2013 Edition Licensed by IMPZ
A supplement of The Pro Chef Middle East and Hospitality Business Middle East magazines.
Sponsored by Hospitality Solutions
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PUBLISHER Dominic De Sousa GROUP COO Nadeem Hood EDITORIAL AND ASSOCIATE PUBLISHER Dave Reeder dave.reeder@cpimediagroup.com M: +971 (0) 55 105 3773
It’s a partnership
ADVERTISING Ankit Shukla Sales Director E: ankit.shukla@cpimediagroup.com M: +971 (0) 55 257 2807 D: +971 (0) 4 440 9111
In an increasingly competitive industry, staying ahead of the market is becoming more vital by the month. As new hotels rise month by month and old ones are refurbished, hotel management that stands still is looking at only one future: the demise of their business. To ensure competitiveness, there are two temptation to cut costs, to trim services and try to focus on the bottom line. That may work in some markets but surely not in one where customers expect more not less, where they have serious expectations
about what today’s hotel should deliver and where they’ll vote with their wallets. The second route is to be smarter and run the business better. And the key here is So far, so easy. Yet in a crowded market, suppliers abound. Hence this suppliers’ guide which is designed to help you identify critical partners and start running
Because in this market, standing still is no longer an option.
Ajay Sharma Senior Product Manager E: ajay.sharma@cpimediagroup.com M: +971 (0) 50 419 5067 D: +971 (0) 4 440 9142 DESIGN AND PRODUCTION Art Editor: Christopher Howlett chris.howlett@cpimediagroup.com Production Manager: Devaprakash devaprakash@cpimediagroup.com MARKETING & DISTRIBUTION Rochelle Almeida rochelle.almeida@cpimediagroup.com SUBSCRIPTIONS www.cpievents.net/mag/magazine.php PRINTED BY Printwell Printing Press LLC, Dubai, UAE
Contents
Published by
02-03 AL SHAMIL
15-17 RMS
Cloud computing experts
04-05 CITIPAK
18-19 RAK PORCELAIN
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World class tableware
Tel: +971 4 440 9100
06-07 DHOFAR
20-21 SCHNEIDER
Leading hygiene solutions
Specialist in energy management
10-14 EMILE RASSAN
22-24 TRIAX
Innovative uniforms
Digital signage solutions
! "# $ % & '* - ;< " = A publication licensed by IMPZ Š Copyright 2013 CPI. All rights reserved. While the publishers have made every effort to ensure the accuracy of all information in this magazine, they will not be held responsible for any errors therein.
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Food trading specialists
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l Shamil Foodstuff Trading is a leading food trading company established since 2007. Specialising in related imports, distribution and retail; Al Shamil has built up a strong logistics and retail infrastructure
and is today a complete food management, marketing and sales company. Following success from its trading and retail ventures, Al Shamil Foodstuff Trading entered into food creation and production and has become a leading player in off-
premise catering services. Al Shamil’s Hospitality Service Lines beverages, fresh, frozen and packaged foods, mini-bar replenishments, tissue paper products and custom branded accessories.
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Contact details
Al Shamil offers catering and service staff on hourly and monthly basis to leading hotel chains across the UAE. Male and Female bi-lingual waiters/waitresses and banquet assistants are trained professionals with Occupational Health Cards in accordance with Municipality Standards. Al Shamil is a volume buyer of food and beverage products from importers and distributors within the UAE. With over 600 products ranging from tea bags to caviar, Al Shamil’s prices and trade credit are unmatched in the domestic market. Al Shamil specialises in supply of hygiene paper products. Virgin and recycled paper with their super-soft feel and ideal wet strength are available in various thickness, sizes, weight and colours. Custom-branded options are also available.
508 SAPPHIRE TOWER, DEIRA, DUBAI UAE Tel: +971 4 252 8353 Fax: +971 4 252 8172 E-mail: info@alshamilfoodstuff.com Web: www.alshamilfoodstuff.com www.me-sg.com
service level benchmarked to global best practices across all ME-SG functions communication, billing, client service and project management. Clients expect proven leadership, diverse stability; ME-SG considers this paramount and prides itself on successfully satisfying such client needs, each time it makes a commitment.
