 3000m2 in a single width, depending on the creel size. Whilst the recipe used by the dyer remains constant, and is followed to the letter, in each separate production the colour reproduction will vary from batch to batch. However production is matched back to the original or master sample to ensure that the colour remains ‘within a commercial tolerance’. This process if not an exact science and a commercial tolerance is subjective but nevertheless is usually the professional judgement of the head dyer based on his/her experience.
Shampoo - if incorrectly applied, can leave sticky soap residues in the fibres which can result in the soiling reappearing quite rapidly. Dust - which is carried on draughts can soil carpets in various ways, apart from the obvious soiled edges, at gaping skirting boards for instance, dark lines appearing on surface might suggest airborne dust vacuum-drawn through poorly fitted floorboards. Sometimes the shape of floorboards can be seen quite clearly. Air borne dust sometimes shows itself as spots on the carpet, this is due to the air carried on a draught under the carpet escaping through minute holes both in the underlay and the carpet, leaving dust deposited on the pile much like a filter action. In such installations, the use of a lining paper is essential as a preventative measure.
A greater level of tolerance is required on blended colours (Heathers etc). To ensure perfect colour matching it is advisable that a single width be used in any installation requiring exact colour matching.
It is the responsibility of the retailer to advise the consumer when the carpet is measured of any poorly fitting doors, skirtings, or floorboards and the consumers responsibility to ensure any remedial work to seal draughts, is carried out before the carpet is fitted, if a resulting complaint is to be avoided.
N.B. Carpets which are laid with the pile travelling in different directions, even though they be from the same batch will appear not to match. For further information please check with the manufacturers recommendations.
Static
Sprouting
Occasionally an odd tuft or two can work its way to the surface and stand proud of the rest of the pile. This is probably due to one end of the tuft being longer than the other i.e. J shaped tuft instead of V shaped. Remedial action merely requires that the offending tufts be scissor trimmed level with the rest of the pile. They should never be pulled out.
48
Carpets do not produce static but like other household fabrics and objects have the capacity to store it. Static is caused by the build up of static electricity upon personnel in a dry environment and is discharged when a person makes contact with an object which can conduct electricity (i.e. door handle or filing cabinets, etc). The static charges will vary in intensity depending upon the individual, air humidity and the contact materials. Static is more usually associated with synthetic materials as they do not retain moisture very well but it can and does occur with wool in very dry room conditions. Preventative measures include the introduction of moisture into the room or in situ carpet treatment. THE STOCKLISTS December 2023
• sprouting • shading • static • fading • pile reversal • shedding • flattening • soiling
Flattening
Flattening will occur as a result of traffic which eventually flattens the pile particularly in the main areas of use. All pile fabrics will flatten to greater or lesser degree dependant on the amount of traffic to which it is subjected and the construction (tuft density/pile fibre/height/weight) of the product concerned.
Shading
Shading occurs because the pile of the carpet has become crushed, flattened or brushed in a different direction to the natural lie of the pile whilst in situ. This causes light reflection at differing angles resulting in the creation of light and dark patches on the carpet. This will occur on all pile fabrics but can be more noticeable on plainer carpets because the shadows created by pile pressure will not be disguised by a heavy pattern or design.
Pile Reversal
Like shading, this occurs when the pile or nap of the carpet changes direction and thus reflects light at different angles showing the effects of shading which can become permanent. It is also described as ‘watermarking’. This can happen to every carpet construction be it Axminster, Wilton, Tufted, Hand Woven, Persian, Chinese, Indian or even Coir Matting. Like shading it can be more apparent on plain carpet because heavy patterns can disguise the effects. It can occur quite quickly after installation. A tremendous amount of research has been carried out over many years by many institutes to determine the cause of this phenomenon but none of it has proved conclusive. There is no commonly known manufacturing process which can cause or cure this phenomenon and therefore it is not a manufacturing fault. For further information please check with individual manufacturers recommendations.
Pulling Loops
Pulled loops occur only in looped pile carpet where one or more loops in the continuous pile is pulled through the primary backing of the carpet. This is usually due to some local condition, possibly some sharp object which has caught in a loop in situ and has resulted in a pull. Pulled loops are easily dealt with by trimming the offending end level with the rest of the pile. They should not be left as this could result in further loops being pulled and developing into a ladder. THE STOCKLISTS December 2023
Shedding
All cut pile carpets will lose short fibre, which is created during production when spun yarn is cut for tuft formation. These fibres fall onto the surface of the pile and appear as ‘fluff’. The effect varies with yarn type and may be removed without detrimental effect upon the carpet by vacuum cleaning. This excess fibre is only a small fraction of the total fibre contained in the carpet.
