Member Satisfaction Survey
Published July 2021
PUTTING OUR MEMBERS FIRST
Q1: How long have you been a member of the Quality Franchise Association?
14.29%
28.57% 57.14%
PUTTING OUR MEMBERS FIRST
Q2: Which of the following benefits have you found most beneficial?
Kudos to prospective franchisees
71.43%
Free webinars and events
57.14%
Community and support
85.71%
Free franchise recruitment advertising
71.43%
PUTTING OUR MEMBERS FIRST
Q3: Overall, how satisfied are you with your Quality Franchise Association membership?
42.86%
57.15%
PUTTING OUR MEMBERS FIRST
Q4: How well do our benefits meet your needs?
42.86%
57.15%
PUTTING OUR MEMBERS FIRST
Q5: How would you rate the quality of support that we provide?
42.86%
57.15%
PUTTING OUR MEMBERS FIRST
Q6: How would you rate the value for money of our membership?
14.29%
85.71%
PUTTING OUR MEMBERS FIRST
Q7: How responsive have we been to your questions or concerns?
14.29%
85.71%
PUTTING OUR MEMBERS FIRST
Q8: How likely are you to renew your membership with us?
14.29%
85.71%
PUTTING OUR MEMBERS FIRST