Rohit Dalmia - MD
Accessories ranging from custom-branded tissue boxes to leather and decorative items, Al Shami’s procurement resources enable clients to avail a one-stop solution for their purchasing needs. Al Shamil Foodstuff Trading is a member of the Middle-East Services Group (MESG), which is a Value-driven enterprise. It comprises of privately owned entities, together, catering to the diverse needs of the Middle-East Service Industry. ME-SG provides a legal and centralized corporate framework and represents entities in areas of business development, project management, service execution, and quality assurance. Clients are assured of a standardized
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Disposable food packaging
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iti Pak, as the premium foodpackaging company in the country, caters to a variety of companies within the region, by supplying over 1,000 products, consisting of everything from plastic and catering
containers, aluminium containers, foils, paper cups, deli take away containers, biodegradable products to safety and hygiene products. The company, a business unit of the Emirates National Factory for Plastic Industries Group (ENPI), delivers nothing short of excellent, premium quality, durable products to its clientele. The inspiration for Citi Pak’s products comes from nature and its surroundings, and the thought process behind each product is to make them as creative looking and sustainable as possible. Currently providing packaging and hygiene solutions for hotels, hospitals, airlines, food chains and restaurants, the company constantly researches new innovative techniques in the market and meets the multiple needs of customers and clients by using this knowledge and skills to further enhance its packaging. With the company’s wide range of products and customers, it is able to deliver products of high standards at affordable prices, setting them apart from the rest.
easier to reach clients instantly and deliver across the UAE. As a major player in the packaging industry in the MENA region, Citi Pak is dedicated to providing unwavering quality, to meet with the demand and supply of their products and services. With its recent
Citi Pak is growing to be one of the leading packaging distributors in the market, while meeting ever growing demand and
providing products and solutions to other organisations. !
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22000:2005 quality and food safety management system. Citi Pak professionals are trained in managing quality assurance and identifying the hazards at all stages, from the quality of raw materials and inspection of the manufacturing process, $
Physical, chemical and biological hazards are addressed as a preventive measure during the production process. In keeping with ENPI’s commitment to the environment, Citi Pak always follows rigorous guidelines on waste disposal and energy consumption. With a range of multiple products available, each product of Citi Pak is known to be the best having been created with the newest technology and high standards of quality. But amongst many, the products that stand out are the aluminium foils and
out there, they maintain exceptionally high standards of quality and durability. Citi Pak is committed to be known synonymous % &" ' " * /
adopted by the company recently. In line with its principles, Citi Pak ensures that the products follow stringent safety and hygiene standards right from raw material sourcing
delivered at the customer’s location. # 8;< => ?>
the region use its products and, as a result, the company focuses on providing biodegradable products too. Citi Pak’s Lepac brand, produced with innovative materials and new technology offers sustainable methods to overcome the peril of putting mother nature at risk. It is this very understanding and care towards mother nature and its customers that has catapulted Citi Pak into being a leader in its $ D >
Contact details INDUSTRIAL AREA 11, SHARJAH, UAE. Tel: +971 6 535 5442 Fax: +971 6 535 5446 E-mail: info@citipak.ae sales@citipak.ae Web: www.citi-pak.com
- has become a trend setter, setting the pace for others. The experience and know how, gained through vigorous years of experience and research, have gained the company the ability to produce products that are planet friendly, throughout their lifespan from production to reclamation. And, lastly, Citi Pak draws constant inspiration from nature to provide the same freshness and safety to its products that mother nature constantly provides. In recent times Citi Pak has moved towards providing its already high standards an upgrade, by receiving its *H"
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safety management and has also recently launched its products at large hypermarkets and supermarkets around the UAE, for retail purposes. These products offer the same high standard, to households providing them with the quality, safety and hygiene they deserve. Citi Pak products are distributed throughout the MENA region through its dedicated distribution channels. Achieving tremendous business growth as well as unrivalled customer credentials within a short span of time, Citi Pak continues to maintain this unblemished reputation Q &"
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Dhofar Global Trading
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hofar Global Trading L.L.C is one of the leading regional specialists in the delivery of quality products that include Italian hygiene paper and washroom hygiene solutions, non-woven products and state-of-the-art dispensers. Our state-of-the-art organic tissue paper single sheet of pre-perforated tissue, which is commonly used across the region from
and cleaning companies. In 2012, the company introduced its ‘colour magnet’ initiative, with a range
areas of operation. One of our most important assets, as a company, is the value of our reputation for superior delivery, creating a happier business environment, securing 100% customer satisfaction and consistently providing sustainable, quality cutting-edge technology. Especially during times of rapid change, companies need to earn the trust and
Colour coded tissues The colour coding concept for increased kitchen and restaurant hygiene is simple and works like this:
preparation areas. cleaning.
