The Redwoods Group Brochure

At Redwoods, we changed the traditional insurance model so that our everyday work can help change lives.

At the heart of our model is our mission­— to serve others®.

ASSESS data, integrate experience & best practices

GROW

all programs sustainably

How we

SERVE OTHERS

CHANGE

operating behaviors

injuries & save lives

REDUCE

Insurance is the means to our mission—just like programs are to yours. And just like your organization, we put our mission first.

When you choose Redwoods, you are getting a mission-aligned partner. You are investing your dollars in advancing our shared mission.

This is our Virtuous Cycle. It’s how we transform data into prevention.

Love. Serve. Transform.™ Transform.

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We turn data into prevention Redwoods is a social enterprise that only serves social enterprises:* YMCAs, Camps, Jewish Community Centers, Jewish Federations, Jewish Family Services—each with a social mission. Because we receive more than 40,000 incident reports each year, we have a lot of insightful data that we share to help you improve safety in your organization.

* Organizations using

business practices to sustain and scale a social mission.

REDUCING TRANSPORTATION DANGER REDUCING DEATHS IN THE WATER vans REDUCING TRANSPORTATION DANGER 15-passenger REDUCING DEATHS IN THE WATER 300

229

200

205 200

100 0

300

229 163

205 114

100 2005

0 2006

163 66

114 58 57 66

58 17

2012 2007 2008 2009 2010 2011 2005 2006 2007 2008 2009 2010 Number of Redwoods Insured Vans Number of Redwoods Insured Vans

are cheaper, but 75 75 their high center 59 of gravity and thin 50 walls create 50 a hurling tin can on wheels. We’ve 25 25 helped our customers stop using these 0 vans to move people. 1996-2000 0

59 36

36 11

2001-2005 2006-2011 1996-2000 2001-2005 2006-2011 Deaths in YMCA Aquatic Environments Deaths in YMCA Aquatic Environments

We share all of our insights with you and your staff • Risk Management Services: You’ll be paired with credentialed risk managers who know your world. Count on them to provide perspective and speak truth, bringing our mission of improving safety and society to you.

• Site Assessments: Your risk manager will conduct site assessments that help you evaluate your protocols and practices and address any gaps between the two.

Love. Serve. Transform.

• Training: We offer training throughout the year for your staff in person, via webinars and online. The education is thought-provoking and culture-building, and reinforces mission­—both yours and ours.

• RedwoodsGroup.com: This is the hub of our operation and a growing place for like-minded, mission-aligned people to convene. And our community continually publishes content on improving safety and society.

11

• The Redwoods Institute: Access our free online educational platform with courses on topics from safe lifting to aquatics safety to child sexual abuse prevention.

• And, when the unthinkable happens, Crisis Response: Our best folks are available 24/7 to help you through the worst events. We’ll help you respond to your stakeholders and we’ll be by your side immediately to provide wise counsel

Our data-driven guidance has helped the YMCA community lower the number of deaths in the water from an estimated 13 per year before 2001 to one death in 2011.

= === + +++ LOVERAGE LOVERAGE LOVERAGE LOVERAGE

We call it loverage Loverage™ is a funny word that one of our staff members said by accident. But it stuck. It’s the blend of love and coverage, and we believe it’s the best, and only, way to serve you. It means you’ll have a stable partner with your best interests at heart. The fact that we only serve Ys, Jewish organizations, and nonprofit or for-benefit Camps gives us deep understanding of the exposures you have and allows us to perfectly blend your coverage with your mission.

LOVE LOVE LOVE LOVE

COVERAGE COVERAGE COVERAGE COVERAGE

We fit you like a glove

Package

We’re not trying to fit you into a policy broadly made for another nonprofit. We’re providing tailor-fit coverage for your specific operation. Because of our narrow focus on child-serving organizations, we know your needs. And because of our mission, we won’t compromise on coverage or limits just to get to a lower price.

General liability, property, auto and more.

We’ve got your back

Our competitors manage portfolios and profits, not missions. If an account is losing them money, they can simply get rid of it. If you’re committed to your mission, we’ll work with you. Our clients have found that longer relationships with us create safer organizations. We see a decrease in claims when an organization partners with us for five years or more, so we further our mission and yours the longer we work together.

We love innovation

You’re always looking for new ways to serve your changing community. We like that. If you have a new or unconventional program, a special event or travel with board members or volunteers, we’ll work with you. When other insurers might consider it high risk or send you to a specialty provider who doesn’t know you, we’ll respond as your partner.

Love. Serve. Transform.

Workers’ Compensation

Coverage for your employees.

Directors and Officers (D&O) Liability

Protection for board volunteers and directors.

Corporate Identity Protection (CIP)

Coverage against identity theft for your organization.

Abuse and Molestation

We do not put a sublimit on abuse and molestation.

Our clients carry at least $1 million of abuse and molestation coverage or much more

if they want it. We do this because after your most traumatic incidents, we want to help make sure your focus is on people, not on payment.

Discretionary Medical Payments Coverage

Our experience shows that paying medical expenses incurred from injuries at your facility or in your program reduces the likelihood of a lawsuit. These claims often come from athletics, camps and daycare programs.

Property Damage

This is an area where we find exceptionally broad coverage is important. We also include blanket coverage that accurately reflects your programs.

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A pricing model made for your mission

Join the conversation

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Our pricing is competitive. But more importantly, it’s sustainable—allowing you to focus on your mission, not on insurance market conditions.

Over time, your costs are based largely on factors you can influence—experience, behavior and commitment to safety.

In other words, we get to know you. We consider where you’re going more than where you’ve been. That’s because, if you go forward with us, your operation will be safer than it would have been without us. Safer operating behaviors will sustain your positive impact on society.

And that’s everyone’s mission.

The Redwoods Group 2801 Slater Road, Suite 220 Morrisville, NC 27560 (800) 463-8546 Printed on Rolland Enviro100, 100% recycled paper

®

Love. Serve. Transform.

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