SPLASH April - May 2017

Swimming Pools / Leisure / Aquatics / Spas / Health

Issue 111  April/May 2017

Treating pool water After a cyclone The new age Of surf machines Robots invade Backyard pools

www.splashmagazine.com.au

NEW

A luxurious, freshwater* swimming experience AIS’ ground-breaking, commercial, freshwater technology is set to revolutionise the home pool market with the arrival of the new EcoLine residential freshwater chlorine generator. The same, multi-award winning technology that is already operating in leading luxury resorts and hotels, worldwide is now available to home pool owners.

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MORE THAN JUST POOL AND SPA PRODUCTS

When you partner with AstralPool, you are: Embracing Innovative Trends

AstralPool engineers and technicians commit to manufacturing products using innovative and ever-evolving practices. With our combined expertise, we’re able to supply product knowledge and solutions to you and your business.

Enhancing Lifestyle of Australian families

With our users in mind, we commit quality, sustainable and smart solutions for tomorrow’s challenges. Our long list of patents and award winning products are recognition of our commitment and hope to improve the lifestyle of Australian families and homes.

Supported by a National Wide Team

Whether you are a supplier, customer, staff or shareholder, a national team of support from all divisions and at all levels is in reach. At AstralPool we believe you deserve to be treated with dignity and respect.

Entitled to High Quality Resources

AstralPool has the most extensive product range and solutions available. We manufacture the highest quality products that are the best fit for your business needs.

Looking for a solution for your pool & spa equipment or next project? Visit us at:

www.astralpool.com.au

Published by The Intermedia Group Pty Ltd ABN 940 025 83 682 41 Bridge Road, Glebe, NSW, 2037 Australia Ph: (02) 9660 2113 Fax: (02) 9660 4419 Managing Director: Simon Grover Managing Director Interpoint Events: Simon Cooper Managing Editor: Chris Maher Phone: 0412 048 639 Email: chrismaher@intermedia.com.au

editorial The pool versus the sea

Contributors: Izzy Grace, Cal Stanley Advertising Manager: Karen Jaques Phone: (02) 8586 6135 Email: kjaques@intermedia.com.au Designers: Alyssa Coundouris, Adrian Tipper, Chris Papaspiros, Kea Thorburn

There are plenty ways swimming in a pool is better than swimming in the sea.

Production Manager: Jacqui Cooper Head of Circulation: Chris Blacklock

Pools are convenient; you can literally have them in your own backyard and go straight from your bed to your early morning laps.

And even if you don’t own a pool, you’re likely to pass several public pools on the way to the beach.

For Subscriptions Call: 1800 651 422 Copyright All material in this publication is copyright to the publisher and/or its contributors. No material may be reproduced without the express permission of the publishers.

Disclaimer: This publication is published by The Intermedia Group Pty Ltd (the “Publisher”). Materials in this publication have been created by a variety of different entities and, to the extent permitted by law, the Publisher accepts no liability for materials created by others. All materials should be considered protected by Australian and international intellectual property laws. Unless you are authorised by law or the copyright owner to do so, you may not copy any of the materials. The mention of a product or service, person or company in this publication does not indicate the Publisher’s endorsement. The views expressed in this publication do not necessarily represent the opinion of the Publisher, its agents, company officers or employees.

Any use of the information contained in this publication is at the sole risk of the person using that information. The user should make independent enquiries as to the accuracy of the information before relying on that information. All express or implied terms, conditions, warranties, statements, assurances and representations in relation to the Publisher, its publications and its services are expressly excluded save for those conditions and warranties which must be implied under the laws of any State of Australia or the provisions of Division 2 of Part V of the Trade Practices Act 1974 and any statutory modification or re-enactment thereof. To the extent permitted by law, the Publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising in contract, tort or otherwise, even if advised of the possibility of such loss of profits or damages. While we use our best endeavours to ensure accuracy of the materials we create, to the extent permitted by law, the Publisher excludes all liability for loss resulting from any inaccuracies or false or misleading statements that may appear in this publication.

This issue of SPLASH! magazine published by The Intermedia Group Pty Ltd (Intermedia) may contain magazine or subscription; offers, competitions, forms and surveys (Reader Offers) which require you to provide information about yourself, if you choose to enter or take part in them. If you provide information about yourself to Intermedia, Intermedia will use this information to provide you with the products of services you have requested and may supply your information to contractors that help Intermedia to do this. Intermedia will also use your information to inform you of other Intermedia publications, products, services and events. Intermedia may give your information to organisations that are providing special prizes or offers that are clearly associated with the Reader Offer. Unless you tell us not to, we may give your information to other organisations that may use it to inform you about other products, services or events or to give it to other organisations that may use it for this purpose. If you would like to gain access to the information Intermedia holds about you, please contact Intermedia’s Privacy Officer at The Intermedia Group Pty Ltd, PO Box 55, Glebe, NSW 2037.

Copyright © 2017 - The Intermedia Group Pty Ltd.

SPLASH! contains NO advertorial.

Proudly supported by

The views expressed in this magazine do not necessarily represent those of the above supporters, nor should any product advertised in SPLASH! magazine be seen to be endorsed by the above.

Members of

Audited Circulation Average Total Distribution: 5,729 AMAA/CAB Publisher Statement Period ending September 2016.

Chris Maher Editor chrismaher@ intermedia.com.au

Pools and spas can be temperature controlled – depending on how much money you want to spend, heating can either take the edge off the pool water, or bring a spa right up to something approaching a hot spring – which means you can enjoy a splash even in winter.

Pools help the family enjoy happy times together, they add value to the property, and they can make the backyard space more appealing even when you’re not swimming.

And there are no sharks!

Even if you are strictly a beach person, it is highly likely you learned how to swim in a pool – either a large public pool, a small swim school pool, or even a friend’s backyard pool.

Full page ad

But there is one thing that the sea has traditionally had over pools – surf. Now, even that difference is disappearing thanks to a surge of innovations in surf rides. Of course, they’re only in the domain of waterparks and standalone facilities at the moment; they aren't available for backyards – yet!

We have a look at surf rides in this issue. Also in this issue we look at the rise of robotic pool cleaners – another innovation that is helping people enjoy swimming pools more, by worrying less about maintenance.

Finally, all of us at SPLASH! offer our thoughts to those affected by Cyclone Debbie, and hope you got your homes and businesses back up and running as quickly as possible.

This issue’s cover Cover shows a rider finding air on a FlowRider surf ride. There is more on surf parks and wave rides on page 48.

48

Contents 40

25

What will the new penalty rates mean for pool shops?

Michelle Blewett guides us through the recent changes to penalty rates, and outlines what they might mean for the pool and spa industry.

A legend moves on as Legend is reborn Industry pioneer Terry Evans is moving into retirement after selling Legend Products and Services to David Webber.

26

47

Do you really need to know about hydraulics?

Cal Stanley looks at some of the pitfalls of having only a minimal understanding of swimming pool hydraulics, and proposes a solution.

48

28

Meet the new AstralPool Australia MD Matt Adlam has taken over AstralPool Australia as managing director at a very exciting time for the company.

47

Solving the problem of noisy aquatic centres Expansive, open plan indoor aquatic centres are great facilities for people of all age groups – but they can be very noisy.

32

The new age of surf rides The days of having to go the beach to surf are a thing of the past, thanks to the current crop of exciting surf rides available in waterparks and as standalone amusements.

30

Treating swimming pools after a cyclone David Lloyd provides advice on cleaning swimming pools after storms, following the devastating impact of Cyclone Debbie.

32

Robots are invading Australian backyards Izzy Grace asks four industry experts for their advice on choosing the best robotic pool cleaner for the job at hand.

regulars News. . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Global news. . . . . . . . . . . . . . . . . . . . .18

Pool DAs . . . . . . . . . . . . . . . . . . . . . . . 9

Commercial news . . . . . . . . . . . . . . 42

Calendar . . . . . . . . . . . . . . . . . . . . . . .11

Tenders . . . . . . . . . . . . . . . . . . . . . . . 45

Expo news . . . . . . . . . . . . . . . . . . . . . .14

New products . . . . . . . . . . . . . . . . . . 55

Industry moves. . . . . . . . . . . . . . . . . .17

Ad index . . . . . . . . . . . . . . . . . . . . . . . 58

April/May 2017 SPLASH!

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news

Distribution

Emaux Water Technology Australia goes into liquidation Following financial difficulties, swimming pool equipment supplier Emaux Water Technology (Australia) has gone into liquidation.

The liquidation only applies to the Perth-based supplier Emaux Water Technology (Australia) and does not affect the Emaux China manufacturing operation in Hong Kong, which is itself owed monies by the Australian operation.

At the time of writing, Emaux China had not registered as a creditor although it had been given notice by the liquidators. While Emaux Water Technology (Australia) has a supplier contract with Emaux China, there are no common ownerships.

Registered creditors so far include 23 companies totalling $279,099 in debt, and any further creditors are advised to contact the liquidators.

Chris William of WA Insolvency Solutions has been appointed liquidator jointly with David Hurt.

A very orderly creditors’ meeting was held in Perth on March 16, ratifying the liquidator’s appointment and approving the remuneration. Further meetings will only be held if there is the need to gain creditors’ approval. The liquidators are not required by law to hold any further meetings unless approval is needed; however there are new Commonwealth laws coming into effect in October which may change the requirements.

Assets include stock and some vehicles. There is no intellectual property and there are no primary secured creditors. Two salespeople have been engaged by the liquidators to sell stock and they have received a couple of offers to bulk-buy stock and are considering them based on what would provide the best return for creditors. Anyone interested in purchasing stock, currently selling at cost or near cost price, should contact the liquidators.

After selling the stock the liquidators will do an investigation for ASIC into the company’s ongoings, as is required by law.

Any creditors with claims should come forward, as should anyone interested in purchasing stock. All enquiries should be directed to Monty Purich of WA Insolvency Solutions on (08) 9463 3048 or by email mpurich@wais.com.au.

Backyards

3D printed cubby wins Australian award Australia’s Cubby House Challenge aims to find outstandingly creative backyard cubby designs while helping prevent youth homelessness by raising funds for Kids Under Cover. The winners were: Australia’s Best Cubby and Best Interior Designed Cubby: Playce in partnership with Agency of Sculpture cubby house design Glowb; Most Imaginative/ Interactive Cubby, Kid’s Choice award: Grimshaw cubby house design MySpace built by Warrick Home Builders; Best Architectural Cubby: FMSA Architecture and RMIT cubby house design, Kooky Cubby.

The Kooky Cubby was particularly interesting because it was digitally designed and produced via 3D printing. Following the judging and announcement of winners, the cubbies were put on display at the Melbourne International Flower & Garden Show and an auction was held, with funds going to the Kids Under Cover charity., bringing in a combined $66,500 with the total amount met by a dollar-for-dollar grant of $70,000 by Gandel Philanthropy.

Best Architectural Cubby went to FMSA Architecture and RMIT cubby house design

Australia’s Best Cubby and Best Interior Designed Cubby went to Playce in partnership with Agency of Sculpture cubby house design Glowb 8 SPLASH!

April/May 2017

Associations

Following a “lively and robust” general meeting, the SPASA South Australia members voted to wind up the state based association and merge with the national body, SPASA Australia.

The committee recommended proceeding with the transition of the Swimming Pool and Spa Association of South Australia Inc. (SPASA SA) into SPASA Australia as a single-entity national body at the special general meeting held on the March 8, 2017.

SPASA SA president Lorenzo Peressin says it is exciting that all South Australian members will be able to benefit from a national training network and a stronger national advocacy framework.

SPASA SA executive officer Suzie Kent says they are extremely pleased with the outcome and look forward to the next chapter.

“SPASA Australia is now able to formalise state operations in NSW/ ACT, Queensland and South Australia and members will now become direct members of SPASA Australia,” she says.

In the end the vote was carried unanimously in favour of the special resolutions that proposed: SPASA SA be voluntarily wound up and the surplus assets be transferred to SPASA Australia; and that Suzie Kent be nominated to make application with the Corporate Affairs Commission for de-registration of SPASA SA. In November 2016, SPASA Queensland voted to merge with SPASA Australia, as did SPASA NSW/ACT in October 2016. Both those organisations merged their operations with SPASA Australia on January 1, 2017.

First three months of year show increase of 14 per cent The available January to March 2017 pool DA numbers have shown an increase of 14 per cent over the same period last year.

Over the three months, the only state to show a decline was Western Australia (down 28 per cent), while all other states showed improvement. Queensland was up 65 per cent, South Australia 21 per cent, Victoria 19 per cent and New South Wales 12 per cent.

The national annual figures were up six per cent comparing the 12 months to March. Queensland was up 22 per cent, South Australia was up 20 per cent, New South Wales was up 14 per cent and Victoria was up nine per cent. Western Australia was down 32 per cent.

Yearly comparison by month

SPASA SA to wind-up and merge operations with SPASA Australia

Year old

Year new

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April May June July Aug Sept Oct Nov Dec Jan Feb Mar

Standards

Australian Standard for waterborne inflatables confirmed 1500

1000

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Dec Jan

Standards Australia (SA) recently published AS 3533.4.5:2017, Amusement rides and devices, Part 4.5: Specific requirements— wa0 April May June July Aug Sept Oct Nov Dec Jan Feb Mar terborne inflatables.

AS 3533.4.5:2017 was originally published as an interim standard Year old new in 2012. It is now confirmed as an Australian Standard Year following 5000 industry consultation.

Often used in amusement park and waterpark rides, a waterborne 4000 inflatable, or WBI, refers to an inflatable used on controlled water. The 3000 standard provides guidance to manufacturers and operators of waterborne inflatable equipment and facilities on how to design and operate 2000 this type of device. The standard was written to help protect the health and safety of both operating staff and patrons.

1000 Before the interim standard, no standard existed specifically for 0 waterborne inflatable devices in Australia.

Designers and operators Feb Mar NSW VIC QLD WA SA instead referred more generally to parts of the standard covering the construction, operation and maintenance of all amusement rides and devices.