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Contact details PO BOX 70580, SHARJAH, UAE Tel: +971 6 530 2525 E-mail: dhofart@eim.ae W: www.dhofartr.com Please visit us at:
Hall 3, Stand A40
HACCP (Hazard Analysis Critical Control Point) quality approval. Once developed, Dhofar arranged for a series of customer presentations to educate their customers ! loyalty of their valued customers. There are no shortcuts in business today. The successful development of Dhofar Global is inextricably linked to our policy of continuous improvement and listening to a company that cares for the environment, sustainability is in our DNA, driving our day-to-day operation now and moving forward. Drawing from our expertise and market the years establishing and maintaining highly professional and ethical business. Dhofar Global Trading incorporated a The initiative, through product innovation
and customer education, managed to literally cut back, the amount of paper its customers used by 22%, saving them money and reducing the harmful carbon emissions produced in the manufacturing process. The cost savings were achieved mostly in the hospitality and corporate sectors, as both are mandated to use hygienic paper tissue for any cleaning purpose, with many premier hotel brands such as the One & Only Royal Mirage, Fairmont, Shangri-La, Hyatt Regency and Armani Hotel amongst others, using Dhofar’s products. customer centric, two years ago, Dhofar Global set about developing an innovative product, which would not compromise their
Activity overview Dhofar Global Trading are experts with tissue paper and dispensers and now we are looking to become a complete washroom solutions provider, supplying products such as tissues, dispensers, bins, hand dryers, jet dryers, sanitary bins, sanitisers, foam soaps, garbage bags, sanitary bags, seat covers and
!
manufacturers in Europe in order to secure competitive prices, which we pass on. As a leading company, we have been catering to 5-star and 4-star hotels, MNCs, banks, ministries and private corporations for over seven years. Our vision to expand across the Middle East is becoming a
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Award winning image design
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ince 1949, Emile Rassam has been designing image clothing for a wide range of renowned brands, spanning hotels, restaurants and clubs, airlines, blue chip companies and more. We are a full-service company, addressing our clients’ needs from initial based in Beirut, one of the most stylish Kuwait and Dubai. But our reach is global and our clients’ locations are far-reaching. To us, wardrobe design is a matter of brand experience. We recognise that every touch point, from your corporate Web site to your staff’s phone manner, tells your customers something about your philosophy, your values. Image clothing is
a crucial part of this communication. We go to great lengths to get every detail right, often securing awards in the process. And while we are perhaps best known for this awardwinning design work, we’re equally proud of our reputation for durability, quality and value. Close collaboration with our clients is key to our approach. Our global design team works hand-in-hand with interior designers, architects and senior decision-makers to tailor the perfect outcome for each project we take on - carefully accentuating key features, themes and colours to achieve the wardrobe every project deserves. We are detail-focused and dedicated to exceeding expectations at every stage. It is this approach that has driven our growth and enabled us to build such a prestigious list of clients - clients who are eager to
Contact details PO BOX 45-105, BEIRUT, LEBANON Tel: + 961 05 451 732 E-mail: info@emilerassam.com dubai@emilerassam.com kuwait@emilerassam.com riyadh@emilerassam.com Web: emilerassam.com
put us in touch with their partners and associates. In fact, referral business now accounts for more than 80% of our revenue each year. We are proud of this fact: it the world’s most discerning brands.