Indentations
When a carpet is subjected to a heavy point load, such as under the legs of furniture, it is unreasonable to expect the carpet not to indent. Usually, the longer the load is in place, the longer will be the time for the pile to recover. In the case of very heavy loads in place for a considerable time, the recovery time can be very considerable. It must be remembered that it is not only the pile of the carpet that becomes indented. The underlay will also indent and the backing of the carpet may also distort into the indentation in the underlay. Some underlay’s will recover well and some less well depending upon their composition, thickness, density etc. The use of cups below furniture legs can spread the load and the net result is a larger area of less deeply indented carpet. The ability of a carpet to recover from a heavy static load can be measured in the laboratory, using the test method described in BS 4939 and many manufacturers will have data on this aspect of carpet performance. In this test the carpet is loaded for 24 hours and the degree of recovery is measured after 1 hour and 24 hours. Since there are so many different underlay’s however, it is very rare for the recovery from a heavy static load to be evaluated on carpet and underlay.
The original carpet tile
Often normal maintenance (vacuum cleaning with a rotating brush machine) will speed up recovery but in the case of serious indentations the use of an iron and damp cloth or a steam iron together with a blunt darning needle to carefully tease up the pile can be beneficial. Care must be take not to over wet the carpet, of course.
Samples
The samples held by individual retailers may not be from the same batch as current production and therefore should be used as a guide and not an exact colour match.
Installation
This information is given by responsible manufacturers to help you help your customer to make an informed choice. 49
If you would like to be included in this section or upgrade your listing, please contact Diane Martin on +44 (0)1482 659396 or email diane@mayvillepublishing.co.uk
Flooring factsheet Vinyl + LVT Supplier Directory Victorian Treasure by Invictus
Van Gogh Classic Oak by Karndean Designflooring
Studio Designs by Brampton Chase
Abingdon SoftStep info@abingdonflooring.co.uk 01274 655 694 www.abingdonflooring.co.uk
Forbo Flooring info.flooring.uk@forbo.com 01773 744 121
Lifestyle Floors info@lifestyle-floors.co.uk 01827 831448 www.lifestyle-floors.co.uk
Adoretouch +1.631.843.0900
Furlong enquiries@furlongflooring.com 01772 316155 www.furlongflooring.co.uk
Alsapan g.folkes@alsapan.com 03 88 59 29 89 Altro enquiries@altro.com 01462 489 516 Amtico info@amtico.com 0121 745 0800
www.adorefloors.com
www.alsapan.com
www.altro.co.uk
www.amtico.com
Aspecta +31 (0) 88 1662500
www.aspectaflooring.com
Beauflor sales@beauflor.com +32 56 67 66 11
www.beauflor.com
BerryAlloc +32 56 52 84 80
www.berryalloc.com
Harvey Maria info@harveymaria.com 0330 330 1231
www.harveymaria.com
Interface interface.uk@interface.com 0800 313 4465 Invictus Info@invictus.co.uk 01422 431100
www.kahrs.com
Karndean Designflooring 01386 820100 Kellars sales@kellars.co.uk 0161 443 0970
Earthwerks saleseurope@earthwerks.com 0800 689 1657 www.earthwerks.eu.com
Kraus sales@qep.com 01283 245430
www.interface.com
www.invictus.co.uk/lvt
Kährs UK sales@kahrs.com 023 9245 3045
Brampton Chase support@bramptonchase.co.uk 01604 664855 www.bramptonchase.co.uk
www.forbo.com
www.karndean.com
www.kellars.co.uk
www.krausflooring.co.uk
Leoline info@leoline.co.uk
www.leoline.co.uk
Moduleo salesuk@moduleo.com 01332 851 500
www.moduleo.co.uk
Polyflor info@polyflor.com 0161 767 1111
www.polyflor.com
Tarkett communication@tarkett.com 01622 854040
www.tarkett.com
Quick-Step 08448 118 288
www.quick-step.co.uk
Victoria Design Floors (Distinctive Flooring/Universal Flooring) info@myvictoria.co.uk 01562 749300 www.myvictoria.co.uk Wineo info@wineo.de +49 (0) 5237 6090
www.en.wineo.de
Westex info@westexflooring.co.uk 01274 861334 www.westexflooring.com
Landscape Parquet by Victoria Design Floors 50
THE STOCKLISTS December 2023
Flooring factsheet Vinyl Flooring Vinyl is a fast growing sector of the flooring market due to its durability at relatively low cost and huge range of designs available. Sheet vinyl and cushion floor by the roll are popular but the sector is dominated by LVT. In reality, most of the products sold today are “LVP”, Luxury Vinyl Planks, as wood decors are more popular than ceramics and stone but the term LVT is still used to cover the whole non-sheet market.