Anthea Hammon, chair of the committee ME-051, Amusement Rides and Devices, says that the standard was developed through consensus from industry, government and community interests.

The Standard is available from SAI Global.

Year old

Yearly comparison by State

Year new

Three-monthly comaparison

Year old

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While these figures give an indication of the way the market is trending, they are not comprehensive and don’t include all pools built or even all DAs lodged. By some estimates, the total national numbers including all types of pools could be double these figures. They do not include pool projects that are approved as part of a new home, smaller projects under the cost threshold, renovations that don’t require a DA, or some aboveground pools. Additionally, not all councils are forthcoming with data or report on time; councils in some states such as Queensland and Victoria are particularly reluctant. For further information, call Cordell Information on 1800 80 60 60.

April/May 2017 SPLASH! 9

0

news

Construction

Pools add at least $140,000 to inner Melbourne properties

While Secret Agent has found a swimming pool should add at least $140,000 to any Melbourne property, higher end pools, such as this National Pool of the Year winner from Aquarius Pools, could bring considerably more funds to the table

It is well known that backyard swimming pools can add considerably to the homeowners’ lifestyle, health, fitness and family bonding.

A recent survey has found it also substantially adds to the value of the property.

Melbourne real estate research company, Secret Agent, has conducted research that found swimming pools can add at least $140,000 to the value of a Melbourne property – with some drawing an extra $450,000.

Secret Agent researches the Melbourne property market with the aim of improving prospects for purchasers, vendors and agents.

They looked at ten suburbs in Melbourne’s inner East and South East: Kew, Hawthorn, Hawthorn East, Toorak, Kooyong, Armadale, Malvern, Glen Iris, Camberwell and Brighton. The study was limited to only include three to five bedroom houses for a more realistic representation of a pool’s value.

They found that on average, a swimming pool added between 10 per cent and 16 per cent to the value of a house, with the lowest expected value created being approximately $140,000.

However, this varied between suburbs, from as low as six per cent in Camberwell, up to 35 per cent in Hawthorn East. In Kew, houses that featured a pool were expected to sell for $450,000 more, which is a premium of about 30 per cent. In Hawthorn, a pool is expected to only add $180,000 (11 per cent) to the value of a property.

There are a few explanations for the differences in added value. For example, a big house may have other extensive renovations aside from a pool; such as a cellar, theatre room, tennis courts and sculptured gardens. Additionally, the number of car spaces and the school zoning would have an impact on sale price.

Secret Agent says that a swimming pool can be a wonderful addition, satisfying our instinctive need to be close to water, while also being a good investment.

Keep informed by subscribing to the free online newsletter.

Top five online news stories

The online stories that made the news over the past two months.

Treating swimming pools after a cyclone

Emaux Water Technology goes into liquidation

Local swimming pools may contain 75 litres of urine

Walking in water can ease osteoarthritis pain

Lazaway Pools and Spas collapses

Cyclone Debbie, secondary storms and subsequent flooding left many pools in Queensland and NSW needing treatment.

Following financial difficulties, swimming pool equipment supplier Emaux Water Technology (Australia) went into liquidation.

A report highlighting the level of urine in public pools sent mainstream media into a flurry, but there are ways to overcome the problem.

A study found that targetted water exercise can ease the pain of osteoarthritis and dramatically improve the lives of sufferers.

The well-known Melbourne volume swimming pool builder has left more than 100 customers and contractors in the lurch.

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April/May 2017

Upcoming events 2017 Apr 21-23

Diesel, Dirt and Turf Expo, Penrith NSW

May 4-5

Victorian Country Pools Conference, Wangaratta Performing Arts Centre

May 12-14

Asia Pool & Spa Expo, Guangzhou, China

May 15-18

AALARA 2017 Annual Conference, Gold Coast Convention and Exhibition Centre.

May 17-19

NSW Pool Managers Conference, Queanbeyan

May 18-19

Parks and Leisure Australia State Conference, Sebel Harbourside, Kiama

May 20-21

SPASA SA Consumer Show, Adelaide

May 27-28

SPASA Qld Pool Show, Brisbane

June 19-20 ARI Conference, Hunter Valley July 1

SPASA WA 2017 Awards of Excellence Gala Dinner

July 19-21

National Sports Convention, Albert Park, Melbourne

July 29

Victorian Awards of Excellence Gala, Melbourne

Aug 12-13

Melbourne Spa & Pool Show

Aug 21-23

ASSA 2017 Conference, Darwin

Aug 31

SPASA Australia Leadership Convention, Jones Bay Wharf, Sydney

Aug 31

SPASA Australia National Awards of Excellence

Oct 17-20

Piscina BCN, International Swimming Pool Exhibition, Barcelona

Oct 31-Nov3 Aquatech Amsterdam Nov 1-3

IPSPE, Orlando Florida

Nov 7-10

25th IAKS Congress, Cologne, Germany

Nov 7-10

FSB International Trade Fair for Amenity Areas, Sports, and Pool Facilities, Cologne, Germany

Nov 8

SPASA Victoria AGM

2018

R-410A

Feb 9-11

Pool & Spa Consumer Show (Summer Show), MCEC, Melbourne

Aug 1-2

SPLASH! Pool & Spa Trade Show, Gold Coast Convention and Exhibition Centre, Southport

Aug 11-12

Spa & Pool Consumer Show (Winter Show), MCEC, Melbourne

More details at splashmagazine.com.au. Dates are subject to change and should be checked with the relevant organisation. Send calendar submissions to info@ splashmagazine.com.au.

April/May 2017 SPLASH!

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news

Spa Tech Tips Spa manuals One reason many pool shops and technicians are wary of working on spas is the limited understanding of operation of spa control systems hindering ability to diagnose problems accurately. There are well in excess of 30 different brands of spa control systems found on spas in Australia and New Zealand, many of which have numerous models.

They all have differences in operation. It’s no wonder they’re confusing to understand!

We have a massive database of not only spa control owners’ manuals, but also technical manuals, wiring diagrams and plumbing schematics to suit all of these control systems as well as hundreds of others used worldwide.

All manuals are available to our trade customers.

You can access these in two ways: 1. Contact us with make and model and we can email through all relevant manuals and information; 2. Access on your smart phone while in front of the spa using a free app.

You might want to know something as simple as how to check/set filtration cycles, find the touchpad “unlock” sequence, error code information, or re-program DIP switch settings. We’ve got all that information and much more with more than1000 technical files in our database.

For more information contact technical support at Australian Spa Parts 1300 736 025.

12

SPLASH!

April/May 2017

Everyone wanted to talk pools Expos

Sydney pool show second expo in a month to break visitation record

A

ustralian families have once again shown that swimming pools are on the top of their minds with what show organisers say was an increase of 24 per cent in visitation at February’s Sydney Pool & Spa Expo.

This follows what organisers said was an increase of 22 per cent at the Victorian show held earlier in February.

While organisers of neither show provided total numbers, both claimed considerable increases in attendance that appeared to be in line with exhibitor perceptions.

Over the two-day event in Sydney, SPASA hosted more than 90 exhibitors, delivered 12 free consumer seminars and distributed their magazine to thousands of consumers. In addition, SPASA facilitated four charity auctions sponsored by Spa World, Blue Haven and Barrier Reef which raised $21,000 for the Starlight Children’s Foundation.

The expo showcased swimming pools, spas, products and services directly to the public, all under one roof. The Rosehill Gardens venue was packed full of feature displays, special show offers and new releases from leading suppliers, plus many of Sydney’s award-winning pool and spa builders and landscape designers.

Many exhibitors told SPLASH! they had a great show, with others saying the traffic flow had been consistent throughout the event.

SPASA Australia CEO Lindsay McGrath says the expo visitors were able to explore all the health and lifestyle benefits associated with pools and spas, consider indoor and outdoor alternatives and evaluate design trends that best suit their lifestyle, budget and family home environment.

SPASA Australia chief operating officer Spiros Dassakis says homeowners appreciate how easy it is now to create a resort in their backyard.

“The demand for pools, spas, water feature installations and associated lifestyle products continues to boom and the creation of the Aussie backyard oasis has become an essential part of the modern home and outdoor living experience,” he says.

“The SPASA Pool & Spa Expo generates significant financial benefits for exhibitors as well as the overall promotion of our industry to consumers.”

Supreme Heating at the Sydney Expo

Spas and swimspas were popular

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news

Expos

Expo News The 2017 Country Pool Managers Conference will be held at Queanbeyan from Wednesday 17 May to Friday 19 May. The idea for the group was formed in 1996 to provide an affordable conference and “get together” for country-based pool managers. Through this forum, all communities large and small could benefit. Airport International has a shuttle bus to and from the airport which may be useful for patrons.

The International Pool Spa Patio Expo (IPSPE) will be held November 1 to November 3 in Orlando Florida. There are some new initiatives in the pipeline, including working with trade schools to foster recruitment and engagement of young professionals, continuation of a VIP program designed specifically for highvolume spa retailers and distributors, and the launch of a VIP program for top pool builders. The VIP programs incentivise attendees to attend by alleviating some of the expenses. The last edition held in Orlando was in 2014, where a total of 11,103 attendees from 80 countries visited. The exhibit floor spanned 13,800 square metres and represented 552 manufacturers and suppliers.

AstralPool Australia has joined SPASA Australia as its platinum sponsor for all SPASA events in 2017.

AstralPool Australia’s managing director Matt Adlam says they are proud to be a platinum sponsor of the portfolio of events and are delighted to be a part of the inaugural SPASA Australia Leadership Convention on August 31.

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SPLASH!

April/May 2017

ASSA to partner SPLASH! again in 2018 The Australian Swim Schools Association (ASSA) is holding a series of events based around its 2018 National Conference on the Gold Coast. As with its inaugural event in 2016, ASSA will be partnering with the SPLASH! Pool & Spa Trade Show which is held on August 1 to August 2, with the ASSA Conference leading into it from July 30 to August 1, 2018.

Additionally, the ASSA Conference will also be followed on August 1 to August 2 by the World Infant Aquatics Conference – the world’s leading event covering the teaching of infants and toddlers to swim. ASSA chief executive Ross Gage says the focus will be on skill development and also the many cognitive, social and emotional benefits accruing from quality early years swimming.

“The last event along the lines of the World Infant Aquatic Conference was held in Vancouver,” says Gage. “In addition to Canada and the USA, it attracted participants from Mexico, South America (particularly Brazil and Argentina), Europe (particularly Scandinavian countries, France and the UK), Australia, New Zealand, Hong Kong and Singapore. Since that time we have forged good linked into the UAE, Malaysia and areas of China – so we’re anticipating they would be represented too.”

Prior to the conference there will be a tour of swim schools in Sydney. Gage says that from experience, the vast majority of overseas attendees of fly in via Sydney.

Meanwhile, this year’s event, the 2017 ASSA Conference, will be held on Darwin from August 21 to August 23, 2017.

Expos

Spatex’s mid-week show a hit The United Kingdom’s 21-yearThe UK show had old pool and spa industry show, a bumper 21st Spatex, moved to a mid-week format with positive results.

Billed as a “coming of age” party, the show proved a hit with the European industry. It attracted people involved in the provision or operation of water leisure facilities including leisure operators, local authorities, leisure centres, hoteliers, health clubs, spa owners, architects, animal hydrotherapists, schools and many more.

The show had traditionally been held from Sunday to Tuesday but the three-day show opened this year

on a Tuesday. Organiser Michele Bridle, who has been part of Spatex for 17 years, says the mid-week slot brings the show into line with European shows.

“It gave the exhibition a whole new professional feel and with visitor figures pretty much level pegging with last year’s record breaker, when we saw a 28 per cent increase on 2015, it appears to be a formula that works for everyone.”

She says the change was welcomed by exhibitors and was well received by visitors. The format will stay with mid-week dates next year, from Tuesday January 30 to Thursday February 1, 2018.

Expos

WAHC registration opens The National Swimming Pool Foundation (NSPF) is offering a new raffle and new opportunities for sponsorships at this October’s World Aquatic Health Conference (WAHC).

The scientific and educational conference is offering participants an early registration rate of $445 and attendees can save as much as $150 if purchasing tickets before May 31. NSPF is also offering a special drawing for the first 100 registrations

this year. Three prizes will be given out during the closing reception. Prizes include an iPad, a 50-inch flat screen TV, and free registration for WAHC 2018. Additionally, active NSPF instructors will automatically receive a 15 per cent discount on the purchase of the WAHC 2017 ticket.

The 14th annual WAHC will be held on October 18 to October 20, 2017, at the Omni Interlocken Hotel in Denver, Colorado.

Contact: thewahc.org

Last year, Waterco sponsored the World Aquatic Health Conference

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news

Industry moves

Industry moves Shane Mackenzie has recently joined the customer support team at Cooke Industries and taken on the role of northern sales manager. He is responsible for supporting clients throughout NSW/ACT and Queensland and helping build their businesses. He has been involved in the pool and spa industry for more than 15 years, having filled construction, service, trade support and sales roles with a number of companies.

He is excited about his role with Cooke Industries and the opportunity to improve the service and support, and will be in touch to arrange visits and discuss the various product education, sales training and business development initiatives Cooke offers. Contact: 0429 873 359; s.mackenzie@ cookeindustries.com.au Lincoln Pool Equipment is looking for a storeman/ internal sales person to join their NSW team at their new warehouse in Pendle Hill.

The person they are seeking should have good product/ industry knowledge and experience working in a busy retail/warehouse environment.

The position is a permanent role and offers long term career opportunities to take on a more senior role in sales or warehouse management.

Salary will be commensurate with experience. Contact northern region sales manager Doug Smith on 0406 539 007.

Ian Tuena has taken up the reins of the Australian Refrigeration Association (ARA) as president, effective immediately, supported by a revitalised board. Tim Edwards had served in the role for the previous five years.

AstralPool Australia moves into a new future Following the opening of AstralPool Australia’s new $45 million purpose-built manufacturing facility in Keysborough, Victoria, a number of changes were made to the structure of the business.