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Selection of clients FOUR SEASONS HOTEL - RIYADH AL FAISALIAH, ROSEWOOD HOTEL - RIYADH ROSEWOOD HOTEL CORNICHE - JEDDAH PHOENICIA INTERCONTINENTAL HOTEL - BEIRUT LE GRAY HOTEL - BEIRUT MÖVENPICK HOTEL - BEIRUT FOUR SEASONS HOTEL - BEIRUT INTERCONTINENTAL HOTEL - ABU DHABI LE MERIDIEN HOTEL - ABU DHABI GRAND HYATT HOTEL - DUBAI MÖVENPICK THE SQUARE HOTEL - DUBAI EMIRATES AIRLINES - FLIGHT CATERING - DUBAI MAJID AL FUTTAIM - MIDDLE EAST HYATT REGENCY HOTEL - DUBAI QASR AL SARAB RESORT - DUBAI FAIRMONT HOTEL - ABU DHABI
Our most recent “new openings” projects INTERCONTINENTAL, LAGOS, NIGERIA - SUMMER 2013 AL GHURAIR CENTRE, DUBAI - SUMMER 2013 CROWNE PLAZA HOTEL, DUQM, OMAN - SPRING 2013 MÖVENPICK RESIDENCES, THE SQUARE, DUBAI - SPRING 2013 FAIRMONT THE PALM HOTEL, JUMEIRAH - WINTER 2012 JW MARRIOTT MARQUIS, DUBAI - FALL 2012 MILLENNIUM HOTEL, DOHA, QATAR - FALL 2012 FAIRMONT HOTEL, BAKU, AZERBAIJAN - FALL 2012 CROWNE PLAZA HOTEL, DOHA, QATAR - SUMMER 2012 SOUQ WAKIF, DOHA , QATAR - SPRING 2012 COPTHORNE HOTEL, DOHA, QATAR - SPRING 2012 MORONI RESORT (BY RETAJ), COMOROS ISLAND - WINTER 2012 INTERCONTINENTAL WEST BAY HOTEL, DOHA - FALL 2011-12 FOUR SEASONS HOTEL, BAKU - SPRING 2012 JUMEIRAH VITTAVELIA & DHEVANAFIUSHI, MALDIVES - FALL 2011-12 HYATT CAPITAL GATE HOTEL, ABU DHABI - FALL 2011-12 RAFFLES RESORT, SEYCHELLES - SPRING 2011 MÖVENPICK HOTEL, ACCRA - SUMMER 2011 FOUR SEASONS RESORT, MARRAKECH - SUMMER 2011 WESTIN, ABU DHABI, GOLF RESORT & SPA - FALL 2011
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Testimonials Great job guys, you really impressed everyone with your hard work and can do Four Seasons attitude, thank you! The teams are all happy with their uniforms, now we are Nick Yarnell, Hotel Manager Four Seasons Resort Marrakesh
Professionally, my time in the Kingdom has been extremely rewarding having worked with a very capable group of people with whom I managed to oversee the major renovation in terms of product and service. This would have not been possible without your ongoing patronage and loyalty. Your valued partnership and particularly your continued support have made this a thoroughly enjoyable, successful and treasured experience. Rami Sayess, Former GM of the Four Seasons Hotel Riyadh
" # $ % been a very smooth sailing trip and the colleagues are very happy... I am very pleased with the end result and look forward to continue working with you guys. I am sure people $ $
Now that the hotel is open, I wanted to take this opportunity to thank you very much for the outstanding work you’ve done to get us here. Working with your company has been a positive process and we have been impressed with your professionalism, creativity, promptness and attentiveness. There has been some last minute additions and changes. Your team has always been there with solutions and recommendations. Hashem Melhem, Hotel Manager Four Seasons Beirut
The initial design proposal of Emile Rassam stood out as being both contemporary and capturing the style and elegance of an Arabian Palace. I certainly consider the personal & & ' # I was fortunate to be able to visit the studio in Lebanon and was impressed by the ability and willingness of the team. During production I was furthermore impressed with the professional Communication they maintained ensuring we are aware of the progress of our orders at all times. I heartily recommend Emile Rassam as a supplier of innovative design & high quality garments. Marc Debeer, Palace Manager Qasr Al Sharq – Waldorf Astoria Jeddah
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Hospitality Solutions
Into the cloud
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4G connection can offer a parallel access option. This can even be made seamless with the availability of modems with wireless service interruption, the wireless service takes over. When it comes to a power outage, this is where the cloud becomes extremely reassuring. Whereas the server and the network of locally maintained infrastructure will require a constant power supply or at worst case a UPS capable of sustaining a prolonged outage, a cloud service keeps going.