Benefits
• Huge choice in terms of decors across wood, ceramic, stone and geometric designs
• I mpressive realism – not just in the design but infinishing
techniques that allow for wood knots you can feel, tiles you can grout, etc. See appearance options.
• Excellent performance in durability for high traffic areas, scratch resistance and cleanability. Vinyl also tends to be much more nonslip than natural materials. Some products are water resistant for bathrooms and kitchens.
www.bramptonchase.co.uk
Product options
• Dry back – a sheet or tile that needs to be fixed to the sub-floor using an adhesive.
• Self-adhesive – tiles with a peel-off backing paper to stick to the
sub-floor. Some tiles have adhesive overlaps to stick to each other rather than the sub-floor.
• Loose lay vinyl – tiles that simply drop onto the floor and rely on
a high friction backing to keep them in place – they demand a very sound, level sub-floor but are the easiset type of tile to lay or replace.
Click – tiles that have a mechanical jointing system to attach to • Warm and soft to touch compared to ceramic and stone floors - and • one another (like a locked tongue and groove system) and ‘float’ on a good heat insulator anyhow, and suitable for use with underfloor heating systems.
• Sound reduction – vinyl has neglible impact sound compared
to the tap/click of laminate and transmits less sound and vibration compared to solid floor.
• Considerably cheaper than the ‘real’ thing – both to buy and to fit – and tile/plank approach minimises wastage.
Installation
Installation preparation Vinyl requires a dry, sound, level subfloor as the relative thinness of vinyl and its light reflection performance will quickly reveal imperfections after installation as well as cause potential wear issues. Exisitng wooden/MDF floors may need a plywood underlay up to 6mm thick and then the joints will need to be skimmed or taped. Non-wood sub-floors will need a self-levelling screed to be laid to ensure a suitable base for the floor. A damp-proof membrane may be required depending on sub-floor moisture levels. However, new rigid core products are less flexible and can be laid more easily over existing floors – see Construction.
Top Coating Wear Layer Decor Layer
www.invictus.co.uk
the sub-floor without being glued down. There are many proprietary versions of the click system which offer fast, clean installation and stability. Appearance options Vinyl tiles and planks cover a hugh variety of sizes and shapes and can be mix-and-matched to achieve an infinite number of designs. Current fashions include extra wide and long planks for wood through to very small planks for wood. Border effects can be easy to achieve in LVT.
www.krausflooring.co.uk
Other notable options include:
• Embossed – this is where the top clear layer of the tile has been
embossed to create a realistic texture that matches the style of the stone of wood decor. Registered embossed is the most authentic – the texture matches the design so that, for example, a wood knot or hand-scraped element in the wood design can be felt on the surface of the flooring.
• Grouting and grooving – vinyl tiles can be laid with grouting inlay strips or beads of vinyl for addewd realism – and there are acrylic grouts that can be applied. In wood decors, planks are available with v-grooves or bevelled edges between planks for added realism.
www.myvictoria.co.uk
LVT construction
Top coating – A polyurethane or aluminium oxide coating provides protection against scratches and stains and gives enhances anti-slip. Wear layer – This is a key layer - determining the performance and resilience of the product. A 0.3mm (12 mil) wear layer is a good for heavy wear areas. Commercial installations need 0.5mm wear layers or above with 0.7mm at the top end. The wear warranties and guarantees carried by products will be based on this thickness. Decor layer – This is the decor itself - in essence it is a paper- or filmbased photographic inkjet print. (A few LVT floors have the image printed directly to the surface of the floor but this implies less image definition and different wear characteristics.)
PVC Middle Layer(s) Fibre Glass Layer(s) PVC Base Layer
THE STOCKLISTS December 2023
PVC and fibre glass layers – The construction ‘sandwich’ can vary between products but a combination of PVC (polyvinyl chloride) layers for strength and flexibility and fibre glass layers for structural stability may be used. Any click-system profile will be incorporated into these layers. Products often use a combination of recycled vinyl which is cheaper and virgin PVC which lasts longer and is more stable. Rigid core LVT has a solid, less flexible PVC layer with maximum stability which means it can be laid over exisiting, less even flooring without showing imperfections and therefore avoiding wear problems. Base (or backing) layer – The final high density PVC layer varies according to the installation requirement and is designed for taking adhesive or as an ‘underlay’ for loose-lay and click installations. 51
WoolSafe factsheet Caring for carpet the right way The WoolSafe Organisation is the UK’s leading authority for the correct care and maintenance of carpet and offers a range of services empowering retailers to build a reputation for great service and consumers to get the most out of their investment.