Hot on the heels of the opening of the new factory was the announcement that founder Peter Wallace would step down from day-to-day operation of AstralPool Australia.

Matt Adlam was appointed managing director, after having held the position of general manager for the past six years. There is more on this on page 28 where we introduce the man now at AstralPool’s helm.

“This transition had been in play for a number of years, so was not a surprise to the company,” says Adlam. “It has given us the opportunity to support the team that Peter had created and to enhance and now introduce a new structure to the market.”

To support the company’s growth in equipment and the new acquisition of Price Chemicals, two national sales managers have been appointed.

David Charles has been appointed national sales manager, equipment; and Steve Dowdall national sales manager, chemicals.

Charles brings with him many years of experience at AstralPool after managing the Western Australian and New South Wales branches. Dowdall’s experience in the chemical market will help the business incorporate the chemical arm into the range of products offered

by AstralPool Australia through their trade centres across Australia.

Felix Ortiz will take on a brand new position as digital marketing manager. Ortiz joins AstralPool from their Fluidra office in Spain and will be using their resources to increase the digital tools and promotions for AstralPool and their customers that are becoming more popular in the marketplace.

Matt Adlam, managing director

David Charles, national sales manager, equipment

Steve Dowdall, national sales manager, chemicals Felix Ortiz, digital marketing manager

“These appointments are a great reward to some exciting staff that will continue to see our customers and the industry grow and set up for the future,” says Adlam.

Contact: www.astralpool.com.au

Associations

SPASA WA gets new president A new president and committee were voted in at SPASA Western Australia’s annual general meeting on April 11, 2017. Outgoing president Ernie Bevilaqua addressed more than 60 attendees highlighting the achievements of the past year and his time as president, while thanking the 2016 committee for their ongoing support and dedication. He retains a position on the committee for 12 months.

The new office bearers are: president, Chris Hirst; vice president, Mark Harper; and treasurer, Tony Sinagra.

The following nominations were received and elected unopposed to the committee: Courtney Bishop, The Pool Shop Group; Mark Harper, MH Nominees; Chris Hirst, Reflections Pool & Spa Care; Liz Hollingdale, PoolControls; Lynley Papineau, Aquatic Leisure Technologies; Colin Richardson, PoolMatrix; Terry Sampson, safe2swim; Tony Sinagra, Shenton Pumps; Cal Stanley, Neptune Swimming Pool Consultants; and Linda Taylor, Waterco.

The new office bearers have combined pool industry experience of more than of 100 years.

April/May 2017 SPLASH!

17

news

Fantasy pools

Global news Pentair has announced its next Project Safewater initiative with global engineering non-profit Water Mission, to deliver clean, safe drinking water and sanitation to 150,000 people in Central America.

The project expands upon the two organisations’ first collaborative effort, which saw the successful implementation of scalable, sustainable safe water and sanitation projects in Colón, Honduras.

Project Safewater Colón represents the largest scientifically documented water and sanitation project in Central America.

The initial health impact study demonstrated reductions in illness resulting from waterborne diseases by 80 per cent, and visits to the local health clinics for diarrheal diseases decreased by over 50 per cent. In addition, a follow up study conducted in 2014 found that Colón’s infant mortality rate fell by twice as much as the national average, which translates to saving the lives of 40 children each year.

The World’s Largest Swimming Lesson will be held this year on Thursday, June 22 (US time). This will be the eighth year for the global event and organisers have set their sights on a new goal – reaching more than one billion with their message Swimming Lessons Save Lives by 2019. Local WLSL events occur at hundreds of locations in more than 20 different countries on five continents over the course of 24 hours.

Contact: www.wlsl.org

18

SPLASH!

April/May 2017

Pool in the air just pie in the sky Everyone seemed to get very excited about Emirates Airlines' design for their latest aircraft – seemingly destined to be the world’s largest commercial aircraft.

In particular, they were champing at the bit to board the triple-decker airliner that would include a swimming pool as well as a games room, gym and even a park. Could this be possible? There may have been a clue in the plane’s codename: the APR001; and if that didn’t spark some critical thought, it was worth remembering the date the design was launched: April 1 in the AM.

Expansion

PoolWerx continues expansion into the US Queensland-based Australasian – and now multinational – pool and spa retail franchise network, PoolWerx, has taken its next steps into the lucrative US market.

It is focussing its business firmly in the sunbelt states, with a current focus on Texas, where it has built its new US headquarters in the Dallas suburb of Farmers Branch.

It has also recently bought the largest independent retailer in north Texas, Dolphin Pool Supply, an

employee owned company that has been in the swimming pool supply and pool service business since 1967, and has been run by the current owners since 1975. They have two fully stocked retail stores in the north Dallas area and employ 43 staff, generating $AU11 million in annual revenue.

PoolWerx now has 24 stores and 115 service/ repair vehicles in the US, covering six states, edging ever closer to their stated goal of 300 locations by 2021.

Expos

Maytronics continues SEA push Maytronics’ Singapore operation is continuing to form key relationships throughout South East Asia to foster growth into 2018. Staff recently attended GL Events’ first solo trade show in Singapore, the Piscine Global Asia, and while they say it was a small and relatively quiet show, they did manage to gain some promising enquiries.

“We are seeing a rapid take-up of the Maytronics product line by commercial applications including hotels, motels, condominiums and government facilities,” says Ross Coady, Maytronics SEA business development manager.

“The market continues to see credit in an automated cleaning solutions, even in the heavily manual cleaning markets of Asia. The savings in labour, the enhanced productivity and efficiency in maintaining a cleaner pool, are all clear key benefits to the customer when purchasing our product.”

Maytronics are keen to build on the solid foundation in Asia and will continue local support of the South East Asian market from Singapore, and are always looking for distributors to help with the growth in the region.

Contact: ross.coady@maytronics.com

The Maytronics stand at GL Events’ Piscine Global Asia trade show

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news

In Brief Waterco has launched a dynamic new website with dedicated sections for consumers, investors, retailers and the media.

Group marketing director Bryan Goh says the online hub contains hundreds of catalogues, manuals, case studies and data sheets, and is a comprehensive resource that gives pool and spa owners, water treatment technicians and aquaculture specialists detailed, up-todate information at the click of a mouse. Waterco’s new site has been tailored to provide information for the company’s various audiences including pool professionals, domestic pool owners, water treatment professionals, aquaculture sectors and homeowners. Contact: www. waterco.com.au The Electrical Safety Office (ESO) is investigating a serious electrical incident that happened in February 2017 in Townsville which resulted in the death of a person at a residential property. Initial investigations suggest the person was handling a submersible pump used to pump bore water at the time of the incident.

ESO reminds people of the danger electricity can pose – especially where equipment is located in a wet environment and is energised. They warm that if you are in possession of broken or damaged electrical equipment or are unsure of the equipment’s safe use, stop using it and contact a licensed electrical contractor to inspect it. Homeowners should also consider ensuring all power outlets have a safety switch protecting them and if unsure have a licensed electrical contractor inspect and confirm.

The video and website provides helpful information on keeping kids safe around swimming pools

Safety

ACT Government recruits Backyard Lifeguards The ACT Government is trying to recruit all pool owners to become Backyard Lifeguards as part of a pool safety campaign in concert with Royal Life Saving, Kids Alive and Kidsafe ACT.

which can save lives and, if performed early, help reduce serious or long-term injuries; and checking that pool barriers meet current safety standards.

The website provides information and advice on how to keep kids safe, including details on the importance of close supervision of children in and around the pool; knowing CPR,

Go to the QuickLinks tab at splashmagazine. com.au to watch the videos and for links to more information.

Safety

Don’t drink and dive Royal Life Saving has launched a campaign in response to research showing that 1932 men have drowned in the last decade, one in four involving alcohol.

Men are four times more likely to drown than women, with males accounting for 80 per cent of all drowning deaths.

The Royal Life Saving “Don’t Let Your Mates Drink and Drown” campaign is urging men to look out for each other, and to avoid alcohol consumption before and during swimming, boating and fishing in order to prevent further lives being lost to drowning.

The campaign has been developed with support from the Federal Government.

Royal Life Saving Society – Australia, CEO, Justin Scarr says that the culture of drinking around water means men are at greater risk of drowning.

“We all know that men are prone to taking unnecessary risks and over-estimating their abilities, but after a few drinks this can be life threatening,” he says.

One quarter of men were drunk and swimming when they drowned. A further 22 per cent were drunk while on a boat or when using a watercraft.

The Don’t Let your Mates Drink and Drown campaign targets men aged over 34 as research

shows they are at higher risk of drinking and drowning than teenagers or young men.

“The campaign encourages men to look out for their mates by avoiding alcohol around water, and keeping them out of trouble by pulling them into line if they’ve been drinking and decide to go for a swim or take the boat for a spin,” says Scarr.

The campaign will remind men of the risks of drinking and drowning through social media advertising, radio and TV community service announcements, print advertising, and localised activities and events, urging men to look out for their mates’ safety.

Research by Royal Life Saving Society has revealed that 1932 men aged 15 years and over have fatally drowned between 1 July 2006 and 30 June 2016, with one in four incidents involving alcohol.

Of the men who had been drinking and subsequently drowned, 66 per cent would have failed a random breath test with a recorded blood alcohol content above 0.05.

Alcohol increases the risk of drowning by impairing judgement, reducing coordination, delaying reaction time, and heightening the chance of hypothermia.

Contact: www.royallifesaving.com.au April/May 2017 SPLASH!

21

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news

Recall

Free kit offered for Helix slide In Brief SPASA Victoria has warned its members to take care with steel purchases. SPASA says it has learned that some members have had issues with steel suppliers passing off product as being complaint to Australian Standards, when in fact, the steel grade advertised is not the product supplied. SPASA suggests it is essential in order to protect yourself from liability to secure copies of certification of the steel, and have your engineer confirm suitability for the task at hand – in writing. There has been media coverage in recent years about imported steel not meeting Australian Standards, and written verification will support the builder if a claim arises.

Swimming pool management in Turangi, New Zealand has found a new way to generate revenue. The Waikato Times reports on the ambitious idea to construct a floating stage in Turangi’s Turtle Pools to turn the swimming pool into an event centre for large scale events. The concept came about when Luke Boddington was planning to host a charity boxing match in Turangi to raise money for a new sporting academy to help local athletes reach their full potential. Boddington had seen floating stages constructed on pools overseas and said if it was possible to bring that technology to Turangi it would give the town a perfect location to host a wide range of large scale events.

Product Safety Australia has advised that SR Smith’s Helix residential pool slide requires an extension kit to improve its safety.

The slide is 2.23 metres tall at the highest point and has a helix (corkscrew) shape to its slide or flume. “SR Smith”, “Helix” and the serial number can be found on the product label located on the top right side of the slide near the staircase rail.

The only slides affected by this notice are those with serial numbers SR-HX13-01001 to SR -HX13-01488 and SR-HX14-01001 to SR-HX14-01602. No other slides are affected by this recall.

The user may exit the lower section of the slide (flume) before reaching the pool entry point, which could pose a fall hazard. While consumers have been advised to stop using the slide until

the kits has been attached, it does not need to be removed from the pool deck.

Consumers who purchased the affected slides will be sent a free slide rail extension kit, which adds height to the lower section of the outer slide wall to prevent users from exiting the slide before entering the pool.

The kit is currently in production and consumers will be notified when it is available.

The kit and detailed installation instructions will be sent to them and a video will be posted on the website: www.helixslideinfo.com. The slide rail extension kit can be installed by the slide owner in approximately 20 minutes.

Further information by contacting SRS Australia by emailing info-au@srsmith.com, by calling 07 3812 2283 or by visiting www.helixslideinfo.com.

Energy

CSIRO helps reduce appliance energy consumption CSIRO will partner with start-up company Ecocentric on a system that recognises the electrical “fingerprint” of individual appliances to increase energy efficiency in buildings.

Under a licencing and research agreement, CSIRO and Ecocentric will further develop the Numen energy system.

A key focus of CSIRO’s Energy research is reducing energy consumption of Australia’s buildings through improved understanding of energy flows

Numen brings together a building’s total energy signal, identifies the appliances present, and then separates out appliance-specific consumption data on how much energy the appliance is using.

Developed collaboratively using CSIRO algorithms, Numen improves the processes involved in using and conserving energy in homes, commercial buildings and industrial facilities.

Where conventional smart meter systems record low-resolution total energy use (generally for the purpose of billing), CSIRO-developed “cognitive metering” technology which identifies individual appliances using a unique signature of high-frequency electrical data.

Advanced machine learning algorithms are then employed to measure appliance power consumption without them needing to be metered individually.

Numen uses cloud-based technology to monitor energy consumption in real time, allowing unprecedented insights into the operation of critical machinery. The system will allow automatic identification of metered electrical devices, facilitate better understanding and prediction of energy use patterns, and predict faults for pre-emptive maintenance.

This information will highlight opportunities for more efficient energy use, resulting in cost savings and a reduced carbon footprint.

Under the agreement, Ecocentric will obtain a licence from CSIRO to the cognitive metering technology and work with CSIRO for a period of six years to further refine the system.

A key focus of CSIRO’s Energy research is the development of intelligent systems, including decision support and management tools that reduce energy consumption of Australia’s buildings through improved understanding of energy flows.

April/May 2017 SPLASH!

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feature

A legend moves on as Legend is reborn

I

ndustry pioneer Terry Evans, founder of Legend Products and Services, is moving into retirement after selling the business to David Webber, formerly a director of Spa Electrics.

The business is being revitalised and “brought into the 21st century” to enable it to better fulfil its potential, while Evans will be moving on to travel Australia and have the first real holiday of his life.

Four decades of service

“I’ve been doing this for forty years,” Evans says. “It’s been a very long life in the pool industry, but instead of going out in a box I’m going out in style – walking out the front door. And I’m very, very happy to see the Legend name continue on and expand and grow.”

Evans says he is the last of the trio who helped the local pool industry take off.

