MEET THE TEAM...

MNAEA, Director

Brian has been an estate agent since 1983. He runs the successful Buckingham Branch whilst also overseeing our superb lettings team. Brian maintains the most important people in his business are his staff as this transfers into excellent customer service. His hobbies include watching Formula one and is an avid Chelsea fan.

Director

Nick has over 30 years experience in the property industry working for Corporate Firms and has been Co Director of Russell & Butler since 2002. Every home is different, every home is important, moving home can be one of the most stressful times, Nick is committed to making this task as easy and as stress free as possible, hopefully even enjoyable... Nick enjoys spending time with family and friends, enjoying a glass of wine and learning modern foreign languages.

MNAEA, Branch Manager

Cheryl has worked for Nick and Brian at Russell and Butler since day 1. Joining them 15 years ago, as a weekend Sales Negotiator, and with hard work and dedication, Cheryl has progressed through the ranks, qualifying as a member of the National Association of Estate Agents 8 years ago, and is now the Branch Manager. Cheryl’s previous career, pre-children was in Hotel Management where she quickly identified how important good customer care, communication and service is. Communication is key when buying and selling properties, alongside identifying and understanding people’s needs and motivations. Cheryl believes that Brian, Michelle and herself are the strongest sales team in Buckingham, working closely together to provide the overall experience that Russell and Butler provide. Out of work, Cheryl enjoys spending time with family and friends, going for long walks and is partial to the odd glass of Prosecco!

MNAEA, Senior Sales Negotiator

Michelle (AKA Mush) joined Russell & Butler in March 2014 as a Sales Negotiator, with a passion for delivering a high level of customer service and keen to change the perception of ‘Estate Agents’ she shortly went on to become Senior Sales Negotiator and a qualified member of the National Association of Estate Agents. Michelle believes success in estate agency is down to client satisfaction and reputation, trusting the agent you are buying or selling through is paramount. Michelle values residential properties within the area, conducts sales viewings and has an excellent understanding of buyers and sellers requirements, living locally her knowledge of the area is invaluable. Michelle enjoys good food and quality time with family and friends.

Branch Administrator

Alice joined the team in 2019 as an administrator, quickly establishing herself as part of the team and making the role her own. She enjoys the busy atmosphere of the sales office and keeping everything organised and up to date. In her free time Alice likes to spend time with her family and friends & interior design.

Sales Progressor

At Russell & Butler we only believe a sale is a sale once an exchange of contracts has been achieved. Tracey’s role is to communicate and chase all parties involved in the transaction, ie. Solicitors, Estate Agents, Vendors & Purchasers with the sole aim of reaching an Exchange of Contracts as quickly as possible, Tracey has been an Estate Agents and more recently worked in a Local Solicitor’s Office and therefore has gained a knowledge and understanding of the sales process which is second to none.

Sales Negotiator

Before becoming an Estate Agent, Lyn used to work as a Customer Services Manager and delivered customer services training, working with independent Estate Agents and the NAEA. At that time, Lyn realised what she wanted to do and has never been happier since making the change! Lyn is somewhat obssessed with buying and selling property having bought and sold 13 times! Constantly inspired and enthused by the opportunity and adventure that a new property presents, she brings enthusiasm and energy to work. Lyn loves working on projects to improve her home and likes a good book and a glass of wine to relax with.

Lettings Manager

Rachel joined us in March 2015 as our Property Manager, having been in the industry for 9 years, progressing to Senior Property Manager in 2019 and in February 2020, took on the role as Lettings Manager, heading up our Lettings Department. Rachel’s main role now involves carrying out rental valuations and driving the business forward, together with overseeing the management of our rental portfolio.

Lettings Administrator

Debbie joined the team in July 2013 and is the back bone of all of our general administration duties, which include managing the progression of all of our tenancy applications and preparing all paperwork for the tenants to move in on time, together with managing all tenancy renewals.

Senior Lettings Negotiator

Matthew has been with us since February 2016 and has proved a valuable addition to the lettings team as it has grown to the level where we were in need of a dedicated member of staff to fulfill this role.

Matthew manages our applicant database and conducts all of our rental viewings, negotiating lets between the landlord and the tenant and providing feedback to our landlords after each appointment so that they are always updated on the progress of marketing their property.

Property Manager

Shirley joined the lettings team in August 2020 as an additional Property Manager and, with 9 years experience in the Lettings industry, has a wealth of knowledge to bring to the lettings team. Shirley’s role is assisting in managing all maintenance related issues and compliance checks, together with ensuring that all of our Fully Managed properties are kept in good condition in order to protect our Landlords investments and achieve maximum rental income.

Property Manager

Annette’s early career was in Marketing and Magazine Publishing, returning to the UK from spending fourteen years in Australia, she changed direction and went into Property Sales and Management. Working as Lettings Manager for a local agent for some years, in 2011 she decided to start her own business providing Inventories, Check Outs and Sales Consultancy. Annette has now progressed into Property Management and is delighted to become a Property Manager, alongside Shirley, as a valued member of the Lettings Team.