Franchising Survey

Member Satisfaction Survey

Published July 2021

PUTTING OUR MEMBERS FIRST

Q1: How long have you been a member of the Quality Franchise Association?

14.29%

28.57% 57.14%

PUTTING OUR MEMBERS FIRST

Q2: Which of the following benefits have you found most beneficial?

Kudos to prospective franchisees

71.43%

Free webinars and events

57.14%

Community and support

85.71%

Free franchise recruitment advertising

71.43%

PUTTING OUR MEMBERS FIRST

Q3: Overall, how satisfied are you with your Quality Franchise Association membership?

42.86%

57.15%

PUTTING OUR MEMBERS FIRST

Q4: How well do our benefits meet your needs?

42.86%

57.15%

PUTTING OUR MEMBERS FIRST

Q5: How would you rate the quality of support that we provide?

42.86%

57.15%

PUTTING OUR MEMBERS FIRST

Q6: How would you rate the value for money of our membership?

14.29%

85.71%

PUTTING OUR MEMBERS FIRST

Q7: How responsive have we been to your questions or concerns?

14.29%

85.71%

PUTTING OUR MEMBERS FIRST

Q8: How likely are you to renew your membership with us?

14.29%

85.71%

PUTTING OUR MEMBERS FIRST