“I was one of the three guys who, I guess, wrote the book of knowledge for the pool industry to work with.”

The other two were Ken Stephenson from Swim World (later brought under the Waterco umbrella); and Bob Harris from Davey.

He says that together with International Quadratics and the postderegulation electrical authorities, they were instrumental in writing much of the documentation for the industry. Evans says he was also the first person rated to gain a Certificate of Competence, back in the early 1980s.

He came from a building industry background, with his uncles and grandfather in the trade and his father a draftsman. Evans himself started in advertising and ticket writing with Burns Philp, making block ads for the newspapers.

Then 40 years ago he moved into the pool and spa industry with King Spa and Leisure Products. He started on Monday working on the aluminium siding part of the business, and by Tuesday he had shifted into the pool and spa shop side of the business, offering consumers the benefit of what was then his very limited knowledge.

But in that position he learned about pools and spas and eventually opened up his own business in Unwin Street, Moorooka called Norseman Spas and Saunas, which went on to have 13 showrooms.

In the mid-1980s Sydney-based Poolrite directors Peter Wolpert and Neil Howlett made a push north and appointed Fred Lyneham as the new Poolrite Queensland state manager. Up till then Poolrite had been operating in Queensland through Jeff Ramsey’s distributor business Pool Filtration and Equipment. Evans took the sales manager position.

“During that time I set up the outfits with the Poolrite logo and the green colours and got tailor-made sports jackets, and did a lot of marketing to provide some professionalism,” he says. “We looked very smart in our sports uniforms.

“I spent 16 years at Poolrite as sales manager, and involved myself at every level – from stupid corporate meetings to research and development.”

Family concerns with his mother’s health had him step away from Poolrite, which was changing management at the time. He then set up a business initially called Terry Pools and Spas, but soon changed to the Legend model.

“In 2000 I introduced Legend to the pool industry on the Gold Coast – I think at the SPLASH! Pool & Spa Trade Show, back when Carol Benger ran it.

“Legend was set up to be unlike anything else – an independent trade wholesale supply business with every make and brand known, to

totally supply the industry and provide unbiased advice.

That allowed us to do pretty much everything and we ended up with 10,000 line items. All of this from a bank balance of $2000.”

A new beginning

Now he has handed over the reins to the new owner, David Webber.

Webber, previously a director of Spa Electrics, Terry Evans, a legend in his took over the business in own right and founder of March.

Legend Products and Services “I sold out of Spa Electrics nearly two years ago now. I wasn’t sure what I was looking for, to be honest. I took a lot of time out and worked with someone else completely out of the industry for a few years, but I liked the pool and spa industry and I liked Queensland, so you could say I was brought back to the industry for the lifestyle.”

Evans was a self-confessed old school operator who had no affinity with 21 century information technology. That is one of the first changes to take place under the new owner, with a new IT system put in place, the latest version of MYOB and a bar code system being introduced.

“Hopefully we can carry on with the Legend brand and revitalise it a little bit,” Webber says. “I’m looking at doing that, cleaning the place up and looking at what we do and how we do it. Terry realised it had to be done but it was probably a bit daunting for him.

“Legend is a good business – it just needs some polishing. And we are going to polish it up and redo the showrooms and get things looking nice and then in the second year, I’ll target more market share and some other business strategies.”

Webber says that Evans is a bit of a Legend in Queensland, adding that there’s no-one who doesn’t know him or hasn’t got some advice from him over the years.

“Terry is staying on until the end of the financial year so if anyone wants to say goodbye, give him a call.”

After June, Evans will be taking to the road for his first ever holiday.

“I want to be a grey nomad,” he says. “I’ve got a 10-foot long black 1956 Carapark caravan, and an Aussie-built Chevrolet Sloper to haul it. They were around before the FJ Holden.

“I’m going to enjoy my very first holiday – I’ve never had a holiday longer than a three-day weekend before.

“And I’m absolutely stoked that David’s got the business because he’s going to move on into the 21st century – I’m better suited to the 18th century. I still don’t use a computer and I don’t suit the 21st century to be honest – I’ve still got the rock tablet with a hammer and a chisel!

“I’m going to pop back in to see Legend evolve into what it could have been if I’d had enough time by myself – because it was designed in all honesty to look after the pool industry – and our job is to serve and help educate in an unbiased way.”

The Legend Products and Services phone number remains (07) 3806 1823 but there is a new email address: sales@legendproducts.com.au. ■ April/May 2017 SPLASH!

25

feature

Do you really need to know about

hydraulics?

By Cal Stanley

T

trying to pump 280 lpm through four metres of 40 mm pipe, a further wo weeks ago I carried out an inspection and report on a pool 11 metres of 38 mm cleaner hose plus the cleaner itself – it was just at a house that was for sale. not possible.

Yesterday the house purchaser phoned and complained that I had not been thorough in my inspection because his pump was sucking a serious amount of air. I had done about six inspections Cavitation around this period and while I had the address and a copy of my I have often been told that knowledge of hydraulics is not necessary report I could not picture the pool in question. for the average domestic pool, but had the builder had some When my GPS got me close to the destination I remembered the knowledge this problem could have been avoided. pool. It had sucked a bundle of air when I was there – so much so How many of us have seen a pool pump operate perfectly until a that the pump would not operate suction cleaner is attached – it happens at all because a suction cleaner was all the time. This pool actually had a attached and its hose had split. further problem in that the pump would “How many of us have seen a Without the cleaner it had worked cavitate, (somewhat less to be sure) pool pump operate perfectly until OK. The cleaner hose had been without the cleaner operating if the completely replaced so why was it still valve was left on the single skimmer. a suction cleaner is attached – it sucking so much air?

I am sure there are many such pools happens all the time.”

In fact it wasn’t sucking in air at out there where some cavitation exists all, but it took me quite some time to due to poor plumbing practice. This convince the owner of that. article is not going to explain just This was a rare fibreglass pool with an unusual setup as the pool had what cavitation is except to say that it can seriously shorten the life two skimmer boxes at the deep end, both only about four metres from of any pump. the pump. Both were plumbed separately to the pump with a three-way Were this pump able to drag in 280 lpm through the 40 mm pipe valve to regulate the flow from each. The owner had the cleaner in one it would have done so at a pipe velocity in excess of three metres per skimmer and had isolated it as the only suction line operating. The H second (mps) against the recommended suction velocity of not more & L pot of the pump was half full “with air” – why had I missed that? than 1.8 mps. At that attempted velocity, the head loss is so high that It was immediately clear to me that the pump was cavitating – it was a pump simply cannot get the water it needs to operate correctly. trying to get more water through the line that was physically possible.

I see many examples of 1.5 hp and 2.0 hp pumps coupled with The pump was about six years old and we can say that under suitable 50 mm pipe that again cannot possibly operate effectively. Hell, conditions it would have been very effective and efficient but it was I was guilty of the same many times over, before I studied and 26 SPLASH!

April/May 2017

understood the main principles of hydraulics for pools – unfortunately that came too late for most of my clients as I had ceased building by then.

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For many years I attended every trade show/convention seminar I could find on hydraulics. They usually lasted one to 1.5 hours and I would come out of every one asking – “what the f… was that all about?”

I never found any other attendee who could give me an answer.

Finally, when my pool building career was virtually over, I was able to find time to attend a three-day course at the APSP Convention in the US. It was all in gallons and feet per second, etc, but I am old enough to remember those things. I came away with a full understanding of just how complex hydraulics can be, but the best thing I received was a computer program to enable simple and easy calculations of head loss, pipe size, water turnover, etc.

At the moment there are courses providing pool hydraulics training across the country. They are well delivered and spend most of their time on useful topics but largely avoid the key issue – how do I make certain I use the right pipe size on every pool? In fact, some only spend about half an hour on pipe size, flow and head loss – yet are called Advanced Hydraulics. There is a place for these courses but they shouldn’t be made out to be something they aren’t.

I have trained participants in real Advanced Hydraulics in Sydney, the Gold Coast, Singapore, Auckland and Perth. Participants always leave knowing about pipe size and velocity, head loss and their interrelationship to each to the other. More importantly, they leave with that same computer tool to ensure they get pool, pipe size and pump well matched for efficient and effective operation on each pool or spa they install or construct.

They also gain a full understanding of variable speed pumps, their benefits and pitfalls – where they can be useful and where not.

I remain available whenever and wherever requested to do so again. The only things needed are: one full day of your time, a venue and a group large enough to allow me to cover my travel costs. I have a Certificate IV in Training and Assessment and my time is free.

I can be reached on 0418 907 323 or by email on neptunepools@ westnet.com.au. ■ For these informative articles, Cal Stanley draws on his 35 years’ experience and success in pool construction, having run awardwinning Neptune Pools in Western Australia for three decades, and sitting on many standards committees and industry body boards. For the past five years he has worked as a pool consultant and trainer and delivers hydraulics courses for the swimming pool industry. If you have a question regarding his columns or a have a topic you think he should delve into, contact him on: neptunepools@westnet.com.au

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Meet the new

AstralPool Australia MD M any people in the Australasian swimming pool industry will have met Matt Adlam over the years. He has been with Hurlcon and then AstralPool since the turn of the century and is a regular at trade shows explaining the finer points of pool equipment to the industry.

It had been a long term plan for him to succeed Peter Wallace at the head of the business when the time came. What surprised many people, however, was that the time came so quickly, with Wallace leaving last year just as the new state-of-the-art factory was completed in Melbourne.

This meant Adlam stepped into the leadership role at a pivotal point in the company’s history – with the full support of Wallace, and surrounded by highly experienced people in finance, production and sales who have been involved in the business for 15 years.

Wallace said at the time that it had always been the succession plan and that Adlam was more than ready – and that the changeover was in effect a six-year handover period.

Taking your chances

Adlam says that coming from a family of seven, he learned to be competitive from an early age.

“That’s whether it was to run faster to get a seat on the couch, or to eat faster to get at least some ice cream before it was all gone,” he says.

“I also learned to grab opportunity when it was presented and not to waste it.”

He wanted to make a successful career in sales, but it seemed a long and difficult journey for a shy boy from the bush. The first thing he needed was a large company in which he could progress.

“I grew up in Cardinia, a country town with a population of less than 100. It had a primary school for 15 students, a church, a general store and a gas depot owned by Elgas – an LPG supplier owned by AGL and CIG. They were a large company and that was where I saw my opportunity.”

28 SPLASH!

April/May 2017

At 19 Adlam started at the bottom with Elgas – filling gas cylinders at five o’clock in freezing Cardinia mornings. Nonetheless he was grateful for the opportunity and kept trying for advancement at the company until he picked up an administration position in Dandenong South, scheduling trucks to fill home gas cylinders. After 12 months he was offered a cadet sales role, followed quickly by a full sales rep position.

By the age of 22 he was territory manager, looking after four staff in a $13 million region, with an eye on greater opportunities at the $580 million dollar company.

Joining a family owned business

Then at 25 he received a phone call that would change his life.

“It was in the year 2000 that I had a phone call from an ex-Elgas colleague and he asked me to talk to his supplier of pumps, filters and heaters. I met Peter Wallace the week after at Hurlcon, a small family owned business.

“Peter was inspirational with his ideas and energy. He showed me through the new plant (which would sadly burn down later that year) and I was mesmerised. I loved the fact that he was taking an idea, making it a reality and selling it – I could really see myself as a part of this process.”

The only thing holding Adlam back was the question of where opportunities would come from in a small family business.

The answer was in Wallace’s ambition for the company.

“Peter dreamed big and showed that we could one day be the largest supplier in the world. I was keen to take this ride with him so I started as a sales representative based in Melbourne calling on builders and pool shops.

“Our customers were very generous with their time and taught me about the industry and what was important to them – I learned a lot very quickly.”

Over the next three years the company grew and Adlam was keen to take on more responsibility. He found an opportunity in

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Perth, moving over west with his wife to grow the WA business as state manager.

When he finally returned to Melbourne, it was as the national sales manager.

A new era

Hurlcon was acquired by AstralPool (Fluidra) in 2006, and when Wallace moved to Queensland, Adlam was promoted to general manager.

“Now I am sitting in our 24,000m2 headquarters in Keysborough, Melbourne, as the managing director of one of the largest suppliers of pool equipment in the world.

“Wow! What a journey.”

Adlam says he learned most of what he knows from Peter Wallace over the past 17 years and is supported by the most wonderful staff, suppliers and customers anyone could wish for.

“I share Peter’s ambition and passion for our business and our industry but I am not Peter Wallace – there can only be one Peter Wallace.

“We still enjoy working with Peter, as he continues in an R&D capacity and he is also heavily involved in our USA expansion project, maintaining important relationships.”

Adlam says AstralPool Australia will focus on continuously improving their current range and on innovation to bring new technologies to the industry. He says the company is set to release many new and exciting products and improve the offering to customers.

“Watch out for some very exciting and different products!”

He makes a point of thanking everyone who wished him well in his new position and acknowledges the support from Fluidra.

“It is truly an honour to manage such a great business,” he says. ■

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Treating swimming pools

NASA.com

after a cyclone

By David Lloyd

Following the devastating impact of Cyclone Debbie, SPLASH! asked David Lloyd of International Quadratics to provide some advice on cleaning up swimming pools after storms.

A view of Cyclone Debbie from space

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SPLASH!

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The cyclone will have had several effects on swimming pools.

• Dirt and debris washed into the pool • Phosphates introduced into the water • Dilution of the chlorine causing algae to form • Dilution of the salt and mineral content of the water Here are some quick tips.

Step 1. The first step is to clean the pool of dirt and debris. Remove any large debris

such as branches etc, empty both the skimmer and pump basket. In the case of the water being very dirty such as when soil has been flushed into the pool, a heavy duty floc may be required. Follow the label instructions of the floc you are using and then vacuum the pool to waste. See below for important information relating to keeping the pH high for flocs to work properly.

Step 2. Test and re-balance the pool water including the addition of salt and minerals where required.

Step 3. Shock dose the pool.

Step 4. Add the required dose of posphate remover to remove unwanted phosphates.

