Julian’s Business Tips

At Coulman Scott, our ethos is providing a personal service and as a small two partner firm, we can deliver tailored solutions and work with you in your business. Shelley and Gillian love nothing more than meeting clients face to face to identify where you need support and how we can deliver this effectively, with digital solutions enabling us to be a flexible and practical part of your team. Behind in your taxes? It’s a daunting place to be. Come and talk to us, we really can help. No matter how simple or complex your needs may be, why not give us a call and see what we can offer. From individuals seeking one off assistance to medium sized companies pursuing global domination, we do it all. Clients come to us needing compliance services. This is a complete minefield for many but for us, this is what we love. We then consider whether we can provide management support. We can hold your hands, providing training and unlimited support, or we can manage it all delivering whole package solutions. For new, growing or struggling businesses we have a myriad of consultancy services on offer too. Why not look at our website and see how we can take your business to new heights? www.coulmanscott.co.uk info@coulmanscott.co.uk 01223 789942 Business Profile Coulman Scott accountants

Here are eight steps to help you to prepare for a sudden and unexpected threat to your organisation. 1. Stay calm – keep a cool head. Give yourself time to gather your thoughts and to take an objective look at your situation. Take a deep breath – and another! 2. Get your right people in place – an efficient, disciplined team is much better able to function effectively in difficult circumstances. 3. Expect the unexpected – the business landscape changes constantly and sometimes change is sudden and unpredictable. If you embrace that challenge, you’ll likely be better able to manage any potential crisis. 4. Have a plan. What is the problem, how will it affect your business, and what can you do about it? Then consider what things might derail your coping strategy, and what you need to do to prevent them having a negative impact. Finally, when all this is over, what will you need to do to get back to ‘business as usual? 5. Plan Effective Communication – it’s an important part of crisis planning. Effective, swift and concise communication can calm and reassure team members, customers and other stakeholders. 6. Lead from the front – your staff may be worried or emotional, so stay positive and confident. Your team members will take heart from the calming presence of someone who’s organised, prepared and decisive. 7. Be supportive – while you need to be assertive, don’t feel you need to be dictatorial or demand immediate actions. Try to remain empathic and aware of everyone’s fears and concerns (without feeling the need to bow to peer pressure). 8. Finally, be resilient. Resilient people have a positive image of the future, have solid goals and, most importantly, resilient people never think of themselves as victims – they focus their time and energy on changing the things that they have control over. julian@julianberry.co.uk Julian’s Business tips: How Do you react in a crisis?

Gary Cretton lives in Litlington, and is a Director at KDW Financial Planning, an independent financial advice practice with headquarters in St Albans, Hertfordshire. KDW offer a simple approach to financial planning that you can trust, with every step of your financial journey from mortgage advice to retirement planning. With over 20 years’ experience as an Independent Financial Adviser, Gary can provide financial advice across all sectors including Investments, Protection, Tax Planning and with a particular interest and expertise in Pensions, he can give enhanced analysis and advice across the spectrum of Pensions such as Occupational, Final Salary Schemes and Money Purchase. These schemes could have further attached benefits that allow the funds to be transferred to new schemes and enhance the pensions delivered. Gary starts by gaining a thorough understanding of his clients’ attitude to risk, and the returns they are looking to achieve. He then carries out regular meetings to review their investment and pension portfolios to ensure his clients investment strategies evolve with their needs, and that they are kept up to date with any regulatory and industry changes that may affect them. KDW are also very active in the community. Gary and his fellow Director Marcus Maisey are part of a team undertaking a 500km cycle ride from Pisa to Rome in aid of Myeloma UK this May. They are hard at work training for this challenge, so do look out for Gary on his road bike around Royston! They are off to Pisa on 14 May, and they are fundraising at www.bit.ly/KDWJustGiving gary@kdw.co.uk 01727 852299 • 07703 693773 www.kdw.co.uk Business Profile KDW Financial Planning

Do your finances need a spring clean? Book a no obligation consultation with Litlington-based Gary Cretton to review your:

Pensions | Investments | Mortgages Equity Release | Assurance | Tax Planning

e: gary@kdw.co.uk m: 07703 692 773 w: www.kdw.co.uk

PAST PERFORMANCE IS NOT NECESSARILY A GUIDE TO FUTURE PERFORMANCE. THE VALUE OF INVESTMENTS AND THE INCOME FROM THEM CAN FALL AS WELL AS WELL AS RISE AND YOU MAY NOT GET BACK THE AMOUNT ORIGINALLY INVESTED. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

We have two pairs of Degu’s looking for their forever home. Both pairs like human interaction and happy to take food from your hand. Degu’s can live between 5-9 years and like to live below 20 degrees celsius. They need access to a sand bath and are active, enjoying burrowing and climbing. Luna Animal Rescue 07970 800530 / 07860 480015 luna.ar@hotmail.co.uk www.lunaanimalrescue.org Pet of the month

Why not venture out for a walk this Easter to see the Pasque Flowers? The Pasque Flower is a very rare plant in the wild and Therfield Heath has one of the largest populations of them all, up to 60,000. This route was printed with kind permission of Great Shelford Parish Council. www.greatshelfordparishcouncil.gov.uk Pasque Flower Walk

BUILDING SERVICES SERVICES INCLUDE

CONTACT Small Works Fencing Brickwork Repointing Extenstions Groundwork Alterations Patios

cpaxton.buildingservices @hotmail.com 01763 662 785 07737 476 709 All work undertaken No job too small References Available BUILDING SERVICES SERVICES INCLUDE

CONTACT cpaxton.buildingservices @hotmail.com 01763 662 785 07737 476 709 CONTACT Small Works Fencing Brickwork Repointing Extenstions Groundwork Alterations Patios

cpaxton.buildingservices @hotmail.com 01763 662 785 07737 476 709 All work undertaken No job too small References Available CONTACT 01763 662 785 / 07737 476 709 cpaxton.buildingservices@hotmail.com  References Available • Extensions • Groundwork • Alterations • Patios • Small Works • Fencing • Brickwork • Repointing  All work undertaken  No job too small

Darren Harward Decorating & Restoration Service Painting & Decorating Wallpaper Hanging Coving & Plastering Sash Window Restoration & Repairs Tel: 01763 230100 Mob: 07747 805920 www.drservice.co.uk info@drservice.co.uk

Painter and Decorator Domestic and Commercial Interior and Exterior

Telephone 01763 222978 Mobile 07815 816187 darren.harward@ntlworld.com

FOR A FREE QUOTE CALL: 01763 221 142 / 07812 790 026 PROPERTY MAINTENANCE SERVICE

Carpet and Upholstery Cleaning HertsEssex&Cambs Cleaning 01763 246849 07711100339 DoYourCarpetsorUpholsteryNeedCleaning? We are a local cleaning company maintaining a high standard of service and a friendly manner. We Will Professionally Clean Your Carpets And Upholstery. We Offer Stain Removal, Protectors And A Full Cleaning Service. Please Call For A Free Quote or Advice. All Types Domestic & Commercial Work Undertaken.

nurse clinics at royston Vets

Please mention The Listing when calling our advertisers 28 • We guarantee a same day appointment for ill pets • Our own 24 hour emergency cover • Neuterings and other surgeries • Vaccinations, worming and flea treatments • Weight checks, dietary advice and food • Dental care and extractions • We are a privately owned family run practice, providing continuity of care & including 24 hour emergency treatment at the practice • Open weekdays 8am - 7pm and Saturday mornings, with plenty of free parking • We guarantee a same day appointment for ill pets • Free veterinary health checks for new client’s pets • We are approachable, sympathetic, understanding and helpful - we will listen Newmarket Road, Royston, Herts SG8 9GH Tel: 01763 242221 • www.roystonvets.com Book your Nurse Appointment Now At Royston Veterinary Centre, we now offer dedicated Nurse Clinics with our very own qualified Veterinary Nurses. We run regular check-ups and can help with the full range of preventative medicines including nail clipping, weight clinics, senior check-ups and much more! Prevention is always more effective than cure. Business Profile

For more information and to book an appointment please contact the surgery. Call us on 01763 242221 or pop in and speak to our receptionists. www.roystonvets.com www.baldockvets.com