WORKPLACE DELEGATES TRAINING DELEGATES TRAININGPUTTING THEORY INTO PRACTICE

OUR REVAMPED DELEGATE TRAINING PROGRAM HAS GOT OFF TO A BANG IN 2023 WITH CLOSE TO 100 DELEGATES FROM THE SERVICES UNION COMPLETING EITHER FACE-TO-FACE TRAINING OR AN ONLINE SESSION.

This year we have made a commitment that newly trained Delegates will be supported with applying their new skills in their workplaces. We’re already seeing the benefits of this approach with six out of eight Delegates who attended our Core Skills Training recruiting a new member in their first week back at work! A fantastic outcome!

Recently, six delegates from Brisbane City Council (BCC) participated in an EBA Blitz. Delegates were paired up with an Organiser who observed them having union conversations in the workplace. Delegates were then given constructive feedback about what they were doing well and what they might consider doing differently. The activity yielded 25 new members in two days and was a good illustration of how effective delegate development can lead to great outcomes.

Delegates from BCC and Ipswich City Council have now advocated for members on deeply felt issues in meetings with their Senior Management. Currently, two new Delegates from Mt Isa City Council, Maddi Evans and Richard Auld, are negotiating their new Enterprise

Bargaining Agreement (EBA) as well as organising member meetings to discuss outcomes and seek feedback.

We’ve also seen union density rise at Apple and with that more engaged and active members taking the step up and becoming Delegates, like Sophie Mulligan. Sophie said she wanted to become a Delegate so our Union had more visibility in her workplace, and so that she could support her colleagues; especially as workers at Apple continue their long EBA negotiations. Sophie said Delegate Training was excellent. “I learned a lot about dispute resolution and how to act as an advocate for my team and it’s something I now feel very prepared for should it come up,” she explained. “I loved getting to meet Delegates from different workplaces and learn from them how much union membership benefits a workplace, long-term.”

We’re also trialling a new initiative, Delegate Scrums; bite-sized online sessions developed and facilitated by experienced Delegates. In the first session, Jasmine Spencer from Bundaberg Regional Council spoke to other Delegates about the way she ensures Health and Safety issues remain a top priority for decision-makers at her workplace.

Interested in developing and facilitating a future Delegate Scrum? Email: training@theservicesunion.com.au

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