Step 5. In case of cloudy water use a clarifier.

Step 6. Add a winteriser treatment or maintenance algaecide.

Flocculants and coagulants

This might be an appropriate time for a refresher course on flocculants and how they work.

The terms “flocculants” and “coagulants” are synonymous with each other; however the process of clearing cloudy/dirty pools is in fact a two-stage process involving both coagulation and flocculation.

Turbidity (or cloudiness) of water is caused by fine particles suspended in the water. These particles are typically smaller than two microns and will normally pass through the filter system. They are of low density and will therefore be suspended in the water. Most particles are negatively charged and repel each other.

In order to remove these particles it is first necessary to add a flocculent (positively charged) which will coagulate the fine particles into larger “flocs” by neutralising the negative charge, allowing the particles to come together and form a floc.

Some flocs will be “light flocs” which will tend to remain suspended in the water or even rise to the surface of the pool and are then caught on the filter bed. Algae and organic matter may form lighter flocs.

Soil, dust and clay, being denser will form heavier flocs which will sink and form sedimentation on the floor of the pool and this should be then vacuumed to waste. The type of flocculent used will also dictate if a light or heavy floc is formed. Aluminium based flocs such as poly aluminium chloride (PAC) or alum will form a heavy floc which settles on the bottom while some cationic electrolytes and natural flocs will form light flocs and tend to be caught by the filter.

In the case of a really dirty pool, for example after large storms or in the case of Cyclone Debbie, we would recommend the use of a heavy floc such as liquid PAC or powdered/granular alum.

The importance of pH

It is important to note that aluminium flocs only work at a high pH so you must first raise the pH of the pool to at least 8 when using alum or 7.8 when using a liquid PAC based product. Alum has a low pH and will immediately reduce the pH of the water after addition.

Common practice when using alum is to raise the pH to 8+ using soda ash and then add 2 to 4 kg of sodium bicarb (buffer) at the same time as adding the Alum. This will compensate for any drop in pH and also increase the Total Alkalinity. When using a PAC base product, the pH should be raise to at least 7.8. However, the effect on pH of the water after addition is significantly less than that of alum so further reduction is usually unnecessary. It should also be noted that alum contains typically 8 per cent Al2O3 (the active floc) while PACs typically contain 23 per cent Al2O3 (three times stronger).

Some important points to note when flocking pools are: • It is difficult to floc live algae. If there is any evidence of the presence of algae, super chlorinate using liquid chlorine (this also assists in raising the pH).

• If phosphates are present the floc may be partially used up floccing the phosphates and slow up the process of clearing the pool.

• High TDS levels or salt will also slow up or prevent efficient flocculation. The use of a fast floc which has an inbuilt accelerator may compensate for this.

• Most flocs are incompatible with DE or cartridge filters. Cartridges should be removed before recirculation and mixing of flocs; DE filters should be set on “recirculation” or “by-pass”.

For more information contact International Quadratics on (02) 9774 5550.

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April/May 2017 SPLASH! 31 15/02/2017 9:54 AM

Robots are invading Australian backyards New features like Maytronics appcontrolled robotics make pool cleaning easier than ever before

T

echnology is now integral to our lives, from wifi and smart phones, to being able to switch on our spas as we’re driving home from work.

Over the past few years, automation has also influenced one of the less enjoyable aspects of owning a swimming pool: cleaning it. And while robotic cleaners are not a new innovation, they have recently spiked in popularity for residential applications.

We spoke with four people who know what they’re talking about when it comes to robotic cleaners: Robert Sterland from Pentair, John Hardy from Maytronics, Bryan Goh from Waterco and Tony Sharpe from Hayward – and they gave us the lowdown on what to look for to get the most from a pool robot.

The main advantages

Q. What are the advantages of robotic pool cleaners over suction and pressure cleaners?

Hayward: A robotic pool cleaner is your optimal choice for the best clean. Hayward robotics filter the water through ultra-fine porosity filter elements that are far superior to the filtration found in your average sand filter. The Clean Team robotic range filters the water at over 200 litres per minute, so a lot of excess dirt and debris doesn’t even make it to the filter.

Another attractive benefit of robotic pool cleaners 32 SPLASH!

April/May 2017

By Izzy Grace

is that they operate on extra low voltage, meaning they are much cheaper to run than a pressure cleaner, which utilises a second pump (usually 1100W to 1200W per hour). Most robotics cost the same amount to run as a light bulb.

Maytronics: In a word – performance. Good quality robots like Dolphin cover more of the pool than other types of cleaners. Studies prove robotic pool cleaners use the least amount of energy of any cleaner type. They reduce backwash, which saves water and improves circulation (suction cleaners generally stop the skimmer box functioning), resulting in healthier and clearer pool water.

Dolphin robots with internal filters remove organic debris before chemicals are required to neutralise the contaminant. This means less chemicals are needed to maintain balanced pool water Pentair: Robotic pool cleaners take the pressure off the filtration system as they operate independently, so that means if you’re using a variable speed pump, it can continue to work at low speed – and this saves energy.

Also, not clogging up your skimmer and pump baskets will keep the circulation running more efficiently. They are more efficient than pressure-side cleaners, only using a few watts of power. Pressure-side cleaners’ booster pumps can use up to 1.5kW.

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Waterco: First there are the environmental benefits, as robotic technology allows for the automatic and systematic cleaning of residential swimming pools without relying on the operation of the pool’s filtering equipment. The result is a dramatic reduction in energy costs versus all other types of automatic pool cleaners.

Suction cleaners, on the other hand, need the pool’s filtration system to operate at a higher speed, negating any energy savings from the use of variable speed pumps. Pressure cleaners not only need the normal filtration system to be operating, but they also require the addition of a booster pump, vastly increasing the energy consumption and consequently the cost.

The use of robots means the pool also needs less maintenance, as the robots vacuum and trap all the pool debris in self-contained compartments or bags. This technique eliminates the pool owner from having to do excessive backwashing or rinsing of the pool’s filter, as is the case with suction style cleaners.

The trend to cheaper units

Q. When robotic pool cleaners first started to become available for residential applications, they were still very expensive. What are the factors that have been bringing down the price, and is that trend likely to continue?

Hayward: There are now multiple brands and multiple channels to sell through, therefore making pricing more competitive. They are becoming more of a requirement than a luxury, and as volume continues to increase, we will find that the component costs will continue to come down allowing for extra features for a similar cost. Because the product is technical in nature, I believe it will keep evolving and perhaps value-add items will be the cause of any further increase in cost.

The Dolphin M500

Maytronics: Moore’s Law, as they say, which means this trend is likely to continue in the foreseeable future. Technology and innovation helps drive down manufacturing costs, while automation also helps reduce manufacturing costs. There’s also specification control, as in building robots to market sensitive price points. The more expensive a robot, the more features are included.

Pentair: As with everything, volumes have increased, there is more competition and designs are smarter and simpler.

Waterco: In the past, there weren’t too many options; however, now there is healthy competition of robotic cleaners in the market, which has helped bring down the price. I don’t believe that robotic cleaners are too expensive. There is a price point for everyone. The cheapest robotic cleaners are about the same price as some suction cleaners.

Importance of price

Q. Is price still a significant obstacle for most pool owners?

What is the demographic of purchasers?

Hayward: For a new build, price is less of a concern, representing a much lower percentage of the investment.

The cost impact between a suction cleaner and a robotic cleaner on a new pool installation would be minimal, especially for the performance increase. It would be more of an obstacle for existing pool owners, but nowadays people are looking less at the initial outlay and more at the energy savings over an extended period.

Maytronics: It is always an initial consideration, but selling “product value” overcomes this. Demonstrating performance and highlighting the benefits helps the end-user grasp the advantages. Reduced operating cost is also a factor.

“Most robotics cost the same amount to run as a light bulb.”

Control at the touch of a button

April/May 2017 SPLASH! 33

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“It’s important to understand whether the robot includes true navigation and scanning algorithms or is purely an electronic cleaner with random logic.”

The Supreme M5 from Maytronics breaching the surface

Pentair: The price gap between pressure side cleaners is quite small right now, so mostly it’s that replacement market that is being converted. Prices are still considerably higher than suction cleaners, so the lower end of the market is still keeping with the traditional cleaners.

Waterco: I don’t believe price is a significant obstacle for most pool owners. As long as they understand how a robotic cleaner operates – especially if they have experienced a demonstration in their own pool. I would imagine the demographic of purchasers are home proud pool owners, who are time poor and looking for a solution that will provide a pristine pool.

The weight equation

Q. How significant is the weight of the cleaner? Is that a turnoff for women?

Hayward: Ten kg to 12kg is the average dry weight of a robotic cleaner. We have found that this can slightly impact the decision between a robotic or suction cleaner. The average weight of our suction range is less than 2kg. This can be more appealing to people who suffer from back injuries or the elderly; however, Hayward robotic cleaners have a quick drain valve, which when brought to the surface drains all the water from them very quickly, making them much easier to handle. Caddies also help manoeuvre and store them.

Maytronics: It is a decision-making point but I don’t believe that this does affect women. New innovations continue to make the machine lighter yet more powerful.

It is not a big obstacle now for Dolphin robots.

34 SPLASH!

April/May 2017

Pentair: I don’t think people consider the weight on their first robot purchase. It becomes a concern to people who have had a robot and are after a new one.

Waterco: Some cleaners can be quite heavy, especially when they are filled with water. There are lighter variants around and cleaners which can quickly purge themselves of water, decreasing their overall weight. Traditional robotic cleaners have an average “dry” weight of around 9.5kg and an average “wet” weight (when being pulled out of the water) of more than 27kg. Conversely, the largest of Waterco’s Admiral range of robotic cleaners weighs in at under 5kg dry and under 20kg wet, and it can evacuate the water in just seven seconds, making them the lightest in their class.

Navigation

Q. How have the navigational properties of the cleaners changed, and do you expect them to continue to improve?

Hayward: This will, for the most part, be dependent on adaption of technology used in other industries. As technologies are developed and fine-tuned for other applications, the pool industry will incorporate those that are most suitable, improving efficiency and performance.

Maytronics: All robots aren’t equal. It’s important to understand whether the robot includes true navigation and scanning algorithms or is purely an electronic cleaner with random logic. Basically, you get what you pay for.

Pentair: I expect they will continue to improve.

Waterco: Today’s modern robotic cleaners have continually improved their navigational properties to thoroughly clean their entire pool. I am sure there are emerging technologies to further improve their efficiency.

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Benefits of robotic pool cleaners • High-end robotic cleaners combine user-friendly operation with water, energy and chemical conservation features • Requires minimal electrical power to operate its inbuilt pump and motor • Independent to the pump and filter system, allowing better circulation of water • Frees up the skimmer box and enables leaves to be skimmed from the surface of the pool • Some models can be controlled by a hand-held device, allowing you to guide it to those tricky spots • Scrubbing brushes not only vacuum the pool’s floor and walls but they also scrub the actual surface • Minimal maintenance and effort is required by the pool owner • Helps to circulate water through the pool, resulting in less algae growth and improved water chemistry

Weight can be an issue for some consumers, but quick draining can reduce the “wet” weight of the cleaner

Robots in general and particular features of robotic cleaners come from the commercial market, as with this Dolphin Wave commercial cleaner

April/May 2017 SPLASH! 35

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Robotic cleaners are perfectly safe for families, but remove them when the kids go swimming to avoid the temptation to play with them and to remove any potential trip hazards

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The robots of the future

Q. What are the most significant changes you expect in the future?

Hayward: It is likely that robotic cleaners will become lighter with larger debris-holding capacity. Integration with other equipment will likely become more common, improving remote management of cleaner operation.

Maytronics: Navigation and scanning programs with constant revisions and learning, smart phone and tablets with app-based software, and user interface and usability functionality.

Pentair: Smaller cheaper robots, perhaps even looking after pool chemistry to some degree.

Waterco: I expect the most significant change will be an increase of cordless robotic cleaners and possibly power supplies built into the wall of the pool.

Safety issues

Q. What are the safety considerations that need to be considered for robotic pool cleaners?

Hayward: Always keep the transformer a safe distance away from the pool edge and never use an extension cord. Also, be sure to always remove the cleaner from the water when children are swimming because of the cables and the temptation for them to ride the unit.

Maytronics: They are intrinsically very safe thanks to IP Ratings, Appliance Classification – Class III

Cordless may be the way of the future, but it is already here with the Dolphin M5 Liberty

protection, low voltage power (like pool lights) and RCD, so the end user doesn’t have to worry.

Pentair: Tripping over the cables and lifting the cleaner out of the water.

Waterco: Robotic cleaners are safe when in use, even when swimmers are present. I would recommend that when they are not operating that they’re stored away properly and their power cords rolled up accordingly. If the power cords are left around the pool, they could be a potential trip hazard.

Appropriateness

Q. In what circumstances are robotic cleaners inappropriate, or more problematic?

Hayward: People with poor back support and the elderly (due to lifting out of pool).

Maytronics: This is an irrelevant question.

Innovation has driven robots for specific applications with the W20, M5 Liberty, commercial and domestic ranges suiting all pool types.

Pentair: If the home owner doesn’t want to look at cables dragged around the pool surrounds and doesn’t like the unit in the pool, then in-floor cleaning might be better.

Waterco: Standard robotic cleaners may not be appropriate for pools with built-in islands and bar stools. That is when a cordless cleaner is required.

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“To gain the best value from a robotic cleaner, I would recommend the use of a variable speed pump and setting the speed of the pump to a low filtration setting.”

Surfaces

Q. Are any pool surfaces a problem for robots?

Hayward: Fibreglass, concrete, fully tiled pools are all no problem for our Clean Team! You just have to ensure you are supplied with the correct rollers for the relevant surface.

Maytronics. No, not for Dolphin.

Pentair: No. Waterco: I don’t believe so and not to my knowledge.

Getting best value

Q. How can pool owners gain the best value from a robotic cleaner?

Hayward: Before you buy, ask your pool professional for a free in-pool demo so you can try before you buy.