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THE STOCKLISTS December 2023
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Environmentally aware for superior carpet care www.cleantecinnovation.com THE STOCKLISTS December 2023
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Vacuum cleaners - the choice of cleaning professionals www.sebo.co.uk 53
Flooring factsheet Underlay In a tight market for margins, underlay for carpet and hard flooring offers retailers one of the best opportunities to add value to every sale – with good profitability, trade-up potential once benefits are understood and high customer satisfaction levels. The Carpet Foundation and its Consumer Code of Practice approved by the Trading Standards Institute (TSI) recommend that new carpet underlay is bought with every new carpet.
www.interfloor.com
Many consumers are now aware of the benefits of underlay but more needs to be done to provide information about the different types available and their suitability for different areas of the home. Setting up in-store demonstrations so customers can walk on samples with different grades of underlay and feel the difference has shown excellent results. Some manufacturers offer point-of-sale units and foot testers.
www.floorwise.co.uk
Benefits
Types
Good underlay will... • Improve underfoot comfort • Increase appearance retention, reducing flattening • Absorb the pressure of foot traffic and reduce wear • Improve thermal insulation and warmth • Increase sound insulation • Smooth out sub-floor imperfections • Last the lifetime of the carpet
PU (polyurethane) foam • This is now the market’s most popular underlay and is typically made from recycled foam offcuts. The foam provides excellent comfort and performance levels with lots of thickness options and densities and provides great insulation – and its light weight helps handling.
Poor or old underlay will...
• Feel hard and unwelcoming • Reduce carpet life • Cause wrinkling and premature wear spots • Cause carpet fibres to break down more quickly • Not meet British Standards How thick? A maximum of 12mm is recommended (working with gripper will be difficult thereafter) but rooms with heavy traffic will need a thinner, denser pad. The combination of thickness and density is all important as a thick underlay with low density may not perform well. Typically, the thicker the underlay, the better quality it will need to be – 11mm is often used for luxury installations with 9mm and 7mm the common domestic thickness.
Sponge rubber
Crumb
www.carpenterunderlay.co.uk
Sponge rubber • A more traditionally manufactured underlay available in flat or waffle patterns in a wide range of weights for different applications. It performs well for comfort and has a durable spring retention.
www.unifloor.nl
Crumb rubber • Flat and dense, crumb rubber is good for heavy footfall – offering maximum protection but a little less comfort (and very good over stair nosings). Laminate underlay • There’s still an opportunity to sell underlay with laminate flooring, improving the acoustic performance of the floor and helping the boards float above any imperfections in the sub-floor. Combination • A rubber crumb base with a felt top layer offers a good combination of protection, durability and comfort. It also allows carpet with seaming to bed into the top felt.
PU foam
www.wilsons-carpet-underlays.co.uk
Pre-tackified underlay • A self-adhesive single stick underlay in both needlefelt and PU. A removable system for heavy use when comfort is desired. Underlayment for LVT • This provides a smooth surface on which you can glue down immediately. If there is a time or acoustic issue or a problematic underfloor, a stable, smooth dual underlay system will provide the best solution.
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www.underlay.com
Underfloor heating underlay • Always ask if there is underfloor heating. Most manufacturers offer specialised products. Underlay and carpet with a combined tog rating of 2.5 can be used – which means the underlay would normally have a tog rating of 1.0. Felt • This traditional (but environmentally friendly) undelay is made from recycled fibres – wool, jute and synthetic – to create a firm, dense pad with excellent thermal insulation. Still a very popular choice among contractors when stretch fitting woven carpets.
Combination
CLASSIC
www.interfloor.com
THE STOCKLISTS December 2023
Flooring factsheet Buying Groups Pick the right one How to decide whether to join a buying group – and which one…
• Evaluate all buying groups as they all work differently • Talk to the main marketing contact and/or a member
Metro Group www.carpet1st.co.uk Contact: Jill Coward Tel: 01204 393539 jillcoward@carpet1st.co.uk
of the committee
Why join? Buying groups have been a highly successful feature of the floor retailing scene in the last decade or so, giving independents the extra edge they need to compete effectively with the retail park chains. More than 1000 retailers are now members of one of the several buying groups which operate in our sector and the numbers are slowly, but steadily growing. While the benefits of bulk buying power are self-evident, the resistance to the buying group concept among nonmembers appears to be centred on fears of surrendering some control to a committee – and most particularly compromising long-established relationships and negotiated terms with current suppliers. The bottom line is the bottom line. A retailer selling across a broad range of products is likely to improve margins within a buying group – but you THE don’t need a leap of faith STOCKLISTS Feburary 2022 to join up. Ask the buying groups for answers...