ive years ago the term cloud computing was hardly known. Though we’ve all been using consumer facing cloud-based products like Hotmail for some time, the concept of moving mission critical applications into the cloud seemed almost unthinkable. Why would a business owner allow another company to take ownership of business applications or priceless data? For the hospitality industry, this is particularly true. Property management systems collect and store sensitive, valuable information on guests, billing and reservations. Why outsource storage and access to this data when it needs to be available instantly and reliably, with no margin for error.
Security We’ve all heard about the hacking of data storage companies with devastating consequences. However, when considering a risk assessment, it is hard to imagine that the average hotel will have the same
up regimes and mirrored remote servers than that of a commercial data centre. Cloud solutions are generally located in premises boasting physical and human security characteristics. Most hotels do not have access to the resources necessary to provide comparable security. Reliability Commercial data centres generally claim
provisions for redundancy such as battery and generator backup, mirrored servers and raid arrays. Most hotels rely on third
Portable management for hotels party IT companies to maintain their server and computer systems. In the event of a catastrophic failure, it would not be unusual for the hotel to be without service until IT This is vastly different to the always present nature of data centre support staff. Connectively What happens in the case of an interruption to power of Internet connectively, as an uninterrupted Internet connection is vital to a cloud based computing experience? However there is more than one way to stay connected. Normally it could be expected that the main Internet connection would be robust enough to promise continuous connection. However, in the case of unexpected disconnections a 3G, or now
Capital expenditure The total cost of ownership of a cloud based solution is typically less expensive than that of a locally hosted network, most cloud solutions will run on any hardware connected to the Internet. The lifespan of hardware becomes extended as the ! year. With the processing power on the server side rather than the client side, even hardware well past its prime will continue however comes from the removal of the cost of local hardware and network support. The business operator is now reduced to taking responsibility to maintaining computers and an Internet connection. RMS is one local PMS vendor that has made the switch to cloud computing. RMS9 (or version 9) is available in a Web browser or Web app environment. In addition, RMS has made available features and functions
such as housekeeping and maintenance management modules as well as live performance monitoring for owners and managers away from the property.
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from hotels that have embraced it. Owners and managers enjoy the mobility of the product, the reduction in infrastructure costs and the ease of implementation. Web-based, RMS9 also boasts many new and exciting features made more readily available due to being in the cloud. in-built channel management module. RMS channel management now removes the need to have a third party integrated
RMS is an Australian software company producing and supporting on-line booking, channel management " & hospitality industry. Ithas been at the forefront of development of property management and reservations systems for nearly 30 years with specialised applications for the mining, defence, facility and shopping centre industries. The RMS property management system is now complemented with seamless, real time on-line booking functionality to receive bookings from a property’s Web site, the global distribution system and a broad range of third party travel Web sites. There are over 3,800 properties in 25 countries taking advantage of the unique ability to have on-line bookings, channel management and an accommodation booking system in a single application. ! ' United Kingdom, United States, India and the Middle East.