Always consult your local Totally Hayward Dealer or pool professional about your needs and expectations, especially if you have an existing pool.

Once you own the cleaner ensure you clean the cartridges regularly, remove the unit from your pool when not in use, and keep the chemicals in balance.

Incorrect water balance can age the condition and appearance of your robotic cleaner.

Maytronics: Typically, like all products, the more an end user pays the more features and benefits they will receive. This is true of robots just like it is for all products. Things to look for include an established brand, support and service, product features, a track record, and feedback from other dealers. Ring around a few dealers not in your marketplace and find out what they’re using and selling, and ask why.

Hayward’s Clean Team

Tips for helping sell robots Jessica Carter, National Marketing Coordinator Hayward: We have found the best way to promote robotic cleaners in-store this year is to promote the features and benefits. When robots were first released everybody wanted to promote these in the working display tanks. Customers are beginning to take on a wider range of products as they become available and are finding that the footprint and maintenance on these tanks were just too much. A simple “good, better, best” display with a small footprint or posters, videos etc have proven to be the most suitable way of promoting these cleaners. Another thing that people generally undervalue is the packaging design. Something informative and attractive can really catch the consumer’s eye, and when stacked together can be prove to be quite bold and appealing.

Bryan Goh Group Marketing Director Waterco I would recommend a prominent product display with multiple models to help generate awareness of the different types of robotic cleaners that are available on the market. This also helps the customer understand the various features of each cleaner in the range, which will help them decide which model suits their requirements best. Nothing beats a live display featuring a robotic cleaner in a tank of water demonstrating its manoeuvrability and cleaning capability. A moving cleaner definitely captures the attention and curiosity of the customer.

Steve Scown from ICH Roboter Robotic pool cleaner sales need to be simple for the retail outlet and their staff as well – retail outlets have so many products. Streamlining the number of products has many advantages, but a picture tells a thousand words, so quality video footage of robots in action, and customer testimonials will go a long way to helping the sales staff close the deal.

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April/May 2017

The Dolphin’s wall climbing ability

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Pentair: Shop around, do your research.

Waterco: To gain the best value from a robotic cleaner, I would recommend the use of a variable speed pump and setting the speed of the pump to a low filtration setting. Suction cleaners require a higher setting to operate and pressure cleaners require a separate booster pump.

Pitfalls

Q. Are there any pitfalls to avoid with robots?

Hayward: The initial outlay on a robotic cleaner is a little more expensive; however, Hayward has a ‘Good, Better, Best’ range depending on the customer’s requirements, so they can usually find something reasonably comparable. Also, when compared with a suction cleaner, you do have to clean the unit’s filter cartridges more regularly.

Maytronics: Yes – competitor products! When selecting a quality performing robot, a free home demo is best. Possibly retailer misinformation and copying, which provides a false sense of performance for the end user. Managing performance expectations is another, as a robotic cleaner is not a solution for a green infested pool, just like any other cleaner.

Waterco: Pitfalls to avoid are to choose the right cleaner for your pool, take into consideration the shape, size, pool surface and always consult a pool professional and ask for a demonstration. A robotic cleaner is a significant investment and requires careful selection.

Contacts: Hayward: www.hayward-pool.com.au Hexagone: exagone: www.waleraustralia.com.au ICH Roboter: www.roboticpoolcleaning.com.au Maytronics: www.maytronics.com.au Pentair: www.pentairpool.com.au Waterco: www.waterco.com.au April/May 2017 SPLASH!

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What will the new penalty rates mean for pool shops?

The new penalty rates may see some shops able to open longer hours or employ more staff on Sundays and public holidays, but don’t rush into making changes yet

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SPLASH! asked Michelle Blewett of Workforce Guardian to guide us through the recent changes to penalty rates, and outline what they might mean for the pool and spa industry.

Labor has launched a political attack on the decision, y now, you’ve probably heard that the Fair vowing to prevent the cuts. On March 30, Labor, Work Commission handed down its decision Greens and the crossbench joined forces to pass a bill to cut penalty rates in the retail, hospitality and through the Senate which would preserve employees’ pharmacy sectors. The decision was handed take-home pay. Cross-benchers including One Nation, down on February 23, 2017, after almost two years of Derryn Hinch and the Nick Xenophon Team changed considering the evidence from more than 140 witnesses their initial policies to support the bill, which was and 6000 written submissions. introduced by Labor and co-sponsored by the Greens The changes to the General Retail Industry Award and Jacqui Lambie.

2010, which covers employers who sell goods or The bill will now be subject to a vote in the House services to final consumers for personal, household or of Representatives, where it is likely to be defeated, business consumption, will be relevant to the pool and given that the spa industry.

Coalition holds a In summary, the Fair slim majority.

Work Commission The Coalition has decided that Sunday “Many employers – and stated that it will penalty rates under the even their accountants and protect the decision General Retail Industry bookkeepers – are confused of the “independent Award 2010 should be umpire”, and cut from 200% to 150% about the difference between highlighted the for fulltime and partovertime and penalty rates, and if hypocrisy of Labor time employees, and and when these rates apply.” seeking to prevent from 200% to 175% for the Fair Work casual employees.

Commission’s Public Holiday decision, since the penalty rates will also be Commission was established under a Labor government reduced, from 250% to 225% for fulltime and part-time by then Prime Minister Kevin Rudd. employees, and from 275% to 250% for casual employees.

The Coalition have also challenged the genuineness of Labor’s claim to care about workers, questioning Political hot potato Bill Shorten’s integrity on protecting worker’s rights, This decision has provoked strong emotions in the given his history with the AWU which came under community, currying the support of small business scrutiny at the Trade Union Royal Commission. Labor’s owners (who often view the Fair Work Commission counterpoint is that if the Coalition cared about workers, as out-of-touch with their needs), and exasperating it would support legislation that intervened to protect low-paid workers who rely on penalty rates to meet their worker’s take-home pay. living expenses.

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What does this mean for your business?

One in five Australians make Sunday their main shopping day.

Provided that the cuts to Sunday rates are not defeated by the Parliament, the cuts to penalty rates may be what motivates you to extend trading hours or put on more staff on a Sunday. Of course, as owners and managers of the store, this will in turn mean you will also need to be on-call to deal with any issues that may arise on Sundays and public holidays – and I am sure you do not get paid overtime or penalty rates for your time! You may nevertheless enjoy the reward of seeing your business bustling with customers, and turning a greater profit.

If and when the changes become law, whether you choose to implement the changes is a matter for your discretion. Businesses that are battling to keep their doors open will likely implement the changes, while businesses that would struggle to find quality staff at lower wages, or do not want to provoke an industrial issue with their staff, may not make any changes to penalty rates. Larger businesses that operate under Enterprise Agreements may pay different penalty rates to the Award already, and may not be able to re-negotiate any changes until the next round of bargaining.

It’s worth noting that there is widespread non-compliance with modern Awards in the retail sector. This has been reported by the Fair Work Ombudsman, and was noted by the Fair Work Commission in the penalty rates decision. In my experience, many employers pay “above-Award” wages at all times, or an annualised salary, without regard to penalty rates at all, mistakenly believing that higher rates will “offset” penalty rate obligations.

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The difference between penalty rates and overtime

Further, many employers – and even their accountants and bookkeepers – are confused about the difference between overtime and penalty rates, and if and when these rates apply.

Just for the record, a permanent employee who has already completed their “ordinary hours of work” between Monday to Friday, but is offered a weekend shift during summer due to the upturn in business in the pool and spa industry, would be entitled to pay at overtime rates (not penalty rates).

This is distinguished from a staff member whose regular roster or “ordinary hours” includes weekend work. It is this employee who is entitled to penalty rates. It is important to note that the Fair Work Commission’s decision only relates to penalty rates, not overtime rates.

Leaving pre-existing non-compliance issues aside, do not rush to make any decisions regarding the implementation of the penalty rates changes in your business just yet. As mentioned above, Labor’s bill to stop the cuts will soon be voted on in the House of Representatives.

In the (unlikely) event that the bill is passed, the changes will be prevented altogether.

Further, The Fair Work Commission has listed its Full Bench hearing to discuss the transitional arrangements that will apply to Sunday penalty rates on May 9 (the same day the federal budget is handed down).

Finally, given the political sensitivity of this issue, if you do propose to implement the cuts to penalty rates once they become law, it would be wise to do so only after consultation with the affected employees, in a manner that considers their needs, as well as the needs of the business.

The team at Workforce Guardian, including myself, is committed to keeping you informed and updated on the changes to penalty rates.

We communicate in plain-English and cut through the complexity of modern awards to distil what’s important to your business. Please do not hesitate to contact us for questions about penalty rates, wage rates, modern awards or any other employment law queries.

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Contact: www.workforceguardian.com.au April/May 2017 SPLASH! 41

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Conferences

Parks and Leisure take on splash parks Commercial

news EcoLine selected for Southeast Asian Games.44 Tenders. . . . . . . . . . . . . 45 Reducing noise in aquatic centres. . . . . . . 47 The new age of surf rides . . . . . . . . . . . 48

Parks and Leisure Australia NSW/ACT recently held an informative waterplay and splash park seminar at the Rydalmere Operations Centre.

The day included presentations from Matthew Carlin from NSW Health along with the City of Parramatta, AstralPool Australia and Parkequip covering policy, auditing, compliance, water treatment, design and procurement. The day also included tours of two parks: James Ruse Reserve and Philip Ruddock Water Playground.

Next on the agenda for PLA is their 2017 NSW/ACT State Conference titled Resilience: Adapt & Thrive which is being held at the Sebel Harbourside, Kiama on May 18-19, 2017.

Contact: www.parksleisure.com.au

The seminar included an informationpacked presentation from Matthew Carlin from NSW Health

Health

Pools may contain 75 litres of urine A scientific report that found public pools may contain up to 75 litres of urine sent the mainstream press into a flurry.

The report published in Environmental Science and Technology Letters was titled Sweetened Swimming Pools and Hot Tubs and was based on research conducted by Lindsay K. Jmaiff Blackstock, Wei Wang, Sai Vemula, Benjamin T. Jaeger, and Xing-Fang Li at the University of Alberta, Canada.

They studied more than 250 samples from 31 pools and spas in two Canadian cities looking for evidence of acesulfame-K (ACE), a stable synthetic sweetener found in products such as soft drinks.

They found that ACE showed in all samples from 30ng/L up to 7110ng/L – a 570-fold greater concentration than in the input tap water.

Finally, they determined the levels of ACE over three weeks in two pools (420,000 litres and 840,000 litres) and used the average ACE level to estimate the urine contribution as 30 litres and 75 litres respectively.

This study clearly shows the human impact in pools and spas. This work is useful for future studies of the human contribution to disinfection by-products (DBP) formation, epidemiological assessment of exposure, and adverse health effects in recreational facilities.

As those in the pool industry know, the urine in itself is not the problem as much as when it combines with chlorine and other disinfectants to form DBPs including chloramines.

Australia wasn’t the only market horrified by these findings, but ABC radio in WA had the good sense to contact Dr Ernest R (Chip) Blatchley, who is well known to SPLASH! readers from our reporting of his presentations at the World Aquatic Health Conferences and elsewhere.

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You can listen to Dr Blatchley’s podcast at the QuickLinks tab at splashmagazine.com.au.

Prevention

Meanwhile, The National Swimming Pool Foundation (NSPF), has issued recommendations to improve water and air quality by reducing urine in pools and has produced an infographic to help.

They say a few small changes by coaches, parents, and facility managers can prevent urine in the pool and that it is in their best interests: after all, the swimmers, parents, and coaches have the most to gain since they are the ones who are exposed to the water and are breathing the air.

First, encourage showers and bathroom breaks before entering the water. It is important to recognise that being submerged in water stimulates the body to create more urine. There are other simple ways for coaches, parents and facility managers to reduce urine in the pool.

Swim Coaches should require a bathroom break 30 to 60 minutes into the practice. For example, it takes about 40 minutes in the water for a person to feel the need to urinate. A short break that borders this time frame will reduce peeing in the pool.

Parents should schedule an “out of pool” time for a snack, sunscreen, and a bathroom break every 30 to 60 minutes.

Facility managers should consider two other ways to prevent pee in the pool. First, schedule short breaks to encourage people to exit the water. For example, a 10-minute “adult only” swim time or an out-of-pool activity every hour encourages people to exit the pool and use the bathroom. Second, post signage that suggests using the bathroom and showering before getting into the pool.

The infographic from NSPF

The cutting-edge system upgrade will consolidate the water park as one of the most energy efficient in the world Waterparks

Giant water heating project at WhiteWater World EvoEnergy has commenced the installation of one of the largest water heating projects in Australia at Queensland’s WhiteWater World.

Troy Margetts, WhiteWater World’s park operations general manager says the cutting-edge system upgrade will consolidate the water park as one of the most energy efficient in the world.

He says EvoEnergy’s redesign will continue to heat more than 30 slides, water-rides and pools to 27 degrees while cutting existing carbon emissions by 35 per cent.

Margetts says on top of the environmental benefits, the technology’s smart control and monitoring capabilities will boost operational efficiencies as well.

“The EvoHeat CS200-GEN2 technology will allow us to monitor and remotely control all aspects of the water heating plant to ensure maximum comfort for our guests all year round,” he says.

Director EvoEnergy Travis McNeill says 19 high-performance heat pumps will provide up to 3610kW heating capacity, unparalleled energy efficiency and a reduction in running costs of over 70 percent.

“The financial savings over the existing gas boiler system are phenomenal. Our technology is incredibly economic and has helped pave the way for sustainable heat pump technology in Australia, slashing running costs and cutting carbon emissions for thousands of homes and commercial businesses,” says McNeill.