• Get a list of members and call up two or three for a ‘real-world’ view
• Establish your territorial exclusivity – where’s the next nearest member of each buying group
• Ensure you understand the financial arrangements, any fees that would relate to your membership, how the bills are paid and whether your fees are refundable if it doesn’t work out. Ask the buying group for a consultation to estimate your potential savings
www.smg-group.co.uk Contact: Mike Reed Tel: 0118 932 3832 info@smg-group.co.uk
• Review all the extra benefits and services to see what you would actually use
• Check out the product ranges offered including the own-label options and the UK/European mix
• Ensure you understand any rules that may limit your flexibility to run your business the way you want
Associated Carpet Group www.acgcarpets.com Contact: Jon Richardson Tel: 01942 825520 jon@acgcarpets.com
Key benefits Increase margins • Group purchases to get beneficial rates • Rebates • Exclusive higher-margin products • Special promotions ne of the key reasons to join a buying group is to O benefit from the discounts they negotiate as a bulk buyer from manufacturers. The way discounts and rebates are passed on to members varies between groups so make sure it’s absolutely clear how this will be done. You’ll need to work out how this compares with discounts you have already negotiated locally with preferred suppliers. Access professional services • Business and financial services • IT and internet support • Training and workshops • Professional bodies Some buying groups offer an excellent range of other services which may be valuable to your business. Financial services include invoice factoring, credit, loans and insurance. Some of the more sophisticated groups offering marketing packages, software systems to help you run your business operations and customised websites ready to use. Relationships with professional and training organisations can also offer discounts. THE STOCKLISTS December 2023
Increase sales
• Best of both worlds’ proposition • Wider ranges and exclusive products • POS, displays and merchandising support
www.beautifulflooring.co.uk Contact: Carl Harris Tel: 01892 549050 charris31@sky.com
Your customers will like the proposition that you are independent but with the buying power of a group – this gives them (and you) the ‘best of both worlds’ with personal service and competitive pricing. Most groups will also offer you ‘own label’ ranges and support with pointof-sale, merchandising and displays. Central stockholding may also be on offer. Network with other independents • Members-only exhibitions with preferred manufacturers • Regular meetings and supplier presentations • Regional workshops • Helpline A lot of retailers enjoy the buying group environment of being independent but not alone out there on the High Street. Groups hold regular meetings and some have their own trade shows, regional meetings and workshops to help you develop your business. The network gives you someone to call when you need advice on, for example, an unusual installation, a technical consumer complaint, legal issue or business dilemma.
www.flooringone.co.uk Peter Karra Tel: 0121 683 1426 peter.karra@flooringone.co.uk
www.greendalecarpets.co.uk Contact: Eamonn Prescott Tel: 01432 852000 eamonn@greendalecarpets.co.uk
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Are you a Wholesaler? If you’re not listed here, please call Diane Martin on 01482 659396