product. This removes a duplication of cost, a layer of complexity and adds functionality Other features include maintenance management, in-built yield management and a comprehensive rate and availability feature not normally available in a product at this value. The RMS Book Now Button automates receiving on-line bookings. Reservations appear on the bookings screen as soon as they are made and the rates and availability are synchronised to prevent double bookings. We supply a booking engine which your Web developer can easily link to your Web site. Following a simple setup process, RMS Book Now will automatically upload and maintain rates and availability. RMS Book Now constantly monitors RMS for changes to rates, business rules and inclusions and updates them automatically. Rates and availability are clearly displayed for visitors to your Web site who can then book for their preferred dates RMS Book Now collects secure deposits to the value you have set based on the type of booking being made. Once the booking has ! and the client. The booking then appears in RMS automatically blocking out that room. If you make a booking at the property, the change to availability to instantly uploaded to RMS Online, which also automatically uploads and maintains the rates and availability to all of the sites you are " # ! travel Web sites rather than via an external channel manager means you remove a layer of complexity and cost, and increase functionality. A direct interface allows a richer exchange of information to enable a $ ! ! ! as minimum nights, maximum number of
Contact details A3 - 69/07 SAIF ZONE, SHARJAH, UAE Tel: +971-50-4826707 E-mail: sn@rms.com.au Web: www.rms.com.au
guests, multiple rate types and seasons. RMS ePOS is a dedicated point of sale ! ! streamlining tasks, increasing accuracy and producing reports when you need them. The system is suitable for single-site or multiple outlets including cafes, bistros, kiosks, bars, retail stores, restaurants, takeaways and mini-marts. Whether you operate a small business or a large franchise, RMS ePOS puts you " sales counter. It provides you with fast, reliable, easy-to-use software with the $ % " ! ! % ! ! ! individual requirements. We can help determine the most applicable features and ! An all-in-one solution, RMS ePOS helps you manage your inventory and accounts, generate real-time sales reports and track your customers. The features of the system allow you to automate tasks that previously had to be done manually: monitor stock movements; reduce theft and wastage; and improve customer service. It features a central database that updates prices and stock movements, automated price adjustments, authorised access for security control, a staff log-on system that records hours and performance, customisable touch screens and 100+ reporting functions.
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Porcelain tableware
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AK Porcelain is one of the leading players in the porcelain tableware industry offering a large variety of exquisitely designed porcelain items of high durability and international quality standards. With a worldwide reach of more than
130 Countries and innovative designs by world renowned designers, it is the product of choice for HORECA professionals. Constant innovation with a high focus on customer satisfaction and use of the latest technologies in the market has ensured that RAK Porcelain is setting new benchmarks
in terms of customer choice and service levels. Raw Materials from the leading mines of U.K. and Europe to meet and exceed the stringent quality standards in the industry like California Proposition 65 and WCAS
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from US and FDA for food safety being a Lead and Cadmium free product. Our products at RAK porcelain are scratch and chip resistant as well as abrasion proof. All these elements contribute to the quick success achieved by our brand on an international level and its wide spread preference as a the ultimate choice for chefs and other clients world-wide,� says is responsible for all aspects of sales and marketing for RAK Porcelain. “In terms of product ranges, we have more than 18 different shapes, consisting of over 3000 SKUs and around 300 different Spice� which is preferred by Michelin Star Chefs for its elegant and creative design by the world renowned French designers Alain and Dominique Vavro,� Oommen adds. RAK Porcelain employs more than 650 employees of various nationalities across
! best management practices and exceeds all international laws of the work place. High priority towards organisational social responsibility and environment friendly policy are the key factors for the continuous success of RAK Porcelain. “Our manufacturing base is in Ras Al Khaimah, UAE which is centrally situated
Contact details PO BOX, 30113, RAK, UAE Tel: +971 7 243 4683 Fax: +971 7 243 4220 E-mail: rakporcelain@rakceram.com Web: www.rakporcelain.com
and ideal for world-wide shipments. " # Luxembourg that caters to the demand of the European market. We also have a strong distribution network in almost every country to ensure extensive reach and constant local representation,� Oommen adds. RAK Porcelain has witnessed a rapid growth during the past eight years in spite of
be attributed to the excellent product quality combined with high service levels offered and improved value for money. In the year 2005 when the RAK Porcelain division of the company was established, the production capacity was 15 million pieces per annum. However, in the year 2012 RAK Porcelain increased its production capacity to 18 million pieces and a further increase of three million pieces is to be added in 2013 to meet rapidly expanding, dynamic market demand. In 2013, Nabur, the latest organic collection designed by world-known designer Michaela Dorfel, belonging to the “form follows function� category will be released. “Inspired by nature, Nabur reveals sculptural, organic-curved shapes. This trendy range captures the imagination and $ ! presentation,� Oommen reveals.