In Brief The National Sports Convention has announced its 2017 program with more than 50 global, Australian and New Zealand speakers confirmed. With a strong focus on building grass roots participation, this conference is considered a must for sport, government and education sectors wanting to understand how to grow participation in local communities and what facilities are needed in the future. Keynote speakers include Jennie Price, Sport England CEO; Kate Palmer, Australian Sports Commission CEO; Cathy Jo Noble, executive director of the Canadian Parks and Recreation Association; Moya Dodd, executive committee member of the Asian Football Confederation (AFC); Peter Miskimmin, Sport New Zealand CEO; Jerril Rechter, VicHealth CEO; Rob McGee, Auckland Council; Kay Thomson strategic policy lead, Sport New Zealand; and Nigel Brown from Logan City Council.

In addition, leading policy makers will join key speakers for an open and frank Q&A session on how Australia can grow participation. Joining the panel will be Ned Coten, chairman of Basketball Australia; Jason Linnane, general manager of Singleton Council; Glen McGoldrick, CEO of SportsTG, Dr Andi Diamond, CEO of City of Monash as well as Jennie Price, Kate Palmer and Jerril Rechter.

The National Sports Convention will be held on July 19-21, Pullman Albert Park, Melbourne.

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April/May 2017 SPLASH!

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commercial news

Competition

EcoLine selected for Southeast Asian Games Australian designed and manufactured water disinfection technology, EcoLine, will help protect swimmers competing at the upcoming Southeast Asian Games, to be held in Kuala Lumpur, Malaysia in August 2017.

Australian Innovative Systems (AIS) has shipped three of its award-winning EcoLine water disinfection systems to Kuala Lumpur to be installed in the FINA-standard competition pools at the Malaysia National Aquatic Centre.

Brisbane-based specialist aquatic architect, Will Marcus, group managing director of Argo Architects specified AIS’s technology for the project.

AIS CEO Elena Gosse says her company’s EcoLine technology would ensure that Games officials and athletes enjoy ultimate peace of mind, safe in the knowledge that the pools’ residual chlorine levels were being maintained, with water remaining clean and clear in accordance with world-wide competition standards.

EcoLine systems being prepared for export to Malaysia

“We are so proud that our innovative, award-winning, Australian designed and made EcoLine technology will be on the world-stage in KL in August,” she says. “Our EcoLine systems disinfect water onsite and inline conveniently and automatically. Using electrolysis, water passes through electrolytic cells which convert minerals and salts in water to chlorine (typically sodium hypochlorite or calcium hypochlorite). The chlorine is then safely injected back into the pool water.”

EcoLine works in water with very low levels of TDS (total dissolved solids) – in

fact as low as 1200ppm (parts per million) creating a swimming experience and quality of water that feels, smells and tastes more like a fresh water swimming pool.

Gosse says the inclusion of EcoLine at the games will help to avoid incidents such as the recent “green pools” debacle at the Rio Olympics.

“EcoLine technology is not only safe and reliable but ends the outdated practice of storing and dosing liquid chlorine,” she says.

Gosse said that while the Malaysia National Aquatic Centre had entrusted AIS’ technology for its games, she hoped Queensland’s Gold Coast Aquatic Centre (GCAC), the venue for the upcoming Gold Coast 2018 Commonwealth Games, would soon follow suit, instead of using liquid chlorine.

“As an industry, we need to work together to preserve our planet’s resources. EcoLine is part of that solution,” she says.

Meanwhile, EcoLine is now also available for residential swimming pools. There is more on this on page 55.

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SAVE THE DATE

For more information visit www.splashexpo.com.au or call 1300 789 845

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LGA

Tenders Details These and other tenders are put online prior to the print magazine publishing. Be sure to Like the SPLASH! Facebook page or Follow SPLASH! on Twitter to keep alerted to new tenders, and for quick access to more information.

Shellharbour City Council – NSW Request for Tender: RFT ID RFT-10006691 Beverley Whitfield Pool Closes: April 27, 2017 9:30am Category (based on UNSPSC) Building and Facility Construction and Maintenance Services Pool equipment replacement and associated hydraulic and civil works.

Contact: Frank DeSensi Phone: (02) 4226 8611 Mobile: 0402 892 497 Email: frank.desensi@finance.nsw.gov.au Documentation is available from: www.tenders.nsw.gov.au

South Gippsland Shire Council – VIC Request for Tender: RFT/134 Management and Operation of the Toora Outdoor Swimming Pool Closing: April 27, 2017 at 2.00 p.m.

Further information/documentation is available from: http://www.southgippsland. vic.gov.au/homepage/59/your_council Phone: (03) 5662 9200 http://www.southgippsland.vic.gov.au

Georges River Council – NSW

Registration/Documents: There is NonRefundable fee of $135 including GST to download documents Website: http://www.georgesriver.nsw.gov. au/Council/Governance/Procurement Hard Copy: Non-Refundable fee of $100 including GST Georges River Council Civic Centre, Ground Floor, MacMahon Street, Hurstville.

Contact: Mrs Sana Geadah, Manager Contracts Phone: (02) 9330 6202 Closing: April 27, 2017 at 2.00 p.m.

Request for Tender: T17/005 Sans Souci Leisure Centre Swimming pool refurbishment Tenders are invited from highly experienced and qualified remedial contractors who are specialised in Olympic pool refurbishment to undertake the proposed upgrade to the outdoor swimming pool and toddler pool at Sans Souci Leisure Centre.

POOL RANGER April/May 2017 SPLASH!

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Solving the problem of noisy aquatic centres

E

xpansive, open plan indoor aquatic centres are great facilities for people of all age groups from learn-to-swim and family play, teen squads and fitness swimmers to older citizens benefitting from aqua aerobics and hydrotherapy.

But one downside of these types of facilities can be noise. As well as being a nuisance, deafening noise levels can also be a health hazard.

This was the case at the indoor swimming complex at the Wollondilly Community Leisure Centre in the picturesque town of Picton. Built in 2003, the facility boasts a 25m, eight-lane heated indoor pool. Operated

by Leisure Management Services, it allows year-round swim classes, school swimming carnivals and aquatic programs seven days a week.

Up to 500 people of all ages use the facility each day in summer and at times the noise was ear-splitting.

“The existing material banners were old, stained and ineffective in reducing noise,” says David Emmett, facilities maintenance coordinator at Wollondilly Shire Council.

“Visually they were a blight on the centre,” he says.

Wollondilly Leisure Centre manager James Barnes agrees. “On most days it was hard to have a conversation,” he says. “It was difficult for the swimming instructors to talk to the kids and parents couldn’t talk to each other – it was really unpleasant.”

The solution

To solve the problem the council turned to Soundblock Solutions, who recommended Stratocell Whisper – a new sound-absorbing foam product developed and manufactured in Europe by SealedAir. The polyethylene foam material is ideal for indoor and outdoor industrial, commercial and residential environments where reverberant noise is a problem and can reduce interior and exterior noise levels by up to 70 percent. The lightweight panels absorb sound energy, reduce echo and eliminate the problem of reverberation.

The acoustic sound absorbing panels not only control noise, they allow workers and patrons to speak and hear more effectively to provide a safer environment. They are washable, durable, long lasting and easy to install.

Earlier this year Soundblock Solutions installed 100 Stratocell Whisper panels at strategic points in the pool area.

Emmett says there were cheaper alternatives but they couldn’t provide scientific proof that the product worked, whereas Soundblock Solutions could supply evidence of Stratocell Whisper’s effectiveness. He says council is satisfied there is a significant noise and reverberation reduction in the indoor pool area.

The new panels were installed in two days and there was no need to close the pool.

The Wollondilly Leisure Centre employs 65 staff members, including up to 30 swimming instructors, and Barnes says they are happy with the outcome.

Rodney Stevens Acoustics, a Sydney-based firm, carried out reverberation testing at 15 locations in the pool complex and found that speech intelligibility has drastically improved with the installation of the panels.

“Before installation we measured response times of 3 to 4 seconds,” Rodney Stevens says. “But after installing only 100 panels the results improved significantly to between 0.6 and 0.8 seconds. This is close to the recommended response times for classrooms of 0.4 to 0.6 seconds.”

He says the general acoustic atmosphere within the enclosed pool area is now at a level of human comfort.

“The pool complex has become an enjoyable recreational facility because of the acoustic environment,” he says.

Swim school happier

Swim school manager Julie Coulter, a key member of the Leisure Centre staff for more than eight years, says the facility is much quieter since the new material was installed.

“We run up to 1600 swim classes every year for babies and pre-schoolers and the noise was terrible,” she says.

“Sometimes there are five classes happening right next to each other. The kids couldn’t hear the instructors properly and they (the instructors) were becoming quite hoarse because they had to talk so loud to be heard.

“With the old sound proofing material it was very noisy – and it was ugly. The new material is fantastic. It’s much quieter now, and the black and white looks great.

“When the new panels were installed everyone breathed a sigh of relief – including the parents. We’re all happy now – it’s better for everyone.”

Contacts: Soundblock: www.soundblock.com.au Wollondilly Leisure Centre: www.wclc.com.au

Swimmer, families, parents and staff are much happier with the reduced noise levels

April/May 2017 SPLASH!

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The new age of T

Surf rides

he days of having to go the beach to surf are a thing of the past, thanks to the current crop of exciting surf rides available in waterparks and as standalone amusements.

Some are Australian inventions, while others have yet to broach our shores. And some large scale surf parks are due to open in three Australian cities this year.

Even portable wave machines are available now, meaning you can go surfing practically anywhere, anytime.

FlowRider

FlowRider is the best known surf ride, manufactured by WhiteWater, the Canada-based global water ride developer.

In Australia there are FlowRiders at Dreamworld and Wet‘n’Wild on the Gold Coast, as well as in Cairns, the Melbourne Sports & Aquatic Centre in Melbourne and the Oasis Aquatic Centre in Kalgoorlie.

WhiteWater says the capacity for the FlowRider varies because it has two components: active capacity and passive capacity.

Active capacity is the number of actual rides that take place in a one hour period. There are many factors that affect this: rider skill, type of riding, loading position, age of rider and so on. The average ride length is 20 seconds (three seconds for the unskilled and up to 45 seconds for the skilled rider). The load time is usually around 10 seconds, this too can change based on the skill of the operator. All in all, the active capacity for a FlowRider Double is roughly 240 rides per hour.

But active capacity is just a part of what the ride can do for a turnover as passive capacity adds considerable numbers to the ride – if you visit an installation you will always see a crowd of spectators enjoying the skills, thrills and spills. When orchestrated correctly, the passive capacity can actually increase food and beverage sales by as much as 40 per cent.

And WhiteWater says that “thrill fatigue” is minimised with FlowRider because increased riding generates improved skills, which maintains the thrill aspect.

Surf-Air, the portable inflatable continuous wave ride by Murphy’s Waves is now being distributed in Australia by Australian Waterslides and Leisure (AWL) following a sole agency agreement between the Coffs Harbour company and the manufacturer.

Surf-Air is the world’s first inflatable flow surfing ride.

The ride requires no construction and can be inflated and made fully operational in only a few hours, making it the perfect surf attraction for water parks, campsites and shopping malls. The ride can even be located on 48 SPLASH!

April/May 2017

PHOTO CREDIT: FlowRider

Surfing on air

The skill and the thrill of surf rides

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April/May 2017 SPLASH! 49

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PHOTO CREDIT: FlowRider

Night events add extra excitement and revenue

the beach or taken from city to city for publicity events.

Surf-Air comes with flow controlled pumps, making it suitable for all age ranges and skill levels.

The ride is supplied with pumps, controls, its own dedicated filtration system and a unique patent pending inflatable soft fall ride surface. All you need to do is add water (50m3) and have a power source available (150kW).

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LatiTube

Another Coffs Harbour based company is Swimplex Aquatics, who licensed their LatiTube product to global water ride developer WhiteWater for all markets outside Australia and New Zealand.

Inventor Steve Kriticos says the LatiTube provides a much different experience to other wave machines, as it simulates actual surfing conditions, providing surfers with the experience of riding an ocean-like tube.

As the operator can easily adjust the wave to match the surfer’s movements and skill level, it provides an experiential surfing attraction for all ages.

In Australia, LatiTube has been installed at the Ryde Aquatic Leisure Centre (RALC) in Sydney as well as Port Hedland in Western Australia and a huge four wave model at Wet ‘n’ Wild Sydney.

The ride can be built in many guises from a dedicated right or left machine, a switchable machine and a flagship double machine which has two 132kW, 1200lps Australian-designed and -manufactured pumps which provided maximum throughput of patrons.

WhiteWater says the pinpoint technology created by the ride designers produces the right amount of thrill vs safety tailored to the individual user in real time. Operators have precise control over the water flow and wave shape using a waterproof radio to produce a dynamic, everchanging wave so repeat riders have different experiences

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Sales Administrator Permanent Position

Zodiac Group Australia is part of a global organisation. We have an immediate opportunity for a dedicated, hardworking, detail orientated and energetic support guru to join our dynamic Sales and Distribution team located in Dandenong. We are looking for someone with enthusiasm, energy and the capability to grow with our business. In this role, you play the critical behind the scenes role of supporting the team, dealing with both sales and/or technical inquires and requests, providing sales, customer service and technical support to our Zodiac customers (Pool dealers and end users). Other duties include booking and organising daily service calls, process and update warranty station rebates and general office duties such as reporting, invoicing, documentation and filing. You must have experience of at least 5 years in a similar position with a high level of customer service ethic and outstanding communication skills. You will have strong computer and technical ability and demonstrated ability with Microsoft Office software. Movex (ERP) experience will be highly regarded. The ideal candidate will be a customer centric team player, who enjoys working with a busy and outgoing team; have proven practical experience in customer service/help desk, problem analysis and problem-solving, planning and organising and customer service focus and excellence.

If you enjoy being the go-to-person, who takes pride in exceeding expectations and wants to work in a business that is truly customer centric then this is the role for you!

Please forward your resume and covering letter to Zodiac HR Team, email address: apac.careers@zodiac.com

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South East QLD

Price $450,000.00 WIWO

Owner is retiring. This is a highly profitable business which traded successfully and consistently since 1990.

• This business is ideal for a salesman, or someone with a trade background.

• Completes around 200 pools a year, and turns over more than $1.5 million a year.