The Stocklists Wholesale Distribution Directory NATIONAL Fells Carpets Leeds 0113 3071900 carl.cummings@fellscarpets.co.uk www.fellscarpets.co.uk TCS “The Carpet Specialists” Morecambe 01524 840177 info@tcsthecarpetspecialists.com www.tcsthecarpetspecialists.com Xylo Wood Flooring London 020 8368 8122 infouk@xyloflooring.com www.xyloflooring.com NORTH WEST A&A Carpets Manchester 01204 701188 sales@aandacarpets.co.uk www.aandacarpets.co.uk Hathaway Flooring Manchester - see page 13 and Floorwise page 57 Kellars Limited Manchester - see pages 22-23 0161 443 0970 sales@kellars.co.uk Lakes Flooring Supplies Kendal - see Floorwise page 57 Millbrook Carpets Darwen 01254 703999 millbrookcarpets@live.co.uk Preston Underlay Centre Ltd Preston/Lancashire - see Floorwise page 57 EAST Beds Flooring Bedford 01234 341234 sales@bedsflooring.co.uk www.bedsflooring.co.uk Salesmark Ltd St Neots Tel: 01480 212888 sales@salesmark.co.uk www.salesmark.co.uk STS Flooring Distributors Cambridge - see page 16 and Floorwise page 57 NORTH EAST/YORKSHIRE Fells Carpets Leeds 0113 3071900 carl.cummings@fellscarpets.co.uk www.fellscarpets.co.uk Kellars Limited Darlington - see pages 22-23 0161 443 0970 sales@kellars.co.uk Fells Carpets Goole 0113 3071900 carl.cummings@fellscarpets.co.uk www.fellscarpets.co.uk RBV Flooring Bradford 01274 670011 rbvflooring@yahoo.com
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Trade Carpets and Floors Ltd Rotherham 01709 437723 sales@tradecarpetsandfloors.co.uk MIDLANDS Birch Distribution Sheffield - see Floorwise page 57 Birch Distribution Leeds - see Floorwise page 57 Birch Distribution Hull - see Floorwise page 57 Cornerstone Flooring Supplies Doncaster - see Floorwise page 57 Cornerstone Flooring East Midlands and Warwickshire 01159 444711 sales@cornerstoneflooring.co.uk www.cornerstoneflooring.co.uk DMS Flooring Supplies Northampton - see page 10 01604 664850 sales@dmsflooringsupplies.co.uk Floorwise D & J Ltd Southam - see Floorwise page 57 Kellars Limited Rugby - see pages 22-23 0161 443 0970 sales@kellars.co.uk Matty’s Wholesale Carpets Birmingham 01675 433072 sales@mattys.co.uk STS Flooring Distributors Hemel Hempstead - see page 16 wand Floorwise page 57 Trade Counter Carpets Leicester 0845 604 3055 tradecountercarpets@gmail.com Woodall Brothers Ltd Shrewsbury - see Floorwise page 57 SOUTH WEST BL Flooring Supplies Bristol - see Floorwise page 57 BL Flooring Supplies Gloucester - see Floorwise page 57 Fitwell Flooring Ltd Redruth - see Floorwise page 57 Fitwell Flooring Ltd Newton Abott - see Floorwise page 57 Flooring Supplies (Wessex) Amesbury 01980 625888 orders@flooringsupplieswessex.co.uk R & M Wholesale Bristol 01179 531222 Tiverton 01884 258266 sales@rmwholesale.co.uk Salesmark West Ltd Amesbury - see Floorwise page 57 Tel: 01980 880933 mail@salesmark-west.co.uk www.salesmark-west.co.uk
Solent Wholesale Carpet West Sussex 01243 774623 sales@solentwholesale.co.uk www.solentwholesale.co.uk SOUTH EAST Ashmount Flooring Supplies Tottenham 0208 808 2158 sales@ashmountflooring.co.uk www.ashmountflooringsupplies.co.uk Ballister London 020 8570 1668 london@ballister.co.uk www.ballister.co.uk Ballister Reading 0118 931 3535 reading@ballister.co.uk www.ballister.co.uk Beds Flooring Bedford 01234 341234 sales@bedsflooring.co.uk www.bedsflooring.co.uk Clifford Floors Strood 01634 285900 sales@clifford.uk.com Culpeck Strood 01634 299000 sales@culpeck.uk.com Columbia Flooring Middlesex 020 8443 3322 sales@columbiaflooring.co.uk www.columbiaflooring.co.uk see page 9 for details DMS Flooring Supplies Hemel Hempstead - see page 10 01442 502562 sales@dmsflooringsupplies.co.uk DMS Flooring Supplies Milton Keynes - see page 10 01908 049006 sales@dmsflooringsupplies.co.uk DMS Flooring Supplies Colindale, North London 0208 036 9945 - see page 10 colindale@dmsflooringsupplies.co.uk Flooring Storage UK Potters Bar 01707 245999 sales@flooringstorage.com www.flooringstorage.com Littner Hampton London 020 8520 8474 littnerhampton@aol.com www.littnerhamptoncarpets.co.uk John Palmer Carpets Fareham 01329 221933 sales@johnpalmercarpets.uk.net Potts & Ward, Woodcocks Ltd Brighton 01273 557211 sales@pwwflooring.com www.pwwflooring.com Salesmark Lancing - see Floorwise page 57 Tel: 01903 750522 sales@salesmark.co.uk www.salesmark.co.uk
