White Plains Hospital ranks in Top 10% for patient experience

White Plains Hospital announced today that it has been awarded the Outst anding Patient Experience Awar from Healthgrades for the eighth time. This honor places White Plains Hospital among the top 10 percent of hospitals nationwide for patient experience, making it one of just eight hospitals in the state to receive the honor this year.

For its annual patient experience analysis, Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data against 10 patient experience benchmarks to identify the institutions displaying what it calls “an unwavering commitment to prioritizing positive patient experience during a short-term, acute care visit.” Of the 3,138 hospitals evaluated, only 419 hospitals achieved the Healthgrades award.

“With these awards, we are helping consumers identify the highest quality care in their community by celebrating the hospitals that consistently deliver better-than-expected clinical outcomes,” said Burt Kann, EVP and Head of Product at Healthgrades. “Our mission is to provide patients with the resources and knowledge they need to make the best decisions based on trusted information, not just instinct.”