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Energy management
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s a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in utilities and infrastructure, industries and machine manufacturers, non-residential building, data centres and networks and in residential. Focused on making energy safe, reliable, efficient, productive and green, the group’s 140,000 plus employees achieved sales of 24 billion euros in 2012, through an active commitment to help individuals and organisations make the most of their energy. Solution for hotels - main drivers • Differentiate versus competition through innovation, design and new functionalities • Develop identity of each brand to give a clear, constant value proposition to guests • Energy efficiency is critical as it represent one of the main cost of the hotel and its cost is increasing. • Environmental friendly as a commitment of the company, as employees as well as guests are becoming more and more sensitive to this.
to the Building Management System and Property Management System can as well increase value proposition. Building management - Hotels are complex buildings with several processes working in parallel: specialised guest management systems, specialised entertainment systems, HVAC management systems, entry and CCTV systems. Those systems need a strong IP infrastructure and a centralised point of control. The main benefit is the reduction of the investment, the maintenance cost and the increase of visibility on all the different processes. This solutions need to be adapted to the size and the complexity of each hotel. What can Schneider Electric do? Guest room control - The guest rooms represent around 70% of the space in an hotel and are the centre of the guest experience. Lighting, temperature and blinds, safe, mini-bar, door-entry system are some key elements of the room. Innovative solutions can reduce the energy consumption and increase the customer experience. Integration of the guest room
Energy efficiency - Hotels are very sensitive to energy consumption and communicate on environmental friendly approach. HVAC, hot water, lighting needs are found in public and private parts of hotels. Schneider Energy Efficient solutions can be adapted to the hotel market taking into account the importance of guest comfort versus the economy.
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Mr Benoit Dubarle, Country President UAE, Oman and Pakistan Schneider Electric to showcase innovative energy management solutions for the hospitality industry at the 2013 Hotel Show in Dubai 150 new hotels set to open in the Middle East in 2013 Schneider Electric, the global specialist in energy management, is set to showcase technologies for the hospitality industry as part of its participation at the 2013 Hotel Show in Dubai. Schneider Electric, with its strategic acquisitions, has maintained its position as a strong contender in offering end-to-end
As part of its presence, Schneider Electric Hall 8 of the Dubai International Exhibition Centre where the three-day show will get underway from September 28, 2013. Benoit Dubarle, Country President - UAE, Oman and Pakistan, Schneider Electric solutions are the demand of the hour with
the rapid increase in consumption. Today, such as security and owning responsibility ! " expertise in power, energy and building management, and demonstrates how implementing Schneider Electric’s holistic solutions can translate to increasing bottom # Schneider Electric’s EcoStruxure is at the core of its offerings for the hospitality industry. An architectural foundation that takes the form of a Command and Control Centre (CCC), the solution reduces the use of multiple network systems and the associated hardware and maintenance expenses. In addition to EcoStruxture, Schneider Electric will spotlight solutions such as the Acti9 modular protection and communications system that reduces power wastage, the Power Monitoring system that the PowerLogic metering systems. Products $ holders and time and temperature systems that contribute to the reduction of hotel energy costs will also be on display at the 2013 Hotel Show. Benoit Dubarle added: “Our end-to part of a robust IT infrastructure. These complement our customised and cost
through our systems in hundreds of hotels around the globe. Some of our solutions % hoping to bring the same expertise to hotels in the Middle East through our customisable
# Schneider Electric’s solutions are
Contact details PO BOX 341057, 4TH FLOOR, E WING, DUBAI SILICON OASIS DUBAI, UAE Tel: +971 4 709 9333 Fax: +971 4 709 9399 Email: ae-ccc-gulf@ae.schneiderelectric.com W: www.schneider-electric.com/ae Please visit us at:
Hall 8, Stand D216
Middle East region is witnessing escalating energy costs on the back of the hospitality sector’s strong growth. According to industry analyst reports, 2013 will see 150 new hotel openings in the Middle East, with a majority based in the UAE and Saudi Arabia. An &
energy management solutions in the hospitality sector. The Hotel Show, now in its 14th year, attracts industry professionals from around the region and is one of the most important hotel and tourism industries for the Middle ' * 6 showcase of luxury and contemporary interiors, essential equipment, and the newest technology suppliers in the region.