Solent Wholesale Carpet West Sussex 01243 774623 sales@solentwholesale.co.uk www.solentwholesale.co.uk STS Flooring Distributors Basildon - see p16 & Floorwise p57 STS Flooring Distributors Croydon - see p16 & Floorwise p57 STS Flooring Distributors Orpington/Croydon - see page 16 & Floorwise page 57 Trade Carpet London Wimbledon 0208 247 3891 sales@tradecarpet.com www.tradecarpet.com IRELAND (NI + ROI) Flanagan Flooring Distributors Saintfield, Belfast 028 9751 0932 sales@flanagan-flooring.com www.flanagan-flooring.com Flanagan Flooring Distributors Republic of Ireland 048 9751 0932 sales@flanagan-flooring.com www.flanagan-flooring.com Provincial Floorcoverings Ltd Dublin - see Floorwise page 57 Provincial Floorcoverings Ltd Belfast - see Floorwise page 57 Provincial Floorcoverings Ltd Limerick - see Floorwise page 57 TCS “The Carpet Specialists” Co. Louth 00353 429 351 351 info@tcsthecarpetspecialists.com www.tcsthecarpetspecialists.com SCOTLAND Flanagan Flooring Distributors Baillieston 0141 773 1122 scotland-sales@flanagan-flooring.com www.flanagan-flooring.com Kellars Limited Glasgow - see pages 22-23 0141 647 7685 sales@kellars.co.uk MCD Scotland Uddingston Glasgow 01698 808000 mcdscotland@mcd.co.uk www.mcdscotland.co.uk Neil Smith Ltd Glasgow - see Floorwise page 57 WALES CBW Flooring Supplies Pontypridd 01443 492510 www.cbwflooringsupplies.co.uk Floorwise Wales Merthyr Tydfil - see Floorwise page 57
THE STOCKLISTS December 2023
wiseup to floorwise quality&value guaranteed
gripper
underlay
stair nosings
profiles
tools
adhesives + screeds
national distributor network 9 Hathaway Flooring Manchester, M17 1EB Tel: 0161 872 8003 sales@hathawayflooring.com
1 Neil Smith Ltd Glasgow, G4 0TX Tel: 0141 552 1141 sales@neilsmithltd.co.uk
2 Provincial Floorcoverings Ltd 10 Cornerstone Flooring Belfast, BT15 3GU Doncaster, DN3 3FE Tel: 028 9075 3202 Tel: 01302 835117 Fax: 028 9075 3901 Fax: 01302 302542 salesbelfast@pfl.ie cornerstonefloor@ btconnect.com 3 Provincial Floorcoverings Ltd
Dublin, D12 E540 Tel: 00353 (0)1 626 3913 Fax: 00353 (0)1 460 4669 salesdublin@pfl.ie
17 Salesmark West Ltd Amesbury, SP4 7LN Tel: 01980 880933 mail@salesmark-west.co.uk
11 Birch Distribution Sheffield, S9 5PH Tel: 0114 243 1230 Fax: 0114 243 5118 s.sales@birchdistribution.co.uk 4 Provincial Floorcoverings Ltd 12 Woodall Brothers Ltd Limerick, V94 W863 Tel: 00353 (0)61 227 100 Shrewsbury, SY1 3JE Fax: 00353 (0)61 227 000 Tel: 01743 441584 sales@pfl.ie Fax: 01743 441629 sales@woodallbrothers.co.uk 5 Lakes Flooring Supplies
Kendal. LA9 5RR Tel: 01539 726500 sales@pucflooring.co.uk
13 Floorwise D & J Ltd Southam, CV47 0DR Tel: 01926 814922 Fax: 01926 817899 6 Preston Underlay Centre Ltd sales@fwdj.co.uk Preston, PR1 1PN Tel: 01772 556345 sales@pucflooring.co.uk
7 Birch Distribution Leeds, LS10 1AG Tel: 0113 244 4363 Fax: 0113 244 8665 l.sales@birchdistribution.co.uk 8 Birch Distribution Hull, HU7 0XD Tel: 01482 826654 Fax: 01482 878693 h.sales@birchdistribution.co.uk
22 STS Flooring Distributors Ltd Hemel Hempstead, HP2 7ER Tel: 0345 899 1000 sales@stsflooring.co.uk
18 Salesmark 23 STS Flooring Distributors Ltd Lancing, BN15 8UN Basildon, Essex, SS14 3DW Tel: 01903 750522 Tel: 0345 899 1000 Fax: 01903 851111 sales@stsflooring.co.uk sales@salesmark-floorwise.co.uk 24 STS Flooring Distributors Ltd 19 Fitwell Flooring Ltd Croydon, Surrey, CR0 4WP Newton Abbot, TQ12 6TR Tel: 0345 899 1000 Tel: 01626 835935 sales@stsflooring.co.uk sales@fitwell.co.uk 25 STS Flooring Distributors Ltd 20 Fitwell Flooring Ltd Orpington, Kent, BR5 3SS Redruth, TR15 1SS Tel: 0345 899 1000 Tel: 01209 214344 sales@stsflooring.co.uk sales@fitwell.co.uk 21 STS Flooring Distributors Ltd Cambridge, CB23 8UD Tel: 0345 899 1000 sales@stsflooring.co.uk
headoffice: Floorwise Group Ltd. Floorwise House, 22 High Street Kegworth, Derby, DE74 2DA, UK Tel: +44 (0)1509 673974 Fax: +44 (0)1509 674841
14 Floorwise Wales Merthyr Tydfil, CF48 4TQ Tel: 01685 374243 sales@floorwise-wales.com
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15 BL Flooring Supplies Ltd Gloucester, GL2 5HY Tel: 01452 223355 Fax: 01452 371284 info@blflooring.co.uk
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16 BL Flooring Supplies Ltd Bristol, BS2 9SH Tel: 0117 955 5454 Fax: 0117 955 2626 info@blflooring.co.uk
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The home of professionals working in the
DOMESTIC FLOORING TRADE
national institute of carpet & floorlayers