• With only two fulltime staff and a team of subbies, there are very few staff to worry about.

• Over 26 years the business owner has perfected systems and marketing so that the whole thing runs like clockwork... And that is a lot of what is being sold. Years of experience and a huge order book.

The owner will stay on to assist and train you, and will only leave when you are ready for them to go, so a smooth transition is offered. Included in the price is about $130,000 of equipment (including two motor vehicles) and about $20,000 of parts and equipment… And about $130,000 of forward orders/work in progress. Making about $200,000 after wages….You should really have a look at this great business opportunity, - which is ready to go to the next level under new ownership.

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commercial feature

every ride. The variable water intensity control means operators are able to adjust the ride to reflect each rider’s requirements depending on their age and ability.

The flexibility of this technology also means the direction of the water flow can be switched in an instant, swapping the water flow direction from left to right; all LatiTube waves simulate either a left or right hand break just as in the ocean. This gives riders of both goofy and natural stance the opportunity to surf on their forehand or backhand and greatly adds to the overall ride authenticity.

LatiTube has been designed to be ultra-safe so that it meets the needs of the youngest patrons. The unique surface design makes every fall a flexible soft landing.

The nozzle technology allows the guest to simply stand in place on the surface if they come off their board, and the precise control of water means within an instant the water flow can cease should that be required.

dividers and allow the experts to put on a show, like a wet skate park.

The 180 degree wave is 56 metres rail-to-rail, making the biggest sheet wave available. It can take up four riders simultaneously and can be installed in waterparks, municipalities, hotels and resorts as well as stand-alone venues.

Currently only one installation has been completed, in Brazil, but others are in the pipeline.

Australian surf park inventor and developer Greg Webber may have a Gold Coast prototype operating shortly

Getting air with WaveOz

WaveOz (pronounced “huevos”) is another surf ride from FlowRider. It combines the best sheet wave simulated surfing experiences integrated into an exhilarating ride.

Utilising their latest inflatable surface concept, surfers are literally riding on air, thanks to the technology FlowRider developed over the past two years.

The product is versatile so you can have expert riders shredding in one area while the grommets practice on the sides. You can also take down all of the inflatable

April/May 2017 SPLASH! 51

commercial feature

Surf parks planned for three Australian cities

Last year’s announcement that Perth may be getting an Urbnsurf park took the total of possible Australian surf parks to four, with other Urbnsurf parks mooted for Sydney and Melbourne and an American Waves Technology park a possibility for Perth. Further, Greg Webber is hoping a Webber surf prototype will soon be completed on the Gold Coast.

The Perth-based Wave Park Group put in a formal proposal to the City of Melville in Perth to redevelop a 4.4 hectare site located at Alfred Cove into an Urbnsurf park. Located just nine km south of the Perth CBD on the banks of the Swan River, the proposed site is situated in a 22 hectare sports and recreation precinct that currently caters to multiple field sports.

“Perth is blessed with a number of idyllic beaches, but the surf quality at those beaches is often poor, with overcrowding in the line-up also becoming an increasing issue,” says Wave Park Group (WPG) executive chairman Andrew Ross.

“Urbnsurf Perth will bring the beach to our backyards, by unlocking the geographic limitations of ocean based surfing. Surf park technology has progressed so quickly in recent years, and we are excited to be delivering the next generation of Wavegarden technology here in Perth – our home town”.

American Wave Machines have plans to build a development in Perth

Passive riders, also known as spectators, provide an extra source or revenue, especially through their food and beverage consumption; seen here watching the WaveOz riders

Protect Pool, Protect Your Your Pool, Protect Kids Protect Your Your Kids View our online video showing common pool fencing faults and how to spot them at View our online video showing common pool fencing faults and how to spot them at www.kidshealth.chw.edu.au/projects/drowning-prevention/swimming-pool-fencing www.kidshealth.chw.edu.au/projects/drowning-prevention/swimming-pool-fencing

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WPG was also nominated as the preferred proponent over a 3.2ha site located at Sydney Olympic Park, saying that surfing is expected to be confirmed as an Olympic medal sport for the 2020 Tokyo Games, making the location a perfect fit for the future of the sport.

The estimated $26.5 million development is to be located adjacent to the existing Monster BMX Track and Monster Mountain X developments, adding significantly to the public action sports precinct.

The surfing lagoon will feature Wavegarden wave generating technology which will deliver authentic surfing waves, offering high quality surfing experiences for beginners through to experts.

They also announced an $18.5 million, 30-year lease of a seven-hectare site on Airport Drive in the Melbourne airport suburb of Tullamarine opposite the headquarters of AFL club Essendon.

Called Urbnsurf Melbourne, it will be the first manmade surf park facility in Australia. With a north-south lagoon orientation, Urbnsurf Melbourne has been designed to suit prevailing winds, with one side of the lagoon always delivering offshore waves. LED lagoon lighting means surfers can take to the waves both night and day.

Meanwhile American Wave Machines (AWM) announced plans for an indoor surf venue in the Perth suburb of Joondalup.

The Aloha Surf Joondalup will offer AWM’s SurfStream technology to deliver surf from gentle

waves to two metre barrels in a venue that combines retail, entertainment, health, food and beverage, and sport under one roof.

Contacts: Flowrider: www.flowrider.com American Wave Machines: www.Alohasurfhouse.com.au Latitube: www.latitube.com Surf-Air Wave Ride: www.murphyswaves.com Urbnsurf: www.urbnsurf.co Webber Wave Pools: www.webberwavepools.com

Urbnsurf has three planned developments in Australian capitals

JOBS

Technical Support Coordinator Permanent Position

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Zodiac Group Australia is part of a global organisation. We have an immediate opportunity for an experienced Technical Support Coordinator to join our National Customer Service Call Centre located in Smithfield, NSW. You will have brilliant interpersonal skills, the self-confidence and maturity to manage resolutions, trouble shoot and build trusted working relationships with our customers. This role provides telephone technical assistance and superior customer service to pool dealers and end users for all Zodiac pool care products such as pool cleaners, heaters, and chlorinators etc. You will be responsible for the initial assessment of incoming queries, diagnosis of issues through to facilitating a resolution to the ultimate satisfaction of the customer. This may involve ordering spare parts, or escalating the query to a specialist or field service technician within the business. You are a customer centric team player, who enjoys working with a busy team. The ideal candidate will have strong ability to problem solve, deliver professional levels of customer service, ability to organise and prioritise, manage all paper work and entry of service information required to initiate service calls, schedule service technician appointments, professionally handle customer complaints and escalations, approve warranty claims, liaise with internal stakeholders regarding stock availability, estimated delivery times etc. and process invoices. This is an amazing opportunity to develop your career. Zodiac is a great company with strong leadership, a fantastic working culture and a company positioned for growth and set to further entrench their position as market leaders.

Please forward your resume and covering letter to Zodiac HR Team, email address: apac.careers@zodiac.com

April/May 2017 SPLASH!

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14th Annual World Aquatic Health™ Conference

October 18-20 · Denver, CO Shaping the Future Through Aquatic Research and Education

Educational Sessions

· Advanced Service Concepts · Career Progression for Service Technicians and Builders · New Industry Technology · Environmental Health and RWI Prevention · Advanced Water Chemistry · Aquatic Health Benefits · Facility Management · Facility Risk Management · Aquatic Law

Yearly Attendees · Pool Operators · Equipment Manufactures · Service Technicians · Aquatic Facility Managers · EH Officials · Academia · Pool Builders · Aquatic Retailers

The World Aquatic Health™ Conference is the World’s Foremost Aquatic Research Forum: · Meet the leaders of the aquatic industry · Learn about cutting edge aquatic research and technology · Impact the industry and help to shape the future of aquatics · Better yourself and your business through continuing education

Questions: call 719-540-9119 or email conference@nspf.org

Registration Periods April 3 - May 31 .................$445 June 1 - July 30 ..................$495 After August 1st ................$595

Register Early to Win Big and Save!

The first 100 early registrations (April 3rd – May 31st) will be placed in a drawing, held at the 2017 WAHC. Grand Prize: iPad 1st Prize: Sharp HD TV 50’ LED 2nd Prize: Free 2018 WAHC Registration

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As near as naked

New Australian bikini brand Nækd is all about loving yourself and being confident. Owner designer Kelly Mendoza has restricted the styles to three unique sizes (beautiful, gorgeous and fabulous).

All Nækd bikinis are versatile as Mendoza only designs pieces that are reversible to a solid and a print so everyone can have the best of both worlds. She uses the highest quality fabric with the aim of making the wearer feel as close to being naked as possible.

The fashionable swim suits are designed for minimal tan lines, to be worn around the house, to sleep in, for dressing up and going out, for workouts and of course – for swimming.

Contact: www.shopnaekd.com

Private greenery in an instant

Designer Plants Instant Garden Hedges and Vertical Gardens are perfect for providing attractive privacy screens that look like real plants. The artificial boxwood hedges, outdoor artificial hedges, and instant box hedges are designed to easily attach to any wall or vertical surface.

They are ideal for places where those vines just won’t grow because of aspect, shade or even proximity to the swimming pool.

They are the only company in Australia specialising in hedge coverings designed for walls and fences, and they have a wide range of plants and green walls specifically designed for both indoor and outdoor use.

Contact: designerplants.com.au

Now home owners can swim in freshwater pools Home owners can now enjoy the benefits of swimming in fresh water thanks to AIS’s new premium EcoLine chlorine generator. AIS defines fresh water swimming pools as having TDS levels of between 1200ppm and 2500ppm – salt chlorinated pools generally have more than 5000ppm.

AIS spent seven years adapting their multi-award winning commercial technology so EcoLine could be released to the home pool owner.

AIS CEO Elena Gosse says that the demand for fresh water swimming pools is growing worldwide as more families, particularly those with young children, look for a balance between minimising pool chemicals and knowing their pool water is safe and clean, as well as some who simply want an alternative to the traditional salt water pool.

“With EcoLine, pool water is gentler on swimmers’ skin and hair, the surrounding property and pool equipment,” she says. “It feels like you are swimming in fresh water, yet you can remain confident in the knowledge that you are protected from nasties like waterborne pathogens and bacteria.”

Contact: www.aiswater.com.au April/May 2017 SPLASH!

55

new products

Swimmer’s ears

Waterproof electronics retailer Underwater Audio has launched Delphin, the world’s smallest Android tablet designed for swimmers.

Delphin seamlessly combines the waterproof, rubberised design of a fitness wearable with the power of Android OS for listening to music and gaining athletic-performance feedback straight from the pool.

“We founded Underwater Audio on the idea that listening to music can make swimming even more enjoyable, and today most athletes access music via streaming services,” says Underwater Audio’s Scott Walker.

“With music-streaming and -downloading apps, in-pool swimming performance feedback and an easy-to-use design, Delphin is going to make swimming more fun than ever.”

Contact: www.underwateraudio.com

Confidence builders for tiny tots

Toddlers and babies can gain confidence in the water as they learn to swim using My Water Bubs, a swimming costume with removable flotation panels. The suits are designed to be practical, fun and are UPF 50+ to protect delicate skin. As the child’s confidence in the water grows the panels can be removed to help gain water skills.

Designer Leanna Katsikariss says she saw similar garments when travelling in Europe but when she returned to Australia I couldn’t find anything that came in a variety of designs, so decided to create a range herself.

My Water Bubs are not designed to leave children unsupervised and they cannot be purchased from the website until a disclaimer has been read and acknowledged that children must be supervised at all times.

Contact: www.mywaterbubs.com.au

Smoking your own barbecue

Add an authentic wood smoke flavour to your food using the BBQ Buddy smoker box. The BBQ Buddy has been made from high quality stainless steel to endure the intense flame and heat of the barbecue.

Simply add wood chips to the smoker box, and the evenly aligned air holes will distribute heat and smoke throughout your barbecue and add and authentic smoked flavour to the meat, fish or vegetables.

Contact: www.bbqbuddy.com.au

Door alarms are now required in New Zealand Geoff Bonham’s Spa and Pool Covers business has now taken over sales of the Poolguard pool alarm range of products in New Zealand.

This is timely considering the passage of the Pool Amendment Bill in New Zealand. Under the new pool safety legislation, effective January 1, 2017, doors leading to a pool area will need to have door alarms and be self-closing, while safety covers will be able to be used as barriers for pools and hot tubs.

Contact: www.spaandpoolcovers.co.nz; geoff@geoffbonham.co.nz 56

SPLASH!

April/May 2017

JOBS

345 Platinum is now 254 Platinum

To conform to its global naming protocol, Laticrete is changing the name of its 345 Platinum to 254 Platinum. The same product will continue to be manufactured in Australia – just a different bag and name.

254 Platinum is a globally proven adhesive and is the ultimate onestep, polymer fortified, thin-set adhesive for interior and exterior installation of ceramic and stone tile, reduced thickness porcelain, quarry tile, pavers and thin brick.

The new packaging will be rolled out within the next three months.

Contact: www.laticrete.com.au

Worked in the Pool Industry?

Are you Customer Focused?

ZODIAC IS RECRUITING! The work is growing, and so must the Zodiac team! We're looking for people with pool industry experience in all areas.

To be considered for future roles please forward a Cover Letter and your updated CV to Zodiac HR Team, email address: apac.careers@zodiac.com

SPASA Australia Supplier of the Year 2016

Get ready for autumn with Leaf Vac

Our southern autumns might not be as leaf heavy as the northern season, but they still provide a lot more leaves than usual. One answer to the problem is the Leaf Vac pool cleaner which picks up leaves as well as any fine particles that are on the pool floor.

It is completely self-contained with an on-board motor, transmission and safety clutch combining to lift leaves right off the pool floor and deposit them into its high capacity debris bag. Its wide-bladed super-suction propeller enables it to effortlessly pull leaves up while avoiding blockages.

It is an economic solution for clients who have deciduous plants with a heavy leaf count near their swimming pool.

Contact: www.spaandpoolcovers.co.nz

April/May 2017 SPLASH! 57

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