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Hospitality Infotainment Solutions for your customers´ individual entertainment Analogue, Digital & IPTV Headend | Digital TV & Radio reception | Video on Demand Interactive TV | HDTV via existing COAX or Ethernet | Internet Radio | Internet on TV iOS & Android Solution | Personal Video Recorder | PMS, POS & BMS Integration | Digital Content Management Solution
your ultimate connection Contact us now:
TRIAX Middle East PO Box 18351 - Jebel Ali Dubai - United Arab Emirates
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Tel: Fax: e-mail: web:
+971 488 70 600 +971 488 76 123 TRIAX@TRIAX.ae www.TRIAX.com
www.triax.com
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International business leader
T
riax Multimedia - Reception, distribution and storage of video, audio and data.
Triax Enclosures & Energy - Protection of network equipment. TRIAX was founded in Denmark in 1949 and has kept growing ever since. It has 600 employees across the globe. The Triax Group is a part of Nielsen & Nielsen Holding A/S which is the Danish based mother company in an international group of companies and employs more than 2200 employees in 34 companies. The Group manufactures in Denmark, USA, China, UK, Lithuania, France, Germany and Mexico.
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Hotel interactive solutions
Digital signage solutions
Hotel: ‡ Displays Hotel Information, Manager‘s name, Room rates, News, Curency rates, Showrooms by dispalying rooms at the reception screen ‡ At the Hotel lobby show guide and directions, Directories, Tours & Attractions, Current meetings images ‡ Schedule meet ings and show it on meeting room doors. List all current and upcoming meetings ‡ Display out let name, specialties, menus,opening & closing hours and show live TV streams on the bar or restaurant ‡ Greet your guests, Floor directories, display hotel videos at the hotel entrance.
Meetings & Conferences: ‡ Store and schedule meeting on DSS database and display it real time or scheduled ‡ Promote Events and Conferences ‡ ‡ Display list of on going meetings ‡ Display news
system that presents information for customers, guests and staff in conference centers, hotels and companies. For hotels and conference centers, the system can be expanded to act as an internet desk at the same time
Contact details Tel: +971 4 887 0600 Fax: +971 4 887 6123 E-mail: triax@triax.ae Web: www.triax.com Please visit us at:
Hall 8, Stand B220
Administration & Interface Healthcare: ‡ Displays Hospital Information, Manager’s name ‡ Show guide and directions, Current Meetings images ‡ Hospital Directories by listing all Doctors and Specialist ‡ Show live TV streams on the Lobby, Cafeteria and waiting areas ‡ Greet your guest & patient at the door entrance
User friendly Web Interface Triax Infotainment system has a clear and easily understandable web based user interface with a minimal amount of instruction even non-technical staff can
TV status and add video information and/or text information. Triax Infortainment Interface
billing of single items (ie movies, games) or bundles (i.e 24h video, etc) and additional communication to and from the PMS. Included in the standard edition are transfer of standardised guest information for welcome message, billing for single items
and standard bundles, wake-up call setting
! " # $ preview information from PMS, selection "
! % $ !
setting/deactivation of remote parental control.
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Five star comfort, efficiency and luxury
Hot Visit u Hal s at l 8, el S Sta the h nd 8 D ow 216 and 20 w 1 in a
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A successful hotel constantly excites and delights guests in novel and innovative novative ways. Guests ts w who ho experience peace of mind, comfort, and custom made services will be refreshed, empowered, d, inspired d– that’s a feeling they will return to again and again. With a strong heritage and unrivalled reputation, Schneider Electric’s hotel solutions make it easy for you to enhance guest comfort and convenience and make the guest have a truly magical experience. From the lobby to the guest rooms, we provide a wide range of intelligent solutions with exceptional design and technology tailored for maximum enjoyment, safety, and efficiency: access control, guest room management system, designer wiring devices, multimedia and end-to-end connectivity are just an overview of what Schneider Electric can provide to your property. Ensure everlasting satisfaction for your guests, repeat bookings and a stronger bottom line for you with Schneider Electric.
Visit our booth at the Hotel Show 2013, Hall 8, Stand 8 D216 get a chance to win an iPad Mini! Bring this page with you in our booth or register at www.SEreply.com and enter Key Code 39643P ©2013 Schneider Electric. All Rights Reserved. Schneider Electric is a trademark owned by Schneider Electric Industries SAS or its affiliated companies.
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