Membership gives clients assurance of quality workmanship Use of NICF logo — promote yourself as a quality installer
FREE NICF website listing — helps to gain work opportunities FREE Technical Advice and Business Support Helplines 15% OFF FITA* Standard Training Courses/Workshops: Improve
Rob F it zgerald
your existing skills, learn to fit new flooring types, learn new fitting techniques and reduce the number of complaints
NICF Fitter
Discounts on tools and workwear
Joining the NICF has worked really well for my business and me. Customers can find me listed on the NICF website where they can read the reviews of my work, giving peace of mind that the job will be carried out to the highest standard. Getting a big discount on FITA courses helped me improve my skills too.”
*Flooring Industry Training Association — members get automatic FITA membership (fita.co.uk)
FREE use of the NICF Guide to Domestic Flooring FREE annual magazine subscription to The Stocklists and CFJ
SCAN ME!
nicfltd.org.uk Tel: 0115 958 3077 E: info@nicfltd.org.uk
LOCATION AD EW Now can trayinou at LOUGH
CALL NOW FOR MORE INFORMATION!
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Resilient
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CARPET WORKSHOPS — ALL 1 DAY DURATION
FITA is a joint venture by CFA and NICF
Email: info@fita.co.uk
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national institute of carpet & floorlayers
Tel: 0115 950 6836
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FITA provides short training courses, workshops and assessments for both commercial and domestic markets. Both our fully equipped training centres at Loughborough and Kirkcaldy are run by seasoned professional instructors with specialist knowledge of the flooring industry.
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Carpet Fitting — Basic Carpet Fitting — Intermediate Carpet Fitting — Advanced NEW! Carpet — Borders NEW! Natural Floorcoverings
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THE STOCKLISTS December 2023
Stocklists Classified The
ANTI RUG SLIP
SITUATIONS VACANT
WE’RE HIRING – SALES ASSISTANT BASED IN OUR EAST LONDON SHOWROOM Having been established for over 140 years, Abbotts is a leading provider of high quality flooring solutions, offering a wide range of products to residential and commercial customers. We are currently seeking a motivated and detail-oriented individual to join our flooring team.
Super Plus The Rug Tamer! Keeps Rugs In Their Place
COMBINATION UNDERLAYS NEEDLEFELT UNDERLAYS For orders and further information, please ring P&R Ratcliffe (Underlays) Ltd. Burnley, Lancashire BB10 3BH Tel: 01282 421026, Fax: 01282 412321 www.foxirugtamer.co.uk
DAILY HEADLINES ARE POSTED TO OUR NEWS WEBSITE AT WWW.THESTOCKLISTS.COM
KEY ROLES • Assist customers in-store and over the phone, providing product information and guidance. • Process sales transactions efficiently and accurately. • Maintain a clean and inviting showroom environment. • Collaborate with the sales team to meet and exceed customer expectations. REQUIREMENTS • Proven experience in sales role, preferably within flooring industry. • Strong organisational skills. • Excellent communication skills. • Self-motivated and proactive. Abbotts offers a competitive salary, along with opportunities for professional growth and development. Send your CV and cover letter to hello@abbottsflooring.co.uk 470-480 Roman Road, London. E3 5LU
In an independent survey which asked 450 retailers which of all the trade titles they actually read, our magazine came top of the pile. Thank you!
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DISCOVER THE DIFFERENCE
Carpenter Underlay is a registered trademark of Carpenter Co.
www.carpenter.com
With 22 products to choose from we are the only choice when looking for superior underlay. Every step of the manufacturing process is tried and tested. We believe in quality and comfort together with a product that lasts. Request a sample and discover the difference! Call us on 01457 861141
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